外贸函电索赔信函样稿
英语索赔函格式范文
英语索赔函格式范文 [Your Company Logo][Your Company Name][Your Address][City, State, ZIP Code][Country][Date][Supplier's Company Name][Supplier's Address][City, State, ZIP Code][Country]Attn: [Supplier's Contact Name]Subject: Claim for Compensation Due to Defective Products.Dear [Supplier's Contact Name],。
We are writing to formally notify you of a claim for compensation resulting from the defective products we received from your company. We have been a loyal customer of yours for several years, and have always appreciated the quality of your products and the efficiency of your services. However, the recent shipment of goods has fallen significantly short of our expectations and has caused significant inconvenience and financial losses to our business.Details of the Claim.On [date of receipt], we received a shipment of [product name] from your company. Upon inspection, wediscovered that a significant portion of the products were defective, including [specific defects]. These defects render the products unusable for their intended purpose and have left us with a large inventory of unusable goods.We understand that mistakes can happen in any manufacturing process, but the magnitude of this issue is unacceptable. The defective products have caused us to incur additional costs in terms of storage, handling, and the need to source replacement products from another supplier.。
索赔函格式范文
索赔函格式范文
《索赔函格式范文》
尊敬的xxx公司：
我是xxx公司的客户，本公司于xx年xx月xx日购买了贵公
司生产的xx产品，但在使用过程中发现了产品存在质量问题。
经过核实，问题主要集中在产品的xxx方面，严重影响了产品的使用效果和安全性。
经过与贵公司多次沟通协商，以及尽职调查和检验，我认为产品的质量问题是贵公司在生产过程中的瑕疵所致。
根据《消费者权益保护法》和《产品质量法》的相关规定，我向贵公司提出索赔请求，希望贵公司能够给予合理的赔偿和解决方案。
我在此附上了相关的购买凭证、产品检测报告和照片等证据，以供贵公司审阅和核实。
希望贵公司能够尽快回复，并在xx
天内给予明确的答复和赔偿方案。
同时，我也可接受协商解决的方式，只要合理的解决方案能够满足我的需求即可。
我真诚希望贵公司能够重视本次索赔请求，尽快解决问题，赢得客户的信任和满意。
如果在xx天内无法得到合理的答复和
解决方案，我将不得不采取进一步的法律措施来维护自己的合法权益。
期待能够尽快得到贵公司的答复和合理的解决方案！
附：购买凭证、产品检测报告、照片等相关证据尊敬的客户： xxx公司
联系方式：xxx
日期：xx年xx月xx日
此致
敬礼！
xxx公司（签名）。
索赔函(范本5篇)
索赔函(范本5篇)索赔函（一）：索赔函我部于20xx年xx月xx日委托贵公司承运的快递包裹从xx至xx，快递单号：xx。
由于快递包裹在运输途中被压坏件，经双方人员现场确认后无误。
此次事件，不仅仅使我公司货物受损，并且造成我部二次紧急调货物补发以及相关运输费用，经与贵司友好协商，为此我部向贵公司要求赔偿以下费用损失：1.货物直接损失：xx元；2.退货运费：xx元；3.寄货运费：xx元费用共计：xx元xx有限公司20xx年xx月xx日索赔函（二）：致xx国际货运代理有限公司：xxxx年x月x日我公司委托贵公司承运活性炭从起运港：福州市江阴港至目的港：巴西桑托斯，提单号：MSCUFI131xxx，船名航次：CRUSADER-HK517A.由于拖车在xxxx市至福州市江阴市运输途中，发生追尾事故。
导致集装箱箱体损坏，经双方人员现场开箱检查，发现货物破损6包。
确认由此次运输发生事故造成。
此次事件，不仅仅使我公司货物受损，并且造成我司二次紧急调运货物补缺以及相关运输费用、人员误工，最为严重的是造成我公司对客户逾期交货，并要承担逾期交货的违约职责。
为此我公司向贵公司郑重要求赔偿以下费用损失：1.货物直接损失：xxx6包__200元包=1200元2.调运货物运费：600元(300km__2.00元Km)3.人员差旅费：1100元（3人三天两夜）4.逾期交货违约职责（免）费用共计：2900元福建省xxxx股份有限公司20xx年xx月xx日索赔函（三）：索赔函xx速递服务有限公司：由于本人同事马明雷保险索赔事宜，本人于20xx年xx月xx日经过你公司速递服务邮寄相关保险索赔资料（详见下文）至收件人“xx收”处，但由于你公司原因造成快件丢失，未能将本人所寄资料送达收件人处。
本人多次向你公司查询、询问，你公司仍不能确认本人所寄资料下落，也未能供给收件人签收单，以上情景造成保险公司无法对xx进行相应赔偿，造成马明雷实际损失xx元，应由你公司承担。
商务业务信函范例之索赔与理赔
商务业务信函范例之索赔与理赔1.投诉货物质量欠佳dear sirs,our indent no.538:black sergewe should like to draw your attention to the defective goods shipped by the m/s“sunlight”on 23rd july.upon unpacking the cases,we found that the quality was much inferior to the sample on which we approved the order.moreover the length of each piece is short by approximately 5 meters.after examining the enclosed cutting samples we sent as evidenc e from the lloyd’s survey report，we are sure you will agree to the inferiority of the goods.we are now in a very awkward situation,because our customers,who have been very strict about the quality,are very impatient to take delivery of the goods.we hope that you will immediately take this matter into your careful consideration and favor us with a prompt solution by return call.yours faithfully,jackbusiness manager2.投诉产品数量不足dear mr.green:the cargo of two hundred units of your portable computers has arrived in new york.unfortunately,however,our inspection showed that eleven units were missing their connection cords.attached is the report made by the surveyor who inspected the cargo.as you can see from the report,the eleven cords were already missing at the time the units were packed at your factory.please send us the cords free of charge and as soon as possible,and no later than march 20.we await your favorable reply.sincerely,3.投诉收到货物与订单不符dear mr.green,the goods we received on july 15 were found not to match our order.the goods we ordered were item no.2345,whereas the goods received were item no.2354.we cannot understand how this kind of mistake could occur at your end.we have decided to ship the goods back to your company by freight at your expense and we ask that you refundthe us ＄15 000 which we have already paid you.please remit this amount to our account(a/c no.__-__)with the midori bank,ltd.,minato branch,tokyo.please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.a quick refund will be highly appreciated.regards，4.抱怨包装不良dear sirs,we regret having to inform you that the cotton goods covered by our order no.6031 and shipped per s.s.“peace”arrived in such an unsatisfactory condition that we cannot but lodge a complaint against you.it was found,upon examination,that nearly 20% of the packages had been broken,obviously attributed to improper packing.our only recourse,in consequence,was to have them repacked before delivering to our customers,which inevitably resulted in extra expenses amounting to ￡650.we expect compensation from you for this,and should like to take this opportunity to suggest that special care be taken in your future deliveries as prospective customers are apt to misjudge the quality of your goods by the faulty packing.yours faithfully，5.对所称包装不良的答复dear sirs,we have for acknowledgement your letter dated march 11 and are sorry to note your complaint respecting the cotton goods we sent you by s.s.“peace”.we can assure you,however,that the goods in question were in perfect order when they left here,hence the damage complained of must have occurred in transit.in these circumstances,we are apparently not liable for the damage and would advise you to claim on the shipping company who should be held responsible.at any rate,we deeply regret to learn from you about this unfortunate incident and should it be necessary we shall be pleased to take the matter up on your behalf with the shipping company concerned.yours faithfully，6.首批到货不合格，保留索赔权dear sirs,subject:wheat midgeswe regret to advise that the first lot of the wheat dispatched on july 14th,2022年,against our purchase contract no.156 hasbeen examined and found to contain wheat midges.the commodity inspection bureau has carefully examined the quality of the wheat and found it is far below the standard stipulated in the contract.the inspection certificate will be airmailed to you as soon as it comes to hand.please look into the matter at once and take urgent measures to ensure that nothing like this will happen in the second and the third lots.the storage of this lot causes us considerable difficulty and hamper us in our efforts to dispose of it.we consider ourselves entitled to an allowance for the loss we have to suffer.hence,we reserve our right to lodge a claim against you.yours faithfully，7.对商品质量不满，要求补救dear sir,on 5th october i bought one of your expensive“apollo”fountain pens from julian’s,a big department store of this town.unfortunately i have been unable to use the pen because it leaks and fails to write without making blots.i am very disappointed with my purchase. on the advic e of julian’s manager i am returning the pen to you and enclose it with this letter forcorrection of the fault.please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.yours,mary8.处理质量不满的投诉dear mary,thank you for your letter of 9th october enclosing the defective“apollo”fountain pen,received today.we very much regret that the pen you bought has given your trouble.normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination.we have passed your pen to our quality control department for inspection and a report.meanwhile,we are arranging to replace your pen with a new one.we extend our apologies for the inconvenience this matter has caused you,but are confident that the replacement pen you will be receiving will prove satisfactory and give you the service you are entitled to expect from our products.yours,9.为送错商品致歉dear harlan，twelve wrist watches with a tennis motif were sent today by priority mail to replace the watches you received with a golf motif.you know,harlan,one would think it would be impossible to make an error like this one.you clearly specified in your order that these watches were to be awarded to winners of the annual lakeside tennis tournament on august 18.the stock number you supplied was correct.there was no reason for a ship-up at this end,and i can’t even guess how it happened.i am much relieved,however,that you will have the right watches in time for the awards dinner.i really don’t know what a tennis player’s reaction would be to having a classic golf swing in bas-relief on his prize!when you get around to it,would you please send the golf watch es to mei’ll pay the postage.yours very sincerely,10.为再次寄错商品规格致歉dear mrs.green:six 48-inch victory fans are on their way to you.i know because i saw them loaded on the truck.by this time you must think we take special delight in mixing up your orders—two careless errors in a row.i suppose,judgingfrom these mistakes,if we had had a fourth sweep dimension we would have sent that before getting your order right!it’s embarrassing to inconvenience any customer,but unforgivable when that customer is so highly valued as you.red-faced and contrite,i ask your forgiveness and offer you my personal assurance of better service in the future.thank you for your patience,and best personal regards.。
索赔信函货物受损英文范文
索赔信函货物受损英文范文Dear [Recipient's Name],。
I am writing to you on behalf of [Your Company Name] to formally submit a claim for damage to the goods we received from your company. We regret to inform you that a significant portion of the shipment we ordered from you arrived in a damaged condition, and we are now seeking an appropriate solution to this matter.On [Date of Delivery], we received a shipment containing various goods that we had ordered from your company. Among the items delivered, we noticed significant damage to a number of the products. The damage appeared to have occurred during transit, as the packaging was torn and some of the items were visibly broken.We immediately notified your company of this issue and requested a replacement or refund for the damaged goods. However, we have not yet received a satisfactory responsefrom your company regarding this matter. We understand that such issues can arise during shipping, but we expect that our suppliers will take responsibility for ensuring that the goods they deliver are in good condition.The damaged goods represented a significant investment for our company, and the financial loss incurred by this incident has had a negative impact on our operations. In addition, the delay in receiving a replacement or refund has further compounded the issue. We therefore request that you address this matter as a matter of urgency and provide us with a prompt and effective solution.We value our business relationship with your company and look forward to continuing our partnership in the future. However, we must强调 that it is important for usto resolve this issue in a timely and satisfactory manner. We request that you provide us with a detailed response to our claim as soon as possible, including your proposed solution and any necessary compensation for the financial loss we have incurred.Thank you for your attention to this matter. We look forward to receiving a favorable response from you.Sincerely,。
索赔函范文 (2)
索赔函范文1. 引言亲爱的先生/女士，首先，我要表达对您的关注和支持的感谢。
我写此信是希望能和您商讨一件事情，即对于我在您的公司/机构所遭受的损失进行索赔。
我相信您将会认真考虑我的请求，并做出公正的决策。
2. 背景我是一名合作伙伴/客户，与贵公司在某某合同/项目上进行合作。
我认为贵公司在履行合同/项目过程中存在违约行为，导致我遭受了不可忽视的经济损失。
我在此简要描述一下发生的事件，并提供相关证据以支持我的索赔请求：•日期：在某某日期，我与贵公司签订了合同/开展了项目。
•违约行为描述：贵公司没有按照合同/项目约定的条款和条件履行义务。
具体违约包括（列举具体违约细节，如未按时交付商品/服务、质量问题等）。
•经济损失：由于贵公司的违约行为，我遭受了经济损失，金额为（具体金额）。
我在此附上了相关的财务记录和支持文件以证明我的经济损失。
3. 法律依据基于对合同法/民法的了解，我确定了以下法律依据：•第一点：合同法第X条规定了（相关内容）。
•第二点：法律法规X款X条规定了（相关内容）。
•根据以上法律依据，我有权要求贵公司对我遭受的损失进行赔偿。
4. 索赔请求基于以上背景和法律依据，我要求贵公司采取以下措施以解决我的索赔请求：•赔偿金额：我要求贵公司支付我经济损失的全部金额（具体金额），并承担产生索赔所需的相关费用。
•解决期限：我期望贵公司在收到本函后的（具体天数）内做出正式答复，并在（具体天数）内解决我的索赔请求。
•赔偿方式：请以办理转账/支票/其他方式付款至我指定的账户，或者通过书面告知我合适的赔偿方式。
5. 结尾作为贵公司的合作伙伴/客户，我非常希望能够继续保持我们的合作关系。
然而，基于我遭受的经济损失，我认为索赔是解决当前问题的最佳方式。
我希望贵公司能够理解我的立场，并认真对待我的索赔请求。
期待您能尽快回复并解决这个问题。
最后，我再次感谢您的关注和支持。
祝好！（您的姓名）（日期）以上是一份简单的索赔函范文，您可以根据具体情况进行适当修改和调整。
索赔函电范例_英语应用文
第一章总中国公司和国公司根据中华人民共和国中外合资经营企业法和中国的其它有关法律法规本着平等互利的原则通过友好协商同意在中华人民共和国共同投资举办合资经营企业特订立本合同
索赔函电范例
September 4,2000
Mr. Rob Subbaraman
Export Manager
Nusantara Trading Co. Ltd.
This is the third time in the last twelve months that you have short-shipped one of our orders.If there is any further repetition of this we will be forced to look for an alternative supplier.
On checking the goods we found that carton 13 contained only 15,000 Coconut ball pens,although 24,000 had been entered on both the packing list and the invoice.
Jalan Malaks No.51
外贸函电：特别理赔信写作范例
特别理赔信写作范例（⼀） 有些商家是秉承“售出概不退换”的原则的。
如果偏偏在这样的商家买的东西出了问题，该怎样去争取理赔呢？我们看看下⾯这位客户是怎样争取让商家给他换有⽑病的丝⼱的吧。
Dear Manager While working in China for the past three years, I had always purchased gifts from the Friendship Gallery for my Canadian friends. The quality and value had always been more than I could reasonably expect, and I have often recommended you store to others. Last autumn, I was back in Canada, but I did not forget to mail-order some charismas gifts from your usual annual Fall Sales. After examining the gifts supplied to my order of November 2, I found that there was a distinct hole in the middle of one of the silk scarves. Although I remember that you apply a no-return policy to this kind of merchandise, I sent this silk scarf in a separate mailing yesterday so that you may see the damage for yourself. When you receive it I am sure that you will share my surprise and dismay. I understand from my past experience with the Friendship Gallery that this is an unusual situation. Will you kindly reconsider your no-return regulation with one of your loyal customers and replace the above mentioned silk scarf by mailing another one？ I would be delighted to have it and present it to my friend for Christmas. Yours sincerely 在信的开头，客户先是赞扬了商家的产品，并表⽰⾃⼰是他们的忠实客户。
索赔信函电范文英文
索赔信函电范文英文 Claim Letter.[Your Company's Logo][Your Company's Address][City, State, ZIP Code][Date][Recipient's Name][Recipient's Position][Recipient's Company's Name][Recipient's Company's Address][City, State, ZIP Code]Dear [Recipient's Name],。
Subject: Claim Regarding Defective Product/Service Delivered Under Contract [Contract Number]We are writing to you with regret to report a claim arising from the recent delivery of products/services under the contract numbered [Contract Number]. Our company holds a high regard for the business relationship we have cultivated with your esteemed organization, and we value the trust implied in every contract we sign. However, in this instance, we must遗憾地指出，收到的产品/服务并未达到我们合同中约定的标准。
During the inspection of the delivered items/services, we discovered several significant issues that have caused inconvenience and financial loss to our operations. Specifically, the following points outline the nature of our claim:1. Defective Products/Services: We receivedproducts/services that were not in accordance with the specifications outlined in the contract. This included, but was not limited to, [describe the specific issues with the products or services, such as poor quality, non-compliance with safety standards, malfunctioning, etc.].2. Failure to Meet Deadlines: The contract stipulated a specific delivery date/timeline, which was not adhered to. This delay has had a direct impact on our operational efficiency and caused inconvenience to our customers.3. Financial Loss: As a result of the above-mentioned issues, we have incurred significant financial losses, including [mention specific financial losses, such as increased operational costs, lost revenue, penalties for late delivery, etc.].We understand that unexpected situations can arise during the course of business, and we are willing to work with you to resolve this matter amicably. However, we believe that it is important to highlight these issues and seek appropriate compensation for the losses incurred.In order to resolve this matter, we propose the following action plan:1. Replacement of Defective Products/Services: We request that you replace the defective products/services with new ones that meet the contract specifications at your earliest convenience.2. Compensation for Financial Losses: We seek compensation for the financial losses incurred due to this incident. The amount of compensation should be commensurate with the losses suffered.3. Future Prevention: We would appreciate it if you could identify the root causes of these issues and implement measures to prevent similar incidents in the future.We kindly request that you review this claim and provide us with a response within [mention a reasonable timeframe, such as 14 days]. If you require any furtherinformation or clarification, please do not hesitate to contact us at your convenience.We remain hopeful that we can resolve this matter in a timely and satisfactory manner. Thank you for yourattention to this important matter.Sincerely,。
商务英语 外贸函电 申诉和索赔
After looking into the matter, we find damage was caused by
careless handling at the dock. e.g.我们会对你方所抱怨一事进行调查。 We will look into your complaint.
9. fault n. defect 缺陷,故障,缺点
句式：replace A with (by) B e.g. 请立即寄来我们所需要的商品来代替在运输途中受损的商品｡ replace A Please send the goods we need to replace those damaged during A be replaced with B transit. B replace A
Don„t complain all the time about the unfairness from the other.
有买主抱怨运去的货物质量与合同不符。
We have a buyer who complained about the inconformity of quality of
Any complaint about the quality v. complain 抱怨,起诉,申诉 of the products should be lodged within 15 days after their arrival. 别老是抱怨别人对你不公平。
complain about/of sth.
3. have no choice but to
have to 别无他法, 只好
e.g. 如你方不能答应,恐怕我们只好退货了｡
e.g. 我们不得不取消订货。 If you can‟t grant us the request, I‟m afraid we have no choice but to return We have noback tobut to cancel the order. the goods choice you.
货物到港货物损坏索赔函英文范文(精选4篇)
货物到港货物损坏索赔函英文范文(精选4篇)外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。
你的函电是否规范呢? 把直接的函电于下文对照看看。
说明涨价原因Dear Sir or Madam:Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.We hope you will understand our position and look forward to your cooperation.With best regards,Hillary说服买家涨价之前下单Dear Sir or Madam:This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.Yours sincerely,Hillary对价格作出让步Dear Sir or Madam:Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.We look forward to hearing from you.With best regards,Hillary答复在30日有效期的信用状付款的建议Dear Sir or Madam:Thank you for your order of 500b/w TV sets by your letter dated 17 July.We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.Yours sincerely,Hillary答复直接付款的要求Dear Sir or Madam:Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.We would like to say that this exception is allowed only in light of our long and mutually beneficial association.Yours sincerely,Hillary货物到港货物损坏索赔函英文范文第3篇索赔员岗位职责（一）一、熟悉授权公司索赔业务的具体工作流程。
外贸函电之：索赔信函范例[中英]
![外贸函电之：索赔信函范例[中英]](https://img.taocdn.com/s3/m/0873963eba68a98271fe910ef12d2af90242a895.png)
外贸函电之：索赔信函范例[中英]第一篇：外贸函电之：索赔信函范例[中英]外贸函电之：索赔信函范例[中英]外贸业务中，外贸函电的种类非常多，虽然有很大一部分不是我们经常使用的信函，但是，作为一名专业的外贸从业人员，我们必须了解和掌握每一种外贸函电。
外贸索赔函电中英文范例January 2004 Kee & Co.，LtdRegent StreetLondon，UKDear Sirs：Thank you for your letter of 20 January 2004.We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on.You mention thatJapanese goods are being offered to you at a price approximately 10% lower than that quoted by us.We accept what you say，but we are of the opinion that the quality of the other makes does not measure up to that of our products.Although we are keen to do business with you，we regret that we cannot accept your counter offer or even meet you half way.The best we can do is to reduce our previous quotation by 2%.We trust that this will meet with your approval.We look forward to hearing from you.Yours faithfully，T ony Smith Chief Seller先生：二零零四年元月二十日来函收到，不胜感激。
海运索赔函模板
海运索赔函模板全文共四篇示例，供读者参考第一篇示例：海运索赔函模板尊敬的收件人：我方代表（货主名称），此函是就您公司所作的运输合同中涉及的货物运输索赔一事而致函。
根据我方的货物运输记录和相关文件，我们发现货物在运输过程中因运输公司的疏忽造成了损坏或丢失。
根据运输合同的约定，我方要求贵公司对此次货物损失或丢失进行赔偿。
我方在此陈述以下索赔事项：1.货物损坏或丢失的原因根据我方货物运输记录显示，在货物运输过程中可能出现了以下情况：（1）货物在装卸过程中未经妥善保护；（2）货物在运输途中遭受了碰撞或摩擦；（3）货物可能在运输过程中被盗或丢失。
2.货物损失或破损情况的严重程度根据我方的货物清单和照片记录显示，货物遭受了程度不同的损失或破损。
具体损失情况如下：（1）部分货物数量不符；（2）部分货物包装破损；（3）部分货物严重损坏，无法继续使用。
3.索赔金额的计算根据上述货物损失或损坏的情况，我方已经对损失货物进行了估价，并计算出了索赔金额。
我方要求贵公司尽快进行赔偿，并将相应的赔偿金额汇入我方指定的账户。
我方对此次货物损失或丢失提出索赔要求，希望贵公司能够尽快处理并进行赔偿。
如果有任何问题或需要进一步的信息，请立即与我方联系，以便双方能够及时解决此事。
再次感谢贵公司的合作与支持。
此致（货主名称）日期：2023年1月1日此份模板可根据具体情况进行修改和调整，以符合实际情况并提高索赔成功率。
祝愿您的索赔顺利完成。
第二篇示例：海运索赔函模板尊敬的贵公司：我们是（公司名称），一家专业的海运运输服务供应商。
在近期的一次货运过程中，我们发现了一批货物在运输过程中出现了损坏情况。
根据我们的协议约定，我们希望向贵公司提出索赔申请，并希望能够得到公正的处理。
以下是我方提出的索赔要求及相关信息：1.货物信息：受损货物的品名、数量和价值。
2.运输信息：运输的起止时间、路线和承运方。
3.损失情况：具体描述货物在运输过程中受损的情况及原因。
国际贸易索赔申请书范本
国际贸易索赔申请书范本
1、索赔函的概念
索赔函是指买卖中的任何一方，以双方签订的合同条款为根据，具体指出对方违反合同的事实，提出要求赔偿损失或维护其他权利的书面材料。
2、索赔函的理由
①质量低劣。
②数量短缺。
③包装不善。
④运输拖欠。
3、索赔函的结构
索赔函的结构一般由标题、编号、受书者、正文、附件、签署等六部分组成。
(1)标题
①标题的形式比较灵活，既可以根据实际情况写成包括索赔事由文种的完全标题样式，如：《关于xx的索赔函》。
②也可以简明扼要地写成不包括索赔事由而只写文种的简单标题形式，如:《索赔函》。
⑵编号
编号是为了联系与备查用，写在右上角。
一般由年号、代字、顺序号组成。
(3)受函者
写受理索赔者的全称。
(4)正文
①缘起:提出引起争议的合同及其争议的原因。
②索赔理由:具体指出合同项下的违约事实及根据。
③索赔要求和意见:根据合同及有关国家的商法、惯例，向违约方提出要求赔偿的意见或其他权利。
(5)附件
为解决争议，以有关的说明材料、证明材料、来往的函电作为附件。
(6)签署
要写明索赔者所在地和全称及致函的日期。
海运索赔函格式
SHANGHAI FOREIGN TRADE ENTERPRISES CO.,LTD.Our Ref No:Date: 2010-09-25索赔函致：We regret to advise that the loss/damage was found in connection with the under-mentioned shipment; Name of vessel / conveyance :YUAN TENG V.1006Port of loading : SHANGHAIPort of discharging : DURBANB/L / AWB number : SHDU003Description of goods : BRIDGE CRANENos. of packages : 3PKGS（出险经过和索赔金额）：During her voyage from Singapore to Maputo, Mozambique while sailing at Mozambique channel from 0500lt to 1200lt on 20th aug.2010, vessel encountered boisterous winds and weather pitching and rolling seriously, vessel labored and trembled heavily, much seawater on deck and over hatch covers, inconsequence of which, ten containers were collapsed and twenty containers were shifted on no.2 hatch cover. I hereby note my sea protest against all losses, damages etc., reserving my right to claim against parties concerned and to extend the same at time and place convenient.COUNTERCLAIM SUM:USD168300.00Pls arrange people invest the damage situation of the goods in local warehouse, or there will be a huge storage charge, and it will be paid by your side.In consideration of this fact, we hereby declare that we reserve our right to file a claim with you when the details and amount are ascertained.You are requested to investigate the matter immediately, and your earliest reply in writing will be highly appreciated.Yours faithfully,Company name :SIGNATURE:POSITION & TITLE OF SIGNER:Company Chop:。
外贸函电 理赔 claim
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Delivery Time Complaints 对于交期的投诉 交期的投诉，是经常会碰到的。 订单生产中有很多不稳定因素， 而且客户也经常在订单操作中提 出这样或那样的修改意见，这在 时间上难以控制。还有货代和船 公司，也有可能推迟船期，甚至 有爆仓、甩柜的情况出现。这就 需要业务员在收到投诉时，给客 户及时的反馈。
Unit Nine Complaint, Claim and Settlement
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Quality Complaints 对于品质的投诉 外贸操作中，收到投诉是经常的 事，包括品质问题、服务问题、 交货期问题等，需要供应商在第 一时间处理并给出答复。尤其是 品质问题，往往是最重要也是最 伤感情的，一旦处理不好，就会 影响到未来的合作，必须慎之又 慎。
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Apology & Solutions 道歉并提供解决方案 一旦己方做错了某些事，不仅需 要在第一时间向客户道歉 ，还需 要仔细研究并给出解决方案。而 不是一句简单的sorry就完事了。 要站在客户的角度换位思考，如 果这个问题发生了，客户能够怎 么办？应该怎么做，才能尽快帮 他解决困难？有什么应对办法？
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Practical Expressions
我们同意赔付800英镑。 We accepted to pay for GBP 800 as compensation charge. 因你方的质量问题，我们遭受了重大损失 We Have suffered a serious setback due to your poor quality. 索赔的费用要超过3000美元。 The claim was more than USD 3,000.