01 Getting Started商务英语视听说教程1

Introductions and Greetings
In social situations, a man is traditionally introduced to a woman (notice that the woman’s name is mentioned first); a younger person to an older person; a less important person to a more important person. However, in the business world the order is based on a person’s rank (等级) or position in a company rather than on age or gender (性别). A lower-ranking person is introduced to a higher-ranking person. That is, you say the name of the higher-ranking person first. But there is an exception to this rule: the highest-ranking person in a company does not out-rank (地位高于) a client (客户). In this case, the client’s name should be mentioned first. (e.g., Mr. Green, this is Ms. Smith, our Chief Financial Officer [财务主管]. Ms. Smith, this is Mr. Green, our client
Unit 1 Pleased to Meet You
PAIR WORK
People in different countries greet each other in different ways. Here are some of the ways that people greet each other. Write a word or phrase under each picture to name it and tell in what situation and in which country people usually greet in this way.
A. Pre-reading Questions 1. What is the proper way to make introductions in social and business situations? 2. Should we use a kiss or a hug in both social and business situations when greeting someone? 3. What is the standard greeting in a business setting?
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
BACKGROUND INFORMATION
Shaking hands is the standard greeting in business situations. But when interacting with Europeans, a man does not reach out for a handshake with a woman unless the woman holds out her hand first.
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
BACKGROUND INFORMATION
from New York.) In a business setting, always introduce people by saying their title and surname first, and then follow with some information about each person to help them start a conversation. Some people use small talk to start a conversation after being introduced to each other. When meeting someone formally for the first time, people in European and English-speaking cultures often shake hands. In an informal situation social kissing is acceptable between men and women and also between women who know each other very well. Many Western people hug to greet their friends when they meet, especially after a long time without seeing one another. However, hugs and kisses are not considered proper business etiquette (礼节) for greetings.
kissing on the cheek 5. ________________
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
BACKGROUND INFORMATION
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WORK
Reference words: bow, hug, kiss on the cheek, give a high five, shake hands
shaking hands 4. ________________
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WORK
Reference words: bow, hug, kiss on the cheek, give a high five, shake hands
Cheek kissing as a form of greeting is very common in Southern, Central and Eastern Europe, the Mediterranean, the Middle East, the Horn of Africa and Latin America. But it is not as common in Canada and the United States, nor in Asia and Northern Europe.
2. giving ________________ a high five
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WORK
1. ________________ hugging
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WORK
Reference words: bow, hug, kiss on the cheek, give a high five, shake hands
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
BACKGROUND INFORMATION
Now read the passage and find the answers to the questions.
Reference words: bow, hug, kiss on the cheek, give a high five, shake hands
People in Japan and Korea greet each other by bowing instead of handshaking when they meet for the first time. It is impolite not to return a bow to whoever bowed to you.
bowing 3. ________________
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Unit 1 Pleased to Meet You
PAIR WOR the cheek, give a high five, shake hands
PART 1 GETTING STARTED Pair Work | Background Information | Listening Strategy
Hugs may be used between friends when meeting and departing. However, generally men should never initiate a hug with a woman. Sometimes hugs are also given to comfort a distressed person.
“High five” is a gesture of greeting in which you slap the palm of your hand against someone else’s palm in the air. It is also a popular way to express your excitement and to congratulate a friend.
People in many cultures use a handshake to greet each other for the first time, as in the United States, Russia, the United Kingdom, Sweden, Denmark, China, Mexico, etc.