商务英语社交口语(二)

商务英语社交口语(二)

商务社交:解决冲突 resolve conflict

Dialogue 1

A: What should we do when we find a shortage in the shipment?/航运中发现货物短缺时，我们该怎么办,

B: You could do either of the two things: you could lodge a claim on the ship owner or on the

insurance company./你们可以选用以下两种方法之一:你们可以向船主提出索赔;或者向保险公司提出索赔。

A: Do brokers take care of that ?/经纪人处理这类事吗,

B: Yes, they usually do./是的，他们通常处理这类事。

A: Do they charge for that?/他们对此收费吗,

B: Yes, in Europe they charge a commission 1% of the amount of the claim for their

services./会的。在欧洲，他们就其提供的服务收取索赔总额1%的佣金。

A: How about in China?/那在中国呢,

B: We do the work mostly according to the international laws./我们主要根据国际法来办。

商务社交:怎么进行表扬与批评

Dialogue 1

A: Jim, your idea really helped us a lot!/吉姆，你的点子真是帮了我们大忙了。

B: Thank you. This program is working really well./谢谢。这个程序进行很顺利。

A: Yes. You are a great programmer./是啊。你是个很好的程序员。

Dialogue 2

A: Did you read the business letter I wrote, Lisa?/我写的那封商业信你看这吗，莉莎,

B: Yes, I did./是的，我看过了。

A: Then what do you think about it? Are there any mistakes?/那么你觉得怎么样,有什么错误吗,

B: No mistakes at all, Linda. You have done it excellently./什么错误也没有，琳达，你写得非常好。

A: Really? Thank you!/真的吗,谢谢～

商务社交:向同事请求帮助ask help

Dialogue

A: Good morning, Linda. There'll be some people coming into our company tomorrow.

Please make a detailed schedule for me for tomorrow./上午好，琳达。明天有几个人要来我们公司。请给我制定一份明天的详细日程表。

B: Who are they, Mr. Peter?/什么人，彼得先生,

A: They are: Mr. Jones, general manager of Fuqiang Co.; Mr. Sam, president of Bestway Co.;

and Ms. Griffin from pilot Corp./他们有:福强公司的总经理琼斯先生，百事威公司的总裁萨姆先生，以及派洛特公司的格里芬女士。

B: We'll have the board meeting at 2:30 tomorrow afternoon, won't we?/我们明天下午2点30分开董事会，是吗,

A: Yes./是的。

B: But the sales manager of Lee Brothers' , Mr. Lee, Just called and insisted on seeing you

tomorrow afternoon./但是李氏兄弟公司销售部经理李先生刚来过电话，还坚持说明下午要见你。

A: The board meeting will be finished at about 3:30. You could arrange his appoinment after

that./董事会大概3点半结束。你可以把他安排在这个时间之后。

B: He said that he would leave for Guangzhou at 4:00 p. m. tomorrow./他说他明天下午4点要去广州。

A: All right. Please tell Johnson to meet him tomorrow afternoon./那好吧。就让约翰明天下午接待他。

B: Yes, sir./好的。先生。

A: Gould you give me the shedule before 4 o'clock this afternoon?/今天下午4点之前能将日程表给我吗,

B: No problem, sir./没问题，先生。

商务社交:熟悉工作familiar with job

Dialogue 1

A: How long has been that man over there at the desk? 那个人在那个书桌旁边待了多久,

B: About a minute or two, I think. 我想大概有一两分钟了吧。

A: Can you find out what he wants? 你知道他想干什么吗,