民航英语口语
空姐常用英语口语100句
英语⼝语频道为⼤家整理的空姐常⽤英语⼝语100句，供⼤家参考:) 1 I want a package deal including airfare and hotel.我需要⼀个成套服务，包括机票和住宿。
2 I’d like to change this ticket to the first class.我想把这张票换成头等车。
3 I’d like to reserve a sleeper to Chicago.我要预订去芝加哥的卧铺。
4 I won’t check this baggage.这件⾏李我不托运。
5 I’d like to sit in the front of the plane.我要坐在飞机前部。
6 I missed my train.我未赶上⽕车。
7 I haven’t nothing to declare.我没有要申报的东西。
8 It’s all personal effects.这些东西都是我私⼈⽤的。
9 I’ll pick up ticket at the airport counter.我会在机场柜台拿机票。
10 I’d like two seats on today’s Northwest Flight 7 to Detroit, please. 我想订两张今天西北航空公司7班次到底特律的机票。
11 We waited for John in the lobby of the airport.我们在机场的⼤厅⾥等约翰。
12 I’d like to buy an excursion pass instead.我要买⼀张优待票代替。
13 I’d like a refund on this ticket.我要退这张票。
14 I’d like to have a seat by the window.我要⼀个靠窗的座位。
15 You have to change at Chicago Station.你必须要在芝加哥站转车。
民航常用英语口语
民航常用英语口语(总5页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--英文口语1、I owe you one. 中文：我欠你一个人情。
英文口语2、Keep your fingers crossed. 中文：为成功祈祷吧。
英文口语3、I'm broke. 中文：我身无分文。
英文口语4、Dinner is on me. 中文：晚饭我请客。
英文口语5、It's up in the air. 中文：尚未决定。
英文口语6、I couldn't get through. 中文：不打不通电话。
英文口语7、I wish I could. 中文：但愿我能。
英文口语8、Could I have the bill, please 中文：请把账单给我好吗英文口语9、I appreciate your invitation. 中文：感谢你的邀请。
英文口语10、That depends. 中文：看情况。
英文口语11、I'm not feeling well. 中文：我感觉不舒服。
英文口语12、It's a piece of cake. 中文：这很容易。
英文口语13、How do I look 中文：我看上去怎么样英文口语14、It doesn't make any difference. 中文：都一样。
英文口语15、I feel the same way. 中文：我也有同感。
英文口语16、It doesn't matter to me. 中文：这对我来说无所谓。
英文口语17、I can't tell. 中文：我说不准。
英文口语18、Let's make up. 中文：让我们言归于好吧。
英文口语19、It's a nice day today. 中文：今天天气很好。
英文口语20、Let's call it a day. 中文：我们今天就到这儿吧。
航空英语口语900句
航空英语口语30句1、Would you like to read these news papers or magazines?您想看这些报纸或杂志吗?2、I'd like to reconfirm my plane reservation please.我想要确认我预定的机位。
4、are you going to study there or just for sight seeing?你是去学习还是只去旅游?5、we can't take off because the airport is closed due to poor visibility.由于低能见度，机场关闭，我们不能起飞。
6、Any check-in bags?你有托运行李吗?7、morning, madam(sir). welcome board!早上好，女士(先生)。
欢迎登机!8、open seat belts. leave everything behind and come this way!解开安全带，别拿行李，朝这边走!9、morning, sir. welcome aboard. business class or economy?早上好，先生。
欢迎登机。
坐公务还是经济舱?10、 fasten your seat belts immediately. the plane will make an emergency landing because of the sudden breakdown of an engine.马上系好安全带。
由于飞机发动机出现故障，将做紧急迫降。
11、would you like anything to drink first?您想先喝点什么?12、the flight has been delayed because of bad weather.由于天气恶劣，航班已经延误。
民航英语100句
1．Good morning. Welcome aboard!早上好，欢迎登机！2．Excuse me. May I see your boarding pass?对不起，能看一下您的登机牌吗？3．What's your seat number?您的座位号是多少？4．I'm afraid you are in the wrong seat.恐怕您坐错了座位。
5．May I help you with your bag?我能帮您提行李吗？6．Please carry your bag and follow me.请提着行李跟我来。
7．I'm afraid you'll have to stow your bag under the seat in front of you.恐怕您要将行李放您前排的座椅下面。
8．You may adjust your seat back by pressing the button on the arm of your seat.您可以通过座椅扶手的按钮来调节座椅靠背。
9．If there's anything we can do for you, just press the call button.如有任何需要，请按呼唤铃。
10．Your hot towel/wet towel, madam/sir.请您用热毛巾/湿纸巾，女士/先生。
11．There are toilets in the front and rear of the cabin.客舱的前面和后面都有洗手间。
12．Lavatory is not allowed to use during take－off.飞机起飞期间，洗手间禁止使用。
13．We have People's Daily, China Daily, CAAC inflight magazines, Phoenix weekly, Commercial Travel and other local papers for you to read. Which would you like?我们有《人民日报》、《中国日报》、《中国民航杂志》、《凤凰周刊》、《商旅报》和其他一些地方报纸。
航空英语口语
航空英语口语1．Goodmorning.Welcomeaboard! 早上好，欢迎登机！2．Excuseme.MayIseeyourboardingpass 对不起，能看一下您的登机牌吗？3．What'syourseatnumber 您的座位号是多少？4．I'mafraidyouareinthewrongseat. 恐怕您坐错了座位。
5．MayIhelpyouwithyourbag 我能帮您提行李吗？6．Pleasecarryyourbagandfollowme. 请提着行李跟我来。
7．I'mafraidyou'llhavetostowyourbagundertheseatinfrontofyou.恐怕您要将行李放您前排的座椅下面。
8．Youmayadjustyourseatbackbypressingthebuttononthearmofyourse at.您可以通过座椅扶手的按钮来调节座椅靠背。
9．Ifthere'sanythingwecandoforyou,justpressthecallbutton.如有任何需要，请按呼唤铃。
10．Yourhottowel/wettowel,madam/sir. 请您用热毛巾/湿纸巾，女士/先生。
11．Therearetoiletsinthefrontandrearofthecabin. 客舱的前面和后面都有洗手间。
12．Lavatoryisnotallowedtouseduringtake－off. 飞机起飞期间，洗手间禁止使用。
13．WehavePeople'sDaily,ChinaDaily,CAACinflightmagazines,Phoenixweekly,CommercialTravelandotherlocalpapersforyoutoread.Whichwo uldyoulike我们有《人民日报》、《中国日报》、《中国民航杂志》、《凤凰周刊》、《商旅报》和其他一些地方报纸。
民航乘务英语口语
以下是一些民航乘务英语口语的例子：1. 问候和欢迎：- Welcome aboard!（欢迎登机！）- Good morning/afternoon/evening, ladies and gentlemen.（早上/下午/晚上好，女士们先生们。
）- Thank you for choosing our airline.（感谢选择我们的航空公司。
）2. 安全说明：- Please fasten your seatbelt.（请系好安全带。
）- In case of emergency, oxygen masks will drop from the overhead compartments.（发生紧急情况时，氧气面罩会从头顶的行李仓掉下来。
）- Your life jacket is located under your seat.（您的救生衣放在座位下方。
）- The emergency exits are located at the front, middle, and rear of the aircraft.（紧急出口位于飞机的前部、中部和后部。
）3. 提供服务：- Can I get you anything to drink?（需要给您倒点什么喝吗？）- Would you like a blanket or pillow?（您需要毯子或枕头吗？）- Are you ready to order your meal?（您准备好点餐了吗？）- How can I assist you?（我可以帮您什么忙？）4. 飞行信息：- We are currently cruising at an altitude of 35,000 feet.（我们目前正在飞行，飞行高度为35,000英尺。
）- We will be landing in approximately 30 minutes.（预计将在大约30分钟后降落。
航空常用的英语口语表达
【导语】航空(aviation) ，⼀种复杂⽽有战略意义的⼈类活动，指飞⾏器在地球⼤⽓层(空⽓空间)中的飞⾏(航⾏)活动。
今天©⽆忧考⽹主要给⼤家分享航空常⽤的英语⼝语表达，希望对你们有帮助!【篇⼀】航空常⽤的英语⼝语表达1 Do I have to make a reconfirmation?我还要再确认吗?2 Is there any earlier one?还有更早⼀点的吗?3 Could you tell me my reservation number,please?请你告诉我我的预订号码好吗?4 Can I get a seat for todays 7:00 a.m.train?我可以买到今天上午7点的⽕车座位吗?5 Could you change my flight date from London to Tokyo?请你更改⼀下从伦敦到东京的班机⽇期好吗?6 Is there any discount for the USA Railpass?⽕车通⾏证有折扣吗?7 May I reconfirm my flight?我可以确认我的班机吗?8 Are they all non-reserved seats?他们全部不预订的吗?9 Do I have to reserve a seat?我⼀定要预订座位吗?10 May I see a timetable?我可以看时刻表吗?11 How long will I have to wait?我要等多久呢?12 Which would you prefer,a smoking seat or a non-smoking seat?你喜欢哪种，吸烟座还是禁烟座呢?13 Do you have any other flights?你们有其他航班么?14 When would you like to leave?你准备什么时候启程?15 Can I reconfirm by phone?我能电话确认吗?16 Where can I make a reservation?我到哪⾥可以预订?17 Do I need a reservation for the dining car?我需要预订餐车吗?18 How many more minutes will it take for the train to arrive?⽕车还要多少分钟就要到达呢?19 Is this a daily flight?这是每⽇航班吗?20 Excuse me.May I get by?对不起，我可以上车吗?【篇⼆】航空的英语⼝语情景⼀：饮料服务Attendant: May I offer you something to drink? (您需要喝点什么吗?)You: Yes, coke with ice, please / water is fine, please. (要，可乐加冰 / ⽔就好)Attendant: May I get you something else? (您还需要什么吗)You: Yes, can I get refill of my coffee, please. (请再给我⼀点咖啡)其他常见的机上饮料：coffee (咖啡), tea (茶), apple juice (苹果汁), orange juice (柳橙汁), tomato juice (番茄汁), soft drinks (软性饮料如汽⽔), beers (啤酒), ginger ale (姜汁汽⽔), wine (红⽩酒)..etc.情景⼆：送餐服务You: What time will the meal be served? (⼏点会送餐)Attendant: We will serve the meals in 15 minutes. (我们15分钟后会开始送餐)Attendant: Please take a look at the menu. What would you lie to eat? (请看⼀下菜单。
民航服务英语口语
民航服务英语口语民航服务英语口语CONVERSATIONALENGLISHFORAIRLINE PASSENGERSERVICECall-center2008.8务ContentsUnit One Flight Information(航班务务) (3)Lesson One Flight Information(航班务务) (3)Lesson Two Travel Inquiry(航空旅游务务) (5)Lesson Three Documents(旅行文件) (6)Lesson Four Direct and Connecting Flights(直航班务程航班达与) (8)Unit Two Airline Reservations(务票) (9)Lesson One Reservations(务票) (9)Lesson Two Onward Reservations(务务程票) (10)Lesson Three Reservation Change(务票改务) (12)Lesson Four Delay and Cancellation(延务取消与) (13)Lesson Five Standby(候务) (14)Unit Three Ticketing and Fares(出票票价与) (16)Lesson One Ticketing(出票) (16)Lesson Two Fares and Means of Payments(票价支付方式与) (17)Lesson Three Lost Ticket and Refund(机票务失退票与) (18)Unit Four Reconfirmation(再务务) (19)Unit Five Check In(务理登机手务) (20)Lesson One Normal Check-in(务理登机手务) (20)Lesson Two Ticket and Passport(机票务照与) (22)Lesson Three Seat Preference and Baggage(座位务务行李与) (23)Lesson Four At the Check-in Counter(在行李交台运柜) (24)Unit Six At the Information Counter(在务务务) (25)Lesson One Passenger List(旅客务务) (25)Lesson Two At the Information Counter(在务务务) (26)Unit Seven Arrivals(到达) (28)Lesson One Transit Passengers(务境旅客) (28)Lesson Two Baggage Handling(行李务理) (29)Unit Eight Hotel and Ground Transportation(旅务地面交通与) (30)Lesson One Hotel(旅务) (30)Lesson Two Ground Transportation(地面交通) (31)Unit Nine A Charter Flight(包机) (33)Unit One Flight InformationLesson OneFlight InformationNotes1.How are you doing? 你好务,务是一句务候务。
民航服务人员英语口语
民航服务人员英语口语1. Greetings and IntroductionHello and welcome aboard! My name is [Name] and I will be your flight attendant today.2. Safety AnnouncementsLadies and gentlemen, please pay attention to the following safety announcements. In the unlikely event of an emergency, the nearest exit may be behind you. Please take a moment to locate the emergency exits.3. In-Flight ServicesWe will be offering a complimentary beverage and snack service on this flight. If you have any dietary restrictions or allergies, please let us know.4. Assistance with LuggageMay I assist you with your carry-on luggage? Please let me know if you need any help storing your luggage in the overhead compartments.5. Flight UpdatesLadies and gentlemen, we are currently flying at an altitude of [Altitude] and our estimated time of arrival is [ETA]. We will keep you updated throughout the flight.6. Arrival AnnouncementsLadies and gentlemen, we have begun our descent into [Destination]. Please make sure your seatbelts are securely fastened and your tray tables are stowed.7. Thank You and GoodbyeThank you for choosing [Airline] for your travel needs. We hope you had a comfortable flight and look forward to seeing you again soon. Goodbye!。
机场常用英语口语50句和翻译
机场常用英语口语50句和翻译1.Hello, can I see your boarding pass, please?你好，我可以看下你的登机牌吗？2.Where are you flying to today?你今天要飞往哪里？3.I’m traveling to Paris for business.我是为了出差去巴黎的。
4.What time does the flight to London depart?飞往伦敦的航班几点起飞？5.Is there a duty-free shop in the terminal?这个航站楼有免税店吗？6.Excuse me, where can I buy a SIM card?对不起，我在哪里可以买SIM卡？7.Could you tell me where the nearest restroom is?请问最近的洗手间在哪里？8.Do you have any carry-on luggage?你有随身行李吗？9.My flight was delayed.我的航班延误了。
10.Could you show me where the baggage claim area is? 你能告诉我行李领取区在哪吗？11.Are there any vegetarian meal options on this flight? 这次航班有素食选择吗？12.What gate is the flight to Dubai departing from?飞往迪拜的航班从哪个登机口出发？13.Where can I find a taxi to the city center?我在哪里可以找到去市中心的出租车？14.Can I change my seat to a window seat?我可以换座位坐靠窗的吗？15.I would like to request a wheelchair for my elderly mother.我想为我年迈的母亲请求一把轮椅。
民航服务英语口语大全(详细中英分类)
民航服务英语口语大全（详细中英分类）一、登机前验票口：中文：请出示您的登机牌和身份证/护照。
英文：May I see your boarding pass and ID please?行李托运处：中文：请把您的行李放在传送带上，然后我会帮您称重。
英文：Please place your luggage on the conveyor belt, and I'll help you weigh it.安检口：中文：请把所有金属物品和电子设备放在托盘里，然后过安检门。
英文：Please place all metal items and electronic devices in the tray and walk through the security gate.候机室：中文：请注意广播和屏幕上的登机信息。
英文：Please pay attention to the boarding information on the broadcast and screens.登机口：中文：请保持排队，准备登机。
英文：Please line up and prepare for boarding.二、登机机舱门：中文：欢迎登机，您的座位在哪个位置？请向机舱里走。
英文：Welcome aboard. Where is your seat? Please proceed into the cabin.机舱内：中文：请注意安全带的使用方法。
安全带应该系紧，并保持在整个航班中系着。
英文：Please pay attention to the safety briefing. The seatbelt should be fastened tightly and remain fastened throughout the flight.中文：在紧急情况下，需要将氧气面罩拉向自己。
请先将氧气面罩放在您的口鼻上，然后再帮助其他乘客。
航空英语口语100句(1)
航空英语口语100句1.Good morning. Welcome aboard! 早上好，欢迎登机！2.Excuse me. May I see your boarding pass？对不起，能看一下您的登机牌吗？3.What's your seat number? 您的座位号是多少？4.I'm afraid you are in the wrong seat. 恐怕您坐错了座位。
5.May I help you with your bag? 我能帮您提行李吗？6.Please carry your bag and follow me. 请提着行李跟我来。
7.I'm afraid you'll have to stow your bag under the seat in front ofyou. 恐怕您要将行李放您前排的座椅下面。
8.You may adjust your seat back by pressing the button on the arm ofyour seat. 您可以通过座椅扶手的按钮来调节座椅靠背。
9.If there's anything we can do for you, just press the call button. 如有任何需要，请按呼唤铃。
10.Your hot towel/wet towel, madam/sir. 请您用热毛巾/湿纸巾，女士/先生。
11.There are toilets in the front and rear of the cabin. 客舱的前面和后面都有洗手间。
vatory is not allowed to use during take－off. 飞机起飞期间，洗手间禁止使用。
13.We have People's Daily, China Daily, CAAC inflight magazines,Phoenix weekly, Commercial Travel and other local papers for you toread. Which would you like?我们有《人民日报》、《中国日报》、《中国民航杂志》、《凤凰周刊》、《商旅报》和其他一些地方报纸。
机场常用的英语交流口语
机场常用的英语交流口语一、值机乘客：“Excuse me, where can I check in for flight [flight number]?”（打扰一下，我在哪里办理[航班号] 的登机手续？）工作人员：“Please go to counter [number].”（请去[数字] 号柜台。
）乘客：“Can I have an aisle/window seat, please?”（请问我可以要一个靠过道/ 靠窗的座位吗？）工作人员：“Sure. I'll try to arrange it for you.”（当然可以。
我会尽力为你安排。
）二、行李托运乘客：“How many pieces of luggage can I check in?”（我可以托运几件行李？）工作人员：“It depends on your ticket class. Generally, economy class passengers can check in one or two pieces.”（这取决于你的机票舱位。
一般来说，经济舱乘客可以托运一件或两件行李。
）乘客：“Is my luggage overweight?”（我的行李超重了吗？）工作人员：“Let me check. Yes, it's overweight. You'll need to pay an excess baggage fee.”（让我检查一下。
是的，超重了。
你需要支付超重行李费。
）三、安检工作人员：“Please put your belongings in the tray and walk through the metal detector.”（请把你的物品放在托盘里，然后走过金属探测器。
）乘客：“Do I need to take off my shoes?”（我需要脱鞋吗？）工作人员：“Yes, please take off your shoes and place them in the tray.”（是的，请脱鞋并把它们放在托盘里。
机场常用英语口语50句教学和翻译
机场常用英语口语50句教学和翻译在国际旅行中，机场是我们不可避免的中转地，因此掌握一些机场常用英语口语对于顺利完成旅程极为重要。
下面将介绍50句常用英语口语，并给出相应的中文翻译，希望对大家有所帮助。
1.请问，这里是哪个航空公司的柜台？What airline is this counter for?2.我想确认我坐的是哪个航班。
I’d like to confirm which flight I’m on.3.请问，您要去哪里？Where are you flying today?4.请出示您的护照和登机牌。
Can I see your passport and boarding pass, please?5.我需要办理值机手续。
I need to check in for my flight.6.请将行李寄舱。
Please check in my luggage.7.我需要办理紧急登机手续。
I need to request an emergency boarding.8.我有一个登机箱要带上飞机。
I have a carry-on bag I want to take on the plane.9.我需要一张窗户旁的座位。
I’d like a seat by the window.10.我需要一个靠走廊的座位。
I need a seat on the aisle.11.请问，这趟航班是准点起飞吗？Is this flight on time?12.请问，机场提供免费Wi-Fi吗？Is there free Wi-Fi at the airport?13.请问，厕所在哪里？Where is the restroom, please?14.我需要一份机场地图。
I need a map of the airport.15.我需要在机场兑换美元。
I need to exchange some dollars at the airport.16.在哪里可以找到前往市中心的出租车服务？Where can I find a taxi to the city center?17.这附近有没有提供机场巴士服务的地方？Is there a place nearby that offers airport shuttle services?18.在哪里可以找到租车服务？Where can I find car rental services?19.我需要订一辆出租车。
航空英语口语
航空英语口语1． Good morning. Welcome aboard 早上好,欢迎登机2． Excuse me. May I see your boarding pass 对不起,能看一下您的登机牌吗3． What's your seat number 您的座位号是多少4． I'm afraid you are in the wrong seat. 恐怕您坐错了座位;5． May I help you with your bag 我能帮您提行李吗6． Please carry your bag and follow me. 请提着行李跟我来;7． I'm afraid you'll have to stow your bag under the seat in front of you.恐怕您要将行李放您前排的座椅下面;8． You may adjust your seat back by pressing the button on the arm of your seat.您可以通过座椅扶手的按钮来调节座椅靠背;9． If there's anything we can do for you, just press the call button. 如有任何需要,请按呼唤铃;10． Your hot towel/wet towel, madam/sir. 请您用热毛巾/湿纸巾,女士/先生;11． There are toilets in the front and rear of the cabin. 客舱的前面和后面都有洗手间;12． Lavatory is not allowed to use during take－off. 飞机起飞期间,洗手间禁止使用;13． We have People's Daily, China Daily, CAAC inflight magazines, Phoenix weekly, Commercial Travel and other local papers for you to read. Which would you like我们有人民日报、中国日报、中国民航杂志、凤凰周刊、商旅报和其他一些地方报纸;请问您想要哪一种14．－Do you speak English －您说英语吗－Yes, I speak a little English. －是的,说一点点; 15．－How long does our flight take －我们要飞多久－Our flight takes three hours. －我们的空中飞行时间为3小时;16．－At what altitude are we flying －飞机现在的飞行高度是多少－We are flying at an altitude of 9000 meters. －我们的飞行高度为9000米;17．－What is the speed of our plane －我们飞行的速度是多少－It's 950 kilometers an hour. －我们的飞行速度为每小时950公里;18． Shall I bring you a blanket 我给您拿床毯子好吗19．－Where are we now/Which place is it －我们现在在哪里/这是什么地方－We are flying over the Yangtze River. －我们正在飞越长江;20． We'll soon be serving drinks/dinner. Please put down thetray table in front of you.我们很快就要供应饮料/正餐;请将您前面的小桌板放下来;21． What would you like, sir 先生,您想要点什么22． Would you like some ice in your drink 您想在饮料里加点冰块吗23． Sorry, but we are out of orange juice. 对不起,橙汁已经没有了;24．－Why aren't we taking off yet －为什么我们还没有起飞－We are waiting for the aircraft ahead of us to take off. －我们要等前面的飞机起飞以后才行;25． I'm sorry for keeping you waiting so long. 对不起,让您久等了;26． I'm sorry. I didn't get that. Could you repeat it 对不起,我没有完全听懂;您能重复一遍吗27． May I clear off your table now 我可以清理小桌板了吗28．－How far is the city from the airport －这个城市离机场有多远－The city is 26 kilometers from the airport. －该城市距离机场26公里;29．According to the latest weather report, the outside temperature is 20 degrees centigrade.根据最新的天气消息,外面温度为摄氏20度;30． Please remain seated until the plane has come to a complete stop.在飞机完全停稳前,请不要离开您的座位;31． Now we'd like you to accept the little gift as a souvenir. We hope you'll like it.现在请您接受这小小的纪念品;希望您会喜欢;32．Could you give us some advice on improving in－flight service 您能就提高机上服务质量给我们提些建议吗33． I hope you have a nice trip in Beijing. 希望您在北京玩得开心;34． We thank you for flying with us and we hope to have the pleasure of being with you again.感谢您乘坐我们的航班,希望能有幸再次和您见面;35． Excuse me, sir. Could you please step aside and allow the other passengers to go through对不起,先生;您能往边上站一点让其他旅客过去吗36． Could you please take the seat according to your seat number您能按座位号入座吗37． Would you mind me putting your baggage somewhere else 您不介意我帮您把行李放到别的地方吧38． Your bag is too heavy. It might fall down in case of turbulence and hurt somebody.您的行李太重,万一飞机颠簸掉下来,会砸伤人的;39． To be safe, you should bring your seat backs to an upright position and keep your seat belts fastened during take－off and landing.为了安全起见,在飞机起飞和着陆时,您应将座椅靠背调直,系好安全带;40． Excuse me, madam. Would you please hold your baby outside the seat belt That will be more comfortable for the baby. 对不起,女士;请将您的小孩放在安全带的外面好吗那样小孩会感到舒服些;41． We have mineral water, orange juice, Coke, Sprite and coffee. Which do you prefer我们有矿泉水、橙汁、可乐、雪碧和咖啡;您想要哪一种42． Sorry, 'm afraid we don't have it on you like something else对不起,先生;飞机上没有配备,您想来点别的吗43． Sorry, sir. This is a short flight. We only serve snacks.对不起,先生;这是短途航线,我们只供应点心;44．－What's this －这是什么－It's beef, sir. Would you like some －这是牛肉,您来一点吗45． You should be seated in the assigned seat, in order to ensure proper weight and balance for the aircraft when it takes off.为了飞机起飞时的配载平衡,您应坐在指定的位置;46． I'm sorry, sir. We have double booked. Would you mind taking another seat对不起,这个座位我们开了重号,您不介意坐其他座位吧47．－My wife and I got separate seats but we want to sit together. －Would you please take the seat assigned to you for the time being I'll try to let you sit together. I'll ask if that passenger mind moving to another seat.－我和我妻子的座位是分开的,但我们想坐在一起;－请暂时按座位号坐好吗我会尽量让你们坐在一起的;我去问问那位旅客是否愿意换座位;48． According to the regulation of CAAC, the departure time on your ticket refers to the time for closing cabin door, but not for taking off. There is about 15 minutes between them.根据民航总局的规定,在您机票上的离港时间是指关机舱门的时间,而不是起飞时间,两者之间大约相隔15分钟;49．－When will we take off －我们什么时候才能起飞－We have to wait until the cargo is loaded. －我们要等装完货才能起飞;50．We apologize for the delay in we have any further information, we'll let you know.我们对推迟起飞深表歉意;如果有进一步的消息,我们会立即通知您的;51． We are waiting for a few passengers to complete boarding formalities.我们正在等待几位乘客办理登机手续;52． Owing to the heavy air traffic, we'll wait until a take －off clearance is given.由于空中航路拥挤,我们要等待通行许可才能起飞;53． We have just been informed that this flight has been cancelled due to mechanical problem.我们刚接到通知,由于机械故障本次航班已经取消;54． I'm sorry to tell you that the flight has been delayed due to mechanical trouble/ bad weather condition/ poor visibility/torrential rain. 很抱歉,我要告诉您,本次航班由于机械故障/天气恶劣/能见度低/大暴雨延误了;55．－I haven't got any drink yet. －我还没有饮料呢;－Sorry, madam. You were sleeping while we served. I didn'twant to interrupt you. What would you like to drink －对不起,女士;我们送饮料的时候您正在睡觉,我不想打扰您;您想喝点什么56．－I've asked three times for a cup of tea. How much longer do I have to wait－Oh, I'm very sorry. I don't know how this happened. I'll get you one right away.－我要一杯茶都问了三次了,我还要等多久－哦,实在对不起,我不知道怎么会发生这样的事我马上给您去拿;57． I'm afraid I don't understand English too well. Could you please speakmore slowly对不起,恐怕我的英文不太好,您能否说慢一点58．－I want chicken rice, but not noodles.－I'm very sorry for the mistake. I'll change it for you at once. Please wait a moment.－我想要鸡肉米饭,不是面条;－真是抱歉,我弄错了;我马上给您换一份,请稍候;59． I'm glad you like them. Would you like to have some more 您能喜欢我非常高兴;再来点吗60． Would you mind me taking these away 您介意我把这些东西拿走吗61．－I would like to see the cockpit.－I'm sorry. It is not permitted while we are aloft. You may see it afterwe land.－我想去看一下驾驶舱;－对不起;飞机飞行过程中不允许进去,您可以在我们着陆后再看;62．－Sit here and chat with me. －坐下来和我说说话;－I'd like to, but I have a few more things to do. I'll return when I am free.－我很乐意,可是我还有点事情没做完;等我空下来,我再回来和您说话;63． Would you be kind enough to refrain from smoking You're not allowed to smoke on this flight / in non－smoking area. 请不要吸烟好吗本次航班全程禁烟/禁烟区内不能吸烟;64． Excuse me, sir. May I remind you that passengers are not allowed to remove emergency equipment by themselves. Please put back the life vest.对不起,先生;我提醒您,旅客们不允许私自移动紧急设备;请将救生衣放回原处;65． You feel pains in your ear because of a change in air pressure. You can relieve earache by chewing gum or candy. 您感到耳朵痛是由于气压改变的缘故;嚼块口香糖或糖果就会好些;66． We are encountering some turbulence. Please return to yourseats and fasten your seat belts.我们遇到颠簸,请回到您的座位坐好,系好安全带;67． We are going to arrive at Chongqing Jiangbei Airport 15 minutes behind schedule because of strong headwinds. 因遇上强烈顶风,我们到达重庆江北机场将晚点十五分钟;68．－This food is completely cold －这些食物是冷的－I'm terribly sorry. I guess it must on the counter for too long. Please let me take it back. I'll bring you a fresh entree. －实在对不起; 我想这一定是在台子上放得太久了;请让我把它拿走,我再给您拿过一份新的;69. Excuse me, sir. Could you kindly refrain from singing so loudlyA few passengers have already complained.对不起,先生;请您不要大声地唱歌,有些旅客已经在抱怨了; 70．－I'm not feeling well. Do you have some tablet for airsickness－Yes, we have. I'll bring you one. But the tablet works best one hour after usage.－我觉得不舒服;有治晕机的药吗－是的,我们有;我给您去拿;但服药一小时后药效最佳;71． We have empty seats in the back of the cabin. I'll take out the armrest and you can lie down.客舱后面还有空位;我将扶手取下,这样您就可以躺下来了;72．We'll have to stay here overnight. Please take your belongings and prepare to disembark.我们将在这里过夜,请拿好随身物品准备下飞机;73． Don't worry. We'll provide free accommodation for every passenger.请不要担心,我们将为每位乘客提供免费住宿;74．－I want to move to the first class. －我想坐到头等舱去;－Well, let me see if there is any seat available. －好的,我先看一下有没有座位;75． Sorry, sir. There is no vacant seat in the first class. 对不起,先生;头等舱已经没有空位了;76． We have a vacant seat in the first class. Please come this way to complete the upgrading procedure first. The airfare is ____ yuan for the first class and ____ yuan for economy class. So you'll have to pay _____ yuan for upgrading. We accept cash only.头等舱还有一个空位;请随我来,先办理一下升舱手续;头等舱的票价是______,普通舱的票价是______,因此,您升舱还得付______;我们只收现金;77． I'm sorry, sir. We don't accept this currency. You have to pay it in US, Canadian and HK dollars, UK pounds or German marks. 对不起,先生;我们不收这种钱;我们只收美元、加元、港币、英镑或德国马克;78． No, thanks. We don't accept tips. It's my pleasure to serve you.不,谢谢,我们不收小费;能为您服务是我的荣幸79． I'm sorry to hear that, Madam. When and where do you think you lost your handbag Are you sure you lost it in the cabin 女士,真是不幸,您是何时何地丢失手提包的您肯定是在飞机上丢失的吗80．Well, don't worry. Please leave your name, address, telephone number and everything you know about your handbag. We'll try to locate it for you. If we have any information about it, we'll contact with you.别着急,请留下您的姓名、地址、电话号码和有关您手提包的详细情况;我们会尽力帮您寻找的;如果有消息,我们会马上通知您的; 81．－We have Johnnie Walker, Chivas Regal and Bourbon. Would you like any drink before dinner－I'd like a Bourbon. I'll take it straight.－我们有苏格兰威士忌、芝华士和波本;用餐前您想来点什么－我要一杯波本,直喝;82． How do you like your steak done Rare, medium or well－done 您要什么样的牛排嫩点的、适中的还是老点的83．－What will the weather be like when we arrive at Seoul－According to the latest weather report, it is raining in Seoul. And the rain doesn't seem to stop. I'll tell you if there is any change.－我们到达汉城时,那里的天气会怎么样－根据最新的天气报告,汉城正下雨,而且看起来一时也不会停的;如果那里的天气有什么变化,我会告知您;84．In order to speed up the arrival formalities in the destination airport, you are requested to fill in the forms for Customs,Immigration and Quarantine before landing.为了尽快办好到达目的地机场的手续,需要您在着陆前填好有关海关、移民和检疫的表格;85． If you have any questions or difficulties in filling in the forms, please let me know and I'll be very happy to assist.填写这些表格时,如有任何问题或困难,请让我知道,我会非常乐意协助您的;86．Please get your passport, health and vaccination certificates ready for the inspection.请将护照、健康证和预防接种证明书准备好以便检查;87． Hainan Airlines offers you free buses to downtown in front of the terminal building.海南航空在候机楼前面会提供免费汽车送您去市区;88．We'll arrive at Inchon International Airport in tenminutes. The local time is 8:10 .大约十分钟后,我们将到达仁川国际机场;当地时间是晚间8：10; 89． Beijing is one hour behind Seoul./ Beijing is 13 hours ahead of New York.北京比汉城晚一个小时;/北京比纽约早十三个小时;90． Please watch your step. It's raining and very slippery outside.请小心,外面在下雨,路面很滑;91． Your checked luggage has to be claimed in the terminal.您的托运行李必须到候机楼认领;92． If you continue the flight with us, please obtain your boarding pass from the ground staff and wait for departure in the terminal.如果您继续随我们航班飞行,请从地面人员那里领取登机牌,在候机楼等待离港;93． You may leave your baggage on the plane but take all valuables and important documents with you. The plane will stop here for one hour and ten minutes.您可以将行李留在飞机上,但贵重物品和重要文件必须随身携带;飞机将在此停留一小时十分钟;94． Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden breakdown of engine.马上系好安全带;由于发动机出了毛病,飞机将做紧急迫降;95． Take out the life vest from the underside of your seat and put it on从座椅下拿出救生衣,穿上它96． Don't inflate the life vest in the cabin.不要在客舱内充气97． Inflate the life vest by pulling down the red tab while you leave the air plane.一离开飞机立即拉下红色充气阀;98． This plane has eight emergency exits. Please locate the exit nearest to you.本架飞机有八个紧急出口,请找到离你最近的出口;99． Open your seat belts. Leave everything behind and come this way解开安全带,别拿行李,朝这边走100. －This is my first visit to Hainan. I hear there are lots of interesting places in Hainan. Could you tell me some of them －Hainan Island is the second largest island in China. The tropicalweather there makes the island a best place to spend winter holiday and for sightseeing. In Hainan, you can enjoy many beautiful scenic spots such as the End of the Earth,Yalong Bay,Wanquanhe River, Looking－back Deer, Nanshan Temple and Monkey Island. You will be deeply impressed by the sunshine, the sea, the beach, the fresh air and the tall coconut trees.1. I understand your problem and I'll see if there is a vacant seat for you. Please take this seat temporarily.我理解你,我替您去看看是否有空位,请暂时坐这个位置;2. I'll hang up your coat in the wardrobe at the front.我会把衣服挂在前面的衣帽间里;3. I'll give it back to you just before we arrive.到达前,我会把它交还给你;4. May I put your flowers in a cool place,to keep them fresh until we've landed我帮您把鲜花保存在凉爽的地方,落地后再交给您好吗5. You can turn the knob here in any direction you like. If you want to shut it off, you can turn it tightly to the right.您可以把这个旋钮调整到你需要的地方;如果您想关掉,就向右转紧;6. I'm sorry, madam. There is no bassinet on the plane, but I will try to find some empty seats, remove the armrest between and make it a bed for your baby. It can also be comfortable.对不起,夫人,飞机上没有摇篮;但我可以帮您把空座位的扶手收好,为您的宝宝做个小床,也会很舒服;7. The airport of our destination has been closed. The reason is unknown at the moment.目的地机场已经关闭,原因目前还不清楚;8. San Francisco is eight hours ahead of Beijing, but one day behind. That means we will arrive in San Francisco on Wednesday, the same day as we leave Beijing.旧金山的时间比北京提前八小时,但比北京慢一天,那就是说我们将在星期三离开北京同一天到达旧金山;9. We have entered an area of turbulence and the plane may be very bumpy. Please fasten your seat belt and don't walk about in the cabin.我们已经进入乱流区域,飞机可能会颠簸,请您系好安全带,不要在机舱内走动;10. Blankets and pillows are stowed in the overhead lockers and eyeshades and socks are on your seat.毛毯和枕头放在上面的柜中,眼罩和袜子在您的座椅上面;11. Just press the button on your armrest and lean backward at thesame time.您只要按下座椅扶手上的按钮,同时身体向后靠就行了;12. How many pieces of baggage have you lost总共遗失了几件行李13. Ok. May I know your name, nationality and occupation, please好,请告诉我您的姓名,国籍和职业14. We'll inform our ground personnel to locate it for you. We willinform you as soon as we find it. Could you give us your addressand telephone number in Tokyo我们会通知我们的地面人员来替您寻找的,找到后我们会立即通知您,您能不能把您在东京的地址和电话号码告诉我们15. As soon as we arrive there, we'll contact our office in Hainan airlines tosee whether your documents have been found .一会到那,我们就联系海航办事处,看看您的文件是否找到16. May I offer you a before－dinner drink We have a selection ofvarious alcoholic and non－alcoholic beverages.您需要开胃酒吗我们有多种酒精饮料和非酒精饮料供您选择; 17． Our alcoholic beverages include a wide selection of fine red and white wines. French champagne and various spirits for cocktails.我们酒精饮料的种类包括大量上等红白葡萄酒,法国香槟和各种鸡尾酒;18. Would you care for some wine with your meal您想来点随餐酒吗19． Would you like your whisky straight or on the rocks 您喜欢直喝威士忌还是加冰块20. Bar service is offered to first class and business class passengerson a complimentary basis; soft drinks are free to all passengers.对头等舱和公务舱的旅客,我们免费提供酒类,软饮料对全体旅客免费供应;21. You would like another appetizer If you would be so kind as to wait a few moments, I will check whether we still have any.您还需要点凉菜吗如果您愿意稍等一会儿,我厨房看看还有没有;22. Have you decided on one of our appetizers您选好开胃小菜了吗23. May I offer you a selection of bread with your appetizer您需要面包吗24. If I may suggest a beverage with that, I would recommend that you have a glass of...如果让我来推荐一种饮料,我建议您来一杯...25. May I offer you another bread roll with that我再给您来一些面包卷好吗26. Here is today's menu. What would you like to have这是今天的菜单,你想吃些什么27. Have you selected a main course for this afternoon I would recommend...您选好主菜了吗我建议您来一些...28. How do you like your steak Rare, Medium or well done您需要什么样的牛排嫩点的、适中的还是老点的29. Would you care for a small dish of fruit salad您想要一小盘水果沙拉吗30. Would you have your dessert now or later您想现在用甜品还是稍后再用31. We'll soon be serving dinner. Here is the menu.我们马上给您提供正餐,这是菜单;32. May I take your order, sir先生,可以点菜了吗33. You have a choice of roasted beef; sauté diced chicken, fish and so on. Which would you like您可以选择烤牛肉,小炒鸡丁,鱼等等,您想要什么34. I'm sorry. There is no more fish left. Can you make a change We have chicken and beef. Would you like some对不起,鱼没有了;您能换一道菜吗我们还有鸡肉和牛肉;您想来点什么吗35. Your chicken will be ready in a few minutes.您的鸡肉几分钟后就好;36. This is your appetizer and this is your steak, please enjoy your meal.这是为您准备的冷盘和牛排,请慢用;37. I'm terribly sorry about that. How careless of me Wait a moment, let me bring a napkin to clean your clothes. Or we will pay for the laundry fee.真对不起,我粗心呀请您稍等,我去拿餐巾来替您擦干净衣服;要不我们为您付干洗费38. I'm very sorry for the mistake. I'll change it for you at once. Please wait a moment.真是十分抱歉,我弄错了;我马上给您换一份,请稍候;39. I'm glad you like them. Would you like to have some more.您能喜欢我非常高兴,再来点吗40. Which dish do you particularly like Beijing roasts duck or chicken with peanuts您最喜欢哪道菜,北京烤鸭还是宫爆鸡丁41. I'm glad you like Chinese food.很高兴你喜欢中国美食;42. May I remove your tray我能把盘子收走了吗43. Would you like to buy some duty free sales您想买点免税品吗44. Sorry sir/madam. I'm afraid they were sold out just now.对不起,先生/女士;这些都卖完了;45. Let me see. Two cartons of zhonghua is_＄, and a bottle of Maotai is_＄, it comes to _＄.我算一算：两条中华烟__元,一瓶茅台酒__元,一共___元;46. I haven't got any cash. Can you change a fifty－dollar traveler's check我没有现钱,您能找开一张五十元的旅行支票吗47. Here is your change, sir. Thank you very much.先生,这是找您的零钱,谢谢;48. Your total is ＄.您的消费总共是9美金;49. Do you have a smaller bill您有面额小一点的钞票吗50．I don't think I can break a twenty.我想我找不开20元钱;51. How did you pay for this您怎么付款I just charged it.我用信用卡签单的;52. I'm sorry, sir. Visitors are only allowed to bring into China200 sticks 45cigarettes or 50 cigars at most for one's duty－free. Otherwise you have to pay the customs taxes for the extra amount.对不起,先生;旅客一次只能购买200根免税香烟或50条免税雪茄到中国;其它的都要付进口关税;53. I'm sorry,sir. We don't accept that kind of traveler's checks. You have to pay in cash, credit card or US dollars traveler's check.对不起,先生;我们不收这种旅行支票;您可以使用现金、信用卡或美元旅行支票;54. I'm sorry. I can't give you any discount. All the items we sell on board are marked prices.对不起;我不能给您打折;这些免税品都是明码标价的商品;55. We have fragrance/make－up/harmony set/lipsticks lip brush set and scarves.当然可以;我们有香水/化妆品套装、唇膏/唇刷套装和真丝围巾;56. We have enough local currency to exchange some money for you.我有足够的当地钱,可以给您换一些;57．May I help you with your baby, madam夫人,需要我为您照顾一下您的婴儿吗58．Would you like me to set up a baby－bassinet for you 要不要替您安排一个摇篮59．We also have baby food on board.在机上我们也有婴儿餐;60．If you'd like to have a meal prepared, you could come to the galley with me and choose something for your child.您可以跟我到厨房,为您的孩子挑选餐食;61. You'll also find facilities for changing your baby's nappies.那儿有为婴儿换尿布的设备;62． Put the earplugs into your ears and this plug into the hole at your seat armrest. Then you turn this dial and you can get dif ferent kinds of music. One of them is the sound of the movie.只要把小耳塞插入您的耳朵,这个插头插入椅子扶手上的插孔内,然后转动拨盘,您就能听到不同的音乐,其中一个频道就是电影的配音;63. Sorry, I have no right to promise you any free ticket or dis count.我无权为您提供免票或折扣票,请原谅;64. Have you ever suffered from airsickness beforeYou're probably airsick.您曾经晕过飞机吗您可能是晕机;65. I'm sorry to hear that. Just a moment. I'll go to the front and take some medicine for you.真不幸,请您稍等,我到前舱去给您取点药来;66. Please decline your seat back and have a rest. If you want to vomit, please use the airsickness bag in the seat pocket in front of you .I will bring you a warm towel and some water. I'll be right back.请把座椅靠背倾斜休息一会.如果您想呕吐,请使用座椅前面的清洁袋.我这就去给您拿热毛巾和水.我很快就回来;67. We have some empty seats in the front of the cabin. I can take out the armrests and let you lie down.我们在前舱有空位,我可以去掉扶手让您躺下;68. After your nap you will feel better.您小睡一下之后就会觉得好多了;69. Don't worry. I'll look for a doctor on board and ask for an ambulance when we reach the airport.别着急,我将广播为您找大夫,并且在您到达机场时要辆救护车; 70. I'm sorry to tell you there's no doctor on board. But we've got in touch with the ground staff at destination airport. And they'll take you to the hospital as soon as we get to the airport.对不起,飞机上没有大夫.但我们已经与目的地机场地面人员取得联系, 我们一到机场他们就把您送往医院;71. Don't worry. I'll look for a doctor. Even if we can not find one on board, our flight attendants are all trained for slight sickness.别着急,我将为您寻找医生,即使找不到,我们乘务员也接受过简单护理轻微病人的训练;72. Don't worry. That was because of a change in air pressure. You can relieve your earache by swallowing and by eating sweets. You may feel better when plane stops climbing.请别担心.这是由于气压的改变引起的.您可以通过吞咽口水或吃点糖果减轻疼痛,等飞机平飞后您就会好一点;73. If you hold your nose and blow or just open and shut your mouth, it'll help.如果您捏住鼻子鼓气或者张嘴,会管用的;74. It's easy to put the table in order. Just put it upright and turn knob tightly.收起小桌板很容易.只要把它竖起来,拧上把手;75. According to the regulations of the United States quarantine, you can't bring in fresh fruit. You have to dispose of them or give them to us before landing.根据美国检疫的规定,您不能把新鲜水果带入境内.您必须在落地前把它们处理了或者交给乘务员;76. In order to speed up the arrival formalities at the destination airport, you're requested to fill in the forms for the Customs, Immigration and Quarantine before landing.为了尽快办好到达目的地机场的手续,需要您在着陆之前填写好有关海关移民检疫的表格;77. Would you please fill out these forms and place it inside your passport before you get to Shanghai You'll need them when you go through Immigration,and Customs Quarantine.请您在到达上海之前填写好这些表格,并放在护照里.当您办理移民海关和检疫等手续时需要它们;78. You mean you have lost the entrance card Oh, it doesn't matter. I'll bring you another one at once. There is just enough time to fill it out before we land.您是说您把入境卡丢了没关系,我给您再拿一张,落地前您还有时间填写;79. Please don't hesitate to call us if you have any questions or difficulties in filling out these forms. We shall be more than happy to assist.填写这些表格时,如有任何问题或困难.请随时叫我们.我们会非常乐意协助您的;80. All taxable items must be listed. Otherwise, what are not found on the declaration form may subject to heavy fines.所有要扣税的项目都必须列下来.要不然,会被罚以很重的罚金;81. I just talked to captain about your connection to Vienna.我已经告诉机长您要转机去维也纳了;82. Our captain has radioed Frankfurt. And they are now talkingto Austrian Airlines. If possible, they will try to hold the plane for you.机长已经同志法兰克福地面.现在他们正在同奥地利航空公司联系.如果有可能,他们会尽量等您的,这样您就可以转机了;83．Don't worry about it. You'll have enough time to collect your belongings. Please remain in your seat with your seat belt fas tened until you have been given permission to disembark.别着急,您有足够的时间整理您的物品;在允许下飞机前,请坐在座位上,系好安全带;84 ．When you arrive at your destination airport,you can identify your baggage and take it from the baggage conveyer.到达目的地机场时,您可以从行李传送带上辨认并取回您的行李; 85． You're requested to complete the entry formalities in the ter minal building.您需要去候机楼办理入关手续;86. Please have your passport, health certificate and vaccination certificate ready. They'll be inspected.请将您的护照、健康证书和种痘证书准备好,已被检查; 87．Beijing is thirteen hours ahead of New York.北京比纽约早十三个小时;88．I'm not quite sure. You'd better inquire at the information counter in the Arrival Lobby. They'll be able to help you.。
空乘面试英语口语（精选5篇）
空乘面试英语口语（精选5篇）第一篇：空乘面试英语口语空姐面试英语口语CONVERSATIONS 会话（A=Applicant I=Interviewer）Dialogue 1 I: What made you decide on this type of occupation? A: Oh, to tell you the truth, I love the sky.When I was a child, I imagined flying into the blue sky some day.Now, I think the day has come.My dream will come true.And I like travelling very much and I enjoy working with people.I: Can you make yourself understood in English without too much difficulty? A: Yes, I think I am quite fluent in English.I got the certificate of the Secondary English Training last month.I: Do you know what the responsibilities are for a stewardess? A: The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.And good service is also important.I: Are you in good health? A: I just had a complete physical examination and I am in top condition.I: Have you had any nursing experience? A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.1I: How tall are you? What about your eyesight? A: My height is one meter and sixty-eight centimeters.I抳e never had any vision problems.I: What would you say are your strengths and weaknesses? A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality.But sometimes, I find it is hard to tell others when I don抰 like what they are doing.I: If a passenger can抰 understand what you say, what should you do? A: I抣l try to speak in another language or I抣l try my best to use gestures and draw pictures.I: 什么原因使你决定投身这个行业呢？A: 哦，说真的，我非常喜欢蓝天。
机场常用英语口语50句
机场常用英语口语50句1. 问候和打招呼•Hello! How are you?•Hi! Are you doing good?•Good morning/afternoon/evening!•Welcome to [Airport Name]!•How may I help you?2. 询问航班信息•Which airline are you flying with?•What is your destination?•What time is your flight?•Is your flight on time?•Can I see your ticket, please?3. 询问登机手续•Where is the check-in counter for [Airline Name]?•Do you have your boarding pass?•May I have your passport, please?•How many bags are you checking in?•Is your luggage within the weight limit?4. 行李托运•Where is the baggage drop-off?•Can you please put your bag on the scale?•Is there anything fragile or perishable in your luggage?•Your bags will be tagged and sent directly to your final destination.•Here’s your baggage claim receipt.5. 安检过程•Please remove your belt, shoes, and jacket.•Place all your belongings in the tray.•Do you have any liquids or gels in your carry-on?•Please walk through the metal detector.•Thank you for your cooperation.6. 登机手续•The boarding gate for your flight is [Gate Number].•Please have your boarding pass and ID ready.•You are allowed one carry-on and one personal item.•The flight is now boarding.•Have a pleasant flight!7. 飞行中的服务•Would you like anything to drink?•Can I get you a blanket or pillow?•May I offer you a meal/snack?•Do you need anything from the duty-free shop?•Is there anything else I can assist you with?8. 到达目的地•Welcome to [Destination]!•How was your flight?•Did you have a smooth journey?•Where can I find a taxi?•Enjoy your stay!9. 询问机场设施•Where is the nearest restroom?•Can you direct me to the nearest ATM?•Is there a smoking area in the airport?•Are there any charging stations for electronic devices?•Where can I find a restaurant?10. 求助和遇到问题•I’ve lost my luggage. Can you help me find it?•My flight has been delayed/cancelled. What should I do?•I need to make a change to my flight. Can you assist me?•I’m feeling unwell. Is there a medical center in the airport?•I’ve missed my connecting flight. What are my options?以上是机场常用的英语口语，希望对您有所帮助！如有任何问题，请随时问我。
民航乘务员实用机上英语口语
1．早上好/下午好/晚上好，欢迎登机！Good morning/Good afternoon/ Good evening. Welcome aboard!2．打扰一下，能看一下您的登机牌吗？Excuse me. May I see your boarding pass?3.恐怕您坐错位子了。
I'm afraid you are in the wrong seat.4．(1) 您的座位号标在阅读灯旁。
（Airbus机型）Your seat number is indicated near the reading light.(2) 您的座位号标在行李架边缘。
（Boeing机型）Your seat number is indicated on the overhead compartment.5．需要我帮您摆放行李吗？May I help you with your bag?6．先生，您的行李有点儿大，您不介意我把它放在别处吧？我会帮您保管的。
Would you mind if I stow it somewhere else? I’ll keep it for you.7．请跟我来。
Please follow me.8．对不起，先生。
您能往边上站一点吗？Excuse me， sir. Could you please step aside?9．如有任何需要，请按呼唤铃。
If there's anything we can do for you， just press the call button. 10．我是本次航班乘务长/乘务员XXX，如有任何需要，您可以随时联系我。
(I’m the purser of this flight. ) My name is xxx.If there is anything I can do for you， please call me.11．请您用热毛巾/湿纸巾，女士/先生。
民航英语口语教程
民航英语口语教程1. Can you tell me what your flight number is? Yes, my flight number is DL123.是的，我的航班号是DL123。
2. What is your final destination?My final destination is Beijing.我的最终目的地是北京。
3. Can you tell me what your departure time is? My departure time is 9:00am.我的出发时间是上午9点。
4. Do you have any checked baggage?Yes, I have one checked bag.是的，我有一个托运行李。
5. Can you tell me the weight of your checked bag? My checked bag weighs 20 kilograms.我的托运行李重20公斤。
6. Would you like a window or aisle seat?I would prefer a window seat.我更喜欢靠窗座位。
7. Can you confirm your seat assignment?Yes, I have been assigned seat 12A.是的，我已经被分配到12A座位。
8. Can you tell me if you have any dietary restrictions? Yes, I am a vegetarian.是的，我是素食者。
9. Do you need any special assistance?No, I do not need any special assistance.不，我不需要任何特殊帮助。
10. Can you tell me if you have any connecting flights? Yes, I have a connecting flight in Shanghai.是的，我在上海有一个转机航班。
民航英语口语
民航服务英语口语CONVERSATIONALENGLISHFORAIRLINE PASSENGERSERVICECall-center2008.8编ContentsUnit One Flight Information(航班问询) (3)Lesson One Flight Information(航班问询) (3)Lesson Two Travel Inquiry(航空旅游问询) (5)Lesson Three Documents(旅行文件) (6)Lesson Four Direct and Connecting Flights(直达航班与联程航班) (8)Unit Two Airline Reservations(订票) (9)Lesson One Reservations(订票) (9)Lesson Two Onward Reservations(订续程票) (10)Lesson Three Reservation Change(订票改变) (12)Lesson Four Delay and Cancellation(延误与取消) (13)Lesson Five Standby(候补) (14)Unit Three Ticketing and Fares(出票与票价) (16)Lesson One Ticketing(出票) (16)Lesson Two Fares and Means of Payments(票价与支付方式) (17)Lesson Three Lost Ticket and Refund(机票遗失与退票) (18)Unit Four Reconfirmation(再证实) (19)Unit Five Check In(办理登机手续) (20)Lesson One Normal Check-in(办理登机手续) (20)Lesson Two Ticket and Passport(机票与护照) (22)Lesson Three Seat Preference and Baggage(座位选扫与行李) (23)Lesson Four At the Check-in Counter(在行李交运柜台) (24)Unit Six At the Information Counter(在问询处) (25)Lesson One Passenger List(旅客舱单) (25)Lesson Two At the Information Counter(在问询处) (26)Unit Seven Arrivals(到达) (28)Lesson One Transit Passengers(过境旅客) (28)Lesson Two Baggage Handling(行李处理) (29)Unit Eight Hotel and Ground Transportation(旅馆与地面交通) (30)Lesson One Hotel(旅馆) (30)Lesson Two Ground Transportation(地面交通) (31)Unit Nine A Charter Flight(包机) (33)Unit One Flight InformationLesson OneFlight InformationNotes1.How are you doing? 你好吗？这是一句问候语。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
民航服务英语口语CONVERSATIONALENGLISHFORAIRLINE PASSENGERSERVICECall-center2008.8编ContentsUnit One Flight Information(航班问询) (3)Lesson One Flight Information(航班问询) (3)Lesson Two Travel Inquiry(航空旅游问询) (5)Lesson Three Documents(旅行文件) (6)Lesson Four Direct and Connecting Flights(直达航班与联程航班) (8)Unit Two Airline Reservations(订票) (9)Lesson One Reservations(订票) (9)Lesson Two Onward Reservations(订续程票) (10)Lesson Three Reservation Change(订票改变) (12)Lesson Four Delay and Cancellation(延误与取消) (13)Lesson Five Standby(候补) (14)Unit Three Ticketing and Fares(出票与票价) (16)Lesson One Ticketing(出票) (16)Lesson Two Fares and Means of Payments(票价与支付方式) (17)Lesson Three Lost Ticket and Refund(机票遗失与退票) (18)Unit Four Reconfirmation(再证实) (19)Unit Five Check In(办理登机手续) (20)Lesson One Normal Check-in(办理登机手续) (20)Lesson Two Ticket and Passport(机票与护照) (22)Lesson Three Seat Preference and Baggage(座位选扫与行李) (23)Lesson Four At the Check-in Counter(在行李交运柜台) (24)Unit Six At the Information Counter(在问询处) (25)Lesson One Passenger List(旅客舱单) (25)Lesson Two At the Information Counter(在问询处) (26)Unit Seven Arrivals(到达) (28)Lesson One Transit Passengers(过境旅客) (28)Lesson Two Baggage Handling(行李处理) (29)Unit Eight Hotel and Ground Transportation(旅馆与地面交通) (30)Lesson One Hotel(旅馆) (30)Lesson Two Ground Transportation(地面交通) (31)Unit Nine A Charter Flight(包机) (33)Unit One Flight InformationLesson OneFlight InformationNotes1.How are you doing? 你好吗？这是一句问候语。
类似的句子还有：How are you getting on ?How are you keeping?How are things with you?2.Ｉ’ve had my hands full lately. 最近我很忙。
3.We’re up to our eyes in it. 我们一直忙于订票售票。
4.Most of them are for general information… 大多数的来电是询问一般情况…5.…passengers with complaints against the airlines…对航空公司不满的旅客6.identity cards 身份证7.health certificate 健康证明8.I really mean it. 我是当真的。
9.Airlines must have a definite time to allow passengers to pick out the flights. 航空公司肯定有一限定的时间，让旅客选择航班。
10.fist class and economy class 头等舱与普通舱。
航空服务等级常用一字母来代替。
如：Ｆ――fist class 头等舱Y――economy class 普通舱C――business class 公务舱（价格与服务标准介于头等舱与普通舱之间）K――budget class 计划经济舱（中国民航优惠给出国留学人员，价格比普通舱便宜）11.That is 也就是说，即;有时略写成i.e.12.class of service 服务等级13.The ticket agent is able to figure out the face only after the passenger tells him the exact class of service he intends to travel. 旅客把自己要求乘坐的确切的服务等级告诉售票员后，售票员才能计算出票价。
14.an ever-growing fleet 一支日益壮大的机队15.These sophisticated aircraft break travel barriers by flying faster and further non-stop. 这些装备精良的飞机靠飞得更快、直达距离更远的优势，从而突破了航空旅游上的障碍。
16.Aboard our airline you are sure of the safety and comfort and you can enjoy the genuine warmth and charm that only our airline offers. 乘坐本航空公司，保证您安全、舒适。
您会感受到只有本航空公司给予旅客真挚的温馨和迷人的魅力。
e, come, that’s all of your ad. 得了，得了。
别做广告了。
come 用来表示提醒、不耐烦等。
如：come, John, don’t be so cross. 行了，约翰，别发脾气了。
18.the International Air Transport Association(IATA) 国际航空运输协会19.alteration in schedule 计划改变20.you can transfer a full-fare ticket issued by an I.A.T.A. member to any other member airline. 您可以把国际航空运输协会会员公司开给您的全额票价，转到其它任何一家该协会会员的航空公司中使用。
Useful Expressions1.It’s time for sb. to do sth. 某人该做某事。
It’s ti me for passengers to board the plane. 旅客该登机了。
It’s my intention to obtain an airline brochure. 我想要一本航空公司的小册子。
2.You need to do …, otherwise… 你该做… ，否则……You need to go to buy the tickets; otherwise it would automatically be cancelled. 您必须去购票。
否则，订票会自动取消。
We’d better make inquiries about the flight schedule, or we can not decide the date of leaving. 最好了解一下航班的时刻表。
否则我们无法决定启程的日期。
3.Peter prefers to go to the airport by limousine rather than by taxi. 彼得宁愿坐班车去机场，而不愿坐出租车去。
4.Peter prefers limousine to taxi. 彼得喜欢坐班车而不喜欢坐出租车。
5.to have one’s hands full 忙碌6.be up to one’s eyes in works 忙于工作7.be busy with… 忙于…8.the peak season for traveling 旅游高峰季节9. a high time for harvesting 正值收获时刻10.a rush hour 上下班高峰时间11.to do sth. by hand 手工操作12.to make reservation(in advance/before hand) (预)订票13.to book tickets 订票14.booking office/airline ticket office 航空公司售票处15.to deal with/cope with/ handle 处理16.to figure out 计算出17.to inform/ advise sb. of sth. 通知某人某事18.to let sb. know 告知某人19.fist class/business class/ economy class 头等舱/公务舱/普通舱20.class of service 服务等级21.to go (fly, travel) economy 坐普通舱to issue a ticket 开票Lesson TwoTravel InquiryNotes1.Flight MU915 MU915 航班各航空公司都有各自的二字代码（Airline codes）我国航空公司的二字代码如下：CA――Air China 中国国际航空公司CZ――China Southern Airlines 中国南方航空公司MU――China Eastern Airlines 中国东方航空公司……2.9：40 a.m. 上午九点四十分a.m. 上午p.m. 下午3.the Shanghai-Osaka one-way fare is …. 上海至大阪的单程票价为…..4.Please feel free to ask your stewardess for whatever you need. 需要什么，尽管向乘务员提出来。