2017年商务英语高级考试阅读翻译资料：Let’s Talk Business
商务英语口语招待客人谈公事范文
商务英语口语招待客人谈公事范文全文共10篇示例，供读者参考篇1Title: Talking Business with Customers in a Fun and Friendly WayHello everyone, today I want to talk to you about a very important topic - how to entertain guests and discuss business in English. It's super important to be polite and professional when speaking with customers, but that doesn't mean you can't have a little fun at the same time!First off, when welcoming guests to your office or meeting room, always greet them with a big smile and a friendly "hello". It's important to make your customers feel comfortable and at ease right from the start. You could even offer them a cup of tea or coffee to show your hospitality.Next, when it comes to discussing business matters, it's important to be clear and concise in your communication. Make sure to use simple language that everyone can understand, and avoid using too much jargon. If a customer asks a questionyou're not sure about, don't worry! Just politely ask for clarification or offer to find out the answer for them.During the meeting, don't forget to listen to your customers' needs and concerns. It's important to show them that you care about their opinions and value their feedback. You could even ask them open-ended questions to encourage them to share more about their business goals and challenges.Finally, when the meeting is coming to an end, always thank your customers for their time and express your gratitude for allowing you to discuss business with them. You could even offer to follow up with them on any action points that were discussed during the meeting.In conclusion, talking business with customers in English can be both professional and fun at the same time. Remember to be polite, clear, and attentive to your customers' needs, and you'll be sure to leave a positive impression on them. Thank you for listening!篇2Hello everyone! Today I'm going to talk to you about how to use business English to entertain guests and discuss business matters. It's important to be polite and professional whendealing with clients or partners from other companies. Here are some tips to help you excel in your business English conversations.First, greet your guests with a warm smile and handshake. You can say something like, "Hello, it's nice to meet you. Welcome to our office." This shows that you are friendly and welcoming.Next, offer your guests a seat and some refreshments. You can ask them if they would like tea, coffee or water. Be sure to use polite language like "Would you like some tea?" or "Can I offer you some coffee?"When it comes to discussing business matters, it's important to be clear and concise. Make sure to speak slowly and clearly so that your guests can understand you. You can say something like, "Let's talk about the project we are working on. Do you have any questions or concerns?"During the conversation, be sure to listen carefully to what your guests have to say. This shows that you value their opinion and are interested in what they have to say. You can say something like, "I understand your point of view. Let's find a solution that works for both of us."Finally, thank your guests for coming and for their time. You can say something like, "Thank you for meeting with us today. We look forward to working with you in the future."In conclusion, using business English to entertain guests and discuss business matters is important in the professional world. By being polite, professional and attentive, you can build strong relationships with clients and partners. So remember to always greet your guests warmly, offer them refreshments, speak clearly and listen carefully. Thank you for listening and I hope these tips will help you in your future business conversations.篇3Hey guys, today I'm gonna show you how to do business in English and talk to guests about work. It's gonna be super fun and easy, so let's get started!First, when your guest arrives, make sure to greet them with a big smile and a warm welcome. You can say something like "Hello, welcome to our office! It's nice to see you." Remember to be polite and friendly, it will make a good impression.Next, offer them a seat and ask if they would like something to drink, like coffee or tea. You can say "Would you like a cup ofcoffee or tea? I can get it for you." It's important to make your guest feel comfortable and taken care of.After your guest is settled, you can start talking about business. Ask them about their work and listen carefully to what they have to say. You can say things like "Can you tell me more about your company and what you do? I'm interested to learn more." This will show that you care about their business and are ready to work together.During the conversation, it's also good to ask questions and share some information about your own company. You can say things like "Do you have any questions for me about our services? I'd be happy to provide more details." This will help build a strong relationship with your guest and show them that you are knowledgeable and reliable.Finally, before your guest leaves, make sure to thank them for coming and express your interest in working together in the future. You can say something like "Thank you for visiting us today, it was great to meet you. I look forward to working together soon." This will leave a positive impression and make your guest feel valued.And that's it, guys! Doing business in English and talking to guests about work is easy and fun. Just remember to be polite, friendly, and professional, and you'll do great. Good luck!篇4Hello everyone, I'm so excited to share with you how to greet and talk to guests in business English! It's super important to be polite and professional when dealing with clients or visitors in a business setting. Let's learn some key phrases and tips for successful communication.First of all, when welcoming a guest, make sure to greet them with a smile and a firm handshake. You can say "Hello, nice to meet you. Welcome to our office." This will make them feel comfortable and valued.Next, offer them a seat and some refreshments. You can say "Please have a seat. Can I get you some water or coffee?" It's important to make your guest feel relaxed and at ease.During the meeting, remember to listen carefully to what your guest has to say. Show interest by nodding and asking relevant questions. You can say "I see, that's very interesting. Can you tell me more about that?" This will show that you are engaged and attentive.When discussing business matters, be clear and concise in your communication. Avoid using jargon or technical terms that your guest may not understand. You can say "Let me explain that in simpler terms. We are looking to increase sales by 10% this quarter." This will ensure that your guest understands the topic at hand.Finally, always thank your guest for their time and cooperation. You can say "Thank you for meeting with us today. We appreciate your input and look forward to working together." This will leave a positive impression and strengthen your business relationship.In conclusion, remember to be polite, professional, and attentive when greeting and talking to guests in a business setting. By following these tips and using key phrases, you can ensure successful communication and a positive experience for your guests. Thank you for listening and good luck in your future interactions!篇5Hello everyone! Today I'm going to tell you about how to entertain guests and talk business in English. It's so important to be polite and make a good impression when you're meeting withclients or visitors. Let's learn some useful phrases and tips for handling business meetings.1. Greeting the GuestsWhen your guests arrive, greet them with a warm smile and handshake. You can say something like "Welcome to our office, it's great to have you here!" Remember to be polite and make them feel comfortable.2. Offering RefreshmentsOffer your guests some refreshments like coffee, tea, or water. You can say "Would you like something to drink? We have coffee, tea, and water available." It's important to be hospitable and show that you care about their comfort.3. Starting the MeetingStart the meeting by introducing yourself and your colleagues. You can say "Hello, my name is [Your Name] and this is [Colleague's Name]. We are here to discuss [the purpose of the meeting]." Make sure to set a positive tone and express your enthusiasm for the discussion.4. Discussing BusinessDuring the meeting, be clear and concise when discussing business matters. Use polite language and avoid using technical jargon that your guests may not understand. You can say "Let's talk about the main points of our discussion. First, we need to address [the topic]."5. Asking for InputEncourage your guests to share their thoughts and opinions. You can say "What do you think about this idea? Do you have any suggestions or feedback?" It's important to show respect for their input and consider their perspectives.6. Wrapping UpAs the meeting comes to a close, summarize the key points discussed and clarify any action items or follow-up tasks. You can say "To summarize, we have agreed on [the decisions made]. I will follow up with you on [any outstanding tasks]." Thank your guests for their time and participation.Remember to always be respectful, polite, and attentive when entertaining guests and talking business. By following these tips and using appropriate language, you can build strong relationships and achieve successful outcomes in your meetings. Good luck!篇6Title: My Day as a Business AssistantHi everyone! Today I want to tell you about my big adventure as a business assistant. It was super exciting and I learned a lot of new things. So, let's get started!First, my boss told me that we had an important meeting with some clients coming to our office. I was so nervous because I never talked to clients before, but my boss said I could do it. He even gave me a fancy title – Business Assistant!When the clients arrived, I greeted them with a big smile and showed them to our meeting room. I offered them some snacks and drinks, just like in the movies. They were really nice and I felt more relaxed talking to them.During the meeting, I took notes and tried to understand what they were saying. Sometimes they used big words that I didn't know, but I tried my best to keep up. My boss even asked me for my opinion on a few things, which made me feel important.After the meeting, I helped my boss arrange a fancy lunch for the clients. We went to a nice restaurant and I got to orderfood for everyone. It was so cool! I even remembered to use my best manners and thank the waiter.Overall, it was an amazing day as a business assistant. I learned how to talk to clients, take notes in a meeting, and help plan a lunch. I can't wait to do it again!That's all for now. Thanks for listening to my story. See you next time! Bye!篇7Hi guys, I'm going to share with you a super fun and exciting story about how to entertain guests and talk business in English. Are you ready? Let's dive in!One day, my dad had an important business meeting with some foreign clients. He asked me to come along and help out with the English part. I was super excited because I love speaking English and meeting new people.When the clients arrived at our office, I greeted them with a big smile and introduced myself in English. They were super impressed with my language skills and we instantly hit it off. We sat down at the meeting table and started discussing the business at hand.I made sure to speak slowly and clearly so that the clients could understand me easily. I also asked them questions about their company and listened carefully to their answers. This showed them that I was interested in what they had to say.During the meeting, I also offered them some refreshments like coffee and snacks. It's important to make guests feel comfortable and welcomed, especially when you're talking business. The clients were so happy with the hospitality and said they felt right at home.After we finished talking business, I gave the clients a tour of our office and introduced them to some of my colleagues. They were impressed by our company culture and said they were excited to work with us in the future.In the end, the meeting was a huge success and my dad was really proud of me. He said I did a fantastic job entertaining the clients and talking business in English. I was so happy and couldn't wait for the next opportunity to show off my language skills.So, remember guys, when it comes to entertaining guests and talking business in English, just be yourself, be friendly, and be confident. You'll be sure to make a great impression and win over your clients in no time! Happy English speaking!篇8Hello everyone! Today I want to talk about how to entertain guests and discuss business in English. It's super important to make a good impression when meeting with clients or business partners, so let's make sure we know what to do!First things first, when your guests arrive, make sure to greet them with a big smile and a firm handshake. It's also a good idea to offer them a drink or some snacks to make them feel welcome. Maybe some juice or water, or even some cookies or fruit.Once everyone is settled in, it's time to get down to business. Make sure to be clear and concise when talking about the purpose of the meeting. Maybe you need to discuss a new project or review some important documents. Whatever it is, make sure your guests understand what you're talking about.During the meeting, it's important to listen carefully to what your guests have to say. Show them that you value their opinions and ideas. Don't forget to ask questions and engage in conversation to keep things interesting.When the meeting is coming to an end, make sure to thank your guests for their time and input. It's always nice to showappreciation for their efforts. And don't forget to follow up with any next steps or actions that need to be taken.Overall, it's important to be polite, professional, and attentive when entertaining guests and discussing business. By following these tips, you'll surely make a great impression and build strong relationships with your clients and partners. Thanks for listening, and good luck in your future meetings!篇9Title: Talking Business and Welcoming Guests in a Fun and Friendly WayHi everyone! Today, I’m going to s hare with you how to use business English when talking with guests and discussing work stuff. It might sound super serious, but don’t worry, I’ll make it fun and easy to understand!First off, when welcoming guests, it’s important to greet them politely and make them feel comfortable. You can say things like “Hello! Welcome to our office, we’re so happy to have you here!” or “Hi there, come on in and make yourself at home!” It’s all about making them feel welcome and valued.Next, when it comes to talking about work, there are some key phrases you can use to sound professional. For example, if you need to schedule a meeting, you can say “Could we set up a meeting to discuss this further?” or “When would be a good time for us to meet and go over the d etails?” This shows that you’re organized and ready to get down to business.When discussing important topics, it’s helpful to use clear and concise language. Avoid using too many jargons or complex words that might confuse your guests. Keep it simple and straightforward, like “Let’s talk about the sales report for this quarter” or “I’d like to go over the project timeline with you.”Lastly, don’t forget to show appreciation and gratitude towards your guests. You can say things like “Thank you fort aking the time to meet with us today” or “We really appreciate your input and insights on this matter.” Showing gratitude makes a good impression and strengthens the relationship with your guests.So there you have it, some fun and easy tips on how to use business English when welcoming guests and discussing work matters. Remember to be friendly, professional, and always showappreciation. Thanks for reading, and I hope you found these tips helpful! Bye for now!篇10Title: A Fun Business Meeting with Mr. SmithHi everyone! Today I want to tell you about a super cool meeting that I had with my friend Mr. Smith. He is a businessman and he wanted to talk about some business stuff with me. So, we decided to meet at a fancy coffee shop in town.When Mr. Smith arrived, he looked really smart in his suit and tie. He shook my hand and said, "Hello, it's nice to see you again." I felt important because he was so nice to me.We ordered some yummy drinks and sat down at a cozy table. Mr. Smith started talking about his business and how he wanted to work with my company. He used some big words like "partnership" and "collaboration", but he explained everything in a way that I could understand.I asked him questions and he answered them with a big smile on his face. He even showed me some cool graphs and charts on his laptop. It was like a mini business lesson!After we finished talking business, Mr. Smith said, "Let's do this again soon." I was so happy that he liked talking to me. We made plans to meet again next week.I had a great time at the meeting with Mr. Smith. He was super nice and fun to talk to. I can't wait for our next business adventure!。
2017年11月商务英语考试高级阅读试题
11月商务英语考试高级阅读试题下半年BEC高级考试时间为11月19日，大家备考得怎样了?下面是yjbys 网小编提供给大家关于商务英语考试高级阅读试题，希望对大家的备考有所帮助。
In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing–led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is to build people ’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.Research indicates that people respond to this predicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the“ pragmatists ” and on the other“ the highly anxious ” the former se e their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole .The second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.` The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If you can ’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.15 In the last eight years, Concordia has15A made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 From Concordia ’s point of view, the role of communication is toA win employee support before going ahead with the changesB change the company ’s core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees ’ response to change?A they expect it to have a bad effect on the companyB they feel completely powerlessC they become less loyalD they fell they have been treated unfairly18 Concordia ’s communication process mainly relies onA printed communicationB departmental headsC personal communicationD a separate, specialized unit19 According to the writer, what is the guiding principle about giving information within an organization?A Never make promises about future developmentsB Give people an overall view at the earliest possible stageC always includeplenty of hard informationD Hold back until all the details can be provided20 which of the following would be the most suitable title for the article?A employee attitudes to company communicationB making company communication more effectiveC Researching company commmucationD Making employees feel less powerless答案与解析：文章取材自一本管理手册，说的是一个组织里的有效沟通问题。
商务英语谈判对话范文写作
商务英语谈判对话范文写作在与客户进行商务谈判时，我们的英语措辞需要尤其注意。
下面是店铺给大家整理的商务英语谈判对话，供大家参阅!商务英语谈判对话：价格商讨Dan Smith是一位美国的健身用品经销商，此次是Robert Liu第一回与他交手。
就在短短几分钟的交谈中，Robert Liu既感到这位大汉粗犷的外表，藏有狡兔的心思——他肯定是沙场老将，自己绝不可掉以轻心。
双方第一回过招如下：D: I'd like to get the ball rolling (开始) by talking about prices.R: Shoot. (洗耳恭听) I'd be happy to answer any questions you may have.D: Your products are very good. But I'm a little worried about the prices you're asking.R: You think we about be asking for more? (laughs)D: (chuckles莞尔) That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount.R: That seems to be a little high, Mr. Smith. I don't know how we can make a profit with those numbers.D: Please, Robert, call me Dan. (pause) Well, if we promise future business - volume sales (大笔交易) - that will slash your costs (大量减低成本) for making the Exec-U-ciser, right?R: Yes, but it's hard to see how you can place such large orders. How could you turn over (销磬) so many? (pause) We'd need a guarantee of future business, not just a promise.D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee?R: If you can guarantee that on paper, I think we can discussthis further.Robert回公司呈报Dan的提案后，老板很满意对方的采购计划;但在折扣方面则希望Robert能继续维持强硬的态度，尽量探出对方的底线。
商务英语business meno范文
商务英语business meno范文全文共10篇示例，供读者参考篇1Hi guys! Today I want to talk to you about something called a business memo. It's like a cool way for grown-ups to communicate important info in the business world. So, let's break it down in a way we can all understand!First off, a business memo is like a little note that people in a company send to each other. It's kinda like an email, but more official. They use it to share important news, give updates on projects, or ask for help.The cool thing about a business memo is that it's super organized. It has a header at the top with the date, who it's from, who it's for, and what it's about. Then there's a clear intro that explains what the memo is about. After that, there's the body where all the important details are. And finally, there's a conclusion that sums everything up.When writing a business memo, you gotta keep it professional. Use clear and simple language, and make sure toget straight to the point. No need to ramble on and on like we do in our essays!So, in conclusion, a business memo is like a cool way for grown-ups to send important notes to each other in a business setting. It's organized, professional, and straight to the point. Pretty neat, right? Alright, that's all for now! Catch you later!篇2Title: Let's Learn About Business English!Introduction:Hey there, my fellow classmates! Today we are going to talk about Business English. It's a super cool and important language that we can use in the big world of business. So, let's dive right in and learn all about it!What is Business English?Business English is a special kind of English that is used in the business world. It's all about communicating in a professional way with other people in the business field. This can include writing emails, making phone calls, having meetings, and even giving presentations. So, it's really important to learn how to use Business English properly!Why is Business English important?Well, Business English is super important because it helps us communicate effectively with others in the business world. Whether we're talking to our boss, our colleagues, or our clients, using proper Business English can help us get our ideas across clearly and professionally. Plus, it can open up lots of opportunities for us in our future careers!How can we learn Business English?There are lots of ways we can learn Business English. One way is to practice reading and writing business emails. We can also listen to business podcasts and watch videos to pick up on the language used in the business world. And of course, we can join Business English classes or workshops to improve our skills even more!Some useful Business English phrases:Here are some useful Business English phrases that we can use in our everyday communication:- "I'm writing to inquire about..."- "Could you please send me more information on..."- "I look forward to hearing from you soon."- "Let's schedule a meeting to discuss this further."- "Please see the attached file for more details."Conclusion:Learning Business English is a super fun and important skill that can help us succeed in our future careers. So, let's keep practicing and improving our Business English skills, and who knows, maybe one day we'll be running our own successful businesses! Thanks for listening, and I'll catch you next time for more exciting learning adventures! Bye for now!篇3Subject: Fun Ways to Improve Business English SkillsHey guys!I know learning Business English can be a bit boring sometimes, but don't worry, I've got some fun ways to help you improve your skills! Here are a few tips that will make learning Business English more enjoyable:1. Watch English Movies and TV Shows: Watching movies and TV shows in English is a great way to improve your listening skills. You can pick up new vocabulary and phrases while alsopracticing your comprehension. Plus, it's a fun way to relax and unwind after a long day of work!2. Listen to English Music: Listening to English songs is a fun way to learn new words and phrases. You can try singing along and practicing your pronunciation at the same time. It's a great way to improve your listening skills and have fun at the same time!3. Read Business Books and Magazines: Reading business books and magazines in English is a great way to expand your vocabulary and improve your reading comprehension. You can learn about the latest trends and developments in the business world while also practicing your English skills.4. Practice Speaking with Native Speakers: If you have the opportunity, try practicing your English skills with native speakers. This will help you improve your pronunciation and fluency while also giving you the chance to learn more about different cultures and ways of doing business.5. Use Language Learning Apps: There are many language learning apps available that can help you improve your Business English skills. These apps offer a variety of exercises and activities that can help you practice your grammar, vocabulary, and pronunciation.So, don't be afraid to try out these fun ways to improve your Business English skills. Remember, learning a new language can be challenging, but it can also be a lot of fun!Good luck and have fun learning!Best,[Your Name]篇4Title: A Fun Business AdventureHi everyone! Today, I want to tell you about my super cool experience in the business world. It was like a fun adventure that I never expected!So, one day, my teacher asked me to write a business memo for a pretend company. I was a bit nervous at first because I didn't know much about business stuff. But then I thought, "Hey, this could be fun!"I started by researching what a business memo is and what it should include. Basically, it's like a letter that people in a company use to communicate important information. I learned that it should be clear, concise, and well-organized. That sounded easy enough!Next, I had to come up with a pretend company name. I decided to call it "Super Awesome Toys". I mean, who doesn't love toys, right? Then, I had to think about what the memo should be about. I thought, "Hey, let's talk about our new toy line!"I wrote about how our new toys were going to be the best in the market. I used fancy words like "innovative" and"high-quality". I even made up some numbers to show how much money we would make. It was so fun to be creative and make up stuff!After I finished writing the memo, I had to present it to the class. I was a bit nervous, but everyone was really nice and clapped for me. They said my memo was awesome and that I sounded like a real business person. I felt so proud!Overall, writing a business memo was a great experience. I learned a lot about how companies communicate and how important it is to be clear and organized. Plus, it was super fun to pretend to be a big shot in the business world!I can't wait to write another business memo in the future. Who knows, maybe one day I'll actually have my own company and send out memos for real! That would be so cool!Thanks for listening to my business adventure. Remember, even if you're just a kid, you can still do amazing things in the business world. Just believe in yourself and have fun with it! Bye!篇5Hello everyone!Today I'm going to talk about business memo, which is like a letter that people in companies use to communicate with each other. It's a way to share important information quickly and clearly.So, when you write a business memo, you should start with a heading that includes who it's from, who it's to, and the date. Then you should have a subject line that tells what the memo is about.After that, you can start with an introduction that explains why you are writing the memo. You should be clear and to the point so that everyone understands what you are trying to say.Next, you should include the main body of the memo, where you can provide all the details and information that you want to share. You can use bullet points or numbered lists to make it easier to read.Finally, you should end the memo with a conclusion or a call to action. This is where you can summarize what you want people to do after reading the memo.Remember, when you write a business memo, you should always be professional and use clear and concise language. Make sure to proofread your memo before sending it out to avoid any mistakes.That's all for now! I hope this helps you understand how to write a business memo. Have a great day!篇6Subject: Let's Talk About Business!Hi everyone!I hope you're all doing well. Today, I want to talk to you about a very important topic - business! Yes, that's right, business is a super cool and interesting thing to learn about.So, what is business? Well, business is all about buying and selling things. It's when people trade goods or services with each other to make money. Pretty cool, right? There are lots of different types of businesses, like small businesses, bigbusinesses, online businesses, and even businesses that sell yummy snacks!In business, you have to talk to people a lot. You need to communicate with your customers, suppliers, and even your coworkers. Communication is super important because it helps you build relationships and make sure everyone understands what's going on.Another important thing in business is making decisions. Decisions can be tough sometimes, but don't worry! You can always ask for advice from your boss or teammates. It's good to listen to different opinions before making a choice.Oh, and let's not forget about money! Money is a big part of business. You need money to start a business, buy things, pay your employees, and so much more. Make sure to keep track of your money and spend it wisely!One last thing I want to mention is teamwork. In business, you often work with other people to achieve your goals. Teamwork is all about helping each other, sharing ideas, and working together to get things done. It's like playing on a sports team - you all have to work together to win the game!Well, that's it for now. I hope you learned something new about business today. Remember, business is a fun and exciting world full of opportunities. So keep learning, keep growing, and who knows? Maybe one day you'll have your own successful business!Take care and talk to you soon!Your friend,[Your Name]篇7Hi there,So, like, today I’m gonna talk about this thing called a business memo. It’s like a super important tool that people use in businesses to communicate all kinds of stuff. And guess what? I’m gonna show you how to write one in a totally easy-peasy way!First off, you gotta start with a header. That’s like the top part of the memo where you put your info, like who it’s from and who it’s for. Then you gotta put a date, an d maybe a subject line to make it clear what your memo is all about.Next, you gotta write an intro. You can be like, “Hey there! I’m writing to you about this super cool project we’re working on. It’s gonna be awesome!” That’s gonna grab their attenti on and make ‘em actually wanna read your memo. Cool, right?After that, you gotta get into the nitty-gritty details. Like, what’s the problem or the project or whatever you’re talking about. Break it down in a clear and easy-to-understand way. You don’t wanna confuse people with big words or jargon. Keep it simple, dude!And, like, don’t forget to include some action points. That’s like telling people what they need to do next. Whether it’s finishing a report or setting up a meeting, make sure they know what’s up.Finally, wrap it up with a nice closing. Maybe say something like, “Thanks for reading this awesome memo! Let’s kick butt on this project together!” And don’t forget to sign your name at the end so people know who wrote this epic memo.So, there you go! That’s how you write a killer business memo in a totally kid-friendly way. Now go out there and rock your business world with your awesome writing skills!Till next time,Your super cool biz buddy篇8Title: Let's Learn about Business English!Hi everyone! Today, we are going to talk about Business English. Business English is a special kind of English that is used in the business world. It is important to know how to use Business English if you want to do well in your job in the future.First of all, let's talk about how to write a business memo. A business memo is a short message that is sent within a company or organization. It is important to write a clear and concise memo so that everyone can understand what you are trying to say. In a business memo, you should start with a heading that includes the date, the sender's name, the recipient's name, and the subject of the memo.Next, you should write a brief introduction that explains the purpose of the memo. You should also include any important background information that the recipient needs to know. After that, you can provide more details or instructions on the topic ofthe memo. Make sure to use clear and simple language so that everyone can understand.At the end of the memo, you should include a closing that summarizes the main points and any next steps that need to be taken. You should also include your contact information in case the recipient has any questions or needs further clarification.Remember, it is important to be polite and respectful when writing a business memo. Always use formal language and address the recipient by their title and last name. Also, make sure to proofread your memo carefully before sending it to make sure there are no errors.In conclusion, learning how to write a business memo is an important skill to have in the business world. By following these tips, you can communicate effectively and professionally with your colleagues and superiors. So let's practice writing some business memos and become experts in Business English! Good luck!篇9Subject: Important Meeting Tomorrow!Hey guys!I hope you’re all doing awesome! I just wanted to remind you all about the super-duper important meeting we haveto morrow at 10am in the conference room. It’s gonna be mega important, so make sure you’re there on time and ready to rock!We’re gonna be talking about our new project and all the cool stuff we’ve been working on. It’s gonna be so exciting, I can’t wait to share all the details with you!Oh, and don’t forget to bring your notebooks and pens so you can take lots of notes. We’re gonna be going over a ton of information and I want you guys to remember everything we talk about.If you have any questions before the meeting, feel free to shoot me an email or give me a call. I’m always here to help you out!Alrighty, that’s all for now. See you tomorrow at 10am sharp!Take care,[Your Name]篇10Subject: Let's talk business!Hey there!I hope you're doing great! I wanted to talk to you about some cool business stuff. Are you ready? Let's dive in!First of all, I want to talk about the importance of communication in business. Communication is super important because it helps us understand each other better and work well as a team. Whether we're sending emails, talking on the phone, or having meetings, good communication is key!Next up, let's talk about teamwork. Just like in a sports team, working together in business is super important. We need to support each other, share ideas, and help each other out when needed. Together, we can achieve great things!Now, let's talk about setting goals. Goals are like treasure maps that guide us to success. It's important to set clear, achievable goals so we know what we're working towards. Whether it's getting more customers, increasing sales, or launching a new product, setting goals helps us stay focused and motivated.Another important thing in business is problem-solving. Just like solving a puzzle, we need to think creatively and come upwith solutions when we face challenges. By working together and thinking outside the box, we can overcome any obstacles that come our way.Last but not least, let's talk about customer service. Customers are like our friends, and we want to make sure they're happy and satisfied. By providing excellent customer service, we can build trust and loyalty, which is super important for the success of our business.So, there you have it - some important things to keep in mind when it comes to business. I hope you found this memo helpful and inspiring. Let's work together and make our business the best it can be!Take care and talk to you soon!Best,[Your Name]。
商务英语谈判情景对话(5篇)
商务英语谈判情景对话（5篇）商务英语谈判篇一Business NegotiationA: The seller Miss su representingKai ya Chocolate Manufacturing Co.LtdB: The buyer Mr.zhou representing zhong shang supermarket.A: Good morning, Mr.Zhou.Glad to meet you.B: Good morning, Miss su.It’s very nice to see you in person.A: How are things going?B: Everything is nice.A: So, what’s the topic of today’s meeting?B: Ok, after the last talk, we appreciate you price very let’s talk about the terms of payment.Would you accept D/P? I hope it will be acceptable to you.A: The terms of payment we usually adopt are sight L/C.B: But I think it would be beneficial to both of us to adopt more flexible payment terms such as D/P term.A: Payment by L/C is our usual practice of doing business with all customers for such commodities.I’m sorry we can’t accept D/P terms.B: As for regular orders in future, couldn’t you agree to D/P?A: Sure.After several smooth transactions, we can try D/P terms.B: Well, as for shipment, the soon the better.A: Yes, shipment is to be made in April, not allowing partial shipment.B: can you make it earlier? May be in March, our customer is eager for them.A: All right.Let me have a check, oh!There are some steam vessels available to your port, so we can make it in March.B: Good!By the way, when can I expect to sign the S/C?A: Mr.Zhou, would it be convenient for you to come again tomorrow morning.I’ll get the S/C ready tomorrow for your signature.B: That’s fine.See you Su.A: See you and thanks for coming, Mr.Zhou.常用商务英语谈判对话开场介绍篇二常用商务英语谈判对话:开场介绍篇编辑:Smart(1)A: I don’t believe we’ve met.B: No, I don’t think we have.A: My name is Chen Sung-lim.B: How do you do? My name is Fred Smith.A: 我们以前没有见过吧？B：我想没有。
BEC商务英语考试高级必备口语材料集锦整理
BEC商务英语考试高级必备口语材料集锦整理下面我给大家共享一些bec高级的口语材料，盼望可以关心大家提高口语成果。
BEC（商务英语）考试高级必备口语材料(1)询问个人信息本项考试的时间：3分钟左右。
本项考试的形式：由考官逐个向考生提出问题，考生进行回答。
本项考试内容：涉及个人信息的诸多方面，考官的提问更是千变万化，但肯定设计个人信息的某个方面。
通常，为了核对考生资格，考官会问以下问题：What’s your name?/can you spell your family name?/canyou spell your surname?/ what’s your number? 回答范例：My name is Ray. That’s R-A-Y, Ray.本项考试的目的是：考官借助于对考生个人信息的提问，核对考生考试资格，并通过与考生之间的沟通，考察考生的发音，语法和用词。
本项考试从难度上来说是口语三项考试之末，但由于其为考试第一项，所以考生在本项中留给考官们的印象至关重要。
考生们必需仔细对待。
考生在本项考试中必需做到：1.克服考试开头时的紧急心情。
（方法）：提前进入考场，适应考场环境。
了解考试模式，进行模拟训练。
2.听清考官所问之问题。
若没有听懂，可以要求考官重复其问题。
方法：使用I am sorry but could you repeat your question?/I beg your pardon, Madam(Sir)?等句型。
3.全面地回答考官提出的问题，不能跑题。
有用技巧：A. 对于考官提出的特别疑问句，首先使用单词、词组或（句子）赐予明确的答复。
然后阐述理由。
B. 对于考官提出的一般疑问句，首先答复yes或者no，然后阐述理由。
C. 对于考官提出的选择疑问句，方法同A。
4.不要与另一位考生沟通，不要干扰另一位考生的答题。
5.有时由于时间问题，考官有可能特别简洁地进行本项甚至打断考生的答题，这考生的临场表现没有任何关系。
高级商务英语阅读_课文译文
第1 课主课文译文新长征“中国制造”这个标记很久以前就不新鲜了，它贴在鞋子上、玩具上、服装上，以及为跨国公司制造的其他商品上，世界各地到处可见。
现在真正新鲜的是以中国品牌出售的中国制造的商品。
目前中国只有为数不多的几家公司拥有足够的财力和管理知识来打造国际名牌；其余的绝大多数公司还在为在国内获得知名度而努力奋斗着。
但是正在海外市场上试水的各大先锋公司，很有可能把事情做大。
一些人认为，在创业精神饱满的本地管理层的协助下，或者在一些想在其产品系列里添加新产品的外国公司的协助下，中国商品在极具竞争力的价格的基础上，若把卖点放在产品质量和异国情调上，那末10 年之内，中国品牌将一个一个地走向全球。
总部在香港的广告公司中国精信（Grey China）的执行董事陈一木丹（Viveca Chan）说：“如果世界上只有一个国家具备创立全球品牌的潜力，那么这个国家就是中国。
”短期之内，中国商品最有希望打入国际市场的当属中草药和特色食品，当然也包括那些体现中国浪漫并具有异国情调的产品，例如化妆品、时装和音乐作品。
中国总部设在上海的泰勒·娜尔森·索福瑞（Taylor Nelson Sofres）市场调研公司的中国区总经理Kevin Tan 说：“与中国相联系的神秘色彩还有许多。
化妆品是种靠形象推销的产品，假如你要做化妆品，你会一下子就发现，中国化妆品来头不小。
”努力走向世界的中国品牌还有一些领导时尚潮头的饮料和啤酒品牌，也包括家用电器等具有品牌潜力的产品，它们都能以竞争性的价格提供高品质的产品。
这些中国品牌中的一部分，最终将会通过合资、兼并和收购的途径走向国际市场。
而对于合资双方中的外国投资者来说，这些品牌则将成为他们更快地进入中国消费市场和销售渠道的载体，同时这些中国品牌也能进一步充实国外投资者在国际市场上已经确立的优质品牌的阵营。
整个20 世纪90 年代，“中国品牌”这个概念一直在发育着，而目前在国内受到的重视更大了。
商务英语(BEC)考试高级阅读真题及答案
商务英语(BEC)考试高级阅读真题及答案题目PART ONEQuestions 1 – 8Look at the statements below and at the five reports about companies onλ the opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?λFor each statement ! – 8, make one letter (A, B, C,D or E) on your Answerλ Sheet .You will need to use some of these letters more than once .λExample :0 Lack of self-confidence will put you at a disadvantage in a negotiation .0 A B C D E1. This company has been involved in diversifying its business activities.2. Although this company is doing well, it has a number of internal difficulties to deal with3. This company has reduced the profits it makes on individual items4. One statistic is a less accurate guide to this company’s performance than another5. The conditions which have helped this company are likely to be less favourable in the future6. This company’s share price has been extremely volatile over the last twelve months7. This company is likely to be the subject of a takeover bid in the near future8. This company’s performance exemplifies a widely held beliefAChemical CompanyMasterson’s interim pre-tax profits growth of 20% was somewhat inflated as a result of the income received from the disposal of several of the company’s subsidiaries. The underlying 8% rise in operating profits is a more realistic gauge of the company’s true progress. However, Masterson’s impending merger with Bentley and Knight and its appointment of a new chief executive should mean that the company will be able to sustain growth for the foreseeable fut5ure. The share price has varied little during the course of the year and now stands at ￡ 6.75BHotel GroupDuring the past year the Bowden Hotel Group has acquired 77 new properties, thus doubling in size . last week the group reported pre-tax profits of ￡ 88 million in the first six months of the year, ahead of expectations and helped by a strong performance from its London-based hotels and newly expanded US business. However. There is still some way to go. Integration of the new acquisitions is still not complete and, while the share price has risen recently, major problems with integration have yet to be solved.CHigh-tech CompanyThis time last year a share in Usertech was worth just over ￡ 1. six months ago it was worth ￡ 40. today it is priced at under ￡ 8 . if proof were need, here is an illustration of how much of a lottery the technology market can be. But some technology companies are fighting back and Usertech is one of them . What has renewed excitement in the company is the opening of its new American offices in Dallas and its ambitious plans to expand its user base in both North and Latin America.DBuilding CompanyRenton’s share price has risen gradually over the past year from ￡2.4 to ￡ 3.8 . The company has been successful in choosing prime location for its buildings and has benefited from the buoyant demand for housing. Whilst this demand is expected to slow down somewhat during the next year, investors are encouraged by the company’s decision to move into buildingsupermarkets. Work has already begun on two sites in London, and the company is expected to sign a contract within the next month for building four large supermarkets in Scotland.EPottery ManufacturerMilton Dishes has been through a shake-up over the past year. The group, which has been cutting margins and improving marketing, may post a small profit this year. The many members of the Milton family, who between them own 58 per cent of the business, have been watching the share price rise steadily and several are looking to sell. Trade rival Ruskin has bought up just over 17 percent of the shares and could well be spurred into further action by the signs of a recovery at the firm.[NextPage]答案:1 D2 B3 E4 A5 D6 C7 E8 C这种类型的题不过是一个句子换一种说法，关键是看对每一段话的理解。
商务英语阅读3翻译.
商务英语阅读3翻译.翻译Unit11.She thought she had a good shot. Wally consistently took the toughest classes she could fit into her schedule, and her grade point average puts her near the top of the class at her well-regarded public high school in Berkeley, Calif.沃莉认为自己被录取的机会很大。
她总是在课程安排允许的情况下上难度最大的课程，而且她的平均积分点在口碑甚好的加州伯克利公立高中都名列前茅。
2.College counselors say that as schools get choosier, parents have grown more resigned to the realities of kids’ prospects.院校咨询人员说由于学校录取越来越慎重，家长们已经比过去更能接受孩子被大学录取几率渺小的事实了。
3.College admissions officers are split. On the one hand, they say they don’t like being forced to reject so many worthy kids. On the other hand, they are enjoying—and profiting from—the attention.校方招生主管对此问题的态度有两个方面。
一方面，他们说他们不愿意被迫拒绝这么多优秀的孩子，另一方面，他们享受这种关注，并且从中获利。
4.At some colleges the bumper crop of applications is causing crowd-control problems. For years Rutgers University has run a private bus to ferry prospective students and their parents around its sprawling New Brunswick, N.J. campus.在一些院校，申请者剧增引发了校园过度拥挤的问题。
2017年高级商务英语考试答案解析
2017年高级商务英语考试答案解析学而时习之，不亦说乎?以下是店铺为大家搜索整理的2017年高级答案解析，希望对正在关注的您有所帮助!更多精彩内容请及时关注我们应届毕业生!写作部分：小作文：TXV Energy 公司在1-5年内的profits和average share price 的两张走势图。
第一张是柱形图：75 50 75 250 275 单位是 million USD 这是年利润走势;第二张是折线图：5 1 3 7 7 单位是USD 这是股价走势。
大作文：店铺注：根据学员的回忆，本次BEC高级考试的大作文题目都在真题集中出现过(report在真题集第四辑里出现过，还提供了高分范文;proposal和letter在真题集第三辑里现身过)所以，做真题是王道啊!Report:sponsorship of a sport event。
你公司赞助了一个活动，要求写几个点：(1)为什么要赞助;(2)我们得到了什么;(3)以后的赞助活动有什么建议。
Proposal:The communication is not well between two departments where you work.1.the problems result in this situation2.the recommendations about it3.what benefits of your recommendation.Letter:Your company are not satisfied with taxi companies regularly uses , and planing to change others , your manager ask you to write a letter to other companies,1. introducing your company2.what your company uses taxi for3.the detail information required about taxi company口语部分：Part1:1.talk about your work or study.2.where are you from? 在china 哪种learning的形式更有发展前途3.Tell me something about your work or study and what do you like most about your job or study.第二个问题是How easy it is for young people to start business in China ?4.Tell me something about your work or study and what’s your ideal kind of boss (my partner’s question)5.Where are you from? Can you tell me something about your work or study and which part do you like most in your work or study? Do you think what kind of traing will be an important part in the future?Part2:1.我选的题目是TIME MANAGEMENT 已经讲烂的题目the importance of manage time effectively 我PARTER讲的题目是HUMAN RESOURCE:how to prepare staff for the new system2.training:the factor involved in deciding external or internal trainer.3.我选的是公司develop new product之前有哪些factors需要考虑;我partner选的的topic是如何确保由你来主持的会议能对参会者有用。
商务英语高级考试阅读资料：Let’s Talk Business
商务英语高级考试阅读资料：Let’s Talk Business Let’s Talk BusinessSCHAUMBURG, Ill., Jan. 23 /PRNewswire-FirstCall/ -- Motorola, Inc. (NYSE： MOT) said today it expects sales in the first quarter of 2002 to be between $6.0 billion and $6.2 billion. The company expects to incur a loss, excluding special items, of between (11) cents and (14) cents per share in the first quarter.The company continues to expect sales from ongoing operations for the full-year 2002 to decline between 5 percent and 10 percent compared to 2001. The company confirmed that it continues to expect to return toprofitability in the third quarter of 2002 and be profitable for the full year 2002.Motorola also said that it believes the current 2002 consensus earnings expectation of 4 cents per share for the full year, excluding special items, is not only achievable, but can be exceeded. The company believes that, if annual sales are near the high end of the company’s guidance range and the wireless handset and semiconductor industries meet growth expectations, it is possible for the company to earn 15 cents per share in 2002, excluding special items, as the company previously discussed. The gross margin improvements anticipated in these two businesses if their industries meet growth expectations, coupled with the expected savings from cost reductions, would make this level of earnings possible.Business Risks：Statements about the company’s sales and earnings outlook are forward-looking statements based on current expectations and involve risks and uncertainties. Motorola wishes to caution the reader that the factors below and those on pages F-29 through F-33 of the appendix to Motorola’s Proxy Statement for the 2001 annual meeting of stockholders and in its other SEC filings could cause Motorola’s actual results to differ materially from those stated in theforward-looking statements. These factors include Motorola wishes to caution the reader that the factors below and those on pages F-29 through F-33 of the appendix to Motorola’s Proxy Statement for the 2001 annual meeting of stockholders and in its other SEC filings could cause Motorola’s actual results to differ materially from those stated in theforward-looking statements. These factors include： (i) the company’s ability to effectively carry out the planned cost-reduction actions; (ii) the potential for unanticipated results from cost-reduction activities on productivity; (iii) the impact of the slowdown in the overall economy and the uncertainty of current economic conditions; (iv) the impact of ongoing tax relief, interest rate reduction and liquidity infusion efforts to stimulate the economy; (v) the decline in the telecommunications, semiconductor and broadband industries; (vi) the company’s continuing ability to access the capital markets on favorable terms; (vii) demand for the company’s products, including products related to new technologies; (viii) the company’s ability to continue to increase profitability and market share in its wireless handset business; (ix) the company’s success in the emerging 3G market; (x) the demand for vendor financing and the company’s ability to provide that financing in order toremain competitive; (xi) unexpected liabilities or expenses, including unfavorable outcomes to any currently pending or future litigation, including any relating to the Iridium project; (xii) the levels at which design wins become actual orders and sales; (xiii) the success of alliances and agreements with other companies to develop new products and services; (xiv) difficulties in integrating the operations of newly-acquired businesses and achieving strategic objectives, cost savings and other benefits; (xv) volatility in the market value of securities held by Motorola; (xvi) the impact of foreign currency fluctuations; and (xvii) the impact of changes in governmental policies, laws or regulations.About Motorola：Motorola, Inc. (NYSE： MOT) is a global leader in providing integrated communications solutions and embedded electronic solutions. Sales in 2001 were $30 billion.SOURCE Motorola, Inc.。
2017年7月05439商务英语阅读真题及答案
Ⅰ. Translate the following words or phrases into Chinese（10%）1. bearer bond2. mutual funds3. loan4. mass selling5. stock certificate6. venture capital7. real estate8. physical distribution9. limited liability10. capital injectionⅡ. Translate the following words or phrases into Chinese（10%）11.初次公开招股12.资产变现能力13.电话销售，电话推销14.期末存货15.独立法人16.盈亏平衡点17.股东18.逆差；赤字19.流动资金20.价格操纵Ⅲ. Choose the best answers to fill in the blanks（10%）21. Packaging has the responsibility to do all of the following EXCEPT __________.A. To attract the buyer’s attention.B. To explain the benefits of the good inside.C. To change the quantity of the product.D. To provide information of price，value，and uses.22. Insurance companies base their costs on __________.A. the pool of people sharing the riskB. the cost each member of the pool paysC. the theory of probabilityD. past experience23. Some Americans complain about the Japanese style of management because __________.A. they think the manager is too inhumanB. they think the manager is indecisiveC. they think the manager is too lenientD. they think the manager is too generous24. __________ belongs to “Marketing Mix”.A. Labor forceB. MachinesC. MaterialsD. Promotion25. Symbols play an important role in cross-cultural analysis because __________.A. symbols help one to understand one’s own culture betterB. the meanings of symbols vary from culture to cultureC. marketers may use symbols to please potential customersD. improper use of symbols may cause misunderstanding26. A dishonoured bill is __________.A. one which the importer is ashamed ofB. one which the importer fails to pay on the due dateC. one which the drawer fails to payD. one which the exporter fails to clear27. Mutual Savings Banks are __________.A. national banksB. state banksC. private banksD. thrift institutions28. __________ is the fastest method of money transfer.A. Telegraphic transferB. Mail transferC. ChequeD. International money order29. In promotion，__________ is the strength of publicity.A. being flexibleB. avoiding media costaC. saving preparation timeD. reaching a larger number of audiences30. Publicity is designed to familiarize the public with __________.A. the characteristics of a goodB. the features of a serviceC. the advantages of an ideaD. all of the aboveⅣ. In this part，there are three reading passages followed by 15 questions or unfinished statements. For each of them there are four choices marked A，B，C and D. You should decide on the best one according to your understanding（30%）.Passage 1Customer RelationsCustomer relations describes the resources of a company-be it a store，manufacturer，or service industry-that are devoted to discerning and then serving the needs of customers. In earlier times，this was known as the complaint department，the part of the operation that dealt with negative customer comments，returns，and other concerns. Renaming this function customer relations is more than a word game. It reflects the proactive nature of the department in modern industry and retailing. Customer service extends beyond sales and advertising to ensure that the company understands its customer base and what its customers really want. Customer relationsworks within the business to direct the quality of the product or service，its delivery，and advertising strategy to meet that need. This part of a business operation responds to customer inquiries and complaints and resolves problems so as not to lose customers；at the same time，customer relations works with the marketing department to attract new customers.The short answer to why so much attention should be paid to customer needs and dissatisfied customers is that such attention has been found to support long-term success. Some of the earliest such endeavors began with concern over product reputation-as far back as the early days of the Industrial Revolution in the l89Os. Placing one’s name on a product was considered to be a bond of tie between the customer and the merchant and/or the manufacturers.Over the years，many firms developed a policy of “the customer is always right，” finding that it was more profitable to take a small loss and keep a customer than to argue with customers about alleged defective products or problems that occurred with staff. Firms developed complaint departments to deal with customers who had bad experiences with products or services.As consumer consciousness grew in the late twentieth century the focus of the industry shifted from dealing with dissatisfied customers as they complained，to a more active approach of reaching out to discover why the complaint was made ，to ensure that the dissatisfied customers remain customers，and to study each case and improve the product or service and the way in which it was delivered to customers. In the 1 960s the complaint department began to be known as the customer relations department. Customer relations departments still take on complaints. The advent of toll-free numbers makes it easier for people to register complaints-and praise. Customers who phone in praise for or complaints about a product are often offered free coupons and recipes for that product.Studies of the customer relations movement show that the shift to an aggressive policy of customer study is more than “nice”，it is profitable for business. Resources expended in the customer service area are more than offset by savings from customers not lost. Goodwill toward all customers reaps tangible rewards in the form of increased profits for business.In a study of service industries，Ron Zemke cited two studies by Technical Assistance Research Institute（TARI）in Washington D. C. ，on consumer complaints. TARI found that one in four customers was upset enough about a product or service or both to seek an alternative business for that product or service. Of those unhappy customers，however，only five percent had bothered to complain. The other 95 percent just voted with their cash by switching. To reduce the loss of customers in the future，customer relations tries to analyze the five percent who complained in order to understand the ninety-five percent who did not complain yet were unhappy. Customer relations must anticipate the needs of each individual Customer，up and down the social scale，across the racial and cultural lines that make up the American melting pot.Zemke and others offer many strategies for building a good customer relations department.The best strategies involve learning as much as possible about the customer base and training staff well as to what the customers want and the way they want it. Zemke and others show that a company with excellent service toward customers is one that understands the tie between employee relations and customer relations. A well-trained satisfied employee is better able to satisfy the needs of the customer.An acknowledged leader in customer service in the retailing field is Nordstrom’s department store. Nordstrom’s stresses quality in every aspect of its service and merchandise down to the last detail. A 1994 Washington Post article about a survey of the quality of women’s rest rooms inmetro-D. C. stores and malls reported that the heat overall was Nordstrom’s. Nordstrom’s was not seeking to highlight this area. When interviewed the Nordstrom local officials seemed not to understand the fuss. Maintaining their store rest rooms as one would maintain one’s home bathroom for expected guests is just one small part of Nordstrom’s total commitment to customer service. Nordstrom associates are encouraged to learn about their customers，to send thank-you notes，to send postcard reminders to customers when products they might like arrive and to give regular customers advance notification of Nordstrom’s infrequent sales.The conversion of complaint departments to customer relations departments became so widespread that in 1973 the Society of Consumer Affairs Professionals in Business was founded.Consisting of more than 3,000 members who are involved with the management of consumer affairs divisions of business，the society takes the cause of customer relations to a national level，promoting harmonious relationships between business，government，and consumers. The society works on ways to help businesses assess and compare their successes and failures in consumer relations and maintains a library and bookstore of materials on customer relations as well as publishing a magazine，Mobius Quarterly.31. Customer relations should be responsible for all of the following EXCEPT __________.A. the quality of product or serviceB. customer inquires and complaintsC. finding new resources for the companyD. attracting new customers32. A business should pay much attention to customer needs and dissatisfied customers because __________.A. customers are always rightB. a business’s success depends on theseC. customer needs are on the increaseD. customers are more and more difficult to satisfy33. According to the text，when dissatisfied customers complain，the most important thing a business should do is to __________.A. set up a complaint departmentB. deal with customers’ complaintsC. find out why they complainD. study some typical cases34. According to Zemke and others，a company with excellent service toward customers should be able to __________.A. find out why only a small percentage of unhappy customers make complaintsB. understand the tie between employee relations and customer relationsC. anticipate the needs of each individual customerD. understand that the American melting pot is made up of different races and cultures35. Which of the following is NOT true according to the text？A. Nordstrom’s department store is devoted to retailing.B. Keeping women’s rest rooms clean has made Nordstrom’s department store an acknowledged leader in customer service.C. Maintaining women’s rest rooms clean is only one example that shows Nordstrom’s stresses on quality in every aspect of its service and merchandise.D. The Nordstrom officials thought it fussy to be interviewed.Passage 2Japanese Style of ManagementTime clocks are banned from the premises. Mangers and workers converse on a first-name basis and eat lunch together in the company cafeteria. Employees are briefed once a month by a top executive on sales and production goals and are encouraged to air their complaints. Four times a year，workers attend company-paid parties. Says Betty Price，54，an assembly-line person：“Working for Sony is like working for your family.”Her expression，echoed by dozens of other American Sony workers in San Diego，is a measure of success achieved at the sprawling two-story plant，where both the Stars and Stripes and the Rising Sun fly in front of the factory’s glistening white exterior. In 1981 the San Diego plant turned over 700，000 color television sets，one-third of Sony’s total world production. More significantly，company officials now proudly say that the plant’s productivity approaches that of its Japanese facilities.Plant manager Shiro Yamada，58，insists that there are few differences between workers in the United States and Japan. Says he：“Americans are as quality conscious as the Japanese.But the question has been how to motivate them. ” Yamada’s way is to bathe his U. S. employees in personal attention. Workers with perfect attendance records are treated to dinner once a year at a posh restaurant downtown. When one employee complained that a refrigerator for storing lunches was too small，it was replaced a few days later with a larger one. Vice-President Masayoshi Morirnoto，known as Mike around the plant，has mastered Spanish so he can talk with his many Hispanic workers. The company has installed telephone hot lines on which workers can anonymously register suggestions or complaints. The firm strives to build strong ties with its employees in the belief that the workers will then show loyalty to the company in return，It carefully promotes from within，and most of the assembly-line supervisors are high school graduates who rose through the ranks because of their hard work and dedication to the company. During the 1973 1975 recession，when TV sales dropped and production slowed drastically，no one was fired. Instead，workers were kept busy with plant maintenance and other chores. In fact，Sony has not laid off a single employee since 1972，when the plant was opened. The Japanese managers were stunned when the first employee actually quit within one year. Says Richard Crossman，the plant’s human relations expert：“They came to me and wanted to know what they had done wrong. I had to explain that quitting is just the way it is sometimes in Southern California. ”This personnel policy has clearly been a success. Several attempts to unionize the work force have been defeated by margins as high as 3 to 1. Says Jan Timmerman，22，a parts dispatcher and former member of the Retail Clerks Union：“Union pay was better，and the benefits were probably better. But basically I’m more satisfied here. ”Sony has not forced Japanese customs on American workers. Though the company provides lemon-colored smocks for assembly-line workers，most prefer to wear jeans and running shoes.The firm doesn’t demand that anyone put on uniforms. A brief attempt to establish a general exercise period for San Diego workers，similar to the kind Sony’s Japanese employees perform，was dropped when managers saw it was not wanted.Inevitably，there have been minor misunderstandings because of the differences in languageand customs. One worker sandblasted the numbers 1 2 6 4 on a series of parts she was testing before she realized that her Japanese supervisor meant that she was to label them “1 to 64. ”Mark Dempsey，23，the plant’s youngest supervisor，admits that there is a vast cultural gap between the Japanese and Americans. Says he；“They don’t realize that some of us live for the weekend，while lots of them live for the week-just so they can begin to work again. ” Some workers grumble about the delays caused by the Japanese system of managing by consensus，seeing it instead as an inability to make decisions. Complains one American；“There is a lot of indecision. No manager will ever say do this or do that.”Most American workers，though，like the Japanese management style，and some do not find it all that foreign. Says supervisor Robert Williams：“A long time ago，Americans used to be more people-oriented，the way the Japanese are. It just got lost somewhere along the way.”36. What is the main idea of the passage？A. American employees working for Sony.B. How Sony established business in the United States.C. How Japanese manage their business.D. The difference between Americans and Japanese.37. We can learn from the passage that the relationship between the Japanese employers and their American employees at Sony is __________.A. detachedB. harmoniousC. unfriendlyD. very formal38. The phrase “to bathe his U. S. employees in personal attention” in paragraph three means __________.A. to personally look into the welfare of his American workersB. to show great concern for the personal needs of his employeesC. to direct his U. S employees’ attention to workD. to provide his U. S. employees with chances to go swimming in their bathing suits39. By building strong ties with its employees，the Sony company expects __________.A. its workers to work faster and longerB. its workers to be loyal to the companyC. to attract more employeesD. to complete more successfully with other companies40. What do the workers think of the Japanese style of management？A. They think it is far from being satisfactory.B. They think it is inefficient.C. They think it is family style.D. They prefer it anyway.Passage 3Making the Right ChoicesWith imports and exports accounting for nearly half of Chinese economic output last year，trade has become an essential part of its economy and society.China’s decision in 1999 to join the World Trade Organization was a vital catalyst in itsemergence as a major economic power. But since 2001，the WTO has been unable to finalize the new trade agreements（known as the Doha Round）that would enable the WTO system to keep pace with a globalizing world.Nevertheless，countries around the world，including China，have continued to reach out on their own for the benefits of free trade and investment，by arranging bilateral free trade agreements with other countries with whom they see advantages in developing economic ties.The economic benefits of free trade have been demonstrated time and again. One country’s economic strengths are often another country’s weaknesses. Removing import restrictions and duties encourages a country to buy products from another country that make them cheaper and better，while exporting more of its own competitive products.Free trade makes everyone better off，because greater specialization improves economic efficiency，which in turn encourages more trade and economic growth everywhere. History shows that trade between countries after they have signed a free trade agreement grows by as much as 100 percent.China has used its attractiveness as a large market and powerful Asian presence to establish FTAs around the world with other economies，such as ASEAN，Chile，Peru，Singapore，New Zealand and Costa Rica.In 2010，China decided it needed to build a free trade foothold in Europe，its largest market and a vital strategic partner，and opened FTA discussions with Switzerland in January 2011.The Swiss service-based and high-value-added economy is very complementary to China’s economy，although much smaller.But at first sight it would appear that Switzerland has much more to gain than China from a free trade agreement. The removal of Chinese import tariffs as high as 15 percent on machinery imports will further support Switzerland’s already strong Chinese trade position，while Switzerland’s world-leading banking and insurance companies are big investors in China. Only in certain agricultural products，where Switzerland maintains import duties of more than 20 percent，does China appear to enjoy a significant advantage from liberalizing its Swiss trade.But the discussions demonstrate a Chinese strategic interest that extends far beyond developing closer economic ties with a much smaller country. Switzerland is located in the center of Europe，and although independent of the European Union，is closely linked economically and by trade agreements to the euro economy，as Costa Rica is with the United States.With its road and rail links into Italy，France，Germany，Austria and beyond，Switzerland is an excellent place for Chinese companies to position themselves to develop the European market. Under a free trade agreement，China can export components and semi-finished products to Switzerland without paying any Swiss import duties.Under a Sino-Swiss FTA，some of China’s exports to Switzerland，if re-exported to European countries，could displace European agricultural and manufactured products，such as autos and household products. Similarly，some Swiss exports to China that escape import tariffs of 10 percent or more will displace competitors’ products from other major exporters of specialized machinery，chemicals and watches，such as Germany，Japan and the US.Since 2007 Europe has firmly embraced the bilateral free trade approach. Europe has just opened FTA negotiations with Japan，and is holding discussions with the US about developing free trade. China’s huge market and its average import duties of about 10 percent represent a very attractive prize for free traders.Switzerland’s example could encourage the EU to consider opening FTA discussions with China，which would have to decide whether to weaken its role as leader of the large group of emerging world countries at the WTO Doha Round discussions，in order to gain the economic benefits of a bilateral European free trade agreement.41. What is the purpose of Doha Round according to the passage？A. To reach some international trade agreements.B. To settle some illegal trade.C. To improve better relationship between countries.D. To solve some international political affairs.42. What is the most possible meaning of FTA？A. Foreign Trade AssociationB. Free Trade AgreementC. Foreign Trade AgreementD. Free Trade Association43. Why does China develop closer economic ties with such a small country as Switzerland？A. Because of its world-leading banking system.B. Because of its strong economy.C. Because of its geographical position in Europe.D. Because of its political position in Europe.44. What is China’s advantage in attracting free traders？A. Its political system.B. Its economic system.C. Its beautiful scenery.D. Its huge market.45. Which of the following statements is NOT true according to the passage？A. Joining WTO helped China become a major economic power in this world.B. The Sino-Swiss FTA won’t have influence on other European country’s economy.C. China can benefit a lot from Sino-Swiss FTA，especially in agriculture.D. Europe has opened FTA negotiations with some Asian and American countries.Ⅴ. Read the following passages and finish the exercises of each one（40%）Passage 1E-commerce Growing in China’s Small TownsE-commerce is becoming increasingly popular in China’s small towns，with local residents spending even more money than their urban peers.A resident of Tonglu County in east China’s Zhejiang province，23-year-old Liu Hua said he spends a lot of money on Taobao，China’s biggest online shopping website.He said he and his mother spend more than 10，000 yuan（1，632 U. S. dollars）each year on online shopping.I shop more online than in real stores. I mostly buy electronics and food，while my mom buys clothing and cosmetics，？Liu said.“Tonglu is small and high-tech electronics aren’t available here. In addition，such goods are usually more expensive in stores than online，” he said.According to a report released by Taobao in late July，people living in counties and townshipsspent an average of 5，628 yuan per person online，almost 1,000 yuan more than their urban counterparts. Major global brands like Estee Lauder，Nike and Vans have sold well in counties and townships，the report said.Small-town shoppers spent 765 yuan on average per person on Estee Lauder cosmetics，slightly more than 652 yuan by the first- and second-tier city dwellers，according to the report.Another report released in March by the McKinsey Global Institute showed that the online shopping habits of residents of small towns and counties are similar to those of urban residents，even though incomes in counties and townships tend to be smaller.According to the report，for every 100 yuan spent online，57 yuan is spent by people in third-and fourth-tier cities，greater than the nationai average of 39 yuan.However，the presence of counterfeit goods and a poorly-developed logistics industry have risen as challenges to the development of c-commerce.“I always concerned about fake products and the risk of my products being damaged while being delivered，” Liu said.Xu Zheng，a resident of Harbin，the capital of northeast China’s Heilongjiang Province，had complaints about the speed at which his online purchases are delivered.“I have to wait for three to four days or even longer for online goods，” Xu said.E-commerce giant Alibaba Group formed a consortium in May to build a nationwide intelligent logistics network that can ensure rapid delivery of online purchases.Wang Xiaozhang，a professor at Zhejiang University，said the enlarging role of online shopping is related to confined shopping choices in small towns and the convenience brought by technology.“Both sellers and buyers should develop credit and the government should create relevant regulations if and when poor delivery efficiency and damaged products become severe problems，” he said.A. Mark the following statements true（T）or false（F）according to the passage（10%）46. China’s small towns see great popularity of online shopping in recent years.47. Some products are not available in small downs，which is one factor for the increase of online shopping in small towns.48. Urban residents spend more on online shopping because they earn more money than small town residents do.49. People show some worries about fake products in online shopping.50. Delivery of online purchases is no problem for the well developed logistics in small towns.Passage 2（56）Seemingly unnoticed by the rest of the world are the extraordinary strides China has made to create and use various forms of alternative energy，particularly clean sources like hydropower，solar and nuclear power.Constantly we read of pollution caused by China’s use of coal for power，but the fact is that a considerable portion of the energy China uses every day comes not from fossil fuels but these three alternative sources.（57）China is the world’s largest producer of hydroelectricity，which supplies at least 17 percent of the country’s domestic power demands.The biggest hydropower producer in the world is the Three Gorges Dam project blocking the mighty Yangtze River at Yichang，Hubei province.One measure of its size and strength is the fact that in times of heavy rain and upland flooding，this remarkable facility contains a reservoir of water stretching up to 600 kilometers upriver.When floodwaters gushing into the dam approach its tolerance levels，the sluice gates are opened to relieve the pressure on the dam’s huge wall，and with an immense roar，water gushes out at the rate of 70，000 cubic meters per second.（58）Besides hydropower，China is also a global leader in solar energy. More than 400 Chinese photovoltaic companies produce energy-gulping solar panels that are sold across the globe，making a huge contribution to reducing the use of air-polluting fossil fuel.Equally important，solar power now contributes a significant 3. 5 gigawatts of power across China，a figure set to expand exponentially by 2020.The Golmud Solar Farm in Qinghai province is the world’s largest solar power facility，absorbing a yearly average of 3，300 hours of sunshine that bombards the Golmud Desert. This year it won an award for China’s Best-Quality Power Project. Altogether there are solar panels capable of producing 870 megawatts here，and its capacity is expected to reach 1，070 MW by year’s end.Many other solar power facilities are located across much of China，including such areas as Tianjin，Tibet，Shandong and Guangdong，with new ones being opened regularly.（59）With regard to nuclear power，China has always taken a cautious and conservative approach to this capricious alternative and has a relatively small total of 16 nuclear power stations in four different locations，which are mainly along its coastline so that seawater can be used for cooling.That is less than 3 percent of the world’s total of 443 nuclear power stations. Furthermore，these 16 nuclear power stations provide only 1 percent of the country’s power needs.（60）With runaway industrial development inevitably came the pollution problems that still blight some of China’s biggest cities，but considerable improvements to air quality have been achieved through a wide range of measures.According to the Beijing non-profit Institute of Public and Environmental Affairs，several cities are now being more open about their air quality information，including Beijing，Guangzhou and Shenzhen.“Some cities have moved forward，” said Institute Director Ma Jun. “But among all of China’s 113 cities，there are still many not making proper disclosures.”Beijing is now releasing details of air pollutants comprising tiny particulate matter about 2.5 micrometers in size，which is a much higher standard than the PM 10 measure previously used.The following statistics underscore the seemingly permanent pollution problem in Beijing：the population has now swelled to 17 million；the number of cars on its roads is now 5 million plus，or an additional 1. 5 million in the past four years；and 27 million tons of coal were burned by the capital in 2010.On the other side of the ledger，Beijing now has 35 new monitoring locations and has become the leading city in China in its monitoring of PM2. 5 data.B. Answer the following questions or complete the statements according to your。
剑桥BEC商务英语考试高级阅读真题
剑桥BEC商务英语考试高级阅读真题剑桥BEC商务英语考试(高级)阅读真题一· Which passage does each sentence refer to?· For each sentence 1 - 8, mark one letter A1 B, C, D or E on your Answer Sheet.· You will need to use some of these letters more than once.Example:He has developed his own company to promote his work.0 A B C D E1 Others in his field think very highly of him.2 His ideas have spread beyond the business world.3 He felt that people should be able to enjoy their work.4 His ideas are more complex than they seem.5 He did a variety of interesting things before writing his books.6 His most successful book was written with a colleague.7 He is particularly skilled at forecasting important developments.8 Contact with the military was an early influence on his thinking.A John AdairAdair is the pioneering British thinker in the theory of leadership. He was the first person in the UK to hold a professorship in Business Leadership and has published a series of influential books on the subject.Despite his quiet appearance, Adair has had a colourful life, serving in a Bedouin regiment and working on an Arctic fishing boat! His initial interest in leadership came from his army experience and he used to lecture at the highly prestigious academy where British army offices are trained. He now works as an international consultant.剑桥BEC商务英语考试(高级)阅读真题二· Read the following article on recruiting and managing staff and the questions on the opposite page.· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.· Mark one letter A, B, C or D on your Answer Sheet, for the answer you choose.As a manager in the service industry sector, I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full oflittle pointers towards individuals personalities and suitability for the job. The first thing I always look at is an applicant s employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells start ringing. Rather than an irregular route from job to job, what I hope to see is stable career progression. What does their career path look like - is it all steps forward, or are there a lot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they've applied, what their aspirations and personal goals are, and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test how much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job.It s always worth looking at CVs and designing application forms with great care. Taking on employees might be rewarding, but it is also a big investment for any business. Mistakes inchoosing staff can cost companies dear, so it makes sense to spend time ensuring you get the right person.In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That s why, when you've taken staff on, the next thing is getting the best out of them.My management style comes from the days when I took over my first business, an ailing road haulage firm which I was certain I could turn into a profitable company. The first thing is to treat others as you d like to be treated yourself. As soon as I took over the business, I talked to everybody individually, and looked for ways to make sure their particular skills benefited the company.I didn't have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all know what I needed from them.The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together.剑桥BEC商务英语考试(高级)阅读真题三· Read the article below about meetings.中华考试网()· For each question 31 - 40 write one word in __ __ on your Answer Sheet.How to make more of meetingsYou should know what ends you want to achieve in a meeting before it starts and prepare for it (0)。
to touch base 商务英语
to touch base 商务英语全文共10篇示例，供读者参考篇1Hi guys, today I want to talk to you about "to touch base" in business English. It's a funny phrase that basically means to make contact or to keep in touch with someone.When you're working on a project or trying to reach a goal, it's super important to touch base with your team members or partners. You need to make sure everyone is on the same page and working towards the same thing. It's like checking in to see how everyone is doing and if they need any help.For example, if you're working on a group project at school, you might want to touch base with your classmates to see how everyone is progressing. You can ask if anyone needs help with their part of the project or if they have any questions. It's a great way to make sure everyone is working together and no one is left behind.In the business world, touching base is essential for building and maintaining relationships. You want to stay in touch with your clients, partners, and colleagues so that you can worktogether effectively. It's all about communication and making sure everyone is on the same page.So remember, it's important to touch base regularly in both school and in business. Keep in touch with your classmates, team members, and colleagues to make sure everyone is working towards the same goal. Good communication is key to success!篇2Hello everyone! Today I want to talk to you about "touching base" in business English. It might sound a little fancy, but it's actually a super important concept to understand when you're working with others.So, what does it mean to "touch base"? Well, it basically means to check in with someone or give them an update on something. It's like saying "Hey, just wanted to see how things are going" or "Let's make sure we're on the same page about this project."Touching base is really important because it helps keep communication clear and everyone on the same page. For example, if you're working on a group project with your classmates, it's a good idea to touch base regularly to make sureeveryone knows what they need to do and when it needs to be done.In the business world, touching base is even more crucial because there are often deadlines and big decisions that need to be made. By checking in with your colleagues or boss regularly, you can make sure everything is running smoothly and avoid any misunderstandings.So, next time you're working on a project or talking with someone about work, remember to touch base! It's a simple way to keep things organized and make sure everyone is on the same page. Trust me, it will make your work life a whole lot easier. Thanks for listening!篇3Hey guys, today let's talk about "to touch base" in business English! So, what does it mean to "touch base"? Well, it's like when you check in with someone to make sure you're on the same page or to give an update on something. It's super important in business to keep communication open and make sure everyone is informed.For example, let's say you're working on a project with a group of people. You might "touch base" with them by sending aquick email or having a meeting to discuss how things are going and if there are any issues that need to be addressed. This way, everyone stays in the loop and can work together smoothly.Another way to "touch base" is to follow up with someone after a meeting or conversation. Maybe you talked about a deadline or a task that needs to be completed. By touching base afterwards, you can make sure everything is on track and see if there are any updates or changes that need to be made.Overall, touching base is all about keeping communication flowing and making sure everyone is on the same page. It helps to avoid misunderstandings and keep projects running smoothly. So next time you're working on something in business, remember to touch base with your team and keep everyone updated!篇4Title: Let's Talk Business!Hey guys! Today we're going to chat about something super important in the business world - touching base! So, what does it mean to "touch base"? Well, it basically means to check in with someone or keep in contact with them.When you're working with other people on a project or in a team, it's super important to touch base regularly. This helps everyone stay on the same page and make sure everyone is working towards the same goal. It's like making sure you're all playing on the same team and working together to win the game!There are a few ways you can touch base with your team or colleagues. One way is to have regular meetings or catch-ups to discuss progress, share ideas, and ask questions. These meetings can be in person, over the phone, or even online through video calls. It's like having a mini team huddle to make sure everyone knows what they're doing and where they're heading.Another way to touch base is by sending emails or messages to keep everyone in the loop. You can update your team on your progress, ask for help if you need it, or share important information. It's like passing notes in class, but way more professional and helpful!By touching base regularly, you can build strong relationships with your colleagues and make sure everyone is working towards the same goal. So remember, keep in touch, stay connected, and work together as a team! Let's go out there and conquer the business world together!篇5Hello everyone! Today I am going to talk about "to touch base" in business English. It’s a super important phrase that means to make contact or maintain communication with someone.So, imagine you are working on a super important project with your team. It’s really crucial that everyone is on the same page and knows what’s going on, right? That’s where “touching base” comes in handy. It’s like checking in with your team to make sure everyone is up to date on the project and knows what they need to do.For example, you might say to your team, “Hey guys, let’s touch base on the project tomorrow morning to make sure we’re all on track.” This way, everyone knows they need to be ready to discuss the project and get any updates or information they might need.But “touching base” isn’t just for teams – you can also use it in meetings or conversations with clients or partners. It’s a great way to keep the communication flowing and make sure everyone is on the same page.So, the next time you’re working on a project or meeting with someone, remember to “touch base” to stay connected and keep things running smoothly. It’s a simple phrase that can make a big difference in your business interactions.篇6Hey guys! Today, let's talk about this fancy-schmancy thing called "touching base" in business English. It might sound all grown-up and serious, but don't worry, I'll break it down for you in a way that's easy to understand.So, what does it mean to "touch base" in business English? Well, it basically means to check in or communicate with someone to make sure everyone is on the same page. It's like giving a high-five to your teammates before a big game to show that you're ready to rock and roll!When you touch base with someone in a business setting, you might be updating them on a project, asking for feedback, or just saying hi to keep the lines of communication open. It's a great way to stay connected and make sure that everyone is working towards the same goal.For example, let's say you're working on a group project with your classmates. You might touch base with them to see howtheir part is coming along, share any new ideas you have, or just to see if they need any help. It's important to touch base regularly so that everyone is on the same page and the project runs smoothly.In conclusion, touching base is a super important part of business English that helps keep everyone on track and working towards a common goal. So next time you're working on a team project, don't forget to touch base with your teammates to make sure you're all on the same page. High-fives all around!篇7Hello everyone! Today, I want to talk to you about something called "to touch base" in business English. It's a funny phrase that basically means to keep in contact or update someone on a project or situation. It's like saying, "Hey, let's touch base and see where we're at with this."So imagine you're working on a big group project with your classmates. You all have different parts to do, but you need to make sure everything is coming together and everyone is on the same page. That's when you would need to touch base with each other. You might say, "Hey guys, let's touch base tomorrow to go over our progress."Or maybe you have a meeting with your teacher and you need to give her an update on your science project. You could say, "I just wanted to touch base and let you know how the project is going." It's a friendly way to keep everyone informed and make sure you're all working towards the same goal.In the business world, touching base is super important. It helps you stay organized, keep track of what needs to be done, and make sure everyone is on the same page. So next timeyou're working on a project or meeting with someone, remember to touch base and keep the communication flowing. It's a great way to show that you're on top of things and ready to get the job done!That's all for now, folks! Thanks for tuning in and remember to always touch base with your team to stay on track. See you next time!篇8Hey guys! Today we're going to talk about this cool thing called "touching base" in business English. So, what does it mean to "touch base" in the big ol' world of business?Well, when we say we need to "touch base" with someone, it basically means we need to check in with them or have a quickchat to see how things are going. It's like giving them a high five to make sure we're all on the same page.Imagine you're working on a group project with your friends. You might say, "Hey, let's touch base tomorrow to talk about our progress." That way, you can all make sure you're working together and not going off in different directions.Touching base is super important in business because it helps us stay connected and make sure everyone is doing their part. It's like keeping in touch with your friends to make sure nobody gets left behind.So, next time you hear someone say they need to "touch base," you'll know it's just a fancy way of saying they need to check in and make sure everything is cool. Keep those bases touched, my friends!篇9Hey guys! Today, let's talk about something super important in business - "touching base". It sounds kind of fancy, but don't worry, I'll explain it in a way that's easy to understand!So, "touching base" basically means checking in or connecting with someone. It's like saying hi and seeing howthings are going. In business, touching base is really important because it helps you stay in touch with your colleagues, clients, or partners.One way to touch base is to send a quick email or message. You can ask how they're doing, update them on what you've been working on, or see if they need any help. It's a great way to keep the communication flowing and build strong relationships.Another way to touch base is to schedule a meeting or call. This is a more formal way to connect with someone and discuss important topics. You can use this time to brainstorm ideas, solve problems, or make decisions together.Remember, touching base is all about showing that you care and value the relationship. It's a simple but powerful way to keep connections strong and work together effectively.So, next time you're working on a project or collaborating with others, don't forget to touch base! It's a great way to stay connected and keep things moving forward. Happy communicating, everyone!篇10Hello everyone! Today I want to talk about "touching base" in business English. I know it sounds kind of fancy, but it's actually pretty simple.When we say "touch base" in business, we're just talking about checking in or keeping in contact with someone. It's important to touch base with your colleagues or clients regularly to make sure everyone is on the same page and to build good relationships.For example, you might send an email to touch base with a client and see how they're doing, or you could call a coworker to touch base on a project you're working on together. It's a way of staying connected and making sure things are going smoothly.Remember, communication is key in business, so don't be afraid to reach out and touch base with the people you work with. It shows that you care and that you're invested in the partnership.So next time you're feeling a bit out of the loop, just remember to touch base with your team. It's a small gesture that can make a big difference!。
商务英语2017[2017年商务英语考试阅读翻译高频短语解析二]
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商务英语2017[2017年商务英语考试阅读翻译高频短语解析二]不过免费重读！2022年商务英语考试（BEC）全程课程火热开售中在商务英语背景下，通过搭配而形成了许多专用于商务英语的具有商务特征的短语。
例如：outstanding accounts：accounts that are overdue for payment (到期未付的帐)e.g. We hope the outstanding account can be settled within this month. Otherwise, our accounting department will consider changing the conditions of payment for future orders. (我们希望你方本月能将欠帐结清，否则，我方财务部将考虑改变定单支付条件。
)debit note：a note in a form similar to an invoice but used where an invoice would not be right for the purpose. The debit note relates to charges, such as freight, extra to amounts already invoiced for goods, and is also used to correct mistakes such as an amount under-charged in an invoice. (借项通知单，指卖方通知买方更正错误的文件，即：通知买方，因其错误而要借记(增加)买方应收账款账户，向对方补收钱;与之相对的是credit note(贷项通知单)。
)e.g. We shall of course refund to you the premium upon receipt of your debit note or, if you like, you may draw on us at sight for the amount required. (一收到你们的索款通知单，我们当立即把保险费付还给你们。
2017年商务英语高级（BEC）阅读翻译强化模拟题（三）
Directions: In this part, you will have 15 minutes to go over the passage quickly and answer the questions on Answer Sheet 1. For questions 1-7, mark Y(for YES) if the statement agrees with the information given in the passage; N (for NO) if the statement contradicts the information given in the passage; NG (for NOT GIVEN) if the information is not given in the passage. For questions 8-10, complete the sentences with the information given in the passage. Types of Climate Climate is the combination of temperature, moisture, wind, and sunshine at a place over a period of many years. Weather is made up of atmospheric conditions during a few hours or days. The weather may be rainy on a certain day. But that place may usually have a warm, dry, sunny climate. We learn about the climate of a place by studying its temperature, moisture, wind, and sunshine from season to season and year to year. Temperature and the amount of rainfall are the two most important elements of climate. Others are humidity (air moisture), cloudiness, fog, sunshine, wind, storms, and air pressure. There are many different types of climate on earth. Climates of the world can be classified according to their latitudes and the plants that grow there. Different kinds of plants need different amounts of heat and moisture for growth. The vegetation of a region tells us about temperature and rainfall conditions over a long period of time. Tropical Climates Tropical climates are found in regions between 35N and 35S latitude. In the tropical rain forest (nearest the equator) conditions are warm and rainy all year long, and there is a thick cover of trees. Places farther north and south of the equator have a tropical wet-and-dry climate. There the forests are not so dense, and many trees lose their leaves in the dry season. Along 23.5N and 23.5S latitude there are vast regions of tropical desert climate, where very little vegetation can grow. Subtropical Climates Subtropical climates are usually found between 30 and 40 North and South latitudes. The subtropical western coasts of the continents have a Mediterranean climate. Summers are hot and dry; winters are mild and wet. On the subtropical eastern coasts of continents the climate is humid subtropical. Summers are hot, and winters are mild. There is enough rainfall in all seasons for forests. Mid-latitude Climate Mid-latitude climates occur between 40 and 60 NS latitudes. Strong westerly winds blow in the mid-latitudes. The climate of the west coast of North America is mild and rainy most of the year. It helps the growth of fine timber forests. Some places in the mid-latitudes do not receive moisture because of mountain barriers or their great distances from the oceans. Humid continental climates cover large mid-latitude area in eastern parts of the continents. They are forest climates with cold winters and warm summers. Most of the rainfall comes in the summer. High-latitude Climates High-latitude climates occur from 60 to the poles, North and South. In the high latitudes it is very cold in winter and cool in summer. The short summers are warm enough for forests of evergreen trees. Greenland and Antarctica have a polar climate, where great ice caps exist because of year-round freezing. High-altitude Climates Highland climates are cooler than the surrounding lowlands because of the effects of altitude. Highland climates are found on the high mountains of the world, even on the equator. In the tropics and mid-latitudes different kinds of vegetation grow in zones up the slopes of mountains to the permanent snowfields. The Causes of Different Climates The differences in the climate from place to place are caused by climate controls. The major climate controls are latitude, altitude, land and water bodies, ocean currents, and storm centers. Latitudes make climates colder toward the north and south poles (high latitudes) than at the tropics near the equator (low altitudes). Low-latitude regions remain warm throughout the year. At higher latitudes there are greater differences between winter and summer temperatures. Altitude affects climate by lowering temperatures as the height above sea level increases. At high altitudes the air is less dense and does not absorb and hold as much heat. On the average, the temperature drops about 2 degrees Celsius for each 300 meters of altitude (about 3.5 degrees Fahrenheit for each 1,000 feet). Thus snow can remain on mountainlike Fujiyama when nearby lowlands are warm. Land and water bodies influence climate. Land warms up rapidly in summer and cools off rapidly in winter. But large bodies of water change temperature slowly, with the seasons. Mid-continental places in middle and high latitudes have a continental climate. Summers are warm and winter cold. Island and seacoasts usually have milder winters and cooler summers because of the water surfaces nearby. Ocean currents affect climate in many parts of the world. Some currents carry warm water to cool regions; others carry cool water to warm regions. The Labrador Current is cold. The Gulf Stream is a warm ocean current. It carries warm water from the tropical Atlantic toward the coasts of northwestern Europe. As a result, winters in the British Isles and in WestamEurope are warmer than other regions in the same latitudes. Winds carry heat and moisture and therefore affect climate. Winds that come from lands in high latitudes are cold and dry. Some winds change direction with the seasons. In southern Asia winds called monsoons are dry and cool in the winter, when they blow from the land. In the summer they blow from the ocean and produce heavy rainfall. Climate and the Water Cycle Water enters the atmosphere by evaporation from land and water surfaces. Winds carry water vapor and clouds to other areas. There the moisture is returned to the earth in the form of rain or snow. Much of the water falls on land and runs off to the sea in rivers. But some moisture enters soil. It helps growing plants or builds up the groundwater supply. The constant movement of water from land to sea to air and back again is called the water cycle. The amount of water available for farming, industry, and many other uses differs from one climate to another. People try to overcome these differences by using water resources wisely. The water cycle can be controlled in part for a short time by storing water in reservoirs, irrigating land, draining wetlands, or pumping water from wells. Climate and People Climate influences people's comfort, well-being, and activities in many ways. Most people do not work as well in a hot, moist climate as in a cooler, drier climate. Extremely high or low temperatures are uncomfortable. Certain diseases are more common in some climates than in others. It is difficult to determine what is the best or ideal climate for human beings. People differ in their reactions to climate because of their individual characteristics and attitudes. The amount and kind of clothing people wear is determined partly by climate. Clothing for cold climates gives protection against wind and cold. Less clothing is needed in warm climates. There are many types of special clothing for wind, cold, sun, rain, and snow. People build houses mainly for shelter from the climatic elements. Carefully planned houses take advantage of sunlight, wind direction, and other factors to obtain a maximum of comfort as well as protection. The amount of heating or air-conditioning needed in a building depends upon the construction of the building as well as the outside climate. Many modem inventions have made it possible for people to live comfortably in any kind of climate. Climate affects the food supply by setting limits for profitable production of crops and animals. Climate influences cattle raising and forestry because it determines where grasslands and forests will grow. Winds, clouds, and storms have to be considered in travel by land, sea, or air and even in the launching of satellite. Most industries take special attention to protect their products against weather and climate during manufacture, storage, and shipment. 1. Climate is the combination of temperature, moisture, wind and sunshine at a place over a certain period of a year. 2. Weather refers to atmospheric conditions during a few hours or days. 3. There are dense forests all over the tropical regions. 4. Mediterranean climate is characterized by its hot summers and mild winters. 5. Highland climates could be found all over the world except on the equator. 6. Nowadays people are working on designs of new buildings that are climate- friendly. 7. The water cycle refers to the constant movement of water from land to sea to air and back again. 8. Besides temperature and the amount of rainfall, elements such as and air pressure are also very important in the making of climate. 9. Greenland and Antarctica have a polar climate, where exist because of year-round freezing. 10. Through ___________ for profitable production of crops and animals, climate can also affect the food supply.试题详解 1.N 由题⼲中的关键词climate定位到⽂章⾸段⾸句：Climate is the combination of temperature，moisture，wind，and sunshine at a place over a period of many years.题⽬中的a year与原⽂的many years不符，由此得出题⽬说法错误。
2017年商务英语高级(BEC)阅读翻译强化模拟题(一)
பைடு நூலகம்Edwin Land, one of America's most prolific inventors, said that the idea that led to his invention of the Polaroid camera came from his three-year-old daughter. On a visit to Santa Fe in 1943, she asked why she couldn't see the picture he had just taken. During the next hour, as Land walked around Santa Fe, all he had learned about chemistry came together, with amazing results. Said Land, "The camera and the film became clear to me. In my mind they were so real that I spent several hours describing them."
Seek challenges. When you're stuck behind a locked door, every behavior that's ever gotten you free turns up quickly: you may push or pull on the knob, bang the door--even shout for help. Scientists call the rehappening of old behaviors in a challenging situation resurgence. The more behaviors that reappear, the greater the number of possible interconnections, and the more likely that new ideas will occur.
商务英语口译2017最终版
Week 1 Tourism I1-1 Australia: A Land of Exceptional Beauty（高口第三版 P97，第四版 P96）Australia warmly welcomes visitors from all over the world.Australia is a land of exceptional beauty. It is the world’s smallest continent and largest island, a relatively young nation established in an ancient land. A series of geological and historical accidents has made Australia one of the world’s most attractive countries from the tourist’s viewpoint. This country has a land area of 7,686,850 square kilometers and its coastline is 36,735 kilometers.澳大利亚热烈欢迎来自世界各地的游客。
澳大利亚是一个异常美丽的国家。
这是世界上最小的洲，也是最大的岛，是在古老的土地上建立起来的较为年轻的国家。
地质史上，这块土地分地貌形态发生了一系列变化，澳大利亚在旅游者眼中成了世界上最吸引人的国家之一。
这个国家的陆地面积为7686850平方公里，海岸线长达36735公里。
The vast movements of the earth’s crust created a vast land of Australia, isolated it and positioned it across the tropical and temperate climatic zones. This land has a small population, which left enormous areas unspoiled. Here you witness an astonishing variety of environments, from desert to rain forest, from tropical beach to white snowfield, from big, sophisticated cities to vast uninhabited areas. The tourist will admire a wide array of unique and intriguing fauna and flora, a comfortable and sunny climate, and an interesting, cosmopolitan and friendly people.地壳的剧烈运动使澳大利亚成了幅员辽阔，与大陆分离，地处温、热带地区的国家。
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2017年商务英语高级考试阅读翻译资料：Let’s Talk Business
Let’s T alk Business
SCHAUMBURG, Ill., Jan. 23 /PRNewswire-FirstCall/ -- Motorola, Inc. (NYSE: MOT) said today it expects sales in the first quarter of 2002 to be between $6.0 billion and $6.2 billion. The company expects to incur a loss, excluding special items, of between (11) cents and (14) cents per share in the first quarter.
The company continues to expect sales from ongoing operations for the full-year 2002 to decline between 5 percent and 10 percent compared to 2001. The company confirmed that it continues to expect to return to profitability in the third quarter of 2002 and be profitable for the full year 2002.
Motorola also said that it believes the current 2002
consensus earnings expectation of 4 cents per share for the full year, excluding special items, is not only achievable, but can be exceeded. The company believes that, if annual sales are near the high end of the company’s guidance range and the wireless handset and semiconductor industries meet growth expectations, it is possible for the company to earn 15 cents per share in 2002, excluding special items, as the company previously discussed. The gross margin improvements anticipated in these two businesses if their industries meet growth expectations, coupled with the expected savings from cost reductions, would make this level of earnings possible.
Business Risks:
Statements about the company’s sales and earnings outlook are forward-looking statements based on current expectations and involve risks and uncertainties. Motorola wishes to caution the reader that the factors below and those on pages F-29 through F-33 of the appendix to Motorola’s Proxy Statement for the 2001 annual meeting of stockholders and in its other SEC filings could cause Motorola’s actual results to differ materially from those stated in the forward-looking statements. These factors include Motorola
wishes to caution the reader that the factors below and those on pages F-29 through F-33 of the appendix to Motorola’s Proxy Statement for the 2001 annual meeting of stockholders and in its other SEC filings could cause Motorola’s actual results to differ materially from those stated in the forward-looking statements. These factors include: (i) the company’s ability to effectively carry out the planned cost-reduction actions; (ii) the potential for unanticipated results from cost-reduction activities on productivity; (iii) the impact of the slowdown in the overall economy and the uncertainty of current economic conditions; (iv) the impact of ongoing tax relief, interest rate reduction and liquidity infusion efforts to stimulate the economy; (v) the decline in the telecommunications, semiconductor and broadband industries; (vi) the company’s continuing ability to access the capital markets on favorable terms; (vii) demand for the company’s products, including products related to new technologies; (viii) the company’s ability to continue to increase profitability and market share in its wireless handset business; (ix) the company’s success in the emerging 3G market; (x) the demand for vendor financing and the company’s ability to provide that financing in order to remain
competitive; (xi) unexpected liabilities or expenses, including unfavorable outcomes to any currently pending or future litigation, including any relating to the Iridium project; (xii) the levels at which design wins become actual orders and sales; (xiii) the success of alliances and agreements with other companies to develop new products and services; (xiv) difficulties in integrating the operations of newly-acquired businesses and achieving strategic objectives, cost savings and other benefits; (xv) volatility in the market value of securities held by Motorola; (xvi) the impact of foreign currency fluctuations; and (xvii) the impact of changes in governmental policies, laws or regulations.
About Motorola:
Motorola, Inc. (NYSE: MOT) is a global leader in providing integrated communications solutions and embedded electronic solutions. Sales in 2001 were $30 billion.
SOURCE Motorola, Inc.。