银行柜面英语对话

一、情景:

顾客银行取10000元人民币,银行职员请她出示有关身份证明与填写取款单,并输入帐户密码、顾客起初输错了密码,但后来想起来了、银行职员询问顾客需要什么面值得货币、顾客告知职员她要5000元百元面值得钞票,3000元五十面值得钞票,其余得要小面值得钞票

A:Hello,what can I do for you?

B:I’d like to withdraw 10000 RMB ,here is the withdrawal slip、

A:Ok,please enter your code number、

B:Ok、

A:Sorry,the code number is wrong、

B:Oh,I’m sorry、Let me see,maybe I can give you another number、

A:It’s correct now、By the way, how do you want your money?

B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots、

A:No problem、Here you are、

B:Thank you、

二、Cue Card B (for Student B)

Situation : You are the bank clerk and is receiving your customer

You are going to :

Introduce the current accounts and fixed accounts for individuals ;

Give some advice to your customer ;

Ask the customer to fill in the application form and show his/her ID card、

提示卡B(给同学B)

情景:您就是银行职员,正在接待一位顾客。

您要给顾客介绍个人活期存款与定期存款,并且给她提供建议。然后请顾客填写申请表并向她出示她得账号。

这个翻译就是对得,但就是最后一句,不就是“并向她出示她得账号”而就是要求客人出示她/她自己得身份证。(ID卡,也可以就是身份证明文件)

三、Cue Card B(for student B)

Situation :After tourism ,you e to the bank to exchange the money

You are going to :

Express your purpose and ask the current exchange rate ;

Fill in the exchange memo ;

Check the money and keep the exchange memo

A:Good morning ,sir,Can i help you？

B:I want to exchange the money、How about the current exchange rate ?

A:OK,sir、the current exchange rate is 、、、、、、、、、、、、、、、、、、、and you need to fill in the exchange memo if you want to exchange money,here you are、

B:Ok、thank you、

1. 问答DIALOGUE

Clerk: Hello, what can I do for you?(Yes?)

职员:您好,请问您要办理什么业务？

Customer: Please tell me my balance、

顾客:请帮我查询一下帐户余额。职员:您讲慢些好吗？

Clerk: please speak slowly、

Clerk: Please write it down on the paper、

职员:您用纸写下来好吗？

Clerk: Yes, sir(miss),wait a moment please、

职员:好得,先生(小姐),请稍等。

Clerk: Your balance at the bank is RMB 5,000、

职员:您在本行得帐户余额就是人民币5000元。

Customer: My magcard does not work, please take a look、

顾客:我得银行磁卡出现故障了,能帮我瞧一下吗？

Clerk: No problem, the magcard is locked, show me your passport, I will help you out、

职员:问题不大,您得银行磁卡被锁住了,请出示护照,输入密码就可以给您解开。Clerk: The magcard need more magnetism, it is ok now、

职员:您得银行磁卡需要加磁,现在加好了。

Customer: I want to close my account with you、

顾客:我想结束在您们这儿得帐户。

Clerk: Please go to the number 6 counter、

职员:请到6号柜台办理、

Clerk: Please go to the open counter、

职员:请到大厅开放式柜台办理。

Clerk: Please take a seat over there for a moment; our client manager will help you、

职员:请先在大厅休息一下,马上会有客户经理来帮助您。

Customer: I would like to, thanks、

顾客:好得,谢谢。

2. 存款DEPOSIT

Clerk: How much cash do you plan to deposit in your account?

职员:您有多少钱要存入呢？

Customer: I want to deposit 300 yuan in my account、

顾客:我想在我得户头上存300元。

Customer: Please tell me the procedure for opening a savings account、

顾客:请告诉我开个储蓄帐户需要什么手续。

Clerk: Please fill in the depositing form, the sum of money,your name, address and professional unit、

职员:请填张存款单,写明数额、姓名,地址与工作单位。

Clerk: Please fill in your name, the number of the certificate and your telephone、

职员:请写上您得姓名、证件号码与联系方式。

Clerk: Words and figures differ、

职员:您填写得文字与数字不符。