酒店常用英语Hotel English Words

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常用酒店英语词汇大全如下

常用酒店英语词汇大全如下：Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south 公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation 服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。

UNIT-1酒店英语口语

Hotel English 酒店英语视听说
Video I
At the Gate
When a guest arrives at the hotel, the bellman greets her.
Hotel English 酒店英语视听说
Video I
1
At the Gate
Decide true (T) or false (F).
Video II
1
In the Lobby
Fill in the blanks with the missing words.
Clerk: How are you today, Mr. Johns?
Fine, thanks. Guest: _____________________.
Clerk: This is our manager, Mrs. Li.
1. The bellman greets the guest in the evening.
2. The bellman is very polite to the guest.
( F )
( T )
3. The guest has four pieces of luggage with her. ( F )
After you, please. Bellman: _________________________.
Guest: Thank you. Please enjoy your stay. Bellman: ______________________________________ .
Hotel English 酒店英语视听说
Hotel English 酒店英语视听说

酒店常用英语词汇

Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣a 10 percent discount/off suites: 套房How would you like to pay ? credit card or cash ?(您想怎么付款？)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leave Supermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .v Reception ist n. 接待员artist, science Bellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口exitAttendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱 Can n.听头、罐头a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工doorman bellman Trolley n.手推车cartTowel n.毛巾Shower n.淋浴take a shower洗澡When do you take a shower?---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得earn moneyMedical a. 医学的、医疗的medicalserviceExtinguisher n. 灭火器 Alarm n. 警报、闹钟 Exit n. 安全门Basement n. 地下室 Shampoo n. 洗发水 Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。

星级酒店前台接待日常英语口语HotelEnglish酒店管理

Hotel EnglishMarch2012Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please? 欢迎光临山西国贸大饭店。

我是...，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If you have any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。

5.Have you make a reservation ?\Have you booked the room?\Are you the vip? 请问有预订吗？\请问你是会员吗？6.What kind of room would you like ?请问您需要什么类型的房间。

7.Sorry ,I don’t quite understand .对不起，我不是很明白。

8.I’m afraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。

9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。

10.Excuse me ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间，这边请。

酒店基本服务用语中英文

酒店基本服务用语一、欢迎和问候语：1)Goodmorning(afternoon,evening),sir(madam).早上(下午、晚上)好，先生(夫人)。

2)Howdoyoudo?您好！(初次见面)Howdoyoudo?您好！Gladtomeetyou.很高兴见到您。

3)Howareyou?您好吗？Fine,thanks.Andyou?好的，谢谢。

您呢？4)Welcometoourhotel(restaurant,shop).欢迎您到我们宾馆(餐厅、商店)来。

5)Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。

6)Ihopeyouwillenjoyyourstaywithus.希望您在我们宾馆过得愉快。

(客人刚入店时)Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得愉快。

(客人在饭店逗留期间)Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得愉快。

(客人离店时)7)Haveagoodtime!祝您过得愉快！二、电话用语8)I’mShangshuiHote l,FrontDesk..CanIhelpyou?山水大酒店，前厅。

需要帮助吗？9)Sorry,I’vedialedthewrongnumber.对不起，我拨错号了。

10)MayIspeaktoyourGeneralManager?能和你们总经理说话吗？Speaking.我就是。

11)Sorry.Heisnotinatthemoment.对不起，他现在不在。

Wouldyouliketoleaveamessage?您要留口信吗？12)Pardon?对不起，请再说一遍好吗？Ibegyourpardon?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happybirthday!生日快乐！15)HappyNewYear!新年快乐！16)MerryChristmas!圣诞快乐！17)Haveaniceholiday!节日快乐！18)Wishyoueverysuccess!祝您成功！四、答谢和答应语19)Thankyou(verymuch).谢谢您(非常感谢)。

星级酒店常用英语大全

星级酒店常用英语大全星级酒店常用英语大全：1. 门童：Good evening, Sir. Welcome to the Wangfujing Hotel. 晚上好，先生。

欢迎来到王府井饭店。

2. 客人：Good evening. I have a reservation for tonight's conference dinner. 晚上好。

我已经预定了今晚的会议晚宴。

3. 门童：I'm sorry, but could you please spell your name for me? 请您拼一下您的名字吗？4. 客人：Sure, it's Wang Fei. W-A-N-G, Fei is the common last name in China. 当然，我叫王飞。

W-A-N-G，Fei 是中国人的常见姓。

5. 门童：Thank you, Mr. Wang. We have your reservation. You are in room 501 on the fifth floor. The elevators are to your right. 谢谢您，王先生。

我们已为您保留了房间。

您住在五楼的501房间。

电梯在您的右边。

6. 客人：Thank you. Could you tell me how to get to the conference room from here? 谢谢。

您能告诉我从这儿怎么去会议室吗？7. 门童：Certainly, Mr. Wang. It's on the second floor. You can take the elevator or the stairs. It's just a short walk from here. 当然可以，王先生。

会议室在二楼。

您可以从这里乘电梯或走楼梯。

离这儿很近。

(完整版)酒店常用英语汇总

(完整版)酒店常用英语汇总酒店常用英语汇总Introduction:English is widely used in the hospitality industry, especially in hotels. In order to provide excellent service to international guests, hotel staff need to be proficient in common English phrases and expressions. This article aims to provide a comprehensive compilation of commonly used English phrases in hotels, enabling hotel employees to effectively communicate with guests and provide a comfortable and pleasant stay.Arrival and Check-In:1. Greeting the guest:- "Good morning/afternoon/evening, welcome to [hotel name]. How may I assist you?"- "Hello, how can I help you today?"- "Welcome to [hotel name]. Do you have a reservation?"2. Asking for identification:- "May I have your passport/ID, please?"- "Could you please provide me with a valid form of identification?"3. Confirming the reservation:- "May I have your reservation details, such as your name and check-in date?"- "Could you please confirm your reservation, including your name and check-in date?"4. Providing information about the stay:- "Here is your room key. You are staying in room number [room number]."- "Breakfast is served from [time] to [time] in the restaurant on the ground floor."- "Our gym and swimming pool are located on the second floor and are open from [time] to [time]."Room Service:1. Taking room service orders:- "Good morning/afternoon/evening, this is [hotel name] room service. How may I assist you?"- "What can I get for you today?"2. Informing about food options:- "We have a variety of menu options available. Would you like to hear our recommendations?"- "Our specialties include [dish/food item] and [dish/food item]."3. Confirming the order:- "To confirm, you would like to order [dish/food item], [dish/food item], and [dish/food item], correct?"4. Asking for additional requests:- "Is there anything else you would like to add to your order?"- "Do you have any dietary preferences or allergies that we should be aware of?"Concierge Services:1. Assisting with transportation:- "Would you like us to arrange a taxi for you?"- "We can provide shuttle service to the airport. What time is your flight?"2. Recommending local attractions:- "If you're interested in sightseeing, we recommend visiting [attraction name]. It is known for its [describe attraction]."- "For shopping, we suggest you explore [shopping area]. It offers a variety of stores and boutiques."3. Offering assistance with reservations:- "Do you need any assistance in making dinner reservations?"- "We can help you with booking tickets for shows or events. Is there anything specific you're interested in?"Conclusion:In conclusion, mastering common English phrases is essential for hotel staff to deliver exceptional service to international guests. This compilationof commonly used English phrases in hotels serves as a valuable resource for hotel employees to effectively communicate with guests and ensure a pleasant and comfortable stay. By utilizing these phrases, hotels can create a welcoming environment and cater to the needs of their diverse clientele.。

酒店常用英语汇总

酒店常用英语汇总一、预订酒店（Booking a Hotel）1.1 询问房间情况（Inquiring about Room Avlability）•Do you have any rooms avlable?•Is there a vacancy at your hotel?•What types of rooms do you have?•How much is a single/double room?1.2 询问价格和付款方式（Inquiring about Prices and Payment Methods）•How much does it cost per night?•Does the price include breakfast?•Are there any additional charges?•Do you accept credit cards?•Can I pay in cash?1.3 进行预订（Making a Reservation）•I would like to make a reservation.•I’d like to book a room for two nights.•Can I reserve a room for next week?•Is it possible to secure the reservation with a credit card?•Could you please send me a confirmation eml?二、办理入住手续（Checking In）2.1 预订确认（Confirming the Reservation）•I have a reservation under the name of [Your Name].•Could you please check if everything is in order?•I made a reservation for a single room.2.2 提供个人信息（Providing Personal Information）•Here is my passport/ID card.•I need to fill out a registration form.•Can I have a non-smoking room, please?•I prefer a room with a view.2.3 询问酒店设施（Inquiring about Hotel Facilities）•What time is breakfast served?•Is there a gym/pool in the hotel?•Can I use the Wi-Fi in my room?•Do you provide rport shuttle service?三、房间服务（Room Service）3.1 请求房间清洁服务（Requesting Room Cleaning Service）•Could you please clean my room?•Is it possible to have my room cleaned now?•I’d like fresh towels, please.3.2 请求额外的床上用品（Requesting Extra Bedding）•Can I have an extra pillow/blanket?•I need an extra set of towels.•May I have another duvet, please?3.3 呼叫前台（Calling the Reception）•Could you please connect me to the front desk?•I have a problem with the r conditioning in my room.•The TV in my room is not working.四、结账和退房（Checking Out）4.1 结账（Settling the Bill）•I would like to check out.•How much do I owe?•Can I pay in a different currency?•Could you please provide an itemized bill?4.2 验证房间状况（Verifying the Room Condition）•Could you please check the room to make sure everything is in order?•I didn’t consume anything from t he mini-bar.•There are no damages in the room.4.3 存放行李（Storing Luggage）•Can I leave my luggage here after checking out?•Is there a luggage storage service?•How long can you keep my luggage?以上为酒店常用英语汇总，涵盖了预订酒店、办理入住手续、房间服务以及结账和退房等方面的表达。

酒店常用英语汇总

9、Wｅｈave ｓtanｄard rooｍs, siｎgｌｅ rooｍs,Gａｒdensuite anｄｐｒesiｄeｎtial ｓuite.
我们有标间、单人间、花园套房及总统套房。
１0、Ｈow lonｇｄo yoｕ plaｎｔo stay？
请问您预计住几天?
1１、Ｍay I see ｙouｒ passport ？
这是您的卡和收据。
23、Have a nicｅ trip .
祝旅途愉快！
24、May I ｋnoｗ whａｔ is ｗｒong ?
请问有什么问题吗？
25、I beg ｙour parｄｏｎ .
请再说一次。
26、I will speak to our managｅr ａbout iｔ．
我会向我们经理报告这件事情。
请等一下,我帮你您结算账单
20、Ｍay I takｅ a print ｏf the cａrd ,plｅase?
请让我划印一下您的信用卡，好吗？
2１、Ｃouｌd yoｕ pleaｓｅｓigｎｈere ,ｐlｅase ?
请您在这里签名,好吗?
22、Here iｓ your card and yｏur recｅｉpt .
请问您预订了房间了吗？
6、Ｉ’lｌ check ouｒｒoｏｍ aｖailaｂility
我来查一下是否有空房间。
7、Juｓt ａｍｏment ,Ｐleasｅ
请稍等
8、I'm sorry. We haｖｅ no reｃoｒd oｆ a ｂｏoking in yoｕr ｎame.
对不起,我们没有以您的名义预订的房间记录。
酒店常用英语汇总
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酒店英语交流用语之Hotel英语词汇大全汇编

酒店英语交流用语之Hotel英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单酒店英语之交流用语----预订酒店英语（开房必备）Dialogue Aa:Good morning.Hilton Hotel. May I help you?b:Good morning.Have you got any vacancies for the nights of 12th and 13th.I'd like to make a reservation for the two nightsa:All right .Single or double-room?b:Double-room please.a:Yes.we have a double -room available.b:Is that with or without bath?a:It's a room with shower and toilet ,sir.b:That sounds fine. Is there an air conditioner?a:Yes,but of course.b:How much will it be for one night?a:Let me see.A double-room $800 per night.b:Does that include breakfast?a:Yes.that includes a continental breakfast and a morning newspaper.b:Do you accept VISA?a:Yes, we do, what time will yo be arriving?b:I should be there aroud 5:30 p.m on the 12th.a:Ok, sir ,Could I take your name and contact numb er, please?b:Yes,It's John Smith.It's New York 456-122a:Could you spell that, please?b:J-o-h-s-m-i-t-h.a:John Smith. double-room with bath and air conditioner for the nights of 12th and 13th.b:That's right.Thank you.a:Thank you sir. Good-bye.酒店英语交流用语之餐厅点餐英语用语点菜就餐的次序：找桌子看菜单点菜付钱离开Have you got a table for two, please?请问您有两个人的桌子吗？Have you booked a table?您预定餐桌了吗？Have you made a reservation?您预定了吗？smoking or non-smoking?吸烟区还是非吸烟区？Would you like something to drink?您想喝什么？Would you like to see the menu?您需要看菜单吗？Language Notes 三言两语点菜就餐的典型次序是：找一张桌子坐下－看菜单－点菜－付钱－离开。

酒店日常英语用语大全

酒店日常英语用语大全Common Hotel English VocabularyStaying at a hotel can sometimes be a daunting experience especially for those who are not fluent in English. However with a little preparation and knowledge of basic hotel-related vocabulary, the hotel stay can be a much more enjoyable and smooth experience. In this essay, we will explore some of the most common English words and phrases used in the hotel industry.Let's start with checking in to the hotel. When you arrive at the hotel, you will need to approach the front desk or reception area. The staff member at the front desk is typically called a receptionist or front desk agent. You will need to provide your name and reservation details to the receptionist. They may ask you "Do you have a reservation?" to which you can respond "Yes, I have a reservation under the name [your name]." The receptionist will then look up your reservation and ask you to confirm your contact information like your address and phone number.After confirming your details, the receptionist will provide you with your room key or room card. They may say "Here is your room key, you are in room 324 on the third floor." You'll want to double check the room number and floor to ensure it matches what you were expecting. The receptionist may also provide you with a map of the hotel or directions to your room. Feel free to ask them "Excuse me, could you please show me where my room is on this map?"Once you make your way to your room, you'll want to check that everything is in order. Take a look around and ensure the room is clean and that all the amenities are present. If you notice any issues, you can contact the front desk and let them know. You might say "Excuse me, I've noticed the bathroom door is stuck. Could someone come take a look at it?"During your stay, you may need to interact with other hotel staff such as bellhops or porters. Bellhops are staff members who assist guests with their luggage. If you need help with your bags, you can ask "Excuse me, can you please help me with my luggage?" The bellhop will then take your bags to your room. You'll want to tip the bellhop a small amount, usually $1-$2 per bag, as compensation for their service.Another staff member you may encounter is a concierge. A concierge is a hotel employee who can provide information andrecommendations about the local area. If you need suggestions on the best restaurants, museums, or local attractions, you can ask the concierge "Excuse me, do you have any recommendations for good restaurants in the area?" The concierge will be happy to provide you with personalized suggestions.When it comes time to check out of the hotel, you'll need to return to the front desk. The receptionist may ask you "Was everything satisfactory with your stay?" You can respond "Yes, everything was wonderful, thank you." They will then provide you with your final bill. If you need to settle your bill, you can say "I'd like to check out and pay my bill." The receptionist will process your payment, usually by credit card. Once the payment is complete, they will give you a receipt and you'll be on your way.In addition to these common interactions, there are many other hotel-related vocabulary words that can be useful to know. For example, you may need to request housekeeping services during your stay. You can call the front desk and say "Excuse me, I was wondering if I could get some fresh towels for my room?" Other useful words include amenities (the facilities and services provided by the hotel), concierge (the staff member who can provide local recommendations), and turndown service (when housekeeping prepares your room for the evening).Knowing these common hotel English terms and phrases can make your hotel stay much more stress-free and enjoyable. It allows you to effectively communicate your needs and requests to hotel staff. So before your next hotel stay, take some time to review this vocabulary and practice using the phrases. With a little preparation, you'll be navigating the hotel like a pro in no time.。

酒店日常英语口语

酒店日常英语口语1 Welcome to our hotel! 欢迎光临(我们酒店).2 Welcome, sir/madam! 欢迎光临.3 Good morning/afternoon/evening. 早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?)6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗?7 One moment, please./just a moment/wait a moment! 请您稍候。

8 Thanks! 谢谢您!9 My pleasure! 不用客气!10 Sorry to keep you waiting. 对不起让您久等了.11 Do you speak Chinese/English? 请问您讲中文/英文吗?12 Do you have a reservation? 请问您有预订吗?13Show me your passport or identification, please. 请出示一下您的护照或证件。

14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？15.Do you want to separate check? 你们是分开埋单吗？16 please show me your credit card. 请出示您的信用卡.17 Please sign here. 请在这儿签字。

18 Here is your charge please. 这是找您的零钱。

酒店基础英语

Guest Room
电梯间
Lift/Elevator
客人经常会找 Guest always to ask…
总经理总监经理大堂副理宾客关系主任主管领班 General Manager (GM) Director of … Manager Duty Manager pervisor Captain
酒店各部门名称 Department Name
Engineering Dept.
Front Office Housekeeping Security Department Property Department
工程部
前厅部客房部保安部物业部
Sports and Recreation 康体部
客人常去 Guest often to go …
酒店通用英语 Hotel English
酒店各部门名称 Department Name
Executive Office
Finance Department
行政办公室
财务部
Human Resources Dept. 人力资源部
Sales & Marketing Dept. 市场销售部
Food & Beverage Dept. 餐饮部
酒店黄金句子 Hotel Golden Sentences
Good Morning/Afternoon/Evening, sir/madam. 早上/下午/晚上好，先生/女士 Welcome to our hotel. 欢迎光临我们酒店 Thank you./Excuse me. 谢谢您/打扰一下 Wait a moment please, I’ll call our manager. 请稍等，我去叫我们经理