旅游饭店职业英语中级Unit3check-in

Unit 3 Check in
教学目标
知识目标： 了解check-in的服务流程 6个单词 2个短语 5个常用句型句式：
能力目标：就本节课的内容，能简单

重难点
重点： 流程+单词+短语

难点： 句型+对话
的与人进行英文对话
情感目标：通过本门课程的学习，充
分意识到英语学习的重要性、培养学习英 语的热情与信心
下午好。欢迎来到中国大饭店！有什么需要帮助的么？
G: Yes, I have a reservation with you.
是的，我在你们酒店有预定.
R: In whose name was the reservation made ?
预定在谁的名下？（用谁的名字预定的？）
G: John Smith.

Here is the key card to room 1205. 这是1205房间的 钥匙卡。
I'll check the reservation record. 我查一下预订记录。 The bellboy will show you to your room.行李生会带 您去您的房间。 Could I see your passport, please? 我可以看一下你 的护照么？
约翰 史密斯
Under（in） one’s name 以…的名义，在...的名下
R: Wait a moment, please. Yes, we have the reservation under you name. Could I see your passport, please?
请稍等。是的，我们有在你名下的预订。我可以看一下您的 护照么？
R: Yes,thanks. How will you be paying？
是的，谢谢你。你打算怎么支付？
G: By credit card. 用信用卡。
R:Here's the key card to room 1205.The bellboy will show you to your room.


Talking to the Guest 情景会话
registering a guest Who has a reservation
Receptionist: R Guest: G
R: Good afternoon. Welcome to China Word hotel. What can I do for you ?
1. Could I see your passport, please?
2. Your name number is 1208 and this is your room card. 3. Thank you . Enjoy your stay with us. 4. Will you please fill in this registration form? 5.Have you made a reservation?
Lead in Do you know the basic procedures of check in?

1. greet the gueat 欢迎顾客 2. find out whether the guest has a reservation 发现顾客是否有预定 3. check out the reservation list 核对 预订记录
register 登记 3. key card 钥匙卡 5. passport 护照
1.
2. registration form 入住登记表 4. reservion record 预订记录 6. bellboy 行李生

Would you please fill in this registration form? 您 能填一下这张入住登记表吗？
G: Here you are. 给你 R: Would you please fill in this registration form?
您能填一下这张登记表么？
G: Of course。Here it is. Is that all right?
当然可以。 在这里。可以么？（所有的一切都正确么？）
这是1205房间的钥匙卡。行李生会带您去您的房间。
G: Thank you. 谢谢你。
R:You're welcome. Hope you 'll enjoy your stay with us.
不客气。祝您住店愉快。
听下面的句子，重复并翻译
Listen to the sentences, repeat and translate:
“填写”还可以用fill out,例如： Would you please fill out this form？
3. key card钥匙卡
room card房卡
Here is the key card to room 1205.
4. reservation record 预订记录
I'll check the reservation record. 我查一下预订记录。
passport 护照
Could I see your passport, please?
我可以看一下你的护照么？
Here you are. 给你
bellboy 行李生
The bellboy will swenku.baidu.comow you to your room.
行李生会带您去您的房间。
Your Turn to Try Now 该你试一试


4.fill in the registration form 让顾客填 写入住登记表
5.hand out the key card 给顾客房卡

6.show the guest to the room 带顾客 去房间
单词、短语、句型
Would you please fill in this registration form? 您能填一下 这张登记表吗？