文秘英语论文

The Requirements of Secretary KAS By 周丹

Student NO:201405140832

Class:11

Chosen subject:Secretary KAS

Course name: Foreign Secretary

December 2015

Abstract:In this paper introduced knowledge,ability and skills that a secretary need to master.In other words,secretaries need to optimize their knowledge structure,improve all-round abilities and master more skills in order to meet the requirements of the times.

Key words:secretary,knowledge structure,overall abilities,more modern skills.

1.Introduction:

As the advent of modern science and technology,the rapid development of society,the secretaries are now encountering both many new opportunities and severe challenges.So,the Secretary proposes to clearly understand the situation, strengthen the consciousness of self regulation.The most important thing is they need to optimize their knowledge structure,improve their all-around abilities,and master more skills in order to meet the new requirements of a secretary.Hence,we need to know what the knowledge,abilities and skills the secretary need to own.

2.Optimize knowledge structure:

2.1.How to optimize knowledge structure.

About how to optimize our knowledge structure.In the past ,the fields of knowledge the secretary need to involve in are not as so much as ually,they only need to be good at writing,business,finance.But with the enormous social change,the secretary need to master more knowledge,such as legal knowledge,etiquette knowledge,cultural background knowledge, psychology knowledge,natural science and society knowledge.They need to read more book and experience more in order to enrich their knowledge.

2.2.Legal knowledge.

The laws structure is becoming more and more complete,copyright and patent are too cases in point.As a secretary,she need to know laws in order to protect the company’s interest.Take this case for example,W company produce and sale a kind of air conditioner 5000 by using H's patented technology.But W company produce the that kind of air conditioner without the permission of H company because the CEO’s secretary suggested.Both the secretary and leaders do not know the patent right.Finally,W company was accused of infringement of patent right by H company.In this case,W company won’t be accused if the secretary remind of the leaders that it is an illegal behavior.So it is more and more urgent for a secretary to learn some legal knowledge.

2.3.Etiquette and culture knowledge.

As the acceleration of globalization and the increasingly intensive international commercial competition and cooperation.The cross-strait commercial communications sharply increase.Therefore,the knowledge of international etiquette and culture is becoming more and more significant for secretaries.For example,secretaries need to know the different greeting manners in different countries when they attend the reception ceremony of foreign clients in order to avoid some unnecessary troubles and misunderstanding.Take America and Japan for example,Americans usually hug and kiss on both cheeks when two persons meet for the first time.While in Japan,hug and kiss are considered not so polite because they usually bow to each other when the first meet in Japan.So it is of vital importance for secretaries to master some international etiquette and culture for avoiding problems and cooperate better.

2.4.psychology knowledge.

Psychology knowledge is becoming more and more vital in modern business.As secretaries,they usually need to communicate and negotiate with presentments from other company.Secretaries need some psychology knowledge and analyze the client’s thoughts in order to win the most interest for their own companies.Sometimes,it was the Psychological warfare that helps a lot in a negotiation.

2.5.The natural science and society knowledge.

It is very common for secretaries to take part in some activities held by other company or