人力资源--猎头服务行业-Case Study(PPT 10)英文
猎头行业及流程基本介绍PPT课件
“猎头”用于特指人才的搜寻、网罗,则是在第二次世界大战之后。
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二、猎头业务流程
猎头业务流程
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客 户 开 拓
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跟
踪
谈
需
寻
面
客
服
判
求
访
试
户
务
签
分
筛
评
面
约
析
选
估
试
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(一)、客户开拓
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经典营销理论
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猎头市场运作
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客户资料搜集和筛选
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电话营销
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邮件营销
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2.扩大圈子,拓展人脉
7.整合资源,深度挖掘
寻访方式
3.网络搜寻,广罗人才
6.合作共享,各得其所
4.变换角色,暗地出击
5.兼职猎手,卧底职场
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2、简历筛选
初步筛选
重点审查
简历筛选
1.基本信息 2.工作经历
1.工作时间 2.工作内容
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3、电话面试
ColdCall概述
1.ColdCall(简称 CC)指第一次主动 给从未谋面的人打 电话。 优点就是直击 目标、准确率高、 效率高。
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结束
谢谢!
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✓准确程度 ✓现实程度 ✓控制程度
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5、背景调查
✓含义 ✓目的
背景调查
背景调查流程
背景调查技巧: (一)准备阶段 (二)调查阶段 (三)评估阶段
征求候选人同意 明确调查内容
展开背景调查 评估结论及应用
1.分类 2.内容
人力资源管理(HRM)英文PPT共54页
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A Brief History of HRM
Personnel departments were created to deal with: Drastic changes in technology Organizational growth The rise of unions Government intervention Employee-management conflict
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McGraw-Hill/Irwin
Copyright © 2019 by The McGraw-Hill Companies, Inc. All rights reserved.
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Chapter 1
Introduction to Human Resource Management
and the Environment
Concerns about productivity Organizational downsizing and redesign
Increasingly diverse workforce Competitive need to use all organizational resources
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A Brief History of HRM
The Hawthorne studies (1924 to 1933): Determine the effect of illumination on workers and output Pointed out the importance of social interaction on output and satisfaction
猎头人力资源英文ppt
The headhunters' clients put forward specific recruitment including detailed
positions,
job
content,
salary
and
treatment. After the customer putting
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Demands of costumers for recruitment
the needs of the industry, and other details,
and set the range of talent. As a
headhunter ,they must be in contact with the target population ,and cannot search for the talent casually. Not all the same name of the post can be competent, they
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Recommend candidates for an interview
As
a
professional
to
headhunter,
with
it
is
the
necessary recruiting
communicatxchange
information in a timely manner, so they
group of people.
with the recruitment
enterprise
Since it is clear that candidates cannot be alone, headhunters need to have a
一份让你了解猎头课件
司服务能力的主要指标,猎头公司的核心竞争能力在主动 寻访和挖掘的“猎”的能力)。
? 预付款原则是猎头公司的健康体温表 ( 坚持收取预
付款是行业规则,预付款的意义在于辨别客户真实招聘意 图、提高配合程度、防止客户一女多嫁、弥补猎头公司费 用等方面,没有预付款,这些意义就都无从谈起)
猎头网,人脉介绍,论坛,社区) ? 职位推荐:向候选人推荐职位(对符合的候选人推荐岗位) ? 面试,最好是面对面的面试(电话面试与视频面试) ? 评估 ? 作推荐报告(与狼共舞,不合适又从头在来,可能是方向错误,在从第九开始) ? 与客户沟通推荐的候选人 ? 为客户安排面试(一轮或多轮的面试,异地面试费用是否报销) ? 与客户及候选人沟通面试情况(面试没有通过,重新推荐) ? 面试通过,客户准备录用(细节是的沟通) ? 背景调查(合适工作经验,资历等。提供给客人户,有客户决定) ? 确定录用,发OFFER ? 接受OFFER,签署确认。(a.候选人放弃,要重头开始。b.候选人同意,细节需要沟通。C.候选人
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营销手段
? callout ? E.mail ? msn,QQ,职业人际网站(天际,猎聘,等)
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猎头顾问的在业务过程中最大特征是咨询作用
? 深刻理解企业的真正需求,能够根据行业、 企业以及职位的特点给出合理的建议。
? 深入认识人选,准确把握其特性,必要时 给人选一些职业规划建议。把人选放到合 适的位置。
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猎头顾问工作内容
? 负责目标行业客户信息分析,研究客户需 求
? 负责市场拓展,与客户建立委托招聘协议, 并维系良好的客户关系;
? 从客户端收集、分析招聘需求的详细信息 并实施有效的招聘行动;
人力资源--猎头服务行业-outpost Project Management(PPT 21页)英文
• Covered following regions: – Heilongjiang – Jilin _ Liaoning – Hebei – Henan – Shanxi(山西) – Shanxi(陕西) – Gansu – Neimeng – Xinjiang – Sichuan – Hubei – Beijing – Shanghai – Chongqing
Success Data
Successfully closed 31 positions in half year, cover 12 provinces and 3
Beijing: 7 Outpost Cities: 24
23% 77%
Positions Coverage
Case Study
Medtronic Xin Jiang Product Specialist
• Product Information—related product and clients • Target Corp and candidates • Roche Diagnostics : only one sales--Luoxiaoqing • JJ: no staff,just left the corp • Eli Lilly: Supervisor and his new team • NovoNordisk: From the old supervisor to the new supervisor and every staff Every call worth it, and catch every single information.
Telephone Interview
人力资源--猎头服务行业-searching skills(PPT 11页)
Cold call--Following-Up
• Make a clearly Note • Send the thanks email and the JD • Keep in touch with them: funny topic, short
needs are rather than simply telling him/her all about your service and how wonderful it is. • Accept "no" and go on: Your success rate definitely increases as you make more and more cold calls.
call.
Q&A!
Cold call--The origin of the Trick
• Media institution: • Association: • Service institution: Training firm, marketing research firm, • Industry chain: upriver and downriver company • Internal company: former colleague, different regional colleague,
Web (New Media) BBS: Professional bbs
Which is the most efficient?
• Cold Call • Personal Networking • Job Fairs/Conferences • Corporate Information • Individual Blog • Results from search engine • Information from BBS or other websites
英文版人力资源管理咨询工作汇报工作总结报告PPT
Customer Care & Insight
Integrated Risk Management
COGNOS Banking Risk Performance – Credit Risk
COGNOS Risk Adjusted Profitability Blueprint
IBM Service Management for IRM
Representative Industries
Electronics Chemicals & Petroleum High-Tech Manufacturing
Automotive
The market has requested: More standardised
Today
Future
solutions, easy to integrate and more service oriented
Enterprise Marketing Management
MarketinCgoPmrmoecrecses & Demand Generation Solutions
Industry
Industry Frameworks & Industry Assets
Including: Energy and Utilities Retail Government/Defense Manufacturing Health Integration Media
Banking Extensions for Common Shared Services MDM Server
pureXMLTM Payments Bundles
Corporate Payments Scenario
猎头-专业英语词汇(猎头人员HR人力资源部行政部必读)
猎头专业英语词汇(HR)Bellwether Consulting Version 2010.09 Prepared by Zhaocen* 表示必需掌握的单词Grade Remark 360 Degree Feedback 360度反馈AAR-After Action Review 行动后学习机制Ability Test 能力测试*Absence 缺席Absent with Leave 因故缺勤(被)许可缺勤Absent without Leave 无故缺勤擅离职守Accelerating Premium 累进奖金制*Acceptability 可接受性Accident Frequency 事故频率Accident Insurance 意外伤害保险Accident Investigation 事故调查Accident Loss 事故损失*Accident Prevention 事故预防Accident Proneness 事故(频发)倾向Accident Severity 事故严重程度*Accident Work Injury 工伤事故*Account Manager 客户经理/销售经理*Accountant 会计,审计员*Achievement Need 成就需求Action Learning 行动(为)学习法*Action Plan 行动计划*Active Practice 自动实习Adams Equity Theory 亚当斯的公平理论Adjourning 解散期解散阶段*Administer 管理Administrative Level 管理层次Administrative Line 直线式管理*Adverse Impact 负面影响*Advertisement Recruiting 广告招聘*Advertising 广告Affective Commitment 情感认同Affiliation Need 归属需求Affirmative Action 反优先雇佣行动*Age Composition 年龄结构*Age Discrimination 年龄歧视*Age Retirement 因龄退休Agency shop 工会代理制*Aggressive 激进的,好斗的*Agreement Content 协议内容*Agriculture (primary industry) 第一产业(农业 )*Air-condition 空调Alcoholism 酗酒*Allowance 津贴,补助Alternative Dispute Resolution (ADR) 建设性争议解决方法*Analytic Approach 分析法*Announcement 公告*Annual Bonus 年终分红*Annual Leave 年假*Annual Package 年薪*Annuity/Pension 退休金*Applicant 求职者Applicant-Initiated Recruitment 自荐式招聘*Application 申请*Appoint 任命*Appraisal Feedback 考评反馈*Appraisal Interview 考评面谈*Appraisal Standardization 考评标准化*Appraisal 评价,评估*Appraiser Training 考评者培训Apprenticeship Training 学徒式培训Apprenticeship 学徒制*Approach 接近,交涉,方法*Arbitration/Mediation 仲裁*Assertive 刚毅,果断的*Assessment 评价*Assistant 助理*Associate 副, 一种特定的职位Attendance Rate 出勤率*Attendance 考勤Attitude Awareness and Change Program 态度认知与改变计划Attribution Theory 归因理论Audiovisual Instruction 视听教学*Audit Approach 审计方法*Auditor 审计员*Authority 权威Availability Analysis 可获性分析Availability Forecast 供给预测Available 可以会见的,可行的*Bachelor 本科,单身*Background Investigation 背景调查Balanced Scorecard 综合评价卡*Balance-Sheet 资产负债表*Banking 银行金融业*Bargaining Issue 谈判问题Bargaining Union谈判组*Basic Skill 基础技能*Behavior Modeling 行为模拟*Behavior Modification 行为矫正疗法*Benchmark 基准Benchmarking Management 标杆管理Benefit Plan 福利计划*Benefit/Welfare 福利*Big Player 行业中的巨头*Board Member 董事会成员*Bonus 奖金BOS-Behavior Observation Scale 行为观察量表*Bottom-Line 底线Boundaryless Organizational Structure 无疆界组织结构Bounded Rationality 有限理性Boycott 联合抵制*Brainstorm Ideas 头脑风暴法Broadbanding Pay Structure 扁平薪资结构BSC-Balanced Scorecard 平衡计分卡*Budget 预算*Bull Market 牛市Burnout 精力耗尽*Business Acumen 商业敏锐度*Business Analyst 商业分析员*Business Development 业务发展*Business Division 事业部*Business Integration 业务整合Business Necessity 经营上的必要性*Business Plan 商业计划*Business Sense 商业意识Cafeteria-Style Benefit 自助式福利*Campus Recruiting 校园招聘*Candidate 候选人Candidate-Order Error 侯选人次序错误Career Anchors 职业锚/职业动机Career Counsel 职业顾问Career Curves (maturity curves) 职业曲线(成熟曲线)*Career Cycle 职业周期*Career Development 职业发展*Career Path职业道路*Career Plan 职业规划Career Plateau 职业高原Career Stage 职业阶段Career-Long Employment 终身雇佣制*Case Study 案例研究Central Tendency 居中趋势Centralization 集权化*Characteristic 性格*Chemical 化工CIT-Critical Incident Technique 关键事件技术*Classification Method 分类法*Clerk 职员*Closed Shop 闭门企业*Coach 教练Co-Determination 共同决策制Coercive Power 强制权力Cognitive Ability 认知能力Cognitive Aptitude Test 认知能力测试Cognitive Outcomes 认知性结果Cohesiveness 凝聚力*Cold Call 冷不防的电话Colleague Appraisal 同事考评Collective Bargaining 劳资谈判*Comment 评价*Commitment 承诺,义务*Communication Skill 沟通技巧*Comparative Appraisal Method 比较评估法*Compensation Committee 报酬委员会*Compensation 报酬,补偿*Compensation & Benefit 薪酬福利Compensatory Time Off 补假Competence-Based Interview 基于能力的面试*Competency Assessment 能力评估Competency Model 胜任特征模型Competency-Based Pay/Skill-Based Pay 技能工资Competitive Advantage 竞争优势Complex 情结*Complicated 复杂的Compressed Workweek 压缩工作周*Compromise 妥协Compulsory Binding Arbitration 强制性仲裁Concentration Strategy 集中战略Conceptual Skill 概念性技能*Concern 顾虑*Conciliation 调解Concurrent Validity 同期正当性*Conference Call 电话会议Conference Method 会议方法*Confirm 确定*Conflict Management 冲突管理Consciousness of Risk Prevention风险意识*Considerate 体谅的Construct Validity 结构效度*Construction 建筑,建设*Consultant 顾问*Consultation 咨询*Consulting Firm 咨询公司*Consumer Price Index, CPI 消费者价格指数*Continuous Learning 持续学习*Contract 合同Contractual Right 契约性权利Contrast Error 比较性错误*Controller 总监,审计员,控制者*Coordination Training 合作培训*Core Competencies 核心竞争力*Core Value 核心价值观*Core Workforce 核心工作团队*Corporate Culture 企业文化*Corporate Identity 企业识别*Corporate Image 企业形象Correlation Analysis 相关分析*Cosmetics 化妆品*Cost Accounting 成本会计Cost Per Hire 单位招聘成本Craft Union行业工会*Credit Risk 信用风险Criterion-Related Validity 标准关联效度*Cross-Cultural 跨文化*Cross-Functional Training 跨功能训练Cross-Training 岗位轮换培训交叉培训*Cultural Environment 文化环境Cultural Shock 文化冲击Cumulative Trauma Disorder 累积性工伤Customer Appraisal 顾客评估Cutoff Score 录用分数线*CV (Curriculum Vitae) 简历Cyclical Variation 循环变动Data Flow Diagram 数据流程图*Database 数据库*DBA 管理学博士*Decentralization 分散化Decertification 取消认可Decision Making 决策Decision Support Systems 决策支持系统Deficiency 缺乏Defined Benefit Plan 固定收益制Defined-Contribution Plan 资方养老金投入计划*Degrade 降级*Degree 学位,程度Delayering 扁平化Delphi Analysis 德尔菲分析Demand Forecasting 需求预测*Demotion降职Depression 沮丧,经济大萧条*Designer 设计师*Detail 详细,细节Development开发*Differential Piece Rate 差额计件工资Dimission Interview 离职面谈*Dimission Rate 离职率*Dimission 离职,解散*Direct Costs 直接成本Direct Financial Compensation直接经济报酬*Direct Report 直接汇报*Director 总监,董事Disciplinary Action 纪律处分*Discipline 纪律Discriminant Analysis 判别分析*Discrimination 歧视*Dismiss 解雇Dismissal Reason 解雇理由Disparate impact 差别性影响Disparate Treatment 差别性对待Distribute Bonus/Profit Sharing 分红Distributive Justice 分配公正Diversity Training 多元化培训*Dividends 红利*Division Structure 事业部结构*Doctor 博士,医生Double-Loop Learning 双环学习*Down Grade 走下坡,往下走*Downsizing 精简,裁减Downward Move 降级DTL-Decision Tree Induction 决策树归纳法*Dual Career Path 双重职业途径*Dust Hazard 粉尘危害EAP-Employee Assistance Program 员工帮助计划Early Retirement Factor 提前退休因素*Earnings 所得,收入*Easy Going 容易相处的*Economic Boom 经济繁荣*Economic Crisis 经济危机*Economic Cycle 经济周期*Economic Depression 经济萧条*Economic Recession 经济衰退Economic Recovery 经济复苏*Education Subsidy 教育津贴*Education 学历EEO-Equal Employment Opportunity 公平就业机会Effect Factors of Career Planning 职业规划影响因素Effective Coaching Technique有效的训练方法Effective Working Hour 有效工时*Efficiency of Labor 劳动效率Efficiency Wage theory 效率工资理论*Efficiency 效率Egalitarian 平等主义Ego-Involvement 自我投入*E-Learning 网络化学习Election Campaign 选举活动*Electronic Meeting 电子会议Electronic Performance Support System (EPSS) 电子绩效支持系统*Electronic Version 电子版文档Emotional Appeal 感召力Employee Attitude Surveys 员工态度调查*Employee Career Management 员工职业生涯管理*Employee Consultation Services 员工咨询服务Employee Empowerment 员工授权Employee Equity 员工公平*Employee Involvement 员工参与*Employee Leasing 员工租借*Employee Manual 员工手册*Employee Orientation 员工向导Employee Ownership 员工所有制Employee Polygraph Protection Act 《雇员测谎保护法案》[美]*Employee Potential 员工潜能*Employee Referral 在职员工推荐*Employee Relation 员工关系*Employee Requisition员工申请表Employee Retirement Income Security Act 《职工退休收入保障法》[美]*Employee Safety and Health 员工安全和健康Employee Security Measures 员工安全措施Employee Self-Service 员工自助服务Employee Services Benefits 员工服务福利*Employee Skill 员工技能Employee Stock Ownership Plan,ESOP员工股权计划Employee Stock Ownership Trust 企业员工持股信托Employee Surplus 员工过剩Employee Survey Research 雇员调查与研究*Employee Training Method 员工培训方法*Employee Turnover Rate 员工流动率Employee Under Training 受训员工Employee-Centered Job Redesign 以员工为中心的工作再设计Employees Bonus 雇员红利Employer Unfair Labor Practices 雇主不当劳动行为Employment Agency 职业介绍所*Employment Application Form 应聘申请表Employment At Will 自由就业Employment Consultant 招聘顾问Employment Contract Renewal 雇用合同续签*Employment Diseases 职业病*Employment History 工作经历*Employment Interview求职面试*Employment Objective 应聘职位*Employment Offer/Enrollment 录用*Employment Relationship 员工关系Employment Separation Certificate 离职证明书*Employment 雇用Empowerment 激励自主Entitlement 授权法*Entrepreneur 企业家*Entry Level 最初级的水平EPA-Equal Pay Act 《平等工资法案》EQ-Emotional Quotient 情感智商Equal Employment Opportunity (EEO) 公平就业机会Equal Pay For Equal Work 同工同酬*Equity Theory 公平理论*E-Recruit 网络招聘ERM-Employee Relationship Management 员工关系管理ERP-Enterprise Resource Planning 企业资源计划ESOP-Employee Stock Ownership Plan 员工持股计划E-Survey 电子调查*Ethics 道德ETS-Environmental Tobacco Smoke 工作场所吸烟问题*Evaluation Criterion 评价标准*Excellent Leader 优秀领导*Executive Ability 执行力*Executive Assistant 行政秘书*Executive Compensation 管理层薪资水平*Executive Development Program 主管发展计划Executive Director 执行董事Executive Management 行政管理Executive Marketing Director 市场执行总监Executive Recruiters 高级猎头公司*Executive Salaries 管理层工资*Executive Secretary 行政秘书*Executive 高级管理人员Exempt Employee 豁免员工*Exit interview 离职面谈*Expanding 扩张*Expatriate 外派雇员Expectancy Theory 期望理论*Expectation 期望值*Expected Salary 期望薪水Experimental Method 实验法Experimental Research 试验调查*Expert Systems 专家系统*Expiry of Employment 雇用期满Exploit of HR 人力资源开发*External Employment 外部招聘External Environment of HR 人力资源外部环境External Growth Strategy 外边成长战略External Labor Market 外部劳动力市场External Labor Supply 外部劳力供应External Recruiting Sources 外部招聘来源External Recruitment Environment 外部招聘环境*Extra Work加班Extrinsic Rewards 外部奖励Face to Face Discussion 当面讨论Face Validity 表面效度Factor Comparison Method 因素比较法*Feedback 反馈*Finance 财务金融*Financial Crisis 金融危机First Impression Effect 初次印象效应*Five-Day Workweek 每周五天工作制Fixed Term Appointment 固定期聘用*Fixed Term Contract 固定任期合同*Fixed Term Staff 固定期合同工FJA-Functional Job Analysis 功能性工作分析法Flat Organizational Structure 扁平化组织结构Flex Place 弹性工作地点Flex Plan 弹性工作计划*Flex Time 弹性工作时间Flexible Benefits Plans (cafeteria plans) 灵活的福利计划(自助福利方案)Flexible Benefits Program 弹性福利计划Flextime 灵活的时间*Flowchart 流程图*FMCG 快消品*Food & Beverage 食品饮料Forced Distribution Method 强制分配法Forced-Choice Method 强迫性选择法*Forecasting (劳动力供求)预测Formal Education Programs 正规教育计划*Formal Organization 正式组织*Fortune 500 财富500强Frame of Reference 参照系Frequency Rate频率*Front-Line Manager 基层管理人员*Full-Time 全职Function of HRM 人力资源管理职能*Function 职能Functional Conflict Theory 冲突功能理论Functional Department 职能部门Functional job analysis, FJA 职能工作分析*Fund 基金Fundamental Attribution Error 基本归因误差*Funeral Leave 丧假Gain Sharing Plans 收益分享计划Gang Boss 领班/小组长Gantt Charts 甘特图GATB-General Aptitude Test Battery 普通能力倾向成套测验GDP per capita 人均国内生产总值*General Ledger 总帐*General Union 总工会Given Role Playing 角色定位演示法Glass Ceiling 玻璃天花板*Globalization 全球化(全球性globality)*Goal Conflict 目标冲突Goals and Timetables 目标和时间表Grievance Mediation 抱怨调解Grievance Procedure 抱怨程序*Gross Pay/Total Payroll 工资总额*Group Appraisal 小组评价Group Congeniality/Cohesiveness 群体凝集力*Group Interview小组面试*Group Life Insurance 团体人寿保险Group Mentoring program 群体指导计划Group Pension Plan 团体退休金计划Group Piece Work 集体计件制*Group-building Methods 团队建设法Guaranteed Employment Offer 雇用信Halo Effect 晕轮效应*Handbook 手册*Hands Off 推开某人,禁止(猎头行业特指不能挖客户的人) Handwriting Analysis 笔迹分析法*Headhunting 猎头*Health Check 体检*Health Insurance 健康保险*Heavy Industry 重工业Hierarchy of Needs Theory 需要层次理论*High Level 高层次*High Performance Organization 高绩效组织High-Leverage Training 高层次培训*High-Performance Work System 高绩效工作系统HMO-Health Maintenance Organization 健康维护组织*HOME/BASE职位工作地点*Holding Company 控股公司*Holiday Pay 假日薪水*Home/Family Leave 探亲假Horizontal Career Path 横向职业途径Hot Stove Rule 热炉规则Hourly Rate 小时工资率*Hourly work 计时工资制*Housing/Rental Allowance 住房补贴*HR Generalist 人力资源通才HR Information System 人力资源信息系统*HR Manager 人力资源经理*HR Officer 人力资源主任*HR Policy 人力资源政策HRCI-Human Resource Certification Institute 人力资源认证机构HRD Appraisal 人力资源开发评价HRD Intermediary 人力资源开发媒介HRD Process 人力资源开发过程HRD-Human Resource Development 人力资源开发HRM-Human Resource Management 人力资源管理HRP-Human Resource Planning 人力资源规划*Human Capital 人力资本Human Relations Movement 人际关系运动Human Resource Development,HRD人力资源开发Human Resource Information System (HRIS) 人力资源信息系统Human Resource Planning,HRP人力资源计划Hygiene Factor 保健因素Hypnosis 催眠Ill-Health Retirement 病退*Immediate Supervisor 直接主管*Incentive Compensation/Reward Payment/Premium 奖金*Incentive Plan 激励计划*Incentive 奖金Incentive-Suggestion System 奖励建议制度Incident Process 事件处理法*Income 收入,收益Independent Contractor 合同工*Indirect Costs 间接成本Indirect Financial Compensation 间接经济报酬Individual Incentive Plan 个人奖金方案*Individual Income Tax 个人所得税Individual Interview 个别谈话Individual Retirement Account 个人退休账户Individualism/collectivism 个人主义/集体主义*Industrial Injury Compensation 工伤补偿Industrial Union 产业工会*Industrialization 产业化*Industry 工业,行业*Inflation 通货膨胀*Informal Communication 非正式沟通Informal Organization 非正式组织*In-House Training 在公司内的培训*Initial Interview 初试*Input 投入Instructional design process 指导性设计过程*Insurance Benefit 保险福利*Insurance 保险*Intellectual Asset 知识资产Internal Analysis 内部分析*Internal Audit 内部审计Internal Equity 内部公平Internal Growth Strategy 内部成长战略*Internal Job Posting 内部职位公开招聘Internal labor force 内部劳动力Internal Recruitment Environment 内部招聘环境*Internet 互联网*Internship Programs 实习计划*Internship 实习*Interpersonal Skill 人际交往能力*Interview Appraisal 面谈考评Interview Content 面试内容Interview Method 访谈法Interview Objective 面试目标*Interview 面试*Interviewee 被面试者*Interviewer 面试官Intraorganizational Bargaining 组织内谈判*Investment 投资*Invoice 发票*IPOs (initial public offering)首次上市*Issue 签发,问题*IT(Information Technology) 信息技术*Jack Welch’s Management 韦尔奇式管理JAP-Job Analysis Program 工作分析程序法JAS-Job Analysis Schedule 工作分析计划表Job Aid 工作辅助Job Analysis Formula 工作分析公式Job Analysis Information 工作分析信息Job Assignment 工作分配Job Attitude 工作态度Job Bidding 竞争上岗Job Card 工作单Job Characteristic 工作因素Job Clinic 职业问题咨询所*Job Description 职位描述,工作说明Job Enlargement 工作扩大化Job Enrichment 工作丰富化Job Evaluation 工作评估Job Identification 工作识别Job Knowledge Test 业务知识测试*Job Morale 工作情绪Job posting and bidding 工作张贴和申请Job Posting 公开招聘Job Qualification and Restriction 工作任职条件和资格Job ranking system 工作重要性排序法Job Redesign 工作再设计*Job Rotation 工作轮换*Job Satisfaction 工作满意度*Job Scope 工作范围*Job Security 工作安全感Job Sharing 临时性工作分担Job Specialization 工作专业化Job Standard 工作标准Job Surrounding 工作环境Job Time Card 工作时间卡*Job-hop 跳槽Junior Board 初级董事会*Junior 初级Just Cause 正当理由*Key Account 主要客户KPI-key Performance Indication 企业关键业绩指标KSA-Knowledge ,Skill, Attitude 知识,技能,态度Labor Clause 劳工协议条款*Labor Condition 劳动条件*Labor Contract Renewal 劳动合同续签*Labor Contract 劳动合同,雇佣合同*Labor Cost劳动力成本Labor Demand Forecast 劳动力需求预测*Labor Discipline 劳动纪律*Labor Dispute 劳动纠纷Labor Exchange/Employment Agency 职业介绍所*Labor Handbook 劳动手册Labor Insurance 劳保*Labor Laws 劳动法Labor Rate Variance 工资率差异Labor Redundance 劳动力过剩Labor Relation Consultant 劳工关系顾问*Labor Relation 劳动关系Labor Reserve 劳动力储备*Labor Shortage 劳动力短缺Labor Stability Index 人力稳定指数Labor Wastage Index 人力耗损指数Labor/Trade Union 工会*Labor/Working Hour 人工工时Labor-Management 劳动管理Lateral Communication 横向沟通Lateral Thinking 横向思维*Latest 最近的Layoff Process 临时解雇程序*Layoff 解雇Leader Attach Training 领导者匹配训练*Leader 领导者Leaderless Group Discussion 无领导小组讨论法Leader-Participation Model 领导参与模式*Leadership 领导能力*Learning Organization 学习型组织*Leave Reason 辞职理由*Legal Risk法律风险Legitimate Power 合法权力Leniency宽松Level-to-Level Administration 分级管理*Life Cycle Theory of Leadership 领导生命周期理论*Life Insurance 人寿保险*Lift, Elevator 电梯,扶梯Likes and Dislikes Survey 好恶调查表Limitation Factors of PA 考评的限制因素Line Authority 直线职权*Line Manager 直线经理Line-Staff Relationship 直线参谋关系Loaned Personnel 借调人员local union地方工会*Lockout 停工闭厂Locus of Control 内外控倾向*Logistics 后勤,物流*Long Term Trend 长期趋势*Long-Distance Education 远程教育Long-Range Strategy 长期策略*Long-Term Contract 长期合同Long-term-short-term orientation 长期-短期导向Loop (keep in the loop) 把某某人放进来Lower Management 基层管理Lump-Sum Merit Program 一次性总付绩效报酬计划*Macro Economy 宏观经济Maintenance of membership 会员资格维持Management Assessment Center 管理评价中心Management by Objective,MBO目标管理Management by Walking About 走动管理Management Forecasts 管理预测*Management Inventory管理人力储备Management of Human Resource Development 人力资源开发管理Management Psychology 管理心理学Management Right 管理权Management Risk 管理风险Management Tool 管理工具*Management Trainee 管理培训生Manager and / or Supervisor Appraisal 经理和/或上司评估Managerial Art 管理艺术Managerial Authority 管理权威Managerial Function 管理职能Managerial Grid Theory 管理方格理论*Managing Director 常务董事,总经理Managing Diversity 管理多元化Mandated Benefit 强制性福利Mandatory Bargaining Issue 强制性谈判项目*Manpower 人力,劳动力*Manufacturing Industry (secondary industry)第二产业(工业) *Manufacturing 制造业*Marital Status 婚姻状况*Market Price 市场价格*Marriage Leave 婚假*Mass Production 大规模生产Massed Practice 集中练习集中学习*Master 硕士*Material Incentive 物质奖励*Maternity Leave 产假*Matrix Structure 矩阵结构MBA 工商管理硕士*MBA 工商管理硕士*Mechanical 机械*Media 媒介Mediation 调解Mediator/Negotiator 调解人*Medical Check 体检*Medical Insurance 医疗保险Medical/Physical Ability Inspection/Physical Ability Test 体检Mental Ability Test 逻辑思维测试*Mentor 导师Mentoring Function 指导功能*Merge & Acquisition 收购兼并Merit guideline 绩效指南*Merit Pay 绩效工资Merit Raise 绩效加薪Metrics-Driven Staffing Model 标准驱动招聘模式Mid-Career Crisis Sub Stage 中期职业危机阶段*Minimum Wage 最低工资*Minutes 会议记录*Mission目标Mixed-Standard Scale Method 多重标准尺度法*Motivation 动机Motivational Approach 激励型工作设计法*Motivational Factor 激励因素Motivational Pattern 激励方式Motivation-Hygiene Theory 激励保健论MPS-Motivating Potential Score 激励潜能分数Multidivisional Structure M型结构*Multimedia Technology 多媒体技术*Multinational Corporation,MNC跨国公司*Name list 电话簿National Culture 民族文化National Union (国家)总工会Needs assessment (培训)需要评价Negligence 疏忽Nepotism 裙带关系*Nice 温和*Night Shift 夜班Nonprofit Organization 非营利组织*Normal University*Norm规范*Notice Period 离职通知期*Nutrition 营养*Occupation 职业*Off Limits 禁止入内*Offer Letter 入取通知信*Offer 入取通知*Officer 职员,专员*Ombudsman 调查专员*On Job training, OJT 在职培训*Opening Position 开放的职位*Operation 营运*Operative employees操作工Opportunity to Perform 实践的机会*Organization Development,OD组织发展Organizational Analysis 组织分析Organizational Capability 组织能力*Organization Chart 组织结构图*Orientation 导向培训, 新员工入职培训*Orientation 定位*Outing 出游,旅行Outplacement Counseling 重新谋职咨询*Output 产出*Outsourcing 外包*Overpay 超额工资*Overtime 加班*Package 薪水,包装Paired comparison平行比较法Panel Interview 小组面试Pay Claim 加薪要求Pay Followers工资水平居后者*Pay Grade 工资等级Pay Leaders工资水平领先者*Pay Leave 带薪假期*Pay level 工资水平*Pay Range工资幅度*Pay Structure 工资结构Pay-for-Performance Standard 按绩效的报酬标准*Payroll 薪水*Peer Appraisal 同事评估*Pension 养老金,退休金*Performance Appraisal,PA绩效评价******************Procurement 采购*Profession 职业*Professionalist 专业人员*Proficient 熟练的*Profit Sharing 利润分享分红制Promotion From Within ,PFW 内部提升*Promotion 晋升Protean career 多变的职业Psychological Contract 心理契约Psychological Support 心理支持*Purchasing 采购Quality Circles 质量圈*Questionnaire 调查问卷*Range Spread 工资范围跨度Ranking Method 排列法Rapport 和谐,亲善Readability 易读性*Readiness for Training 培训准备*Reasoning Ability 推理能力*Recognition 认可,承认*Recommendation 推荐*Reconciliation 和解Recruitment Methods 招聘方法*Recruitment 招募, 招聘Redundancy 冗余Reengineering 流程再造*Reference Check 背景调查Reinstatement 复职*Reject 拒绝,否决*Reliability 信度*Remuneration 报酬*Reorganization 重组*Repatriation 归国准备Replacement Charts 替换表*Reporting Line 汇报途径*Reputational Risk 信誉风险*Request for Proposal (REP) (培训)招标书*Requirement Forecast 要求预测*Research 研究*Responsibility 职责*Responsible 负责任的*Resume 简历*Retention Plan (核心人员)保持计划*Return on investment (ROI) 投资回报*Risk Management 风险管理*Risk Rating 风险评级*Road Show 路演Role Analysis Technique 角色分析技术Role Conflict 角色冲突*Role play 角色扮演*Rolling 滚动*Safety 安全*Salary Expectation 薪水期望*Salary 薪水*Sales 销售*Scale 规模*Schedule 时间表*School-to-work 从学校到工作*Search 搜寻*Selection 甄选*Self-appraisal 自我评估*Self-assessment自我评价Senior Management 高级管理层*Service Charge 服务费用*Service Contract 服务合同*Service Industry (tertiary industry)第三产业(服务业)*Severance Package 离职赔偿金*Shareholders 股东*Shift Differential 值班津贴*Shuttle Bus 班车*Sick Leave 病假*Sign on Bonus 入职奖金Situational Interview 情景面试Skill Inventories 技能量表Skill-based Pay 技能工资*Skillful 熟练的*Slump 不景气(衰退 recession)*Social Insurance 社会保险*Software 软件*Sourcing 采购*Specialist 专家Specificity 明确性Sponsor 赞助Spot Bonus 即时奖金*Stable 稳定的*Staff 员工*Staffing 人员配置*Stakeholder 利益相关者*Standardization 标准化*Stock Option 股票期权*Stock 股票,存货*Strategic Choice 战略选择Strategic Congruence 战略一致性Strategic Human Resource Management (SHRM) 战略性人力资源管理*Strategic Planning战略规划Strategy Formulation 战略形成Strategy Implementation 战略执行*Stress 紧张*Strictness 严格*Strike 罢工*Structure 架构*Subcontracting 转包合同*Subordinate 下属*Subsidiary 附属公司*Successor 后任*Supervisor 主管*Supply Forecasting 供给预测*Supplychain 供应链Survey Feedback调查反馈*Table 表格Tacit Knowledge 隐形知识*Talent 才能,才干*Team building 团队建设*Team Leader Training 团队领导培训*Technology Intensive 技术密集型*Telecommunication 通讯,电信*Termination 终止*Third Party 第三方Time Slot 时间空挡*Top 前..*Total Quality Management (TQM) 全面质量管理*Trading Company 贸易公司*Training & Development 培训与发展Training Administration 培训管理Training Outcomes 培训结果*Training 培训Transaction Processing 事务处理*Transfer 调动*Transportation 运输交通*Trend Analysis 趋势分析*Tuition Assistance 学费资助*Turn Down 拒绝*Turnover 离职,流动*Union 工会*Update 更新Utility Analysis 效用分析*Utility 效用*Vacancy 职业空缺,岗位空缺*Validity 效力Verbal Comprehension 语言理解能力*Vice President 副总裁Virtual Reality 现实虚拟Vocational Interest Tests职业兴趣测试*Voicing 发言*Wage and salary survey 薪资调查*Warehousing 仓库Web-based Training 网上培训*Welfare System 福利体系*Work Permit/ Work Certificate 就业许可证*Working Experience 工作经验*World Wide Web 万维网*Yield ratio 生产率。
人力资源管理(中英文经典概述) ppt课件
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PART 1 人力资源管理简介
WHAT IS HRM?
什么是人力资源管理
人力资源管理就是预测组织人力资源需求并作出人力需求计划、招聘选 择人员并进行有效组织、考核绩效支付报酬并进行有效激励、结合组织 与个人需要进行有效开发以便实现最优组织绩效的全过程
Human resource management is to predict the organization human resources demand and to make human demand plan, choice of recruiting staff and pay the remuneration for effective organization, performance appraisal and effective incentive, to meet the needs of organizations and individuals to develop effectively in order to realize the whole process of the optimal organizational performance
their current job
and growth
培训的作用The role of training
响应环境的变化 Respond to changes in the environment
猎头行业英文词汇
E-Survey 电子调查Evaluation Criterion 评价标准Excellent Leader 优秀领导Executive Ability 执行力Executive Compensation 管理层薪资水平Executive Development Program 主管发展计划Executive Director 执行董事Executive Management 行政管理Executive Marketing Director 市场执行总监Executive Recruiters 高级猎头公司Executive Salaries 管理层工资Exempt Employee 豁免员工Exit Interview 离职面谈Expectancy Theory 期望理论Expectation 期望值Expected Salary 期望薪水Experimental Method 实验法Experimental Research 试验调查Expiry of Employment 雇用期满Exploit of HR 人力资源开发External Costs 外部成本External Employment 外部招聘External Environment of HR 人力资源外部环境External Equity 外部公平External Labor Supply 外部劳力供应External Recruiting Sources 外部招聘来源External Recruitment Environment 外部招聘环境Extra Work加班Extrinsic Rewards 外部奖励Face Validity 表面效度Factor Comparison Method 因素比较法Fair Labor Standards Act 《公平劳动标准法案》Family and Medical Leave Act 《家庭和医疗假期条例》Fiedler Contingency Model 费德勒的权变模型First Impression Effect 初次印象效应Five-Day Workweek 每周五天工作制Fixed Term Appointment 固定期聘用Fixed Term Contract 固定任期合同Fixed Term Staff 固定期合同工FJA-Functional Job Analysis 功能性工作分析法Flat Organizational Structure 扁平化组织结构Flex Place 弹性工作地点Flex Plan 弹性工作计划flex time 弹性工作时间Flexible Benefits Program 弹性福利计划Forced Distribution Method 强制分配法Forced-Choice Method 强迫性选择法Formal Organization 正式组织Front-Line Manager 基层管理人员Full-Time 全职Function 职能Function of HRM 人力资源管理职能Functional Conflict Theory 冲突功能理论Functional Department 职能部门Funeral Leave 丧假Fundamental Attribution Error 基本归因误差Gain-Sharing Plan 收益分享计划Gang Boss 领班/小组长Gantt Charts 甘特图GATB-General Aptitude Test Battery 普通能力倾向成套测验General Union 总工会Given Role Playing 角色定位演示法Glass Ceiling 玻璃天花板Goal Conflict 目标冲突GOJA-Guidelines Oriented Job Analysis 指导性工作分析Golden Handshake 黄金握别Golden Parachute 黄金降落伞Graphic Rating Scale 图尺度评价法Grievance Mediation 抱怨调解Grievance Procedure 抱怨程序Gross Pay/Total Payroll 工资总额Group Appraisal 小组评价Group/Team Bonus 团体/小组奖金Group Congeniality/Cohesiveness 群体凝集力Group Life Insurance 团体人寿保险Group Pension Plan 团体退休金计划Group Piece Work 集体计件制Guaranteed Employment Offer 雇用信H?C?Gantt Premium System 甘特奖励工资制H?Emerson Premium System 艾末生奖励工资制Halo Effect 晕轮效应Halseys Premium System 哈尔赛奖励工资制Handwriting Analysis 笔迹分析法Headhunting 猎头Health Insurance 健康保险H-Form/Holding Company H型结构Hierarchy of Needs Theory 需要层次理论High Performance Organization 高绩效组织High-Performance Work System 高绩效工作系统HMO-Health Maintenance Organization 健康维护组织Holiday Pay 假日薪水Home/Family Leave 探亲假Horizontal Career Path 横向职业途径Hot Stove Rule 热炉规则Housing/Rental Allowance 住房补贴HR Generalist 人力资源通才HR Information System 人力资源信息系统HR Manager 人力资源经理HR Officer 人力资源主任HR Policy 人力资源政策HRCI-Human Resource Certification Institute 人力资源认证机构HRD Appraisal 人力资源开发评价HRD Intermediary 人力资源开发媒介HRD Process 人力资源开发过程HRD-Human Resource Development 人力资源开发HRM-Human Resource Management 人力资源管理HRP-Human Resource Planning 人力资源规划Human Relations Movement 人际关系运动Hygiene Factor 保健因素Hypnosis 催眠Ill-Health Retirement 病退In-Basket Training 篮中训练Incentive Compensation/Reward Payment/Premium 奖金Incentive Plan 激励计划Incentive-Suggestion System 奖励建议制度Incident Process 事件处理法Independent Contractor 合同工Indirect Financial Compensation 间接经济报酬Individual Incentive Plan 个人奖金方案Individual Income Tax 个人所得税Individual Interview 个别谈话Individual Retirement Account 个人退休账户Industrial Injury Compensation 工伤补偿Industrial Union 产业工会Informal Communication 非正式沟通Informal Organization 非正式组织In-House Training 在公司内的培训Initial Interview 初试Insurance Benefit 保险福利Internal Environment of HR 人力资源内部环境Internal Equity 内部公平Internal Growth Strategy 内部成长战略Internal Job Posting 内部职位公开招聘Internal Recruitment 内部招聘Internal Recruitment Environment 内部招聘环境Interpersonal Skill 人际交往能力Interview Appraisal 面谈考评Interview Content 面试内容Interview Method 访谈法Interview Objective 面试目标Interview Planning List 面试计划表Intrinsic Reward 内在奖励Jack Welch’s Management 韦尔奇式管理JAS-Job Analysis Schedule 工作分析计划表Job 工作、职业Job Account 工作统计Job Action 变相罢工(如怠工、放慢速度等) Job Aid 工作辅助Job Assignment 工作分配Job Analysis 工作分析Job Analysis Formula 工作分析公式Job Analysis Methods 工作分析方法Job Analysis Information 工作分析信息Job Analysis Process 工作分析流程JAP-Job Analysis Program 工作分析程序法Job Attitude 工作态度Job Bidding 竞争上岗Job Card 工作单Job Characteristic 工作因素Job Characteristics Model 工作特性模式Job Classification 职位分类Job Clinic 职业问题咨询所Job Code 工作编号,职位编号Job Context 工作背景Job Description 职位描述,工作说明Job Design 工作设计Job Enlargement 工作扩大化Job Enrichment 工作丰富化Job Evaluation 工作评估Job-Family 工作群Job Identification 工作识别Job Involvement 工作投入Job Inventory 工作测量表Job Knowledge Test 业务知识测试Job Morale 工作情绪Job Performance 工作表现Job Plan 工作计划Job Posting 公开招聘Job Pricing 工作定价Job Qualification and Restriction 工作任职条件和资格Job Redesign 工作再设计Job Rotation 工作轮换Job Satisfaction 工作满意度Job Security 工作安全感Job Scope 工作范围Job Sharing 临时性工作分担Job Specialization 工作专业化Job Specification 工作要求细则Job Standard 工作标准Job Stress 工作压力Job Surrounding 工作环境Job Time Card 工作时间卡Job Vacancy 职业空缺,岗位空缺Job-hop 跳槽频繁者Job-posting system 工作告示系统JTPA-Job Training Partnership Act 《职业培训协作法》J?S?Adams Equity Theory 亚当斯的公平理论Junior Board 初级董事会Johari Window 约哈瑞窗户Just Cause 正当理由Karoshi 过劳死Keogh Plan 基欧计划KPI-key Process Indication 企业关键业绩指标Kirkpatrick’s Four-level Model of Evaluation 四阶层评估模型Knowledge Database 知识数据库Knowledge Management 知识管理KSA-knowledge ,skill, attitude 知识,技能,态度Labor Clause 劳工协议条款Labor Condition 劳动条件Labor Contract 劳动合同,雇佣合同Labor Contract Renewal 劳动合同续签Labor Cost 劳动成本Labor Demand Forecast 劳动力需求预测Labor Discipline 劳动纪律Labor Dispute 劳动纠纷Labor Exchange/Employment Agency 职业介绍所Labor Handbook 劳动手册Labor Insurance 劳保Labor Laws 劳动法Labor Management Relations Act 《劳动关系法》Labor Market 劳动力市场Labor Protection 劳动保护Labor Rate Variance 工资率差异Labor Redundance 劳动力过剩Labor Relation 劳动关系Labor Relation Consultant 劳工关系顾问Labor Relations Process 劳工关系进程Labor Reserve 劳动力储备Labor Shortage 劳动力短缺Labor Stability Index 人力稳定指数Labor Wastage Index 人力耗损指数Labor/Trade Union 工会Labor/Working Hour 人工工时Labor-Management 劳动管理Lateral Communication 横向沟通Lateral Thinking 横向思维Layoff 临时解雇Gain-Sharing Plan 收益分享计划Gang Boss 领班/小组长Gantt Charts 甘特图GATB-General Aptitude Test Battery 普通能力倾向成套测验General Union 总工会Given Role Playing 角色定位演示法Glass Ceiling 玻璃天花板Goal Conflict 目标冲突GOJA-Guidelines Oriented Job Analysis 指导性工作分析Golden Handshake 黄金握别Golden Parachute 黄金降落伞Graphic Rating Scale 图尺度评价法Grievance Mediation 抱怨调解Grievance Procedure 抱怨程序Gross Pay/Total Payroll 工资总额Group Appraisal 小组评价Group/Team Bonus 团体/小组奖金Group Congeniality/Cohesiveness 群体凝集力Group Life Insurance 团体人寿保险Group Pension Plan 团体退休金计划Group Piece Work 集体计件制Guaranteed Employment Offer 雇用信H?C?Gantt Premium System 甘特奖励工资制H?Emerson Premium System 艾末生奖励工资制Halo Effect 晕轮效应Halseys Premium System 哈尔赛奖励工资制Handwriting Analysis 笔迹分析法Headhunting 猎头Health Insurance 健康保险H-Form/Holding Company H型结构Hierarchy of Needs Theory 需要层次理论High Performance Organization 高绩效组织High-Performance Work System 高绩效工作系统HMO-Health Maintenance Organization 健康维护组织Holiday Pay 假日薪水Home/Family Leave 探亲假Horizontal Career Path 横向职业途径Hot Stove Rule 热炉规则Housing/Rental Allowance 住房补贴HR Generalist 人力资源通才HR Information System 人力资源信息系统HR Manager 人力资源经理HR Officer 人力资源主任HR Policy 人力资源政策HRCI-Human Resource Certification Institute 人力资源认证机构HRD Appraisal 人力资源开发评价HRD Intermediary 人力资源开发媒介HRD Process 人力资源开发过程HRD-Human Resource Development 人力资源开发HRM-Human Resource Management 人力资源管理HRP-Human Resource Planning 人力资源规划Human Relations Movement 人际关系运动Hygiene Factor 保健因素Hypnosis 催眠Ill-Health Retirement 病退In-Basket Training 篮中训练Incentive Compensation/Reward Payment/Premium 奖金Incentive Plan 激励计划Incentive-Suggestion System 奖励建议制度Incident Process 事件处理法Independent Contractor 合同工Indirect Financial Compensation 间接经济报酬Individual Incentive Plan 个人奖金方案Individual Income Tax 个人所得税Individual Interview 个别谈话Individual Retirement Account 个人退休账户Industrial Injury Compensation 工伤补偿Industrial Union 产业工会Informal Communication 非正式沟通Informal Organization 非正式组织In-House Training 在公司内的培训Initial Interview 初试Insurance Benefit 保险福利Internal Environment of HR 人力资源内部环境Internal Equity 内部公平Internal Growth Strategy 内部成长战略Internal Job Posting 内部职位公开招聘Internal Recruitment 内部招聘Internal Recruitment Environment 内部招聘环境Interpersonal Skill 人际交往能力Interview Appraisal 面谈考评Interview Content 面试内容Interview Method 访谈法Interview Objective 面试目标Interview Planning List 面试计划表Intrinsic Reward 内在奖励Jack Welch’s Management 韦尔奇式管理JAS-Job Analysis Schedule 工作分析计划表Job 工作、职业Job Account 工作统计Job Action 变相罢工(如怠工、放慢速度等) Job Aid 工作辅助Job Assignment 工作分配Job Analysis 工作分析Job Analysis Formula 工作分析公式Job Analysis Methods 工作分析方法Job Analysis Information 工作分析信息Job Analysis Process 工作分析流程JAP-Job Analysis Program 工作分析程序法Job Attitude 工作态度Job Bidding 竞争上岗Job Card 工作单Job Characteristic 工作因素Job Characteristics Model 工作特性模式Job Classification 职位分类Job Clinic 职业问题咨询所Job Code 工作编号,职位编号Job Context 工作背景Job Description 职位描述,工作说明Job Design 工作设计Job Enlargement 工作扩大化Job Enrichment 工作丰富化Job Evaluation 工作评估Job-Family 工作群Job Identification 工作识别Job Involvement 工作投入Job Inventory 工作测量表Job Knowledge Test 业务知识测试Job Morale 工作情绪Job Performance 工作表现Job Plan 工作计划Job Posting 公开招聘Job Pricing 工作定价Job Qualification and Restriction 工作任职条件和资格Job Redesign 工作再设计Job Rotation 工作轮换Job Satisfaction 工作满意度Job Security 工作安全感Job Scope 工作范围Job Sharing 临时性工作分担Job Specialization 工作专业化Job Specification 工作要求细则Job Standard 工作标准Job Stress 工作压力Job Surrounding 工作环境Job Time Card 工作时间卡Job Vacancy 职业空缺,岗位空缺Job-hop 跳槽频繁者Job-posting system 工作告示系统JTPA-Job Training Partnership Act 《职业培训协作法》J?S?Adams Equity Theory 亚当斯的公平理论Junior Board 初级董事会Johari Window 约哈瑞窗户Just Cause 正当理由Karoshi 过劳死Keogh Plan 基欧计划KPI-key Process Indication 企业关键业绩指标Kirkpatrick’s Four-level Model of Evaluation 四阶层评估模型Knowledge Database 知识数据库Knowledge Management 知识管理KSA-knowledge ,skill, attitude 知识,技能,态度Labor Clause 劳工协议条款Labor Condition 劳动条件Labor Contract 劳动合同,雇佣合同Labor Contract Renewal 劳动合同续签Labor Cost 劳动成本Labor Demand Forecast 劳动力需求预测Labor Discipline 劳动纪律Labor Dispute 劳动纠纷Labor Exchange/Employment Agency 职业介绍所Labor Handbook 劳动手册Labor Insurance 劳保Labor Laws 劳动法Labor Management Relations Act 《劳动关系法》Labor Market 劳动力市场Labor Protection 劳动保护Labor Rate Variance 工资率差异Labor Redundance 劳动力过剩Labor Relation 劳动关系Labor Relation Consultant 劳工关系顾问Labor Relations Process 劳工关系进程Labor Reserve 劳动力储备Labor Shortage 劳动力短缺Labor Stability Index 人力稳定指数Labor Wastage Index 人力耗损指数Labor/Trade Union 工会Labor/Working Hour 人工工时Labor-Management 劳动管理Lateral Communication 横向沟通Lateral Thinking 横向思维Layoff 临时解雇Layoff Process 临时解雇程序Leader Attach Training 领导者匹配训练Leaderless Group Discussion 无领导小组讨论法Leader-Member Exchange Theory 领导者-成员交换理论Leader-Member Relation 上下级关系Leader-Participation Model 领导参与模式Leadership 领导能力Learning Curve 学习曲线Learning Organization 学习型组织Learning Performance Test 学习绩效测试Legitimate Power 合法权力Level-to-Level Administration 分级管理Life Cycle Theory of Leadership 领导生命周期理论Life Insurance 人寿保险Likes and Dislikes Survey 好恶调查表Limitation Factors of PA 考评的限制因素Line Manager 直线经理Line Authority 直线职权Line-Staff Relationship 直线参谋关系Line Structure 直线结构Loaned Personnel 借调人员Lockout 停工闭厂Locus of Control 内外控倾向Long Term Trend 长期趋势Long-Distance Education 远程教育Long-Range Strategy 长期策略Long-Term Contract 长期合同Lower Management 基层管理Lower-Order Need 低层次需求Lump Sum Bonus/Pay Incentive 绩效奖金Lump-Sum Merit Program 一次性总付绩效报酬计划Managed Care 有控制的医疗保健Management As Porpoise 海豚式管理Management Assessment Center 管理评价中心Management by Walking About 走动管理Management Development 管理层开发Management Development of IBM IBM的管理层开发Management of Human Resource Development 人力资源开发管理Management Psychology 管理心理学Management Right 管理权Management Risk 管理风险Management Tool 管理工具Management Training 管理培训Managerial Art 管理艺术Managerial Authority 管理权威Managerial Function 管理职能Managerial Grid Theory 管理方格理论Mandated Benefit 强制性福利Mandatory Bargaining Issue 强制性谈判项目Marital Status 婚姻状况Market Price 市场工资Markov Analysis 马尔可夫分析过程Marriage Leave 婚假Massed Practice 集中练习集中学习Matrix Structure 矩阵结构MBO-Management By Objective 目标管理MBTI-Myers-Briggs Type Indicator 迈尔斯—布里格个性类型测量表Mc-Clelland’s Theory of Needs 麦克里兰需要理论McDonnell-Douglas Test 麦当纳道格拉斯法Mechanistic Approach 机械型工作设计法Mediator/Negotiator 调解人Medical Insurance 医疗保险Medical/Physical Ability Inspection/Physical Ability Test 体检Membership Group 实属群体Mental Ability Test 逻辑思维测试Mentor 指导者Mentoring 辅导制Mentoring Function 指导功能Merit Pay 绩效工资Merit Raise 绩效加薪Metrics-Driven Staffing Model 标准驱动招聘模式Mid-Career Crisis Sub Stage 中期职业危机阶段Minimum Wage 最低工资Mission Installation Allowance 出差津贴Mixed-Standard Scale Method 多重标准尺度法Motivation 激励Motivational Approach 激励型工作设计法Motivational Factor 激励因素Motivational Pattern 激励方式Motivation-hygiene Theory 激励保健论MPS-Motivating Potential Score 激励潜能分数Multidivisional Structure M型结构Multimedia Technology 多媒体技术Multiple Cutoff Model 多切点模式Multiple Hurdle Model 跨栏模式National Culture 民族文化National Union (国家)总工会Needs Assessment 需求评估Negligent Hiring 随意雇佣Nepotism 裙带关系Network Career Path 网状职业途径Networking 网络化(组织)NGT-Nominal Group Technique 群体决策法No Financial Compensation 非经济报酬Noncontributory Plan 非付费退休金计划Nondirective Interview 非定向面试Nondiscrimination Rule 非歧视性原则Nonexempt Employee 非豁免的员工Nonverbal Communication 非言语沟通No-Pay Study Leave 无薪进修假期Normal Retirement 正常退休Normative Analysis 规范分析法。
人力资源--猎头服务行业--猎头服务流程(PPT 47页)
13
2-1-B 以人为本
尊重个人! 建立开放环境! 员工激励! 员工培训!
14
2-1-C 培训和学习体系
菜单式培训!
如何将你的下属从培训阶段转到 业绩提高阶段!
15
2-1-团队配合
导师制
团队模式
16
2-1-创新
1. 模仿与创新 2. 建立创新文 化
17
2-1 3P
1. 热情(Passion) 2. 专业(Professional) 3. 耐心(Patient)
结束谈判的策略
1. 2. 3. 4. 5. 好人/坏人 一点一点地解决 怎样逐渐减少让步 收回条件的策略 摆出易接受的姿态
40
4-3 建议书
41
4-4 合同
42
4-5 控制客户其他方法
1. 主动地背景调查 2. 要求及时反馈 3. 签字 4. 权力的组织行为学理论
43
总结
1. 猎头服务营销基础观念 2. 猎头服务的市场运作
确定行业 行业分类-市场 行业再分类-穷尽法 各细分市场特点分析 市场开发战略分析 按照细分市场确立客户名单 公司开发战略分析、调整 重点客户信息搜集\ 研究 重点职位分析 影响力建立:媒体、行会、培训、演讲 确定客户拓展时间表 候选人市场了解(行业、客户信息) 明确公司招聘决策人物及有关背景 (关键点销售)电话联络-引起对方兴趣 明确拜访时间地点 相关资料准备(客户拜访表、PPT文件) 客户相关资料调查 演讲 客户需求了解(互动) 培训客户:约定双方责权利 内部小组讨论-充分把握职位 准备客户合作建议书 小组确认通过 演讲 与客户确认、修改、再确认 建议书签字/ 合同签字 45 预付金申请 预付金到帐访寻开始
10
关于这一节有问题么
最新人力资源(中英文双语版)【绝版经典,学习人力资源专业英语的好ppt】教学讲义ppt课件
In A Word
❖Put the right person in the right place at the right time.
Tasks
❖Establish one company you like. Suppose you work in human resource department. Try to create proper organization and human resource.
❖ 建立一家你喜欢的公司,你在人力资源部工作。 注意设置适当的组织和人员。
Learning tasks
❖The historical development of human resource management.
❖ 人力资源管理的历史发展
❖The difference between “personnel management” and “human resource management”.
1.Employee ----Not the Cost but the Resource. 员工不是花费而是资源 2.The development of the corporate is closely
related with the employee. 企业的发展与员工密切相关。
Limitation of Traditional Personnel Management
company;
Tasks(continued)
❖4. Get often in touch with the other departments;
人力资源--猎头服务行业-present the right person(PPT 18页)
Impact
Communication Innovation
Knowledge
Risk (Optional)
Impact
Impact Visionary Strategic Tactical Operational Delivery
Limited, some, direct, significant, Major
Trap
First Image Halo Effect (晕轮效应)
Contrast Effect
…..
Structured interview
Behavioral Description Interview
Situational Interview
DDI
Situation
Breadth
Risk
Risk Disabilities Injury Mental Normal
Low, Moderate, High
Environment Exposure
Interview Dimension
Motivation
Dream, Long-term Planning Soft Skills, including Character/Communication style/self driven/team work….. Package Business skills
Organization
Contribution
Communication
Communication Negotiate strategically Negotiate Influence Adapt & Exchange Convey
人力资源管理专业英语词汇省名师优质课赛课获奖课件市赛课一等奖课件
人力资源管理专业英语词汇
❖ 酬劳:(Compensation)
酬劳与福利
❖ 直接经济酬劳:(Direct financial compensation)
❖ 间接经济酬劳:(Indirect financial compensation)
❖ 非经济酬劳:(No financial compensation)
人力资源管理专业英语词汇
福利和其他酬劳问题
❖ 福利(间接经济补偿) ❖ 员工股权计划:(Employee stock ownership plan, ESOP) ❖ 值班津贴:(Shift differential) ❖ 奖金:(Incentive compensation) ❖ 分红制:(Profit sharing)
人力资源管理专业英语词汇
❖ 选择:(Selection) ❖ 选择率:(Selection rate) ❖ 简历:(Resume) ❖ 原则化:(Standardization) ❖ 有效性:(Validity) ❖ 客观性:(Objectivity) ❖ 规范:(Norm) ❖ 录取分数线:(Cutoff score)
人力资源管理专业英语词汇
❖ 人力资源计划:(Human Resource Planning, HRP) ❖ 战略规划:(Strategic planning) ❖ 长久趋势:(Long term trend) ❖ 要求预测:(Requirement forecast) ❖ 供给预测:(Availability forecast) ❖ 管理人力贮备:(Management inventory) ❖ 淘汰:(Downsizing) ❖ 人力资源信息系统:(Human Resource Information System, HRIS)
猎头的认识PPT全
不要一次亮出底牌
在用绝大多数的借口时候,不要一开始就把自己所有准备的内 容都说出去。要逐渐的流露,这样即增加真实性(减少给人感觉 准备的太好像在念稿子的嫌疑) ,又可以节省时间提高效率。
借口的挑选是最为重要的猎头技能。好的借口可以起到事半功倍的成效。
依照沟通渠道
直接法、间接法、线人法
按借口的方式
业务相关、公共事务相关、私人原因
部门:人事部 汇报:
什么是猎头?
意为物色人才的人,是帮助优秀的企业找到需要的人才,这个词另外的说法叫做高级人 才寻访。“头”指智慧、才能集中之所在,“猎头”也可指猎夺人才,即发觉、追踪、 评判、甄选和提供高级人才的行为。在国外,这是一种十分流行的人才招聘方式,香港 和台湾地区把它翻译为 “猎头” ,大陆也称之为猎头,意思即指 “网罗高级人才或发掘 高端人才”。猎头与一样的企业招聘、人才推荐和职业介绍服务有着很大的不同,猎头 追逐的目标始终盯在高学历、高职位、高价位三位一体的人身上,它搜索的是那些受教 育程度高、实践经验丰富、事迹表现杰出的专业人才和管理人才。
01
选人进行电话直接沟通机会的行为。)
02
不受网络信息数量的限制和以往数据库积累,有最广泛的适用性。可以最有效率的的对目标公司进行定向
搜索,而且通过Cold Call方式可以容易的掌控到对目标公司群的搜索的进展程度和完成度。
03
在进行新职位或者新行业的项目时候有明显的优势。在搜索高质量的人才方面有明显优势。
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消除客户顾虑
Cold call 确定离职日期
利用侧面关系网
对候选人施压
Q&A
你会推荐哪些候选人,为什么?
我们的推荐:Sean xie, Simon Chu and Li chen
前2轮面试顺利结束,line manager觉得3个人都很不错, 希望由新加坡的 Case 进展 Director电话面试来决定
候选人询问面试情况
Topic: Candidate Interview Training
Case 进展
Topic: Negotiable Offer
对候选人 对客户
On board day
Sean接受38K/M + 10万 bonus,On board day确定为12月7 日 Case 进展
11月底,HR说因部门经理休假,要求on board日期推迟到 12月14日 12月初,Sean要求on board日期再推迟1周,即12月21日
Case 进展
Final interview结束,客户准备Offer Sean xie
Cash Basic: 25,000RMB * 14 month=350,000
Allowance: 2000RMB*12 month=24,000
Bonus:10% of Basic=10%*350,000=35,000 Total=409,000 / year
Case Study
Presented by Date Janice Yang 2008.01.18
背景介绍
Company-JCI: At over 260 locations around the world, our 76,000 employees,
including over 6,000 engineers and designers, develop and produce seating systems, instrument panels and cockpits, door systems, overhead systems, automotive electronics and electronic energy management systems. From single components to complete interiors, Johnson Controls offers the broadest range of interior technologies and systems to vehicle manufacturers around the globe.
候选人介绍
Sean xie: 9 years working experience, ArvinMerito China Marketing
Manager,25K/m
Simon Chu: 19 years working experience, Delphi Sales Manager AP,45K/M Li Chen: 14 years working experience, Ingersoll-rand regional sales and
Position-Portfolio Manager AP: automotive experience; 10 years product
marketing experience; fluent English; salary budget 40 – 50K/m
Consultant: Teresa / Janice
Marketing Manager AP,43K/m
Cindy Fan: 14 years working experience, General Motors Product Portfolio
Planning Manager AP,30K/m
Case 进展 Topic: 候选人推荐策略
All the business related Car,mobile phone, meal, entertainment expense will be reimbursed monthly
Company provide supplemental pension, housing, medical insurance 2007 Year-end annual salary increase: 10-25% So Mr.Sean xie's expectation is 50% increase for cash (that means 47K/M *13) because now is be close to the end of year and JCI do not provide supplemental insurance.