【免费下载】剑桥商务英语口语教程
新编剑桥商务英语unit-2全篇
final salary pension scheme ['pɛnʃən] [skim] 按最终薪水给付的养老金计划
non-cash reward [rɪ'wɔrd]非现金形式的奖赏 once-in-a-lifetime 千载难逢的，令人难忘的 career goal 职业目标 senior management ['mænɪdʒmənt]高层管理人
员
Vocabulary: Benefits and Incentives
Discuss: What is most important to you when choosing a job?
an impressive job title training and staff development a good salary a pension flexible working hours opportunities to travel opportunities for promotion parental leave days off and long holidays a company car
What a lovely place Xerox is to work! Kim Moloney, a client services executive, can’t say enough nice things about her employer. ‘It’s a very special environment,’ she says, ‘People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.’
剑桥商务英语口语
What things are important in maintaining a work-life balance?In maintaining a work-life balance, the following things are important. First of all, we should be good at organizing things at work. That will ensure work effectively and leave enough time for our life. Second, we should be strong in declining our manager or classmates’ requests. For example, if they always ask us to work overtime or work on weekends, then we should be brave enough to say no to them. Finally, I think family members can help maintain a work-life balance by taking more housework or understanding us when we are under extreme work pressureWhat are the positive and negative outcomes of temping?In today’s society, temporary work is becoming more and more popular。
Many prefer this kind of work,they love the variety of going to different companies and enjoy meeting different people all of the time which can help us with our various aspects of ability, Others,however,disagree with it.they believe that temporary work is uncertain and we never know when we will be working and when we won’t. What’s more ,it’s very difficult when we dong’t get clear guidance from the client company,in this case,the first day in a new job is always quite frightening.Would you like to work in a different country? Why or why not?As for my own idea about working abroad,i prefer working in a different country . first of all,i was single so i can go anywhere easily and i needn’t worry about my family . Second,i would work anywhere if it was only for a limited time for bout six months .i think it could be an interesting st but not least,i believe that i will be able to get a better pay and more possibility of promotion. In this case,i can give my family a better life and get more opportunities to improve my ability.Explain the procedures you have to go through when taking a flight for a1.To arrive at the airport. You should pay attention to the time, because the airlines provide flights to stop 30 minutes before take-off check, so you'd better arrive at the airport 1 hours before the departure time.2.Check in Have a look your flight in which counter, the airport has to tell you which flight display in which the counter, find the appropriate counter, the airline ticket,identity card to the airport check-in staff.3.Through security The security gate, carrying items from the past the security door of the X optical screening machine, you must through the security door.4.The terminal. After passing through security, have a look your boarding pass will be marked above your flight in which gate.5.Boarding. Heard after boarding, the boarding gate will be in service boarding pass tear, you went to the boarding gate will be cross service personnel,service personnel from boarding a small tear, returned to other parts of you,then you can get into the plane.My name is xuuxiang . I am from taizhou. There are people in my family. My father works in a computer company. He is a computer engineer. My mother works in a international trade company. She is also a busy woman. I have a older sister . My sister is a junior in nanjing University. She majors in English. Because of my father, I love surfing the Internet very much. I play the on-line game for about 2 hours every day. I wish I could be a computer program designer in the future. And that is why I am applying for the electronics program in your school.When you are old and grey and full of sleep,And nodding by the fire, take down this book,And slowly read, and dream of the soft lookYour eyes had once, and of their shadows deep;How many loved your moments of glad grace,And loved your beauty with love false or true,But one man loved the pilgrim soul in you,And loved the sorrows of your changing face;And bending down beside the glowing bars,Murmur, a little sadly, how love fledAnd paced upon the mountains overheadAnd hid his face amid a crowd of stars.The furthest distance in the worldIs not between life and deathBut when I stand in front of youYet you don't know thatI love you.The furthest distance in the worldIs not when I stand in front of youYet you can't see my loveBut when undoubtedly knowing the love from both Yet cannot be together.The furthest distance in the worldIs not being apart while being in loveBut when I plainly cannot resist the yearningYet pretending you have never been in my heart. The furthest distance in the worldIs not struggling against the tidesBut using one's indifferent heartTo dig an uncrossable riverFor the one who loves you.。
新编剑桥商务英语(中级)Module-2精选全文完整版
可编辑修改精选全文完整版Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1.2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits andincentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPresent perfect continuousPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name)Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is splitinto four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes. Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employeeshalf of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover ofnearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the key figures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation.A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-workingMemo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO 8 AND 9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。
剑桥商务英语口语教程
中文：行不通。
Topic2、It won't happen again.中文：下不为例。
Topic3、I've got a headache.中文：我头痛。
Topic4、I'm crazy bout English.中文：我非常喜欢英语。
Topic5、Can you give me some feedback? 中文：你能给我一些建议吗？Topic6、I'm sorry to hear that.中文：听到这个消息我感到遗憾。
Topic7、Pain past is pleasure.中文：过去的痛苦即是快乐。
Topic8、It's up to you.中文：一切由你决定。
Topic9、Keep up the good work.中文：再接再厉。
Topic10、I apologize.中文：我很抱歉。
Topic11、May I have your name, please? 中文：请问你叫什么名字？Topic12、Keep the change.中文：不用找了。
Topic13、It's a nice day today.中文：今天天气很好。
Topic14、It's awesome.中文：棒极了!Topic15、Let's hope for the best.中文：让我们往好处想吧。
Topic16、Can I take a message?中文：要我传话吗？Topic17、Can you give me a wake-up call? 中文：你能打电话叫醒我吗？Topic18、I'd like a refund.中文：我想要退款。
Topic19、It takes time.中文：这需要时间。
中文：我要了。
Topic21、I feel like having some dumplings. 中文：我很想吃饼子。
Topic22、How is it going?中文：情况怎么样？Topic23、I'm under a lot of pressure.中文：我的压力很大。
剑桥国际英语口语教程
剑桥国际英语口语教程In the dynamic world of global communication, the Cambridge International English Speech Course stands as a beacon of excellence, guiding learners towards fluent, confident speech. This comprehensive program not only equips students with the necessary language skills but also encourages them to think critically and creatively in English.The course is designed to be both challenging and engaging, with a focus on real-world scenarios that encourage active participation and interaction. Lessons are structured to build a solid foundation in grammar and vocabulary while simultaneously promoting conversational fluency. The emphasis on speaking and listening skills is particularly noteworthy, as it prepares students to communicate effectively in a wide range of settings.One of the key strengths of the Cambridge International English Speech Course is its adaptability. The course can be tailored to meet the needs of different learners, from beginners to advanced speakers. This flexibility allows teachers to personalize the learning experience, ensuringthat each student is challenged and supported in equal measure.Moreover, the course encourages a holistic approach to language learning. By integrating reading, writing, speaking, and listening skills, it helps students develop a well-rounded understanding of the English language. This approach is crucial in today's interconnected world, where the ability to communicate effectively across multiple platforms is essential.The Cambridge International English Speech Course also recognizes the importance of cultural awareness. Lessons often incorporate discussions of cultural differences and their impact on communication. This focus on cross-cultural understanding helps students develop the culturalsensitivity and empathy necessary for successfulinteraction with people from diverse backgrounds.In addition, the course is constantly evolving to reflect the latest trends and developments in language education. This commitment to innovation ensures that students are equipped with the most up-to-date skills andknowledge, preparing them for a future where global communication is paramount.Ultimately, the Cambridge International English Speech Course is not just a program for learning English; it is a journey of self-discovery and growth. Through this course, students gain not only language skills but also the confidence and competence to express themselves effectively in the global arena.**剑桥国际英语口语教程：语言学习的无限可能之旅** 在全球交流的动态世界中，剑桥国际英语口语教程犹如一座卓越的灯塔，指引着学习者走向流利、自信的口语表达。
(完整word)新编剑桥商务英语口试必备手册中高级包含BECVP
目录1. Teamwork 团队合作12. Reducing Production Cost 降低生产成本123. Internal Communications 内部沟通84. Reducing Overheads 减少管理费用185. How to Deal with a Heavy Workload 如何应对繁重的工作236. Work Environment工作环境277. Logistics物流328. Business Ethics 商业道德379. Recruiting & Selecting 人员招聘4210. Employee Training 员工培训4811. Career Development 职业发展5312. Promotion 晋升5913. Staff promotion 激励员工6514. Staff turnover 员工流失7115. Appraising and Improving Performance 绩效考核与改进绩效7616. Pay and benefits 薪酬与福利8017. Labor relations劳动关系8518. Work place safety and health 工作安全与职业保健9019. Time management 时间管理9520. Managing stress 缓解压力10121. Product development 产品开发10622. Setting price 产品定价11023. Product promotion 产品推广11424. Advertising 广告11825. Packaging 包装12226. Branding 品牌12627. Customer satisfaction 顾客满意度13028. Keeping Customers 留住顾客13429. Marketing channels 营销渠道13830. Travel and transport 出行与交通工具14231. Travel and accommodation 差旅与住宿14832. Domestic travel 国内差旅15433. Travelling abroad 国际差旅16034. Corporate culture 企业文化16635. Company image 公司形象17236. Corporate gifting 公司送礼17837. Corporate sponsorship 企业赞助18338. Dress code 着装要求18939. Entertaining business clients 招待客户19540. Site location and relocation 公司选址和迁址20041. Going global 全球营销20542. Franchise 特许经营20943. Meeting competition 应对竞争21344. Office automation 办公自动化21745. Setting up company website 建立公司网站22446. Internet marketing 互联网促销23047. Flexible patterns of work 弹性工作方式23548. Staging a meeting/conference 举办会议24149. Attending a meeting/conference 参加会议24750. Giving a presentation 大会发言25151. Trade fair and exhibitions 会展257PRACTICE TEST ONE 练习1 263 PRACTICE TEST TWO 练习2 271 PRACTICE TEST TWO 练习3 278 2011.06.02UNIT ONE Company Operation and Management第一单元公司运作与管理1.1 Teamwork 团队合作Teamwork 团队合作，团队精神Team-based 以团队为基础的Horizontal organization structure 横向企业结构Corporate goals 企业目标Charter 规章，章程Be accountable for 对…负有责任Creative innovation 创新改革，创新发明创新精神Reward system 奖励制度Pay back 回报，报偿Individuality 个性Independent thinking 独立的思想Group decision-making 集体决策Managerial skill 管理技能Coordinate 使协调，调整Interpersonal relationship 人际关系Mutual trust 相互信任Bring out the potentials 充分发挥潜能Closely-knit （关系）密切的Keep track of 跟踪，追踪Time-consuming 花费时间的Line manager 部门经理，业务经理（与行政经理相对）Pre-building 团队建设Nurture 培养，教育，发展Nurture team dynamics 培养团队活力Promote team spirit 提倡团队精神Drive team success 驱使团队成功Minimize 将…减少到最少，最小化Inhibit 约束，抑止Liven up 使…有生气Training session 一场训练，培训课期Rafting 漂流Rock climbing 攀岩Teammate 队友Impact 影响，效果Complementary 补充的，互补的Revitalize 使新生，给予新的活力Trait （个人性格方面的）特征，显著的特点Commitment 敬业精神Interpersonal communication skills 人际交际技能，亦作interpersonal skillsAddress 处理（事情）How to Make Teams Effective如何组建精锐的团队People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of teamwork or how to develop an effective team.在各种工作场合，人们都在谈论团队建设、团队合作、自己的团队，但是却很少有人真正理解如何体验团队合作以及如何组建一支精锐的团队。
剑桥商务英语教程ppt课件精选全文
greeting. 她兴高采烈地打招呼欢迎我们。
16
ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
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ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
1
ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude（/dju:d/小伙 子）/man, etc. to the end
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ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
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ppt课件
Miss. 小姐，用作未婚女子姓名之前 Mrs. 夫人， 太太 Ms. 女士, 用在婚姻状况不明的女子姓
新编剑桥商务英语unit-3精选全文 (2)
Speaking: Discussing a schedule
Vocabulary: Types of business
Here are three different ways to start your own business. Work in pairs and think of one advantage and one disadvantage for each approach.
• Sale trader you are self-employed and set up the business on your own.
• Partnership you are self-employed and start the business with another person. You are both equally liable.
set up concept charge launch
branch out growth fee
But being a franchisee is unlikely to satisfy the most entrepreneurial. It doesn’t suit people who don’t want to follow the system. William Ewbank, the head of franchise sales at Domino’s Pizza, says, ‘If you’re massively entrepreneurial this isn’t for you. It’s a discipline, a club with rules. There is some independence --- our franchisees can charge their own prices although we’re strict on menu content. It’s running a business with help.’
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剑桥商务英语(BEC)中级第二、三、四辑口语真题范例-精选.pdf
…… ?
【词汇 & 短语】 空缺职位 vacancy 行政管理部 administration 总部 head office 管理技能 managerial skill 人力资源部 human resources
【词汇＆短语】
促销赠品 Complimentary presents
迎宾室 Hospitality room
招待费 Entertainment allowance
定制 Customize
针对个人 Personalize
有目的的 Purposeful
商业目的 Business objectives
客户需求 Customer demand
可持续发展 sustainable development 合同到期 exploration of contract
繁荣 boom prosperity
续签合同 renew the contract
租金 rent
押金 deposit
【句型点击】
观点阐述
Well, it seems to me that …… .
according to their interest and favorites. Moreover, these activities
should help us achieve our business objectives, for example, we can
have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won ’t feel that we are too purposeful.
剑桥商务英语 1.2 Making contacts
6. Listen to four people starting conversations. Where are they making contact?
Conversation 1: __C___ Conversation 2: __A___ Conversation 3: __D___ Conversation 4: __B___
A. At a conference B. Over dinner C. In someone’s office D. On a training course
0 I’d like to introduce you to Marek. 1 Nice to meet you at last. 2 Do you two know each other already? 3 Would you like a coffee? 4 So have you enjoyed this morning? 5 Is this your first time at one of these events? 6 May I join you? 7 You’re a colleague of Martin Obach, aren’t you? 8 How do you know him? 9 How many children do yo have? 10 Have you always lived in Lille? 11 I know your company is looking for a partner on this Thai project.
A Yes, it is. And you? B Hello, Marek. How do you do? C Thanks. D Pleased to meet you too. E Sure. F Two. Twins. G Yes, most of my life. H Yes. Is that something you might be interested in…? I Well, we’ve spoken on the phone a few times. J Yes, it was very interesting. K That’s right. He works in our Barcelona office. L We were both at Elcotil together.
[PASS.BEC(中高级)新编剑桥商务英语口试必备手册]第二部分(电子版)
![[PASS.BEC(中高级)新编剑桥商务英语口试必备手册]第二部分(电子版)](https://img.taocdn.com/s3/m/cad551d0caaedd3382c4d303.png)
B: Yes. Understanding the needs of customers in each market is essential in logistics success. But we can't just throw our logistics experts into another country without training them. You see, no matter how smart they are, they will make all sorts of mistakes unless they become sensitive to cultural differences.A: Certainly. We should focus our training programme on promoting the global mindset, being open-minded and tolerant of a different culture is the most important thing.B; We should include training items on thought patterns, buyer-seller relationships, shopping habits, etc.A : Of course, logistics system can't clash with the culture of the target market and respect for the native culture is extremely important. So we also need to consider cultural taboos. For example, in countries like Japan and China, customers don't like goods packed in four together, as "four" is regarded as an unlucky number.B: You're right. Different shopping habits should also be included in our training programme.In some countries, people rely on public transportation, so goods must come in small packages that can be easily carried on the bus. But in countries where people rely on personal automobiles, goods in large packages are more attractive.A: Besides that, we should also acquaint our logistics professionals with differences in language, laws and social customs.Follow-up Questions1)Is it a good idea for companies to provide cultural training courses to their employees? (Why? /Why not?)2)Is it important for companies to anticipate cultural barriers in their services? (Why? /Why not?)3)Do you think that in future English will become the official language of the business world? (Why? /Why not?)4)How important is it for employees in multinational companies to learn a foreign language?5)What should companies do to improve staff awareness of cultural differences?Suggested Answers1)Yes. Cultural training courses can help employees find out differences among people, including cultural, historical, language, laws and social values. Understanding differences can enhance mutual trust. It's important in promoting business abroad.2)Sure. If companies are sensitive to cultural differences and can anticipate cultural barriers in international business, they would be more prepared for any possible difficulties and would certainly become globally competent.3)I think it will. As a matter of fact, more and more multinational companies use English as their official corporate language nowadays. English has become an international language.4)Learning a foreign language enables people to be more open-minded, to see things in the perspectives of other people. And that would enhance cultural exchange and promote mutual understanding.5）Companies can offer cultural training courses or foreign language courses to their employees. Or they can also design some exchange programmes, or relocate some of their employees to work abroad.1.8.4 Sample TestPart One: Interview Interlocutor's Questions1)Do you think companies should place high priority on business ethics? ( Why? / Why not?)2)Is it necessary for every company to have clearly stated business ethics? (Why? / Why not?)3)How important is integrity in business operation?4)What are the usual unethical behaviour in business activities?Suggested Answers1)Yes. Companies should follow moral principles when they conduct business, because their decisions can affect society, and they have responsibility to their customers, employees, stockholders and creditors, etc. So operating in an ethical manner is essential to company success. 2）It is essential that every company should establish a specific code of business ethics and responsibilities that sets guidelines for business activities. All employees must keep that in mind and constantly apply it to the performance of all activities for the company.3）Companies should apply the highest standards of integrity to everything they do. You see, without integrity, a company cannot possibly gain the trust of customers, clients and the public, asa result, it will certainly fail to survive in this highly competitive age.4)Major unethical behavior in business include fraud, tax-avoidance cheating, lying and corrupt practices like offering and taking bribery, secret commissions, insider trading, etc. These things erode the principle of integrity that lies at the heart of our business organisations.Part Two: Mini-presentationWhat's important when... ? Measuring corporate performance1）Business ethics 2）Environmental protectionSuggested AnswerWell, measuring company performance is not just a case of looking at turnover, profits and dividends. We should also evaluate it in terms of its business ethics. Code of ethics is the core of company culture and is an important tool for companies striving for long-term prospects and growth. You see, ethical behavior pays off in financial returns.Business activities can have environmental impacts. Companies have the social responsibility to protect the environment. We should also see if companies have tried their best to mitigating their own environmental impacts, for instance, to see if they have tried their best to minimise waste in their operations and efficient management of resources.Besides these, it's also important to examine if the company has conducted their business with integrity and in compliance with applicable laws and regulatory requirements.Part Three: Collaborative Task and DiscussionSolving the Food Safety CrisisThe confectionary you work for is now facing a serious safety crisis ; a small kid was choked on the gel candies you have marketed to children. You have been asked to help solve the problem. Discuss the situation together, and decide;1）what should be done with it 2）how to improve the productSuggested AnswerA: I'm most sorry to hear that a five-year-old girl was choked yesterday on our gel candy. Thank goodness she didn't die.B: Yes. The choking hazard hit the headlines, and everybody is talking about that. We should do something immediately.A; I'm quite with you. First of all, we should go visit the girl, offer compensation to her parents,and of course, bring some gifts to the poor girl.B; Yes. We should stop selling the candies immediately, I mean, to recall all the product from the market to prevent possible tragedies. We should also warn people and ask them to get rid of the product, particularly those small grocery stores that may stock the candies.A: You're right. It's really time we reexamine the safety of our product. You see, the candy that the girl choked on is our new product, the sweet gel that comes with a piece of fruit inside a shell of jelly.B: Yes, I see. We should add choking safety notices on the labels of our products, just to warn parents of choking dangers.A; Well, it doesn't help much I'm afraid. As a manufacturer, we're entirely responsible for that accident, we should seek to improve our products. You know, the gel in the candy doesn't readily dissolve, so it's not safe for young children. We should replace the gel with some other ingredient. B; Oh I see, that's really a good idea, and the piece of fruit should be chopped into bits. In this way, it will certainly prevent risks for choking injury and death. I always believe that food producers could save the lives of dozens of kids each year by turning out safer products.A: And I think the packing also needs to be improved. Our gel candy is packed in a small, soft plastic cup, but the size of the gel is a bit too small, the kids can just readily swallow it. We should make it larger, so that it will take a few bites to eat it up.B: Or the parents can cut it up for small kids.Follow-up Questions1）How important is the issue of ethics in the workplace?2）What should be done to ensure that all company staff follow the code of conduct set by the company?3）What do you think integrity will bring to the company?4）What corporate responsibility objectives should companies set for themselves?5）Do you think emphasizing business ethics is contradictory to making profits? (Why?) Suggested Answer s1）The issue of ethics in the workplace is of vital importance. In today's competitive market, any company without a coherent ethics policy cannot possibly survive, they would certainly lose their competitive advantage to their rivals.2）The issue of ethics should be put into company development programmes for all employees, from the shop floor to the boardroom. Companies need to offer training courses, lectures, case analysis to make sure that all staff act in compliance with the highest standards.3）Integrity will surely create wealth. If you act with integrity in business, you can enjoy good reputation and a good public image. That would keep good people in your employ, and keep customers coming back for your products or services.4）Companies should not just seek profits only, they also have social obligations , or what is called Corporate Social Responsibility. They should be concerned with the well-being of the society, they're responsible for environmental protection and upholding the principle of integrity. 5）No. I don't think business and ethics clash. Indeed, good ethics means good management. If companies ignore moral concerns, violate laws, or act unethically, they cannot possibly survive, let alone making any profits.2.1.4Sample TestPart One : Interview Interlocutor’s Questions1）Are there any advantages of filling openings from internal sources? (Why? /Why not?)2）What do you think of recruiting employees through the Internet?3）Are there any advantages of external recruitment? (Why? /Why not?)4）When interviewing candidates, which do you prefer, traditional one-to-one interview or the panel interview? (Why?)Suggested Answer s(1) Yes. Promotion-from-within has some motivational value. It is a kind of reward for employees for their past performance and will encourage them to continue their efforts and also give other employees anticipation of promotion for similar efforts. This can improve morale within the organisation.2）It is a new and modern source of recruitment and is becoming popular. Undoubtedly, Internet recruiting is of low cost and wide coverage, which can reach a large audience of possible applicants and is very convenient.3）No. Excessive reliance upon external sources will deprive present jobholders of career anticipation, thus discouraging them from working harder for the companies.4）I prefer the traditional one-to-one interview, especially for small companies, because it can reduce recruiting costs. In my opinion, the number of interviewers isn't as important as the capability, personality and experience of an interviewer.Part Two: Mini-presentationWhat's important when...? Selecting an employment interviewer1）Personal quality 2）Interviewing skillsSuggested AnswerWhen selecting an employment interviewer, personal qualities are important, which can ensure his/her decision sound and fair. Qualities desirable include humility, the ability to think objectively and poise. For example, to think objectively can prevent extreme opinions and biases , thus avoiding employment discrimination.In addition to qualities, interviewing skills, such as the skill to raise questions, is also important. For instance, questions concerning marital/family status are generally recognized as inappropriate. But there are some cases when you have to get some information of the applicant's marital/family status, so with the necessary skill, you can ask in this way— What is the name, address and telephone number of a person we may contact in case of an emergency? This question is perfectly legal and appropriate.In addition, experience in associating with people from various backgrounds is also important because the workforce of a company is varied and diverse. Training, of course, cannot be neglected.Part Three: Collaborative Task and Discussion Advertising for a Job Opening Your company is going to fill the job vacancy of personnel manager by advertising. You have been asked to make recommendations. Discuss the situation together, and decide:1）what type of publication to choose 2）what should be included in the advertisement Suggested AnswerA; You see, the former personnel manager resigned two weeks ago, we just cannot manage without a personnel manager. To fill the vacancy, we are going to advertise the post.B: Good idea! Nowadays advertising is one of the most common methods of attracting applicants. When advertising a job opening, the choice of publication is important.A: I agree with you. When choosing a publication, we should consider its readers. We should make sure whether it is directed to a wide range of readers or just to a particular group. Besides, it's also important to consider advertising fee. The advertising cost should be reasonable and affordable, somewhere around the company's budget.B: Exactly. So, in our case, we should choose a local publication instead of a national one. As a commercial and cultural center, we have a lot of talents here. What do you think of an influential local newspaper?A: It's undoubtedly an ideal choice. Newspaper advertising is the cheapest way of reaching large numbers of readers of various backgrounds, including the general public, our potential job applicants and clients.B: Yes. Besides, as an influential newspaper, its advertising staffs ability and creativity can be guaranteed. Then the money we invest will surely pay off.A: Yes. It's important to insure that our advertisement effort is cost-effective. To recruit the right person, we should also consider the contents of the advertisement.B: In my opinion, Besides the basic information as time, place and contact address, the description of applicants' qualification and the specifications of the openings should be included, because it can cut down the number of applicants, attract the desirable ones and thus reduce staff turnover.A: Yeah, to attract ideal applicants, it's also necessary for our job advertisement to show the responsiveness of our company to the job and career needs of the applicants.B: Exactly. Besides, this is also a chance to publicize the image of our company. To publicize our company, the advertisement should be well-designed and cover general information of our company.A; I cannot agree more.Follow-up Questions1) Do you think it's important to consider potentiality of the company when deciding to accept a job offer? (Why? /Why not?)2) Is it necessary to consider challenge when deciding to accept a job offer? ( Why? / Why not?) 3）How important is working environment to people in their choice of work?4）Would you consider salary when choosing a new job? (Why? /Why not?)5）Is it important to consider qualification when selecting a job applicant? (Why? / Why not?) Suggested Answer s1)Yes. In a company with potentiality, you can expect new opportunities for career advancement, handsome salary and other material success which ensure comfortable life.2)Yes. A challenging job will get you improved and competitive in your range of knowledge, abilities and skills. Being competitive will then bring you new chances and success in the society with fierce competition.3）The interpersonal relationship among colleagues and that between the employer and employees are mentally and spiritually crucial to one and will affect the development of one's career.4）Yes. Salary is important for bread and milk and should be reasonable and match what I've contributed to the organisation.5）Yes. Certificates can at least prove a person's abilities, knowledge or techniques pertinent to that job. And companies don't have to prepare further training for them and thus reduce costs.2.2.4 Sample TestPart One: Interview Interlocutor’s Questions1)How do you think a supervisor should select employees for training courses?2)Is it important for you to be offered opportunities for training in a job? (Why? / Why not?)3)How to make a training course successful?4)Who do you think should contribute towards the cost of employees' training, the employees or the employer? ( Why? )Suggested Answer s1)As a supervisor, you must be impartial in selecting employees for training. You should base your training decisions on sound management practices without regard to factors such as race, color, religion, sex, sexual orientation, national origin, disability, or age.2)Yes, training is important for me to handle new and more demanding assignments, maintain effective and satisfactory performance. Offering employees training should be the obligation of modern organisations.3)To make training effective, you should consider location, making sure that you choose an appropriate location for your presentation, and eliminate environmental distractions, such as noise, poor seating arrangements, poor lighting, etc.4) Both the employees and the employer should pay for the training, because training brings mutual benefits to both parties. After an effective training, both organisation and individual will become more competitive.Part Two: Mini-presentationWhat's important when... ? Choosing a training program to attend1)Content/subjects covered 2)TrainerSuggested AnswerWhen choosing a training program, it's important to consider the training content. As we know, the purpose of training is to improve your knowledge, skills and abilities needed for high quality performance and optimum contributions to the goals and objectives of your organisation, so whether the subjects covered is targeted at your KSA of your job and whether the content is above your level are crucial. Otherwise it would be a waste of time and money.In addition to content, trainers9 qualification and status are important. To make a training course effective, trainers play an important role. Qualification and status can at least prove that trainers' KSA are of higher level, if not profound level, while trainers' experience can guarantee effective training techniques and strategies, thus ensuring interesting, responsive and quality training. Besides, location of training cannot be overlooked. Place of interest is preferable. Experts, together with beautiful scenery, make the training more attractive to trainees. Everyone would agree that it is a good idea to kill two birds with one stone.Length of training cannot be ignored either, training shouldn't last too long or too short. Lengthy training will be boring and tiring, while too short training inadequate.Part Three: Collaborative Task and Discussion Planning a Formal Orientation Program Your company are discussing about a formal orientation program for new staff. You have been asked to make recommendations about the orientation program. Discuss the situation together, and decide:1)whether it's necessary to organise a formal orientation 2)what should be covered in the orientation programSuggested AnswerA: You see, our company are currently discussing about a formal orientation program for new staff. People's opinions are various. Some are enthusiastically for it, others are violently against it, and still others stand between them. What' your opinion?B: In my opinion, to get new employees off to a good start, providing them formal orientation is necessary and important. Since formal orientation will get them familiar with the organisation, their work units and their jobs.A: I cannot agree more. The more time and efforts we spent in helping new employees, the more likely they are to identify with our company and become valuable members of it.B: Precisely. Besides, a well-planned orientation program is effective in helping to retain and motivate employees.A: In addition to motivation, there are still many other benefits, like increasing productivity, reducing the new employees' anxiety, improving employee morale etc.B: So it's really worthy to put effort and time on the planning of the orientation.A; Of course. Firsdy, it is essential to consider topics to be covered while planning.B: Yes. We should introduce our company's history, company's purpose and strategic goals, a framework of job-related tasks, specific job goals and descriptions, appraisal criteria...A: And job duties and responsibilities. Discussing responsibility can give the new comers a clear idea of their future job and obligations, and can help them on the right track in no time.B: Yes. Besides topics, what do you think of methods of organising and presenting them?A: They cannot be ignored either. Effective methods ensure effective orientation. For instance, it would be a good idea for the supervisors or other managerial personnel to arrange co-workers to welcome the newcomers and show them around the premises.B; Good idea! Showing the new hires around the premises will give them a concrete map of the whole company, and get them familiar with the layout of the organisation. Familiarity with the premises undoubtedly contributes to the efficiency of their future job.A: Furthermore, showing the new hires around the premises will give the new staff a sense of being valued, which will result in retention.Follow-up Questions1)What training would you hope to have in the future? ( Why?)2)Is it better to attend a full-time or a part-time training course? (Why?)3)Do you think companies should provide training for all their staff? ( Why? /Why not?)4)Do you think companies will use external agencies to run their staff training program more in the future? ( Why? /Why not?)5)Are there any disadvantages of turning to an external agency to run staff training program? (Why? /Why not?)Suggested Answer s1)The training of foreign languages, such as English. The globalisation of economy and the wide-spread international cooperation all need the bridge of a common language. And English is one of the most widely-used languages.2)A part-time training is preferable. Since I can not only improve my skills and knowledge, but also take care of my job and my family at the same time.3)Yes. Colleagues should be treated equal. Their knowledge and skills need to be improved.4)It's difficult to predict. It depends on the development and reputation of the external agency, on people's attitudes towards training agency, on the finance of the companies, etc.5)Yes. Using external agency to train staff involves a great deal of investigation and can be risky. An inexperienced external agency will not only cost time but also waste money.2. 3.4 Sample TestPart One: Interview Interlocutor’s Questions1)Do you prefer to start and stay with the same organisation for your whole life long? (Why? /Why not?)2)What do you think of job rotation?3)What do you need to consider when making a self-evaluation for a successful career development?4)Do you think people should take career counseling when planning their careers? (Why? /Why not?)Suggested Answer s1)It depends. According to one expert, the probability that the first job choice one makes is the right one for him/her is roughly one in a million. So, if my first job choice luckily happens to be the "one" in a million, then Yes; if not, then No.2)Both employers and employees benefit from job rotation. After carrying out different jobs, the employees will develop multi-skills and become more competitive. For employers , they can move people across when they are short of hands in one area.3)In making a self-evaluation for a successful career development, one needs to consider such external factors as family values and expectations, economic conditions, employment trends, job market information and perceived effect of physical and psychological disabilities on success. 4)Yes, career counseling from managers, supervisors, and consultants is necessary. Their professional advice on the individual's current job activities and performance, personal and career interests and goal, skills and suitable career development objectives, etc. can be very useful and helpful.Part Two: Mini-presentationWhat's important when... ? Choosing a new career chance1)Location 2)Starting salarySuggested AnswerWhen choosing an employer, it's important to consider location, especially for one who is married and has children. If the new job means relocation, moving to a strange city, it can be a great threat to one's family life, and various problems will arise, such as the conflict between the desire to advance career and family root, children adaptability and education, etc. Besides, people just have to consider whether the climate, the food, and the culture there fit them or not.As for starting salary, I don't think it important, because salary fluctuates with your job performance. What is important is the opportunity for further promotion, since promotion normally provides an increase in pay and status and brings you a sense of career achievement.In addition, whether your new job fits you or not is also an important factor in your choice of an employer. As we know, employees who fit into the climate of an organisation are rewarded more and are more satisfied than those who fit in less well.Part Three: Collaborative Task and Discussion Losing Managerial StaffSome managers are leaving your company in recent years, and your company is worried about the situation. You have been asked to make recommendations about the situation. Discuss the situation together, and decide:1)why some managers are leaving your company 2)how to improve the situation Suggested AnswerA; You see, more and more managers are quitting our company. It's high time for us to face the problem, otherwise we will lose more talents and will suffer heavier loss.B: Yes, it's really impending. So many managers joined us and resigned in the past years and there must be some reasons behind. What do you think are responsible?A: The reasons can be various. Perhaps some are quitting just for individual reasons, such as private problems concerning family, career growth, etc. You know, nowadays more and more people are pursuing boundary-less careers. They move from one employer, occupation, or industry to another, since during the process they can develop and utilise their marketable skills. B; I see. These individuals place premium on flexibility and the capacity to do several different types of tasks, to learn new jobs, and to adjust quickly to different group setting and organisational culture.A: Precisely. For this group, it's really difficult and impossible to keep them stay.B: I think so, too, for they no longer identify career success with ascending a corporate hierarchy. Besides individual reasons, there must be, in my opinion, some problems concerning the management style of our company.A; Definitely. We should examine our succession planning, our motivation system, system for performance appraisals, etc.B: Yeah. You see, our job of managing talents seems quite poor, several times we failed to promote high-potential managerial staffs to a higher position, besides we should make full use of job rotation and transfer to motivate the employees.A: I cannot agree more, as to retaining young managers with high potential, we may offer a fast-track program. This can enable them to advance more rapidly than those with less potential. B: Good idea! Besides, we can offer them meaningful assignments that are interesting and involve challenge, responsibility, and a sense of empowerment.A: Yes that is also important and helpful. In fact, we can do a lot to win back the talents.B; Yes, if we determine to. You know, where there is a will, there is a way.Follow-up Questions1)Is career planning important for people? (Why? /Why not?)2)Is further study or training important to managerial staff for career development?(Why? /Why not?)3)How important is flexible working management for you when considering a career change? (Why?)4)How important is first impression when taking a new career chance? (Why?)5)How important is it for a new manager to have good relationships within the team?(Why?) Suggested Answer s1)Yes. Career planning is important. A successful career planning can lead people to a satisfying and rewarding lifestyle.2)Yes. Further study and further training will improve skills, knowledge and strengths which are important for career development.3)Flexible working management is important to me, because it allows me a certain degree of freedom.4)First impression counts. The impact you make in the first days and weeks in a new job can have。
BEC初级--口语课程电子版教材(完整版)范文
BEC初级口语电子讲义主讲：谢娇岳欢迎使用新东方在线电子教材BEC Preliminary介绍Ⅰ BP Introduction BEC初级介绍(ⅰ)Why take BEC exams?* strong growth* rigorous quality control* wide suitability* wide business context* value for study and business career* international recognition for work and study(ⅱ) BP Content BP包含的内容BP考试主要是考学生的语言能力，包括听、说、读、写四个方面。
试卷所设计的语言文字基本上都与商务有关。
另外，还考学生的英语语法、结构等内容。
BP考试分笔试和口试两大部分。
笔试包括阅读、写作和听力。
听说读写听力：电话、面谈、问路、讨论等阅读：来往函电、表格、会议记录(memorandum)、广告(advertisement)、通知(announcement)、日程安排(business schedule)、电话留言、简历(resume/CV)、商业文章、信息转换、产品目录(product catalog) 写作：写短文、商务信函(查询信、复查询信、抱怨信、图表描述)口语：日常会话(daily conversation)、简单陈述(mainly presentation)、讨论问题(ⅲ) Papers 试卷(ⅳ)Grades 评分等级* one overall grade* each skill counts for 25%* candidates also receive profile of performance* Preliminary: two pass grades, namely, pass with merit and pass* Vantage and Advance: three pass grades(ⅴ) Introduction to BP Preparation Resource* vocabulary* textbook《Pass Cambridge BEC Preliminary》《Further Ahead》（a communication skills course for Business English）* mock exam papers: 9 setsⅡ学习方法Learning MethodsWhat is International Business English? 什么是国际商务英语？国际商务英语，指的是人们从事国际商务活动中所使用的具有行业特征的英语，这些行业包括：国际贸易、国际金融、国际会计、国际运输、国际商法、保险、银行、经济、营销、物流、企业管理、商业服务等。
新编剑桥商务英语口试必备手册
新编剑桥商务英语口试必备手册New Cambridge Business English Oral Examination Essential ManualIntroductionIn today's globalized business world, effective communication in English is essential for success. One of the key components of business English proficiency is the ability to excel in oral examinations. This manual aims to provide comprehensive guidance and strategies to help individuals prepare for the Cambridge Business English Oral Examination. By following this manual, candidates can enhance their oral communication skills, boost their confidence, and increase their chances of obtaining a favorable outcome in the examination.Section 1: Understanding the Cambridge Business English Oral ExaminationThe Cambridge Business English Oral Examination evaluates candidates' ability to communicate effectively in various business contexts. It consists of different tasks designed to assess specific language skills and employability-related competencies. To succeed in this examination, candidates should thoroughly understand its structure and requirements. Familiarity with the examination format allows individuals to strategize and allocate appropriate time for each task during the actual examination.Section 2: Developing Effective Communication SkillsEffective communication lies at the core of any successful oral examination performance. In this section, we will discuss a range ofcommunication skills that are crucial for achieving fluency and coherence in spoken English. These skills include pronunciation, intonation, and stress patterns, as well as the appropriate use of pause, hesitation, and discourse markers. Additionally, we will explore strategies for active listening and asking relevant questions to ensure effective communication during the examination.Section 3: Mastering Business Vocabulary and ExpressionsBusiness vocabulary and expressions play a pivotal role in the Cambridge Business English Oral Examination. This section focuses on building and expanding candidates' business-related word bank. It provides a variety of resources and techniques for learning and memorizing business vocabulary, as well as strategies for incorporating these terms into their speaking responses. By acquiring and effectively utilizing business vocabulary, candidates can demonstrate their competence and professionalism in the examination.Section 4: Developing Critical Thinking and Analytical SkillsThe Cambridge Business English Oral Examination often requires candidates to engage in critical thinking and present logical arguments. This section offers guidance on developing and honing these skills. Candidates will learn how to analyze and evaluate business scenarios, identify key points, and express opinions persuasively. By enhancing their critical thinking and analytical skills, candidates can deliver well-structured and coherent responses, showcasing their ability to think critically and make sound business decisions.Section 5: Practicing Sample Questions and Mock ExaminationsTo achieve success in the Cambridge Business English Oral Examination, candidates must familiarize themselves with the types of questions asked and the level of difficulty. This section provides a range of sample questions and encourages candidates to practice answering them. Additionally, candidates are advised to participate in mock examinations to simulate the actual test environment and evaluate their performance objectively. Regular practice enables candidates to refine their responses, improve time management, and boost their overall confidence prior to the examination.Section 6: ConclusionIn conclusion, the New Cambridge Business English Oral Examination Essential Manual serves as a comprehensive and indispensable resource for individuals preparing for the Cambridge Business English Oral Examination. By following the guidance and strategies outlined in this manual, candidates can enhance their communication skills, expand their business vocabulary, develop critical thinking abilities, and practice effectively for the examination. With diligent preparation and consistent effort, candidates can maximize their chances of excelling in the examination and achieve their desired business English proficiency.。
Module-10-剑桥商务英语培训讲学
Be good at Motivating others Communicating Listening Solving problems Cooperating Dealing with Pretending observing
What is involve?
Traits Situational interaction Function Behavior Power Vision and values Charisma Intelligence
Laissez-Faire(free vein)
A free rein leader does not lead, but leaves the group entirely to itself as shown; such a leader allows maximum freedom to subordinates. They are given a free hand in deciding their own policies and methods.
the ice); Small talk, big payoff; Make friends; Strategy in a negotiation;
Chinese business manners
1. Why is Chinese business manners important?
2. How can we make a successful Chinese business ?
vacation at that time. 6. It was very kind of you to ask me, but I am afraid that
I will not be able to come. 7. We are so sorry that we cannot accept your kind
大学课件-商务英语口语实训教程(全套)
Part I Greeting People In Business Situations
Exercises:
Add more business situations you can think of.
★meeting at the airport ★meeting at the office ★meeting at a conference ★meeting at a trade fair ★meeting before a banquet
PPaarrt tII II
First Impressions
PPaarrttIIII First Impressions
In order to give a good first impression, you also need to: ★ stand up when you formally greet someone. ★ smile and make eye contact. ★ pay attention to names when you meet people. ★ understand the purpose of the introduction.
★untidy dishonest unfriendly shy…
01
★Two office clerks are using one copy machine at the same time.
★A wallet falls out of someone’s pocket in the bank and then someone else sees it.
新编剑桥商务英语口试必备手册
《新编剑桥商务英语口试必备手册》是一本商务英语学习的必备手册，旨在帮助考生顺利通过剑桥商务英语考试。
该书由经验丰富的商务英语教育专家编写，全面覆盖了剑桥商务英语考试所需的口试技巧和知识点，是备考该考试的考生们的必备指南。
本书的特点在于其结构清晰，内容丰富。
它按照考试的口试流程，分步骤地介绍了各个部分的应试技巧，包括如何进行有效的开场白，如何展开论述，如何进行总结等。
此外，书中还提供了丰富的实例和模拟试题，帮助考生更好地理解和掌握考试技巧。
在内容上，本书注重实用性和针对性。
它不仅介绍了口试的基本技巧，还针对不同行业的商务英语需求进行了深入的分析和讲解。
通过阅读本书，考生不仅能够提高自己的口语表达能力，还能够深入了解商务英语的实际应用，提高自己在商务场合的交流能力。
值得一提的是，本书还特别注重培养考生的批判性思维能力。
在口试过程中，考生需要具备对问题进行分析、推理和评价的能力。
本书通过提供各种思考题和练习题，帮助考生培养这种能力，从而更好地应对考试。
总之，《新编剑桥商务英语口试必备手册》是一本实用的备考指南，对于准备参加剑桥商务英语考试的考生来说是不可或缺的参考资料。
无论你是商务英语初学者还是有一定基础的考生，阅读本书都将有助于你提高自己的口语表达能力、批判性思维能力和应对考试的能力。
相信通过本书的帮助，你将能够顺利通过考试，并在商务场合中展现出自己的才华。
剑桥商务英语中级情景口语
剑桥商务英语中级情景口语为了让大家更好的预备商务英语BEC考试，我给大家整理了商务英语中级情景口语,下面我就和大家共享，来观赏一下吧。
商务英语中级情景口语：管理技能培训Management TrainingDialogue 1A: Here at Brookstone, we hire for attitude, but we train for ability. What that means is our employee base is made up of a team of teamworking go-getters, who have the right stuff to learn and develop their skills continually.B: What kinds of training programs are available to staff?A: Our training focuses on leadership development. We have one specific course that is called our Management Success System, or MSS. We dont just teach technical aptitude, but we also allow our managers and supervisors an in-depth learning experience that includes a three-month leadership course. The programs focus is to help our management team develop a global view of our company, so our future senior leaders will know the issues facing our industry and be prepared to be an effective leader of a worldwide organization.B: It sounds like a really rigorous program. Its not easy to cultivate globalized leadership. Which employees are eligible for the trainingcourse?A: There is a competitive selection process. Participant criteria includes a high performance record, positive feedback by peers and supervisors, and a desire to participate and advance in the company.Dialogue 2A: Welcome everyone to the first session of our leadership workshop. As you all know, youve all been hand-picked by senior staff management to participate, and from your performance reviews, I know youre the cream of the crop. I hope you all appreciate the opportunity to work on your management abilities, and become further indoctrinated in our company culture and business plans. To start with, do we have any questions?B: Excuse me, yes... I would like to know a little more about our schedule for the training. What days will we be meeting? How long will the training sessions take? How long will the course last? Is there homework?A: We will meet weekly on Thursday mornings. Each session will last three hours, and the course has a duration of three months. You will have assignments that will require out of class time to complete. This training course is a comprehensive and intense preparation for you. The parcipants of this course are the future leaders of this corporation, with a great percentage of the graduate going on to promotions into thesenior management circle. Our goal is to equip you with all the skills and understanding of a multinational company that will enable you to be an effective leader.商务英语中级情景口语：争论会Seminars/WorkshopsDialogue 1A: What did you learn at the workshop you went to yesterday? Do you think it was worth the investment to go?B: Yeah, I really got a lot out of the session. The workshop topic was resolving personnel problems. It was led by a professional human resources director. The teacher had a lot of expertise, and I think we were all given a really good base to start with.A: The workshop was only one afternoon long, do you really think you can learn that much in only a couple of hours?B: It depends on the topic, the teacher, and the way the course is set up. Yesterday, even though we only hade a short time to discuss the issues, the workshop got us all thinking. We learned some very basic, but very useful methods of dealing with personnel issues.A: Sounds like you really learned a lot.B: I did... I just hope I can implement all these great ideas that were shared.Dialogue 2A: The company is selecting three employees to attend the marketing seminar next month. Did you put your name in for it?B: No, I dont really care too mucn for seminars... I find them to be either boring or useless. I mean, how much can you really learn in one afternoon?A: Its not just about the things that you learn, you know... Seminars are a really great opportunity to mingle and network with professionals in our industry from all over the nation. You can learn a few things, but more importantly, you rub shoulders with the business leaders and make contacts that could lead to potential sales or partnerships in the future. The social mixers are always more important thatn the seminar anyway.B: Im still not too jazzed about going... I feel kind of awkward in those cocktail party situations.A: Well, what if I told you the seminar is going to be held in Hawaii? Does that perk your interest?B: Now youre talking.商务英语中级情景口语：公司培训Company RetreatsDialogue 1A: Margaret, Id like you to follow up with the arrangements for our company retreat, to take place next month. We need to book the venue, make arrangements for speakers and door prizes, and set up all theactivities and accommodations. Also, very important, we need to determine which of our staff will be eligible and will be available to go. Weve got to get a head count in order to make reservations.B: Whats the criteria for staff to attend? Are we only including our management team in this affair? Or will we be extending invitations to lower level employees to attend?A: Lower level employees need not attend. The purpose of this retreat is for training, specifically for our management team. We want to develop a well-oiled machine on our executive level. In order to get everyone to jell together, weve got to include some fun. Thats the reason for the retreat.Dialogue 2A: Id like to welcome everyone to Milton Mabel Co.s annual company retreat. Now, before you get assigned to your cabins, Id like to go over a rundown with everyone...B: Hold on a second, shouldnt we wait for the other bus to get here? We left directly from the office, but I think the other bus of employees left from another pick-up spot. Not everyones here yet.A: Its okay, Ill go over everything again when they get here. First, since this is an overnight retreat, youll all be assigned to a cabin. Youll have a roomie so no complaints! After you get settled in, weve got a workshop to establish goals for our weekend training. Directly after, wellhave dinner, and then some fun ice-breaker activities. Later on, weve got a strategic planning meeting, and well finish the night up with nightcap and Jacuzzi.B: Can we just skip to the Jacuzzi part...A: Nice try... Now tomorrow well be up bright and early for another round of training sessions. Ill give you more details about tomorrow after the other group arrives.。
剑桥商务英语口语教程
剑桥商务英语口语教程基本信息书名:图书编号:1653184出版社:北京大学定价:16.0作者:Jeremy Comfort Pamela Rogerson Trish出版日期:2021-02-28版次:1内容简介为了满足市场的需求，帮助BEC考生尽快地了解考试试题的规律，掌握必要的应试技巧，打下坚实的基础，做好充分的准备，并顺利地通过考试，特编写了剑桥商务英语BEC2系列教程。
该系列教程由五个分册构成：剑桥商务英语听力教程BEC2听力，BEC2口语，剑桥商务英语阅读教程，剑桥商务英语写作教程BEC2写作和剑桥商务英语BEC2全真测试题集。
该系列教程的特点有以下几个方面：1.循序渐进，由易到难。
本系列教程，每册基本上由试题简介，基本功训练，专项训练和讲解，应试技巧及模拟测试等部分组成。
语言简明扼要，深入浅出，内容由易到难，循序渐进。
考生可以逐步了解考试全貌，并逐渐提高应试能力。
2.内容丰富，覆盖面广。
本系列教程，包括BEC考试的方方面面，既有听、说、读、写，又有全真测试题集。
考生可先进行基础训练，专项训练，然后再进行综合训练，以期达到扎实的语言基本功和较高的语言运用能力。
3.有的放矢，实用性强。
本系列教程主要针对剑桥商务英语证书考试的四个部分，即听、说、读、写的内容、任务、要老谋深算进行细致的讲解，所提供的应试策略方向明确，易于操作，实用性强。
目录ChapterOneABriefIntroductiontoBECVantageSpeakingChapterTwoBasicSpeakingSkillsDrillsⅠ.EstablishBusinessRelationsPart1 IntroductionPart2 GreetingPart3 PersonalinformationPart4 BusinessdinnerⅡ.BusinessAffairsPart1 DescribeaboutjobsPart2 IntroducecompanyPart3 IntroducetheproductsPart4 NegotiationⅢ.MakePlansandArrangeDailyWorkPart1 VisitingafactoryPart2 AtthemeetingPart3 BusinesstravelPart4 BusinesstripChapterThreeTest-targetedSkillsDrillsPart1 Interlocutor'squestionsandanswersPart2 Mini-presentationPart3 Two-wayconversationbetweentwocandidatesChapterFour StrategiesfortheSpeakingTestChapterFive ModelTestsandtheSuggestedKeys Appendix感谢您的阅读，祝您生活愉快。
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中文：行不通。
Topic2、It won't happen again.中文：下不为例。
Topic3、I've got a headache.中文：我头痛。
Topic4、I'm crazy bout English.中文：我非常喜欢英语。
Topic5、Can you give me some feedback? 中文：你能给我一些建议吗？Topic6、I'm sorry to hear that.中文：听到这个消息我感到遗憾。
Topic7、Pain past is pleasure.中文：过去的痛苦即是快乐。
Topic8、It's up to you.中文：一切由你决定。
Topic9、Keep up the good work.中文：再接再厉。
Topic10、I apologize.中文：我很抱歉。
Topic11、May I have your name, please? 中文：请问你叫什么名字？Topic12、Keep the change.中文：不用找了。
Topic13、It's a nice day today.中文：今天天气很好。
Topic14、It's awesome.中文：棒极了!Topic15、Let's hope for the best.中文：让我们往好处想吧。
Topic16、Can I take a message?中文：要我传话吗？Topic17、Can you give me a wake-up call? 中文：你能打电话叫醒我吗？Topic18、I'd like a refund.中文：我想要退款。
Topic19、It takes time.中文：这需要时间。
中文：我要了。
Topic21、I feel like having some dumplings. 中文：我很想吃饼子。
Topic22、How is it going?中文：情况怎么样？Topic23、I'm under a lot of pressure.中文：我的压力很大。
Topic24、Could I have the bill, please?中文：请把账单给我好吗？Topic25、It's a once in a lifetime chance. 中文：这是一生难得的机会。
Topic26、So far, so good.中文：到目前为止还好。
Topic27、Dinner is on me.中文：晚饭我请客。
Topic28、I want to reserve a room.中文：我想预订一个房间。
Topic29、Let's make up.中文：让我们言归于好吧。
Topic30、Maybe some other time.中文：也许下一次吧。
Topic31、I really regret it.中文：我真的非常后悔。
Topic32、Please leave me alone.中文：请别打扰我。
Topic33、Do you speak English?中文：你会说英语吗？Topic34、Take care.中文：请多保重。
Topic35、I'll check it.中文：我去查一下。
Topic36、I'll pick up the tab.中文：我来付帐。
Topic37、I'll keep my eyes open.中文：我会留意的。
Topic38、Thanks for the warning.中文：谢谢你的提醒。
Topic39、How can I get in touch with you? 中文：我怎样能跟你联络上？Topic40、Let's talk over dinner.中文：我们边吃边谈吧。
Topic41、Better luck next time.中文：祝你下一次好运。
Topic42、That's disgusting.中文：真讨厌。
Topic43、if I were in your shoes.中文：如果我站在你的立场上。
Topic44、Could you speak slower?中文：你能说得慢一点吗？Topic45、I appreciate your invitation.中文：感谢你的邀请。
Topic46、Is that OK?中文：这样可以吗？Topic47、Long time no see.中文：好久不见。
Topic48、Are you used to the food here? 中文：你习惯吃这儿的饭菜吗？Topic49、Are you married?中文：你结婚了吗？Topic50、Just let it be.中文：就这样吧。
Topic51、Thanks for your cooperation.中文：多谢合作。
Topic52、That sounds like a good idea.中文：那听上去是个好主意。
Topic53、It's only a matter of time.中文：这只是时间问题。
Topic54、May I have a receipt?中文：我可以要一张收据吗？Topic55、I'm in good shape.中文：我的身体状况很好。
Topic56、I'm easy to please.中文：我很随和。
Topic57、It won't take much time.中文：不会花很多时间。
Topic58、Take my word for it.中文：相信我的话。
Topic59、I wish I could.中文：但愿我能。
Topic60、Let's call it a day.中文：我们今天就到这儿吧。
Topic61、I don't know for sure.中文：我不能肯定。
Topic62、It can happen to anyone.中文：这事可能发生在任何人身上。
Topic63、It's nice meeting you.中文：很高兴认识你。
Topic64、Let's find out.中文：我们去问一下吧。
Topic65、I'm glad you enjoyed it.中文：你喜欢我就高兴。
驾驶员试题网/jszks/金手指考试Topic66、What are you talking about?中文：你在说什么？Topic67、Where can I go for help?中文：我该怎么办呢？Topic68、What's the deadline?中文：截止到什么时候？Topic69、You can say that again.中文：我同意。
Topic70、That's the way I look at it, too.中文：我也是这么想。
Topic71、We can get by.中文：我们过得去。
Topic72、What's going on?中文：发生了什么事了？Topic73、Would you do me a favor?中文：你能帮我一个忙吗？Topic74、This soup tastes great.中文：这个汤非常美味。
Topic75、That's not true.中文：那是不对的！Topic76、The sooner, the better.中文：愈快愈好。
Topic77、What a shame!中文：真是遗憾！Topic78、What makes you say so?中文：你怎么这么说呢？Topic79、That's worthwhile.中文：那是值得的。
Topic80、You said it.中文：你算说对了。
Topic81、You will have to wait and see.中文：你得等一等看。
Topic82、That's life.中文：这就是生活。
Topic83、That's good to know.中文：幸好知道了这件事。
Topic84、When is the most convenient time for you? 中文：你什么时候最方便？Topic85、What's on your mind?中文：你在想什么呢？Topic86、Where were we ?中文：我们说到哪儿了？Topic87、What's the purpose of your visit?中文：你来访的目的是什么？Topic88、Two heads are better than one.中文：人多智广。
Topic89、Where are you going?中文：你去哪儿？Topic90、Would you care for a drink?中文：你要不要来点儿喝的？Topic91、That's just what I was thinking.中文：我也是这么想的。
Topic92、Where do you live?中文：你住在哪儿？Topic93、You are so considerate.中文：你真有心。
Topic94、You've dialed the wrong number.中文：你拨错电话号码了。
Topic95、You've got it.中文：你明白了。
Topic96、That's OK.中文：可以。
Topic97、You can't complain.中文：你该知足了。
Topic98、What are your plans for the weekend? 中文：你周末计划做什么？Topic99、Who is in charge here?中文：这里谁负责？Topic100、You are kidding.中文：你开玩笑吧。