酒店英语中餐点菜服务
餐饮服务与管理专业英语
餐饮服务与管理专业英语酒店餐饮服务用语(一) 基本常用语问候语1、早上好,先生. Good morning, Sir.2、您好! Hello.How do you do?3、很高兴见到您 Glad to meet you.4、欢迎到我们酒店来 Welcome to our hotel.5、愿您在我们酒店过得愉快I hope you’ll enjoy your stay with us. 祝贺语6、祝贺您! Congratulations!7、生日快乐 Happy birthday!8、新年快乐 Happy New Year!9、圣诞快乐 Merry Christmas!10、祝您好运 Good luck to you!11、祝您成功 Wish you every success!12、祝您旅途愉快 A pleasant journey!答谢和答应语13、谢谢您 Thank you (very much)!14、谢谢您的帮助 Thank you for your help.15、太感谢您了It’s very kind of you.16、别客气不用谢You are welcome./ Not at all. / Don’t mention it.17、很高兴为您服务It’s my pleasure.道歉语18、很抱歉I’m sorry.19、对不起 Excuse me.20、对不起,让您久等了 Sorry to have kept you waiting.21、我为此道歉 I apologize for this.征询语22、我能帮您什么吗? Can I help you? /What can I do for you?23、有什么能为您效劳的? Is there anything I can do for you?24、我能借用您的电话吗? May I use your phone?25、我可以知道您的名字吗? May I have your name please?26、您可以把名字签在这儿吗? Can you sign here, Sir?27、先生,您想要点什么? What would you like, Sir?指路用语28、上楼 Go upstairs 下楼 Go downstairs. 在二楼It’s on the second floor.29、请这边走 This way, please.30、往右转 Turn right, please.31、在大厅靠近大门It’s in the lobby near the main entrance.32、在走廊尽头It’s at the end of the corridor.提醒用语33、请走好 Mind your step.34、请当心 Be careful, please.35、请别遗忘您的东西 Please do not leave anything behind.36、请不要在这里抽烟 Do not smoke here, please.告别语37、等会儿见 See you later.38、明天见 See you tomorrow.39、再见,谢谢您的光临 Good bye and thank you for your coming.40、再见,希望再见到您 Good bye and hope to see you again.41、一路平安! Have a nice trip.情景应对42、听见或遇到对客人不利的事时:I’m sorry to hear that. I hope you’ll get better soon.I’m sorry to hear that. Have a good rest.I’m sorry to hear that. But take it easy.43、客人碰到意外时:I hope you did not hurt yourselfAre you hurt?Did you hurt yourself?44、当客人要什么东西时:Certainly, Sir. I’ll fetch it.Yes, Sir. It’s no problem.Here you are, Sir.Here is your change, Madam.45、必须离开客人去拿他们所要的东西时:Just a moment, please, Miss. I’ll go and get it right now. Immediately, Madam.Sorry to have kept you waiting.46、给客人让路时:After you, Madam.You first, Sir.47、推小车或提重物经过客人身旁时:Excuse me, Madam?Could you please make way, Madam?May I come through, please?48、上菜或斟酒时不得不向客人俯身时或不得不在外宾面前通过时: Excuse me, please.I beg your pardon.49、当客人询问是不是可以拿某物时:By all means, Sir. Let me help you.Certainly, Madam. Let me help you.Go ahead, please. You are welcome.50、看见客人在搬椅子或包裹需要帮助时:Let me take that, Sir.What can I do for you?51当客人送东西给你时:It’s very kind of you.No, thank you. We are not allowed to drink on duty.52、当中断和客人交谈时:Excuse me. I must serve that client.I’m sorry, Sir. I must go. Nice talking with you. Will you excuse me, please?53、当外宾对您解释什么事情时:Yes, I see.That’s true.Really? How interesting!54、当客人因为自己动作慢,手脚不灵或残疾而感到困窘时: Please take your time, Sir. There is no hurry. Don’t worry, Madam. We’ll see to it.Don’t worry, Sir. We’ll clean it up.55、当要求客人折回来或请他签字或要打断他谈话时:Excuse me, Sir. May I have your room number?Sorry for interrupting.May I take up a few moments of your time?Would you be so kind as to sign it?56、当人手短缺,外宾需要服务时:I’ll be with you as soon as possible.57、领路的时候:Follow me, please Sir.Would you please come this way?Mind your step, Sir.58、如果客人有跌到的危险时:May I suggest you hold the rail? It’s very slippery, Sir.59、当领到客人到达目的地时:Here we are, Room 2608.60、当服务员离开客人的房间或餐桌时:Will that be all, Madam / Sir?Is there anything else I can do for you?Is there anything else I can get for you?(二) 餐厅服务中常见用语预订1、 Good morning/afternoon/evening.(The name of the restaurant and your name)May I help you?早上/下午/晚上好,某某餐厅,我能为您做些什么?2、 How many people ,please?请问共有多少人用餐?迎宾3、 Good morning/afternoon/evening. Welcome to our restaurant.早上(中午、晚上)好,欢迎光临。
酒店英语-中餐点菜服务
1. Greetings and 2. presenting 3. the menu 问候并递上菜单
1. Good afternoon/evening, sir/madam/ 2. ladies and gentlemen/Mr. Wang 2. Here are the menu and wine list. 3. You may have a look at it. 4. Would you like to order now? 5. May I take your order now or you need another minute ? 6. Please take your time
3.Confirming
the orders 确认所点菜肴
您点了….__Y_o_u_’_v_e_o_r_d_e_r_e_d____Kongpao chicken, broccoli with crabmeat, and beer served with the meal.
4.Expressig
the wishes 表达祝愿
5. It’s very popular among the guest. 6. I’m sorry, there is no…today.
2.Ordering and recommending
the dishes 点菜并推荐菜肴
9
三.Traditional Well-known Chinese Dishes 中国传统名菜
7
二.Useful Sentences in Each Procedure 各个程序常用句型
2.Ordering and recommending the
dishes 点菜并推荐菜肴
中餐服务英语
A. Booking预订
1.Good moring,…Restaurant.May I help?
早上好，…餐厅，我能为您做点什么呢？
2.We open at 8:00 am.
我们上午8:00开始营业。
3.For what time,sir/madam?
请问您要订什么时间,先生/女士？
为什么不试一下春卷呢，它很好吃。
17. Would you like to have steamed dumplings stuffed with shrimps?They’re juicy.They’re a traditional Cantonese snack.
您要蒸虾饺吗？它比较多汁的，是广东传统的点心之一。
我们对酒店的住客是优先提供服务的。
13.Would 500 yusn,sir/madam?
请您先付500元的订金，好吗，先生/夫人？
B.Seating Guests带位
1. Good morning, sir/madam.Table for2?
4.For how many people?
多少人？
5.May I have your name,please?
能告诉我您的姓名吗？
6.Under what name is this booking nade,please?
请问要用谁的名字做这个预订？
7.Would you spell it for me,please?(Spelling please?)
我想提醒您，如果超过您的预订时间，我们最多只能把您的座位保
留15分钟。谢谢您，先生/夫人。
10.I’m afraid we’re fully booked at that time,but we can give you a table at…
酒店英语规范
PART:PARTⅠ:COMMONLY- USED EXPRESSIONS第一部分：酒店常用语Ⅰ.Nine Functional Department/酒店职能部门名称前厅销售部：Front Office & Sales Department客房部：Housekeeping Department餐饮部：Housekeeping Department康乐部：Recreational Department财务部：Financing Department保安部：Security Department工程部：Engineering Department行政管理部：Executive Department人事培训部：Personnel & Training DepartmentⅡ. Branches/分部门名称前台接待：Reception 商务中心Business center礼宾处：Concierge 总机：Operator外币兑换处：Foreign Exchange Counter商品处：Kiosk/Shop 大厅：Lobby销售部：Sales 洗衣房：Laundry Room中餐厅（海轩）：Chinese Restaurant(Hai Xuan)西餐厅（玫瑰园）：Western Restaurant(Rose Garden)大堂吧：Lobby Restaurant 腾龙阁：Dragon Palace 曲江饮：Qujiang Restaurant 酒吧：Bar多功能厅：Function Room 千人大会堂：Auditorium国际会议厅：International Conference Hall包间：Private Room 健身中心：Fitness center娱乐大厅：Amusement Hall KTV包房：KTV Room迪吧：Disco bar 模拟高尔夫：Golf Simulator保龄球馆：Bowling Alley 网球场：Tennis court游泳池：Swimming Poll 美容美发：Beauty Room按摩室：Massage Room 棋牌室：Mahjong Room台球/乒乓球室：Snook/Table-tennis RoomⅢ.Direction ,Dates & Colors/方位，日期和颜色东：East南：South西：Wes北: North左转：Turn left右转：Turn Right在左边：On the left在右边：On the Right十字路口：Crossing(Road)拐角：In/on/at the corner of在前/后面：In front/back of上/下楼：Go upstairs/downstairs沿走廊：Along the corridor直走：Go straight /ahead在…对面：Opposite …在附近：Next /near/close to 或者：Beside在…尽头：At the end of穿过：Through/Across星期一至星期日：Monday/ Tuesday/ Tuesday/ Thursday/ Friday/ Saturday/ Sunday 一月至十二月：January/February/ March/ April/ May/ June/ July/ August/ September/ October/ November/ December红色：Red 绿色：Green 黑色：Black 黄色：Yellow粉色：Pink 白色：White 橙色：Orange 蓝色：Blue紫色：PurpleⅣ.Courtesy English/礼节用语欢迎和问候1.Good morning/afternoon/evening ,sir/madam早上/下午好/晚上好，先生/女士2．How do you do? How do you do?您好！（初次见面）您好3.Glad to meet you./Nice to see you.很高兴见到您。
酒店管理点菜结算流程
酒店管理点菜结算流程英文回答：The process of ordering and settling the bill in hotel management typically involves several steps. Here is a general outline of the process:1. Greeting and seating the guests: When the guests arrive at the restaurant in the hotel, they are greeted by the host or hostess and shown to their seats. The host or hostess may also provide them with menus.2. Taking the order: Once the guests are seated, a server approaches the table to take their order. The server may suggest specials or answer any questions the guests may have about the menu. The guests then choose their desired dishes and beverages.3. Transmitting the order to the kitchen: After taking the order, the server enters it into the computer system orwrites it down on a notepad. The order is then transmittedto the kitchen or bar, depending on the items ordered.4. Preparation and delivery of the order: In the kitchen, the chefs and kitchen staff prepare the dishes according to the order. The beverages are prepared at the bar. Once ready, the server collects the dishes and beverages and delivers them to the guests' table.5. Enjoying the meal: The guests enjoy their meal and the server periodically checks on them to ensure their satisfaction and address any additional needs they may have.6. Requesting the bill: When the guests have finished their meal, they request the bill from the server. The server brings the bill to the table, usually in a folder or tray.7. Payment options: The guests have several options to settle the bill. They can pay in cash, use a credit ordebit card, or charge the bill to their room if they are staying at the hotel. The server processes the payment andprovides the guests with a receipt.8. Farewell and departure: After the bill is settled, the guests are thanked for their patronage and are wished a pleasant day or evening. They then leave the restaurant.中文回答：酒店管理中点菜和结算账单的流程通常包括以下几个步骤：1. 迎接和安排座位，当客人到达酒店的餐厅时，由主持人或者女主持人迎接客人并安排座位。
酒店专用英语资料
English Conversation in Restaurants餐厅英语会话ContentChapter 1 Greeting Guest At the Door Page 3在门口迎客Chapter 2 Showing A Guest To the Table Page 6引领顾客入席Chapter 3 Telling Locations Page 8指引场所Chapter 4 Asking A Guest To Wait Page 11请顾客稍等Chapter 5 Taking A Telephone MessageFor A Guest Page 14为顾客留话Chapter 6 Giving A Message To A Guest Page 17为顾客传话Chapter 7 Telling Service Time To A Guest Page 21向顾客说明营业时间Chapter 8 Saying Good-bye To A Guest Page 25向顾客道别Chapter 9 Serving Chinese-style Breakfast Page 28中式早餐服务Chapter 10 Serving Western-style Breakfast Page 32西式早餐服务Chapter 11 Taking An Order ForChinese Cuisine Page 37接受中餐点菜Chapter 12 Taking An Order ForWestern Cuisine Page 42接受西餐点菜Chapter 13 Taking An Order ForJapanese Cuisine Page 47接受日本料理点菜Chapter 14 Serving Bar Guest Page 51 Chapter 15 Serving Guest At a Coffee Shop Page 56Chapter 1 Greeting Guest At The Door在门口迎客W=Waiter or Waitress服务员G=Guest顾客Dialogue 1: 对话1W: Good morning, sir. Welcome to our restaurant. Have you made a reservation with us?早上好，先生，欢迎光临本店。
酒店与接待常用英语口语
酒店客房英语SentencesHousekeeping. May I come in?我是客房服务部的，可以进来吗？When would you like me to do your room, sir?先生，您希望我什么时间来给您打扫房间呢？You can do it now if you like.如果你愿意，现在就可以。
I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
I'm sorry that your flask is empty.很抱歉您的水壶空了。
May I do the turn-down service for you now?现在可以为您收拾房间了吗？Oh, thank you. But you see, we are having some friends over.噢，谢谢。
但你知道我们邀请了一些朋友过来聚聚。
Could you come back in three hours?你能不能过3小时再来整理？Certainly, madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
Would you tidy up a bit the bathroom？请整理一下浴室好吗？I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要拉上窗帘？Is there anything I can do for you?还有什么事要我做吗？I'm always at your service.乐意效劳。
酒店中餐西餐英语口语
黑咖 Blak coffee 7.I’m afraid, You should pay it extra. 对不起，恐怕这个要额外付费。 奶咖 White coffee
8.The coffee is free for you. 红茶 Red tea 这咖啡是为您免费提供的。
9.How wold you like to pay in cash or by credit card? 绿茶
⒈Welcome to our restaurant.欢迎到我们餐厅。 ⒉How many person?几位？ ⒊Here is the menu,May I take your order?这是菜单，可以了点菜吗？ ⒋What kind of food(drink)would you like?请问你要点什么菜（饮料）？ ⒌Would you like fruit,(soup,fish,rice)? 你想要点水果吗？(汤、鱼、米 饭) ⒍Do you have a meal voucher? 你有餐券吗？ ⒎Please enjoy your meal.请你慢用。 ⒏That’s all for your dishes.您的菜上齐了。 ⒐This way please, to take your order. 请到这边来点菜。 ⒑Hope you drop in again.欢迎再次光临。
2.Have a good time! 炒饭 Fried rice 祝您用餐愉快！ 炒面 Fried Noodles 3.You are welcome. 不用谢。 稀饭 Rice grud
4.I’m sorry, It’s my fault. 饮料: 牛奶 Milk 很抱歉，那是我的错。 豆浆 Saybean milk 5.Where is the washroom? 橙汁 Orange juice 卫生间在哪儿？ 6.This way, please. 咖啡 Coffee 请这边走。
Hotel English Unit 8 Serving Chinese Food 酒店英语,中餐
QQ: 283400277 EMAIL:googgoog321@163.co m
Teaching Objectives:
1. To help the students master the procedure of offering Chinese food service 2. To learn what a waiter or waitress should do when serving the guests 3. To help the students make similar dialogues
3)
Cantonese dishes, composed of Cantonese, Chaozhou and Dongjiang cuisine, are famous for their fresh materials and great tenderness. Cantonese cuisine tastes clear, light, crisp and fresh and it usually chooses raptors and beasts to produce originative dishes. 由广州、潮州、东江客家菜三种地方菜构成。 粤菜用 料广泛新奇，蛇、狗、猫、猴都能制成美味佳肴。菜肴 清淡、生脆、爽口。
Typical dishes Twice Cooked Pork Slices
Spicy Diced Chicken with Peanuts / kung Pao Chicken
Typical dishes
Stewed Thin Beef Slices
Hot pot
WaterWater-boiled Fish
《酒店服务英语》—12 Taking Order 点菜服务
soup? Is that all right?
red-cooked adj. 红烧
• Jackson: It sounds very nice.11 We want to have a taste.12 Thank yo的u.
• Waitress: Would you like something to drink?13 • Jackson: Yes, two glasses of beer, please. • Waitress: OK, wait a moment please.
Unit 12 Taking Order 点菜服务
主讲人：灵犀地
Unit 12 Taking Order 点菜服务 Section A Warming Up
1. Match the English names with their Chinese names.
red-cooked eggplant 鱼丸汤
separate adj. 分开的， 独立的 separately adv.分开地， 独立地
• Waitress: Thank you very much. Wait a moment, please.
• Tom: Don’t hurry.20
18. I'm afraid it doesn't. 恐怕没有。
Unit 12 Taking Order 点菜服务
• Waitress: No, I’m afraid it doesn’t.18 But you can order one separately.19
• Tom: No, thanks. I’ll pass. • Waitress: So, that’s the steak, medium, with a baked potato. • Tom: That’s right.
中餐厅英语
中餐厅服务英语一、迎客用语Good morning/ afternoon/ evening, Welcometo our restaurant.早上/中午/晚上好，欢迎光临。
2、Do you have a reservation?请问您有预订吗？3、Would you come this way, please?请这边走。
4、How many people in you party, please?请问你们有几位？5、Where would you prefer to sit?What about a seat by the window?您喜欢坐哪儿，靠窗边的怎么样？二、服务用语1、T ake a seat, please.Here is our menu list.Please look at it.请坐，这是我们的菜单，先请看一下。
2、Would you like some tea or beer?请问您，先喝点茶还是啤酒呢？Which tea do you like?您想喝什么茶呢？3、W e serve Wu Long tea、black tea、greentea、jasmine teaand Chrysanthemum tea.我们餐厅有乌龙茶、红茶、绿茶、茉莉花茶以及菊花茶。
4、May I take you order now?现在可以点菜了吗？5、Please take your time?请慢慢挑选。
6、Could you repeat the order, please?请重复一次您点的菜，好吗？7、Will there be anything else?还要点别的吗？8、We serve coconut juice、orange juice、pineapple juice、lemon juice、grape juice、watermelon juice and soon.我们餐厅有椰子汁、橙汁、菠萝汁、柠檬汁、葡萄汁、西瓜汁等饮料。
中餐英语场景对话
中餐服务英语(情景对话)A. Accepting reservations 接受订餐1. W: Good morning。
Jade River Restaurant。
May I help you?早上好，玉常春暖餐厅，能为您服务吗？G：I'd like to make a reservation for this evening.我想预定今天的晚餐。
W:For what time, sir？先生，什么时间？G：6：306:30W: And for how many people？请问有几位？G：4。
4个人。
W:All right. A table for four。
May I have your name，please？好的，一张桌子4位客人。
能告诉我您的姓名吗？G：Wilson。
Peter Wilson.Wilson。
Peter Wilson。
W: Could you spell it for me , please.能告诉我怎么拼写吗？G:W-I-L—S-O—N。
W-I—L-S-O-N。
W: May I repeat _ a table for four for 6:30 this evening for Mr。
peter Wilson？请让我重复一遍:peter Wilson 先生预定今晚6点30分一张桌子4位客人，对吗？G: That’s right.正确。
W: Would you like me to book you a table by the window?您要预定靠窗边的座位吗？G：Well，we’d prefer a private room. Is there a minimum charge?我们想要一间独立房间，有最低消费吗？W：Yes, our minimum charge is RMB 2000 yuan。
有的，最低消费是人民币2000元。
G：OK. That's fine。
酒店餐饮服务常用英语,值得收藏!
酒店餐饮服务常用英语，值得收藏！一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon，sir. Welcome to our restaurant. Do you have a reservation？下午好先生，欢迎光临我们餐厅，请问您有预订吗？2. How many people are there in your party？你们一共几个人？3. Would you please come with me？请您跟我来，好吗？4. Please step this way.这边请。
5. Will this table be all right？这张桌子能够吗？6. Would you like to sit near the windows?您是否喜欢靠窗坐？7. Where would you like to sit？您希望坐在哪？8. You can sit where you like.您能够随便坐。
9. I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。
10. Your table is ready now，sir. Thank you for waiting.先生，您的桌子已准备好了，谢谢您久等了。
11. We can seat your party now，sorry to have kept you waiting.我们现在能够安排你们就座了，对不起让你们久等了。
12. Here’s the menu.这是菜单。
13. I’m sorry，the restaurant is full now. We can seat you in 20 minutes.对不起，现在餐厅已坐满，20分钟候我们能够安排您入座。
14. You can wait in the bar if you like and we’ll call you when we have a table.如果您愿意，能够在酒吧等一等，我们有了桌子会去请你的。
酒店餐饮服务常用英语
酒店餐饮服务常用英语一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon，sir. Welcome to our restaurant. Do you have a reservation?下午好先生，欢迎光临我们餐厅，请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来，好吗?4. Please step this way.这边请。
5. Will this table be all right?这张桌子可以吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您可以随便坐。
9. I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。
10. Your table is ready now，sir. Thank you for waiting.先生，您的桌子已准备好了，谢谢您久等了。
11. We can seat your party now，sorry to have kept you waiting.我们现在可以安排你们就座了，对不起让你们久等了。
12. Here’s the menu.这是菜单。
13. I’m sorry，the restaurant is full now. We can seat you in 20 minutes.对不起，现在餐厅已坐满，20分钟候我们可以安排您入座。
14. You can wait in the ba r if you like and we’ll call you when we have a table.如果您愿意，可以在酒吧等一等，我们有了桌子会去请你的。
《酒店英语》课件—— 中餐点菜服务
T HR E E
Practice the task
Practice the task
Mr. White is looking at the menu. He would like to try Chinese food, but he knows little about Chinese food. The waiter introduces Chinese food to him and suggests some dishes. Work in pairs to role-play the conversation about taking Chinese food order. You act as the waiter/waitress, and your partner the guest. Switch roles when finishing the activity. Practice several times until both of you become fluent.
Assessment Chart
Name:
Content:
☆
1. Complete
□
2. Well-organized □
3. Creative
□
Position:
Language:
☆
1. With fluency
□
2. With good pronunciation & intonation □
Further practice
Make a role play with your partner and finish conversation according to the situation.
酒店服务英语3 中餐服务
训练二 practice two
席间服务
Chinese cuisine service 中餐服务
• 情境d：餐厅服务员到 Hanks 先生和朋友的 雅间上菜，开始席间 服务。介绍菜名，分 菜，撤盘等。
深化三
improvement two Chinese cuisine service 中餐服务
任务四：处理投诉
• 以小组为单位讨论 情境d：情境f: Hanks 先生和朋友在用餐过程中，叫来服 务员Tom,说有道菜有异味，好像不新鲜，要求退掉这道菜 ，并有些生气。 播放一段有关情境d的音频，学生们可以从音频中总结出 相应的英文语句。
• 要求：以小组为单位总结出服务员的英文应对语句；注意 服务礼貌，禁忌
Chinese cuisine service 中餐服务
• c. Have a nice meal. 祝您用餐愉快
role-play
操练三 drill three
Serving the dishes席间服务
a. The dish is very hot, please be careful. b. Shall I serve the dishes now? c. Excuse me, sir/ma’am. May I serve the dishes now? d. Would you like us to serve the dishes now? e. This is the roasted suckling pig collection. The
f. It looks good, smells good and tastes good. 它色香味俱全
Байду номын сангаас
3. 确认菜肴
酒店英语基础口语：点菜服务
★⽆忧考频道为友整理的《酒店英语基础⼝语：点菜服务》，供⼤家参考学习。
现代酒店英语实⽤教程：是现代，根据酒店的特点按照⼯作流程的顺序进⾏编写，其中包括了背景知识介绍、常⽤句型精选、经典对话、词汇等。
经典对话(W= waitress⼥服务员 G=Guest)W: May I take your order now, sir?G: Ur…, I don’t know much about Chinese food, can you recommend something?W: Certainly. How about Cabbage in Oyster sauce? It’s tender and tasty.G: Good, I’ll take it. What’s the Chicken Soup with Corn like?W: It’s soup with corn and minced chicken. It’s sweet and delicious.G: Well, I’ll take this, too. I’d like to have some fried rice, could you make some recommendations?W: How about the Chef’s Fried Rice?G: How do you make it?W: It’s fried rice with shrimp, eggs and broccoli.G: OK, I’ll try that. Thank you.W: Anything else, sir?G: No, thanks. That’s all for now.W: Shall I bring you a knife and fork?G: No, thanks. The chopsticks will do.常⽤句型百宝箱1. 介绍菜式1) Would you like to have table d’hote or a la carte? 您是选择套餐，还是零点呢?2) We have both buffer-style and a la carte dishes, which would you prefer?我们有⾃助式和点菜式，您喜欢哪⼀种？3) We offer special menus for different diets. 我们有特殊⾷谱，可以满⾜不同的餐饮需要。
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and recommending
the menu
the dishes
Байду номын сангаас
问候并递上
点菜并推荐
菜单
Service
菜肴
Procedures
服务程序
3.Confirming
the orders 确认所点菜肴
4.Expressing
the wishes 表达祝愿
二.Useful Sentences in Each Procedure 各个程序常用句型
the wishes 表达祝愿
二.Useful Sentences in Each Procedure 各个程序常用句型
1. Ma1y. TI hsuagngkestytohue…, siitr’.s Youoruhrodusisehspesecwiailtlyl /bcheesfe’srrveecdominmeanmdaitniounte.
上菜单
听录音并填空 listening and filling
这是您的菜单_____H_e_r_e__is_y_o_u_r__m_e_n_u___ 您准备好点菜了吗？A_r_e_y_o_u__r_ea_d__y_t_o_o_r_der now?
2. Ordering and recommending the dishes
一. Service Procedures of Taking Orders 中餐点菜服务程序
观看视频回答问题 watching and answering
一. Service Procedures of Taking Orders 中餐点菜服务程序
1.Greeting and
presenting the menu 问候并递
点菜并推荐菜肴
你能推荐一下吗？W__h_a_t_w_o_u_l_d__y_o_u_r_e_c_o_m_m__e_n_d__? 我认为…很好吃_I _th__in_k_…__._i_s_q_u_i_t_e _g_o_o_d_______ 来点喝的吗？W__o_u_ld__y_o_u_l_ik__e_s_o_m_e_t_h_i_n_g_t_o_d_r_i_n_k_?
1. Greetings and presenting the menu
问候并递上菜单
1. Good afternoon/evening, sir/madam/ ladies and gentlemen/Mr. Wang
2. Here are the menu and wine list. 3. You may have a look at it. 4. Would you like to order now? 5. May I take your order now or you need another minute ? 6. Please take your time
熟悉一些传统中国菜肴的英文表达
一. Service Procedures of Taking Orders 中餐点菜服务程序
观看视频回答问题 watching and answering
Finding mistakes If you are the waiter ,what would you do？
like..
or
...?
6. I3’m. Ssiorr,rIy’,dthleirkeeistonoc…ontofdiramy. your dishes, …is that right?
2.Ordering and recommending
3.Confirming
the orders 确认所点菜肴
您点了….__Y_o_u_’_v_e_o_r_d_e_r_e_d____Kongpao chicken, broccoli with crabmeat, and beer served with the meal.
4.Expressig
the wishes 表达祝愿
五分钟后给您上菜_Y__o_u_r_o_r_d_e_r_w__il_l_b_e_r_e_a_d_y__in__f_iv_e__m_i_n_utes
一.Service Procedures of Taking Orders 中餐点菜服务程序
1. Greeting and
2. Ordering
presenting
二. To have a good command of the sentences of taking orders in each procedure
熟练运用中餐点菜过程中推荐菜式时使用的英文句型
三. To acquaint themselves with some traditional Chinese dishes
授课名称：酒店英语
授课内容：中餐点菜
Taking orders for Chinese food 中餐点菜
一1. .TToommaasstteerrtthheesseerrvviicceepprroocceedduurreess ooff ttaakkiinngg oorrddeerrss 掌握中餐点菜的工 服作 务程序
2. 3. 4. 5.
WTII21tth’.ol.234seoSuS...vosloYeIHkodprsiothyyanyhguooavopoaurcpeouothpledo’’iasukdi,rsylesnd…aoimlntiireuocker.aseleteAhmlrwsamytanosgoi.ov.nloye?lnegohatbdhnatlah.eoivaWnewwnergg,hd…eouwaaentetaod.lds.sasutyteeAb.led,roismnfpuygutoloaelI…uoaedfcl?sevi.okewere?nrtWmieoncotigtrnu?yuldittey?os.u
二.Useful Sentences in Each Procedure 各个程序常用句型
2.Ordering and recommending the
dishes 点菜并推荐菜肴
3.Confirming
the dishes 确认所点
菜肴
Service
procedures 服务程序
4. expressing