银行英语短对话
银行常用英语口语情景对话
银行常用英语口语情景对话从事银行业的工作，有时候需要我们去学习一些银行常用的英语口语，下面店铺为大家带来银行常用英语口语对话，欢迎大家学习!银行常用英语口语对话篇一A:Is there anything I can do for you?有什么我可以帮您的吗?B:Yes. I've received this Remittance Advice from the bank.是的。
我收到了你们银行的汇款通知。
A:Could I take a look at it, please? Let me just check these details ... right.请让我看一看，好吗?让我检查一下内容……没错。
B:Mr CK Chen contacted me this morning and asked me to come in for the remittance.今天早上CK Chen先生与我联系，让我来接收汇款。
A:I've got the details here. 10,000 RMB sent by Mr CK Chen from Guangzhou. Could I see some ID? You passport, for example?我已经在这儿查到了详情。
CK Chen先生从广州汇来10000元。
我能看一下身份证件吗?比如，您的护照?B:Here you go. Can I deposit some into my account and take some in cash? I need 1,000 RMB for my expenses, you see.给你。
我能存一些到我的账户并且取一些现金吗?你瞧，我需要1000元来应付我的日常开销。
A:That's no problem. Could you please sign here? Here's the 1,000 RMB in cash,your passport back, and the remaining balance has been deposited in your account.没问题。
关于银行业务的英语口语对话
关于银行业务的英语口语对话众所周知，银行是只要和金钱有相关的业务都是可以办理的，今天小编就大家银行英语，欢迎大家参考关于银行柜台服务的英语口语salesman： can i help you?john： yes， i would like to buy a walkman. can you tell me about the models you have?salesman： well， we have a lot of models here.did you want to listen to cd's or cassettes or the radio?john： mostly cassette tapes.salesman： alright. there are several models you may want to look at.this kregg portable cassette player is very good.john： kregg? i've never heard of that company.salesman： it's a german company.this unit has auto-reverse，recording capability，and an am/fm radio band.it also has a built-in microphone.john：i suppose i don't want that one then. i don’t like auto-reverse. it breaks too easily.salesman：really? have you had an auto-reverse break before?john： yes， twice now. i think it's too high-tech， and so it’s the first part that breaks.salesman： hmm. you know， the problem might be dust. did you clean the unit often?有关兑换点外币的英语口语AMay I help you?需要我帮忙吗?BYes, I would like to exchange some money.是啊,我想换点零钱.Awhat currency would you like to trade in?你想兑换什么钱?BI would like to exchange Chinese RMB for American dollars. Do you accept $100 bills?我想用人民币兑换美元.一百块面额的美元行吗?ANo problem, we can accept any denomination. How much would you like to exchange today?没问题.我们什么样的币值都能换.今天你想换多少?BWell, that depends on the rate. How much is the RMB trading at today?哦,那要看汇率是多少.今天人民币的成交价是多少?AIt's a shame you didn't come a little earlier, the exchange rate was reset yersterday afternoon. The American dollar is now worth 7.45RMB.If you would like to sell RMB, we can give you a rate of 7.35.Will that be all right?很遗憾,你来的有点晚了,昨天下午汇率又重新调整了.现在美元对人民币是7.45比1.如果你想出售人民币,我们可以给你7.35比1的比率.这样可以吗?BI guess, here, give me 5,000 RMB worth. I might as well exchange a little extra. Who knows what the exchange rate will be tommorow!我想...给我换5000人民币吧.我还是多换一点儿好了,谁知道明天的汇率又会变成什么.有关开个银行存款帐户AHello, I'd like to open an account.你好，我想开个帐户。
银行里的常用英文对话
银行里的常用英文对话在日常生活中，我们经常需要去银行办理一些业务，如存款、取款、办理贷款等。
在银行里，英语是一种常用的语言。
本文将为您提供一些在银行里常用的英文对话，帮助您更好地应对这些情景。
Dialog 1: Opening a Bank Account对话1：开立银行账户Customer: Good morning. I would like to open a bank account.顾客：早上好。
我想开立一份银行账户。
Bank Teller: Good morning. Sure, I can help you with that. Do you have any specific type of account in mind?银行职员：早上好。
当然，我可以帮您办理。
您有什么特定类型的账户想要开立吗？Customer: I would like to open a checking account.顾客：我想要开立一份支票账户。
Bank Teller: Okay, we have different options for checking accounts. Are you interested in a basic checking account or one with added benefits?银行职员：好的，我们有不同的支票账户选项。
您对基本支票账户还是有附加福利的账户感兴趣？Customer: I would like a basic checking account for now.顾客：我暂时想要一个基本支票账户。
Bank Teller: That's not a problem. Could you please fill out this application form? And do you have your identification documents with you?银行职员：没问题。
银行取钱英语对话
银行取钱英语对话对话成为了当今社会的主题，对话教学的产生更是在吸收国内外对话理论精髓的基础上，在教育领域内的创造性应用。
店铺整理了银行取钱英语对话，欢迎阅读!银行取钱英语对话一Mary：Would you cash these travelers checks, please?请你兑现一下这些旅行支票好吗?Clerk：How would you like them?你要什么票面的?Mary：Ten-dollar bills, please.请给我十元一张的。
Clerk：Is there anything else?还有别的事吗?Mary：Yes, I'd like to know how to send money to France.是的。
我想了解一下怎样往法国汇款。
银行取钱英语对话二Mary：Good morning, I'd like to change US dollars into RMB.早上好，我想把美元换成人民币。
Clerk：How much do you want to change?您想换多少?Mary：Well, what's the rate today?今天的汇率是多少?Clerk：It's 1 US dollar to 7.6 Yuan RMB.一美元兑七点六元人民币。
Mary：I want to change 1000 US dollars to RMB.我想换一千美元。
Clerk：Okay. Here is the 7,600 RMB. Please sign here.好的，这是您的七千六百元人民币，请在这儿签字。
Mary：OK. Thank you.好，谢谢。
银行取钱英语对话三Mary：Excuse me, could you give me some change?劳驾，你能换些零钱给我吗?Clerk：Let me see. Are dimes and quarters O.K.?让我瞧瞧。
商务英语：银行英语口语（3）
商务英语：银行英语口语（3）银行英语口语-取款、结余I'd like to know if I can draw on my account for payment of things I buy in Tianjin.我想知道一下我是否能提取存款来支付天津购物的费用。
I want to withdraw 200 dollars from my deposit account.我要从我的定期存款中支取200美圆。
I want to close my account with you.我想结束在你们这儿的帐户。
I'd like to draw 100 yuan against this letter of credit.我想从这份信用证上提款100元。
May I draw money against the letter of credit here?我可以在这儿用这份信用证取钱吗?Could you tell me my balance?能否把存款结余金额告诉我?Please let me know my balance.请告诉我结余金额。
I think you can draw on this account by cheque in payment of goods.我以为你可用支票提款支付购物费用。
Your balance at the bank is 300 yuan.你在本行的结余是300元。
Your deposit is exhausted.你的存款支净了。
Your letter of credit is used up.你的信用证用完了。
Please tell me how you wish to draw your money.请告诉我你希望怎样支款。
Fill our a withdrawal form, please.请填写取款单。
The letter of credit is exhausted.信用证上的款子已提清。
银行英语口语对话
银行英语口语对话May：Can you change American dollars into French Francs?能把美元兑换成法郎吗?Clerk：Yes. How much do you want?可以，您要换多少?May：Fifty dollars. What is the exchange rate today?只换50 美元。
今天的汇率多少?Clerk：One dollar to five Francs. Is that all right?1 美元对5 法郎。
可以吗?May：Yes, please. And you can cash my traveler’s check, can’t you?可以，请。
你们同时也兑现旅行支票吧?Clerk：Of course, we can.当然可以兑现。
May：I want to be here tomorrow. What is your business hour?我想明天到这儿来。
你们的营业时间怎样呢?Clerk：10 o’clock in the morning to 2 o’clock in the afternoon.上午10 点至下午2 点。
May：Thank you.谢谢。
Clerk：Not at all.不客气。
May：I’d like to have this cashed, please.我想兑换现款。
Clerk：Please put you name and address here. May I see your passport?请在这里写下您的名字和地址。
我可以看您的护照吗?May：Yes.好的。
Clerk：How would you like it?您需要怎么兑换?May：Ten hundreds and ten twenties, and the rest in small changes, please.十张100 元的和十张10 元，剩余的零钱。
银行英语情景对话
银行英语情景对话在初中英语对话教学中必须给学生创设一个真实的语言交际环境,为学生提供充分运用英语进行交流实践的机会,使学生能够加深理解、熟练掌握、灵活运用,达到学以致用的目的。
店铺整理了银行英语情景对话，欢迎阅读!银行英语情景对话一Mary：Hi, I want to open a savings account. Which kind of account has the highest interest rate?你好，我想存个定期。
可是定期哪个利率最高呢?Clerk：The interest rates are outlined on the board behind you. The interest rates for lump-sum deposit & withdrawal are the highest.您身后的显示牌就显示了利率，整存整取的利率最高。
Mary：Oh, I can see that. But I'm planning on withdrawing this money in the near future. Which kind of account is suitable for me?哦，我看到了。
不过我计划短期内就把钱取走，那我存哪个才比较合适呢?Clerk：You can take a three-month or half-year lump-sum deposit & withdrawal account.您可以存三个月或半年的整存整取。
Mary：OK, then I'll take a three-month lump-sum deposit & withdrawal account.嗯，那我就办个三个月定期吧。
银行英语情景对话二Good morning, sir. Can I help you?早上好，先生。
银行英语口语对话
银行英语口语对话下面是店铺整理的一些关于银行英语的情景对话，希望对大家的英语学习有帮助。
银行英语情景对话(1)：A:Hi,Mike,long time no see.I am glad to meet you here,How are you? B:Fine,thanks.What are you doing here?A:I want to open an account in the bank. What about you?B:I’d like to deposit some money in my account. Oh ,It’s my turn, waiting for a moment. A:Ok.C:What can I do for you, sir?B: I'd like to deposit 5,000 RMB yuan in my account. 我想在我的账户上存5,000元人民币。
C:Please give me your money with the passbook. 请把您的钱和存折递过来 B:All right. Here you are. 好，给您C:Oh,we find it is a counterfeit note. 噢，我们发现这是一张假钞。
B:Really?I don't remember where I got it from.Please return it to me. 是真的吗?我记不起是从哪儿得来的。
请退还给我吧。
C:Well,according to the regulation, a counterfeit note should be confiscated. 嗯，根据规定，假钞须没收。
B:Then I'll loss a note of 100 RMB yuan. 那我就要损失100元人民币。
C:It's the only way we could do, but we’ll issue a receipt to you that shows the note you presented to us has been proved counterfeit and has been confiscated by our bank.我们只能这样做，但我们将开一张收据给您，证明您交给我们的那张纸币是假币，被我行没收。
银行业务英语对话
C:hello miss,I want to open a time deposit of five thousand.(我想存5千的定期)B:how long do you want to keep it in ?C:one year.B:ok ,madam,please show me your ID cardC:ok here my ID card .B: please fill the deposit slip with your personal information. (请填写存款凭条与您的个人信息)C:no problem.by the way , if I need it for an urgent use,can I draw it ? B:don’t worry,you can draw your money at anytime, but you wound’t get the stated interest rate. (你可以把你的钱在任何时间，但你不会得到票面利率)C:what if I forget to cash my money when the maturity comes?B:we’ll just regard your account as a current account from then on .我们将从到期日开始将您的账户视作活期账户.C:I got it .thankyou evry muchB”my pleasure.Situation threeB:hello, This is band of chain what can I do for you?C:oh ,my greatwall card is lost when I am on business trip.what can I do now?B:don’t worry madam.you can request temporary loss report orally of it. (你可以请求的临时口头挂失)C:what’s the procedure? 要办理什么手续B:please tell me your account name,account number, and id number.C:JIAJIA,ID number is XXXXXX.but I forget my account number.B:ok the information is all right.I will handle the loss reporting for you .but ,please come to the card-issuing bank in seven days to renew the card. 请向发卡银行在七天更新卡C: I got it .by the way ,please check whether my money is still on my account or not ?B:don’t worry, its impossible for anyone else to use your card..C:I got it thank youB”my pleasure.C:hello,miss,I want to check whether a transfer of three thousand yuan from chenwei has arrived.B:may I have your name please?C:XXXB:just a moment please,I ‘ll check…..missX the transfer has arrived. C:great. I want to withdraw one thousand in hundreds and small bills.then transfer the rest to mrs Wang.B:ok .please wait for a while.Here is the money with your interest note .please check.C:it’s correct .B:and I’ll transfer the rest to mrs WangC:thankyouB:my pleasure.situation fiveB:good morning miss,can I help you?C:I would like to apply for a credit card. I want to know the requirement. B:would you mind telling me your income status? 你介意告诉我您的收入状况C:my monthly salary is about5.000.B:you just fill in this form and submit it to our bank with a copy of your salary statement,your id card and your bank statement for the three months. 您填写一下这张表格并提交给我们的银行有一份工资表，你的身份证和银行帐单的三个月。
银行回答客户问题常用英语口语
银行回答客户问题常用英语口语银行回答客户问题常用英语口语在银行工作肯定有些时候会碰到外国的客户，下面，店铺为大家提供一些银行回答客户问题常用英语口语，希望对大家有所帮助!对话(1)Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用?Clerk: Certainly, sir. How much do you draw?职员：当然可以，先生。
您要取多少钱?Customer: RMB 8,000 please. Would you please tell me my balance?顾客：请给我人民币8，000元。
请把我帐号上的节余金额告诉我好吗?Clerk: Yes, sir. Your balance is RMB 34,000.职员：好的，先生。
你的帐户余额是人民币34000元。
Customer: I am sorry, but may I ask one more question?顾客：对不起，我能不能再问一个问题?Clerk: Of course, please do. What is it?职员：当然可以了。
请问是什么问题?Customer: What is the interest rate for the saving account?顾客：储蓄存款的利率是多少?Clerk: The detailed information is on the board. Please go and see it.职员：详细的.情况在那块利率牌上。
请去那里看看吧。
Customer: Many thanks.顾客：非常感谢。
Dialogue Tow对话(2)Customer: Excuse me, but could you help me?顾客：对不起，能帮我一个忙吗?Clerk: With pleasure. What can I do for you?职员：很高兴为您效劳。
实用银行英语对话3篇
实用银行英语对话3篇小编为大家整理了实用银行英语对话3篇，希望对你有帮助哦!一、取款May：I’d like to withdraw some money from my account.我想从户头里提出一些钱。
Clerk：Can I see your passbook and the withdrawal slip, please?可不可以让我看您的存折及提款单呢?May：Sure.当然可以。
Clerk：Let me just make sure. You want to withdraw one thousand dollars?让我确定一下。
您要提1000 美元?May：That’s right.是的。
二、办理业务Clerk：What can I help you with?您要办理什么业务?Denny：I'd like to deposit some money.我要存钱。
Clerk：How much would you like to deposit?您要存多少?Denny：Twenty thousand.两万。
Clerk：Give me your money and passbook.把您的钱和存折给我。
Denny：Here you are.好的。
Clerk：Hold on. Please sign on the deposit receipt.稍等. 请在这张存款凭条上签一下字。
Denny：OK.好的。
Clerk：Please take good care of your passbook.请收好您的存折。
三、查询余额Mary：Hello, I'd like to deposit ten thousand RMB.你好，我要存一万元。
Clerk：Please give me your money and bank card.请把您的钱和卡给我。
Mary：Can you check the balance in my account?再麻烦你帮我查一下卡里现在总共有多少钱?Clerk：Sure, hold on…Please sign on the sheet.好的，请稍等。
关于银行服务英语对话
关于银行服务英语对话口语教学一直是大学英语基础教学中的一个薄弱环节,班级规模大,学生水平参差不齐,口语教学很难像英语专业一样进行持续性的小班教学。
店铺整理了关于银行服务英语对话，欢迎阅读!关于银行服务英语对话篇一a:hello!xiao li.this is my filled out application form of loss reporting.here you are.b:we will examine your application form and get authorization from the card-issuing office.please wait for a while.a:it doesn't matter.by the way,how much money can i get from you?b:you will get up to 5,000 rmb yuan.a:that's enough.b:ah.john smith, we're authorized to pay you 5,000 rmb yuan. please fill in the withdrawal slip and sign your name on the bottom line.a:is that all right?b:okay.show me your passport.a:here you are.b:all right.here's the money.please check them.a:it's correct.thank you.b:with pleasure.anytime and anywhere,chinabank is beside you!a:您好!小李。
这是填好的“挂失申请表”，给您。
b:我们要核对您填的表，请求发卡机构授权。
关于银行日常英语对话
关于银行日常英语对话在我国现阶段的英语教学中,往往只注重学生的英语考试成绩,却忽略了学生的英语口语表达能力的培养,因此,绝大多数学生的口语水平很差,无法顺利与人交流。
精心收集了关于银行日常英语对话，供大家欣赏学习!关于银行日常英语对话篇1a：hello.is this the business department of icbc?b：yes.this is xiao wang speaking.a：can i inquire about my account balance by telephone?b：of course.you can do it through our telephone banking service.a：telephone banking service.what is that?b：it is a call center which provides you with banking services.a：how does it work?b：you can dial the number,95588,then follow the instructions.a：i understand.thank you.b：you're welcome back any time.a：喂。
您是工行营业部吗?b：是的。
我是小王。
a：我能通过电话查询我的账户余额吗?b：当然可以。
您可以通过电话银行查询。
a：电话银行。
怎么回事?b：电话银行是电话中心，它通过电话为您提供银行服务。
a：如何操作呢?b：您拨95588号码，然后按指令办即可。
a：我懂了。
谢谢。
b：欢迎您随时光顾。
关于银行日常英语对话篇2a：excuse me.is this the peony credit card department of icbc?b：yes.what banking services do you need?a：i'd like to apply for a peony credit card.is thatb：certainly.do you want a personal card or a company card?a：a personal card.b：first,you need to fill out the application form and provide a photocopy of your id card and then a photocopy of a guarantor,who also has to sign the application form.a：is any deposit necessary?b：yes.1,000 rmb yuan is required for any personal card.one more thing,you should pay handling charges for thisservice.a：i know.how long does it take?b：you'll get your card in a week after we have received the required documents from you.a：请问这儿是工行牡丹卡业务部吗?b：是。
英语六级听力常考场景句式及对话
英语六级听力常考场景句式及对话一、六级听力常考场景句式：银行How do we open a savings account?(储蓄帐户怎么开?)Id like to open a current account.(我想开一个活期存款户头。
)How much money do you want to deposit?(你将存多少钱?)Here is your bankbook!(你的存折!)Could you tell me my balance?(我还有多少余额?)I want to close my account. (我要求取消帐户。
)This is a foreign exchange office.(这是外币兑换处。
)Whats the rate of exchange between US dollar and RMB?(美圆和人民币的兑换率为多少?)The interest rate is 4 percent.(利息为百分之四。
)What kind of currency do you want?(你需要什么币种?)Ten yuan is the minimum original deposit.(存储最低限度为10圆。
) A: Welcome to our bank, Sir. Can I help you?B: Id like to open a current account.A: How much money do you want to deposit?B: Whats the minimum original deposit?A: Fifty RMB, Sir.B: Ok, how about the interest?A: 6 percent for current deposit.B: Umm, I see, and I need to think about it...二、六级听力常考场景句式：医院I have a bad cough and my chest aches.(我咳嗽得厉害并且胸口疼。
关于银行业务英语对话
关于银行业务英语对话A: How may I help you?B: I’m having a problem.A: What is it?B: I apparently owe some fees, but I never got the bank statement. A: I do apologize for that.B: My fees went up, but I didn’t even know I had fees to pay.A: I see your problem.B: What are you going to do about it?A: I will cancel the fees you owe.B: I don’t have to pay any fees?A: You’ll only have to pay the initial fee.B: That’s fine. I appreciate your help.A: What can I do for you today?B: I have an issue.A: What is your problem?B: There were charges on my debit card that I never made.A: Do you have a statement for your debit card?B: I do.A: Which charges are you talking about?B: It’s the last four charges.A: We’re going to have to do an investigation.B: Is that going to take long?A: I’m not sure, but in the meantime we will freeze these charges.B: That’s wonderful. Thank you.A: How may I help you today?B: I need to open a second account.A: What kind of account would you like to open?B: I need another savings account.A: Do you have another account with us?B: I sure do.A: Would you like to transfer money from that account into your new one?B: That’s fine.A: How much would you like to transfer?B: Transfer $100.A: Give me a moment while I complete your transaction.B: That’s fine. Thank you.A: Your total comes to $36.78.B: Put it on my VISA.A: There’s a problem with your card.B: What’s wrong with it?A: I believe it was declined.B: You’re kidding me!A: Do you have another card I could try?B: I only have one card.A: Do you have cash, perhaps?B: I don’t have any cash on me.A: You’re not going to be able to take these items today.B: I’ll be back tomorrow.A: I need to use the ATM.B: What’s stopping you?A: I’m not sure how.B: I don’t understand.A: I’ve never used one before.B: I can help you figure it out.A: What do I have to do?B: Slide your card into the machine.A: Then what?B: You need to type your PIN in.A: What do I have to do next?B: Click on whichever option you want, and you’re done.感谢您的阅读，祝您生活愉快。
最新整理有关银行的短对话和单词
有关银行的短对话和单词小编今天给大家分享一下有关于银行的英语词汇，大家要好好看一看，背一背，这样才能更快的提升英语成绩哦，有需要的可以收藏起来，大家快点来学习一下吧，一兑换货币A:I d l i k e t o e x c h a n g e s o m e G e r m a n c u r r e n c y p l e a s e.(我想兑换一些德国马克。
)B:C e r t a i n l y.H o w m u c h w i l l y o u b e e x c h a n g i n g t o d a y?(当然，你今天想换多少呢?)I d是 I w o u l d的缩写e x c h a n g e[k s t e n d]v.交换;兑换c u r r e n c y[k r()n s]n.货币二查余额A:W h a t c a n I d o f o r y o u?(有什么可以帮到你的?)B:C o u l d y o u t e l l m e m y a c c o u n t b a l a n c e?M y a c c o u n t n u m b e r i s12345.(你能告诉我我的账户余额吗?我的账号是12345。
)a c c o u n t[k a n t]n.账户b a l a nc e[b l()n s]n.余额/平衡三取钱A: H o w m u c h m o n e y d o y o u w a n t t o w i t h d r a w f r o m y o u r b a n k a c c o u n t?(你想从你的账户里面取多少钱呢?)B: I w a n t t o w i t h d r a w o n e t h o u s a n d d o l l a r s f r o m m y b a n k a c c o u n t.(我想要从我的银行账户里取1000美元。
最新大学英语口语对话素材模板(4篇)
最新大学英语口语对话素材模板(4篇)大学英语口语对话素材篇一史蒂文等候业务办理有几分钟了，如今轮到他办理了。
bank clerk: hello, what can i do for you?银行职员：你好，你要办理什么业务?steven: um...hello, i would like to open an account.史蒂文：你好。
我想开一个账户。
bank clerk: ok! what kind of account do you want to open?银行职员：好的，你想开哪种账户?steven: i want to open a current account.史蒂文：我想开一个活期账户。
bank clerk: i will open it for you right now.银行职员：我马上为您办理。
steven: whats the minimum deposit for opening a current account?史蒂文：开一个活期存款账户的最低存款额是多少?bank clerk: its 10 yuan. how much money do youwant to deposit?银行职员：10元就可以了。
您要存多少钱?steven: well, heres 3,000 yuan.史蒂文：我要存3000元。
bank clerk: please write down your name, address and the amount of your deposit here. andplease choosea passcode of six numbers and confirm it.银行职员：请在这里写下你的名字、地址，还有你的存款金额。
设置一个六位数的密码并确认。
steven: ok, here you are.史蒂文：好的，给你。
bank clerk: thank you. please confirm your information and sign your name in the blank.银行职员：谢谢，请确认你的信息并在空白处签字。
关于在银行的英语对话
关于在银行的英语对话a：may i help you?b：yes,please.what kind of accounts can i open here?a：usually we offer current accounts and fixed accounts for individuals.b：i prefer a current account.a：will you have your id card with you?b：yes.here it is.a：i will open the account for you right now.b：thank you very much.a：您需要什么服务吗?b：是的.请问我可以在这里开什么样的账户?a：我们通常对个人提供活期存款账户和定期存款账户。
b：我想开一个活期存款账户。
a：您带身份证了吗?b：带了。
给您。
a：我现在就为您办理。
b：非常感谢。
a：excus e me. i‘d like to apply for a peony moneylink card.b：do you have a current account for interbank deposit and withdrawal passbook?a：no,i haven‘t.b：well,you have to open a current account.first,you must fill in the application form.a：all right.b：do you have your id card with you?a：yes,i do.b：would you mind passing that to me?a：here you are.b：thank you.a：我想申请牡丹灵通卡。
b：您有活期通存通兑存折账户吗?a：没有。
b：嗯，您得开一个活期账户。
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1．问答DIALOGUEClerk: Hello, what can I do for you?（Yes?）职员：您好，请问您要办理什么业务？Customer: Please tell me my balance.顾客：请帮我查询一下帐户余额。
职员：您讲慢些好吗？Clerk: please speak slowly.Clerk: Please write it down on the paper.职员：您用纸写下来好吗？Clerk: Yes, sir（miss）,wait a moment please.职员：好的，先生（小姐），请稍等。
Clerk: Your balance at the bank is RMB 5,000.职员：您在本行的帐户余额是人民币5000元。
Customer: My magcard does not work, please take a look.顾客：我的银行磁卡出现故障了，能帮我看一下吗？Clerk: No problem, the magcard is locked, show me your passport, I will help you out.职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。
Clerk: The magcard need more magnetism, it is ok now.职员：您的银行磁卡需要加磁，现在加好了。
Customer: I want to close my account with you.顾客：我想结束在你们这儿的帐户。
Clerk: Please go to the number 6 counter.职员：请到6号柜台办理.Clerk: Please go to the open counter.职员：请到大厅开放式柜台办理。
Clerk: Please take a seat over there for a moment; our client manager will help you.职员：请先在大厅休息一下，马上会有客户经理来帮助您。
Customer: I would like to, thanks.顾客：好的,谢谢。
2．存款DEPOSITClerk: How much cash do you plan to deposit in your account?职员：您有多少钱要存入呢？Customer: I want to deposit 300 yuan in my account.顾客：我想在我的户头上存300元。
Customer: Please tell me the procedure for opening a savings account.顾客：请告诉我开个储蓄帐户需要什么手续。
Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.职员：请填张存款单，写明数额、姓名，地址和工作单位。
Clerk: Please fill in your name, the number of the certificate and your telephone.职员：请写上您的姓名、证件号码和联系方式。
Clerk: Words and figures differ.职员：您填写的文字与数字不符。
Clerk: Signatures differ.职员：您的签名有误。
Clerk: keep your receipt please.职员：请收好单据.Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like职员：这是您的存折，以后存取款时请带来。
Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.职员：请保管好存折（银行卡），若遗失请告诉我们。
Customer: Thank you very much..顾客：非常感谢。
Clerk: Not at all.职员：不客气。
3．取款DRAWClerk: yes?职员：您好.Customer: excuse me, Can you help me?顾客：对不起，能帮我个忙吗？Clerk: it is my pleasure. Please tell me what I can do for you.职员：很高兴为您效劳，请告诉我能为您做什么。
Customer: I want to withdraw 8000RMB from my deposit account.顾客：我要从我的帐户支取8000元人民币。
Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.职员：对不起，您户头中没有足够的余额，只有6000元。
Customer: I want to withdraw5000 RMB.顾客：取5000 RMB好了。
Customer: I want to draw 10，000-dollar and 30，000 RMB.顾客：我从卡上取1万美金和3万元人民币。
Clerk: Please show me your passport。
职员：请出示护照。
Clerk: password please.职员：请输入密码。
Clerk: please sign your name.职员：请签名。
Clerk: please check carefully.职员：请清点一下现金.Customer: Thank you very much.顾客：非常感谢。
Clerk: Not at all.职员：不用谢。
4．兑换EXCHANGECustomer: Can you change me some money, please?顾客：能否请你给我兑换一些钱？Clerk: What kind of currency do you want to change?职员：要换哪种货币？Customer: Please change some RMB from my U.S. dollars’ account.顾客：请帮我把帐户里的美圆兑换一些人民币。
Clerk: Please tell me how much you want to change.职员：请告诉我你要换多少。
Customer: Please change 3000 RMB.顾客：我想兑换出3000人民币。
Clerk: Take Cash or deposit in your card (passbook)?职员：请问您兑换后要取走人民币现金还是存入卡（折）里？Customer: I'd like to take cash (deposit in the card<passbook>).顾客：我想取现金。
（我存到卡<折子>里）Customer: What's the exchange rate today?顾客：今天的兑换率是多少？Clerk: If you'll wait a moment, the rates of exchange is about 1:8.职员：请等一会儿，美圆和人民币的兑换率是1：8左右。
Customer: I'd like to break this 100 RMB. Could you give me some small notes?顾客：请把这张100人民币换开，给我一些小票好吗？Clerk: How would you like it?职员：你要什么面额的？Customer: Three 20s, some 10s and 5s , please.顾客：请给我3张20元和几张10元和5元的。
Customer: Thanks a lot.顾客：非常感谢。
Clerk: My pleasure.职员：不用谢。
5．收费CHARGECustomer: Excuse me, I forget the password of my card.顾客：对不起，我忘记卡的密码了Clerk: Report loss of the magcard please.职员：请办理挂失手续费。
Clerk: Do you remember the number of the magcard?职员：您的卡号是多少？Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.职员：请支付15元，包含换卡工本费5元，挂失手续费10元。
Customer: Do you charge for remit?顾客：汇款你们收手续费吗？Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.职员：是的，我们收手续费，我们按照1%金额收取，最低1元，最高50元）。
Customer: I come for paying my telephone cost.顾客：我来交电话费。
Clerk: Show me the number of the telephone.职员：您的电话号码是多少？Customer: I come for paying my gas cost.顾客：我要交煤气费。
Customer: I come for paying my electricity cost.顾客：我要交电费。
Clerk: Please show me your card。
职员：请出示卡片。
6.支票结算T: Hello! May I help you?您好，您有事需要帮忙吗？C: Yes, I hope so. I need some more cash for my visit in China. May I cash a traveler's check here? 噢，是这样的。
我需要些现金，在中国观光时使用。
我能在这儿兑现旅行支票吗？T: Of course. We'd be happy cash it for you.当然，我很乐意为您兑现。
C: I was going to cash it at the hotel, but one of my friends said that banks always give better exchange rates.我原本打算在家旅馆兑现，但我朋友说银行的兑现率通常有点高。