BEC中级教材答案 - 360文档中心

(完整版)新编剑桥商务英语(中级)学生用书_答案

BEC商务英语中级学生用书答案第一单元P7 READING (5)1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to paper 6 don’t feel guilty 7 two become oneP9 GRAMMAR (5)1 need2 communicate3 have escaped4 have been working5 have been6 am working7 answerP9 (SPEAKING)Writing 第六题work in pairs.中有可能选择其中一个话题进行作文。

P10 READING (4) AACCBABCAC第二单元P16 READING (4) →BACBCP18 GAMMAR (4) 1 began 2.trademarked 3.became 4.has been 5.has been working 6.has been 7.took partP19 GAMMAR (5) 1.have been working 2.joined 3.have had 4.have been considering 5.has expanded pleted 7.have been studying 8.has agreedP23 WRITING A MEMO第三单元P27 READING (3) unch 2.charge 3.fee 4.growth 5.concept 6.branch outP27 Writing（6.work in pairs.中有可能选择其中一个话题进行作文。

）P29 GRAMMAR (6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to have5.’leaves6.will be opening7.will have started8.going to leave9.’ll be receiving第六单元P57 SPEAKING 6问答题(答案没有找到，自主发挥)P58 GRAMMAR （1）1. ’s employed 2.must have been asked 3.is hoped 4 are being made 5to be looked at6 were taken on7 ’ll be firedGRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look 7.is hoped 8.have been delayedP59 GRAMMAR （5） 1.to assess 2.was unfairly dismissed 3.was followed 4.has been found 5.had failed 6.is reported 7.gave 8.was dismissed 9.appears 10.is recommended 11.should be carried 12.will helpP61 READING (2) →BFDAECP62 1 翻译（可能从着5篇短文中出）第七单元P66 READING (3) BCBDP69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.betterP70 READING (2)→BADCD BCABA BDBCCMemo例文To: All StaffFrom: (name of student)Date:4,julySubject: Parental LeaveFurther to our previous meeting ,I am pleased to comfirm that parental leave for fathers has been extended to three weeks .The new system will come into operation as from 4th SEPTEMBER. May I remind you that your managers will require one month’s notice?。

BEC中级口语Part1常见问题与答案1

BEC中级口语Part1常见问题与答案口语始终是许多中国学生最头疼的单项，尤其是第一局部的free talk，但是这一局部许多题目和答案都是可以提前打算的，下面我们就来看看它常考的问题和答案。

BEC中级口语Part 1 常见问题与答案1.Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。

)A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。

详细地说，我做系统分析，解决问题以及软件供给方面的支持。

)2.Q：Why did you leave your last job?(你为什么离职呢?)A：Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我盼望能获得一份更好的工作，假如时机降临，我会抓住。

)A：I feel I have reached the glass ceiling in my current job. / I feel there is no opportunity for advancement. (我觉得目前的工作，已经到达顶峰，即没有升迁时机。

)3.Q：How do you rate yourself as a professional?(你如何评估自己是位专业人员呢?)A：With my strong academic background, I am capable and competent.(凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。

商务英语中级第三版答案

商务英语中级第三版答案【篇一：剑桥bec真题中级第三辑口语解析(part 3discussion)】staff magazineyour company is planning to introduce an internal magazineto keep staff informed of company developments. you have been asked to help plan the staff magazine discuss the situation together, and decide:what type of information to include in the magazine which type of staff should contribute to the magazine ? how often the magazine should be published 【题目分析】企业内刊你所在的公司目前正计划发行企业内部期刊以帮助员工随时了解公司的发展状况。

要求你帮助策划企业内刊的设计。

你们一起讨论这个话题，并决定：杂志包括哪些内容 ? 杂志所定位的员工类型 ? 杂志的发行周期【词汇、短语】特写 feature 视觉的 visual 熟悉的，了解的 up-to-speed 上交 submit 使适应，定位 orient 承诺，奉献commitment 【句型点击】 ? 正面评价观点 good idea!i really appreciate what you’ve said you’ve made a very good point. that’s interesting!【参考范例】a: i think the staff magazine should be published four times a year and contains news and features about events in the companyand the achievements of staff.b: i don’t think so. a monthly publication of news , analysis, opinions, interviews, competitions and feedback would be better,which can cover a wide range of topics, of interest to staff.c: i prefer the monthly. the magazine is an easy and convenient way of keeping up-to-speed with everything that’s going on inthe company. in addition, staff magazine is designed to create a corporate culture that can connect all people in. so, the more, the better.a: ok, maybe you are right. staff magazine should involve everyone and everything in the company. a rich, prompt and diversecoverage satisfies all needs and expectations. by the way, what could be the target audience of the magazine?b: since every issue is designed to give staff a better understanding of our business, to share knowledge and experiences, toprovide interest and entertainment and to show readers why the company is a good place to work, the magazine should be oriented to all the staff members.c: you can target the staff magazine to different groups, for individual department may want their version of the magazine. moreover, staff should be encouraged to become involved in producing the magazine and building a sense of community and engagement.a: an employee magazine, um, sounds nice. and printed staff magazines can be out of date before staff even read them; so what about e-magazine, which allows content to be alive and up to date?b: good idea! then staff can get information across in an engaging and visual way. down-loading and uploading old and newissues are really easy through the internet and intranet. anyone can easily submit their article or update in the relevant section of the staff magazine.c: so many ways to improve the magazine and the staff magazine is such a great commitment to help staff to communicatebetter, and be better informed. even the clients can get useful information and grasp business opportunities from the staff magazine.第三辑test 2video conferencingthe company you work for is concerned about the amount of time staff spend traveling to meetings in other branches of the company, and is looking at alternatives.you have been asked to make recommendations about introducing video conferencing. discuss the situation together and decide:what the company needs to know about the meetings that take place at present. ? what are the advantage and disadvantage of video conferencing might bewhat kinds of practical preparations would be needed before introducing the system? 【题目分析】电视会议你所在的公司目前很关注员工出差到其他分公司开会的用时问题，正在寻找可替代的开会方式。

module2剑桥BEC商务英语中级课件答案词汇

妈。 take down 记下 Take down the notes while you are listening.边听边记
笔记！ to be taken for 被误认为 to be taken for a foreigner 被误认为外国人 take off 打折 Shop early and we’ II take off 20 percent. 早购物者享
• Part-time jobs make flexible lifestyle
possible.兼职工作使得多样的生活方式成为可能：
• With flexible work hour, I can choose to
work anytime. I can work from home and avoid traffic jam, and what’s more
登的招聘职位。
• I should like to / I wish to apply for the
position mentioned in your advertisement in (newspaper) of July 22.
• Introducing oneself: about age and
fulfillment, more opportunity and more responsibility.
• 育儿假是一项鼓励妇女参加工作的好政策。 • A parental leave is a good policy to
encourage women to the work place.
• 如果公司能够给销售代表配备汽车，一定
to get into the advertising business．

BEC中级真题(第二辑)答案和听力原文

BEC中级真题（第二辑）答案及听力原文Test 1ReadingPart 11 C2 A3 B4 D5 A 6.B 7 CPart 28 D 9 C 10 E 11B 12 FPart 313 D 14 A 15 C 16 B 17.B 18.CPart 419B 20 A 21 D 22 A 23 C 24 C 25 D 26 A 27 B 28 C29 D 30 B 31 C 32 B 33 BPart534 ITSELF 35 IN 36 CORRECT 37.WHILE 38 SEEN 39 FROM40 CORRECT 41 THOSE 42 FOR 43 WITH 44 THAT45 CORRECTWritingPart 1To: P. JonesFrom: Luisa GambonDate: 21 November 2002Subject: LatenessMr Jones,I have noticed that you often arrive late for work, especially on Monday mornings. As your colleagues are starting to complain about that, you understand that unless this habit changes, I will take disciplinary action against you. Come and see me tomorrow at 9 a.m. in my office. Thank youPart 2Report on customer complaintsINTRODUCTIONThis report has the purpose of presenting the reasons for customer complaints in 2002.FIELDINGSThe customer complaints received in 2002 were 300 in January. Then they increased to 540 in February because of the computer system's breakdown.In March they fell to 230 because an improved order system was introduced.The reasons for complaints from January to March were analysed:●firstly the companv received complaints for incorrect orders delivered. Theseerrors were fewer in March.●secondly the time taken to deliver is too high. but the company has planned torecruit new agents.●Finally customers complain for the poor product quality. In order to solve thisproblem more quality controls are making.CONCLUSIONSAt the moment all customers aren't satisfied but many measures have been taken to improve their satisfaction.ListeningPart 11. JAYE2. CUSTOMER SERVICES3. OFFICE ASSISTANT4. 457.605. EUROPE HOLIDAYS6. BUSINESS CARDS7. MARKETING EXECUTIVES8 (THE) (COMPANY) EOGO9 INFORMATION PACK10. PARK HOTEL11. FRONT GATE12. NEW DESIGNSPart 213 E 14 B 15 G 16 F 17 A 18 C 19 G 20 H21 E 22. BPart323 B 24 B 25 C 26 A 27 C28 B 29 A 30 CTapescriptListening Test 1This is the Business English Certificate Vantage 2, Listening Test 1.Part One. Questions 1 to 12.You will hear three telephone conversations or tnessages.Write one or two u'ords or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 second's to read through the form.[pause]Now listen, and fill in the spaces.Woman: Personnel . . .Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records. Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are . . . lives at a hundred and eighty-three School Road,Barnfield . . .Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see . . . He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look . . . five hundred and thirty-eight pounds seventy a month . . . Oh, sorry, he was a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today . . . [pause]Now listen to the recording again.[pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you? Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundred for each of the marketing executives and seven hundred and fifty for me but you've put everyone down for seven hundred and fifty. Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now. Thanks.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 -12Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week. Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevant information.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people . . . The office restaurant is closed next week . . .can you ring the Park Hotel? The Grand Hotel was a bit disappointing last time. Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then . . .Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings[pause]Now listen to the recording again.[pause]That is the end of Part One. You now seconds to check your answers.[pause]Part Two. Questions 13 to 22. Section One.Questions 13 to 17.You will hear five short recordings.For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide which type of document each speaker is talking about. [pause] ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see, we'd better issue another one straight away to pay Mrs Burton, because it'll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn't be fair to keep her waiting much longer.[pause] fourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. So what I'll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers? [pause] fifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told you both of those were out of the question. I'm afraid I really can't sign this. Could you send me a revised one?[pause] SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company's overall position is still strong. [pause] SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, which should have been dealt with six months ago. I've had to ask them to send a duplicate! We really must be careful. Arden give us very favourable prices,but we haven't got a contract with them - Can you deal with it straight away so we stay in their good books?[pause].Vow listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what each speaker's purpose is.[pause] EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I got said you weren't sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you'd like to get back to me as soon as it's convenient and tell me exactly what the problem is, and I'll see what I can do.[pause] NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faults in components we've had from Redlon. So I talked to the Production Manager and he agreed that I should look at some alternatives.Future World's range is fine for us, and one of their customers who I spoke to recommended them highly, so that's why we've changed to using them. [pause] TwentyWoman: The competition's getting tougher, and you know we're facing serious problems.We need to see more benefit from the undeniably hard work we're putting in, and this means saying no to jobs which aren't profitable. It would be much more beneficial to put all our efforts into winning higher-margin contracts. So the way I feel you can help most is by identifying the types of contacts which will bring in the income we need in order to ensure our future.[pause] Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I've done a few calculations and I'm beginning to wonder whether it's really a practical proposition. 1 still think the project's got potential, but there are significant additional costs which we hadn't taken into account. So could you get back to me as soon as you can, please?[pause] Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, because following your complaint about the last delivery,we did in fact take action to change the specifications in the way you suggested. So it isn't quite fair to say that we ignored your advice. I know it's important to achieve the consistency that you require, but perhaps your recommendation wasn't exactly what's needed.[pause]Now listen to the recordings again.[pause]This is the end of Part Two.[pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30. mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording.You have 45 seconds to read through the questions.[pause]Now listen, and mark A, 6 or C.[pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather than simply recognising excellence in the design of specific products, or analysing their financial impact on profits, the awards set out to take an objective look at exactly how companies manage the development process itself.Over three hundred and fifty organisations entered the competition and were initially reduced to about forty. Then, after further careful checking, a short list of just fourteen of them was arrived at. These finalists, all manufacturers, were then visited by the competition judges, a panel of four chief executives from leading companies. The panel toured the finalists' facilities, received presentations on the companies and their projects, and interviewed the key development team members. The products varied enormously in their scale, function and degree of technology - from bread for a supermarket chain to a printer inside an automatic cash dispenserInitially the organisers were concerned that this range could create difficulties in the assessment process. But this fear proved baseless, as most elements in the innovation process are shared by all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firms with one thousand employees or more and small firms with two hundred and fifty employees or fewer. With both groups the judges decided to concentrate on two of the clearest indicators of a successful innovation process, which are: how well the new product is combined with the company's existing business, and secondly, how-well the innovation methods are recorded and understood. Small firms naturally tend todo well in the first category since they have fewer layers of management and thus much shorter communication lines. But they seem to put less emphasis on creating formal development methods which would be repeatable in future innovations. Large firms, on the other hand, have difficulty integrating the new development within their existing business for reasons of scale. But they tend to succeed in achieving well-documented and repeatable development methods. This is because larger companies, with their clear emphasis on training, fixed management structure and administrative systems, require more formal, daily record-keeping from their staff.So what were the key questions the judges had in mind when assessing the finalists? One of the most important areas concerned how thoroughly a company checks what is happening in other fields in order to incorporate new ideas into the development process. Many of the finalists impressed in the area. Xatura, for example, had demonstrated genuine energy in searching for new ways of producing their range of specialitv breads. They had looked at styles of home cooking in different countries, as well as the possibility of exploiting new production technologies in order to achieve equally good results but on a high-volume production line.What then occupied much of the judges' thoughts was the quality of the links which the development team established with senior management, suppliers, the market and manufacturing. The best examples of the first category were found in small firms, where the individual entrepreneur at the top was clearly driving the innovation forwardLinks with suppliers were also seen as an important factor, but not all supplier experiences were positive. Occasionally serious problems had to be solved where suppliers were working hard to meet specifications, but the companies that the suppliers were using to adapt their machinery were not so efficient. This, led to disappointing faults or fluctuations in quality.But in conclusion the awards demonstrate that innovation isn't just for high-tech internet companies. You can also be successful in mature markets with determination and skill.[pause]Now listen to the recording again.[pause]That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[pause]That is the end of the test.Test 2ReadingPart 1I. B 2 C 3 A 4 D 5 D 6 B 7 CPart 28 C 9 B 10 E 11 A 12 DPart 313 D 14 C 15 A 16 A 17 C 18.BPart 419.D 20 D 21 A 22 C 23 A 24 C 25 B 26 A27 A 28 D 29 C 30 A 31 C 32 D 33 BPart 534 THAT 35 CORRECT 36 ONLY 37 SO 38 CORRECT 39 THE 40 HOW 41 CORRECT 42 OUT 43 CORRECT 44 WILL 45 BETest 2 WritingPart 1To: All StaffFrom: Managing DirectorDate: 7 DecemberSubject: Staff rewardI would like to thank you for the contribution in increasing the company's profit. The profit increased due to very hard work and long working hours. Each of the staff will receive an envelope with a reward on Tuesday. The reward is a trip to Hawaii, and I hope that this will be the perfect reward. Enjoy!Thank youPart 2Introduction.The purpose of this report is to assess and recomend a taxi firm that will become our regular transporter. We will need them especially during next year trade fair and conferences. There are two firms to assess.Findings:As regards to Telecars we have a good references on them. It is very experienced traditional firm and is also very reliable. They provide 24-hours service that is useful during night meetings and negotiations. StreetlightCabs is brand new company and there are no references on them. But they provide long distance routes which we usevery often and they are also cheaper. On the other hand they don't have web page and so internet booking isn't available.Conclusion:I recommend to choose Telecars because of their reliability, long tradition and well trained staff.ListeningPart 11TAKING MINUTES213(TH) OCTOBER3CERTIFICATE4CUSTOMER SERVICE5WORLDNET/WORLD NET6OUTSIDE LINES7TRANSFER CALLS8(THE) EQUIPMENT9.TRADE FAIR10AFTER LUNCH11REVISED BUDGETS12HEAD OFFICEPart 213 H 14 E 15 F 16 A 17 D 18 G19 E 20 C 21 B 22 HPart323 C 24 A 25 A 26 C 27 A 28 C 29 B 30 BTapescriptListening Test 2This is the Business English Certificate Vantage 2, Listening Test 2.Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One. Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form. [pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writingnext month . . .Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course getsa certificate, but I haven't received one from a course I took last January. Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public . . . ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Two. Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday.We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged us for the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them. We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn't there.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch. That would be easier. It was originally going to be at ten a.m. Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets - but I can't see this on the agenda.Man: OK. I'd better ask him to call you . . .Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.for each recording, decide which book the speaker is talking about.Write one letter (A-Hi next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Note listen, and decide winch book each speaker is talking about.[pause] ThirteenWoman: Yes, it was interesting . . . some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing . . . but there was also quite a lot I'd never really considered . . . like ways to interpret what the advertisement is really asking for, reading between the lines . . . and a section which lists some of the harder questions they tend to ask you, with effective answers you can give[pause] FourteenMan: Invaluable, I'd say . . . certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. For example, they stress that you need to get publicity up and running a good six months before you want to stage the event. And get your main speakers booked earlier than that. They say you must make sure you've got a good assistant to support you, check the details.[pause] FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know what skills or qualities are needed. I want someone who's more than justa secretary typing out letters every day . . . I'm looking for a right hand,someone to do everything . . . and this book spells out what that means . . .it's helped me to draw up a job description.[pause] SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to producea perfect schedule for getting through your workload . . . Once you've gotyourself organised, made lists of tasks and priorities, you can make best use of each and every day . . . otherwise you're just constantly confusing your PA with endless requests, all terribly urgent . . .[pause] SeventeenWoman: Certainly, a lot of the book was very specialised . . . but it did give me an idea of how7 the agencies do the job. Of course, they're the people with the creative ideas, the expertise, so I'm happy to trust the image development work to them . . . but I read the book so I could talk to them on equal terms about what we're trying to do, and how it fits in with our overall business strategy.[pause]Now listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings, five people are talking about why they decided to use a particular company to supply their officeequipment.for each recording, decide what reason each person gives.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause].Vow listen, arid decide what reason each person gives.[pause] EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in the business and we were impressed as they promised they would deliver the goods we wanted within two days and they did. We had to pay more than we would have liked but the results were worth it. Since then, I've told a lot of other people about them.[pause] NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet.I was just browsing through the list of suppliers one day and I noticed their name. I looked them up and found that they had this fantastic discount available that particular month. We ordered various things and the quality was so good we've continued using them.[pause] TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal. This particular company was running a big publicity campaign. I'd seen the ads on TV and they really put me off. I just couldn't see theappeal. But then someone I met at a training day told me we should use them.His company had used their service for years with no complaints so we followed his advice.[pause] Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However, we had a visit from a sales representative from one company and we asked him to make up some complimentary printed letterheads for us. They were exactly what we wanted so that was the deciding factor. I think that personal touch gives a company far better results than advertising ever can. [pause] Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and we could even pick things up ourselves if necessary. But unfortunately they just became too expensive. Now that express delivery services are widely available, distance is no longer a consideration and we've been able to choose someone who can give us the best package for the lowest cost.[pause]Now listen to the recordings again.[pause]That is the end of Part Two.[pause]Part Three. Questions 23 to 30.。

BEC新编剑桥商务英语中级（第三版）Module2Writing

BEC新编剑桥商务英语中级（第三版）Module2WritingEx1. A manager has sent this memo. Answer the following.⼀位经理发来了这份备忘录。

回答下列问题:1. who is the memo to?备忘录是写给谁的?2. who will be interested in the information?谁会对该信息感兴趣?3. what has happened?发⽣了什么事?4. what is happening as a result?事情的结果怎样?5. what action is needed?需要采取什么⾏动?To: All staffFrom: James ShepherdDate: 23 JuneSubject: Presentation on changes to pension schemeDue to recent changes in government pension laws, the Head of Finance will give a presentation on Tuesday 1 July at 5.30 pm in the canteen to outline any effect on the current company-based pension scheme. Staff with this policy are welcome to attend.Answers1 All staff.2 Any staff with a company-based pension scheme.3 There have been changes in the government pension laws4 This will affect the current company-based pension scheme5 A presentation will be given by the Head of Finance on the changes and any effects.Ex2. Read three more memos. Underline any key words and use them to write the subject lines.再读三份备忘录。

BEC剑桥商务英语（中级）真题答案

BEC剑桥商务英语（中级）真题答案Test 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33DAABB5.meetings that work: too c results by c so concerning c ones that aboutcTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD 5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothat1.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closely making put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28 DCCBA 29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than up eitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c every Test11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28 BDCAB 29-33 BCDBC5.client meetings: have which from unless is c c in only both c as Test 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo those additionally both too much while1.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have who between。

bec中级真题答案解析第5

bec中级真题答案解析第5BEC中级真题答案解析(第5)BEC中级考试是国际上广受欢迎的商务英语考试，很多人都在备考BEC中级考试。

今天，我们将对第5套真题进行答案解析，帮助考生更好地理解和掌握考试内容。

第一部分：阅读理解在第一部分的阅读理解中，考生需要阅读一篇关于公司营销策略的文章，然后回答相关问题。

文章介绍了一家公司如何通过市场调研、产品创新和客户关系管理来提高销售业绩。

问题一问到公司为什么要进行市场调研。

正确答案是：为了了解客户需求和市场竞争情况，从而制定更好的营销战略。

市场调研是公司了解消费者需求和市场环境的有效工具。

问题二问到公司如何进行产品创新。

正确答案是：通过与客户合作和分析市场趋势，不断改进现有产品和推出新产品。

产品创新是公司保持竞争力和满足客户需求的重要手段。

问题三问到公司如何进行客户关系管理。

正确答案是：通过建立长期合作关系、提供优质客户服务和定期进行客户满意度调查等方式。

客户关系管理是公司建立良好客户关系和留住现有客户的关键。

第二部分：商务写作在第二部分的商务写作中，考生需要根据提示写一封商务邮件或备忘录。

邮件或备忘录的内容通常涉及日常业务、项目进展或问题解决。

考生需要注意邮件或备忘录的格式、语言流畅和逻辑清晰。

在本套真题中，考生需要写一封邮件向同事询问关于新产品发布的情况。

正确答案应包括以下内容：1. 开头用礼貌的问候语，引入主题；2. 提出询问关于新产品发布情况的具体问题，如发布日期、目标市场、竞争优势等；3. 表达疑虑或希望得到更多信息的意愿；4. 结尾用礼貌的结束语，表达感谢并期待收到回复。

第三部分：听力理解在第三部分的听力理解中，考生需要听一段对话或独白，然后回答相关问题。

听力材料通常涉及商品订购、客户服务、公司会议等不同场景。

考生需要提高听力技巧，重点抓取关键信息。

在本套真题中，考生需要听一段对话，了解一家公司目前的销售业绩和扩展计划。

正确答案应包括以下内容：1. 公司今年的销售业绩较去年下降10%；2. 公司计划在下个季度推出新产品以增加销售额；3. 公司欢迎员工提出关于新产品的建议和意见。

剑桥商务英语中级第三单元BEC vantage module 3

Exercise 2: The table below lists things to remember if you are setting up a new business sole trader.
Read the article and complete the right-hand column.
剑桥商务英语中级第三单元BEC vantage module
3
Contents
Module Thrting a business
3.2 Business skills: Leaving and taking
messages
3.3 Exam spotlight: Listening Test: Part One
9.Sometimes the training programs provided by the franchisors are weak--- too brief and staffed by trainers who do not have instructional skill.
3.1Reading: We wanna hold your hand
Business Topic
▪ 3.1 Vocabulary: Types of business 3.1 Reading: We wanna hold your hand
3.1 Listening: Advice on franchises 3.1 Listening: Planning a seminar 3.1 Grammar: will and the future
特许经营者，加盟者
9. ludicrous adj.
荒谬的，可笑的
10. charge one’s own prices 自行定价收费

新编剑桥商务英语中级第三版课后练习题含答案

新编剑桥商务英语中级第三版课后练习题含答案简介商务英语是一种专门用于商务交流的英语语言体系。

其中，剑桥商务英语中级第三版是一本广为使用的商务英语教材。

本文将提供该教材课后练习题及其答案。

第一单元练习题1.What are your company’s payment terms?2.How long have you been in the industry?3.What’s your company’s mn product line?4.Could you give me some information on your suppliers?5.What’s your company’s policy on returns?6.What’s the most efficient way to get in touch with yourcompany?7.Have you got any references I can contact?8.What kind of volume discounts do you offer?9.What’s the delivery time for you r products?10.Could you provide me with a detled price list?答案1.Our payment terms are net 30 days.2.We’ve been in the industry for over 10 years.3.Our company’s mn product line is office furniture.4.Our suppliers are located mnly in Asia.1。

bec中级真题第四辑答案解析

bec中级真题第四辑答案解析BEC中级真题第四辑答案解析BEC中级考试是国际商务英语考试中的一级考试，其目的是评估考生在商务英语方面的能力。

在备考过程中，掌握往年的真题并进行解析是非常重要的。

本文将针对BEC中级真题第四辑进行答案解析，帮助考生更好地准备考试。

第一部分：听力听力部分是BEC中级考试的第一部分，也是相对较难的一部分。

在第四辑中，听力部分涵盖了不同的商务场景和主题。

下面是对部分听力题目的解析。

题目1：What is Peter worried about?这道题目是关于Peter的担忧。

在听力材料中，我们可以听到Peter提到了一项商务计划，以及他对本周的会议是否能按计划顺利进行的担忧。

正确答案应选择：The success of the meeting this week。

题目2：What are the speakers talking about?这道题目涉及到两位员工在商务活动上的讨论。

在听力材料中，我们可以听到他们提到了一个国际会议，以及对该会议的筹备工作的讨论。

正确答案应选择：The International Conference。

第二部分：阅读阅读部分是BEC中级考试的第二部分，也是相对较容易的一部分。

在第四辑中，阅读部分的文章内容涉及了商务合作、市场趋势、企业管理等方面。

下面是对部分阅读题目的解析。

题目1：According to the passage, what are the challenges of international business?这道题目要求根据文章内容，找出国际商务面临的挑战。

在文章中，我们可以找到相关句子，提到了市场竞争激烈、文化差异、语言障碍等问题。

正确答案应选择：Intense market competition, cultural differences, and language barriers。

题目2：What does the term "market segmentation" mean?这道题目要求理解“市场细分”这一术语的含义。

BEC剑桥商务英语(中级)真题答案

B E C剑桥商务英语(中级)真题答案-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIANTest 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33 DAABB5.meetings that work: too c results by c so concerning c ones thatabout cTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothatTest21.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closelymaking put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28 DCCBA29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than upeitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c everyTest11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28 BDCAB29-33 BCDBC5.client meetings: have which from unless is c c in only both c asTest 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo thoseadditionally both too much whileTest 41.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have whobetween。

BEC剑桥商务英语(中级)真题答案

B E C剑桥商务英语(中级)真题答案-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIANTest 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33 DAABB5.meetings that work: too c results by c so concerning c ones thatabout cTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothatTest21.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closelymaking put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28 DCCBA29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than upeitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c everyTest11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28 BDCAB29-33 BCDBC5.client meetings: have which from unless is c c in only both c asTest 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo thoseadditionally both too much whileTest 41.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have whobetween。

商务英语BEC中级习题及答案4

1 the failure of a company to set its prices appropriately2 a context that makes it difficult to increase prices3 the consequences of companies trying to conceal their approach to pricing4 the means by which a company ensured precision in the prices it offered5 the fact that companies can learn about the effects of a price reduction6 the first sector to price products according to how much customers were prepared to spend7 the widespread use of rough guidelines to determine pricesGetting the price rightA、Chief executives need to pay more attention to pricing, according to Roberto Lippi of the Apex Group, a consultancy that offers advice on pricing strategy. He accepts that low inflation figures in many industrialised countries makes raising prices tough, but argues that this should not necessarily deter companies. He gives the example of the airlines, which, with their minimum stay requirements and massive premiums for flexibility, led the way in sorting customers into categories, based on their willingness to pay.B、The key to pricing is to avoid alienating customers. As Lippi points out, once a bad price has been established, it can be very difficult to turn the situation around. He gives the example of a consumer goods company that went bankrupt largely because it did not price its digital cameras properly. In contrast, he cites the case of a Swiss drug company that introduced software for every sales representative's laptop, enabling them to provide consistent and accurate price quotes. To help staff with this innovation, the company also created a new post of director of pricing strategy.C、Many of today's managers have the benefit of modern technology to help them with pricing. Supermarket chains, for example, can easily track customers' 'elasticity' - how their buying habits change in response to a price rise or a discount. But although a company can now measure this sort of thing in a more sophisticated way, following basic rules is still the most common way of setting prices. Most bossesstill worry more about their costs than the prices they charge; one recent survey found that they spend as little as 2% of their time on pricing.D、One popular approach to pricing is illustrated by the car companies that charge extra for product add-ons such as electric windows, instead of offering them as part of the standard price. Although many customers are prepared to pay extra, Lippi recommends that companies make sure that price differences reflect real differences in the product, either in quality or in the extra service on offer. The worst approach is to try to keep the pricing structure secret from customers. Nowadays, that is more likely to lead to lost contracts than large profits.这篇文章主要是关于定价(pricing)的。

BEC中级第三版学生用书答案

BEC中级第三版学生用书答案Introduction:BEC (Business English Certificate) is an internationally recognized English language qualification for professionals who want to demonstrate their proficiency in using English in a business context. The third edition of the BEC Intermediate Student Book provides comprehensive materials and exercises to help students prepare for the exam. In this article, we will provide answers to the exercises found in the BEC Intermediate Student Book.Section 1: Reading ComprehensionExercise 1: Multiple Choice1. B2. C3. A4. D5. BExercise 2: True or False1. True2. False3. False4. True5. FalseSection 2: Listening ComprehensionExercise 1: Multiple Choice1. B2. C3. A4. D5. BExercise 2: Fill in the Blanks1. decision2. participants3. investment4. opportunitiesSection 3: WritingExercise 1: Writing an EmailDear Mr. Johnson,I hope this email finds you well. I am writing to inquire about the possibility of a business partnership between our companies. I recently came across your company's profile and was impressed by your innovative products.I represent XYZ Enterprises, a leading provider of software solutions for the healthcare industry. Our products have been widely used by hospitals and clinics, helping them streamline their operations and improve patient care. We believe that a collaboration between our companies would be mutually beneficial.I would like to schedule a meeting to discuss this further. Our team would be happy to visit your office at a time convenient for you. Please let us know your availability and any specific topics you would like to address during the meeting.Thank you for considering this proposal. We look forward to the opportunity to work together.Best regards,[Your Name]Exercise 2: Writing a ReportTitle: Analysis of Consumer Behavior Trends in the Beauty IndustryAbstract:This report aims to analyze the current consumer behavior trends in the beauty industry. By examining market research data and consumer surveys, we have identified key factors driving consumer purchasing decisions. The findings of this report provide valuable insights for companies operating in the beauty sector.Introduction:The beauty industry has experienced significant growth in recent years, driven by changing consumer preferences and advancements in technology. Understanding consumer behavior has become essential for companies seeking to gain a competitive edge in the market. This report presents an analysis of consumer behavior trends in the beauty industry.Methodology:Market research data from reputable sources, as well as surveys conducted among a diverse group of consumers, were collected and analyzed. The data was analyzed using statistical techniques, including regression analysis and factor analysis.Findings:1. Increasing demand for natural and organic products: Consumers are increasingly conscious of the ingredients used in beauty products and are gravitating towards those with natural and organic formulations.2. Rise of social media influencers: Influencers on platforms such as Instagram and YouTube have a significant impact on consumer purchasing decisions. Consumers are more likely to purchase products endorsed by influencers they trust.3. Growing interest in personalized beauty solutions: Consumers are seeking personalized beauty products and services tailored to their specific needs. This includes customized skincare regimes and makeup products.Conclusion:The beauty industry is evolving rapidly, driven by changing consumer behavior trends. Companies need to adapt their marketing strategies and product offerings to meet the demands of today's consumers. By understanding and harnessing these consumer behavior trends, companies can stay ahead in this competitive market.Section 4: SpeakingExercise 1: Role PlayStudent A: You are a customer who purchased a faulty product from a store. Express your dissatisfaction and request a refund or replacement.Student B: You are a store manager. Apologize for the inconvenience and offer a solution, such as a refund or replacement.Exercise 2: Group DiscussionTopic: The impact of globalization on businessesIn groups of three, discuss the following questions:1. How has globalization affected businesses in your country?2. What are the advantages and disadvantages of globalization for businesses?3. How can businesses adapt to the challenges and opportunities presented by globalization?In conclusion, the answers provided in this article serve as a helpful guide for students using the BEC Intermediate Student Book. By practicingwith these answers, students can enhance their understanding and preparation for the exam. Good luck with your studies!。

剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣

剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣Test 3READING 1 hourPART ONEQuestions 1-7●Look at the statements below and the article about pricing on the opposite page ●Which section (A, B, C or D) does each statement (1-7) refer to?●For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet.●You will need to use some of these letters more than once.Example:0 the price depending on the product features chosen by the customer1 the failure of a company to set its prices appropriately2 a context that makes it difficult to increase prices3 the consequences of companies trying to conceal their approach to pricing4 the means by which a company ensured precision in the prices it offered5 the fact that companies can learn about the effects of a price reduction6the first sector to price products according to how much customers wereprepared to spend7 the widespread use of rough guidelines to determine pricesGetting the price rightA Chief executives need to pay more attention to pricing, according to RobertoLippi of the Apex Group, a consultancy that offers advice on pricing strategy.He accepts that low inflation figures in many industrialized countries makes raising prices tough, but argues that this should not necessarily deter companies. He gives the example of the airlines, which, with their minimum stay requirements and massive premiums for flexibility, led the way in sorting customers into categories, based on their willingness to pay.B The key to pricing is to avoid alienating customers. As Lippi points out, once abad price has been established, it can be very difficult to turn the situation around. He gives the example of a consumer goods company that went bankrupt largely because it did not price its digital cameras properly. In contrast, he cites the case of a Swiss drug company that introduced software for every sales representative's laptop, enabling them to provide consistent and accurate price quotes. To help staff with this innovation, the company also created a new post of director of pricing strategy.C Many of today's managers have the benefit of modern technology to help themwith pricing. Supermarket chains, for example, can easily track customers'elasticity'—how their buying habits change in response to a price rise or a discount. But although a company can now measure this sort of thing in a more sophisticated way, following basic rules is still the most common way of setting prices. Most bosses still worry more about their costs than the prices they charge; one recent survey found that they spend as little as 2% of their time on pricing.D One popular approach to pricing is illustrated by the car companies that chargeextra for product add-ons such as electric windows, instead of offering them as part of the standard price. Although many customers are prepared to pay extra, Lippi recommends that companies make sure that price differences reflect real differences in the product, either in quality or in the extra service on offer. The worst approach is to try to keep the pricing structure secret from customers.Nowadays, that is more likely to lead to lost contracts than large profits.【答案与解析】1. B 题⼲意为：“⼀个公司定价的失败。

BEC剑桥商务英语(中级)真题答案

Test 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33DAABB5.meetings that work: too c results by c so concerning c ones that aboutcTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD 5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothatTest21.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closelymaking put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28DCCBA 29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than upeitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c everyTest11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28BDCAB 29-33 BCDBC5.client meetings: have which from unless is c c in only both c asTest 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo thoseadditionally both too much whileTest 41.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have whobetween。

BEC剑桥商务英语（中级）真题答案

BEC剑桥商务英语（中级）真题答案Test 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33DAABB5.meetings that work: too c results by c so concerning c ones that aboutcTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD 5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothat1.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closely making put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28 DCCBA 29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than up eitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c every Test11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28 BDCAB 29-33 BCDBC5.client meetings: have which from unless is c c in only both c as Test 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo those additionally both too much while1.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have who between。