外贸英语函电讲义3-1
外贸英语函电课件unit3
We are sorry we are not able to give precise information about the company you asked about.
The firm enjoys the fullest respect and unquestionable confidence in the business world.
信用不佳：
Replying to yours of 10th May, we inform you that we have ho personal knowledge as to the standing of Messrs. Yada & Co., of our city.
So we take the liberty to ask you to give your views concerning the actual position of the firm in order that we may take steps to avoid getting into trouble.
资信调查信函回复
Dear Sirs,
This is in reply to your enquiry dated April 8th about the credit status of Da Cheng Mechanical Equipment Company. we regret we have to make an unfavorable account. We found that the company is now being pressed
《外贸英语函电》PPT课件
quote one’s lowest price/ make (give/send) lowest quotations.
编辑ppt
12
5. stating the earliest date of shipment. 说明最早装船期。 现在分词短语作状语，表伴随状态。
品； 3.询问对方所能提供的折扣，你方所能接受的
支付条件和期望的交货时间； 4.以盼早复收尾。
编辑ppt
3
编辑ppt
4
Useful Expressions
1. learn from 从…得知 2. Commercial Counselor’s Office 商务参战处 3.handicraft article 手工艺品 4. brocade handbag 锦绣手袋 5.leading importer 大进口商 6.quote sb. a price for sth 向某人就某物报价 7. place an order with sb. for sth 向某人就某物下订
Should your quality be suitable and the price competitive, we’ll be ready to place an order for at least 5,000 pieces with you.
Your prompt attention to this matter will be much appreciated.
May 24,2006
Dear Sirs,
We have learned from the Commercial Counselor’s Office of Canadian Embassy in your country that you manufacture and export a variety of handicraft articles.
世纪商务英语外贸函电课件unit 3
LOGO
Part One
1. An Inquiry and Reply (2) An inquiry received from abroad must be answered fully and promptly. If there is no stock available for the time being, you should acknowledge the inquiry at once, explaining the situation and assuring that you will reply to it once a supply becomes available. If the inquiry is from an old customer, express how much you appreciate it. If it is from a new customer, say you are glad to receive it and express the hope of a future business relationship. In a word, the reply to an inquiry should be prompt and courteous and cover all the information asked for.
Other Commonly Used Expressions and Sentences
Sample Letters
Practical Training
LOGO
Part One
1. An Inquiry and Reply (1) An inquiry is a request for information on goods. When business people intend to import a product, they send out an inquiry to an exporter. It may ask for a quotation or an offer for the goods they wish to buy or simply request for some general information regarding these goods. An inquiry can be made by written correspondence, such as a letter, telegram, telex, fax, e-mail or verbally by talk in person. Inquiries from regular customers may be very simple in content, in which only the name and/or specifications of the commodity will be mentioned. Other inquiries may include great details such as the name of the commodity, quality, specifications, quantity, terms of price, terms of payment, time of shipment, packing method, etc. required by the buyer so as to enable the seller to make proper offers.
Unit 3 Enquiry《外贸英语函电》PPT课件
大”。可译作“There is a large demand for Men s Shirts in our
market.”或“Men’s Shirts are in great demand in our market.”。
the terms of an order with you or to negotiate a contract.
We look forward to receiving an order from you.
Yours faithfully，
Text B
Dear Sir，
We have received your letter of March 11 inquiring about
3% is granted.If you place your order not later than the end
of this week，we would guarantee prompt delivery within 20
days，and demand your payment by sight L/C.
on to us for our attention.你方5月8日鞋和手套的询盘已转交我
方处理。
5.We think the colors will be just what you want for the
fashionable trade，and the beauty and elegance of our
Enclosed please find our quotation sheet and a copy of
外贸英语函电lesson3
Lesson 3Replies to Enquiries一、回复询函是商务活动中应有的礼貌大致分几种情况1.肯定答复用平铺直叙法，开门见山的结构，先说最重要的信息。
如果是回答多个问题，要用项目符号将其一一分开。
如果来函中有项目符号，则要一一对应。
2.答复是否定或部分否定的，均采用曲折迂回法。
可以用肯定的部分做缓冲垫。
例1：肯定答复Dear Mr. Long:Thank you for your interest in A&M equipment. We are happy to supply you with the information you requested.The following prices are quoted on FOB basis:If you need more information, just send us an e-mail or you may login Yahoo conference room so that we can chat online. Our ID on MSN messenger is AnMequip@ and we are usually online during office hours.例2：拒绝提供价格信息Dear Mrs. Tong:Thanks for your inquiry. We certainly appreciate your interest in our sportswear.Because we do not sell our garments directly to consumers, we try to keep our wholesale prices between ourselves and our dealers. It is our way of meriting both the loyalty and good faith of those with whom we do business. Clearly, disclosing our wholesale prices to a consumer would be a violation of a trust. So, I am afraid I cannot supply you with the information you request.However, I have enclosed a list of our dealers in your area. A number of these dealers sell Maxine Sportswear at discount.Very truly yours,二、结尾 the closing sentenceAll is well that ends well.avoid such endings:anticipating your favor, I remainanticipating your favorable response, we areanticipation your reply by return mail, I remainassuring you of our sincere cooperation, I am不能用分词短语作为结尾Hoping to hear from you soon.Thanking you for your interest.改为：I hope to hear from you soon.We look forward to your early reply.Thank you for your interest.避免负面信息Please accept our apology again for our inability to grant your request.避免提前致谢Thank you in advance for the favor, I remain.避免罗嗦We trust this is satisfactory, but should you have any further questions, please do not hesitate to contact us.We hope you are happy with this arrangement but if you have any questions, please contact us.三、ExercisesⅠ.Choose the best answer:1. We must__insist hearing from you within the next 10 days.a. inb. overc. ond. to2. All prices must be quoted__US dollars.a. inb. onc. ford. as3.__to your inquiry of 6th September, we are pleased to quote as follows.a. Replyb. Replyingc. For replyingd. To be replied4. AS requested, we are__our quotation and shall appreciate your placing orders with us as early as possible.a. acceptingb. takingc. submittingd. thinking5. As you will note in our illustrated catalog, our plastic kitchenware is superior to any other competing products__the market.a. onb. forc. atd. under6. As you will see from our catalog, we can offer a wide selection of carpets which are well-known __ their unique design and fine workmanship.a. withb. tod. of7. Considering the quality of the goods __ we quoted, we do not feel that the prices are at all excessive.a. whichb. thatc. for whichd. for that8. Mr. Bill Browning, your import manager, wrote us last week that our price was __ and asked us to secure supplies.a. acceptableb. managerialc. impossibled. unfortunate9. Our quotation __ 30 000 tons of corn is valid for 10 days.a. tob. afterc. ifd. for10.Please __ us for the supply of the items listed in the enclosed inquiry form.a.giveb.offerc.quoted.send11.Please keep us posted of the developments in your market __ we can adjust our quotations to the extent you indicate.a.so thatb.such thatc.as long asd.so long as12.Please let us have lowest quotation on CIF Lagos basis __ 500 pieces of 24”electric fans.a.inb.atc.ford.on13.Please reply __ fax if you find our quotation acceptable.a.inb.with ac.byd.with14.We agree to the amendments to the contract __ requested in your letter of May 5.a.to bec.whend.as15.We can not make any offer as the goods are __.a.without stockb.out of stockc.no stockd.not in stockⅡ.Put the following into English:1.鉴于我们在亚洲地区业务的迅速发展，有必要在下列地点设立分公司。
外贸英语函电-1-3课答案及翻译
外贸英语函电-1-3课答案及翻译Chapter 1 Establishing Business RelationsLesson 1I.Chinese version of the text:写给新客户的信敬启者：中国商会转告我们，你方希望与中国的贸易公司建立业务关系，并将你方关于此事的致函转交我方。
我们很高兴地通知你方，你方拟购的商品属于我公司的经营范围。
随函附去的商品目录将使你方概括了解我们经营的商品。
供你方参考，我方在中国是电子玩具好文具的主要制造商好出口商，因此，在价格和定期供货方面比其他出口公司更具优势。
盼望得知你方的具体需求。
谨启II. Key to the exercise:1. Translate the following phrases into English and fill them in the blanks :1) We are interested in . Please send us your price list covering this (these) article(s).a. various kinds of paperb. Tractors Model No.202c. all kinds of Chinese bicycles2) Your price is too high, and .a. we are not interested in your offerb. we can hardly sell your productsc. we are afraid that no business can materialize3) Please inform us .a. in which lines you are most interested at presentb. whether you would like us to furnish any furtherinformation to youc. when you will be able to supply such goods4) We look forward to .a. meeting your representative again at the Fairb. receiving your replyc. receiving the samples and price list stated in your letter2. Fill in the blanks with the proper forms of the given expressions: 1) to establish business relations 2) look forward to3) are interested in 4) enclosed5) in the line of 6) advantage7) falls within 8) informed3. Translate the following letter into Chinese:敬启者：从你方2001年12月2日来函得悉，你方希望就罐头食品与我公司建立贸易关系。
外贸函电_Unit 3销售
Unit Three
Section 2: Specimen letters
You will find enclosed leaflets describing this Vacuum Cleaner and we look forward to your agreeing to handle our product as the sole agent in your district.
Unit Three
Section 2: Specimen letters
Notes increase in 在…方面增长 businessmen’s suits 西装 state of affairs 事态、情势 be attributed to 把某事归因于……
Unit Three
Sect
Unit Three
Section 2: Specimen letters
Letter 3.2 A seller writes to promote the new products
Dear Sirs，
Last year we achieved a 30% increase in the sales of our businessmen’s suits. We believe that this happy state of affairs can be attributed to two causes. First, we managed to avoid passing on any part of our increased manufacturing costs. Second, we believe our designs and colors are the most attractive that we have ever produced.
外贸函电UNIT 3
16.regret being unable to do sth/ regret one’s inability to do sth 为不能做某事而感到遗憾 We regret that we cannot be more helpful 抱歉不能提供帮助 17.to make further enquiries from/ through other enquiry agencies 向其他咨询机构作进一步咨询
5.The… Bank of your city will give you any information you may require concerning our credit standing as well as our manner of doing business. 6.Any information you may be able to pass on to us will be treated as confidential. 7.We advise you to proceed with every possible caution in dealing with the firm in question. 8.They are a firm of high reputation and have large financial reserves.
V. 1 Jan. 20th, 19… The Bank of China Shanghai Branch Shanghai Dear Sirs Recently we have received an order for our goods to the value of $1,600 from a new customer William Baker & Sons. As we have not done any business with them in the past, we would like to know if you could provide us with any information concerning their financial and credit status.
外贸英语函电课件Unit_3
When writing a letter of establishing business relations, tell your receiver how you get his name and address, what your business line is, state your idea and purpose, express your hope to cooperate in future business and to get an early reply.
The channels to get information about prospective dealers
attendance at the export commodities fairs or exhibitions（Canton Fair广交会）; the chambers of commerce（商会）, the commercial counselor’s offices（商务参赞） or other commercial institutions at home and abroad.
Letter 2
Self-introduction by an Exporter
1. be in the market for sth. = want to buy sth. e.g. They are in the market for cotton piece goods of high quality. An American delegation came to visit our city in the market for leather products.
4. be interested in doing…
外贸英语函电Chapter 3
Task 5 Making a Credit ＆ Status Enquiry
• We shall be most grateful for any information you give us. • Needless to say, any information you may give us will be kept
• One thing that you need to bear in mind is that making such an enquiry means that you are asking for a favor.
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Task 5 Making a Credit ＆ Status Enquiry
• We look forward to your favorable response. • Best wishes, • Tim Liu • Notes: • 1.counter⁃offer n.＆ vt.还盘 • We regret to say that we are not able to accept your
counter⁃offer. • 很遗憾, 我方无法接受你方的还盘。 • The price you counter⁃offered is out of line with the ruling
market.
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Task 5 Making a Credit ＆ Status Enquiry
• PartⅠ: n
• Credit and status enquiries, often referred to as bank references, are those written communications in which traders request information concerning the financial position, credit,reputation and business methods of other firms.
外贸英语函电讲义
5)The Salutation
这是写信人对受信人的一种称呼，其位置 是在封内地址的下面空两行，目前外贸书 信中一般通用的称呼语有： Dear sir , Dear Madam, Dear sirs, Dear Mesdames, Gentlemen(不能用单数),Dear Mr.xxx 称呼后面的的标点，一般使用逗号或分号， 美加来信中Gentlemen后用冒号：
yours,
9)The Signature
结束语的下面，应将行号的名称用大写打 出，必须由负责人签名，签名的下面为使 对方了解签名人的姓名、职位，可以打字 注明。例见教材
外国函件都必须由负责亲笔签名，用橡皮 戳说明该信并非本人亲自过目，只是通函， 不为人重视。
10)Enclosure
如信中有附件时，应在签名下注明Encl.或 Enc.如附件不止一件应注明2 Encls or 3 Encls,或详细列明如下：
4)Attention Line
如需注明对方经办人，希望收信商号将信 迅速交经办人办理，可以在封内地址下面 加Attention 或Attention of 例1 Richard Thomas & Baldwins Ltd., 151 Gower Street London,SC7 6DY,England Attention Mr. Cave or Attention of Purchasing Manager
课程考核：采取过程考核加模块积分的方式
1.考勤10*10=100分； 2. 课堂回答问题： 10*10=100分 3.课后作业： 10*10= 100分 4. 期末测试： 100分 5. 合同翻译： 100分 6. 实训成绩： 100分
总计600分。360分及格
Unit 3 Enquiries 外贸英语函电课件
business relations with you.
2. Enquiry
Part 2 The Specimen Letters
• Dear Sir, • You were recommended to our company by the Bank of Communications,
New York Branch, which told us that you export Chinese textiles. • Our company imports general merchandise. We have been in business
• If appropriate, you might want to include additional information about your organization, the products or services you sell, or the subject matter of the inquiry, beyond the scope of the original inquiry.
and please send us a copy of your illustrated catalogue with details of the prices and terms of payments.我们对不同尺寸的自行车感兴趣，请寄一份
带插图的目录并详告价格和付款方式。
3) to be in the market for sth.要购买…… • The Indians are in the market for copper. • We’ll mail you as soon as we are in the market.
外贸函电(unit3建立业务关系)讲课稿
To give you a general idea of our products , we are enclosing a catalogue and a pricelist. Upon receipt of your specific enquiry, we will airmail quotations and samples.
banks银行 trade directory贸易目录 chamber of commerce商会 commercial counselor’s office商务参赞处 advertisements广告 exhibition and trade fair展览交易会 market investigation市场调查 recommendation from business
的信息。 As an importer, express your needs.作为进口商，表达你的需求。 the reference of your financial status.你的财务状况的参考。 encourage an early reply.鼓励早日答复。 。
(第2条可以与第1或第3条合并，第6条备选）
• We look forward to receiving your specific enquiries. (write as a seller)
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授课计划课程名称：外贸英语函电授课时间：××××编号：3-1教学过程及主要内容课程讲义Unit 8 Urging the Establishment of An L/C, Askingfor the Extension or Amendment to An L/ C一、Warming up知识准备催开信用证、确保信用证内容与合同相符的重要性。
二、Main Content 主要内容To compose a letter of urging the establishment of an L/C, the following contents should be included:1. The relative Contract or Order. 相关的合同或订单。
2. Inform the buyer that the goods have been ready and urge the establishment ofthe L/C. 告知买方货已备妥，并催对方尽快开信用证。
3. The result of any delay in establishing the L/C. 迟延开证的后果。
4. Your wish. 你的愿望。
If you have received an L/C which is not in conformity with the terms stipulated in the contract, you can ask for amendment or extension. To compose a letter of amendment to or extension of an L/C, the following contents should be included:1. Informing the receipt of the L/C; 告知对方收到信用证。
2. The discrepancies of the L/C and your clear instruction about how to amend theL/C. 信用证的不符点以及你的改证要求。
3. Your wish. 你的愿望。
三、Writing Guide 写作步骤To compose a letter of urging the establishment of an L/C, you can follow the following steps:Step 1. Referring to the relative contract or order.提及相关订单或合同。
Step2. Inform the buyer that the goods have been ready, but you haven’t received the relative L/C.告知货物已备妥待运，但尚未收到信用证Step3. Pointing out the result of delay in establishing the relative L/C.指出信用证延误的后果。
Step 4. Expressing your wish of receiving the L/C at an early date.期盼早日开证To compose a letter of amendment to or extension of an L/C, you can follow the following steps:Step 1. Informing the receipt of the L/C. 告知收到信用证;Step2. Pointing out all the discrepancies and give your clear instruction about how to amend the L/C. 指出信用证的所以不符点并清楚地提出改证要求。
Step3. Expressing your wish of receiving the amendment at an early date. 表达希望尽早收到修改书的愿望。
四、Specimen Letters 范文赏析（见教材）五、拓展练习（见教材）六、常用词句总汇Ⅰ. Urging establishment of an letter of credit1．Much to our regret, we have not yet received your letter of credit against our Sales Confirmation No. 3246, although it should have reached us by the end of March as stipulated.2. According to the stipulations in our Sales Confirmation No. 688, you should sendus your letter of credit one month before the date of shipment.3. According to the stipulation of S/C No. 2212, you should establish the covering L/Cbefore April 20.4. You must expedite the covering L/C, otherwise we shall be unable to effect shipmentbefore the end of this month.5. The 800 bicycles under Contract 268 have been ready for shipment for quite some time,but we have not yet received your covering L/C. Please open the L/C as soon as possible so that we may effect shipment.6. If you do not establish the L/C in time, you will be responsible for the loss resulting fromthe delay.Ⅱ. Making amendment to L/C1. We have received your L/C No.555, but find that it contains the following discrepancies.2. Please amend L/C No. 526 allowing transshipment and partial shipment, so that wemay effect shipment without delay.3.We thank you for your L/C No. 222, but on checking it we find with regret that your L/Ccalls for shipment in October 2011, whereas our contract stipulates for Novembershipment.4. As the soybean under Contract No. 008 cannot be delivered in exact quantity, please insert the wording:“5% more or less for both quantity and amount allowed”in your L/C.5. Please amend L/C No.4776 as follows:⑴Amount is to be increased by USD506.00.⑵The words “12 dozen per carton” are to be replaced by“20 dozen per carton”.6. Please amend L/C No.2356 as follows:⑴“ metric ton”, as was contracted, instead of“long ton”.⑵extend shipment date to the end of September and allow partial shipment.7. The discrepancies are as follows:⑴Commission should be 3%, not 5%.⑵Shipment is to be made during June/July instead of “on or before 30 Jun e”.⑶Goods should be insured for 110% of the invoice value, not 150%.8. Please amend your L/C No. 456 as follows:⑴Insert the word “about” between “quality” and “100M/T”;⑵Delete Items 1,3,5,7 and replace them by those stipulated in our S/C No.123.⑶Increase the unit price from $78 to $ 87 and total amount to $ 1, 234, 500.⑷Delete the clause “Bankers’ expenses for beneficiary’s account”.Ⅲ. Asking for extension of L/C1. The 100 pieces of motors are scheduled to be loaded onto S. S. Flying Cloud on April 12. Please extend your L/C till the end of April.2. The amendment advice should reach us by December 8, otherwise you must extendthe validity of the L/C to the end of the year.3. As there is no direct steamer available this month, we should like to request you to extend the validity of your L/C No.2526 till July 31.4. Please extend the shipment date and the validity of your L/C No.518 till the end ofOctober and November 15, 2013 respectively and make arrangement for theamendment advice to reach us by September 30, 20135. Owing to the late arrival of the vessel on which we have booked shipping space, we would appreciate your extending the shipment date and validity of your L/C No.AC01 to October 10, 2013 and October 25, 2013 respectively.。