外贸函电Unit 5b Order and Reply

合集下载

外贸函电询盘和回复范文

外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。

在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。

一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。

国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。

范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。

范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。

Unit 5 Orders and Sales Confirmations外贸英语函电课件

– 我方很高兴发现贵方原料品质优良，现寄去2500打胶鞋小额订单，作为试购。
4)to confirm one’s order 确认订单
• We are glad to confirm our cable order dispatched this morning as follows.
– 兹乐意确认今早拍发的电报订单如下
stated in your offer of May 5. • Would you please take special care of the quality and the package of this
order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden case. We will order more if the first order with you prove to be satisfactory. • We are enclosing our Sales Confirmation No.2009-308 in duplicate for your signature. Please sign and return one copy for our file. Upon receipt of your confirmation, an L/C will be issued through our bank. • Sincerely yours

外贸函电

2.a firm offer usually has a validity period. though it is not an indispensable condition of an offer
Time of Validity or Duration of Offer（ expressing way) We offer you firm subject to (以 … 为条件) reply （your reply reaching us) by 5 p.m. our time,Wednesday ,3rd.oct. We offer you firm subject to reply here by10 a.m.,Tuesday our time. 2) Stipulate a period of time for acceptance We offer you firm subject to your reply （ reaching us) here within one week from today. The offer is firm(valid,good,open,enforce,for effective)for two weeks. 3) If an offer doesn’t clearly stipulate the time of validity, it will be valid within a reasonable time.
UNIT 5 OFFER
Introduction
Many Steps in Business Negotiation
enquiry
offer
counter-offer
acceptance
Introduction

外贸函电范文

Dear Sirs,We are pleased to have made with you an order for 200 metric tons of Groundnut Oil. Enclosed please find our order sheet and the relative credit will be telexed to you within the next few days.Our buyers have agreed to allow partial shipments for this order, which will enable you to make shipment within the three months from April to June. If you could spread out shipments by forwarding a proportionate quantity each month instead of making the whole lot of 200 metric tons be congested into the same month, it might interest you to know that the buyers concerned are among the leading importers of edible oils in this city. It is very likely that they might want to duplicate their order before the month is out.Thank you for your cooperation. We hope we will have more business in the future.Yours faithfully,Dear Sirs,We learn from our Commercial Office in your country that you are a large buyer of table-cloths. As articles of this kind fall within the scope of our business activities, we take this opportunity to express our wish to enter into business relations with you.Chinese table-cloths are known for their good quality, attractive designs and fine workmanship. They have enjoyed great popularity in the European market. We believe that through our joint efforts they will also meet with a favorable reception in your country.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. The policy of ours greatly helps to strengthen trade relations and promote friendship between the Chinese people and the people of other countries. We are sure of good business prospects before us.In order to give you a general idea of our table-cloths, we are sending you, under separate cover, a copy of the latest catalogue. If you find any of the items interesting, please let us know as soon as possible. We shall be glad to send you quotations and samples upon receipt of your detailed enquiry.Your rapid specific enquiry will be appreciated.Yours faithfully,Dear Sirs,We confirm having received your enquiry of September 20 for our double-faced embroideries.Complying with your request, we are making you an offer for 2000 pieces “White Dove” Brand Double-faced Embroideries 30×50 cm at USD 57.50 per piece CFRC2 Hamburg for shipment in November,2010. The goods are to be packed in boxes of one piece each, twenty boxes to a carton. Payment is to be made by confirmed, irrevocable L/C payable by draft at sight. The offer is firm, subject to your reply reaching us before 5 p.m. September 28, our time.With the recovery of the market, there has been a strong demand for our goods since August and the manufacturers are heavily committed. Please fax us your confirmation as early as possible if you find the above acceptable.We are looking forward to your favorable reply.Yours faithfully,Dear Sirs,In reply to your letter of September 25, 2009, we have pleasure in confirming your order for 500 sets of Color TV. Enclosed you will find our Sales Contract No 202 in duplicate, a copy of which is to be returned to us after being countersigned by you.We understand that the covering letter of credit will be established immediately. Please make sure that the stipulations of the relevant credit are in strict conformity with the terms stated in our S/C so as to avoid subsequent amendment. On receipt of your L/C we will arrange to ship the goods without delay. The shipment, we believe, will turn out to your satisfaction.Taking this opportunity, we wish to thank you for your cooperation and express the hope that this transaction will pave the way for further development of business between us.Yours faithfully,Dear Sirs,With reference to our order No.335 for two machine tools, we are glad to inform you that a letter of credit in your favor has been opened yesterday. We have booked shipping space on S.S Stars which is due to sail from London to Hong Kong around the end of next month. Please get the goods ready for shipment at an early date and try your utmost to ship them by that vessel without delay.We would like to remind you that the machines must be packed in special crates with reinforced bottom, Meanwhile, please see to it that the shipping marks indicated in our order and the gross and net weight be stenciled on each crate.We trust that the above instructions are clear to you and the shipment will give our users entire satisfaction.Yours faithfully,。

外贸函电课程重点_外贸函电 Unit5

Unit 5. Offer第五章发盘Leading-in Tasks （任务导入）Try to finish the following tasks and predict the objectives and focus of this unit.Task 1.假设你是广东轻工产品进出口公司（Guangdong Light Industries Products Import and Export Corporation，联系地址：779 East Dongfeng Road, Guangzhou, P. R. China，Tel: 020-******** Fax: 020-******** E-mail：gdlip@）出口部的经理。

最近，你公司收到香港金鞋子公司（Golden Shoes Corporation，联系地址：1272 Royal Road, Hong Kong，Tel：00852-23232323 Fax：00852-23242324 E-mail: nsfz369@）发来的询盘信。

现在，请代表公司就你们的男式休闲鞋向其发实盘。

注意信中务必包含以下内容。

1) 贵公司2010年5月4日发来的询盘信已经收悉，谢谢你们对我们的产品感兴趣！2) 应贵公司要求，特此向你们报实盘如下：品名：远足牌男式休闲鞋（Hiking Brand Men’s Casual Shoes）规格：棕色橡胶底（Rubber Soles）、黑色棉布鞋面（Cotton Uppers）尺寸：大码50%，中码50%（Large 50%, Medium 50%）包装：每件塑料袋内装一双男式休闲鞋，每一加固板箱内装两打（Each pair in a poly bag, two dozens to an enforced carton）数量：200打价格：每打100美元，成本加保险费、运费至纽约价交货：2010年9月15日支付：在保兑的不可撤销的信用证条件下凭即期汇票支付3) 此盘为实盘，北京时间2010年5月15日下午5点前复到有效。

外贸函电_Unit 5国际贸易还盘和回复还盘信函

Company Logo
Section 2：Writing Principles of A Counter-Offer Letter
Unit Five
(9)The profit margin for these products is so thin that any price reduction would make business transactions pointless. 这些产品的利润很薄，任何降价都会使生意失去意义。 (10) In order to conclude the transaction, we accept your price. 为了达成交易，我们接受你方的价格。
Company Logo
Unit Five
Section 2： Writing Principles of A Counter-Offer Letter
国际贸易还盘信函的基本内容、写作要点国际贸易还盘信函的常用表达
Unit Five
Section 2： Writing Principles of A Counter-Offer Letter
Company Logo
Section 2：Writing Principles of A Counter-Offer Letter
Unit Five
(6)If you have taken everything into considerations, you may find our quotation lower than those you can get elsewhere. 如果把各种因素都加以考虑，您会发现我们的报价比别处的报价要低。 (7)It’s absolutely out of the question for us to reduce our price to your level. 我们不将价格降到你方要求的那么低。 (8)This offer is based on an expanding market and is competitive. 此报盘着眼于扩大销路而且很有竞争性。

外贸英语函电订单接受和回绝

As we are in urgent need of the goods, we find it necessary to stress the importance of making punctual shipment within the validity of the L/C; any delay in shipment would be harmful to our future business.
现在的许多贸易公司都使用正规的印刷订单，以确保不会疏漏任何重要的条件。
A satisfactory order letter should include :
1. express pleasure in receiving the offer;
2. confirm the conclusion of the business and point out the full details of article number, quantity,specification, quality, unit price, total value, shipment, packing, insurance and terms of payment as agreed upon in preliminary negotiations between the exporter and the importer;
Dear Sirs,
We appreciate your immediate response dated June 20 to our request for a 5% reduction in price and through your full cooperation we have been able to confirm the following order with you at your revised price:

《外贸英语函电》教案1

《外贸英语函电》单元教学设计任课教师： $$$$单元教学设计基本框架第一部分：组织教学（时间：10分钟）因为本单元是该门课程的第一次课，因此本单元两节课中，第一节课我们安排是课程的概述。

通过同学都比较关心的国际贸易现状导出我们的课程教学。

第二部分：学习新内容【步骤一】说明课程教学目的（时间：15分钟）首先向学生呈现一份从网上截获的商机，要求大家仔细阅读后翻译，问学生在处理这样的信函时什么方面存在问题。

引导学生了解《外贸英语函电》课程教学的学习目的。

【步骤二】说明课程教学内容（时间：15分钟）引导学生一起回顾上学期国际贸易实务当中学到的知识，回答问题：一宗出口业务一般可以分成哪几个主要的阶段。

第一阶段：寻找贸易伙伴，建立销售渠道第二阶段：对外进行洽谈第三阶段：合同的履行结合书本的目录介绍本课程授课的内容。

【步骤三】学习新知识1、新知识导入（时间：20分钟）向学生呈现两份不同格式的英语信函，请同学结合书上的内容回答问题，从而导出我们接下来要介绍的内容：信函的格式。

2、新知识的介绍（时间：25分钟）分别介绍书信常见的几种格式和每种格式的特点。

通过范文，分别介绍一封商务信函的结构。

【步骤四】总结（时间：5分钟）我们回顾前面所学的重要知识点：信函的格式、信函的组成部分等。

单元教学设计基本框架第一部分：组织教学和复习上次课主要内容（时间：10分钟）回顾了上堂课的内容，在我们上堂课讲的例文中设计几个典型的错误让学生找出并修改，从而复习上堂课讲到的信函的构成等内容。

第二部分：学习新内容2、写信的原则【步骤一】提出问题（时间：20分钟）向学生展示两份信函：信函1：Dear John,Very many thanks to you, my dear friend, of the splendid present that you have sent me, and I feel deeply moved by this token of your affection. It is a great consolation for me, in my confinement to hospital by illness.I am glad to tell you, I am making rapid progress toward health every day.Looking forward to joining you at school as soon as possible.Yours affectionately,信函2：Dear Mr. Hunter,We hope that everything at your end is fine. We haven’t heard from you for a long time since the war broke out. We hope we could renew the business cooperation as quickly as possible.We confirm with thanks receipt of your first enquiry and look forward to your first order.Best regards,Yours faithfully,Henry让学生通过比较，发现外贸英语信函与一般信函不同点。

外贸函电翻译参考答案

Lesson 21. We avail ourselves of this opportunity to introduce to you as a foreign-invested corporation specializing in arts and crafts.2. We want to acquaint ourselves with the supply position of steel products。

3 We are enclosing a cope of pricelist.4.We have 28 distributors across the world.5. We are one of the leading exporters of Chinese industrial products and are desirous of entering into business relations you.Lesson 31.We are a dealer in Egypt.。

2. I have?2 years of?follow-up purchase orders and shipping experience3. We have pictures of sports shoes selling well in UK.4. We are sending some samples and brochures under separate cover for your reference.5. We are interested in the electric appliance in your sample. Please kindly send your quotations to us.6. We’d like to inform that you’ll find our new products are at Stand 16.Lesson 41. We are looking for a reliable supplier who can provide us the laptop.2. I would like to buy computers and computer parts. Please send mea detailed pricelist with min. Order and shipping costs.3 Regarding the model we attached here, our target price is USD9.5 for our market.4. We allow you a discount of 3% for quantity over 1000 pieces of the offered item.5. As regards our financial standing, please refer to the Bank of China, Shanghai Branch.Lesson 51. Please quote in USD CIF London for 1000 sets of bed sheets.2. The attached price list will provide you with the concrete information of the models you are most interested in.3. Please kindly inform the quotations and payment terms for the following items.4. Our company wants to enquire for the 500 sets of your Model No. 277 washing machine.5. If your prices are competitive, we will place large orders with you. Lesson 61. We approach you for the export of chemicals.2. As to the can foods, we advise you to contact directly Tianjin Foods Import and Export Co.3. We shall appreciate it very much if you could inform the financial and credit status of the above company.4. Please refer to Bank of China, Beijing Branch or China International Commercial Bank for the business standing of our company.5. Any information you may obtain will be treated as confidential. Lesson 71. The confirmation sample remains valid for two years.2. Our company intends to import silver products from your company. Pls send us sample pricelist.3. We have received your samples with thanks.4. We will refund the charge upon receipt of your order.5. Pls confirm the enclosed sample brochure.Lesson 81. The illustrated catalog and sample have been sent by DHL. The courier No. is QD1234.2. The samples are free, but the customer must bear the freight cost according to the company policy.3. The products you make should be in complete compliance with our enclosed picture.4. We will send samples immediately when the standard freight of USD70 reaches our account of HSBC, or we get your DHL or UPS account.5. It is a heavy burden for our factory to send out free samples in large quantities. We are forced to ask you to share the cost with us. Lesson 101. At your request, we make the quotation for the following goods, subject to our final confirmation.2. We’ve learned that there is a heavy demand for EVA suitcases in your market. We hereby enclosed our NO. 555 quotation sheet for your reference.3. We are offering for our jasmine tea, RMB1,125 per KG CIF Kobe with next-week shipment.4. Thanks for your inquiry for Galvanized iron Sheet. We make the following quotations and look forward to your orders.5. This offer is subject to your reply before the goods being unsold. Lesson 111. We’d like to trade with you, but regret that we cannot reduce the prices to what you expected. They have been our lowest prices after our accurate calculation of all the costs.2. After careful investigation of our market situation, we have to makea reduction of 10% in order to meet the fierce competition. Otherwise, there’s no possibility of transactions.3. We regret to inform you that the quotation you made for the plastic bags is out of line with our local market level.4. Our counteroffer for the captioned goods is USD125, subject to your reply reaching us before noon of Wednesday of our time.5. We are pleased to enclose the PI in triplicate for 1000 SETS of bicycles of the following specification. Please telephone us to prepare the goods upon receipt of the import license.Lesson 141. Attached is the label for your reference.2. Now our stocks are running down quickly. The maximum we can offer is 200 metric tons.3. We can only accept delivery in March owing to the heavy commitments the manufacturer has got.4. The products for delivery by the end of this year have all been sold out, due to too many orders.5. We are pleased to confirm ordering with you for 1000 cases of Tomato Paste with October shipment.Lesson 151. After our recent exchange of faxes, we are pleased to put througha transaction for 10 metric tons of dry red chilli.2. If there’s no problem, we hope you could countersign and return one copy S/C for our file.3. Please rest assured that there will be no further delay for the shipment of the goods.4. We have opened through Bank of China, Tokyo Branch the L/C No. 1758 in your favor on 15th.5. We are pleased to inform you that we have booked your order No. 111 for 5000 Canon Digital Cameras.Lesson 16we can not accept your T/T request, our usual practice, in view of the small amount of this order, as an exception, one half of the payment will be paid by T/T, and the other half by CAD.Lesson 171. We agree to be paid by D/P at sight instead of sight L/C for our future business.2. We accept confirmed, irrevocable L/C payable against sight draft, instead of T/T.3. In view of the huge amount of the order and the fluctuation of the international currency market, we cannot accept the payment terms other than L/C.4. In view of our long-term friendly business relationship, we exceptionally accept L/C negotiable at 60 days’ sight.5. We will transfer the full payment when the goods are ready and shipping space is booked, so as to save the high expense on issuing the L/C.Lesson 181. At your request we exceptionally accept the payment terms by D/P at sight. But it cannot be regarded as a precedent for future transactions.2. Due to the small quantity of the order, we propose the payment terms by D/P to simplify the procedure.3. We agree to accept D/P at sight in view of your current tough situation.4. As special accommodation, we accept your proposal to be paid by D/P at sight. But it cannot be regarded as a future precedent.5. In view of our long-term friendly relationship, we comply with your request, 50% to be paid by L/C and the balance by D/P at sight. Lesson 19Please countersign and return one copy for our filesthe L/C in our favorthe L/C stipulations should strictly conform to the terms of the contractavoid any future amendmentYou may rest assured that we will make shipmentLesson 201. The goods are ready for dispatch. Please establish the covering L/C. We will make shipment upon receipt of the L/C.2. It is necessary that all the L/C stipulations should be in exact accordance with the terms of the contract, so as to avoid any unnecessary amendments.3. After examining the L/C carefully, we regret to find some stipulations are not in conformity with the terms in the contract.4. We hope to get your kind cooperation in the effect, and look forward to the L/C amendment from your banker.5. In the L/C we received, the payment is made by draft at 30 days’ sight. But according to the contract it should be made at sight. Please amend the L/C accordingly.6. The date of delivery is approaching. Please amend the L/C as requested ASAP so that we may effect shipment in time. Lesson 211. Please extend the date of shipment and the validity of the L/C to August 31 and September 15 respectively to facilitate us to make shipment.2. After checking the stipulations in the L/C, we regret to find that the L/C calls for shipment in October. But the contract stipulates for the shipment in November. Please extend the time of shipment and negotiation to November 30 and December 15 respectively.3. As to L/C No. 689, we have instructed the issuing bank to extend the date of shipment and the validity of the L/C to September 30 and October 15 respectively.4. According to the clauses of L/C No. 308, we have presented full set of clean on board Bill of Lading and other documents to Bank of China, Fuzhou branch.5. As the date of shipment in the L/C is the same as the validity date of the L/C, please extend the validity of the L/C by 15 days more according to the stipulations of UCP 600.6. As there is no direct vessel this month, we ask to extend the validity of the L/C to May 31.Lesson 221. The barcode should be attached on the hand tag and the upper right of the polybag.2. We want the blouses to be packed each in a polybag, 12 dozen toa carton lined with waterproof paper.3. We can meet your special requirements for packing but the extra packing charges should be borne by you.4. As suggested, we have improved our inner packing to meet the customers’ demand in your market.5. No warning marks are required in the wooden case.Lesson 231. Please mark our initials ABC in a diamond, under which the port of destination and our order number should be stenciled or printed.2. Shirts packed in plastic-lined cartons are not so susceptible to damage by moisture as those packed in wooden cases.3. 12 pairs are packed into a carton. The carton stickers should be attached on the side with main marks. The supplier information is as follows.4. Please make sure that cases are marked “Fragile” and “Handle With Care”.5. After examining, we find that 10 bags are packed without 5-ply strong paper bags, which are not in conformity with the stipulations in the contact, resulting in the damage in transit.6. The magnetic tapes should be packed in the polybag and sealed tightly with adhesive tape.Lesson 241. We must make it clear that with the different packing material, the packing expenses will be different.2. The tea should be packed in international standard tea boxes, 24 boxes on a pallet, 10 pallets in an FCL container.3. All PO’s must be loaded separately. No mixing of PO’s within a container is permitted.4. Considering the fragile goods and the expensive cost of packing, please use durable packing and economical packing.5. The greatest care must be given to packing and crating, as any damage in transit would cause us heavy losses.Lesson 25II. Complete the following sentences in English:1. covering the readiness of our goods under Order No. 4832. contact our forwarder ----- MAERSK for shipment3. Booking, 14 days prior to shipping to ensure the shipping space4. full quantity of the merchandise which，which has been packed and sealed into the container5. in accordance with the stipulations set forth in L/C No. KH40483NR III. Translate the following sentences into English:1. 70% of the goods under Order No. 2048 will be shipped in November, and the rest in December.2. Due to the insufficient shipping space, the 10,000 metric tons of soya beans can’t be fully shipped in October. Please ame nd the L/C, allowing partial shipments.3. As you desire earlier delivery, you have to bear the extra freight.4. As our traditional Spring Festival is approaching, it will get harder to book shipping space. Please send shipping instructions at the earliest, so that we can book space earlier.5. We are effecting shipment soon. The forwarder is the same as the one for last shipment. But we hope you could find another shipping company with lower quotations.Lesson 261. ship the goods with the first available ship next month2. Because the goods will be transshipped at Hong Kong3. the shipment should be made in March or April4. to delay shipment5. take delivery of the goods, arrive at your portLesson 27Dear Sirs,Recently we have 20 cases of chinaware shipped to Rotterdam from Hong Kong. The measurement of each packing case is 5x5x4feet, with a gross of 250 kgs per case.Please kindly inform the detailed information like the freight cost, ETD, ETA etc. We learn that S.S. Star will depart on Aug. 10. But we expect the shipment with an earlier shipping date.Looking forward to your early reply.Best Regards,Lesson 281. You should effect the insurance since the transaction is concluded on FOB basis.2. For transactions concluded on CIF basis, we usually cover the insurance against All Risks for 110% of the full invoice value.3. As the goods is not fragile with less possibility of damage in transit, it is enough to effect insurance against FPA.4. Risk of breakage is a kind of additional risks and extra premium will be charged.5. The premiums vary with the different insurance coverage. If any additional risks are added, extra premium will be borne by the buyer. Lesson 29II. Fill in the blanks in their proper forms with the words or phrases given below:1. cover insurance against All Risks2. submit an insurance claim3. cover the insurance for 110% of the invoice value4.The goods are insured with our company5. compensate for6. arranged insurance on your behalf7. covered the insurance at invoice value plus 10%8. issue an All Risks policyIII. Translate the following letter into Chinese:Dear Jane,我们确认收到了您昨天的电邮，要求我们为第304号订单投保发票价值的130%。

外贸英语函电的询盘及回复

外贸英语函电的询盘及回复1. 引言随着全球化的发展，外贸交流逐渐成为各国企业之间的重要组成部分。

而在外贸交流中，函电的使用尤为重要。

函电是指用书信的形式进行商务往来的交流工具，其中询盘函电是外贸交流中最常见的一种。

本文将以外贸英语函电的询盘及回复为主题，介绍询盘函电的基本格式、重要内容和常用表达，帮助读者更好地进行外贸交流。

2. 询盘函电的基本格式2.1 抬头在写询盘函电时，应在信纸上方的左上角填写发件人的名称、地址、电话号码和传真号码。

右上角则填写收件人的名称、地址、电话号码和传真号码。

这样可以方便双方快速了解发件人和收件人的详细信息。

2.2 主题主题是询盘函电的核心，它应该简明扼要地表达出询问的内容。

在函电主题上，一般使用简短的句子或短语，避免使用太长或复杂的句子。

2.3 正文询盘函电的正文部分应该准确明了地描述所询问的产品或服务的详细要求。

可以包括产品的规格、数量、质量标准、交货期限和付款方式等信息。

在写正文时，应注意使用简洁明了的语言，并尽量避免使用过多的技术术语，以确保信息的准确传达。

2.4 结尾在函电的结尾部分，一般会表达对方进一步合作的愿望，并提供自身的联系方式，以方便对方回复或进行进一步沟通。

3. 询盘函电的重要内容3.1 公司介绍在询盘函电中，可以简要地介绍发件人所属的公司，并提供一些基本的背景信息。

这样可以帮助对方更好地了解发件人所代表的公司和其信誉度。

3.2 产品询问在询盘函电中，重要的内容之一就是对所需产品的详细询问。

需要清晰地描述产品的规格、型号、用途和数量等信息。

同时，可以询问对方产品的价格、交货期限和付款方式等具体细节。

3.3 要求回复在函电的结尾，一般都会表达对方进一步合作的愿望，并提出要求对方回复。

这样可以促使对方及时回复，并进一步推进合作的进行。

4. 常用表达4.1 开头语•We have obtained your name and address from the Internet.•We are writing to inquire about your products.4.2 产品描述•Could you please send us more information about your products?•We are interested in purchasing [product name] from your company.•Could you please provide us with a catalog and price list?4.3 询问价格•Please let us know the unit price and quantity discount.•Could you quote us your best price for [product name]?•We would like to know the CIF price for [destination port].4.4 交货方式与期限•What is your delivery time for [product name]?•Could you tell us the delivery terms and lead time?•We require shipping by air to [destination].4.5 付款方式•What are your payment terms for new customers?•Do you accept payment by letter of credit?•We prefer to make payment through bank transfer.4.6 要求回复•We look forward to receiving your prompt reply.•Please respond as soon as possible.•We would appreciate it if you could reply within [time frame].5. 总结通过本文的介绍，我们了解了外贸英语函电的询盘及回复的基本格式、重要内容和常用表达。

外贸函电 enquiry offer

1. Enquiries（询盘） and repliesDear Sirs,We knew your name and address from the Canadian Consulate in Shanghai who had informed us that you are one of the largest exporters of textiles in Shanghai and you wish to extend export business to our market. You will be pleased to note that we are importers of home textiles products, having over 20 years experience in this particular line of business.At present, we are keenly interested in home textiles made in China and will be pleased if you kindly send us your latest price list and catalogue for all kinds of home textiles. If possible, please also send us your samples book.We would like to state that we usually pay for our imports by sight L/C which we feel sure, will be agreeable to you.We anticipate your early reply.Words and Expressions•agreeable 令人愉快的，合适的（后接介词）•L/C at sight 即期信用证指开证或付款行在收到符合信用证条款规定的即期汇票和单据后立即履行付款义务信用证，由于立即付款可减少出口商的风险，加速资金周转，故即期信用证在国际贸易中得到广泛使用。

《外贸函电》1-5单元课后习题答案

课后习题答案Chapter OneI. Fill in the blanks with the parts they represent信头letter Head1日期Date2封内地址Inside Address3称呼Salutation4正文Body5结尾敬语Complimentary Close6签名Signature7事由Subject8附件Enclosure9参考号Ref. No.a)经办人Attention Lineb)抄送Carton Copy c)II.Match the following words with their Chinese meanings（1）By Airmail 亲收Express Delivery 急件Registered; Recorded 密件Urgent 快件Confidential 私人信件Personal 挂号Private 航空（2）Deputy General Manager 厂长Sales Representative 采购人员Salesperson 副总经理General Manager/ President 销售代表Plant/ Factory Manager 销售员Purchasing staff 总经理（3）St. cityDr. northN. driveS.W roadApt. squareP.O. Box laneRd. avenueCt. southwestSq. ApartmentLa. post office boxAve. streetIII.Translate the following job titles:1. Deputy General Manager 副总经理2. Sales Representative 销售代表3. Salesperson 销售员4. General Manager/ President 总经理5. Plant/ Factory Manager 厂长6. Purchasing staff 采购人员IV. Translate the following address into English address with any type of address1. 美国Reagansvill市Jefferson路3200号Global Vision, Inc公司，邮编CA92040Global Vision Inc. 3200 Jefferson Road Reagansvill, CA 92040,U.S.A.2. 美国New York 市Goldsmith Street, 317号，Language and LiteratureResearch Institute，邮编NY10007Language and Literature Research Institute 317 Goldsmith Street New York V. According to the letter, answer the following questions1. What is the seller’s name, address and telephone number?Name: Royal Grosvenor Porcelain Company Ltd.Address; Grosvenor House, Renfrew Road, Oakley StaffordshireTelephone Number: (743069)760591/2/32. What is the buyer’s name and address?Name: The Colourfloor Co. Ltd.Address: 238Wilton Road, Axminster A Xz AS3. When does the seller write the letter?March 5,20044. What is the subject?Re: China5. What is the style of the letter?Block StyleChapter TwoI. Translate the following terms.1. trade relations 贸易关系2. Chamber of Commerce 商会3. equality and mutual benefit 平等互利4. financial condition 财务状况5.enjoy good reputation 享有盛誉6. 商品目录Commodity Catalogue7. 业务范围business scope8. 一流产品first –class product9. 竞争性价格competitive price10.展览exhibitionII. Choose the best answer to complete the following statements.1-5 DBCAA 6-10 BBCABIII. Translate the following sentences into Chinese.1.我们从事化学行业已经很多年了。

外贸函电与写作第五章

3. Counter Offer:
■ 1. Counter-offers: A buyer does not agree with any or some of the transaction terms of a quotation or a firm offer, he sends a counter-offer. ■ In the counter-offer, the buyer may show his disagreement to the certain term or terms and state his own idea instead. Such alterations, no matter how slight they may appear to be, signify that business has to be negotiated on the renewed basis.
In the following cases you may give flexible offer: 1. New customer with the first inquiry. ■ 2. Old customer with the first inquiry for an new products. ■ 3. On the fair or show.
1. Introduction
Offers Counter-offer Counter-counter Offers
2.Offer :
An offer is a promise to supply goods on the terms and conditions stated. In an offer, the seller not only quotes the price of the goods, but also indicates all necessary terms, just as: The name of the goods, Quality, Quantity, Price, Time of Shipment, Terms of Payment and so on.

外贸英语函电Unit 5-订单、接受和回绝

As you may not be aware of the wide range of goods we deal in we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of a happy working relationships. Yours faithfully,
பைடு நூலகம்
6
An order should at least contain the following points:
description of the goods, such as specification, size, quantity , quality and article number (if any); prices(unit prices as well as total prices); terms of payment; mode of packing; time of transportation, port of destination and time of shipment etc. .
付款方式：由中国银行开具的不可撤销、见票即付（即期）信用证。
Unit price
Amount
Packing: Each piece is packed in a polybag then in a
Delivery: As we need the goods urgently, please deliver within 40 days after receipt of the order.

外贸函电第二版Unit05报价和发盘

foregoing：指前所述的，是following的反义词。 preceding：特指时间和地位上紧接在前。
Each generation surpasses the preceding one.
21
5.3 Specimen Letters（样函）
Letter 1：Request for quotation for crockery Dear Sirs, You have previously supplied us with crockery and we should be obliged1 if you would now quote CIF San Francisco for the items named below. The pattern we require is listed in your 2004 catalogue as No.8. 500 Teacups and Saucers, 200 Tea Plates, 100 2-pint Tea-pots When replying, please state: (1)discounts2 allowable, (2) terms of payment, and (3) earliest possible date of delivery3. Truly yours, Fred Jackson
forward somebody an offer for /on
to accept offer; 接受报盘 to confirm offer; 确认报盘 to decline offer; 拒绝报盘 to entertain offer; 考虑报盘 to extend offer; 延长报盘 to withdraw offer；撤回报盘 to cancel offer 撤销报盘

外贸函电课后练习答案

Unit 2 Establishing Business Relations & Inquiring Credit ReferenceI. Translate the following sentences into English.1. We are one of the leading importers dealing in electronic products in the area, and take this opportunity to approach you, in the hoping of establishing business relations.2. We have been engaged in handling importing and exporting of machinery and equipment for many years, and our products have enjoyed great popularity in many countries.3. We owe your name and address to the Commercial Counselor’s office of our Embassy in Beijing.4. We are given to understand that you are a manufacturer of daily chemicals. One of our clients intends to buy cosmetics from your country. We will appreciate it highly if you airmail the catalogue and price list of the goods available at present.5. For our credit standing, please refer to the Bank of China, Shanghai Branch.II. Write a letterDear Sirs,We have obtained your name and address from the Commercial Counsel of your Embassy in Beijing and are pleased to write to establish business relations with you.We are informed that you are in the market for Chinese Cotton Piece Goods, and this item falls with the scope of our business activities. To acquaint you with our goods available for export, we are enclosing a catalogue and price list.We are looking forward to your early reply.Faithfully yours,Unit 3 Enquiries and RepliesII. Translate the following sentences into English.1. Please quote us your best price CIF Shanghai, including our 3% commission.2. Should your price be found competitive, we intend to place an order with you for 300,000 yards of Cotton Cloth.3. One of our customers is now interested in the Qingdao Haier Refrigerator made in your country. Please offer CIF London for 400 sets to be delivered in April.4. To enable you with our products, we are sending you by air 2 sample books.5. In reply to your enquiry of April 28th, we are now sending you our latest price list for your reference.III.Dear Sirs,We learn from a friend in Shenzhen that you are exporting light industrial products, especially electric appliances. There is a steady demand here for the above-mentioned commodities of high quality of moderate prices.Will you please send us a copy of your catalogue, with details of your prices and terms of payment? We should find it most helpful if you could also supply samples of these goods.Faithfully yours,IV.Dear Sirs,Re: Electric SawWe are in the market for electric saws. Please send us your latest catalogue and details of your specifications, informing us of your price CIF Xi’an, please also state your earliest possible delivery date, your terms of payment, and discounts for regular purchase. If your prices prove reasonable and satisfactory, we shall soon place a large order with you.Faithfully yours,V.Dear Sirs,We welcome you for your enquiry of Oct. 10 and thank you for your interest in our products. We are enclosing some copies of our illustrated catalogues and a price list giving the details you ask for. Also under separate cover, we are sending you some sample.Please note that payment should be made by irrevocable L/C payable at sight against presentation of shipping documents. We allow a proper discount in view of this first business between us.We await your acceptance by fax.Faithfully yours,Unit 4 Quotations, Sales Letters, Firm Offers & Counter OffersI. Translation.1. We are studying the offer and hope that it will keep open till the end of the month.2. We believe that you will place a large order with us owing to the high quality an reasonable price of our products.3. We will allow you 10% discount if you purchase 5, 000 dozens or more.4. As to the terms of payment, we often require confirmed, irrevocable letter of credit payable by draft at sight.5. You are cordially invited to take advantage of this attractive offer. We are anticipating a large order from the United States, and that will cause a sharp rise in price.6. We will send you an offer with shipment available n the early May if your order reaches us before March 10.7. Because there is a brisk demand for the goods, the offer will be open only for 5 days.8. We are sending you an offer, subject to your reply here by 5 p.m., our time, Tuesday, July 7.III.Dear Sirs,In reply to your letter of May 5, we’re sending you an offer, subject to your reply here by 5 p.m., our time, July 27, as follows:Commodity: Boots for ladiesSpecification: more than 20 assortments with new designs of brown or red colors (details in catalogue)Quality: leather of high qualityPrice: CIF Tianjin US $ 95.00 to 300.00 per pair according to various designs Quantity: 1,000 pairsPayment terms: Confirmed, irrevocable L/C payable by draft at sight to be opened 30 days before the time of shipment.Packing: as per buyer’s optionShipment: SeptemberWe are expecting your early order.Yours faithfully,IV.Dear Sirs,We thank you for your offer of May 25 for 1,000 pairs of women’s boots at US $ 95.00 to 300.00 per pair CIF Tianjin.We immediately contacted our customers and they showed great interest in the quality and design of your products. However we would give our suggestion of an alteration of your payment terms.Our past purchase of other women’s boots from you has been paid as a rule of confirmed, irrevocable L/C at sight. On this basis, it has indeed cost us a great deal. From the moment to open credit till the time our buyers pay us, the tie-up of our funds lasts about four months. Under the present circumstances, this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interest.In view of our long business relations, we suggest that you accept “50% by D/P, 50% by L/C”.Your early reply will be highly appreciated.Faithfully yours,Unit 5 Orders, Acceptances and Rejections1. 1) on, fulfill, with, to, without2) to, with, on3) of, from, for, on, terms4) with, in, in, to, on, of5) in, for, of2. 1-5 CACAC 6-10 CCDBA3. 1) We shall place a trial order with you for 500 sets provided you will give us a 5% commission.2) We are working on your Order No. 678 at present and please believe that we will effect the shipment within your stipulated time.3) Owing to heavy commitments, many orders haven’t been made, we can only accept orders for October shipment.4) Our stock is exhausted and we are not in a position to accept fresh orders. However, we will contact you by cable as soon as new supplies are available.5) Shipment should be made during August to October in three lots, with 100 tons each.4. Dear Sirs,We are pleased by your prompt reply to our inquiry of July 10, 2003 and now wish to order from you as our Order No. 987 enclosed.Yours faithfully,XI’AN INTERNATIONAL COMMERCE CORPORATIONTel: 87253425 Fax: 87181900ORDER FORMOrder No. 987 July 20, 2010/6/19Messrs. JB SIMPSON & CO. LTD18 Deansgate BlackpoolPlease supply the following itemsDescription: A: SA-135 Video RecorderB: VT-462 Video TapeC: RC-A43 Mini Radio Cassette RecorderQuantity: A: 1,000B: 1,000C: 5,000Unit Price: FOB Xin Gang inclusive of our 5% commissionA: US$ 600.00 eachB: US$ 5.5 eachC: US$ 18 eachPayment: L/C at 90 days’ sight to be opened 30 days before shipment.Package: By standard export cases.Delivery Date: Before the end of August in one/two lots.6. Dear Sirs,We are pleased to have received your Order by fax dated March 3 for 500 sets of knitting machinery. Thanks.We have immediately contacted the manufacturer. But they refused our request since the machine sells well, and there is a great shortage of raw materials and still a large number of orders. After our repeated negotiations, they finally promised to accept the order and to make delivery of 100 sets each month, beginning from next January.We are aware that you are in urgent need of the products, but uncertain whether you wwill agree on the above delivery date. We are making contact with manufacturers elsewhere and will let yuknow as soon as there is any favorable news.Meanwhile, we are enclosing our catalogue covering all the articles available at present. If you are interested in any of the items, please inform us. We will surely give prompt attention to your requirement.Yours faithfully,Unit 6 sales confirmation and purchase contract1. 1) 包装：货物须包装于新的适应长途运输（包裹/空运）和天气变化的牢固木箱，并具有防潮防震之功能。

外贸函电格式范文

外贸函电格式范文外贸函电范文包括询盘、发盘、换盘、接受1. Dear Mr. Li, Your firm has been remended 1 to us by the Dickson Electrics Company, with whom we have done business for many years. We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list. Yours sincerely, Susan Block Manager A Reply Dear Ms Block, We wele you for your enquiry of Fed. 1 and thank you for your interest in our modities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for. We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered. Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention. Yours truly2. Dear Mr. Lu, We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market. Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our3% mission 6 . Should your goods prove satisfactory and price be found petitive 7 , you may expect substantial 8 orders from us. We are looking forward to your early reply. Yours faithfully A Reply Dear Mr. Bean, We warmly wele your enquiry of April 4 and thank you for your interest in our cushions. We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price. Best regards, Yours sincerely有没有英文版的外贸函电范文？SPECIMEN:ASKING FOR LOWERING THE PRICE Dear Sirs, RE:COUNTER-OFFER FOR BICYCLES Thank you for yourletter about the offer for the captionedbicycles.Although we appreciate the quality of your bicycles, their price is too high to beacceptable .Refering to the Sales ConfirmationNo.89SP-754,you will find that we ordered cles with same brand as per the terms and conditions stipulated in that Sales Comfirmation, but the price was 10%lower than your present price.Sinece we placed the last order,price for raw materials has been decreased consider ablely.Retailing price for your bicycles here has also been reduced by 5%.Accepting your present price will mean great loss to us , let alone profit.We would like to place repeat orders with you if you could reduce your price at least by 1.5%.Otherwise, we have to shift to the other suppliers for our similar request.We hope you take our suggestion into seriousconsideration and give us your reply as soon as possible yours truely急求一套外贸函电的发盘还盘写作范文谢谢各位大大~~发盘 Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think the ＂Portable 95＂ is a machine that would suit your purpose very well. It weighs 6.5 kg and is a bit heavier than the usual portable, but it is goodfor heavy duty and at the same time conveniently portable when carried in its case. We have one of these machines in stock and we shall be pleased to arrange for you to try it. Although costs have been rising since March, we have not yet raised our pries, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once. 敬启者：我们很高兴收到您四月五日答复我们打字机广告的来信，现按您来信的要求附上我们最新的附图产品目录及现在的价目表。

外贸函电课后练习参考答案

Unit Two Inquiries 询购Key to Exercise IV1. We have been informed by Jameson Garments (Vancouver) Ltd. that you are one of the leading exporters of textiles in Hangzhou and that you wish to extend business to our market.2. We would like to have your lowest quotations for the captioned goods on the terms and conditions listed below.3. Please send me some further information on the features and costs of the Vernard line of Ultrasonic equipment, which you recently advertised in Electronics magazine.4. We are interested in importing Chinese furniture and would be pleased to receive a copy of your latest catalogue, price list and export terms.5. We would be grateful if you would send us a comprehensive price list, together with some samples of the goods which you can supply.Key to Exercise V1. There is a large demand(or market) in our country for Chinese low-voltage microwave ovens. We would be most grateful if you could quote us competitive prices for the models you can supply (or have available) at present.2. We wish to introduce ourselves as leading importers dealing in operative instruments. It would be helpful if you could send us your latest catalogue for our reference which interests us very much.3. Specializing in the line of confectionery, we have extensive connections with the food stores throughout(or all over ) the country.4. We would appreciate it(or be most grateful) if you could send us a full set of leaflets for your exports for us to have a general idea of the products you handle.5. From Messrs. Brown & Clark of this city, we have learned that you are regular suppliers of Chinese kitchenware, for which there is a growing demand here.6. We have noticed with interest your advertisement in the latest issue of TV World, and would appreciate it if you could introduce the details of the specifications, prices and packing for your product.Key to Exercise VI1. We are famous importers of computers with branches in three neighboring cities.2. Please send us a full set of catalo g for our buyers’ reference.3. We have been specializing in importing motorcycles for ten years, and would appreciate your sending us your catalog, prices and other necessary information.4. If your goods are good in quality and more competitive in price, very likely we can advise our buyers to place an order.5. We are interested in (buying) the tiles you advertised in Building Materials. It would be helpful if you could send us further information as soon as possible.Exercise VIISeptember 21, 2008The Sales ManagerThe Midland Carpet Co. Ltd.173 Waterloo StreetLondon E.C.4Dear Sir or MadamWe have noticed with interest your advertisement in the August issue of The Magic Carpet and feel that the patterns of your carpets may appeal to Chinese customers, especially the well-to-do newly weds.Therefore, we would like to have detailed information about the various types of carpets available at the moment, such as specifications and prices, if possible , together with sample cuttings.As we intend to lay in a stock for the New Year sales, it would be a great help to us if we could receive your reply by the end of this month.Yours faithfullyHUA Fang (MS.)Import ManagerUnit Three Replies and Quotations 复函与报价Key to Exercise V1. In reply to your inquiry of January 12, we are pleased to inform you that a catalog and a price list have been air-mailed separately for your reference.2. However, if you need any other information, please (do not hesitate to) let us know. We would be glad to answer your further questions.3. As you will notice, our prices are quite competitive, and since we carry large stocks of all models, we can promise delivery within a month on receipt of your L/C.4. If you can let us have an idea of the quantity you are going to order, we may consider giving you a more favorable discount.5. Though we no longer supply Model SB-95, we have Model SB-99 in stock , which is better in performance and more reasonable in price.Key to EX VI1. We are eagerly expecting to have detailed discussions with you soon on the trade terms you suggested.2. We hope to have more information from you by the end of this month for our buyers’ reference.3. As you know, there is a steady demand in your market for such durable and moderately priced goods as ours.4. We do not want to influence you, but we hope you will be able to send us your order within this month as we may soon run short of supply.5. You will no doubt find our price very favorable if you compare it with the quotations of other manufacturers.Exercise VIIDear Mr. BlackThank you for your inquiry of August 16 concerning our equipment, which you saw at the International Farm Machinery Fair in Bonn.We are willing to answer the specific questions in your letter and would consider substantial discount on orders over RMB￥1,000,000.With regard to the terms of payment, we would suggest sight L/C for the initial stage. We can fulfill orders within three months, but it will take a little longer time for special specifications.We are enclosing our current catalog and price list quoting c.i.f. Bangkok , and we think you will find the equipments on pp. 101-115 of particular interest.If you require any further information, please contact us and we will be pleased to supply it.Yours faithfully×××Unit Four Orders and Acknowledgement 订购与确认Key to Ex. V1. We would like to confirm our telephone discussion this morning. Enclosed is our Order No. CT504 for 1,500 pounds Longjing Green Tea at 36 pence per pound CIF London for shipment during June/July.2. Because there is a growing (an increasing) demand for our laser printers , we hope you will act immediately if you are considering placing an order with us .3. Please note that the quality of shipment must be exactly the same as the quality of sample. If this initial order is completed to our satisfaction, we shall place regular orders.4. Thank you for your prompt reply to our inquiry of April 22. We are now pleased to order from you 2000 dozen pure silk T-shirts. For details, please refer to our enclosed order No. 58.5. Although our price is a little higher than quotations of other suppliers, our product is well worth the extra money owing to its good quality. It meets (complies with) your own interest to order goods of really high quality.KEY TO EX.VI1. If you could increase the quantity of your order to 500 cases, please let us know immediately and we would be only too glad to give you a 5% discount.2. All your required items can be supplied from stock, and we can assure you of our best attention to your order.3. If this trial shipment can reach us by mid-October and the quality turns out to be satisfactory, we shall send you further orders.4. In accordance with the terms agreed upon in our recent exchange of faxes, we are now sending you our S/C No. 1234 in duplicate.5. If no instructions to the contrary are received before the end of this month, we shall ship your order in December.Exercise VIIDear Ms. CollinsThank you very much for your Order No. CS27 for our rotary printing presses Models PM600 and PM800 for November shipment. We wish to inform you that we can comply with all your requirements except for PM600, which is unfortunately out of stock at present. We, therefore, would like to place before you two alternatives for your consideration.1.As an excellent substitute for PM600, we recommend PM630, which is our latest model (for details, see attached leaflet) and can be shipped together with PM800 in November.2. In case you still prefer PM600, we can ship your order in two lots, i.e.PM800 in November and PM600 in January next year, which is the earliest time we can manage. We look forward to your early decision.Yours sincerely×××Unit Five Insurance 保险Key to Ex. V1. In the absence of your definite instructions about insurance, we have covered your order against W.P.A. for 110% of the invoice value as usual.2. We have noticed your request for insurance against War Risk. But, as you know, our CIF quotation includes W.P.A. only. Therefore, if you require this additional coverage, the extra premium will be borne by you (to your account).3. In case the goods be found damaged after inspection, the buyer has the right to file/make/lodge a claim with the underwriter against a surveyor’s report within 30 days of/after the arrival of the goods at the port of destination.4. We regret to inform you that Case No. 8 was invoiced as containing 12 laser printers, five of which were found badly damaged upon arrival .5.The People’s Insurance Company of China (PICC) is a large state-owned enterprise, which is noted for settling claims promptly and equitably and has agencies in the main ports and areas throughout the world.Key to EX VI1.With no definite instructions from you even at the end of last month, we could not but effect insurance against W.P.A. as usual so as to avoid delay in shipment.2. If you prefer insurance under Institute Cargo Clauses, we shall be pleased to comply, but the difference in premium, if any, shall be for your account.3. We had the goods examined by a surveyor upon their arrival and found that fourteen cases were broken. Enclosed is a list of the damaged goods.4. The surveyor’s report states that these goods are unsalable. Therefore, we have to ask for immediate replacements.5. Thank you for your fax of October 22, quoting us your present rate for All Risks. Now we wish to insure with you the following consignment:EX. VIIDear Sir or MadamWe have received your quotation of November 5, which we find quite competitive. We would be grateful if you could cover us against All Risks (warehouse to warehouse) for the value of Can$274,895.00 on 15 (fifteen) cases of ceramic handicrafts from Qingdao to Vancouver by M. V. Seagull.The certificate must reach us by the 17th at the latest, since it has to be presented with the other documents to the bank with which a letter of credit has been opened.We look forward to your prompt reply.Yours sincerely×××Unit Six Packing 包装EX. Ⅱ1. We are glad to have obtained your name and address from our Commercial Counsellor’s Office and learned that you can supply a special kind of detector model DA-880k which can test the degree of air pollution.2. Should you not have what we want but a similar article of better quality, please supply it instead provided the price is not more than 10% higher.3. As requested, we shall draw on you at 60 days’sight for the amount of our invoice,a copy of which is enclosed and the original is sent to the bank.4. Since our L/C reached you as early as the beginning of last month, we hope you will make delivery at the stipulated time, for any delay will cause us great inconvenience and considerable financial loss.5. There was a slight delay owing to the breakdown of a machine which held up packing for two days. But we did not inform you as we knew it would not affect the delivery limit.EX. V1. Export crates for goods of the type you named should be completely sealed with plywood and firmly battened.2. The exports you ordered are packed in strong wooden cases which are reinforced with angle iron and metal bands. The solid packing and the stuffing inside the cases will protect the goods from vibration and clash.3. All powdery goods should be put in polybags and then packed in iron tins. The lids of tins should be sealed with adhesive tape.4. The valves and all precision parts should be wrapped with soft material and stably packed in cardboard cartons. When put in the wooden cases, the cartons should be well arranged to eliminate the possibility of moving inside the cases.5. On the attached sheet we give you full details regarding packing and marks, which must be strictly observed.EX. VIIDear Mr. MertonWe thank you for your letter of June 26 and would like to confirm that we are still offering our Phoenix range at the prices quoted in our letter of June 15. We are sure that you have found these prices quite competitive.Meanwhile, we understand your concern over packing and wish to give you the following details:Each vase is wrapped in a polybag, and then put in a foamed plastic casing, which is in turn placed in a decorative cardboard box. These boxes are packed in specially designed polythene-lined strong cardboard cartons, twelve to a carton, so that no movement inside the cartons is possible.Besides, on the outside of each carton warning (indicative) marks such as “FRAGILE”or “HANDLE WITH CARE”are clearly stencilled in fadeless ink.We hope you will agree that we have taken every possible precaution to ensure the safe transportation of our products.We look forward to receiving your order.Sincerely yours×××Unit Seven Transportation 运输Ex.V1. The part of your order which can be supplied from stock has been executed, but the remainder may be delayed for four to six weeks.2. Please let us know the voyage No., the lowest (freight) rate for large shipment and the (freight) rate for small lot of consolidation.3. The goods under your order No. 297 have been packed and are ready for shipment.We would appreciate it if you could complete, sign and return the attached shipping (instruction) note as soon as possible.4. You can save both time and money by letting us handle all shipping and Customs formalities for you.5. In order to assist you in introducing our products into your market as early as possible, we agree to advance the initial shipment of 1/3 (one third) of the total quantity from June/July to April/May.Ex.ViiDear Mr. ArnoldOrder No. 896 S/C No. 980927From your letter of October 20 concerning the captioned S/C, we understand that instead of the stipulated two equal shipments in January and February, 2009 respectively, you now wish to have 80% of the total quantity shipped in November and the balance in December this year.In reply, we wish to inform you that although we have the required quantity in stock, your request came too late for November shipment, especially because direct sailings for your port are few and far between. Besides, the relevant L/C is yet to be opened.Therefore, we would suggest that 80% of the total quantity be shipped in December this year and the balance 20% in January, 2009, provided your L/C reaches us not later than November 20.Please let us know promptly whether this arrangement is convenient to you.Yours faithfully×××Unit Eight Payment by L/C 信用证付款Ex.V1. Our terms of payment are by confirmed, irrevocable letter of credit available by draft at sight, reaching us one month ahead of shipment, remaining valid for negotiation in China for another 21 days after the prescribed time of shipment, and allowing transshipment and partial shipments.2. For the time being, therefore, we regret our inability to accept D/A in any transactions with our buyers abroad.3.It is regrettable to find that up to the present there has been no news from you about your letter of credit which should have reached us by the end of last month.4. Please amend L/C No. 99S086 to read “Transshipment allowed”, and delete the clause about insurance policy as this transaction is concluded on CFR basis.5. As your country has no consulate in this city, it is our practice to have the invoice certified by the China Council for the Promotion of International Trade (CCPIT). Please amend your L/C accordingly.EX.ViiDear Sir or MadamFollowing the instructions given in your letter of August 12, our manufacturers have redoubled their efforts to meet your advanced shipment date. We are now pleased to inform you that the goods are ready for shipment.Much to our surprise, however, the covering L/C has not reached us even to this day. Please immediately check with your bank to ensure that it reaches us before the end of this month. Otherwise, we shall not be able to make delivery within the time limit agreed upon.In order to avoid possible subsequent amendments, please see to it that the L/C stipulations are in exact accordance with those of our S/C No. 7890.We look forward to receiving your L/C as soon as possible.Sincerely yours×××Unit Nine Other Modes of Payment 其他付款方式EX. V1. Messrs. Schneider & Kern have given us your name as their referee. We would therefore be much obliged if you could provide us with detailed information about their credit status.2. Any information about their financial standing and commercial integrity will be much appreciated and treated as confidential.(We would be extremely obliged if you could supply any information on theirfinancial status and commercial credit, which would be kept as confidential.)3. As a compromise, we suggest that 40% of the proceeds be paid by T/T and the balance (be paid) by irrevocable letter of credit at 90 days’sight.4. In order to pave the way for your sales-pushing (sales promotion), we exceptionally agree to accept payment by D/P at 45 days’sight.5. We have noted your request for payment by D/A and will revert to the matter (review it) with you when circumstances permit.EX. VIIDear Mr. SmithThrough our discussion by fax on July 8, we are pleased to inform you that your request for new terms of payment has been accepted, which will come into effect when you place your next order with us.As we agreed on, future transactions will be placed on a D/P basis with payment 30 days after sight, and we will ensure delivery to you within two months of receiving your order (on receipt of your order).We are looking forward to an early order from you.Yours sincerely×××Unit Ten Complaints and Adjustment 投诉与处理EX VDear CustomerI am writing to you to explain the reasons for the very poor service we have given over the past few months. You may have received incomplete consignments. You may have written and not yet received a reply. You may have tried to call us and not been able to get through. We have ten Customer Service lines with staff to man them, but once these lines are overloaded there is nothing we can do. Our correspondence staff are working all hours to catch up.The real problem goes back a long way and relates to our growth from a small familyfirm into a sizable business. Our working procedures have basically not kept up with our expansion.Last year, our old computer was replaced with new hardware and software, which we were told would solve all our problems and could expand as our business expanded. Unfortunately, this was not the case and the speed of processing orders slowed down, even though our staff were working round the clock.We were just about to abandon the system and revert to our old procedures for processing orders when a new version of the software was supplied. This speeded up the system and we are now catching up with the backlog of orders. By the end of this month we will be completely up to date.I know you don’t want to hear about our problems. You want your orders to be delivered promptly and correctly. I promise you that in future you can rely on us to do this and to respond to your inquiries courteously and efficiently.I feel that we owe you an apology but actions speak louder than words. We have taken on more staff, acquired a new warehouse and invested heavily in computer systems, all to provide the service which you need and of which we can feel proud.To end on a positive note, our new catalogue is enclosed and I am sure you will agree that our new product range is even more attractive and better value than before. We are working hard to continue to improve our service and I hope we can count on your support in spite of our recent problems.Yours sincerely×××以上为陶老师所发，部分课后习题答案。