国际商务英语一级考试练习题及答案
商务英语考证认证(一级)辅导翻译练习答案

商务英语考证认证(一级)辅导翻译练习答案第一篇:商务英语考证认证(一级)辅导翻译练习答案1.我方客户急需此货,务请贵方在合同规定的期限内交货。
否则,我方只好向你方索赔并保留取消合同的权利。
2.保险单准备好后希立刻交给我们。
请确认承保上述货物。
3.这批货是专为贵公司定牌生产的,目前已备妥待运。
如撤消合同,给双方都会造成损失。
经我公司认真研究,提出以下建议供你方参考:由我方将货物空运你处,赶上销售旺季,运费差额,由双方各负担一半。
4.我们会尽力推销,但是提高15%的销售额对我们来说是否太高了点。
因为经济不景气,对于消费品的需求目前已经呈现下降趋势。
5.自从我们在孟加拉国开始销售你们的产品已经近十年了。
我们尽了很大努力在达卡乃至全国介绍宣传你们的产品。
6.投标自开标之日起有效期为120天。
如已中标,投标将继续有效,直至合同生效。
7.我们总是乐于与贵公司做买卖,并将继续以高质量的工业设备为您提供服务。
8.感谢您的订货和要求。
为有机会尽我们所能为您服务不胜感激。
9.我们非常感谢您对我公司可供出口的各种地毯的关注。
我们将一如既往尽最大的努力把事情办好。
10.如果您正在为如何使业务发生翻天覆地的变化而大伤脑筋时,千万不要错过4月18日星期六的网络会议啊。
11.当您在家或公司拥有一台电脑时,您多少次曾经自言自语道:“总有专家陪着我该有多好啊!”,或者“我真希望无论何时都有人指导我操作电脑!”。
12.请马上填单订货,此报盘有效期至2005年7月20日下午6时。
不要错过这一大好时机,您将品尝到最美味的罐头食品。
13.如果我们的产品符合您的需求,请随时来电来函,我们将不遗余力地为您服务。
14.为了庆祝财政年度的结束,我们将位于伦敦的办公室举行小型宴会,如果您有时间,欢迎前来参加。
15.在成功地为很多可户服务之后,我们原来的办公室地点已不再满足客户的需求了。
我们高兴的通知您我们将迁往新的办公地点,我们相信在新的办公地点,我们能为您提供更好的服务。
国际一级英语考试答案

国际一级英语考试答案一、选择题(每题2分,共20分)1. Which of the following is the correct way to address a formal letter in English?A. Dear Mr. SmithB. Hi SmithC. Hello SmithD. Hey Smith答案:A2. The word "catastrophe" is closest in meaning to:A. CelebrationB. DisasterC. SuccessD. Adventure答案:B3. In the sentence "She is always the first to arrive and the last to leave," the phrase "the last to leave" implies:A. She is punctualB. She is responsibleC. She is lazyD. She is efficient答案:B4. Which of the following is the correct use of the past perfect tense?A. I had finished my work before you called me.B. I finished my work before you called me.C. I will finish my work before you call me.D. I have finished my work before you called me.答案:A5. The phrase "break the ice" means:A. To start a conversationB. To make a hole in the iceC. To stop a conversationD. To cool down a heated argument答案:A6. Which preposition correctly completes the sentence: "She is very ________ her appearance."A. carefulB. awareC. consciousD. mindful答案:C7. The verb "to prioritize" means:A. To make less importantB. To make more importantC. To ignoreD. To postpone答案:B8. In the context of a business meeting, "agenda" refers to:A. The building where the meeting takes placeB. The list of items to be discussedC. The person who leads the meetingD. The time when the meeting starts答案:B9. The word "ubiquitous" is an antonym of:A. RareB. CommonC. UnusualD. Unique答案:A10. The phrase "to go the extra mile" means:A. To do the minimum requiredB. To give upC. To do more than what is requiredD. To take a long journey答案:C二、填空题(每题2分,共20分)11. The opposite of "optimistic" is ________.答案:pessimistic12. If you "take something for granted," you ________ its value or importance.答案:assume13. A "deadline" is a ________ time or date by which something must be completed.答案:specific14. To "compromise" means to ________ or settle a dispute by mutual concessions.答案:mediate15. "To be on the same page" means that everyone involved has the same ________ or understanding.答案:information16. If something is "in vain," it means that efforts were made but with no ________.答案:success17. "To get the ball rolling" means to ________ or start something.答案:initiate18. "To be in the dark" means to be ________ or uninformed about something.答案:ignorant19. "To be on the fence" means to be ________ or undecided about something.答案:hesitant20. "To go out on a limb" means to take a risk or to ________. 答案:venture三、阅读理解(每题2分,共20分)阅读下面的短文,然后回答问题。
国际商务英语试题1答案

广东外语外贸大学公开学院辅导资料国际商务英语试卷1参考答案课程代码:05844I。
Match the words and expressions on the left with the explanations on the right:(5%)1.C 2. E 3. A 4. D 5. BⅡ。
Translate the following words and expressions:(10%)(i) 6 可保利益/可保利益原则7. 建设、经营、移交8.重量单//货运重量单9.总计/合计/共计 /总值/总量/总额10.东道国(ii) 11. franchising12. maturity13. funds/mutual funds/pool14. consumerism15. force majeureⅢ。
Make brief explanations of the following terms in English:(20%)16. one form of action which may be taken by a government to protect industries from unfair competition by which goods are sold at a price lower than in the country where they are manufactured17. Insurance is a social device in which a group of individuals transfer risk and provides for payment of losses from funds contributed by all members who transferred risk18. International business refers to transaction between parties from different countries19. GNP refers to the market value of goods and services produced by the property and labor owned by the residents of an economy20. Foreign equities which refer to securities listed on overseas exchangesⅣ。
2023年自考专业(国贸)《国际商务英语》考试历年真题摘选附带答案

2023年自考专业(国贸)《国际商务英语》考试历年真题摘选附带答案第1卷一.全考点综合测验(共20题)1.【单选题】We take the liberty____writing to you with a hope to get your best offers for Chinese bicycles.A.toB. inC.ofD.with2.【单选题】The letter we sent last week is an enquiry _______ color TV sets.A.aboutB. forC.ofD.as3.【单选题】Please see to it that the goods we ordered are shipped as soon as the covering letter of credit ______ you.A.getsesC.arrivesD. reaches4.【单选题】We agree to the amendments to the contract _____requested in your letter of May5.A.asB.likeC. to beD. when5.【单选题】Our bank offers minimum interest ______ for seller financing and for loans of cash.A.levelsB.ratesC.basesD.percentage6.【单选题】We regret the need for you to write to us and hope the steps we are taking____the safe arrival of all your orders in the future.A.insureB. assureC.sureD.ensure7.【单选题】On receipt of your instruction, we shall carry out this order ______.A.in returnB.without least delayC.with least delayD.without delays8.【单选题】The importer will go to the wharf and____delivery of the goods.A.makeB.effectC.fulfillD.take9.【单选题】After unpacking the case we found the goods did not____with the original sample.pareB. matchC.agreeD.measure10.【单选题】____shipment, please amend the L/C to allow transshipment.A.RegardingB.CoveringC.ConcerningD. Referring11.【单选题】We cannot accept any fresh orders _______ heavy commitments.A.due toB.owing toC.becauseD.on account of12.【单选题】Because there is no direct steamer from here to your port, we suggest that you____trans-shipment at Hong Kong.A.may acceptB.acceptC.must acceptD. can accept13.【单选题】Many international companies produce a large number of products, often divided into product________.A.categoriesB.mixC.brandsD.lines14.【单选题】We would like to take this ______ to establish business relations with you.A.openingB.opportunityC. stepD.advantage15.【单选题】We have received your enquiry of October 15_____we learn that you are interested in our Sewing Machines.A.from whichB.in whichC. whichD.at which16.【单选题】______our catalogues for your reference.A.EnclosingB. Please find encloseC.Enclosed please findD.Enclosure17.【单选题】No discount will be allowed ____ you could place an order for more than 5,000pcs.A.untilB. exceptC.besidesD.unless18.【单选题】The credit of letter will be confirmed by the Bank of China, Shanghai, that will _______your draft on the documents at sight for the amount of your invoice.A. acceptB.pay forC. receiveD.obtain19.【单选题】To comply with your request, we are quoting you _____.A.as followingB.as followC. as followsD.follow20.【单选题】As we are ____ the market for Table cloth, we should be glad if you would send us your best quotation。
商务英语一级考试真题

商务英语一级考试真题1. What we know now _______ amazed people 200 years ago. 我们现在所知道的情况会让200年前的人们感到惊讶。
() [单选题]A. could beB. had to beC. must haveD. would have(正确答案)2.Epidemics _______ confined more easily in the past. 流行病在过去可以更容易地得到控制。
() [单选题]A. could be(正确答案)B. could haveC. must haveD. would be3. Had it not failed the safety test, work on the next project _______ postponed.()如果它没有通过安全测试,下一个项目的工作就不会被推迟。
[单选题]A. must have beenB. wouldn' t have had to be(正确答案)C. must not have beenD. had to be4.This isn' t the first time she _______ late to work.这已经不是她第一次了工作已经迟到了() [单选题]A. goesB. goingC. has been(正确答案)D. was5. The sun gives us the energy _______ we need to live. 太阳给了我们生活所需的能量() [单选题]A. becauseB. thereC. that(正确答案)D. what6. [Listen] The day after he arrives in London, he's going to attend a meeting.在他到达伦敦的第二天,他就要去参加一个会议() [单选题]A. He'll attend the meeting as soon as he arrives.(正确答案)B. He may not attend the meeting in London.C. He' s going to leave London the day after the meeting.D. The meeting isn' t scheduled until the day after he arrives.7. She _______ he' s a medical doctor but she isn' t sure. 她认为他是一名医生,但她不确定() [单选题]A. checksB. decidesC. knowsD. thinks(正确答案)8. A test failure will hurt the company's sales.一次测试失败将会损害该公司的销售() [单选题]A. A test failure won't affect sales.B.Sales depend on the test results.(正确答案)C. Sales will be hurt by the test.?D. The test will cause a failure.9. She' s looking forward to it. It' s the first vacation she _______ in a long time.()她很期待。
商英一级考试真题答案

商英一级考试真题答案一、听力理解(共20分)1. What is the man's occupation?A. TeacherB. DoctorC. EngineerAnswer: C2. Where does the conversation most likely take place?A. At a restaurantB. In an officeC. At a conferenceAnswer: A3. What is the woman's opinion about the new project?A. She is excited about it.B. She is concerned about the budget.C. She thinks it's too risky.Answer: B4. What does the man suggest they do next?A. Schedule a meeting with the client.B. Review the financial report.C. Prepare a presentation.Answer: A5. What is the main topic of the discussion?A. Marketing strategyB. Product developmentC. Supply chain managementAnswer: A二、阅读理解(共30分)Passage 16. According to the passage, what is the primary goal of the company?A. To increase market shareB. To improve customer satisfactionC. To reduce operational costsAnswer: B7. What is the company's strategy to achieve its goal?A. Reducing pricesB. Enhancing product qualityC. Expanding the product lineAnswer: BPassage 28. What is the main advantage of using online marketing?A. Lower costsB. Wider reachC. Faster response timesAnswer: B9. What is the author's opinion about traditional marketing methods?A. They are outdated.B. They are still effective.C. They are too expensive.Answer: B10. What does the passage suggest about the future of marketing?A. It will be dominated by online strategies.B. It will rely on a mix of online and traditional methods.C. It will focus on personalization.Answer: B三、语法与词汇(共20分)11. The company has announced that it will ________ a new product next month.A. launchB. landC. crashAnswer: A12. Despite the economic downturn, the company managed to________ its profits.A. maintainB. decreaseC. eliminateAnswer: A13. The manager asked her team to ________ the report before the meeting.A. reviseB. reverseC. reviseAnswer: A14. The new policy will come into ________ on January 1st.A. effectB. affectC. defectAnswer: A15. The company's success can be attributed to its ________ approach to innovation.A. aggressiveB. defensiveC. passiveAnswer: A四、写作(共30分)16. Write a brief email to a potential client introducing your company and its services. (10 points)17. Compose a short report summarizing the key findings of a recent market research study. (10 points)18. Draft a memo to your team outlining the steps to be taken in response to a customer complaint. (10 points)。
商务英语一级证书考试真题

选择题In international business negotiations, which of the following is NOT a key element to establish trust?A. Being honest and transparentB. Showing flexibility in negotiationsC. Avoiding direct eye contactD. Adhering to previously agreed termsWhen writing a business proposal, which section should come first?A. The executive summaryB. The company profileC. The marketing analysisD. The financial projectionsWhat is the most appropriate tone to use in a business email seeking to establish a partnership?A. Formal and politeB. Informal and friendlyC. Direct and assertiveD. Casual and conversationalIn cross-cultural business communication, which of the following is an important factor to consider?A. The language proficiency of the partiesB. The physical appearance of the participantsC. The level of education of the audienceD. The cultural differences between the partiesWhen negotiating a contract, what is the first step in the process?A. Signing the contractB. Identifying the objectives and requirementsC. Making concessions to reach a dealD. Preparing the legal documents填空题In a business plan, the __________ section outlines the company's mission, vision, and values.When conducting market research, it is important to identify the __________ of your target market.A __________ is a document that outlines the terms and conditions of a business agreement. In international trade, the __________ is a document that proves the export of goods from onecountry to another.A __________ analysis assesses the potential risks and rewards of a business decision or investment.简答题Describe the importance of conducting a SWOT analysis in a business context.Explain the role of a business plan in the success of a startup company.Discuss the key elements of an effective business proposal.What are the main challenges in cross-cultural business communication, and how can they be overcome?Outline the steps involved in the process of negotiating a business contract.。
全国国际商务英语认培训证考试(一级)笔试模拟试题(1)参考答案

全国国际商务英语认证培训考试(一级)笔试模拟试题(1)参考答案
Part I Listening(25 minutes)
Section A
1. Lucky Card2. 7726393. 254. 15th5. 5,000
SectionB
6. A7. C8. B9. A10. B11. C12. B13. A14. B15. C
Two engineers from ABC Company will come on May 19th. They will answer questions about the use and maintenance of the equipment. They will also bring back the faulty computers for repair.
Section A
61.感谢贵公司来函问盘。现我公司有DP122产品存货共1,000件,特惠价每件20美元。大批订购最高可获九折优惠,整批购入可享受八五折优惠。下月起,本公司货品价格将全面上涨10%。
Section B
62.
A Memo
To: Aபைடு நூலகம்l staff
From: Tony Dooly
07版全国国际商务英语考试(一级)口语答案.doc

Reference Key for Simulated Test of Chapter 1Section ASample TalkWhen meeting old or new customers or business partners, people seldom get directly down to business after exchanging greetings because that might be thought too business like, cold and abrupt. Both parties need a bit warming-up.So they resort to small talk, talking about impersonal topics such as weather, food, local impression, etc.,among which, the safest and most popular topic is weather. People like talking about weather for it offends nobody, yet it affects everybody’s life. It is of great concern to business people who travel a lot. Whenever they come to a new place, the first thing they notice is the weather difference.Besides weather, you can talk about local food, people or places of interest. But be sure not to touch upon sensitive political or religious issues especially when your stand is at odds with your partner. If you do, amid heated discussion, you might lose your head, lose your temper and worst of all, lose the customer!Therefore, be careful with the choice of the topics for small talk. A congenial chat may pave your way to further business discussion while improper small talk may ruin your business opportunity.Section BReference Key for Sentence Interpretation from Chinese to English:1. 您一定就是我们盼望已久的客人莫卡帕先生吧。
国际商务英语一级考试练习题及谜底

1. We are _______ a copy of our catalogue for your reference.A. sendB. coveringC. closedD. enclosing2. Many international companies produce a large number of products, often divided intoproduct________.A. categoriesB. mixC. brandsD. lines3. The credit of letter will be confirmed by the Bank of China, Shanghai, that will _______your draft on the documents at sight for the amount of your invoice.A. acceptB. pay forC. receiveD. obtain4. Indent is often used by ______ or ______ in other countries.A. agents … madmenB. sellers … buyersC. retailers … wholesalersD. distributors … brokers5. Companies wishing to ______ more money for development can sometimes issue newshares.A. riseB. raiseC. increaseD. develop6. We cannot accept any fresh orders _______ heavy commitments.A. due toB. owing toC. becauseD. on account of7. Please see to it that the goods we ordered are shipped as soon as the covering letter ofcredit ______ you.A. getsB. comesC. arrivesD. reaches8. The direct steamer sailing ______ your port calls at our port only around the end of themonth.A. underB. onC. withD. for9. An order is a request to supply a specified quantity of goods, which may result from________ or_________ with subsequent quotations.A. an offer … a bidB. an offer … an inquiryC. a bid … a counter-offerD. a counter-offer … a counter-offer10. The letter we sent last week is an enquiry _______ color TV sets.A. aboutB. forC. ofD. as11. Your delay in shipment will______ us in great difficulty.A. causeB. leadC. concludeD. involve12. We place this order ______ the understanding that the discount is 10%.A. based onB. withC. onD. through13. We would like to take this ______ to establish business relations with you.A. openingB. opportunityC. stepD. advantage14. If you can make us a firm offer at a ______ price, we will place an order with yourcorporation.A. competitiveB. comparativeC. subjectiveD. objective15. We should be pleased to send you some samples of our new typewriter on approval,______ our own expense.A. atB. onC. forD. in16. Our bank offers minimum interest ______ for seller financing and for loans of cash.A. levels B rates C. bases D. percentage17. Taking into consideration our long-standing business relations with you, we accept ___by D/P.A. inquiresB. paymentC. installmentD. counter-offer18. When the seller receives the buyer’s counter-offer, and he finds some terms andconditions unacceptable to him, he will state his own opinions in a letter, which is called as _____A. bidB. offerC. inquiryD. counter-counter-offer19. The shipment time is June or July at our _____ and the goods will be shipped in one_____.A. choice, shipmentB. option, lotC. decision, cargoD. option, consignment20. Managers set _____and decide how their company can achieve them.A. limitsB. amountsC. detailsD. objectivesReading 1Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes,even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone, you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.1. In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performanceB. an explanation of how company targets have been set.C. information on promotion prospects within the company.D. an indication of which duties they can expect assistance with.2. According to the writer, the best way of achieving effective communication is toA. adapt the message to suit a particular audience.B. make the content of messages brief and direct.C. select the most suitable means of conveying a particular message.D. ensure that information is targeted at the appropriate group of people.3. What does the writer say about the communication options available to senior managers?A. Sending memos to staff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C. They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems.4. What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.B. Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D. Encourage more staff to attend training courses in their use.5. According to the writer, a problem with written communication is thatA. the message can be interpreted differently to what was intended.B. it can be easy for people to ignore the contents of a written message.C. most people are more comfortable with face-to-face communication.D. it is possible for correspondence to get lost within a large organization.Reading 2Tariffs ( 关税) may be used simply to obtain revenue. In some developing countries, revenue tariffs provide an important part of the government’s in come. Often, however, tariffs are protective, and are designed to carry out a particular economic policy. They may help to reduce a balance of payment deficit or to protect an infant industry against strong international competition from older corporations. A revenue tariff will always provide some protection, and a protection tariff will produce some revenue. Therefore, it is difficult to distinguish between revenue and protective tariffs from economic evidence alone.Many different types of non-tariff barriers have been used, but the best known of these are quota systems ( 配额制) . A quota is an upper limit which is set on imports of a commodity for a fixed period of time. Some quotas apply to the physical quantities of particular goods, whereas others are based on the total value of all imports. In the latter case, the quotas are usually combined with a system of exchange control in an attempt to prevent a balance of payment deficit. Quotas are also used to protect domestic industries. Under most quota systems, importers must obtain government licences for the goods they wish to import. It should be noted that a quota system is always protectionist and provides no revenues to the country.When a tariff is imposed on an import, the direct impact on price is to raise it by the amount of the tariff. Market factors, however, can modify this effect. Hence, the final price increase due to a tariff may be less than, equal to, or more than the amount of the tariff. In contrast, the impact of a quota on price is much harder to predict. The effects are particularly uncertain with goods which are not produced at all domestically. For instance, many countries do not have their own car industry, so that an import quota can cause a considerable shift in automobile prices.1. What’s the main purpose of imposing tariffs?_________A. Prohibit imports.B. Reduce a balance of payment deficit.C. Promote competition.D. Raise revenue and protect domestic industries.2. They may help to reduce a balance of payment deficit or to protect an infantindustry against strong international competition from older corporations.“Infant ”means_____.A. strongB. newC. childD. manufacturing3. In the latter case, the quotas are usually combined with a system of exchangecontrol in an attempt to prevent a balance of payment deficit. “The latter case ” refers to ______.A. quotas which are set on imports of a commodityB. quotas which apply to physical quantities of goodsC. quotas which are based on the total value of importsD. quotas which provide revenue to the country4. The final increase due to a tariff may be_______.A. less than the amount of the tariffB. equal to the amount of the tariffC. more than the amount of the tariffD. All of the above5. According to the passage, which statement is not true ?A. The best known of non-tariff barriers are quota system.B. The impact of a quota on price is much harder to predict.C. The effects of quota on price are certain with goods which are also produced domestically.D. A revenue tariff will always provide some protection.Cloze.Latin American stocks fell for a second day on Friday in reaction to Asia’s currency and stock market crash. There were fears that the Asian crisis could influence investors in other emerging markets.Argentina and Mexico__1___ the highest falls, with their indexes down by 4% by the__2___ of trading on Friday Brazil’s Bovespa index, which on the same day __3___ by far the steepest plunge in the Americas, was down 2.9%.“ What’s happening in Hong Kong has been a terrible__4___ to the system, ” said Richard Watt, who__5___ 3.5 billion dollars in emerging market investments for BEA Associates in New York. Investors in Brazil were concerned that its economic problems were dangerously__6___ to those that have caused the currency and market plunges in Thailand, Malaysia and other Asian__7___.“ Brazil’s economy is far from __8___ said lan Campbell, chief economist at ABN Amro Bank NV Amsterdam.” Its current account and fiscal __9___ are large and its currency is overvalued. “There’s no help in trying knife, ” said Jane Heap, Latin American stock strategist at Deutsche Morgan Grenfell. “There’s noroom for renewal in Brazil until the US and Asia get back to normal.”There were also concerns that foreign investors who specialize in emerging markets could be forced to sell their shares in Latin America to __10___losses.“ There’s a lot of nervousness about whether investors will put their money out of stocks, because of instability in Asia. ” said German Guerrero, chief trader at the Chilean brokerage Celfin SA.Chilean markets were down only slightly in afternoon trading. The Chile selective stock index fell0.72% and the Chile general stock index was down0.64%.1D 2 D 3 C 4 A 5 B 6 B 7 D 8 D 9 A 10 B11 B 12 C 13 B 14 A 15 A 16 B 17 B 18 D 19B 20 DReading11 D2 B3 C4 D5 CReading 21 C2 D3 A4 C5 BCloze.1 B2 C3 D4 A5 D6 B7 C8 A9 B 10 C。
全国国际商务英语培训认证考试(一级)笔试模拟试题

全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束,监考人员收卷后考生才可离开。
二、全部考试时间为120分钟,不得拖延。
三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案;如多选,则该题无分。
选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the £1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during tra nsport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoice s and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VA T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。
国际商务英语一级考试练习题及答案

1. We are _______ a copy of our catalogue for your reference.A. sendB. coveringC. closedD. enclosing2. Many international companies produce a large number of products, often divided intoproduct________.A. categoriesB. mixC. brandsD. lines3. The credit of letter will be confirmed by the Bank of China, Shanghai, that will _______your draft on the documents at sight for the amount of your invoice.A. acceptB. pay forC. receiveD. obtain4. Indent is often used by ______ or ______ in other countries.A. agents … madmenB. sellers … buyersC. retailers … wholesalersD. distributors … brokers5. Companies wishing to ______ more money for development can sometimes issue newshares.A. riseB. raiseC. increaseD. develop6. We cannot accept any fresh orders _______ heavy commitments.A. due toB. owing toC. becauseD. on account of7. Please see to it that the goods we ordered are shipped as soon as the covering letter ofcredit ______ you.A. getsB. comesC. arrivesD. reaches8. The direct steamer sailing ______ your port calls at our port only around the end of themonth.A. underB. onC. withD. for9. An order is a request to supply a specified quantity of goods, which may result from________ or_________ with subsequent quotations.A. an offer … a bidB. an offer … an inquiryC. a bid … a counter-offerD. a counter-offer … a counter-offer10. The letter we sent last week is an enquiry _______ color TV sets.A. aboutB. forC. ofD. as11. Your delay in shipment will______ us in great difficulty.A. causeB. leadC. concludeD. involve12. We place this order ______ the understanding that the discount is 10%.A. based onB. withC. onD. through13. We would like to take this ______ to establish business relations with you.A. openingB. opportunityC. stepD. advantage14. If you can make us a firm offer at a ______ price, we will place an order with yourcorporation.A. competitiveB. comparativeC. subjectiveD. objective15. We should be pleased to send you some samples of our new typewriter on approval,______ our own expense.A. atB. onC. forD. in16. Our bank offers minimum interest ______ for seller financing and for loans of cash.A. levels B rates C. bases D. percentage17. Taking into consideration our long-standing business relations with you, we accept ___by D/P.A. inquiresB. paymentC. installmentD. counter-offer18. When the seller receives the buyer’s counter-offer, and he finds some terms andconditions unacceptable to him, he will state his own opinions in a letter, which is called as _____A. bidB. offerC. inquiryD. counter-counter-offer19. The shipment time is June or July at our _____ and the goods will be shipped in one_____.A. choice, shipmentB. option, lotC. decision, cargoD. option, consignment20. Managers set _____and decide how their company can achieve them.A. limitsB. amountsC. detailsD. objectivesReading 1Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes,even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone, you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.1. In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performanceB. an explanation of how company targets have been set.C. information on promotion prospects within the company.D. an indication of which duties they can expect assistance with.2. According to the writer, the best way of achieving effective communication is toA. adapt the message to suit a particular audience.B. make the content of messages brief and direct.C. select the most suitable means of conveying a particular message.D. ensure that information is targeted at the appropriate group of people.3. What does the writer say about the communication options available to senior managers?A. Sending memos to staff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C. They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems.4. What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.B. Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D. Encourage more staff to attend training courses in their use.5. According to the writer, a problem with written communication is thatA. the message can be interpreted differently to what was intended.B. it can be easy for people to ignore the contents of a written message.C. most people are more comfortable with face-to-face communication.D. it is possible for correspondence to get lost within a large organization.Reading 2Tariffs ( 关税) may be used simply to obtain revenue. In some developing countries, revenue tariffs provide an important part of the government’s in come. Often, however, tariffs are protective, and are designed to carry out a particular economic policy. They may help to reduce a balance of payment deficit or to protect an infant industry against strong international competition from older corporations. A revenue tariff will always provide some protection, and a protection tariff will produce some revenue. Therefore, it is difficult to distinguish between revenue and protective tariffs from economic evidence alone.Many different types of non-tariff barriers have been used, but the best known of these are quota systems ( 配额制) . A quota is an upper limit which is set on imports of a commodity for a fixed period of time. Some quotas apply to the physical quantities of particular goods, whereas others are based on the total value of all imports. In the latter case, the quotas are usually combined with a system of exchange control in an attempt to prevent a balance of payment deficit. Quotas are also used to protect domestic industries. Under most quota systems, importers must obtain government licences for the goods they wish to import. It should be noted that a quota system is always protectionist and provides no revenues to the country.When a tariff is imposed on an import, the direct impact on price is to raise it by the amount of the tariff. Market factors, however, can modify this effect. Hence, the final price increase due to a tariff may be less than, equal to, or more than the amount of the tariff. In contrast, the impact of a quota on price is much harder to predict. The effects are particularly uncertain with goods which are not produced at all domestically. For instance, many countries do not have their own car industry, so that an import quota can cause a considerable shift in automobile prices.1. What’s the main purpose of imposing tariffs?_________A. Prohibit imports.B. Reduce a balance of payment deficit.C. Promote competition.D. Raise revenue and protect domestic industries.2. They may help to reduce a balance of payment deficit or to protect an infantindustry against strong international competition from older corporations.“Infant ”means_____.A. strongB. newC. childD. manufacturing3. In the latter case, the quotas are usually combined with a system of exchangecontrol in an attempt to prevent a balance of payment deficit. “The latter case ” refers to ______.A. quotas which are set on imports of a commodityB. quotas which apply to physical quantities of goodsC. quotas which are based on the total value of importsD. quotas which provide revenue to the country4. The final increase due to a tariff may be_______.A. less than the amount of the tariffB. equal to the amount of the tariffC. more than the amount of the tariffD. All of the above5. According to the passage, which statement is not true ?A. The best known of non-tariff barriers are quota system.B. The impact of a quota on price is much harder to predict.C. The effects of quota on price are certain with goods which are also produced domestically.D. A revenue tariff will always provide some protection.Cloze.Latin American stocks fell for a second day on Friday in reaction to Asia’s currency and stock market crash. There were fears that the Asian crisis could influence investors in other emerging markets.Argentina and Mexico__1___ the highest falls, with their indexes down by 4% by the__2___ of trading on Friday Brazil’s Bovespa index, which on the same day __3___ by far the steepest plunge in the Americas, was down 2.9%.“ What’s happening in Hong Kong has been a terrible__4___ to the system, ” said Richard Watt, who__5___ 3.5 billion dollars in emerging market investments for BEA Associates in New York. Investors in Brazil were concerned that its economic problems were dangerously__6___ to those that have caused the currency and market plunges in Thailand, Malaysia and other Asian__7___.“ Brazil’s economy is far from __8___ said lan Campbell, chief economist at ABN Amro Bank NV Amsterdam.” Its current account and fiscal __9___ are large and its currency is overvalued. “There’s no help in trying knife, ” said Jane Heap, Latin American stock strategist at Deutsche Morgan Grenfell. “There’s noroom for renewal in Brazil until the US and Asia get back to normal.”There were also concerns that foreign investors who specialize in emerging markets could be forced to sell their shares in Latin America to __10___losses.“ There’s a lot of nervousness about whether investors will p ut their money out of stocks, because of instability in Asia. ” said German Guerrero, chief trader at the Chilean brokerage Celfin SA.Chilean markets were down only slightly in afternoon trading. The Chile selective stock index fell0.72% and the Chile general stock index was down0.64%.1D 2 D 3 C 4 A 5 B 6 B 7 D 8 D 9 A 10 B11 B 12 C 13 B 14 A 15 A 16 B 17 B 18 D 19B 20 DReading11 D2 B3 C4 D5 CReading 21 C2 D3 A4 C5 BCloze.1 B2 C3 D4 A5 D6 B7 C8 A9 B 10 C。
32全国国际商务英语培训认证考试(一级)口语模拟试题01参考答案

32全国国际商务英语培训认证考试(一级)口语模拟试题01参考答案全国国际商务英语培训认证考试口语模拟试题全国国际商务英语培训认证考试(一级)口语模拟试题(1)参考答案Section AConsumer buying behavior is a complex matter affected by many factors:Culture is one of the factors that influence behavior. Culture refers to a set of values, ideas, and attitudes accepted by a group of people. It generally determines what people wear, eat, reside and travel, and what people like and dislike. So, it deeply influences people's buying behavior.People's social class is another important factor. It determines the type, the quality and quantity of products or services that a consumer buys and uses. People's role within society, their education and income have impact on their lifestyle, so what they buy differs. To some extent, consumers of similar social rank tend to have similar buying behavior.Marketing and advertising obviously influence consumers as well. They try to evoke consumers to purchase a particular product or service. Or, they persuade those consumers who have already tried the product to reuse. They also help establish consumers' brand loyalty.All these factors are connected to influence customer buying behavior.Section B1. The CN-21 recorder is out of stock now and we no longer produce it.2. Samples were sent to your company on July 1st and shouldhave reached you in 3 days.Section CA: Shall we have a talk about terms of payment for Order 061030?B: OK.A: I suppose confirmed, irrevocable L/C at sight should be adopted as the mode of payment.B: We usually require T/T in advance. We don't accept any other terms of payment.A: Y ou know, an irrevocable L/C gives exporters the additional protection of banker's guarantee.B: But the banking fee for L/C at sight is too high.A: If you can make an exception and accept L/C at sight, it will help us greatly.B: Eh, what do you say to 50% by L/C at sight and the balance by T/T in advance?A: That's great!B: But I should mention that such terms can be used only once as a special sign of encouragement.A: I understand. Let's put this in the contract.B: Y es.125。
全国国际商务英语(一级)口试题

1全国国际商务英语培训认证考试(一级)口试试题===================================================================== 全国国际商务英语培训认证考试(一级)CHINANA TIONALBUSINESS ENGLISH CERTIFICA TE TEST (Level One)(CNBECT-1)SPEAKINGSectionADirections: In this section, you will be asked to give a short talk on a business topic for about two minutes. Y ou have two minutes to prepare.Why do we package our products?l To hold the productsl To protect the products from damagesl To help sell the productsSectionBDirections: In this section, you will hear two sentences in Chinese. After you hear each sentence, therewill be a pause about one minute for you to interpret the sentence into English.Now please listen1、我们10天前已收到你们的装运通知,但货现在还没到。
2、如果付款方式能更灵活一些,我们可以订更多的货。
Section CDirections: In this section, you will be asked to make a business conversation with your partner according to the information given in the cue card. Y ou have two minutes to prepare and nomore than two minutes to complete the conversation.PDF 文件使用"pdfFactory Pro" 试用版本创建2Cue CardASituation: Ms./Mr. Wilson and Ms./Mr. Li are talking about the price of Sunshine T-shirts on the phone.l Y ou are:Ms./Mr.Wilson, the purchasing specialist fromMacbill Company.l For the price:Ms./Mr. Li quoted the price at US$100/dozen FOB Shenzhen.Ask for a lower price.Ask for a discount.Promise to place a prompt order.The price is finally set at US$90/dozen.Cue CardBSituation: Ms./Mr. Wilson and Ms./Mr. Li are talking about the price of Sunshine T-shirts on the phone.l Y ou are:Ms./Mr. Li, the sales representative from Changfeng Company.l For the price:Y ou quoted the price at US$100/dozen FOB Shenzhen.Try to make it US$95/dozen.If the quantity is above 400 dozens, a 10% discount is allowed. The price is finally set at US$90/dozen.PDF 文件使用"pdfFactory Pro" 试用版本创建。
全国国际商务英语培训认证考试(一级)笔试模拟试题(2)参考答案

Part I Listening(25 minutes)
Section A
1. General2. 268317253. 154. 19505. 28
B9. A10. C11. D12. C13. D14. A15. B
Section A
61.本公司欲以每台100美元价格(上海到岸价)订购EE183扫描仪800台,于1月至2月装运。本公司建议本次交易采用新方式付款,贵公司货物准备就绪及货位定好之后,烦请传真告知,本公司即电汇全额货款。
Section B
62.
A Letter
Dear Mrs. Silver
You are completely right. In our July 21ststatement that you requested, we neglected to deduct the extra discount of 19% to which you are entitled.
SectionC
16. B17. D18. C19. A20. C
Part II Reading(55 minutes)
Section A
21. A22. D23. D24. C25. C26. D27. C28. D29. B30. B
SectionB
31. A32. B33. B34. A35. C36. D37. B38. D39. D40. A
Thank you for your patience and best personal regards.
Yours sincerely,
David Fitzhugh
SectionC
国际商务英语试题及答案

国际商务英语试题及答案一、选择题(每题2分,共20分)1. The term "FOB" in international trade refers to:A. Free on BoardB. Free of BoardC. Full of BoardD. Final on Board答案:A2. Which of the following is not a document required for exporting goods?A. Commercial InvoiceB. Packing ListC. Certificate of OriginD. Birth Certificate答案:D3. In international business, what does "T/T" stand for?A. Trust TransferB. Telex TransferC. Transfer TrustD. Telegraphic Transfer答案:D4. The most common method of payment in international trade is:A. Cash in AdvanceB. Letter of CreditC. ConsignmentD. Countertrade答案:B5. What is the meaning of "CIF" in international trade terms?A. Cost, Insurance, and FreightB. Cost, Insurance, and Freight to DestinationC. Cost, Insurance, Freight, and CommissionD. Cost, Insurance, Freight, and Taxes答案:A6. Which of the following is not a function of a commercial bank in international business?A. Letter of Credit IssuanceB. Foreign Exchange ServicesC. Insurance ServicesD. Documentary Collections答案:C7. The Incoterms rule that requires the seller to arrange for carriage but not insurance is:A. FOBB. CFRC. CIFD. CIP答案:B8. What is the abbreviation for "World Trade Organization"?A. WTOB. WBOC. WTOOD. WOT答案:A9. In international trade, the term "D/P" stands for:A. Documents against PaymentB. Direct PaymentC. Direct PurchaseD. Deferred Payment答案:A10. The document that proves the ownership of goods being transported is:A. Bill of LadingB. Air WaybillC. Sea WaybillD. Railway Bill答案:A二、填空题(每题2分,共20分)1. The ________ is an international treaty that governs the rules of international trade.答案:GATT2. When goods are sold on a ________ basis, the seller retains the title until payment is made.答案:Consignment3. The ________ is a type of documentary credit that allows the seller to draw the money before shipment.答案:Usance Letter of Credit4. In international trade, the ________ is the document that proves the goods have been loaded on board the vessel.答案:Bill of Lading5. The ________ is a document that lists the contents and details of each package in a shipment.答案:Packing List6. The ________ is a document that provides information about the origin of the goods.答案:Certificate of Origin7. The ________ is a document that shows the terms and conditions of a sale.答案:Sales Contract8. The ________ is a document that provides proof of insurance coverage for the goods being transported.答案:Insurance Policy9. The ________ is a document that lists the goods and their quantities, weights, and measures.答案:Manifest10. The ________ is a document that provides a summary of the financial transactions between the buyer and seller.答案:Statement of Accounts三、简答题(每题10分,共40分)1. Explain the difference between a "Proforma Invoice" and a "Commercial Invoice".答案:A Proforma Invoice is a document that serves as a preliminary invoice providing details about the shipment andis often used for customs purposes or as a reference for the buyer. A Commercial Invoice, on the other hand, is a legally binding document that outlines the terms of sale, includingthe price, quantity, and description of goods, and is usedfor customs clearance and payment purposes.2. What are the advantages and disadvantages of using aLetter of Credit in international trade?答案:Advantages include security for both the buyer and seller, as the payment is guaranteed by a bank, and itprovides a framework for the transaction. Disadvantagesinclude the cost of the bank fees, potential delays due to documentation issues, and the complexity of the process.3. Describe the process of a Documentary Collection in international trade.答案:In a Documentary Collection, the exporter ships the goods and submits the required documents to their bank, which then forwards them to the importer's bank. The importer'sbank releases the documents to the importer upon payment (D/P) or acceptance of a time draft (D/A).4. What is the role of a freight forwarder in international trade?答案:A freight forwarder acts as an intermediary between the exporter and various transportation services, arranging forthe transportation of goods, preparing necessary documents,。
商务英语一级考试真题电子版

1.What is the primary goal of a business plan?A.To outline the financial projections of a company.B.To attract potential investors and partners.C.To outline the company's history and achievements.D.To describe the daily operations of a business.2.Which of the following is NOT a type of market research?A.SurveysB.Focus groupsC.Sales figurespany culture3.What does a SWOT analysis stand for?A.Strengths, Weaknesses, Opportunities, ThreatsB.Strategies, Weaknesses, Opportunities, TacticsC.Sales, Web, Operations, TrainingD.Skills, Weaknesses, Opportunities, Trends4.Which term refers to the process of negotiating the terms and conditions of a contract?A.Contract negotiationB.Marketing strategyC.Cost analysisD.Supply chain management5.What is the purpose of a balance sheet?A.To show the company's income and expenses over a period of time.B.To provide a snapshot of a company's financial position at a specific moment.C.To detail the company's operational expenses.D.To forecast future sales and revenue.6.What is the role of a marketing manager in a company?A.To oversee the company's financial reporting.B.To plan and execute marketing strategies to promote products and services.C.To manage the company's human resources.D.To handle customer complaints and issues.7.Which of the following is an example of a qualitative research method?A.Conducting a survey with closed-ended questions.B.Analyzing sales data over several years.C.Interviewing customers to understand their needs and preferences.D.Calculating the average revenue per customer.8.What is the purpose of a business proposal?A.To outline the financial projections of a new project.B.To provide a detailed plan for a potential client or partner.C.To describe the company's organizational structure.D.To analyze the company's competition.9.Which of the following is NOT a common type of business ownership structure?A.Sole proprietorshipB.PartnershipC.Non-profit organizationD.Corporation10.What is the primary function of a sales team in a company?A.To oversee the company's financial reporting.B.To handle customer complaints and issues.C.To plan and execute marketing strategies.D.To identify potential customers and promote products or services to them.。
全国国际商务英语培训认证考试(一级)答案

全国国际商务英语培训认证考试(一级)===================================================================== Part I Listening Section A 1. 3:30 p.m. 2. 776 3. 14,322 4. Betty 5. Berstorffsgade Section B 6. B 7. B 8. B 9. B 10. C 11. C 12. C 13. A 14. C 15. D Section C 16. D 17. B 18. A 19. C 20. C Part II Reading Section A 21. B 22. D 23. D 24. B 25. C 26. B 27. C 28. A 29. B 30. A Section B 31. B 32. C 33. A 34. B 35. B 36. C 37. A 38. C 39. B 40. D Section C 41. C 42. A 43. B 44. A 45. B Section D 46. C 47. D 48. B 49. C 50. A Section E51. D 52. B 53. A 54. D 55. D 56. C 57. C 58. B 59. A 60. A Part III Translating & Writing Section A 61. 感谢贵方寄来第4845号销售合同一式两份。
号销售合同一式两份。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
有关信用有关信用证已由中国银行纽约分行开出,收到后请即安排装运,并电告船名及开航日期。
Section B 62.Memo on Sales SeminarTo: All Marketing Staff From: David Shaw Subject: Sales Seminar on Promotional Strategies Date: May 18th A sales seminar on promotional strategies in a changing market is being held at the Crown Plaza from 9:00 a.m. to 11:30 a.m. on May 25th. The seminar is chaired by the famous marketing expert Bill Andrew and it will be extremely informative and instructive. It It is is is strongly strongly strongly recommended recommended recommended that that that every every every member member member of of of the the the marketing marketing marketing force force force attend attend attend this this this seminar. seminar. seminar. I am I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th. As usual, we will pay the entrance fees for all those attending. SpeakingSection APackaging serves many purposes. First, it holds the product. Products must be contained so that they can be moved from one place to another conveniently. Without packaging, products will spill, scatter or be lost. Packaging also plays an important role in protecting the product. Package is designed to ensure that the product product reaches reaches reaches consumers consumers consumers in in in good good good condition. condition. condition. With With With packaging, packaging, packaging, the the the product product product can can can be be be protected protected protected during during transport and distribution. It can be free from heat and cold, moisture, breakage and other damages. It keeps the product in good quality and safety. Packaging helps to sell the product. Beautiful package makes the product more attractive and encourage purchases. The attractive color, shape, design of the package may arouse consumers’ interest and push them to make a decision to buy. Furthermore, the information contained on the package tells consumers what the product is and how to use it. Section B1. We received the shipping advice from you 10 days ago, but the shipment has not arrived yet. 2. If the terms of payment are more flexible, we can place a big order.Section CA: Hello, can I speak to Mr. Li? B: This is Li speaking. Who’s it, please?A: This is Wilson from Macbill. B: Hi, Mr. Wilson. Did you receive my e-mail of last Tuesday about the quotation for Sunshine T-shirts? A: Y es, I got it. You quoted at US$100/dozen FOB Shenzhen. I’m sorry to say this price is too high for us. B: Well, this is really our best price. A: But I find your price is higher than other companies in China. since you’ve been such a good B: But considering the high quality, our price is very reasonable. Well, business partner for so many years, we’ll make it $95.A: What about the discount for large orders? B: How large is your order? If it is above 400 dozens, we’ll give you a 10% discount.A: If we buy 500 dozens, could you go a little lower? B: I’m sorry, we really can’t. This is really the best discount we can give.A: Let me see…10%, so that’ll be $90, is it?B: That’s correct.A: OK, that’s a deal. I’ll send you the order shortly. See you, Mr. Li. B: See you, Mr. Wilson. 。
商务英语一级考试答案

商务英语一级考试答案一、选择题(每题2分,共10分)1. What is the most appropriate way to address a business email to an unknown recipient?A. Dear Sir/MadamB. Hello everyoneC. Hi thereD. To whom it may concern答案:A2. Which of the following is NOT a typical section of a business report?A. IntroductionB. BodyC. ConclusionD. Personal opinion答案:D3. In a business meeting, when should you avoid using your mobile phone?A. When taking notesB. When waiting for your turn to speakC. When the meeting is adjournedD. At all times答案:D4. What is the purpose of a SWOT analysis in business?A. To evaluate the strengths and weaknesses of a companyB. To assess the opportunities and threats facing a businessC. To determine the company's market shareD. To forecast future sales答案:B5. Which of the following is the correct way to greet someone in a formal business setting?A. Hey, how's it going?B. What's up?C. Good morning, Mr. SmithD. Hi, dude答案:C二、填空题(每题2分,共10分)6. When making a presentation, it's important to maintain eye contact with your _______ to show confidence and engagement. 答案:audience7. A _______ is a document that outlines the terms and conditions of a business agreement.答案:contract8. In business communication, it's crucial to be _______ and concise to ensure clarity and effectiveness.答案:clear9. The _______ is the part of a business plan that describes the company's goals and objectives.答案:executive summary10. When dealing with international clients, it's important to be aware of cultural _______ to avoid misunderstandings. 答案:differences三、阅读理解(每题2分,共20分)阅读以下商务邮件,并回答问题。
国际商务英语试题(一)参考答案

广东外语外贸大学公开学院辅导资料国际商务英语试题(一)参考答案课程代码:05844I. Translate the following words and expressions from English into Chinese (10%)1.国际商务2.国内生产总值3.自由贸易区4.跨国公司5.专门化6.从量税7.滚装滚卸8.电子数据交换9.货号10.拍卖Ⅱ. Translate the following words and expressions from Chinese into English (10%)11.anti-dumping12.most favored nation clause13.discount14.full employment15.confirmed credit (confirmed L/C)16.just in time inventory/ JIT/ Just In Time17.subrogate/ subrogation18.protectionism19.escape clause20.stock exchangeⅢ.Match the words and expressions on the left with the explanations on the right (10%)21. f 22. d 23. c 24. b 25.e 26. a 27. j 28. i 29. h 30.gⅣ. Make brief explanations of the following terms in English(10%)31. the most favored nation treatment refers to a tariff treatment under which a country is required to extend to all signatories any tariff concessions granted to any participating country.32.invisible trade refers to the exchange of services between countries33.a firm order is a promise to sell goods at a stated price.34. Open account means that no documents are involved and legally the buyer can pay anytime.35. The L/C is a letter issued by a bank at the request of the importer in which the bank promises to pay upon presentation of the relevant documents.Ⅴ. Answer the following questions in English(20%)36. China was a low income country a few years ago, but now a middle income country.37. Negotiable means that the transport document can be transferred from one country to another legally after a fixed process, which mainly is an endorsement.38. Quotas or quantitative restrictions are most common form of non-tariff barriers. A quota limits the imports or exports of a commodity during a given period of time. 39. Economy of scale is the cost advantages of large scale production. Trade may occur out of economies of scale.Ⅵ.Translate the following into Chinese(15%)40. 跟单托收是一种付款方法,当货物汇票所示金额付清后,或客户承兑汇票作为指定日期付款的契约时,货物才交给买方。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
1. We are _______ a copy of our catalogue for your reference.A. sendB. coveringC. closedD. enclosing2. Many international companies produce a large number of products, often divided intoproduct________.A. categoriesB. mixC. brandsD. lines3. The credit of letter will be confirmed by the Bank of China, Shanghai, that will _______your draft on the documents at sight for the amount of your invoice.A. acceptB. pay forC. receiveD. obtain4. Indent is often used by ______ or ______ in other countries.A. agents … madmenB. sellers … buyersC. retailers … wholesalersD. distributors … brokers5. Companies wishing to ______ more money for development can sometimes issue newshares.A. riseB. raiseC. increaseD. develop6. We cannot accept any fresh orders _______ heavy commitments.A. due toB. owing toC. becauseD. on account of7. Please see to it that the goods we ordered are shipped as soon as the covering letter ofcredit ______ you.A. getsB. comesC. arrivesD. reaches8. The direct steamer sailing ______ your port calls at our port only around the end of themonth.A. underB. onC. withD. for9. An order is a request to supply a specified quantity of goods, which may result from________ or_________ with subsequent quotations.A. an offer … a bidB. an offer … an inquiryC. a bid … a counter-offerD. a counter-offer … a counter-offer10. The letter we sent last week is an enquiry _______ color TV sets.A. aboutB. forC. ofD. as11. Your delay in shipment will______ us in great difficulty.A. causeB. leadC. concludeD. involve12. We place this order ______ the understanding that the discount is 10%.A. based onB. withC. onD. through13. We would like to take this ______ to establish business relations with you.A. openingB. opportunityC. stepD. advantage14. If you can make us a firm offer at a ______ price, we will place an order with yourcorporation.A. competitiveB. comparativeC. subjectiveD. objective15. We should be pleased to send you some samples of our new typewriter on approval,______ our own expense.A. atB. onC. forD. in16. Our bank offers minimum interest ______ for seller financing and for loans of cash.A. levels B rates C. bases D. percentage17. Taking into consideration our long-standing business relations with you, we accept ___by D/P.A. inquiresB. paymentC. installmentD. counter-offer18. When the seller receives the buyer’s counter-offer, and he finds some terms andconditions unacceptable to him, he will state his own opinions in a letter, which is called as _____A. bidB. offerC. inquiryD. counter-counter-offer19. The shipment time is June or July at our _____ and the goods will be shipped in one_____.A. choice, shipmentB. option, lotC. decision, cargoD. option, consignment20. Managers set _____and decide how their company can achieve them.A. limitsB. amountsC. detailsD. objectivesReading 1Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes,even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone, you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.1. In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performanceB. an explanation of how company targets have been set.C. information on promotion prospects within the company.D. an indication of which duties they can expect assistance with.2. According to the writer, the best way of achieving effective communication is toA. adapt the message to suit a particular audience.B. make the content of messages brief and direct.C. select the most suitable means of conveying a particular message.D. ensure that information is targeted at the appropriate group of people.3. What does the writer say about the communication options available to senior managers?A. Sending memos to staff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C. They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems.4. What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.B. Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D. Encourage more staff to attend training courses in their use.5. According to the writer, a problem with written communication is thatA. the message can be interpreted differently to what was intended.B. it can be easy for people to ignore the contents of a written message.C. most people are more comfortable with face-to-face communication.D. it is possible for correspondence to get lost within a large organization.Reading 2Tariffs ( 关税) may be used simply to obtain revenue. In some developing countries, revenue tariffs provide an important part of the government’s in come. Often, however, tariffs are protective, and are designed to carry out a particular economic policy. They may help to reduce a balance of payment deficit or to protect an infant industry against strong international competition from older corporations. A revenue tariff will always provide some protection, and a protection tariff will produce some revenue. Therefore, it is difficult to distinguish between revenue and protective tariffs from economic evidence alone.Many different types of non-tariff barriers have been used, but the best known of these are quota systems ( 配额制) . A quota is an upper limit which is set on imports of a commodity for a fixed period of time. Some quotas apply to the physical quantities of particular goods, whereas others are based on the total value of all imports. In the latter case, the quotas are usually combined with a system of exchange control in an attempt to prevent a balance of payment deficit. Quotas are also used to protect domestic industries. Under most quota systems, importers must obtain government licences for the goods they wish to import. It should be noted that a quota system is always protectionist and provides no revenues to the country.When a tariff is imposed on an import, the direct impact on price is to raise it by the amount of the tariff. Market factors, however, can modify this effect. Hence, the final price increase due to a tariff may be less than, equal to, or more than the amount of the tariff. In contrast, the impact of a quota on price is much harder to predict. The effects are particularly uncertain with goods which are not produced at all domestically. For instance, many countries do not have their own car industry, so that an import quota can cause a considerable shift in automobile prices.1. What’s the main purpose of imposing tariffs?_________A. Prohibit imports.B. Reduce a balance of payment deficit.C. Promote competition.D. Raise revenue and protect domestic industries.2. They may help to reduce a balance of payment deficit or to protect an infantindustry against strong international competition from older corporations.“Infant ”means_____.A. strongB. newC. childD. manufacturing3. In the latter case, the quotas are usually combined with a system of exchangecontrol in an attempt to prevent a balance of payment deficit. “The latter case ” refers to ______.A. quotas which are set on imports of a commodityB. quotas which apply to physical quantities of goodsC. quotas which are based on the total value of importsD. quotas which provide revenue to the country4. The final increase due to a tariff may be_______.A. less than the amount of the tariffB. equal to the amount of the tariffC. more than the amount of the tariffD. All of the above5. According to the passage, which statement is not true ?A. The best known of non-tariff barriers are quota system.B. The impact of a quota on price is much harder to predict.C. The effects of quota on price are certain with goods which are also produced domestically.D. A revenue tariff will always provide some protection.Cloze.Latin American stocks fell for a second day on Friday in reaction to Asia’s currency and stock market crash. There were fears that the Asian crisis could influence investors in other emerging markets.Argentina and Mexico__1___ the highest falls, with their indexes down by 4% by the__2___ of trading on Friday Brazil’s Bovespa index, which on the same day __3___ by far the steepest plunge in the Americas, was down 2.9%.“ What’s happening in Hong Kong has been a terrible__4___ to the system, ” said Richard Watt, who__5___ 3.5 billion dollars in emerging market investments for BEA Associates in New York. Investors in Brazil were concerned that its economic problems were dangerously__6___ to those that have caused the currency and market plunges in Thailand, Malaysia and other Asian__7___.“ Brazil’s economy is far from __8___ said lan Campbell, chief economist at ABN Amro Bank NV Amsterdam.” Its current account and fiscal __9___ are large and its currency is overvalued. “There’s no help in trying knife, ” said Jane Heap, Latin American stock strategist at Deutsche Morgan Grenfell. “There’s noroom for renewal in Brazil until the US and Asia get back to normal.”There were also concerns that foreign investors who specialize in emerging markets could be forced to sell their shares in Latin America to __10___losses.“ There’s a lot of nervousness about whether investors will p ut their money out of stocks, because of instability in Asia. ” said German Guerrero, chief trader at the Chilean brokerage Celfin SA.Chilean markets were down only slightly in afternoon trading. The Chile selective stock index fell0.72% and the Chile general stock index was down0.64%.1D 2 D 3 C 4 A 5 B 6 B 7 D 8 D 9 A 10 B11 B 12 C 13 B 14 A 15 A 16 B 17 B 18 D 19B 20 DReading11 D2 B3 C4 D5 CReading 21 C2 D3 A4 C5 BCloze.1 B2 C3 D4 A5 D6 B7 C8 A9 B 10 C。