外文翻译--知觉变异和有关品牌延伸推论
品牌积极性和品牌延伸价值的竞争影响【外文翻译】
外文翻译原文Brand positivity and competitive effects on the evaluation of brand extensionsMaterial Source:Research in Author:Research in MarketingThe dominant approach in brand-extension research has focused on the role of fit in the extension evaluation process. Overemphasis on fit has resulted in research designs that involve singular evaluation of the extension without considering how competing brands in the target category might affect the evaluation of brand extensions. Singular evaluations are known to result in brand positivity effects; that is, brand extensions are evaluated more favorably than is warranted. This research finds that singular evaluations do indeed lead to brand positivity effects. However, brand positivity effects are mitigated when respondents were provided with competitive information along with target-category structure and comparative/non-comparative brand positioning statements. Results also suggest that parent brand-extension fit, though an important determinant of an extension's assessment, plays a less critical role in a comparative evaluation context when an extension's brand strength is accounted for in relation to its competition in the target category. Therefore, the findings stress the importance of both competitio n and parent-brand fit in making informed positioning decisions and more realistic predictions of extension success. The research demonstrates when, how and to what extent comparative evaluations result in lower extension ratings and provides managerial strategiaes to introduce an extension effectively.Brand extensions are based on the basic premise that consumers hold positive attitudes toward the parent brand that can be transferred to an extension. This is true as long as there is a “fit” between the two, i.e., the extension associations are consistent with those of the parent brand (Aaker & Keller, 1990; Aaker & Keller, 1993; Baker, Hunt, & Scribner, 2002; Basu Monga & Roedder John, 2007; Czellar, 2003; Fedorikhin, Park, & Thomson, 2008; Kardes, Sanbon-matsu, Cronley, & Houghton, 2002; Krishnan, 1996; Loken & John, 1993; Nedungadi, Chattopadhyay, & Muthukrishnan, 2001; Park, Milberg, & Lawson, 1991; Sujan & Bettman, 1989; V olckner & Sattler,2006; Warlop, Ratneshwar, & van Osselaer, 2005). It has been suggested that brand extensions with inconsistentassociations are likely to fail, and in some cases can even dilute the parent-brand equity (Loken & John, 1993; Zimmer & Bhat, 2004). Most research on the evaluation of brand extensions has focused on issues su rrounding “fit” between the parent brand and the extension and moderating variables that affect the level and type of fit. A consequence of thisfocus has been that findings are often based on the singular evaluation of a brand extension under consideration. That is, competing brands fromthe target category are neither explicitlymentioned nor included in the research design. Singular evaluations are likely to be upwardly biased and do not represent the extension brand's strength(s) and position vis-à-vis competing brands in the target category.This research builds on the brand positivity framework (Posavac, Kardes, Sanbonmatsu, & Fitzsimons, 2005; Posavac, Sanbonmatsu, Kardes, & Fitzsimons, 2004) and extends it in several ways. First, it examines differences in extension evaluations between environments that encourage singular-hypothesis testing versus comparative eva-luations. Existing research has paid little attention to how consumers form decisions about extensions in competitive environments, and as a result, overestimate extension potential. Second, we introduce the idea of multiple brand referents that consumers may use in non-singular extension evaluations. By their nature, extensions suggest parent-brand referencing in their evaluation. If parent-brand fitis poor, research results have consistently shown poor extension evaluations. However, fit does not adequately foretell an extension's market success. Rather, a competition brand referentmay also be used by consumers in extension evaluation. How the extension brand fares in this referencing may depend both on the breadth of competition brought to mind and on the relative competitive strength the extension is perceived to have. Third, the extension characteristics of parent-brand fit and relative competitiv e strength are furtherexamined to discern their impacts on brand positivity effects and assessments of extension market potential. Finally, we suggest managerial implications for extension assessment, selection, and market introduction strategies.As a fundamental starting position and based on brand positivity theory, we hypothesize that the availability of comparative brand information during the extension evaluation process will result in significantly lower extension evaluations compared to when an exte nsion is evaluated on its own. Specifically, this research examines brand-extension evaluations as they are affected by:1. Cueing competition during the extension evaluation process; as well as the effect on comparative evaluations of:2. Target-category structure;3. Comparative versus non-comparative positioning of the brand extension vis-à-vis an existing dominant brand in the target category;4. The level of fit between an extension and its parent brand;5. The relative strength of the extension brand compared with the existing brands that populate the target category. The following sections present a review of the relevant literatureon branding and consumer decision making. We then develop the hypotheses, followed by a detailed discussion of the research employed to test them. Finally, we describe the implications of the research findings for theory, research, and managers, along with limitations of the study and directions for future research.This study uses the brand positivity effect framework proposed by Posavac et al. (2004) and broadens its application to better under-stand the role of competition in the evaluation of brand extensions.Taken together, the results of the study indicate that singular evaluations of brand extensions will lead to overestimates of the extensions' potential in the marketplace. While singular evaluations based on high brand-extension fit alone will provide the best case outcome for decision makers, they can be expected to overestimate success in competitive target-category extension introductions.When competition was cued during the extension evaluation process, the evaluation ratings for brand extensions were significantly lower, especially when extensions were perceived to have the highest fit with the parent brand. Mode rate-fit extensions, already rated lower than high-fit extensions, were not further devalued in a comparative context. We postulate that this is due to the fact that moderate-fit conditions prompt respondents to seek another referent to aid in the extension evaluation, resulting in spontaneous cueing of competitive brands as referents. Themost obvious referentwould be the dominant brand in the category, due to its higher brand awareness. Therefore, the toughest competitor is brought tomind. However,when extension brands are perceived to be stronger than the strongest brand in the target category, the cueing of competition has no negative effect on the evaluation process. This supports our proposal that strong competitive brands are likely used as references. Further, it suggests that the negative effect of competitive cueing results because, in settings that focus respondents on only the parent brand as the referent brand, singular-hypothesis testing processes take over. In further analyses, examination of the j oint effects of brand fit and the ERBS (extension relative brand strength) on extension evaluation shows that an extension's potential for success depends not only on its fit with the parent brand but also on its unique strengths compared to the competing br ands. These findings clearly indicate that brand-extension fit, though beneficial to an extension's success, does not guarantee its choice overcompetitors in the market place. For example, a moderate-fit extension may be evaluated highly in a competitive setting if its ERBS is high and is underscored by the marketer in a comparative setting. Conversely, if an extension is perceived to have a strong fit but low ERBS, its evaluation in a comparative context can bemuch lower. The provision of comparative product information in the form of different positioning statements also results in lower extension evaluation ratings as it invokes and supports comparative evaluation. The adverse effect of comparative evaluation is more profound when the comparative information is provided in a manner that makes the target-category composition clearer to an individual as in the CC-S scenario, thus driving consideration of more brand referents.This study advances the understanding of the role of competition in the evaluation of brand extensions. However, existing firms in a product categorymay respond by adjusting theirmarketing strategies. This study does not capture competitive market dynamics that unfold over time after a brand extension has been introduced. To fully comprehend the effects of competition, it is important to include the dynamic nature of competition in future studies and to examine its impact over time.Further, on this point of competitive dynamics, it is important to recognize that new entrants can enter the target category. Although more research is needed on this topic, ERBS would be particularly important in reinforcing the incumbent extension's market position against the new entrant. More broadly, it is clear that more than fitis needed to understand and predict extension brand success.Our findings present a number of research directions to explore.For example, our findings suggest that higher-ERBS extensions are not affected by comparative evaluations. Are there situations in which comparative evaluations lead to enhanced evaluation of an extension? This question can be addressed by manipulating the ERBS of an extension and the competing brands in an experimental setting.The present findings also demonstrate that moderate-fit bran ds are unaffected by comparative evaluations. Though it is well established that poor fitting extensions are not taken seriously by consumers, what happens for moderate-fit extensions? One potential explanation that needs further examination is the notion that moderate-fit extension evaluations may invoke the dominant com-peting brand as a second referent in a singular evaluation scenario.Future studies should also examine the relevant mechanism involved in two-referent evaluation processes. Specifically, res earch should seek to determine conditions underwhich singular versus dual or other multiple brands referents are used incomparative evaluation processes. The basis for identification and selection of referent brand(s) also needs exploration. Are leading brands in the category chosen or are favorite brands, or newest brands, or brands with highest promotion levels? Consideration of dual-referent evaluation processes might also be usefully applied as a theoretical framework in the study of co-branding and dual-branding.译文品牌积极性和品牌延伸价值的竞争影响资料来源:Research in Marketing 作者:Harish Kapoor, Louise A. Heslop在品牌延伸中占主导地位的途径已经将研究重点放在适合可拓评价过程的角色中。
品牌效应论文:品牌延伸回溯效应的探索性研究
品牌效应论文:品牌延伸回溯效应的探索性研究摘要:本文以品牌延伸中原品牌与延伸产品的契合度为控制变量,以品牌延伸正、反面信息为观测变量,通过消费者样本确定、量表设计与测量、统计数据的收集与分析,得出研究结论:品牌延伸的确存在对原品牌稀释风险,风险的大小取决于延伸产品与原品牌的契合度和延伸产品所携带的信息类型。
一般而言,延伸产品携带高感知质量的正面信息,无论是契合度高低,延伸品牌对于原品牌均没有明显的回溯影响;如果延伸产品携带低感知质量的负面信息,在契合度低时,延伸品牌对于原品牌也没有明显的回溯影响;但是,在契合度高的条件下,延伸产品携带低感知质量的负面信息,品牌延伸对于原品牌就具有较大的伤害作用。
关键词:品牌延伸;回溯效应;契合度;质量感知信息一、问题提出据统计,美国的某些消费品市场上开发一个新品牌所需费用大约在5 000万到15 000万美元之间。
另一项统计表明,在20世纪70年代至80年代,企业向市场推出的新产品中,真正获得成功的仅占20%,其中30% ~35%的新产品因为不被消费者所接受和过高的市场初期导入费用而失败。
为了避免逐步攀高市场推广成本和财务风险,品牌延伸已经成为企业推出新产品过程中经常采用的策略。
近年来,中国企业营销实践也表明,品牌延伸是新产品市场扩张的有效途径。
因此品牌延伸已经成为中国企业寻求市场发展和增长的重要策略。
然而,品牌延伸却是一把双刃剑,使用得当可以带动延伸产品的市场扩展,使用不当却可能对原品牌的形象造成损害。
在中国引起社会各界的广泛关注的“茅台酒”的品牌延伸,以及生产洗衣粉的“活力28”品牌向纯净水产品的品牌延伸的案例表明,品牌延伸不当对原品牌将产生不利的影响,甚至可能给原品牌带来毁灭性的后果。
为此,企业界不仅关心通过原品牌延伸给新产品开发带来的影响与作用,同时也开始关注由于原品牌在新产品上的延伸,消费者的延伸产品的评价对原品牌感知的回溯影响与作用。
二、品牌延伸回溯效应相关文献综述关于品牌延伸的学术研究,在西方尤其在美国的营销学界受到特别的重视。
品牌延伸研究的理论成果及其实践指导意义(doc 11页)
品牌延伸研究的理论成果及其实践指导意义(doc 11页)品牌延伸研究的理论成果及其实践指导意义品牌延伸在过去十几年里,学术界进行了大量研究,已获得了一些很有实践指导意义的结论。
本文首先介绍这些研究成果,并通过例子予以说明。
然后提出若干品牌延伸的指导性原则。
一、品牌延伸的理论成果品牌延伸的理论成果很多,包括前两节中的内容。
在这里我们主要关注怎么样的产品可以延伸,为什么有些延伸易于成功,有些延伸却难以成功。
根据美国著名品牌专家凯勒的归纳,品牌延伸研究主要取得如下一些结论:(一)当品牌有美好联想及品牌与延伸产品之间相匹配(fit)时,品牌延伸就会取得成功品牌延伸成功的条件之一是品牌有美好的(favorable)联想,这点易于理解。
这在品牌延伸的定义中已经明确,再说如果品牌没有什么美誉度和知名度,品牌延伸与重新推出新品牌并没有什么区别。
因此,消费者在评判和接受延伸产品过程中,会根据其产品类知识和品牌所代表的产品之间联系的紧密程度和相似性,做出接受或拒绝的决定。
只有当延伸产品与品牌产品所代表的类相似或紧密相连时,消费者才会把对已有品牌的美好联想和积极态度转移到延伸产品上。
如果消费者不认为两者之间有足够的相似性,品牌就难以与延伸产品建立有效的联想。
所以,从类的概念看,消费者评品价品牌延伸的可接受性经过以下两步:第一步,消费者确定——在他们的心理——延伸产品与品牌代表的产品的匹配性;第二步,如果匹配性好,那么消费者就会把对主品牌的已有积极态度转到延伸产品。
否则会更仔细地评估延伸产品,以形成一种相对客观的态度。
这时延伸产品要成功,必须建立起自己独特的、强有力而又令人喜爱的品牌联想(二)延伸的匹配性基点可有多种类型:(1)基于产品相关的特性和利益点;(2)基于非产品相关的特性和利益点(如用途、使用场合和使用者类型相同等)为了说明相适性(fit)不必基于产品性质相关的联想,Park、Milberg和Lawson提出了一个叫“品牌内涵”(brand concept)这一个术语,其定义是由品牌产品的性能、利益和营销努力组合而成的具有高度有序意义的品牌独特形象和联想。
品牌人格的资料译文(摘译)
一、Dimensions of Brand PersonalityJennifer Aaker学者们认为品牌人格可使消费者通过品牌的适用来表达他们的现实自我(Belk,1988),或理想自我(Malhotra,1988),或者自我中的某一维度(Kleine,Kleine,Kerman,1993)。
品牌个性通常被界定为“与品牌相关的一系列人格特质”。
品牌人格概念综述尽管人格特质和品牌人格共用同样的称谓(Epstein,1977),但二者的构成因素却是不同的。
对人格特质的认知基于个人行为、生理特征、态度和价值观以及人口统计学特征(Park,1986)。
对品牌人格特质的认知与此不同,它可能由消费者与品牌之间的直接或间接联系构成和影响(Plummer,1985)。
人格特质通过直接方式开始与品牌产生关系,是因为与品牌有关的人——比如品牌消费者的意象。
这种意象此处被界定为“与典型的品牌消费者,或公司雇员、CEO,或品牌的产品代言人相关的一系列个人特征”。
通过这种方式,与品牌相关的人格特质可以直接移植到品牌上(McCrachen,1989)。
通过产品相关的属性,产品类别组合,品牌名称,标记或标志,广告方式,价格和分销渠道等,人格特质可以间接地与品牌产生联系(Batra,Lehmann,Singh,1993)。
除了人格特质外,学者们(Levy,1959,p.12)提出品牌个性包括人口特征,如性别(“通常很难不将无生命物体想象为男性或女性”,年龄(大部分人承认是否将其作为男性或女性传递信息很重要,所以他们对年龄特征很敏感。
),阶级(“对貂皮大衣的拥有不是冬天御寒工具那么简单”)。
与人格特征相似,这些人口统计特征也直接由品牌消费者、雇员或产品代言人的意象,或间接从其他品牌联想推论而来。
例如,根据独特的消费者联想,Virginia Slim (一种女士香烟)一般认为是女性专用的,而万宝路则被认为是男性的,部分原因是两个品牌进入市场的时间相当接近。
品牌建设策略外文文献翻译
品牌建设策略摘要:品牌建立在有形产品和无形服务的基础上。
有形是指产品的新颖包装、独特设计、以及富有象征吸引力的名称等。
而服务是在销售过程当中或售后服务中给顾客满意的感觉,让顾客体验到做真正“上帝”的幸福感。
让他们始终觉得选择买这种产品的决策是对的。
本文通过对品牌建设策略的阐释,指导企业建立自己独特的品牌。
关键词:品牌,品牌建设1品牌建设的定义是品牌管理和IMC运动的主要关切。
每一位营销者应该追求长期股权,注重每一个细节的战略。
因为一个小的消息失调会导致品牌延伸的巨大失败。
另一方面,他在消费者心中的心理过程。
干扰变数是一个有用的指标,以评估消费者对品牌延伸评估。
在整个分类理论和联想网络理论,消费者是否有能力处理成有用的知识,成为他们的信息。
他们将通过测量和比较核心的品牌,适合质量类别,以往的经验和知识,使困难的核心品牌之间的差异及延伸产品。
因此,在这篇文章中可以推断什么是消费者对品牌延伸评价的几点:1、核心品牌质量创造了一个品牌和低消费的影响评估适合的强势地位。
2、核心品牌之间的相似性和延伸,是消费者对适合知觉的主要关切。
较高的相似性是适合高的看法。
3、消费者的知识和经验影响评价之前,延伸产品踪迹。
4、更多的延伸产品创新时,可以感觉到更大的积极配合。
一个成功的品牌战略依赖于信息沟通和一致的清晰的品牌形象。
品牌延伸的负面影响将导致对母品牌及品牌系列极大的损害。
从管理和营销的角度来看,一个品牌应该保持在一个长期的一致性和连续性的品牌信息的方式和协会的运作。
由于从品牌延伸的影响,负面影响是巨大的,久治不愈。
每一个消息或品牌延伸可以稀释性的品牌。
品牌延伸或品牌延伸是一种营销策略,其中一个公司的营销与发展良好的形象的产品用于不同的产品类别中的同一品牌名称。
新产品被称为剥离。
组织使用这一战略,以增加和利用品牌权益(定义:净资产,距离著名的名称长期可持续性)。
品牌延伸的一个例子是果胶,明胶果冻布丁创造持久性有机污染物。
全面认识品牌延伸
全面认识品牌延伸作者:Franziska Volckner Henrik Sattler来源:《销售与市场·营销版》2010年第03期记忆里有好几个有趣的品牌延伸案例,那时我并没有多少关于营销的专业知识,仅仅从一个消费者的直觉角度就难以接受某些延伸产品,甚至,还觉得有些搞笑。
如果我没记错的话,十多年前四川的传奇民营企业刘氏兄弟的希望集团开始涉足肉制品行业推出火腿肠时使用的是希望品牌,而不是现在所使用的“美好”。
稍微年长一点的人都知道,那时的“希望”品牌几乎就是动物饲料的代名词。
后来“希望”火腿肠改名“美好”火腿肠,其中原因我不得而知,但当时希望品牌与饲料的高度联想可能是原因之一吧。
品牌延伸是指一个利用一个已建立的品牌推出新产品或服务。
在经典品牌管理教科书《战略品牌管理》中,该书作者凯文·莱思·凯勒把以某种方式使用现有品牌与将一个新品牌与一个现有品牌结合使用这两种新产品命名策略都称为品牌延伸;而就产品的品类特征来说,品牌延伸又可分为产品线延伸(Line。
Extension)与跨品类延伸(Cateaory Extension)。
产品线延伸,是指在原产品品类内部的延伸,延伸产品与原产品相比往往具有不同的成分、不同的口味、不同的形式和尺寸、不同的使用方式、不同的用途或不同的市场定位等;而跨品类延伸,顾名思义,是指母品牌被用于与原产品不同类别的新产品。
品牌延伸是企业最广泛采用的新产品策略。
不同来源的统计表明,在成熟的欧美市场,有70%~80%的新产品是利用已经存在的品牌推出的。
中国市场上,由于市场经济的时间不长,企业的“年龄”都比较年轻,再加上国内企业重视品牌建设也就是十多年,相比成熟市场,品牌延伸的比例可能要低一些。
但随着市场的发展、产品生命周期的演进和企业的逐渐成长,品牌延伸在中国市场上将会越来越多。
品牌延伸的失败率也很高。
安永与AC尼尔森的研究报告显示,在快速消费品(FMCG)领域,品牌延伸的失败率将近80%。
品牌管理的真理【外文翻译】
外文翻译译文标题:品牌管理的真理资料来源:管理杂志2009(15)作者:尼缇史.笈多可口可乐品牌市场今天已经超过了1万亿美元,这是因为品牌在人们的印象中品牌价值识别远远超越了所有的可口可乐公司和其他资产。
宝洁公司和亨氏在多年的工作经历使我意识到一件事:不论什么公司提供的产品和服务要建立一个伟大的品牌的最主要的原则是一样的。
只要跟著七个原则坚持这样做,那么不管市场状况是好还是坏,公司总能锁定目标消费者,树立品牌与符号的意义。
面向假设的问题,对相关数据,充分利用获得的信息。
这个原则为使用信息和集中的信息变为一个强大的逻辑证明为了要采取正确的品牌战略。
在这个过程中,关键是要了解有关的事件,假设提出了一个接一个,检测水域,相关信息后依照有关数据或测试假说是对还是错。
止痛药品牌萘普生曾经一直为自己只有一位数的市场占有率苦苦挣扎奋斗。
后来,这个团队提出了两个假设:消费者不知道萘普生品牌,或是消费者知道萘普生品牌但不想尝试该品牌的产品。
通过数据采集,萘普生最终发现,经常使用止痛药的患者中有35%在几年前已经使用过萘普生止痛药,但他们同时也一直在使用其他品牌的止痛药。
因此,情况很清楚了,患者对萘普生已经有了一定的品牌认知度与品牌体验,萘普生现在要做的是促使患者对该品牌产生忠诚。
于是,为了培养和驱动患者对萘普生产生品牌偏好,基于自己的产品能满足患者需求(抑制疼痛,自如地做你想做的事情)的最高属性,萘普生发起了一场“显著差异”运动,结果,萘普生在销售额和市场占有率上提升了10%~20%,创下了历史新高。
了解企业的竞争所在,保持住品牌自身的差异点。
对企业品牌产品的竞争优劣势要有一个更开阔的认识,这是很重要的。
因为这种认识能帮助企业设定一种品牌背景,而消费者就是在这种品牌背景下进行品牌审视的。
此外,还要保持住品牌自身的差异点,并且根据品牌的优势营销品牌,这一点是至关重要的。
当可口可乐获得了1996年在印度举行的板球世界杯比赛赞助权时,百事可乐非常清楚地知道自己面临的竞争性威胁,紧紧围绕自己的差异点(“青春叛逆”的品牌定位),发起了“没有任何正式答案”品牌传播活动,并由此强化了自己在印度市场上的领导地位。
外文翻译品牌延伸对母子品牌关系质量的影响
品牌延伸对母子品牌关系质量的影响Neale, Larry and Baazeem, Thamer and Bougoure.Monash University, Melbourne, Victoria摘要具有核心竞争知名品牌是一个公司最有价值的资产。
很多公司采取用已有知名品牌延伸的策略来获益(艾克和凯勒,1990)。
许多学术研究已检验此种成功品牌延伸的方法,并且分析消费者怎样看待品牌延伸(艾克和凯勒,1990;巴罗内,2005;巴斯,1997;博顿利和霍顿,2001;爱德曼,2003;Fedorikhin, Park and Thomson, 2008; Kwun004; Lockhart and Ford, 2005)。
一些专家认为品牌延伸策略存在风险,重要客户对母品牌的信任度可能会会降低(Martinez and Pina, 2003; C. W. Park, Milberg and Lawson, 1991)。
此外,一些研究侧重于品牌延伸中母品牌的作用(Apostolopoulou,2002; Bath, 1997; Bhat and Reddy, 2001; Yeung and Wyer Jr, 2005)。
品牌延伸可能对母品牌存在有利或不利的影响。
因此,全面了解此种影响至关重要,例如,品牌形象,品牌意识,顾客和品牌的关系。
此种研究将调查品牌延伸对顾客和母品牌之间关系的影响。
品牌延伸品牌延伸定义如下:把成功的品牌扩展到不同的产品类型中,例如,原本是肥皂产品的Ivory延伸到洗发液(Aaker and Keller, 1990),以及本来是冲浪板的Billabong延伸到滑雪板和溜冰板。
此种策略频繁应用于快速消费品行业,例如,个人护理用品(Ambler and Styles, 1997)。
许多学术研究致力于探索成功应用品牌延伸的方法以及调查客户对于品牌延伸的反应(Aaker and Keller, 1990; Ambler and Styles, 1997;Barone, 2005; Bottomley and Holden, 2001; Fedorikhin, Park and Thomson, 2008)。
外文翻译---品牌延伸反馈效应:一个整体框架
标题:Brand extension feedback effects: A holistic framework原文:The brand extension literature has developed from evaluation of the brand extension per se to also considering the impact of the brand extensions on the parent brand, also known as the feedback effect. Feedback effects are the reciprocal impact of the brand extension on the parent brand, which can be either positive or negative. Despite substantial investigation into brand extensions, a major gap in the literature is that it is very fragmented and investigates feedback effects in a rather piecemeal fashion. This is partly attributable to the adoption of experimental designs in the majority of the feedback literature. Consequently, there remains a dearth of empirical studies that simultaneously model the impact of key variables on parent brands. This study addresses this gap by proposing and testing a holistic model of brand extension feedback process, as well as illuminating major effects that have previously been considered mostly in isolation.The study is positioned around this holistic approach, which has enabled four new major contributions to the feedback literature. First, a comprehensive model is presented that also explains the interrelationships among the major determinants of feedback. Prior literature has failed to take these relationships into account. Second, a clear rank-order of major determinants of feedback is established. Third, the study revisits the importance and role of fit from a new perspective. Fourth, the study models the impact of major determinants directly on the change in the outcome variable. This approach to analysis is novel in the feedback literature. A further contribution has been a first-of-its-kind application in the Indian context.MODEL DEVELOPMENTThe proposed model is derived from the current theory on brand extension feedback.Essentially, from a consumer perspective, the existing framework of feedback consists of two processes, that is, process one , involving evaluation of the brand extension, and process two , involving re-evaluation of the parent brand, post-extension launch.Prior investigations into the evaluation of brand extensions and the subsequent feedback to the parent brand assume that a brand is a network of knowledge structures consisting of attributes, benefits and attitudes held by consumers. Whenever a brand extension is launched, there is a transfer of knowledge and attitude from the parent brand to the brand extension, as well as development of a perception of fit based on the number of shared associations between the parent and the extension. Hence, brand extension evaluation (that is process one) is a function of the extent to which consumers know and like the parent brand and the level of perceived fit between the parent brand and the extension. This process is represented in the process one of Figure 1.As regards the impact of brand extensions on the parent brand (that is process two), past investigations assume that brand extensions possess the capability tochange the consumer’s existing mental schema of the parent brand. The book-keeping model of schema change has been put forward as one explanation of how brand extensions impact parent brand knowledge structures. According to this model, each piece of new information (for example a brand extension) leads to an incremental modification of the consumer’s mental brand-knowledge structure, regardless of the similarity of the new information.The review of the feedback literature reveals that parent brand evaluations post extension launch are mainly explained by a construct representing parent brand knowledge, a measure of similarity / fit between the parent brand and the brand extension and some measure of brand extension success / evaluation. This basic framework is represented in the process tow of Figure 1. Despite several investigations into brand extension feedback, the literature remains fragmented and lacks a cohesive framework that investigates major influences on the parent brand simultaneously.The proposed model and its constructsThe proposed model is presented in Figure 2.The following sections discuss each of the model’s constructs along with their hypothesized effects.Parent brand image and its effectsIn essence, a brand extension feedback process model includes a construct that represents the strength of the parent brand’s existing knowledge in consumers’ minds.Brand extension models require the inclusion of a variable related to measuring the existing strength of the parent brand schema, as it is the raison deter of brand extensions to capitalize on the parent brand’s name. Perceived parent brand image was chosen because it represents the number and strength of associations that consumers possess in the existing mental schema about the brand, and thus best represents consumers’ brand knowledge.Brand image is defined as the collection of both product and non-product associations in consumer memory, and is developed through a synthesis made by the consumers of all the various brand signals such as brand name, visual symbols, the products it endorses, advertisements, other communications and even its reputation. These associations possess the capability to effect brand extension evaluations.Favorable brands result in greater positive attitudes among their consumers, which, in turn, facilitate the acceptance of new products bearing the favorable brand name owing to a transfer of attitude from the parent to the extension. The cue utilization theory lends further support to the effect of parent brand image on brand extension attitude, whereby the parent brand name on the brand extension serves as an extrinsic quality cue. Given that quality cues are determined through the senses before consumption, brand image as an extrinsic cue plays a more important role when consumers have had no prior experience with the brand extension or when the extension is new to the market. In this situation, the brand acts as an implicit cue for the quality of the new product. Thus, the following hypothesis is proposed: Hypothesis 1: Parent brand image positively affects attitude towards the brand extension.Hypothesis 2: Perceived parent brand image positively affects perceived brand extension fit.Hypothesis 3: Parent brand image positively affects parent brand attitude change.Hypothesis 4: Brand extension fit with the parent brand positively affectsattitude towards the brand extension.Hypothesis 5: Brand extension fit with the parent brand positively affects parent brand attitude change.Hypothesis 6: Attitude towards brand extension positively affects parent brand attitude change.Attitude towards the brand extension and its effectsApart from parent brand image and perceived fit, attitude towards the brand extension was chosen as the third variable in the model. The rationale behind its inclusion was that a measure of brand extension success or failure creates vital initial reactions towards the parent brand. Ample evidence in the feedback literature lends credence to the importance of this variable given that the feedback process originates only after the extension is launched in the market and receives initial evaluations from consumers.Parent brand attitude changeAs regards the choice of the dependent variable, parent brand attitudes were chosen as the evaluative dimension because of their key importance in developing overall brand equity. Choosing parent brand attitudes as the dependent variable is in congruence with most of the feedback literature. However, despite the substantial literature investigating the impact of brand extensions on parent brand attitudes, there still remains a lack of clarity on the nature of impact and hence a need to clarify the issue. The focus of this study is to investigate the impact on the change in parent brand attitudes, as feedback effects have been conceptualized as a change in the mental schema of the parent brand. Thus, the dependent variable in the study is labeled ‘parent brand attitude change’.RESEARCH DESIGNA self-administered quantitative survey of 387 young male subjects (all 18 – 25 years of age) from a university college in the capital city of New Delhi was conducted by handing out the survey during lectures. Missing data made up less than 3 percent of the usable responses, and was replaced by the mean-substitution method. The sample size selected was well above 200, which is generally considered a minimumrequirement for conducting a structural equation modeling analysis. It was ensured that the chosen sample matched the target market for the chosen industry, that is, young urban men in the 18 – 25 year age group (that is generation Y) belonging to middle-to upper-income households.Stimulus selectionA real brand and its hypothetical extension were chosen as stimulus in this research, which was in line with prior brand extension literature. The Indian men’s fashion footwear sector was chosen for the study owing to its high popularity among young male consumers belonging to upper-middle to upper-income households. This segment closely matched the sample chosen in this study. Another consideration in stimulus selection was that only well-known brand names be examined for their potential to be extended, as fictitious brands do not carry well-formed associations and feelings that are requisite for brand extensions. Therefore, to arrive at a well-known parent brand, a few exploratory informal discussions were held with small groups of subjects, with 8 – 10 participants in each. The participants were asked to mention their favorite brand from those they had previously purchased. The popular Indian fashion footwear brands that were most mentioned by the groups were Lee Cooper, Provogue, Woodland and Red Tape. All four of these brands were suitable for the study of brand extensions because they met the pre-requisite of being well known to the sample. The brand Woodland was randomly chosen as the parent brand from the options. Secondary data supported this choice, as Woodland currently owns around 40 percent of the casual premium shoe market, has a retail presence across India and is planning future expansion into other product categories.The branded sunglasses category was predetermined as the probable extension category for this research. The rationale in doing so was the current trend among Indian fashion brands to provide lifestyle solutions for their consumers by extending into other lifestyle product categories like watches, leather garments, lingerie and eyewear, especially to the 18 – 25 year old demographic. Thus, the hypothetical brand extension scenario used as stimulus in the study was the launch of Woodland sunglasses. It was clarified in the questionnaire that the scenario of Woodlandlaunching Woodland sunglasses was purely hypothetical.The second contribution of the study is a clear ranking of the major determinants of feedback effects on the parent brand when considered simultaneously. Previous studies have considered only one or two major antecedents, and have been unable to comprehensively rank them. This study considers a larger list than usual, and is therefore able to contribute to a ranking assessment. This rank order is more meaningful and realistic, as it considers interrelationships among the key brand extension variables. The ranking of effects is as follows:1. Perceived fit2. Parent Brand Image3. Brand extension attitudeWhen the parent brand is considered strong enough, consideration can be given to designing a brand extension. The results suggest that a key principle in design should be a close fit with the parent brand. This is achieved through choosing appropriate brand elements that are consistent with the parent brand. Examples include the use of consistent packaging as well as the use of the brand’s lettering and color. Apart from ensuring brand extension acceptance, it would also ensure a positive contribution to the parent brand.Implications also exist regarding promotional decisions. Given the central importance of fit, all communications designed for the brand extension should focus on enhanc ing links with the parent brand’s core values. This necessitates communicating the fit between the parent brand and the extension through appropriate positioning of the extension, for example positioning of Olay vitamins as beauty products and not health supplements. Developing attitudes towards the brand extension are also crucial, as consumers’ first impressions of the extension matter. Research with managers has shown that they are interested in generating quick initial adoption of the extension. The promotional campaign should develop stronger consumer attitudes towards the extension to create a perception of value in the brand extension per se so that the extension becomes self-sustaining in the long run.Consumer needs are becoming fragmented, and corporations expect managers tolaunch brands and brand extensions in order to meet those emerging needs. A potential risk for managers is launching a successful brand extension that diminishes the parent brand equity. Brand extension successes alone do not automatically guarantee positive feedback effects. In the era of brand consolidation, if brand extensions fail to contribute to the parent in a substantial manner, their viability as a strategic marketing investment is questioned. A good fit with the parent brand ensures a double return, that is, brand extension acceptance as well as contribution to overall brand equity (or feedback). Thus, it is crucial for brand managers to adopt an appropriate brand extension design and communications strategy.出处:Dwivedi Abhishek; Merrilees Bill; Sweeney Arthur. Brand Extension Feedback Effects, [J],Journal of Brand Management, 2010,17(5), p328-p342.标题:品牌延伸反馈效应:一个整体框架译文:品牌延伸文学已经从对品牌延伸本身的评价发展到也考虑对母品牌的品牌延伸的影响,也被称为反馈效应。
品牌延伸的基本理论及其实践
1 研究背景及意义随着市场竞争的加剧,价格战、产品同质化以及企业对增长的要求等因素的影响,企业在进行市场竞争时越来越意识到创建品牌的必要性。
在消费者逐渐将消费利益从属性利益层次转向价值利益层次时,品牌给企业所带来的溢价价值越来越多,因此,在现今市场上,越来越多的企业意识到自己的主要价值已不再是机器等有形资产,而是品牌等无形资产。
与此同时,由于技术水平的提高,产品更新换代的时间的缩短,品牌创建的不易以及品牌生命周期的约束,更多的企业意识到品牌延伸的必要性与重要性,也正因为此,品牌延伸正逐渐被市场上的企业所采用,他们决定利用品牌延伸,用其最出色的一些品牌推出一系列产品,并由此来提升自身的品牌价值。
据统计,在20世纪70到80年代企业推向市场的新产品中,仅有20%获得成功,其中有30%——35%因为不被消费者所接受和过高的市场初期导入费用而失败。
解决上述问题的有效途径之一就是充分利用已有的品牌名称和品牌资产,通过品牌延伸转移到新的产品和服务,从而大大降低新产品进入市场的壁垒。
据AaKer(1990)的一项研究表明,凡是业绩优秀的消费品公司,在开拓新产品时,有95%采用了品牌延伸进入是市场。
由此可见,品牌延伸给公司带来的价值是巨大的。
20世纪90年代以来,我国企业也开始日益广泛地运用品牌延伸策略扩展市场。
但是,品牌延伸是一把双刃剑,它在增加企业收益的同时,也带给了企业极大的风险。
品牌延伸在实践中既有维珍这样的成功典范,亦有像波导这样失败的案例,这使它成为学界争论颇多的一个话题。
于是,针对品牌延伸的研究,无论是企业界的实践经验还是学者的学术研究,对市场经济的探索都是具有极大价值的。
2 理论说明研究品牌延伸的问题,必须要明晰品牌及其相关的概念.2.1 品牌概念的界定品牌这一名词起源于美国,20世纪30年代开始应用于学术界、营销界和传播界。
关于品牌的定义有很多,这里主要引用几个主流的观念:美国市场营销协会(AMA)在其1960 年出版的《营销术语词典》上把“品牌”定义为:用以识别一个或一群产品或劳务的名称、术语、象征的记号或设计及其组合,以和其他竞争者的产品或劳务相区别。
品牌延伸研究的理论成果及其实践指导意义(1)10页
品牌延伸研究的理论成果及其实践指导意义品牌延伸在过去十几年里,学术界进行了大量研究,已获得了一些很有实践指导意义的结论。
本文首先介绍这些研究成果,并通过例子予以说明。
然后提出若干品牌延伸的指导性原则。
一、品牌延伸的理论成果品牌延伸的理论成果很多,包括前两节中的内容。
在这里我们主要关注怎么样的产品可以延伸,为什么有些延伸易于成功,有些延伸却难以成功。
根据美国著名品牌专家凯勒的归纳,品牌延伸研究主要取得如下一些结论:(一)当品牌有美好联想及品牌与延伸产品之间相匹配(fit)时,品牌延伸就会取得成功品牌延伸成功的条件之一是品牌有美好的(favorable)联想,这点易于理解。
这在品牌延伸的定义中已经明确,再说如果品牌没有什么美誉度和知名度,品牌延伸与重新推出新品牌并没有什么区别。
因此,消费者在评判和接受延伸产品过程中,会根据其产品类知识和品牌所代表的产品之间联系的紧密程度和相似性,做出接受或拒绝的决定。
只有当延伸产品与品牌产品所代表的类相似或紧密相连时,消费者才会把对已有品牌的美好联想和积极态度转移到延伸产品上。
如果消费者不认为两者之间有足够的相似性,品牌就难以与延伸产品建立有效的联想。
所以,从类的概念看,消费者评品价品牌延伸的可接受性经过以下两步:第一步,消费者确定——在他们的心理——延伸产品与品牌代表的产品的匹配性;第二步,如果匹配性好,那么消费者就会把对主品牌的已有积极态度转到延伸产品。
否则会更仔细地评估延伸产品,以形成一种相对客观的态度。
这时延伸产品要成功,必须建立起自己独特的、强有力而又令人喜爱的品牌联想(二)延伸的匹配性基点可有多种类型:(1)基于产品相关的特性和利益点;(2)基于非产品相关的特性和利益点(如用途、使用场合和使用者类型相同等)为了说明相适性(fit)不必基于产品性质相关的联想,Park、Milberg 和Lawson提出了一个叫“品牌内涵”(brand concept)这一个术语,其定义是由品牌产品的性能、利益和营销努力组合而成的具有高度有序意义的品牌独特形象和联想。
品牌传播策略外文翻译文献
品牌传播策略外文翻译文献
随着社交媒体的普及,品牌传播策略逐渐向数字化转移。
本文翻译了一篇关于品牌传播策略的研究论文,该论文指出了品牌传播策略的三个层次:品牌知觉、品牌联想和品牌情感,同时也提到了数字传播在品牌传播策略中的重要作用。
论文指出,品牌知觉是品牌传播策略的第一步。
品牌知觉是指消费者对品牌的认知和印象。
品牌知觉是企业打造品牌形象和品牌故事的基础,包括品牌的名称、标志、标语等元素。
同时,品牌联想是从品牌知觉中抽象出来的第二个层次。
品牌联想是指围绕品牌知觉而形成的品牌价值观、品牌个性和品牌特征等概念。
品牌情感是品牌传播策略的核心,是消费者对品牌的情感体验和感受。
品牌情感是企业和消费者之间建立情感联系和长期关系的关键,是品牌忠诚度的来源。
数字传播在品牌传播策略中扮演着重要的角色。
数字传播能够扩大品牌知觉、丰富品牌联想、激发品牌情感。
作者举了一些例子来解释数字传播在品牌传播策略中的应用。
其中包括利用社交媒体
平台进行品牌口碑营销、利用品牌短视频展示品牌特征、利用品牌网站和APP建立品牌形象和品牌体验等等。
总之,品牌传播策略是企业传播中的重要环节。
本篇论文提供了有效的策略和方法,为企业数字传播提供了实用的思路和借鉴。
(注:本文翻译仅供参考,如有不当之处,请以原文为准。
)。
品牌形象、知觉价值影响品牌忠诚度知名度干扰分析
通过品牌故事、品牌代言等方式,提升品牌的社会价值和形象。
03 知名度与品牌忠诚度的关系
CHAPTER
知名度对品牌忠诚度的影响
01
知名度越高,消费者对品牌的认知度越高,从而更 容易产生品牌忠诚度。
02
知名度可以增加消费者对品牌的信任感,提高消费 者对品牌的满意度和忠诚度。
03
知名度还可以通过口碑传播等方式,吸引更多潜在 消费者,从而增加品牌忠诚度的可能性。
价格竞争
价格是消费者选择品牌的重要因素之一,价格竞争 可能导致消费者转向价格更低的品牌。
产品创新
市场竞争中,产品创新是品牌保持竞争力的 关键,但同时也可能影响消费者对品牌的忠 诚度。
消费者需求变化
消费观念转变
随着社会发展和消费观念的转变,消费者对品牌的需求和期望也在不断变化,这可能影 响消费者对品牌的忠诚度。
提高品牌知名度的策略
广告宣传
通过各种媒体渠道进行广告宣传,提高品牌 知名度。
公关活动
通过公关活动、新闻发布等方式,提高品牌 知名度和美誉度。
促销活动
通过促销活动、折扣等方式,吸引消费者购 买,提高品牌知名度。
口碑传播
通过消费者的口碑和推荐,吸引更多潜在消 费者,提高品牌知名度。
知名度与品牌形象的互动关系
保持品牌一致性
确保品牌形象在各个接触点上保持一致,包括产 品、服务、广告等。
基于知觉价值的策略
提升产品差异化
通过创新和技术,使产品在市场上具有独特 性和竞争优势。
提供高性价比产品
通过提供高质量、高价值的产品,使消费者 感知到产品的价值与价格相符。
强化售后服务
提供优质的售后服务,增强消费者的购买信 心和忠诚度。
品牌延伸策略与消费者品牌知觉
品牌延伸策略与消费者品牌知觉品牌延伸是指一个品牌在现有市场上推出新的产品或服务,或进入新的市场领域。
品牌延伸策略可帮助企业拓展市场份额、提升竞争力,并推动品牌的长期发展。
然而,成功的品牌延伸需要仔细考虑消费者品牌知觉。
消费者品牌知觉是指消费者对于品牌的认知、理解和评价。
本文将探讨品牌延伸策略与消费者品牌知觉之间的关系,并分析成功的品牌延伸案例。
首先,品牌延伸策略对消费者品牌知觉具有重要影响。
当一个品牌延伸到新的产品或服务领域时,消费者往往会将已有的品牌印象和知觉迁移到新产品上。
品牌延伸能够将品牌的正面属性和价值观传递给新产品,从而帮助消费者建立起对新产品的信赖和好感。
例如,苹果公司的iPhone成功延伸到iPad和Macbook等产品线,在消费者心目中建立起了强大的品牌知觉。
因为消费者对苹果品牌的认知和评价,他们往往会期待新产品具有与原始产品相类似的品质和用户体验。
其次,消费者的品牌知觉对于品牌延伸策略的成功至关重要。
如果消费者对品牌的认知和理解与新产品领域不一致,品牌延伸很可能会面临困难甚至失败。
消费者的品牌知觉会影响他们对品牌延伸产品的期望和态度。
如果品牌延伸产品无法满足消费者对品牌的期望,消费者可能会对新产品表达怀疑和拒绝。
因此,企业在进行品牌延伸时,需要认真研究消费者的品牌知觉,并确保新产品与品牌的核心价值和形象保持一致。
成功的品牌延伸案例也为我们提供了有价值的经验。
例如,可口可乐公司通过品牌延伸成功推出了多款新产品,如零度可乐、可口可乐雪糕等。
这些产品延续了可口可乐品牌的活力和快乐形象,受到消费者的热情欢迎。
另一个成功的案例是耐克公司。
耐克通过延伸品牌推出运动鞋、运动服饰、运动设备等多个系列产品,在消费者中树立起专业、高品质的品牌形象。
这些成功的品牌延伸案例表明,了解消费者的品牌知觉和需求,并与品牌的核心价值保持一致,是成功的关键。
品牌延伸对于企业来说是一种重要的战略选择。
通过正确的品牌延伸策略,企业可以拓展市场、提升竞争力,并赢得消费者的认可和忠诚。
外文翻译--品牌延伸策略对品牌形象的影响
外文原文:The effect of brand extension strategies upon brand imageThis paper was developed during the first author’s research stay at the Centre for Research in Brand Marketing, Birmingham Business School, supported by the “Ministerio de Educación, Culturay Deporte” of the Government of Spain (Ref. PR2002-012). She wishes to express her gratitude for the financial help received from the CICYT (project SEC2002-03949). The authors would like to thank Susan Drury for her helpful comments.AbstractThe objective of this paper is to analyze the effect that a brand extension strategy has on brand image. Specifically, the paper analyzes how variables related to the parent brand and the extension influence brand image after the extension. From a sample of 389 consumers the paper demonstrates that the extension strategy dilutes the brand image. Through a regression analysis it is shown that the perceived quality of the brand and consumers’ attitudes towards the extension positively influence both the general brand image (GBI) and the product brand image (PBI) after the extension. While familiarity with the products of the brand only affect the GBI, the perceived degree of fit affects the PBI.Keyword:Consumer behavior; Perception; Brand image; Brand extensions; Marketing strategy.IntroductionIn today’s market, having a well thought through brand strategy is a key contribution to corporate success. Brands enable consumers to efficiently encode their functional and emotional values in their minds (Franzen and Bouwman, 2001). The resulting images enable consumers to recognize the points of difference between competing brands. Keller (1993) definesbrand image as the “perceptions about a brand as refle cted by the brand associations held in consumer memory”. These associations refer to any aspect that link the brand with the consumer’s memory (Aaker, 1996a). Relationships are then created between consumers’ personalities and the perceived personalities of brands (de Chernatony and Benicio de Mello, 1995; Fournier, 1998; Hogg et al., 2000). One of the challenges for marketers is how to determine the associations consumers have of specific brands. Suggestions are provided by writers such as Low and Lamb (2000) who developed a protocol to measure brand image.Even though relating the measurement of brand image directly to the product appears a reasonable way to determine what is in the consumer’s mind, it should be realised that often products are marketed under an umbrella brand strategy, which could lead to a more general brand image. Keller (1993) argues that within multidimensional brand images, direct associations are seen with both the product and the brand. It is therefore appropriate to consider a method for measuring the dimensions of a brand’s image that can be used for various product categories and various brands (Aaker, 1996b).When studying a b rand’s image it should be reali zed that this is not static and is influenced by the numerous decisions that the company takes about its brand over time. A frequently adopted strategy is that of brand extension. There are several reasons for the popularity of brand extension strategies. For example, the cost of launching a new brand in consumer markets is very high (Pitta and Katsanis, 1995), and the probability of the success for a new product is higher with a well-known parent brand (Aaker, 1991).With the popularity of brand extensions, there is notable literature on the subject exploring how consumers behave as a result of different brand extensions. Specifically, attention has focused on how different variables related to the parentbrand (e.g. brand quality, brand reputation, brand breadth, familiarity, etc.) and the extension considered influence consumers. The majority of studies have considered those aspects that increase the success of a brand extension. However, some studies have been concerned with the negative effect that the newly extended brand may have on the parent brand (Loken and John, 1993; Gürhan-Canli and Maheswaran, 1998; John et al., 1998).The majority of studies in the literature consider perceptions when evaluating the variables that can have a positive or negative influence on the extension, as well as attitudes towards the extended brand. Furthermore the majority of studies are based on experimentation with groups of students. Exceptions to this are seen when the data has been obtained from market survey (Dacin and Smith, 1994; Park and Kim, 2001; Gronhaug et al., 2002; Hem et al., 2003), or from panel data (Reddy et al., 1994; Swaminatham et al., 2001), or experimentation with samples reflecting specific aspects of brands being studied (Loken and John, 1993; John et al., 1998). Some of these studies have allowed researchers to investigate different kinds of brands (real and fictitious) across a broad range of extensions, thereby allowing the analysis of the joint effect of different variables. Nevertheless, this technique has received criticism from some authors because of the external validity problems (Kind and Smith, 2001) and the occasional use of hypothetical brands or the forcing of a response in a group environment (Swaminatham et al., 2001). There is a gap in the literature in so far as the effect of brand extensions on brand image has received little attention. We sought to advance knowledge by investigating this. Starting from the premise that a brand’s image is based on the associations that consumers have with the brand, we investigated how the consumer’s perception of brand va riables, and the extension itself, affect a brand’s image. Our concernwas to understand the extent to which certain brand extension strategies carry more risk than others. Our objectives were to: Determine the change that occurs to a brand’s image as a result of a brand extension strategy. We investigated this using two different methods: the general brand image related to the name (GBI) and the brand image related directly to the product (PBI).Study the influence of specific variables on the image after the extension using the above two measurement methods. The variables included are: the quality of the parent brand, knowledge or familiarity with the brand, the fit or similarity between the brand and the extension, and attitudes towards the extended product.Conceptual background and hypothesisBrand image relevanceWithin the two perspectives, corporation and consumers, from which the brand can be defined (de Chernatony and Dall’Olmo, 1997; 1998) emerge two key concepts: brand identity and brand image. Aaker and Joachismsthaler (2000) define brand identity “a set of brand associations that the brand strategist aspires to create or maintain”. Brand identity has to consider multiple aspects, such as the desired positioning and the personality (de Chernatony, 1999), which are attenuated by the organizational culture and the relationships staff build with stakeholders. Facilitated by communication mechanisms (Kapferer, 1997), the brand identity forms associations in the consumer’s mind resulting in a brand imag e. Both concepts are interrelated and through assessing the congruence between brand identity and image this enables corporations to refine their brand strategy (van Rekom, 1997; Haynes et al., 1999).The extant literature shows that brand image is a multi-dimensional concept, but there is no consensus on how to empirically measure it. Keller (1993), when posing a theoretical method for measuring brand equity, observes thatbrand image included associations related to the product (attributes, benefits and attitudes), favorability of brand associations, strength of brand associations, and uniqueness of brand associations, developed a scale for measuring consumer based brand equity, in which they refer to the image dimension as the social image, which is under stood as “the consumer’s perception of the esteem in which the consumer’s social group holds the brand”. Within the theme of brand equity, Aaker (1996b) proposes that brand image be measured through association/differentiation measures regarding value, brand personality, organizational associations, and differentiation. Aaker’s approach can be used for brands in different product categories, enabling us to talk about a general brand image related fundamentally to the brand name.There is a stream of literature that regards brand image as being directly related to the product category within which the brand is marketed. Low and Lamb (2000) argue that within brand associations there are three multidimensional and interrelated concepts, i.e. brand image, perceived quality and brand attitude. They created a protocol for measuring brand image based on the product category. Measuring brand image, based on product category, has been used in different ways in recent studies (Gwinner and Eaton, 1999; Hogget al., 2000; Faircloth et al., 2001; Hsieh, 2002). However, these always have taken into account that not only must the physical attributes of the products be considered, but also the functional, emotional and self-expressive benefits (Davis, 2002; Vázquez et al., 2002). This method of measuring brand image provides us with what we refer to as product brand image. Not all companies have the same opportunities to extend their brands, as it is conditional on their historical brand strategies (Mihailovic and de Chernatony, 1994; Milberg et al., 1997; Aaker and Joachimsthaler, 2000; Desai and Keller, 2002). Nevertheless, if they decide to launch a new product,as part of a brand extension strategy, a change of brand image will occur with new associations created in consumer s’ minds. This may dilute feelings and beliefs consumers hold about the parent brand (Ries and Trout, 1986; Sharp, 1993). Even though the associations for the new product may be positive, negative associations might be created that adversely affect the brand image (Pitta and Katsanis, 1995; Chen and Chen, 2000). Loken and John (1993) found that a dilution effect occurs in the beliefs associated with the brand family when the attributes of the extension are inconsistent with the prior beliefs about the brand family. Nevertheless, in the case of a “flagship” product, such as children’s shampoo for Johnson & Johnson, beliefs may be immune to change when the extension is moderately inconsistent with the beliefs about the new brand, and a dilution effect may occur if a line is extended that is very close to the “flagship” product (John et al., 1998).In summary, the literature analysing the dilution of brand image as a result of a brand extension strategy is limited. Furthermore, it does not provide any clear measurement of the image construct, but rather talks about associations and beliefs in general. We propose the following hypothesis: The brand extension strategy will have a dilution effect (a) on the general brand image and (b) on the product brand image. Brand extension variablesEven though the variables addressed in the brand extension literature are very broad, we will focus on those perceptual factors that have an influence on brand image.Brand extensions are one of the most popular strategies for leveraging brand equity. By launching new products under popular brand names, firms hope that consumers will respond more favorably to the new offering, due to their familiarity with the parent brand, positive feelings toward the parent brand, and positive attribute and non-attribute associations they have with the parent brand. Compared to launching a new product under a newbrand name, brand extensions can increase the efficiency of promotional efforts, improve access to distribution channels, and reduce consumers' perceived risk of purchasing a product or service (Keller, 2002).What factors determine whether or not a brand extension will be successful? The most important factor identified by prior research is perceived fit. Consumers respond more favorably if they are able to perceive a fit between the extension and the parent brand (Aaker & Keller, 1990; Boushet al., 1987). Perceived fit can be based on the extension being in a product category similar to other products sold by the parent brand (Boush et al., 1987; Keller & Aaker, 1992), complementing use with other products sold by the parent brand (Aaker & Keller, 1990), being in a product category where the parent brand can contribute an appealing attribute(Broniarczyk & Alba, 1994; Herr, Farquar, & Fazio, 1996),having a parent brand with the skill and expertise to make the extension product (Aaker & Keller, 1990), and having a parent brand with an image that is compatible with the extension (Park, Milberg, & Lawson, 1991). Perceived fit can also be heightened by communications providing a plausible link between the extension and parent brand (Bridges, Keller, &Sood, 2000), thereby giving consumers more opportunity to discover possible links (Lane, 2000), or countering negative inferences about the extension (Aaker & Keller, 1990). Perceived fit, no matter how it is defined, is the most important determinant of brand extension success—more important than marketing support, retailer acceptance, and quality of the parent brand (Völckner & Sattler, 2006).出处:Leslie de Chernatony, Leslie de Chernatony is Professor of Brand Marketing at Birmingham Business School, The University of Birmingham,Birmingham,UK,[J].Journal of Consumer Marketing Volume 21 issue 1,Pages 39-50中文译文品牌延伸策略对品牌形象的影响本文在伯明翰商学院的品牌营销研究中心由第一作者不断的更新完善,得到了西班牙政府的支持(参考文献PR2002 - 012)。
品牌延伸剖析
品牌延伸模型和风险
品牌延伸的含义
• 品牌延伸(Brand Extension)它是指在已有相当知名度 与市场影响力的品牌基础上,将原品牌运用到新产品或服 务以期望减少新产品进入市场风险的一种营销策略。品牌 延伸具有能增加新产品的可接受性、减少消费行为的风险 性,提高促销性开支使用效率,满足消费者多样性需要等 多项功能,因而在广告与品牌营销中得到广泛应用。
产品相关性
•
• •
• •
所谓产品相关性是指延伸产品与原品牌之间的“相似性 或关联性”即消费者头脑中原品牌知识与新产品认同的相 关联程度。而原产品与延伸产品相关联性越高,消费者对 延伸产品评价(认知与情感)越高,反之则越低。 (1)具体产品的相关度 具体产品的相关度是指原品牌与延伸产品在工艺、功能、 材料、形式等方面的相互关联程度。产品相关度越高,消 费者越容易接受,其品牌延伸也越容易成功,反之亦然。 (2)受众的相关度 受众的相关度是指原品牌与延伸产品受到消费者性 别、年龄、文化、职业以及地域等特点的影响。显然在品 牌延伸中,将原品牌延伸到原有忠诚消费群及其所消费的 产品中去,品牌延伸容易成功
影响品牌延伸的因素
• 连续延伸可依据的与产品有关的相似性有三类:技术或资 源的可转移性(此处的技术是指有竞争优势的核心技术, 而非简单技术),如海尔冰箱延伸到海尔冷柜;互补性, 如柯达胶卷和柯达连锁冲洗店;替代性,如产品线延伸。 间断延伸所依据的是与产品无关的相似性,如品牌形象、 象征性意义等,这些可归为品牌的核心价值。例如,卡特 皮勒从掘土机延伸到皮靴就是保持了其核心价值:坚韧, 户外。依据相似性进行品牌延伸有一定的规律。品牌组合 中的不同成员的品质越是统一,消费者对延伸品牌的评价 越是高。换句话说,功能性品牌更容易向技术性、互补性 和替代性产品领域延伸,而形象性(或表现性)品牌更容易 向价值表现性产品领域延伸。例如,TCL彩电向电脑延伸 获得成功,而万宝路香烟也成功延伸到休闲服装。
6品牌延伸2
案例2 海尔的品牌延伸
2003年,在北京发布的2003年度中国最有价值 品牌评估报告中,海尔以530亿元的品牌价值 再次蝉联中国最有价值品牌榜首。同年12月, 全球著名战略调查公司Euromonitor公布了 2002年全球白色家电制造商排序,海尔以 3.79%的市场分额跃升至全球第二大白色家电 品牌。2004年,由世界品牌实验室、世界经理 人周刊和世界经理人网站联合发布的世界最具 影响力的100个品牌中,海尔历史性入选,成 为首次、惟一入选的中国品牌。
助原品牌的力量来推出新产品或开拓新 市场。
案例1 Pierre cardin
皮尔·卡丹是品牌延伸策略应用成功的典范, 它原是服装界著名品牌,在男装、女装、 童装等领域取得成功后,该品牌开始向饰 物、家具、香水、酒店、食品、汽车等领 域进行延伸,已经形成一个品牌王国,正 如该品牌的创始人皮尔·卡丹所说:“用皮 尔·卡丹作牌子的一切都属于我,我可以睡 皮尔·卡丹床,坐皮尔·卡丹软椅,在皮尔·卡 丹餐厅里进餐,用皮尔·卡丹灯照明,一切 可以不出我的王国”。
案例:物理属性限制活力28延伸
“活力28”曾是中国日化领域的一面辉煌旗帜,一提起它,消费 者马上会想起洗衣粉,想起“活力28,沙市日化”这句耳熟能详 的广告词。它取得了一系列骄人业绩:第一个提出超浓缩无泡洗 衣粉的概念;第一个在央视投放广告的洗衣粉品牌;第一个上市 的本土日化企业;第一个将广告牌树立在香港闹市的国内企业。 当时的活力28不想仅仅局限在日化洗涤领域,开始向洗发水、香 皂、杀虫剂等领域延伸。尽管从表面上看活力28已经成为集洗涤、 房产、饮料、包装、酒店等于一体的大型集团,过快的品牌延伸 速度以及破坏产品线逻辑的延伸范围让单一的活力28品牌难以承 受?很快,恶果出来了,由于香皂定价太高,无法借用洗衣粉延 伸,最后只能做福利,发给自己的员工;洗发水,由于品质不过 关,未经上市就胎死腹中,凡此种种。 至于纯净水的开发,更是 品牌延伸的败笔,因为品牌的物理属性太强,以至消费者在喝 “活力28”纯净水时,心理怎么也抹不去洗衣粉的味道。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
毕业论文外文翻译一、外文原文标题:Perceived Variability and Inferences about Brand Extensions原文:Recent research on consumer reactions to brand extensions has focused on the judgmental effects of the match between the attributes, benefits, and uses of established versus new products sharing the same brand name. The present experiment extends this research by investigating the effects of two types of perceived variability on consumers'inferences about brand extensions: (a) the perceived variability of a firm's current offerings, and (b) the perceived variability of brands in an entry category. Inferences about the potential quality of the brand extension, and about the manufacturer's reasons for attempting to enter the new product category were measured. Repercussions of these inferences on judgments of the firm launching the brand extension were also examined. Implications of the results for product management are discussed.A great deal of recent research has focused on the concept of brand equity, which refers to the value added to a product by a brand name (Farquhar 1989; Leuthesser 1988). A successful brand name is strongly associated with concepts designed to (a) enhance the perceived value of a product, and (b) differentiate a product from competitors' offerings. However, building a successful brand name requires the commitment of a large pool of resources for an extended period of time (Park, Jaworski, and Maclnnes 1986).Because organizations have limited resources, risks and costs must be managed in an efficient manner. One way to manage risks and costs is through brand leverage, which refers to the use of s. successful, established brand name to facilitate entering new markets. This can be achieved by attaching the established brand name to a new offering in either the same (a line extension) or a new (a brand extension) product category. Extending a strong brand name should result in easier and wider acceptance, on the part of both consumers and distributors.Recent research on consumer acceptance of brand extensions has focused primarily on the effects of the categorization process on judgment and choice (for reviews of the categorization literature, see Alba and Hutchinson 1987; Cohen and Basu 1987; Sujan and Bettman 1989). Several studies have shown that judgments of original brands are generalized to judgments of new branas only when there is a good match between the attributes, benefits, and uses of parent and new brands (Aaker and Keller 1990; Farquhar, Herr, and Fazio 1990; Leuthesser 1988; Tauber 1988). Hence, new products should benefit from established brand names if (a) concepts having favorable implications for the purchase decision are strongly linked to the brand name, and (b) generalization is likely due to a high degree of overlap between the attributes, benefits, and uses of parent and new brands.Although the degree of similarity between new and parent brands is clearly an important mediator of consumer response to extensions, other factors are likely to be important as well. We suggest that some parent brands provide greater leverage than others, and that some new product entry categories are more receptive to extensions, even when one controls for similarity. Specifically, we focus on two new variables that should influence consumer response to extensions: the perceived variability of a parent brand's current offerings, and the perceived variability of existing brands in an entry category.Perceived Variability and the Generalization ProcessWhy do people make sweeping generalizations on the basis of limited evidence, in some cases, whereas in others, they fail to generalize even when extensive evidence is available? In addressing this issue, it becomes immediately apparent that other factors besides perceived similarity are also likely to infiuence the generalization process. Theories of categorization must address not only the abstraction and use of distributional knowledge such as knowledge about the central tendency of category members on a given dimension (e.g., attributes, benefits, uses), but also knowledge about the perceived variability or dispersion of category members on focal dimensions (Flannagan, Fried, and Holyoak 1986; Fried and Holyoak 1984).For example, social judgment research has shown that generalization is greaterwhen perceived variability on a target dimension is low, as opposed to high (Linville, Fischer, and Salovey 1989; Nisbett, Krantz, Jepson, and Kunda 1983; Park and Hastie 1987; Quattrone and Jones 1980). That is, when perceived variability is low, the observed characteristics of one individual is attributed to all members of the individual's social category ("you've seen one, you've seen them all"). Because perceptions of variability are lower for unfamiliar categories (e.g., out-groups), and for abstractionbased (as opposed to instance-based) categories, greater generalization occurs for unfamiliar and for abstraction-based categories.Perceived Variability of a Parent Brand's Current OfferingsSome firms attach a single brand name to a wide variety of products in several different categories. Other firms use one brand name for one current offering. Henceforth, tJiese end-points of the breadth continuum will be referred to as umbrella vs. niche brands, respectively. Because there are advantages and disadvantages associated with each of these ilternatives, strategy selection calls for an analysis of costs and benefits.One advantage of the umbrella strategy is that the miuufacturer is likely to be perceived as having a wide variety of strengths and skills in several different product categories. Such a firm may be perceived to have the requisite knowledge and skills for entering new markets, and, consequently, brand extensions should seem legitimate.A firm adopting a nichi strategy, on the other hand, may be perceived to possess highly specialized knowledge and skills tliat cannot be transferred readily to new markets.Of course, an umbrella firm runs the risk of being perceived as a "jack-of-all-trades" (master of none); further extensions into new markets support and strengtlien this perception. Moreover, images and values associated with a brand name become more iinbiguous and more diffuse as extending increases (Ries and Trout 1981). In contrast, a niche firm can more readily build a strong brand name by linking it to unambiguous concepts that clearly differentiate the offering.Perceii-ed Variability of Existing Brands in the Entry CategcrySome product categories may be more receptive to new brands than others.When perceived variability of an entry category is low, category members should be perceived as undiffc;rentiated; new brands entering this category should be perceived as legitimate (e.g., if everyone else is doing it, you can, too), but not really new or exciting. Conversely, when perceived variability is high, ihere is "room" for extensions, but generalization is difficult and consumers may be unable to make predictions about the quality of new brands.Research Propositions and the Experimental DesignInferences about brand extensions should be affected by these two types of perceived variability: (a) the perceived variability of a firm's current offerings (i.e., umbrella vs. niche brands), and (b) the peiceived variability of extant brands in an entry category. Perceptions of variability may be formed for several different dimensions of an existing categoiy. We focused on one key dimension: perceived quality. Quality judgments of parent brands should generalize more readily to brand extensions when perceived variability is low in entry categories.To investigate the role of perceivedvariability in consumer inference, an experiment was conducted in which brand name and new product concept information was manipulated. Subjects received either an umbrella brand name, a niche brand name, or no brand name, paired with concepts for six different packaged goods (i.e., the entry categories). On the basis of idiothetic ratings (Jaccard and Wood 1986), the entry categories were split into high and low perceived variability groups. Hence, a 3 (umbrella, niche, or no brand name [betwecn-subjects]) X 2 (high or low perceived variability in the entry category [within-subjects]) factorial design was employed. This design has several advantages over previous correlational research on brand extensions: (a) subjects were randomly assigned to brand name conditions, (b) reactions to all possible combinations cf brsmd name and concept infonnation were examined, and (c) the no brand name control condition enables one to measure inferences about a new product concept while controlling for prior knowledge about a brand.DISCUSSIONTogether,the quality inference,causal inference,an dconditional inference datasuggests that brand extension can tarnish global evaluations of a parent brand. Even when favorably-evaluated parent brand name are paired with favorably-evaluated brand ixtensions, a less favorable overale impression of the parent brand can result. Furthermore,tliis negative reaction seems more pronounced for umbrell a brand. Thus, an umbrell a brand does not automatically provide more leverage than a niche brand. When a parent brand name is stretched too far, additional extensions can have negative repercussions on judgments about the parent brand.The result also imply that the perceived variability of brands in an entry category is an important moderator of consumers initial inferences about I new offering.When perceived variability is high,jeneralization is difficult and consumer tend to form conservative, moderate judgements. In contrat, when the perceived variability of existing products in an entry category is low,there appears to be iome opportunity for brand leverage.Why is the brand extension strategy so difficult to manage? To address this comp lex issue,we should consider the multiple inferential implications of brand name infor mation.When the brand name is unknown,consumers are unable to determine if a give n new product extends an existing product line or if the new product is the firm's only offering. In contrast,when the brand name is known. Less extreme unique skills and m ore extreme copy cat attributions tend to be formed. If a new product is not perceived to be a natural sequel to prior offerings,it may be perceived to be an inferior brand(bec ause the manufacturer may lack the experience needed to develop a superior brand),or it may be perceived to be the result of a quickly implemented tactic designed to explo it a recently emerging opportunity (if it does not capitalize on unique strengths,why el se would it be launched?). The former case suggests that line extension may be effecti ve,and the latter case suggests that both line and product extensions are likely to be in effective..Future research should attempt to replicate the findings form this project using a more generalizable set of umbrella that and niche brands (we employed only two bran ds ). Although we attempted to select entry categories that were equally applicable to both parent brand,more rigorous controls for similarity or fit between parent and extended brands are needed. Future research should also examine consumer response to lin e and brand extensions using different parent brand names and different entry categori es. Finally,future research on brand equity should (a) include a no brand name control condition to establish the general appeal of a new product concept while controlling f or prior knowledge about the parent brand,and (b) employ pre-and post-launch measur e to assess the ramifications of extending for judgments of the original,parent brand.Source: Kardes, Frank R.; Allen, Chris T.. Advances in Consumer Research, 1991, V ol. 18 Issue 1, p392-398, 7p, 4 Charts二、翻译文章标题:知觉变异和有关品牌延伸推论译文:消费者对品牌延伸反应的最新研究,表明消费者已经对使用同品牌名称的新产品的判断产生了影响,这就就好比一场在属性,收益,用途等方面的竞争。