高级商务英语听说Unit 2
高级商务英语听说第2册课程设计 (2)
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高级商务英语听说第2册课程设计一、课程概述本门课程是高级商务英语听说第2册,旨在通过听说训练,提高学生在商务英语领域的沟通能力,增强其与国外商务伙伴的交流能力。
二、课程目标1.提高学生的商务英语听说能力2.提高学生的商务英语沟通技能3.增强学生与国外商务伙伴的交流能力三、教学内容与进度安排第1课:Introducing Yourself in Business Settings•Listening: Introducing Yourself and Others•Speaking: Introducing Yourself and Talking about Your Company第2课:Communicating in Meetings•Listening: Understanding & Participating in Discussions•Speaking: Leading & Participating in Discussions 第3课:Giving Presentations•Listening: Understanding Presentations•Speaking: Giving Short Presentations第4课:Negotiating•Listening: Understanding & Responding to Proposals•Speaking: Making Proposals & Negotiating第5课:Cross-cultural Communication•Listening: Understanding Different Cultural Expectations•Speaking: Adopting Strategies for Effective Cross-cultural Communication第6课:Business Communication Technologies•Listening: Understanding Different Communication Technologies•Speaking: Explning the Advantages and Disadvantages of Different Communication Technologies第7课:Business Travel•Listening: Understanding and Making Travel Arrangements•Speaking: Talking About Travel Experiences第8课:Socializing in Business•Listening: Understanding Different Types of Socializing Events•Speaking: Talking About Personal Interests and Hobbies四、教学方法1.观看商务英语相关视频,学生听取讲解并进行反馈;2.组织学生小组讨论,加深英文语言运用能力;3.安排商务英语角,增强学生英语口语表达能力;4.精听与口语训练:教师设置商务英语听力练习与口语练习,提高听说能力。
商务英语视听说Unit 2
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u02LST2
Part II Listening & Speaking
Job Description
Financial Director
Be responsible for all accounting, financial and taxation matters; Help different departments with annual budgeting and spending
Task 1 Listen to a conversation and fill in the blanks. (Page 15)
1) I haven’t seen you for years. 2) what do you do now? 3) I’m in the Research and Development Department. 4) I knew you’d do something very challenging and
1. personnel management 2. developing markets 3. planning 4. execution 5. sales targets 6. team performance
9. selecting, developing and managing
10. cost-effective 11.on time 12.of good quality 13.human and material resources
商务英语听力 Unit2精品PPT课件
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2. / h / hat hello 4. / dʒ / jet jeep 6. / dr / drop driver 8. / dz / beds leads 10. / n / neck noon 12. / l / lazy lead 14. / j / yes your
Part Ⅰ
Section B: Exercise 2 (1)
Contents
Ⅰ
Training Focus
Ⅱ
General Listening
Ⅲ
Fun Break
Ⅳ
Business-Based Listening
Ⅴ
Oral Practice
Part Ⅰ
Section A
Exercise 1. Listen and read the following consonants with their corresponding words after the tape.
b. path b. teeth _b_. _th_in_k__ b. sell b. coal b. bit b. mile
c. bath c. waits c. tink c_. _s_h_a_r_e_ c. coke c. pick c. weather
d. gaze d_._s_a_y_s__ d. dink d. usual _d_. _c_o_ld___ d. pig d. feather
Part Ⅰ
Section B: Exercise 1
Directions: Listen and read the following consonants with their corresponding words after the tape.
高级职业英语听说教程2-unit-2-Listening-and-Speaking
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send a letter to explore the possibilities of setting up business relations.
back
Section 1 Activity Three: Speak out
Task 1 Talk to 2 students and complete the table below.
Task 2 Listen and Write
Task 1 Talk and complete
Task 2 Prepare a Speech
back
Section 1 Activity One
Task 1 Listen and Match
next
Section 1 Activity One
1-f 8-c 7-a
back
Section 1 Activity Three: Speak out
Task 2 Prepare a short speech to be presented in class by filling in the blanks with the information from the table above.
6-j
back
2-e 3-i 4-h
5-g
Section 1 Activity One
商务英语听说unit 2
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NPC abbr.= National People’s Congress 全国人民代表大会 legislature n. 立法机关 efficiency n. 效率,效能,功效 shadow vt. 遮蔽,使变暗,使阴郁 inflation n. 充气,膨胀 note vt. 提到,指明
Useful Patterns句型总结
1. Very nice to meet you.见到你很高兴。 —Let me introduce Alex to you. Lucy, this is Alex. —Hi, Alex. Very nice to meet you. 2. It’s very nice to be here today.今天来到这里,真是太好了。 —Let me welcome Lucy to give us her presentation now. —Thanks. First of all, it’s very nice to be here today. 3. That’s really great.那真是太好了。 —I am teaching public speaking skills to about 200 people now. —That’s really great. 4. As far as you are concerned, are there many people learning Chinese in the U.S.?据你所知,在美国学中文的人多吗? —As far as you are concerned, is there any possibility for me to get accepted? —I’m afraid not.
A: Have you found an efficient way to learn Chinese characters? I mean, have you found it’s important to write the characters in a certain order? B: Yes. Probably due to my studies in the college, I’m a big fan of stroke order. I think it’s really important to learn the order and write the characters correctly. A: How many characters have you mastered so far? B: Passively I can recognize 1,500 or also. A: Maybe it is difficult for you to practise your oral Chinese. So what are the difficulties? B: Well, the tones are the most difficult.
商务英语听说III Unit2
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Unit 2 Inquiry●Learning Objectives:1.To understand the main idea and select specific information while listening.2.To get familiar with some important points about making inquires.3.To learn about useful expressions for making inquires.The First Period●Learning Outcomes1. To understand the main idea and select specific information while listening.2. To get familiar with some important points about making inquiries.3. To learn about useful expressions for making inquiries.●Part I Active ListeningDialogue 1 Price InquiringStep 1 Listen and read the words and expressions.Step 2 Exercise 1Directions: Chris Brown shows interest in telecontrol racing cars after having seen the exhibits in the showroom of Li Yan’s company. Now listen to the dialoguebetween Mr. Brown and Ms. Li and choose the best answer to each question you hear. Tapescript:(C—Chris Brown, L—Li Yan)L: Mr. Brown, you have seen our exhibits in the showroom. May I know what particular items you’re interested in?C: I’m quite interested in your telecontrol racing cars. I’d like to know something more about them.L: They are our latest model. As our telecontrol racing cars are of good quality and fair price, we have won a very good reputation from our clients all over the world.C: I think they will find a good market in America, too.L: The telecontrol racing cars are suitable for children aged between six and eleven.They are easy to operate and can help interest children in science and technology.C: And that is why I’m filled with confidence that there is a promising market in my country.L: Though we have increased the productivity of this product, it is still in great demand.C: Your exhibits of the telecontrol racing cars and catalogues a re very attractive. I’m thinking of importing some of your toy cars.L: I’m glad that you are so interested in our latest product. Actually there has been a steady demand in our market for this kind of toy cars.C: May I have an idea for your prices of the racing cars?L: Would you please tell me the quantity you will possibly need so that we can work out the offers?C: I’ll talk it over with my colleagues. But could you give me an indication of the prices? L: Here are our FOB price lists. All the prices in the lists are subject to our confirmation. C: Well, if you’ll excuse me, I’ll go over your price lists right now.L: Please go ahead.1. What kind of product are they talking about?2. Why has Li’s company won a good reputat ion from clients all over the world?3. Which group of people are telecontrol racing cars designed for?4. Why does Mr. Chris Brown believe that there would be a promising market fortelecontrol racing cars in his country?5. Which of the following statements about prices is NOT true?Step 3 Exercise 2 Listen to the dialogue again and decide whether the following statements are true (T) or false (F).(F) 1. Mr. Brown thinks the telecontrol racing cars will find a good market in Australia.(T) 2. The telecontrol racing cars are suitable for children aged from six to eleven.(F) 3. The price of telecontrol racing cars is very attractive.(T) 4. Mr. Brown shows much interest in the latest product.(F) 5. All the prices in the FOB price lists are su bject to Mr. Brown’s confirmation.The Second PeriodDialogue 2 Inquiring about the ProductStep 1 Words and Expressions:State- of-the-art a. 最新式的,使用了最先进技术的vibration n. 震动brochure n. 小册子call screening of function 来电显示功能in-show discount 展示会折扣(或特价)Step 2 Exercise 1.Directions: Mark is interested in a new mode of telephone and is inquiring about itsfunctions. Listen to the dialogue between Mark and the saleslady and choosethe best answer to each question you hear.TAPESCRIPT(S—saleslady, M—Mark)S: You seem to be interested in our new N5 cell phone. Would you like to know something about it?M: Yes. What does this button here do?S: That button is for our call screening function. It allows you to identify the caller before you answer the call.M: I see.S: The common vibration function will let you know when you have a call if you don’t want the ringing sound to interrupt important meetings.M: What else can you tell me about this phone?S: This special phone uses state-of-the-art technology to bring you several unique functions in addition to the call screening and vibration feature.M: So, what are they?S: Oh, it’s loaded with them. If you are outside of your service area, this cell phone can still receive messages. Besides, it can send or receive emails and get information,such as news, entertainment, stock quotes, from the Internet.M: No kidding?S: In addition to that, yon can watch TV on it.M: That’s amazing.S:Here is our brochure with all the details.M: What is the price of the N5 model?S: The list price is US $300 per unit. W e’re offering a special in-show discount of 15%.M: Well, I’ll have to contact my colleague and get back to you. Thanks.1. What function does the button have?2. What is the list price of the N5 model?3. How much is the N5 mode in-show after discount?4. Which of the following is NOT true?.5. How does the man feel about the unique functions of the cell phone?Step 3 Active ListeningExercise 2 Directions: Listen to the dialogue again and fill in the table below with theStep 4 A Passage on Inquiry1.Listen and read the words and expressions.Involve v. 包含,牵涉,卷入Previously ad. 预先,以前Trade terms 贸易条款2.Exercise OneDirections: Listen to a passage and find the proper definitions for the terms on the left.( c ) 1. inquiry a. is to get detailed information about the goods.(d ) 2. general inquiry b. is sent to the seller or supplier whom you have notpreviously doubted.( a ) 3. specific inquiry c. is to get information about the goods to be ordered or sold.( b ) 4. first inquiry d. is to get the general information about the goods. TAPESCRIPTInquiry plays a very important role both in import and export and is usually the first step involved in international trade negotiation. Inquiry is a request for business information such as price list, catalogue, sample, trade terms and details about goods. Inquiry is usually made by the buyer to get information about the goods to be ordered. But sometimes it is made by the seller to get information about the goods to be sold. In international business, making inquiry is the initial stage of business negotiations between the buyer and the seller. Inquiry can be made by letter, email, fax, handwritten note, telephone call, or personal conversation.Generally speaking, there are three kinds of inquiry: general inquiry, first inquiry, and specific inquiry. General inquiry is sent to get the general information about goods. In this kind of inquiry there is no intention to do business right away. First inquiry is sent to the seller or supplier whom you have not previously doubted. Therefore, the source you get, the supplier’s name and address, the intention you wish to establish business relations and the introduction to your business should be contained in the first inquiry. Specific inquiry is sent to the seller or supplier with whom you have already set up the business relations. In specific inquiry, the request for detailed information about the goods is contained.3. Exercise 2Directions: Listen to the passage again and complete the statements with the words you hear.1. Inquiry is usually the first step involved in international trade negotiation.2. Inquiry is a request for business information such as price list, catalogue, sample, trade termsand details about goods.3. Making inquiry is the initial stage of business negotiations between the buyer and the seller.4. Inquiry can be made by letter, email, fax, handwritten note , telephone call, or personal conversation.5. Specific inquiry is sent to the seller or supplier with whom you have already set up the businessrelations.Step 5 Part II Fun BreakDirections: Listen to a joke and answer the following questions.1. What’s the boy’s part-time job?To sack groceries at a supermarket.2. Why did the boy feel very happy when he came home?Because he could talk to some good-looking girls.TAPESCRIPTMy Son’s Part-time JobWhen my son was a high-school sophomore, he got a part-time job —sacking (装袋) groceries at a supermarket. He came home all smiles.“How was your first day?” I asked.“It was great, Dad,” he replied. “I got to talk to some good-looking girls.”Since Stephen is not very talkative, I asked, “What did you say to them?”“Do you prefer paper or plastic?”The Second PeriodsPart III Additional Listening▲Specific InquiryListen and learn the new words and expressions:marketable: easy to sell, attractive to customers or employers.Vancouver n. 温哥华respective a.各自的,分别的representative: a. 代表性的,典型的appoint v. 指定,委派CIF (Cost, Insurance and Freight)到岸价格(成本、运费加保险)place substantial order: 大批量订购sole agent 独家代理商▲Exercise 1Directions: Listen to a letter and decide whether the following statements are true (T) or false (F).(T) 1. Mr. Green showed great interest in mountain bikes of ATX690 and ATX740.6(T) 2. Mr. John Smith wants to know the lowest prices CIF Vancouver.(F) 3. Mr. John Smith has decided to place substantial orders with Mr. Green.(F) 4. Mr. John Smith’s Company has handled mountain bikes for more than twentyyears.(F) 5. Mr. Green has promised to appoint his sole agent in Vancouver for Mr. JohnSmith.TAPESCRIPTFor your information, we have handled mountain bikes for twenty years and have a good (8) connection in our country. We also have some associated firms in neighboring countries where a (9) ready market can be found for your products. Therefore, we should like to know if you could appoint us your (10) sole agent in Vancouver, which we think would serve your interests to the best advantage.Your immediate attention to our enquiry and proposal will be appreciated.Yours faithfully,John SmithMarketing Manager▲Exercise 2Directions: Listen to the letter again and write down the missing words.Dear Mr. Green,Thank you for your letter of July 28th. We note with pleasure that you intend to (1) ________business with us in mountain bikes, which coincides with our desire. We have (2) your catalogue and found that several (3) , especially ATX690 and ATX740, appear to be (4) here. We shall appreciate it if you will quote us the lowest prices CIF Vancouver and indicate the respective quantities of different (5) that you can supply for prompt shipment.(6) , please send us some representative samples. If your prices are workable and thequality is (7) , we shall place substantial orders with you.For your information, we have handled mountain bikes for twenty years and have a good (8) in our country. We also have some associated firms in neighboring countries where a (9) can be found for your products. Therefore, we should like to know if you could appoint us your (10) in Vancouver, which we think would serve your interests to the best advantage.Your immediate attention to our enquiry and proposal will be appreciated.Yours faithfully,John SmithMarketing Manager▲Viewing & SpeakingUseful Expressions for Inquiries◆I’d like more information before placing an order.◆Please let us know your lowest possible prices for the relevant goods.◆If your prices are favorable, I can place the order right away.◆Are those prices the lowest you can offer?◆Would you please give us your lowest quotation CIF Vancouver?▲Activity OneListen and learn the words and expressions:Air conditioner 空调In line with 符合▲Directions: Watch the video and answer the following questions.1. What is the energy efficiency rating of the air conditioner?The air conditioner tends to be high energy user.2. What’s the price on the large model of the newest product?$ 2983. If the buyer makes a final decision to purchase 100 smaller models, how much should he pay?$ 18,4004. Did they make a deal at last?Yes, they did.▲TAPESCRIPTMr. Brown, a Canadian exporter, is talking with Alice, an American importer.(A—Alice, B—Mr. Brown)A:I’m interested in your air conditioners. But I’d like some more information before placing an order.B: I will be glad to answer your questions.A: Well, my biggest question is: how energy efficient are your models?B: As you know, an air conditioner tends to be a high energy consumer. Our model is no exception.A: Do you have any similar, but smaller models?B:Why don’t you take a look at this one? This is our newest product.A: What are the prices for these models?B: The large one goes for $298 and the smaller unit is $200.A: Are those the lowest prices you can offer? I’m not sure those prices will work for us.B: We might be able to offer you an 8% discount or cut on your initial order. 8% off isabout as low as we can go.A: I think that’s more in line with what we can handle.B: Well, let me check my figures and I’ll get back to you on i t.▲Activity Two:Directions: Watch the video again and get familiar with the characters in the dialogue.Then role play the dialogue in pairs.▲Activity Three:Directions: Suppose your company will import a new type of portable electric heater from a Canadian company. You are the representative of your company and your partner is thesales manager of the Canadian company. Role play the situation with your partnerusing the following useful expressions.Some hints:◆I’m interested in...◆I’d like more information before placing an order.◆How about the... of the heater?◆That sounds very impressive.◆What about... features?◆What are the prices on these models?◆Are those prices the lowest you can offer?◆We’d offer you a... commission on all sal es.◆That might work well for both of us.。
新编剑桥商务英语高级unit2
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Product Development (New Products/Existing Market)
to roll out a new product(s) in a market with which you are already familiar.
requires the business to develop new abilities and continuously adapt the products until they achieve marketplace success.
Often the difference can be academic, but a take over is what happens when a larger company buys a smaller company and a merger is when two similar sized companies join together.
Subsidiary
R&D Division Headquarters Sales Offices
Main Plant Warehouse
Sales Offices
3. What is the different between the following words and phrase?
1. A sales office and a subsidiary 2. A warehouse and a plant 3. The headquarter and a division
Market Penetration (Existing Products/Existing Markets)
designed to give the business a greater percentage of market share.
商务英语视听说4-Unit 2
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Doctor, actor, lawyer or a singer Why not president? Be a dreamer You can be just the one you wanna be Policeman, firefighter or a postman Why not something like your old man? You can be just the one you wanna be…
_h_e_ld_fu_lly_l_ia_bl_e___ for their conduct. • It should be based on __vo_lu_n_ta_ry_a_g_re_em_e_n_t _______. Any contract
__sig_n_e_d _un_d_er_th_r_ea_t ___can be canceled. • There should be _c_on_s_id_er_at_io_n____. They can be m_o_n_ey____,
Luxury cars and bling, that’s not real life I know you could reach the top Make sure that you won’t stop Be the one that you wanna be Now sing this with me…
Part I B: Trademark, Patent anf Agency Law
patent 专利 pictorial 用图片的,有插图的 grant 授予 duplicate 复制,复制品 royalty 版税 verbal口头的=oral sue 控告;提出诉讼
商务英语视听说第三版答案unit2
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商务英语视听说第三版答案unit21、If you don’t feel well, you’d better ask a ______ for help. [单选题] *A. policemanB. driverC. pilotD. doctor(正确答案)2、81.Some birds are flying ________ the lake. What a beautiful picture! [单选题] * A.forB.underC.inD.above(正确答案)3、—Is this Tony’s history book?—No, it isn’t ______.()[单选题] *A. himB. his(正确答案)C. heD. himself4、The sun disappeared behind the clouds. [单选题] *A. 出现B. 悬挂C. 盛开D. 消失(正确答案)5、The house was completed five months ago. [单选题] *A. 完成(正确答案)B. 复杂C. 开始D. 装着6、_______, making some DIY things is fashionable. [单选题] *A. Stand outB. In ones opinionC. In my opinion(正确答案)D. Out of fashion7、Kids will soon get tired of learning _____ more than they can. [单选题] *A. if they expect to learnB. if they are expected to learn(正确答案)C. if they learn to expectD. if they are learned to expect8、Comparatively speaking, of the three civil servants, the girl with long hair is _____. [单选题] *A. more helpfulB. extremely helpfulC. very helpfulD. the most helpful(正确答案)9、Have you kept in()with any of your friends from college? [单选题] *A. contractB. contact(正确答案)C. continentD. touching10、His understanding made a deep impression_____the young girl. [单选题] *A.on(正确答案)B.inC.forD.with11、The beautiful sweater _______ me 30 dollars. [单选题] *A. spentB. paidC. cost(正确答案)D. took12、Don’t play games on the computer all day. It’s ______ for your eyes. [单选题] *A. bad(正确答案)B. usefulC. helpfulD. thankful13、Will you be able to finish your homework _______? [单选题] *A. by the timeB. in time(正确答案)C. once upon a timeD. out of time14、Leave your key with a neighbor ___ you lock yourself out one day [单选题] *A. ever sinceB. even ifC. soon afterD. in case(正确答案)15、There are sixty _______ in an hour. [单选题] *A. hoursB. daysC. minutes(正确答案)D. seconds16、What about _______ there by bike? [单选题] *A. goesB. wentC. goD. going(正确答案)17、36.The students will go to the Summer Palace if it __________ tomorrow. [单选题] * A.won’t rainB.isn’t rainingC.doesn’t rain (正确答案)D.isn’t rain18、We can see ______ stars at night if it doesn’t rain. [单选题] *A. a thousand ofB. thousandsC. thousand ofD. thousands of(正确答案)19、--How is your friend coming?--I’m not sure. He _______ drive here. [单选题] *A. may(正确答案)B. canC. mustD. will20、What do you think of the idea that _____ honest man who married and brought up a large family did more service than he who continued single and only talked of _____ population. [单选题] *A. a, /B. an, /C. a, theD. an, the(正确答案)21、A?pen _______ writing. [单选题] *A. is used toB. used toC. is used for(正确答案)D. used for22、It _______ him ten minutes to solve the problem. [单选题] *A. spentB. took(正确答案)C. costD. paid23、Two()in our school were sent to a remote village to teach for a month. [单选题] *A. women teachers(正确答案)B. woman teachersC. women teacherD. woman teacher24、He runs so fast that no one can _______ him. [单选题] *A. keep upB. keep awayC. keep up with(正确答案)D. keep on25、15.This kind of bread is terrible. I do not want to eat it ________. [单选题] *A.any more(正确答案)B.some moreC.no longerD.some longer26、3.—Will you buy the black car?No, I won't. I will buya(n) ________ one because I don't have enough money. [单选题] *A.cheap(正确答案)B.expensiveC.highD.low27、—______is my notebook?—Look! It’s in your schoolbag.()[单选题] *A. WhatB. WhichC. Where(正确答案)D. How28、She talks too much; you’ll be glad when you’re free of her. [单选题] *A. 与她自由交谈B. 离开她(正确答案)C. 受她的控制D. 与她在一起29、33.Will Mary's mother ______ this afternoon? [单选题] *A.goes to see a filmB.go to the filmC.see a film(正确答案)D.goes to the film30、Generally speaking, it is _______ to ask a woman’s age in western countries. [单选题] *A. possibleB. importantC. not polite(正确答案)D. polite。
商务英语听说教程上 Unit 2Business Calls
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Student A
Student B
To: Date:
Message Note
Time:
From: Company: Telephone: Message:
Taken by:
You are Liu Na. You make a phone call to B & N Company to speak to Mr. Hunter, marketing manager of the company, but he has left the office. Leave a message using the following information: Your company: L & Z Company You are calling: concerning the appointment with Mr. Hunter next Monday. Your office number: 892-7735 You are able to receive calls: before 5 p.m. today
Part B - Task 1 Vocabulary Building
Match the Chinese translation with the word or phrase which has the similar meaning.
1.cancel v. 2.reschedule v. 3.get a hold of someone 4.postpone v. 5.shuffle v. 6.dial v. 7.direct v. 8.awfully adv.
* Listening
Part A - Task 1 Conversation
bec高级听力第二部分技巧
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bec高级听力第二部分技巧bec高级听力第二部分技巧bec高级听力第二部分学习的时候要熟悉英音的发音规则,发音特点,语速较快,几乎每一道题都有陷阱,听力材料的笔墨着力严重不均,关于听到的以下的短语和词组一定要分外注意。
下面介绍bec高级听力第二部分技巧,希望为您带来帮助。
这部分学习的时候要熟悉英音的发音规则,发音特点,语速较快,几乎每一道题都有陷阱,听力材料的笔墨着力严重不均,关于听到的以下的短语和词组一定要分外注意,如:but/however/what I really mean is等等。
所有问题均按照行文的先后顺序进行提问。
关于每一个问题,说话人都有明确的提示性的阐述,所以解题的关键是发现和听懂这些提示。
提示性词语的使用。
一般说话人所使用的提示词有:but / but I think / real fact is that / not the case / it is which / that某些词语与答案中的词语为同义词。
通过举例,让读者推断出答案。
将答案放在所举的例子前面。
说话人关于听者的困惑包括:①开头提出一些所谓的原因,而将真正的原因放在最后。
②说话人会以较为快的速度,让听话人听到一些"提示',通常是一些支言片语,用来困惑听者。
这些"提示'中的文字往往直接出现在选项中。
结合以上几点,不难发现在本项的正确答案都是间接的给出,通常要经过说话人2到3步的阐述。
BEC高级阅读第一部分技巧应试技巧在听力录音播放之前,要迅速浏览题目,推测可能填的内容,注意单词的正确形式、单词字数的限制。
平常准备的时候要仔细体会录音中常常出现的同义转述。
力争在第一遍就完成80%以上的缺口,在第二遍时完成并校对所有缺口。
缺口顺序完全按照行文顺序。
在听力开始之前仔细阅读第一项文字部分,尤其是缺口部分前的字句,因为不要指望说话人会在提及缺口内容之前说出与缺口部分前的字句完全一致的字句。
新标准高职商务英语:视听说教程 第2册 Unit 2 教案 (1)
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(章节教案首页)课题:Unit2 We will take care of everything. (1)授课时间:年月日教学时数:( 2 )学时,其中理论( 2 )、实验( 0 )学时、上机( 0 )学时、其它( 0 )学时,其它是指:教学目标与要求:情感目标:引导学生树立一种主人翁意识,不仅要学习业务知识,还要学习管理、学政治,只有学习好了,才能在岗位上发挥更大的影响,实现个人的社会价值。
知识目标:能够听懂文章中的细节信息;掌握不同场合会见客户时用到的基本表达和需要注意的细节问题。
技能目标:能够运用恰当的语句表达在不同场合下与客户的会面。
教学方法设计:任务型教学法,讨论法,直观演示法,练习法教学重点与难点:教学重点:学会不同场合会见客户时用到的基本表达和需要注意的细节问题。
教学难点:在掌握不同场合会见客户需要注意的细节的前提下,能够运用恰当的语句无障碍与客户沟通。
主要参考资料:施志渝,《视听说教程2》,上海外语教育出版社,2020年2月.教具使用:多媒体设备,畅课平台课后作业:1.完成畅课平台的作业;2.同桌合作完成P23角色扮演;3.预习下节课内容。
教学反思:结合上节课的反馈,加上本节课学生的实际练习,发现在听力环节过程中学生的单词量的多少,单词发音的正确与否,语法知识结构是否庞大,平时的听力练习多少和与否等因素,直接决定了学生在课堂上能否快速完成听力练习,并迅速从听力材料中提取有效信息。
所以,除了课堂上的练习,课下学生的练习也是必不可少的,这项任务可以加在每次的作业里面。
★Part Ⅰ导入新课1.考勤:利用畅课进行学生考勤,生成今日数据;2.给学生们放一段视频《高档场所会见顾客,不懂礼仪出洋相》,引导学生们展开讨论,在此场景下会见客户应该注意什么礼仪问题。
★Part II 讲解新课教师发布任务:Task 1You’re going to hear three short conversations. At the end of each conversation, a question will be asked. Listen carefully and answer the following questions with what you hear.学生作答,答对的同学给予加分奖励,教师有针对性的进行相关知识点的补充。
商务英语视听说听力原文
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Unit 1Task 2M: Come in, please.W: Good morning, sir. I’m Karen Yang.M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.W: Of course not. please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don’t you think it’s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life.W: By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’l l determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that?M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.Follow-up practiceCai: May I come in?Ms. Smith: Yes, please.Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested.Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.Cai: Nice to see you, Ms. Smith.Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea?Cai: Tea is fine. Thank you.Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personalityCai: Well, I think I’m a serious-minded girl, I’m calm and I don’t panic in a crisis. I like jokes and have a good sense of humor. And I also enjoy working with all kinds of people.I can even get along with people who are bad-tempered or something like that.Ms. Smith: Well, then, what do you consider your strengths and weakness?Cai: Strengths and weakness? Well, I think my ability to work with all types of people is a particular strength.Ms. Smith: Yes.Cai: My weakness? Er, I’m a little bit perfectionist. I’m quite often dissatisfied with what I’ve done. I always think I can do it better or in a different way.Ms. Smith: I wouldn’t call that a weakness. I’d call that a strength.Cai: Well, apart from that, I suppose sometimes I am not patient enough.Ms. Smith: Now, can you tell me about your past experience?Cai: I have six years’ financial industry experience, working for several companies. For the past two years, I have been working in an investment bank.Ms. Smith: What qualifications have you had for this position?Cai: I graduated from Peking University in 2001, majoring in accounting. I can speak fluent English and I can deal with bookkeeping and accounting in English quite well.Ms. Smith: Why did you leave your last position?Cai: I want to find a job that is challenging, where I can grow.Ms. Smith: Now, is there anything else you’d like to ask me?Cai: Yes, if I get this job with HDC, would I be able to work abroad in one of your overseas branches?Ms. Smith: Oh, yes, certainly. Our staff regularly does six-month placements in other branches.Cai: Oh, that’s great.Ms. Smith: Right, time is pressing, I’m afraid, so thank you very much for coming to see me and we’ll be in touch with you before the end of the week.Cai: thank you for seeing me.Ms. Smith: Goodbye.Cai: Bye.Video 1Chen = C. Ms. Mandel = M.C: Good morning, Ms. Mandel.M: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.C: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?C: Sure, I’m a senior stude nt at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university.M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must fist analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people’s strengths and abilities.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don’t care about pressure or the environment as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decision by Friday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Video 2Wang = W, Mr. White = M.W: May I come in?M: Yes, please do.W: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.M: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.W: Thank you.M. Well, Miss Wang, you are applying for the position of Sales manager, right? How did you know about our company?W: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in GZ.M: Really? That’s good. Then you must know something about our company?W: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.M: Huh, that’s right. Miss Wang, can you tell me which university you attended?W: Sun Yat-sen.M: And what degree have you got?W: I have a bachelor’s degree in business administration.M: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.W: I passed TEM8 at college, and I am good at oral English.I think I can communicate with Americans quite well.M: Good. I know you are now with United Butter. What is your chief responsibility there?W: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager –responsible for the Panda line of biscuits.M: Why do you want to change your job?W: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move int o sales.M: What do you think is the most important qualification for a salesperson?W: I think it’s self-confidence and quality products.M: I agree with you. What salary would you expect to get here?W: well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?M: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, andregular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?W: Yes, only one. When can I have your decision?M: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.W: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.M: Goodbye.Case AnalysisInterviewer: Where do you see yourself in three years?Candidate: Well, I see myself in sales, you know. I must say, I would rather like to establish my own company, you know, in my home town.Interviewer: What specifically about our company attracted you?Candidate: Well, first of all, you know, I want to leave my present company. It’s too small, and you know, I don’t like the boss. He doesn’t know how to motivate people. You know, he is also bad-tempered. You know, the job is routine and boring.Interviewer: Um…Candidate: Can I ask a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling.Interviewer: Our staff members regularly do six-month placements in other branches.Candidate: Oh, well, that’s what I’m interested in.Interviewer: What do you think of your strengths and weaknesses?Candidate: Strengths and weakness? Well, that’s hard to answe r. You know, I’m very humorous. I think that’s my particular strength. My weaknesses? I suppose I don’t have any, you know.Interviewer: Ok. Is there anything else you’d like to ask?Candidate: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.Interviewer: I’m afraid I can’t answer that.Candidate: And also, when can you give me a definite answer about this job?Interviewer: I guess you’ll just have to wait until the end of the week. Well, I’m afraid we have to stop her e. Thank you very much for coming to see me.Unit 2Task 11.I haven’t seen you for years.2.What do you do now?3.I’m in the Research and Development Department.4.I knew you’d do something very challenging and creative.5.I sometimes stay in the office after work to deal withunfinished tasks.6.I am still the accountant of that cosmetics company…Task 2Jack: Hi, I’m Jack. I’m the manager of the Research & Development Department. I’ve been in this position for three years. I have to manage all aspects of the product development process, including resource allocation, budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. I’m responsible for creating and m anaging the R&D teams and for the overall planning, execution, and success of the projects.Janet: I’m Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, I’ve been engaged in various responsibilities. My responsibilities include: developing sales strategies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction.Stanley: Hi, I’m Stanley. As the manager of the Production Department, I’m responsible for selecting, developing and managing a highly competent and motivated staff of employees;ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. I’m also responsible for identifying the training needs of our staff and cultivating culture of continuous improvement in all aspects of manufacturing.Video 1 Introducing titles and responsibilitiesPresident = P; Robin= RP: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Let’s give him a warm welcome!R: Thank you!P: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I’d like to introduce the vice presidents and managers to you.R: It’s OK, thank you!P: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department.R: Nice to meet you, Ms. Bates.Ms. Bates: Nice to meet you, Mr. Copperfield.P: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.P: And this is … oh, where is Andrew Jefferson?R: Mr. Jefferson? I’ve met him before. I heard he is one of the secrets of this company’s success. Everyone was raving about what a great job he’s done in…P: Uh… speak of the devil… Mr. Jefferson has just arrived.Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.R: Good to see you, Mr. Jefferson.Mr. Jefferson: Sorry, I’m late. I was talking to a client.R: Oh, that’s ok. How many departments are you in charge of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.R: No wonder you’re so busy.P: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: I’m Ada Black, responsible for management accounts.Caroline Clinton: I’m Caroline Clinton, responsible for financial accounts.Lucy White: I’m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Video 2 Do you like your job?Robin = R; Jerome = J; Frank = F; Colin = C; Janet = JaR: What’s your job now, Jerome? Do you still work for that wholly funded American company?J: No, I left it three years ago. I have my own business now.F: Gee, that’s great! How do you feel as a self-employed entrepreneur?J: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I get tired. As you know, it’s not very easy to run a business on your own. What about you, Frank? What are you doing now?F: I’ve worked for several companies. After graduation,I went to a private company. Then a year later, I changed toa Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, I’m an advertising executive.C: Oh, you are a real job-hopper. Why have you changed jobs so often?F: I’m always interested in new challenges. I know changing jobs frequently can be a waste of a company’s humanresources, but I’m gaining a lot of experience! How is your job, Colin?C: I’ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.F: Do you like your job?C: The salary and benefits are OK, but I don’t like the work environment. You know, the workshops are very noisy sometimes. Also, I don’t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin?R: Yes. As a buyer, I must travel to purchase stock. I’ve been to a lot of places.C: Maybe I should think about becoming a buyer…R: Mm…, everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family.Ja: Hi, guys, may I join you?Everybody: Sure. Have a seat.Ja: You enjoy getting together, don’t you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Ja: I’m the Public Relations M anager in a holding company.C: Do you enjoy it?Ja: Yes. What I like about it is that I can meet a lot of new and interesting people.R: How about your working hours?Ja: That’s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don’t get enough time with my family and baby.Unit 3Task 1O: Good morning. Luck Promotions. May I help you?M: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please?O: Just a moment, please.S: Hi, Mike. It’s nice to hear from you. How’s the English weather?M: It’s pretty good for this time of year. What’s it like in New York?S: Not good, I’m afraid.M: that’s a pity!I’m planning to come by next week.S: Really? Well, you’ll come by and see us while you’re here, I hope.M: that’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that.S: Great. That would give me a chance to show you the convention center.M: That’s what I was thinking.S: You said you have to be in Boston on Thursday? That’s the 7th?M: that’s right. I could stop over in NY on the ay –that would be Wednesday. Would that be possible?S: Ah, I’m afraid I won’t be in the office on Wednesday.M: Er, well, the other possibility would be to arrange it after I leave Boston.S: When do you plan to leave Boston?M: Either Thursday afternoon or Friday morning, but I would like to catch a flight back to London on Friday evening.S: Ok. Well, it would be best for us if you could fly in on Friday morning. I will pick you up at the airport, and then I could show you the convention center. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.M: That sounds good. Just as long as I can get back to the airport for my evening flight.S: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight? Then we’ll get back to you with an itinerary for the day –that’s Friday the 8th, right?M: That’s right. Good. Well, I’ll do that and I look forward to seeing you next week.Task 2Roy: Louise Paulson’s office. This is Roy speaking.Paul: This is Paul Jackson calling. Is Louise in?Roy: I’m sorry. She’s out at the moment.Paul: When will she be back?Roy: I’m afraid she won’t be back soon. Can I take a message?Paul: Yes, could you ask her to call me at 979-326-8965.I need to talk to her about the order we placed last Friday. I’m afraid we have to make some changes to the order. Tell her it’s urgent.Roy: Could you repeat the number please?Paul: Yes, it’s 979-326-8965 and this is Paul Jackson.Roy: Could you spell it?Paul: P-A-U-L, Paul, J-A-C-K-S-O-N, Jackson. Paul Jackson.Roy: Thank you, Mr. Jackson. I’ll make sure Louise gets this as soon as possible.Paul: Thanks, bye.Roy: Bye.Video 1R: Hello, International Sales.Mr.: Hello, this is Mr. Schulz here, calling from England.R: yes, Mr. Schulz, who do you want to speak to?Mr. : I’d like to speak to MR. Matthews.R: Fine. Hold the line, please. I’m connecting you now.(connected)Miss: Hello. Mr. Matthews’ office. Who’s calling please?Mr.: this is Mr. Schulz calling from England. Can I have a word with Mr. Matthews?Miss: I’m afraid Mr. Matthews isn’t available. He’s gone to Hong Kong on business for a few days.Mr. Schulz: when do you expect him back?Miss.: he’ll be back on Friday afternoon. Is it urgent?Mr.: Yes.Miss.: Can I take a message for him?Mr.: Yes, please. Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with it?Miss.: Sure. It’s very kind of you to say so. Can we expect an order from you?Mr.: That’s why I’m making the call. Please tell Mr. Matthews we’re q uite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Miss.: Ok, Mr. Schulz. Anything else?Mr. One more thing. Please inform Mr. Matthews that I won’t be able to get to your company that early this Saturday because of the rail strike. It’ll probably be afternoon before I arrive.Miss.: No problem, I’ll give him the message.Mr.: Thanks.Miss.: You’re welcome. Goodbye.Video 2:First attempt:R: Good afternoon, this is DNN. How can I help you?M: good afternoon. I’d like to speak to Mr. Miller, please.R: Mr. Miller? Hold on, please. I’ll connect you.(connected)L: Mr. Miller speaking. Who’s calling please?M: this is Ms. Mandel from BCM. Is this Henry Miller?L: what? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I’m afraid you’ve dialed the wrong extension.M: Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?L: Sorry, I haven’t got a directory o n hand now. Would you mind calling the switchboard again? I’m sorry not to be of more help.M: Oh, OK. It doesn’t matter. I’ll call back to the receptionist. Thank you, anyway.Second attemptR: Good afternoon. How can I help you?M: Good afternoon. This is Ms. Mandel again. I’m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.R: Oh, there are two Mr. Millers in our company. I’m very sorry, I didn’t notice that. I’ll put you through right now. please wait a minute.M: Ok. I’m holding.(Phone rings. Nobody answers the phone. Ms. Mandel hangs up the phone.)Third attemptR: Good afternoon. How can I help you?M: It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller. No one is answering his line.I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heardnothing about it. It’s a rush order, and we need it urgently. Can you help?R: Of course. I’ll go and find him and ask him to ring you immediately. There may be a problem with his line.M: OK, thank you so much.Fourth attempt(Mr. Miller is in his office. The phone line is connected. ) M: Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of!H: Oh, I’m terribly sorry for the trouble. I was in a meeting and I left my cell phone in my office.M: Oh, ok. Mr. Miller, I’m calling you about…Unit 4Task 2Recording the proceedings of a professional meeting can be a challenging task. If you are asked to take notes for the meeting, here are some tips that can help you do a good job.First, Arrive at the meeting ahead of schedule. Find a good seat in the middle of the group where you can hear everyone speak plainly. Be sure your pen or pencil works if you take notes by hand or check to see if the laptop provided for this purpose is plugged in and working as needed.Second, Consider using a rape recorder, which will help you ensure accuracy in transcribing proceedings. If you use such equipment, arrange to have it on hand at the time and location of the meeting, and be sure the equipment works properly by testing it before the meeting begins.Third, use a consistent format. The usual criteria include the meeting’s name, location, date, an d starting as well as ending time. Also mentioned at the top of your list are the names of attendees.Fourth, follow the agenda. If an agenda was posted or distributed before the meeting, cover each of its points in your minutes.Fifth, be concise. Rather than writing each word that everyone says, just catch the highlights. Also, find out whether attendees wish to be identified by name or prefer to be kept anonymous.Sixth, list specific outcomes. Important actions should be listed separately to catch reade r’s attention. Check previous minutes to follow similar organization.Seventh, after the meeting, write a meeting report from your notes. Sign your name at the bottom of the last page of the minutes. Distribute the final copy of meeting minutes to everyone who attended as well as absentees.It is also important to organize all meeting minutes in a standard file so that it can well serve as future reference.Video 1Gregory :Do you know why we are here?Richard :No, I have no idea ! He just popped in and told me there would be a meeting at 3:00.Amy : I’m afraid it’s about cuts. I saw him this morning and he’s not happy.Larry : Bad news ! I guess you’re all seen last month’s sales figure for the laptop x600.Amy : No , actually I haven’t.Richard: Me, neither.Larry : Oh ,well ,there’s a 21% drop from July.Gregory : 21%? That’s a disaster!Amy : I suppose you’re going to blame my sales team .Larry:No, Amy. We are not going to blame anyone .Not today. We need to decide what we are going to do about it.Richard: Wait. Before we go on, can we have a look at these poor figures?Larry:Sorry , I’m not sure if I have …. Ah, yes, I’ve got a few copies here. As you can see….Amy : Larry, I want to know that it’s not my fault! My people have been working really hard to promote sales.Larry:Yes, yes, I know. But the fact is that the results are not good .Richard: Maybe we can ….Amy : You should trust your team! There are always ups and downs in sales!Larry:Look, Amy, I do have confidence in my team ! I have called this meeting to see what my team suggests we do .So shall we get on with it! I suppose we can start by finding out why we are having these poor results. Gregory, would you please give us an analysis of these figures?Gregory :Ur….. Sorry, I don’t have a nything prepared since I didn’t know….Larry:Oh, well …..Video 2Larry Hunter Amy Richard GregoryL: I’m sorry to have called this meeting at such short notice. Did you all get a copy of the sales figures?A, R, G: YesL: Good. So you have seen from my memo the purpose of this meeting. Firstly, we need to figure out the reason for the drop,and secondly, what we should do about it? It might not be easy, but I want to finish the meeting by 3 o’clock.G: OKA, R: Uh-huh.L: Now, Amy, what do you think?A: Well, there’s a lot competition out there now.L: That’s true, but our prices are competitive.R: In my opinion, the salespeople are not very motivated. We need to do something to encourage them to get out there and sell.A: I think they’re worki ng pretty hard already.L: But it’s not hard enough. Amy, they need something to give them a bit of push. What about the bonus system? How many salespeople get bonus now?A: Not many.L: Really? Why not?A: The sales quotas are pretty high. you have to make $60.000 in sales, That’s a lot. Most people average about $45.000.L: Per month?A: Yes.R: Well, maybe we should lower our quotas.L: How’s that going to motivate them, Richard?R: If we lower the quotas, it will be easier for the salespeople to reach them. So more people will get……A: I don’t see the point. How’s that going to increase sales?L: Let him finish.R: Well, I think the quotas are just too high. The salespeople don’t think they can reach them so try don’t try. But, if someone is making, say $45.000, and if the target is $50.000, then they’ll work just a little bit harder to reach 50.000.G: I see what you mean. And if they get a nice bonus at $50.000 then, they will work even harder the next month.。
商务英语听说(第二版)Unit 2
![商务英语听说(第二版)Unit 2](https://img.taocdn.com/s3/m/dcd06cc5d15abe23482f4d68.png)
Part B – Dialogues
You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Both the dialogue and question will be spoken only once. Mark the best answer for each question.
b. bag b. want b. meat
c. big c. won’t c. mat
d. bug d. wit d. met
4. a. and
5. a. flag
b. add
b. fled
c. end
c. flea
d. ad
d. fleet
Part A – Dictation
You’ll hear eight sentences. When you hear the first time, repeat the sentence and pay attention to the stresses and tones. Then listen again and write them down. Check your answers when you listen for the third time.
3. A. Anytime later.
B. Two weeks ago.
Listening Unit 2 Arranging meetings(国际商务英语听力)
![Listening Unit 2 Arranging meetings(国际商务英语听力)](https://img.taocdn.com/s3/m/928d3540ad02de80d4d840dd.png)
Lesson 1I Pre-listening work: words and phrasespostpone [pəust'pəun] v. 推迟,延期urgent ['ə:dʒənt] adj. 紧急的,急迫的scheduled adj. 预先安排的,定期的projection [prə'dʒekʃən] n. 设计,规划;投射,投影,放映spreadsheet ['spred,ʃi:t] n. 电子表格;【电脑】空白表格程序be tied up (in…)忙得不可开交additional [ə'diʃənəl] adj. 添加的,附加的,额外的extra presentation [,prezen'teiʃən] n. 显示,表现,描述;提供,递交laptop ['læptɔp] n. [电脑] 膝上型轻便电脑,笔记本电脑hook [huk] n. 钩,挂钩v. 用钩钩住(或挂起)hook up=connect/link consistently [kən'sistəntli] adv. 一贯地,始终如一地projector [prə'dʒektə] n. 幻灯放映机,投影仪;设计者annual ['ænjuəl] adj. 一年的,一年一次的,每年的delegate ['deligit] n. 代表,会议代表,代表团团员v.授权delegation n.代表团venue ['venju:] n. 场所;会场(事件、行动等的)发生地,集合地cancellation [,kænse'leiʃən] n. 取消,取消预定;(支票)作废chargecancellation feeclient ['klaiənt] n. 委托人;顾客,客户customercontact info ['infəu] n. 联系方法rolodex ['rəuləu,deks] n. 客户联系单inn [in] n. 旅馆,饭店Holiday Inn /Home Innagenda [ədʒ'endə] n. 议事日程,议程entitled adj. 有资格的be entitled to dodocument ['dɔkjumənt] n. 公文,文件relevant ['relivənt] adj. 有关的,相应的distribute [di'stribjut] v. 分发,分配;把…分类distributor n.经销商normal distributionminutes n. 会议记录,纪要take/keep meeting minutesimplement ['implimənt] n. 工具,器具v. 贯彻,实施,执行implement a policy/rules/a decision/a planquotation [kwəu'teiʃən] n. 行情,报价;引用,引证quotation marks location [ləu'keiʃən] n. 位置,场所,所在地remote location affordable [ə'fɔ:dəbl] adj. 负担得起的,支付得起的affordable housing budget ['bʌdʒit] n. 预算,预算费,经费v. 把…编入预算seminar ['seminɑ:] n. 研讨会,专题讨论会similarproposal [prə'pəuzəl] n. 建议,提议,方案proposecirculate ['sə:kjuleit] v. 流通,发行;传播,传阅n. circulation circulate a rumor/a notice/information/counterfeit coins/notes /records budgetary ['bʌdʒitəri] adj. 预算的trivial ['triviəl] adj. 琐细的,不重要的trivial matterstrivial=unimportant contrary ['kɔntrəri] adj. 相反的,对立的on the contrary相反地commitment [kə'mitmənt] n. 承诺,保证;商业方面的约定;支持,献身promise commencement consummationII. Language focus.Useful Expressions.1. 安排会议常用句型●Is the room ready for the meeting?●I've put the Minute Book and some spare copies of the agenda on the table.●Have you prepared some paper and pencils for the participants?●Paper and pencils have been laid by their name-cards on the conference table for each attendant.●How about the microphone and speakers?●I've come to tell you that you'll have to take the minutes this afternoon.●I come to remind you of a meeting scheduled from …this morning. ●The meeting will be held in your office, not in the conference room.●When do you want to hold the conference?●How many delegates will there be?●Do you have a preferred location?●How long would you like it to last? (It will last for half an hour.)●Will you need any additional equipment set up for your presentation?●Can someone help me plug it into the conference room presentation system?socket2. 安排会晤常用句型●I'd like to make an appointment to see …next week while I'm in …●I'll check …and see if I can arrange an appointment for you.●Would that be convenient for you?●That suits me perfectly.●Would you like me to confirm the appointment?●I'll confirm your appointment as soon as possible.●I wonder if he could see me ….●Sorry, but he is fully booked up tomorrow morning.●Could I possibly make it in …?●Our manager …wants me to let you know he's free next Monday.●So you want to cancel the appointment.●Actually we just want to put it off until ….3. 常见会议名称General Meeting of Shareholders 股东大会Annual General Meeting (A. G. M) 周年大会Regular Meeting 例会Extra-ordinary General Meeting ( E.G. M.) 特别大会Ordinary Meeting 常会Board Meeting 董事会Special Committee 特别委员会Executive Committee 执行委员会Standing Committee 常务委员会Preparatory Committee 筹备委员会Working Committee 工作委员会Subcommittee 小组委员会Two Sessions:两会The two sessions are held annually.National People's Congress全国人民代表大会Chinese People's Political Consultative Conference中国人民政治协商会议III Listening PracticeTapescript:PART ONEDirections: Listen to the following dialogues and choose the best answer for each question you hear. (pause )Dialogue 1 Answer: BW: Did you see the notice about tomorrow’s Ordinary Meeting?M: Yes, I saw it was postponed until next week.W: W ell, forget about the notice. It’s back on again at the same time. Question: What was the final decision about the meeting? (pause)Dialogue 2 Answer: CW: Sorry, we had to start the meeting without you. What happened-train late again?M: It was, but only by a few minutes. According to my diary, we’re not starting till/until two.W: W e were, but I’ve got to fly o ut to the London on urgent business this afternoon, so we had to bring the meeting forward. (bring forward提前) M: Well, no-one told me…Question: Why is the man late for the meeting? (pause)Dialogue 3 Answer: BW: Mr. Black, I come to remind you of a meeting scheduled from ten o'clock this morning.M: Oh, that's right. And the general manager asked me to report on the company's sales for last year at the meeting.W: By the way, the meeting will be held in your office, not in the conference room.M: OK, thank you very much.W: Not at all. That's what I should do. (It’s my pleasure.)Question: Where is the meeting going to be held? (pause)Dialogue 4 Answer: CW: Hey there! I’ve been hoping to run into you. Are you busy tomorrow morning?M: Let me see … Tuesday morning. Yes, I am booked solid all morning. What’s up?W: I was hoping to talk to you about the sales projections for next year. I’m having a little trouble figuring out how to use the spreadsheet you set up for me.M: I can explain them to you. It’ll just take about a half an hour. How about Thursday afternoon?W: Oh. Sorry, that’s not good for me. I am tied up all day Thursday. We’ll have to do it next week.M: OK. Shall we say next week, on Monday at 2:30?W: Sure, that’ll be fine for me.Question: When will the two people have a meet? (pause) Dialogue 5 Answer:1 C, 2 AM: I would like to set up a meeting so you can come in and talk to us about your services in more details.W: I am available next Monday or Tuesday, and time after 1:00 P. M. M: Let’s say Monday at 2:00 p.m. Do you know where our offices are? W: Yes, I have been there before.M: Will you need any additional equipment set up for your presentation? W: No. I have a laptop computer. As long as we can hook that up on the conference room, we should be all set.M: Ok, see you next Monday at 2:00 p.m.W: See you then. (pause)Question1: When will the meeting be held according to the conversation? (pause)Question2: What equipment does the woman need for her presentation? (pause)Dialogue 6 Answer: 1A 2C 3AM: Rachel, is the conference room available today at 3:00 p. m?W: Did you check the appointment book?M: Well the book says Julie is using it from 3:00 to 4:00, but I just talked to her and she said she isn’t going to use it.W: I wish everyone would just use the book consistently. Then you wouldn’t all have to come to me.M: Sorry about that, Rachel. So can I use it, then?W: Sure. Do you need an overhead projector or anything?M: Actually I have a Power Point presentation on my laptop. Can someone help me plug it into the conference room presentation system? W: I’ll get someone scheduled for that. Anything else?M: No. That’s it.W: So let me just confirm everything and record it in the book. Mark will be using the conference room Wednesday the 22nd from 3:00 to … When did you say?M: Oh. I forgot to say 3:00 to 5:00.W: That’s OK. Let’s see then. You need it from 3:00 to 5:00, a nd before that you need someone to assist you in setting up the audio video system. Is that right? (multifunctional)M: That’s right. Thanks, Rachel. (pause)Question1: Who will use the conference room from 3:00 to 4:00 according to the appointment book? (pause)Question2: Which of the following statements is true according to the conversation? (pause) Question3: When will Mark be using the conference room? (pause)Dialogue 7Sarah: Hello, Marketing. Answer:1 A 2B 3B 4BEric: Sarah, it’s Eric.Sarah: Hi Eric. How are you doing?Eric: Good, thanks. Listen, I need to talk to you about next year’s Annual General Meeting.Sarah: What about it?Eric: Well, Megan says it’s on the 24th-26th May, which is the sameweekend as the Tokyo trade fair.Sarah: Is that a problem?Eric: Well, all our delegates will have to attend it, so they won’t be here. Could you bring forward the dates by a couple of weeks?Sarah: It’s not that easy to just rearrange it all, you know, Eric. We’ve already made an advance booking and I don’t know whether the venue will charge a cancellation fee.Eric: We’d be giving them plenty of notice…Sarah: And I’ve already printed out all the invitations.Eric: But yo u haven’t sent them yet, have you?Sarah: Which weekend did you have in mind?Eric: How about the 10th-12thof May? Two weeks earlier.Sarah: There’s the International Computer Exhibition in the city that weekend. All the hotels will be crowded and we’ll ha ve problems getting rooms.Eric: OK. How about the 3rd-5th May?Sarah: OK. I’ll try the conference centre but I’m not paying a cancellation fee, Eric. If they ask for one, I’m leaving the booking as (it) is. OK? Eric: All right. See what you can do Sarah. Thanks.Sarah: I’ll get back to you later this week.Question1: When does the Annual General Meeting plan to be held at first? (pause)Question2: Why do they bring forward the dates by a couple of weeks?(pause)Question3: Why is not easy to rearrange it all? (pause)Question4: Do they make a final decision on the dates of the next year’s Annual General Meeting? (pause)。
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Unit 2 Starting a Business
I. Teaching objectives:
---To learn some basic knowledge about starting a business;
---To grasp the listening skills-how to take notes;
--- To practice the basic listening skills.
II. Teaching Focus::
1.How to catch the key information of listening comprehension.
2.The skill of identifying the needed info and taking notes.
III. Time Allocation: 2 periods for one lesson
IV. Teaching Methods and Strategies:
1.. Use the student-centered teaching-method the guide the students in their learning; encourage the students to think themselves and participate in class activities actively;
2. Through discussion , group work or role-play, develop the students’reading and speaking abilities in English
3.Present some additional exercise or information to them associated with TEM-
4. V. Teaching Procedures :
Step 1: In and Out
Clip 1
Exercise 1
1) Time management
2) Paying attention to the details
3) Continuous learning
4) Publicizing yourself and your products
5) Team spirit
6) Ascertain your goal
Exercise 2
1) T 2) F 3) T 4) T 5) F
Clip 2
Exercise 1
___3___ Communicate
___1___ Lead by example
___5___ Schedule meeting
___4___ Give clear details
___2___ Teach employees
___8___ Interact
___7___ Admit when wrong
___6___ Encourage performance
Clip 3
Exercise 1
Richard Branson——Virgin brand builder
Sunil Mittal——Bharti Group builder
Ashar Hafeez——Tandoori restaurant builder
Suhela Kakil Raza——women's clothing maker Richard Maponya——property and retail empire builder Donald Trump——property developer
Exercise 2
1) F 2) F 3) T 4) F 5) F 6) T
Clip 4
Exercise 1
1) Understand the risks
2) Develop a business plan
3) Develop a budget
4) Choose a name and structure
5) Get an EIN
6) Obtain licenses and permits
7) Get insurance
8) Get a location
9) Purchase equipment
Exercise 2
1) T 2) T 3) F 4) F 5) T
Clip 5
Exercise 1
1) She took part in a competition in which students prepared plans for actual businesses.
2) She plans to create a company that will send volunteers from school clubs to help retirees.
3) The National Foundation for Teaching Entrepreneurship and the financial firm Merrill Lynch.
4) The skills that students need to start a business.
5) Because this is a great way to engage students in their education. Students have to do the business plan. They have to do the economics of one unit, so they are learning about math. They have to write a business plan, so they are using their writing skills as well as their presentation skills.
Clip 6
Exercise 11) C 2) C 3) A 4) A
Step 2: Assignments
1.To review lesson one and preview lesson three;
2.To finish the dictation exercise;。