公司官方培训手册(英文版)
新员工入职培训手册英文版
FRONT DESKDear team member,Firstly, a very warm welcome to the Crowne Plaza Shenzhen as part of Front Office Department. Our key to success depends very much on your positive attitude, creative flair and eye to details. We are committed to develop people through knowledge enlarging, skill training and workforce motivation. Your remarkable contribution in Front Office Department will be greatly appreciated.真诚欢迎您加入深圳威尼斯皇冠假日酒店,成为酒店前厅部的成员。
你们积极的工作态度,创造性的思维及细致周到的服务,将是我们取得成功的关键因素。
我们激励员工通过不断的学习和培训,来丰富专业知识,改善服务技巧,提高劳动生产力,最终取得整体前厅部的成功。
I wish you a pleasant and fruitful working experience at Front Office Department.祝愿您在这个团队里工作愉快,并获得宝贵的工作经历。
Yours truly,此致TABLE OF CONTENTS Part 1➢Welcome Letter From Director of Rooms Page 02 ➢Departmental Organization Chart Page 04 Part 2➢ Job description Page05 Part 3➢ Standard Operating Procedures●Register F I T Page 09●Check Out Guest Page 12●Group Check In Page 15●Group Check Out Page 17●PCR Enrollment Page 18●Make a Reservation Page 20●Group Information Check Page 23●Free Room Upgrade Page 25●House Use and Complimentary Room Page 26●Room Change Page 27●Extra Bed Page 29●Late Check Out Page 30●Extension Page 32●Cancellation Page 34●Incognito Call, Screen Call and Do Not Disturb Page 36●Sleep Out Page 38●Authorization Of Entry To Guest Room Page 39●Advance Deposit Page 41●Handling Of Foreign Currency and CompanyCheck as Deposit. Page 45●Account Information For Credit Card Page 46●Account Information For Direct Billing Page 47●Account Information Travel Voucher Page 48●Cash Paid Out, Cash Advance and Rebate Page 50●Cash Float Hand Over and Control Page 53●Drop Safe Page 54●Contingency Report Page 55●Computer System Down Procedure Page 56 Part 4➢ Acknowledgement letter by employee Page 57FRONT OFFICE ORGANIZATION CHARTFOM 前厅部经理1Asst.FOM 前厅部副经理1Asst. Manager CPC Manager Reception Manager大堂副理行政楼层经理接待经理Mr. Oliver Zhao Mr. Lee Kwan TaeMs. Annie CaiMr. Steven Wang 11Ms. Betty Zhao Mr. Johnson Zhu4FD Senior SupervisorSenior Supervisor Senior Supervisor 高级接待主管礼宾部高级主管车队高级主管111GRO Supervisor BC Supervisor GSC Supervisor Concierge Supervisor客户关系主管商务中心主管客户服务中心主管礼宾部主管1111Senior GRO FD Asst. Supervisor BC Asst. Supervisor GSC Asst. Supervisor Asst. Supervisor 高级客户关系主任接待副主管商务中心副主管客户服务中心副主管礼宾部副主管22132GRO FD Agent BC Clerk GSC Clerk Bellman & Door girl Driver 客户关系主任接待员商务中心文员客户服务中心文员行李生&门童司机101221015101Guest Service Center Manager客户服务中心经理Ms. Sandra Huang1Mr. David YangChief Concierge礼宾司JOB DESCRIPTIONJOB TITLE: Front Desk AgentAREA/DEPARTMENT: Rooms Division / Front OfficeREPORTS TO: Front Desk Supervisor / Reception Manager POSITIONS SUPERVISED: NilJOB SCOPE: Under the general direction of the ReceptionManager or his / her delegate and within thelimits of established InterContinental HotelsGroup brand and local policies andprocedures, responsible for all activitiesrelevant to the Front Desk such as thereception, check in / out, rooming of all Hotelguests, foreign exchange, responsible foraccounting and collection of all revenuesand monies, assists them with inquiries.Promotes the desired work culture aroundthe five core values of Trust, Integrity,Respect, One Team and Service of theInterContinental Hotels Group and the brandethos.TESTIMONIAL: I have read and received a copy of the description and fully understand that violation of any of the stated responsibilities and duties is grounded for disciplinary action.Signature: ……………………………………………………………………………………………Date: ………………….SUBJECT : REGISTER FITWhen the guest approach FD counter, the following checking in procedure should be processed.当客人来到前台时,根据以下程序登记入住。
新员工培训手册(英文版)(ppt 91)
Overview of Core Frameworks
Local Training Module For First-year Associates Associate Handbook
FOREWORD AND OBJECTIVE
This Organization Practice(OP) document provides an overview for use in local training sessions for first-year associates. It is part of a “series on functional areas.” The objective of the series is to introduce McKinsey practitioners to the basics in each of our functional areas of expertise. All the documents in the series are comprehensive in nature and describe the current tools and frameworks in that functional area
These three elements both reinforce and constrain each other. The best strategy is only relevant if it is operationally and organizationally feasible. The optimal organizational design depends upon the strategic requirement and the operational methods of the client.
企业知识培训课程(英文版)
•10-11 •11
Product Departmentalization
•Bombardier, Ltd.
• Mass transit
•
sector
•Recreational and Utility •Vehicles Sector
•Rail Products •Sector
•Mass Transit •Division
– determines the number of levels and managers in an organization
– the wider the span, the more efficient the organization – appropriate span influenced by:
•5
Outline 3
C) Common Organizational Designs a) Traditional Organizational Designs Simple Structure Functional Structure Divisional Structure b) Contemporary Organizational Designs Team-Based Structures Project and Matrix Structures Autonomous Internal Units The Boundaryless Organization
•4
Outline 2 B) Organizational Design Decisions
a) Mechanistic and Organic organization b) Contingency Factors
新员工入职培训手册-英文版
FRONT DESKDear team member,Firstly, a very warm welcome to the Crowne Plaza Shenzhen as part of Front Office Department. Our key to success depends very much on your positive attitude, creative flair and eye to details. We are committed to develop people through knowledge enlarging, skill training and workforce motivation. Your remarkable contribution in Front Office Department will be greatly appreciated.真诚欢迎您加入深圳威尼斯皇冠假日酒店,成为酒店前厅部的成员。
你们积极的工作态度,创造性的思维及细致周到的服务,将是我们取得成功的关键因素。
我们激励员工通过不断的学习和培训,来丰富专业知识,改善服务技巧,提高劳动生产力,最终取得整体前厅部的成功。
I wish you a pleasant and fruitful working experience at Front Office Department.祝愿您在这个团队里工作愉快,并获得宝贵的工作经历。
Yours truly,此致TABLE OF CONTENTS Part 1➢Welcome Letter From Director of Rooms Page 02 ➢Departmental Organization Chart Page 04 Part 2➢ Job description Page05 Part 3➢ Standard Operating Procedures●Register F I T Page 09●Check Out Guest Page 12●Group Check In Page 15●Group Check Out Page 17●PCR Enrollment Page 18●Make a Reservation Page 20●Group Information Check Page 23●Free Room Upgrade Page 25●House Use and Complimentary Room Page 26●Room Change Page 27●Extra Bed Page 29●Late Check Out Page 30●Extension Page 32●Cancellation Page 34●Incognito Call, Screen Call and Do Not Disturb Page 36●Sleep Out Page 38●Authorization Of Entry To Guest Room Page 39●Advance Deposit Page 41●Handling Of Foreign Currency and CompanyCheck as Deposit. Page 45●Account Information For Credit Card Page 46●Account Information For Direct Billing Page 47●Account Information Travel Voucher Page 48●Cash Paid Out, Cash Advance and Rebate Page 50●Cash Float Hand Over and Control Page 53●Drop Safe Page 54●Contingency Report Page 55●Computer System Down Procedure Page 56 Part 4➢ Acknowledgement letter by employee Page 57FRONT OFFICE ORGANIZATION CHARTFOM 前厅部经理1Asst.FOM 前厅部副经理1Asst. Manager CPC Manager Reception Manager大堂副理行政楼层经理接待经理Mr. Oliver Zhao Mr. Lee Kwan TaeMs. Annie CaiMr. Steven Wang 11Ms. Betty Zhao Mr. Johnson Zhu4FD Senior SupervisorSenior Supervisor Senior Supervisor 高级接待主管礼宾部高级主管车队高级主管111GRO Supervisor BC Supervisor GSC Supervisor Concierge Supervisor客户关系主管商务中心主管客户服务中心主管礼宾部主管1111Senior GRO FD Asst. Supervisor BC Asst. Supervisor GSC Asst. Supervisor Asst. Supervisor 高级客户关系主任接待副主管商务中心副主管客户服务中心副主管礼宾部副主管22132GRO FD Agent BC Clerk GSC Clerk Bellman & Door girl Driver 客户关系主任接待员商务中心文员客户服务中心文员行李生&门童司机101221015101Guest Service Center Manager客户服务中心经理Ms. Sandra Huang1Mr. David YangChief Concierge礼宾司JOB DESCRIPTIONJOB TITLE: Front Desk AgentAREA/DEPARTMENT: Rooms Division / Front OfficeREPORTS TO: Front Desk Supervisor / Reception Manager POSITIONS SUPERVISED: NilJOB SCOPE: Under the general direction of the ReceptionManager or his / her delegate and within thelimits of established InterContinental HotelsGroup brand and local policies andprocedures, responsible for all activitiesrelevant to the Front Desk such as thereception, check in / out, rooming of all Hotelguests, foreign exchange, responsible foraccounting and collection of all revenuesand monies, assists them with inquiries.Promotes the desired work culture aroundthe five core values of Trust, Integrity,Respect, One Team and Service of theInterContinental Hotels Group and the brandethos.TESTIMONIAL: I have read and received a copy of the description and fully understand that violation of any of the stated responsibilities and duties is grounded for disciplinary action.Signature: ……………………………………………………………………………………………Date: ………………….SUBJECT : REGISTER FITWhen the guest approach FD counter, the following checking in procedure should be processed.当客人来到前台时,根据以下程序登记入住。
麦肯锡公司新员工培训手册(英文版)(ppt 91页)
These three elements both reinforce and constrain each other. The best strategy is only relevant if it is operationally and organizationally feasible. The optimal organizational design depends upon the strategic requirement and the operational methods of the client.
14Mckinsey-新员工培训手册(内有全部麦肯锡的工具和方法介绍)英文
Overview of Core Frameworks
Local Training Module For First-year Associates Associate Handbook
FOREWORD AND OBJECTIVE
This Organization Practice(OP) document provides an overview for use in local training sessions for first-year associates. It is part of a “series on functional areas.” The objective of the series is to introduce McKinsey practitioners to the basics in each of our functional areas of expertise. All the documents in the series are comprehensive in nature and describe the current tools and frameworks in that functional area At the end of this document, you can find a section describing a selection of the core documents and handbooks that can give you further details on some of the frameworks descried here. All of these documents are now on PDNet; and hard copies of them can be requested from PDNet Express, which will deliver them in 24 hours The contents of this document have been adapted for local training sessions through “Switching Tracks” — OP’s first-year module videotape, which communicates the basic concepts in a concise and visual way using an actual client — The Scandinavian Railroad Company. It is 40 minutes long and should be presented in 3 short segments. Between these segments, the faculty member runs the attached exercises, adds any commentary he/she considers necessary to clarify the concepts, and provides personal experience on selected topics. A copy of the videotape and moderator’s guide with exercises can be requested from the Firm
四季酒店集团员工培训手册英文版本
Standards TrainingFor()F LOOR SUPERVISORT ABLE OF C ONTENTSFloor supervisor/HousekeepingT OPIC P AGE #TRAINING CHECKLIST 1SECTION 1 - CORE STANDARDSCore Standards Defined 7Golden Rule 8Service Culture Standards 8Four Seasons Core Standards for Guest Room Initial Service 9Four Seasons Core Standards for Guest Room daily Service 11Four Seasons Core standards for Guest Room Evening Service 13Four Seasons Core standards for Housekeeping/Maintenance Request 15Four Seasons Core Standards for Problem Resolution 16SECTION 2 - SEQUENCE OF SERVICESequence of Service Defined 19Sequence for Inspecting a Check-Out/ Vacant Room 20SECTION 3 - HOW TO’SHow To’s Defined23Do’s & Don’ts24How To’s for Inspecting a Check Out/Vacant Room25Additional Ho w To’s32SECTION 4 – TRAINING RESOURCESInsert all items that would be an appendices and include:1.Hotel Floor Diagrams2.Pictures of amenity placement3.Housekeeping report4.Safety checklist for Housekeeping5.MSDS Compliance6.Bloodborne Pathogensputer application training8.Hotel FactsS TANDARDS T ESTT RAINING C HECKLISTfloor supervisorName:Hire Date:Completion Date:Trainer:A trainer or manager will teach you the tasks and responsibilities of your position. As you learn each of the items below, place your initials and date. This is an indication that you have been shown how to perform the task and have had the opportunity to demonstrate your abilities. If at any time you are uncertain or are uncomfortable on how to perform any of the tasks, it is your responsibility to inform your trainer. It is our commitment to provide you with the necessary tools and skills for you to be successful in your new position.Task and Responsibilities Date Trainee Trainer Section 1 - Core StandardsCore Standards DefinedService Culture StandardsCore Standards for Guest Room Initial ConditionTask and Responsibilities Date Trainee Trainer Core Standards for Guest Room Daily ServiceCore Standards for Guest Room Evening ServiceCore Standards for Problem ResolutionSection 2 - Sequence of ServiceSequence of Service DefinedSequence of Service for Inspecting a Check out/Vacant RoomSection 3 - How To’sHow To’s DefinedDo’s and Don’tsHow To’s for Inspecting a Check-Out/Vacant RoomEnter the guest roomStart from entrance – move around the roomInspect the room for maintenanceInspect trash binsInspect bed making/under bedInspect dustingInspect night stand closest to bathroomClock radio – set alarm to 12pm/radio at 92.5Night set closest to desk:Telephone/notepad/pencil/Inspect for cleanlinessMove clockwise to inspectFurniture/check drawer linersLamps/bulb wattage is 100 watts/light switchesWindows/check plants in suitesSecond telephone (desk)Desk/chairsPictures (frames/glass)Armoire (top right drawer – turndown tray)Television/CDDrawers (Bottom left drawer – 2 laundry bags/dockets)Inspect closetShelvesWalls (Shoe horn, Clothes brushMirrorsHangers (7 male, 2 satin, 5 female)Safe – safe drawer(Bed spread Bag/shopping bag)Inspect Mini-barCoffee Maker/Kettle/Mugs/Amenity BoxIce Bucket/Glasses。
新员工培训必备手册(英文版)
•This document focuses on one vertex of this triangular relationship. It would be wrong, however, to believe that you can achieve the impact we seek by focusing on one vertex. We need to consider all three in every study.
2024年公司员工招聘与培训手册英文版
2024年公司员工招聘与培训手册英文版2024 Employee Recruitment and Training ManualWelcome to our company! This manual is designed to provide you with important information regarding our employee recruitment and training processes for the year 2024.Employee RecruitmentOur company follows a rigorous recruitment process to ensure that we bring in the best talent. We believe in diversity and inclusion, and we strive to create a team that represents a variety of backgrounds and perspectives.Recruitment Process1. Job Posting: All available positions will be posted on our company website and other relevant job boards.2. Application Review: Our HR team will review all applications and select candidates for interviews.3. Interviews: Shortlisted candidates will be invited for interviews with the hiring manager and other relevant team members.4. Selection: The final selection will be made based on the candidate's qualifications, experience, and fit with our company culture.Employee TrainingOnce you join our team, we are committed to helping you grow and develop your skills. Our training programs are designed to provide you with the knowledge and tools you need to succeed in your role.Training Programs1. Onboarding: All new employees will go through a comprehensive onboarding program to familiarize themselves with our company policies, culture, and procedures.2. Job-specific Training: Depending on your role, you will receive job-specific training to ensure that you have the skills and knowledge needed to excel in your position.3. Professional Development: We offer various professional development opportunities, such as workshops, seminars, and online courses, to help you continue learning and growing in your career.ConclusionWe believe that by attracting top talent through our recruitment process and providing comprehensive training programs, we can create a strong and successful team. We are excited to have you on board and look forward to working together to achieve our goals in 2024!If you have any questions or need further information, please do not hesitate to reach out to our HR team.。
欧美企业员工培训手册【word版】3p
R ECEIPT OF E MPLOYEE H ANDBOOKPlease sign this form and return it to Human ResourcesI have received a copy of the Char-Broil Asia Employee Handbook which is effective May 1, 2007. I understand this is for informational purposes only, and it is my responsibility to review and become familiar with all of the material contained in it.I further understand the content of this Handbook supersedes any and all handbooks, guidelines and personnel policies previously issued. Terms of a valid Employment Contract will supercede this document in cases in which the Employment Contract terms are different from those within this document. I also understand the company may supersede, change, eliminate or add to any policies, benefits or practices described in the Handbook at its discretion, with or without prior notice.I agree and understand this Handbook is not intended to create an express or implied contract of employment, nor does it guarantee my continued employment with the company.I further agree that my employment is “at will” and may be terminated at any time by me or the company, with or without prior notice and with or without cause.My signature below indicates that I have received my personal copy of the Handbook. Employee Signature_________________________________________________ Employee Name (printed)____________________________________________ Location__________________________________________________________Date_____________________________________________________________mmeans。
新员工入职培训手册英文版
FRONT DESKDear team member,Firstly, a very warm welcome to the Crowne Plaza Shenzhen as part of Front Office Department. Our key to success depends very much on your positive attitude, creative flair and eye to details. We are committed to develop people through knowledge enlarging, skill training and workforce motivation. Your remarkable contribution in Front Office Department will be greatly appreciated.真诚欢迎您加入深圳威尼斯皇冠假日酒店,成为酒店前厅部的成员。
你们积极的工作态度,创造性的思维及细致周到的服务,将是我们取得成功的关键因素。
我们激励员工通过不断的学习和培训,来丰富专业知识,改善服务技巧,提高劳动生产力,最终取得整体前厅部的成功。
I wish you a pleasant and fruitful working experience at Front Office Department.祝愿您在这个团队里工作愉快,并获得宝贵的工作经历。
Yours truly,此致TABLE OF CONTENTSPart 1ØWelcome Letter From Director of Rooms Page 02ØDepartmental Organization Chart Page 04 Part 2Ø Job description Page05Part 3Ø Standard Operating Procedures●Register F I T Page 09●Check Out Guest Page 12●Group Check In Page 15●Group Check Out Page 17●PCR Enrollment Page 18●Make a Reservation Page 20●Group Information Check Page 23●Free Room Upgrade Page 25●House Use and Complimentary Room Page 26●Room Change Page 27●Extra Bed Page 29●Late Check Out Page 30●Extension Page 32●Cancellation Page 34●Incognito Call, Screen Call and Do Not Disturb Page 36●Sleep Out Page 38●Authorization Of Entry To Guest Room Page 39●Advance Deposit Page 41●Handling Of Foreign Currency and CompanyCheck as Deposit. Page 45●Account Information For Credit Card Page 46●Account Information For Direct Billing Page 47●Account Information Travel Voucher Page 48●Cash Paid Out, Cash Advance and Rebate Page 50●Cash Float Hand Over and Control Page 53●Drop Safe Page 54●Contingency Report Page 55●Computer System Down Procedure Page 56Part 4Ø Acknowledgement letter by employee Page 57FRONT OFFICE ORGANIZATION CHARTFOM 前厅部经理1Asst.FOM 前厅部副经理1Asst. Manager CPC Manager Reception Manager大堂副理行政楼层经理接待经理Mr. Oliver Zhao Mr. Lee Kwan TaeMs. Annie CaiMr. Steven Wang 11Ms. Betty Zhao Mr. Johnson Zhu4FD Senior SupervisorSenior Supervisor Senior Supervisor 高级接待主管礼宾部高级主管车队高级主管111GRO Supervisor BC Supervisor GSC Supervisor Concierge Supervisor客户关系主管商务中心主管客户服务中心主管礼宾部主管1111Senior GRO FD Asst. Supervisor BC Asst. Supervisor GSC Asst. Supervisor Asst. Supervisor 高级客户关系主任接待副主管商务中心副主管客户服务中心副主管礼宾部副主管22132GRO FD Agent BC Clerk GSC Clerk Bellman & Door girl Driver 客户关系主任接待员商务中心文员客户服务中心文员行李生&门童司机101221015101Guest Service Center Manager客户服务中心经理Ms. Sandra Huang1Mr. David YangChief Concierge礼宾司JOB DESCRIPTIONJOB TITLE: Front Desk AgentAREA/DEPARTMENT: Rooms Division / Front OfficeREPORTS TO: Front Desk Supervisor / Reception Manager POSITIONS SUPERVISED: NilJOB SCOPE: Under the general direction of the ReceptionManager or his / her delegate and within thelimits of established InterContinental HotelsGroup brand and local policies andprocedures, responsible for all activitiesrelevant to the Front Desk such as thereception, check in / out, rooming of all Hotelguests, foreign exchange, responsible foraccounting and collection of all revenuesand monies, assists them with inquiries.Promotes the desired work culture aroundthe five core values of Trust, Integrity,Respect, One Team and Service of theInterContinental Hotels Group and the brandethos.TESTIMONIAL: I have read and received a copy of the description and fully understand that violation of any of the stated responsibilities and duties is grounded for disciplinary action.Signature: ……………………………………………………………………………………………Date: ………………….SUBJECT : REGISTER FITWhen the guest approach FD counter, the following checking in procedure should be processed.当客人来到前台时,根据以下程序登记入住。
四季酒店集团员工培训手册(英文版本)(DOC 46页)【企管 精品】
读万卷书 行万里路
旗开得胜
PAGE #
1
7 8 8 9 11 13 15
1
Four Seasons Core Standards for Problem Resolution SECTION 2 - SEQUENCE OF SERVICE Sequence of Service Defined Sequence for Inspecting a Check-Out/ Vacant Room SECTION 3 - HOW TO’S How To’s Defined Do’s & Don’ts How To’s for Inspecting a Check Out/Vacant Room Additional How To’s SECTION 4 – TRAINING RESOURCES Insert all items that would be an appendices and LIST
FLOOR SUPERVISOR
英语培训手册 English Training Manual
英语培训手册English Training Manual目录CONTENTSForeword 前言Part One 第一部分Courtesy English 基本礼貌用语Part Two 二部分Food and Beverage Service 餐饮服务前言Foreword步入全球知识经济时代后,中国饭店业与国际接轨日趋紧密。
英语作为一种国际语言,是酒店员工与外宾交流的主要语言工具,已成为酒店员工需要掌握的一项基本技能。
为进一步提高员工的英语水平,酒店人力资源部特编写了这本英语培训手册,以方便员工随时学习。
学以致用,是我们学习的最终目标。
愿您不断在工作中找到学习的动力,在交流中获得分享知识的乐趣。
人力资源部AS the world has already stepped into the era of knowledge economy, China’s hotel industry is closely related to the international market. English, a word language, functions as a main tool or a basic ability for hotel staff to communicate with foreign guests. This English Training Manual is compiled by the Human Resources Department for the staffs study and improvement.Put what we learn into practice. Wish you would obtain motivation of the study from your working, and benefit from the learning.Human Resources Department基本礼貌英语Courtesy English一、欢迎问候语Welcome and Greeting1、Good morning (afternoon, evening),sir (madam).早上(下午,晚上)好,先生(夫人)。
某公司新员工培训管理手册英文版
Practical operation training
By simulating actual work scenarios, conducting practical operations and team collaboration training, we aim to cultivate the practical skills and teamwork spirit of new employees.
03
Training methods and approaches
Use of online learning management systems (LMS) to provide courses, videos, and materials for self-study
E-learning Platforms
Job related training
The training should be closely aligned with the job requirements and responsibilities of the new employees
Flexibility
The training program should be flexible, allowing for individong new employees
The company lies in a continuous learning approach, providing opportunities for employees to develop their skills and knowledge through their employment
Blending different methods resources active participation and enhancement retention of information
企业培训师培训资料(英文版)(ppt 72页)
– Rock, shake, lean too much.
......
Visual Skills – Hands
• Gesture complements talk.
– Should come naturally, without thinking. – Make sure they match!
• Don’t use ambiguous words in speech.
......
Vocal Skills
• Project & resonate your voice. • No “UM”s and “ER”s. (Pause instead). • Silence is a tool (To draw attention).
– “You are right. I am wrong” – Stalin to Trotsky
– “Ask not what your country can do for you; ask what you can do for your country” -- John F. Kennedy
......
-- Pericles
Communication Skills = Fake?
• Most important factor is PASSION!
– If you’re passionaቤተ መጻሕፍቲ ባይዱe, your vocal & visual skills will come naturally.
– Answer 1: “Jack Kennedy is better than you.” – Answer 2: "Senator, I served with Jack
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▪ Bottomline : To reduce manufacturing cycle time thereby achieving productivity improvement and cost savings.
********************
LOADTL/230002,LENGTH,0,OSETNO,1
SPINDL/9963,CLW
COOLNT/FLOOD
RAPID
GOTO / -2.00000, 19.00000, 20.00000
PT
2
RAPID
GOTO / -2.00000, 19.00000, 14.00000
MSC.Marc version 2005 Training MACHINING
Sheng Ping Wang MSC.Marc Development
FEM Simulation of NC Machining Processes
Objectives
• To predict the effects of insitu residual stress redistribution due to complex 3D machining of bulk components.
NC / CAD Data
CUTTER/
2.000000, .312000, .688000, .312000, .
000000,$
.000000, 4.000000
TLAXIS/ .000000, .000000, 1.000000
FEDRAT/ 50.0000
GOTO / 20.00000, 20.00000, 20.00000
MMataetreirailaltotobebe removed removed
Beam #1
Material Removal Simulation Flowchart
CAD/CAM System
FE Model (FEA Input Data)
NC/CAD DATA (Cutter Path- apt,
cl files)
FEA Solver (MSC.Marc)
Initial Stress
FEA Results (Post-processing)
Solution Procedure
1. NC Data Interface 2. Initial Residual Stress Input 2. FE Solution 3. Visualization
FEM Simulation of NC Machining Processes
▪ Approach
▪ Pseudo-simulation of machining process through automated material removal using NC cutting files (apt or cl files) as input.
▪ Assumption
▪ Apriori residual stresses in depth of work-piece influence resulting distortions more than surface residual stresses introduced by cutting process.
PT
1
PPRINT****************************************
********************
PPRINT LOAD 2" DIA FACE MILL WITH .312 CORNER
RADIUS
PPRINT****************************************
PT
3
FEDRAT/ 150.0000
GOTO / -2.00000, 19.00000, 13.30000
PT
4
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.00000, 19.00000, 13.30000
PT
5
APT Source Data
CUTTER/ 2.0,.3120,.6880,.3120,.0,.0,4.0 FEDRAT/ 50.0 GOTO/ 20.0,20.0,20.0 PPRINT*************************************** ********************* PPRINT LOAD 2" DIA FACE MILL WITH .312 CORNER RADIUS PPRINT*************************************** ********************* LOADTL/ 230002.0,LENGTH,.0,OSETNO,1.0 SPINDL/ 9963.0,CLW COOLNT/ FLOOD RAPID GOTO/ -2.0,19.0,20.0 RAPID GOTO/ -2.0,19.0,14.0 FEDRAT/ 150.0 GOTO/ -2.0,19.0,13.30 GOTO/ .0,19.0,13.30 FEDRAT/ 105.0 GOTO/ 28.0,19.0,13.30 FEDRAT/ 150.0 GOTO/ 28.0,17.60,13.30
CL Data
NC Data Interface
1. Cutter Geometry Identification
▪ Cutter statement: CUTTER/d,r,e,f,a,b,h
b e
h r f a d
Different Cutter Shapes
▪ Companies that have been using Approach
▪ Boeing, UTC (Sikorsky), Embraer, Picheney
▪ Product
▪ Solver - MSC.Marc 2005 ▪ GUI - MSC.Marc Mentat 2005
Material Removal Simulation