接待外宾常用英语讲解学习

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酒店涉外服务常见场景及基本用语

酒店涉外服务常见场景及基本用语一、当公司员工遇见外宾时，问候及指路常用语This is dragon house, welcome!Good morning/afternoon/evening ,How are you?Welcome to our hotel.Please go this way./This way please!二、Reception(接待处)1、前台接听外来电话专用语Hello, Dragon house，您好，卧龙公寓。

2、预订Advance Reservation、Check inA 电话预订Front desk, good morning, can I help you?B 订房R: Good morning/afternoon/evening! Sir/madam Can I help you? G: I’d like to check in. I’m from ×× company.R: Your name, sir.G: Smith, John Smith.R: Just a moment, yes, we have a reservation for you. Would you please sign your name here while I prepare your key card for you?R: Your room number is 8101, This is your key card, This way please. C行李员服务Sir, would you like me to help you carry your baggage?Let me help you. Carry your baggage.附：Asking what the client wants(询问客人要求)Do you want a single room or a double room?What kind of room would you like?How long will you be staying?Please pay a 200 yuan/RMB deposit.If you want to stay longer than scheduled, please.Come to our front desk to fill another form.单间：single room双人房：double room- 1 -三套间：three-room suite高套：super-class suite豪套：luxurious suiteVIP房：VIP suite通用祝福语：I hope you enjoy your stay here/with us.三、外宾到达客房（coming into the room）1、介绍房间设施This is bathroom/living room and here is the remote control for air-condition(空调). Telephone is there, and if you want to make urban calls（市话）, please dial 9 first before the number.If you want to make long distance call, please dial 8888 to contact our telephone exchange(总台) first.2、介绍可提供的客房服务 Room services叫醒服务G: Please call me at 8:00 in the morning.R: Your room number, please?G: Room 505, at 8:00 in the morning.R: OK,NO problem.免费早餐服务We can offer you free breakfast. Would you like to enjoy it in your room or in the dinning Hall?洗衣服务G: What if I’ve got something to be sent to the laundry(洗衣房)? R: Please fill in the laundry list in your room first. And then we’ll fetch it later. Dry-cleaning usually takes 3 days. We’ll send them back the day after tomorrow.R: Please sign your name, here.MINI吧We also have mini bar in the room with biscuits, coffee, drinks and necessities[ni′ses ti] offered.If you need anything, just ring for/call the reception desk.If you want to have your meals in the room, just dial room service.免费服务We offer many free services for you such as shoes polish, free breakfast, washing clothes by hands, and mobile phone recharge, internet connection service(上网服务).叫车服务Can you get me a taxi?Yes/All right, just a moment please.行李服务:见接待处情景C夜床服务At 9:00, Good evening, this is waiter/waitress!DO you need any services at night? 祝福语：Good night!晚安房间清扫Would you like us to clean your room?四、结账 Checking outR: can I help you?G: I want to pay the bill/check out.R: This figure is the charge for the apartment.询问结账方式：How do you wish to settle your account?In cash or by credit card?退房手续：It’s all together ××× yuan.Please sign your name, here.This is your changes(这是找给您的零钱).五、送别服务 Seeing offSee you! Good-bye!Wish your good journey/trip!Welcome you next visit.附：常用单词、短语1、请带路 Please show me to my room.2、咖啡室 Cafe3、旅馆餐厅 hotel restaurant4、卖品部 hotel shop5、房间钥匙 room key6、叫醒服务 morning call service7、电传、传真服务 telex and fax service8、银行 bank9、内线 interior lines10、收据 receipt11、房号卡 room number card12、出租车 taxi13、24小时送餐服务 24 hours room services14、擦鞋服务 shoe shining service15、邮局 post office16、翻译服务 translators17、娱乐设施 amusement18、出租汽车服务 taxi service19、外线 outside lines关于禁忌：age, marriage涉及数字的情况：Would you please write it down? 能写下来吗？。

接待外宾-实用英语口语

接待外宾-实用英语口语第一篇：接待外宾-实用英语口语外宾接待实用英语外宾接待实用英语久仰！I've heard so much about you.好久不见了！Long time no see.辛苦了！You've had a long day.You've had a long flight.尊敬的朋友们！Distinguished/Honorable/Respected friends 阁下(多用于称呼大使)Your Excellency 我代表北京市政府欢迎各位朋友访问北京。

On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助，我谨代表北京市政府表示衷心的感谢。

On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样？ How are you making out in Beijing? 我一定向他转达您的问候和邀请。

I'll surely remember you and your invitation to him.欢迎美商来北京投资。

American businessmen are welcome to make investment in Beijing.欢迎多提宝贵意见。

Your valuable advice is most welcome.不虚此行!It's a rewarding trip!您的日程很紧,我们的会见是否就到此为止。

接待礼仪-接待常用英语

理事长办公室独家机密翻版必究(一)接待礼仪、常用英语1)有外宾来访时，首先应该了解对方的车次，航班，安排以及客人身份。

2)我们作为主人，去接外宾时，应提前到达机场或车站等待，绝不能让客人久等。

因为客人来时，看到有人迎接，心里必定高兴，反之，则会留下心中阴影，事后无论怎样解释，都难以抹去这种失职和不守信誉的印象。

3)车抵达时，迎上前开门，莫慌，面带微笑，等领导先说话，然后再进行自我介绍，同时记得要先对客人说“一路辛苦了”之类的话。

4)接待方应提前准备好外宾的住宿以及行程，并打印一些资料给外宾，如地图，景点。

5)一般情况下，我们会负责讲解校园，所以要对校园有熟悉的了解（包括中英文），这样才能做好接待工作。

下面有系列资料。

接待时注意事项：1)送名片时，双手敬上。

接名片后，真看或假装看一会。

2)当客人闲置时，提供水或饮料。

3)在走廊走法：在客人二三步之前，让客人走内侧，为了安全。

4)上楼梯，客人前，接待后。

下楼梯，接待前，客人后，为了安全。

5)坐电梯，接待先进，客人先出。

6)研究一下茶道7)交谈距离：别太近，尤其是和美国人。

1米左右，不要面对面，30度角。

想坐他们旁边，要先问问“MayI sit here?”8)握手：男女之间，女人先伸手；长幼之间，长者先伸手；上下级之间，上级先伸手；宾主之间，主任先伸手。

对于爱出汗的人，最好随身带纸巾，握手前先擦擦，因为谁也不想握一个粘糊糊的手。

9)美国人喜欢直呼其名，不用加先生，夫人之类的。

10)与美国人交谈，莫问私事。

由于文化原因，有些问题是他们所忌讳的。

不要问年龄，婚姻，收入，信仰等，也不要问；“你这个衣服多少钱呀？”，这样会遭人厌恶。

11)对美国人多说“Please”“Thank you”“Sorry”“Can I help you”这样的话，因为这些在美国很普遍，随处可闻。

咳嗽或打喷嚏，就要说“Sorry”。

12)陪车时，客人坐在后排右侧，主人坐在后排左侧，翻译坐在前排。

接待外宾服务常用英语

接待外宾服务常用英语简介在现今世界日益全球化的背景下，国际间的交往和合作越来越频繁。

作为一个接待外宾的工作人员，能够流利地使用英语并熟悉接待外宾服务常用英语表达将极大地提升工作效率和服务质量。

本文将介绍一些接待外宾服务常用英语的表达方式，以帮助读者提升专业能力。

到达接待区在外宾到达接待区时，我们需要用英语表达出我们的欢迎之意和对他们的关注。

以下是一些常用的英语表达：1.Welcome to [地点]! （欢迎来到[地点]！）2.How was your trip? （旅途顺利吗？）3.Did you have a comfortable flight? （你的飞行是否舒适？）4.Can I offer you some refreshments? （要喝点什么？）5.Do you need any assistance with your luggage? （需要帮忙携带行李吗？）6.Is there anything else I can do for you? （还有什么我可以帮您的吗？）办理入住手续当外宾来到酒店或宾馆时，我们需要进行入住手续，以下是一些常用的英语表达：1.May I have your reservation details, please? （请问您有预订吗？）2.Could you fill out this registration card, please? （请填写这张登记卡）3.Could I have a copy of your passport, please? （请给我一份您的护照复印件）4.Would you like a smoking or non-smoking room? （您需要吸烟房间还是非吸烟房间？）5.Here is your room key. （这是您的房间钥匙）6.Breakfast is served from 7 am to 10 am. （早餐时间是从早上7点到10点）7.If you need any assistance during your stay, feel free tocontact our front desk. （如果您在逗留期间需要任何帮助，请随时联系我们的前台）宴请客人当外宾来到我们的餐厅或休息区，我们需要用英语表达我们的欢迎之意以及提供帮助。

外事接待英语口语：接待外宾

★⽆忧考频道为友整理的《外事接待英语⼝语：接待外宾》，供⼤家参考学习。

Chapter 2 Receiving Foreign Guests.接待外宾Dialogue 1 At the Airport.在机场professional Terms专业术语secretary n.秘书import n.进⼝export n.出⼝textile n.织物airport n飞机场flight n.飞⾏baggage n.⾏李suitcase n.⼿提箱Excuse me, are you Mr. Wilson from the United State or America?请问，你是美国来的威尔逊先⽣吗？Yes , I am.是的，我是。

I'm Mei Wen,the secretary of China National Textiles Import & Export Corporation.我是梅雯，中国纺织品进出⼝公司的秘书。

How do you do. Miss Mei.你好，梅⼩姐。

how do you do, Mr.Willson, Welcome to China.你好，威尔逊先⽣，欢迎你来到中国。

Thank you. It's very kind of you to come to meet me at the airport ,Miss Mei.谢谢，梅⼩姐。

你到机场来接我，真太客⽓了。

It's my pleasure , I hope you will enjoy your stay here.乐意效劳。

希望你在这⼉过得愉快。

Thank you , I'm sure I will.谢谢，我相信会的。

Did you have a pleasant flight?你路途上过得愉快吗？Yes, quite a nice flight.是的，愉快，这是⼀次⾮常愉快的旅⾏。

接待外国人英文口语（ok）

接待外国人英文口语（ok）第一篇：接待外国人英文口语(ok)接待外国人英文口语询问访客身份：May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？Could you tell me what company you are representing? 能告诉我您代表什么公司吗？如果碰到了老朋友可以说：What brings you here? 是什么风把你吹来了？询问是否预约，来访目的？Do you have an appointment? 约好了吗？Would you give me your business card? 请给我您的名片好吗？And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？-让客人稍候片刻：I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

给客人倒茶，礼貌待客：Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)带客人去见经理：Please have a seat, Mr.Jones and Mr.Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。

Mr.Chen is expecting you.I'll tell him that you're here.陈先生正在等你。

我去告诉他你已到。

Would you come this way, please? 请随我这边来。

接待外国客人常用英语

接待外国客人常用英语接待外国客人常用英语1I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

2 Y ou're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。

3 It's just the matter of the schedule, that is, if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。

4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。

5 If he wants to make any changes, minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。

6 Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判？7 So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗？8 We'll leave some evenings free, that is, if it is all right with you.如果你们愿意的话，我们想留几个晚上供你们自由支配。

9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

10 That'll put us both in the picture.这样双方都能了解全面的情况。

接待外国人常用语

接待外国人常用语接待外国客户常用的商务英语1.Excuse me. Are you Susan Davis from Western Electronics?对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Y es, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight? Was it comfortable?你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight?你旅途愉快吗？10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight?你的航班怎样？12.Did you get any sleep on the plane?你在飞机上睡觉了吗？13.Mr. Wagner, do you have a hotel reservation?华格纳先生，你预订过旅馆吗？14.No, I don"t. Will it be a problem?不，我没有，会有困难吗？15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

商务接待英语口语_接待外宾常用英语口语

商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。

）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。

） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。

）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。

）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。

）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。

）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。

）We're looking forward to working with you.（我们期待与您合作。

接待外宾

在接待国外客户时，外贸人员经常用到的英语如下：1.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.2.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!3.约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We’ll leave some evenings free, that is, if it is all right with you.4.品质1. We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text5.问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d ha ve a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?6.机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?7.相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am B enjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.8.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you’re so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That’s just what we want to hear.9.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you其他语句1.Excuse me. Are you Susan Davis from Western Electronics？对不起，你是来自西方电子公司的苏姗•戴卫斯吗？2.Yes，I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

接待老外全程英语口语

接待老外全程英语口语接待老外全程英语口语示例如下:1. 欢迎用语Welcome to our hotel. How may I assist you today?2. 介绍酒店May I introduce you to our hotel"s facilities and services?3. 询问需求Do you have any specific needs or preferences that you would like to share with us?4. 安排住宿We can arrange for your accommodation based on your preferences. Would you like a standard room or a superior room?5. 解答疑问If you have any questions or concerns, please don"t hesitate to let us know. We"re here to assist you.6. 安排餐饮We can arrange for your dietary needs, if necessary. Do you have any special requests for breakfast or dinner?7. 提供帮助If you need any help or assistance during your stay, please don"t hesitate to let us know. We"re here to make your stay enjoyable and comfortable.8. 送客出门Thank you for choosing our hotel. We hope you have a pleasant stay. Have a safe and enjoyable trip home.。

接待外宾服务常用英语

接待外宾服务常用英语第一篇：接待外宾服务常用英语收集了绝大部分常用接待语境，前部分英文介绍和各种接待用语，后部分中文介绍如何接待外宾的到来，欢迎广大英文工作者采纳！接待服务常用英语一、欢迎和问候语：1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。

3、How are you?您好吗？ Fine, Thanks.And you ?很好，谢谢。

您好吗？4、Welcome to our hotel(restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。

5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7、Have a good time!祝您过得愉快！二、电话用语：8、hotel , front desk.Can I help you?**饭店，前厅。

您找谁？9、Sorry, I've dialed the wrong number.对不起，我拨错号了。

10、May I speak to your general manager?能和你们总经理说话吗？ Speaking.我就是。

11、Sorry, he is not in at the moment.对不起，他现在不在。

接待外宾实用口语培训PPT课件

Your valuable advice is most welcome. 欢迎多提宝贵意见。 Thank you so much for coming!感谢光临！
Hope you'll come again.欢迎再来！ I am looking forward to your visit again! 我期待您的再次来访
Welcoming
On behalf of …, I’m very glad to welcome you here. 我代表xx公司,非常高兴欢迎您的光临 It’s a pleasure to see you here.
很高兴在此见到您
Welcome to…
感谢您的光临 welcome
Sample Dialogue
A: Good morning. It is a pleasure to see you here at ABC company. Thank you for coming here all this way. I’m John Smith. I look after the accounting department(会计部门) here. B: Nice to meet you, John. It is great to be here, my name is Susan Wong. A: Nice to meet you, too. Susan.
Sample Dialogue Offering Dining
Greetings
Good morning，sir. 早上好,先生 Good afternoon, madam . 中午好，女士 Good evening. 晚上好 How do you do? 你好吗？ ——How do you do? It’s nice to meet you. 很高兴见到您 ——It’s nice to meet you, too. ——Me，too. 我也是

酒店旅馆饭店接待外宾英语

酒店旅馆饭店接待外宾英语一、欢迎和问候语1. Good morning/afternoon/evening, sir/madam早上（下午、晚上）好，先生（夫人）。

2. How do you do?您好！（初次见面）Glad to meet you .很高兴见到您。

3. How are you?您好吗？Fine, thanks. And you?很好，谢谢。

您好吗？4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。

5. Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。

6. I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7. Have a good time!祝您过得愉快！二、电话用语1. **hotel, front desk. Can I help you? **饭店，前厅。

您找谁？2. Sorry, I've dialed the wrong number.对不起，我拨错号了。

3. May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。

4. Sorry, he is not in at the moment.对不起，他现在不在。

Would you like to leave a message?您要留口信吗？5. Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？三、祝贺用语1. Congratulations!祝贺您！2. Happy birthday!生日快乐！3. Happy New Year!新年快乐！4. Merry Christmas!圣诞快乐！5. Have a nice holiday!假日快乐！6. Wish you every success!祝您成功！四、答谢和答应语1. Thank you (very much).谢谢您（非常感谢）2. Thank you for your advice (information , help)感谢您的忠告（信息、帮助）。

接待外宾常用语（精选五篇）

接待外宾常用语（精选五篇）第一篇：接待外宾常用语1.Good to meet you.很高兴见到你。

2.Glad to meet you, too.也很高兴见到你。

3.Hi, I'm zhao hai.Welcome to my hometown!嗨，我是赵海，欢迎来到我的家乡。

4.Thank you.I'm David.谢谢你，我是大卫。

5.How many times have you been to Inner Mongolia？您来内蒙古多少次啦？6.Actually it's my first time here.实际上这是我第一次来这里。

7.I'd like to have you for dinner.我想邀您一起进餐。

8.Thanks, it would be my pleasure.谢谢，这是我的荣幸。

9.What do you feel like drinking?您想喝点什么？ 10.Tea is fine with me.喝茶好了。

11.Do you like spicy food?你喜欢吃辛辣的食物吗？ 12.The spicier the better.越辣越好。

13.Would you mind if I order for us?-我来点菜介意吗？14.Sure thing, we have the same taste.当然不，我们口味相同。

15.How about some barbecue?来点烤肉好吗？16.No.Thank you.I’m stuffed.不，谢谢，我吃饱了。

17.It's wonderful to have friends visiting from afar.Cheers!有朋自远方来不亦乐乎。

干杯！18.Cheers!干杯！19.You use chopsticks so well.Where did you learn? 你用筷子用的真好，在哪儿学的？20.Just now, from watching you.It's not big deal.-就现在，看着你用学的，不是什么大事。

接待外国人常用语修订稿

接待外国人常用语集团文件发布号：（9816-UATWW-MWUB-WUNN-INNUL-DQQTY-接待外国客户常用的商务英语1.Excuse me. Are you Susan Davis from Western Electronics对不起，你是来自西方电子公司的苏姗·戴卫斯吗2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight Was it comfortable你坐的班机怎么样还舒服吗8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight你旅途愉快吗10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight你的航班怎样12.Did you get any sleep on the plane你在飞机上睡觉了吗13.Mr. Wagner, do you have a hotel reservation华格纳先生，你预订过旅馆吗14.No, I don"t. Will it be a problem不，我没有，会有困难吗15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

接待外宾英语

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Introduction
❖Third-party Introduction 介绍第三方 ▪ I’d like to introduce you to … ▪ 我想向您介绍… ▪ A, let me introduce you to … ▪ A，请允许我向您介绍… ▪ A, I’d like you to meet … ▪ A，我想向您介绍… ▪ This is … He’s in charge of…他是… 他主管… He looks after…他负责…
He’s our … Director/Manager. 他是我们的…部门经理
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Introduction
❖Responses 回答
▪ I have heard a great deal /so much about you. 久仰大名
▪ I have been looking forward to seeing you in person. 我一直期待见到您本人！
B: 很高兴见到您，约翰！我一直很期待见到您本人！
C: Nice to meet you too, Jack. Would you mind exchanging your business card with me?
C: 我也很高兴见到您，杰克！你愿意和我交换名片吗？
B: Of course. Here you are.
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Hale Waihona Puke 13Hotel❖ Would you like to go to your hotel to rest and have a shower, or go to our company first?