质量管理--Valeo'10大工具
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2012 I 9
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC – Man. (VPS 2.5.1) / Project (CI 3.10.3) Special Product & Process Characteristic
2012 I 10
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR (CI 3.9) Standardization Committee / Technical Committee Full Day Production Run
2012 I 6
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework Rework not under control
We are as weak as our weakest Operation, Project, Supplier.
2012 I 12
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR)
Standardization Committee /Tech. Committee (CI 3.12) PFMEA check on Genba (TQ 5.4)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 13
Work Instructions / Operator Certification
Zero Rework
Stop Scrap
Change Control (4M Matrix)
Collaboration CONTROL with all functions
2012 I 14
I
10 Tools
Basic Attitude
Zero Rework
Stop Scrap
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 5
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Cert. (IP 1.5)
Zero Rework
Stop Scrap
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
Conditions to Produce Quality
Built in Quality / Anticipation
To gain:
Customer satisfaction Trust Profitable Growth
Stop Scrap
Change Control (4M Matrix)
Rework out of process – under control
Rework in process - under control
100% rework elimination
We are as weak as our weakest Operation, Project, Supplier.
VALEO 10 Tools deployment 2012
Customer Voice :
Valeo Quality System tool-box is good and we see the added value of Special Product & Process Characteristics (SPPC), RAISE, Supplier Quality Step Up (SQSU).
Defining level of required communication and validation (Valeo, Suppliers and Tier II) Minimum requirement Perfect 4M Application required
We are as weak as our weakest Operation, Project, Supplier.
TO SATISFY US: «Good Quality, Right Quantity, Perfect Launch », Launch must be perfect and a breakthrough.
2012 I 2
I
10 Tools coming from 5 AXES
Conditions Basic Our System to – Produce Attitude A complete toolbox Quality
Standardization Committee / Technical Committee PFMEA check on Genba
Technical Committee is at Development Center Level – Applying the standards
VTES in Manufacturing sites
3 KEY CATEGORIES
2012 I 3
I
10 Tools….. Starting with Basic Attitude
Basic Attitude QRQC (All)
Warranty QRQC CI 3.14 Project QRQC CI 3.6
Supplier QRQC SI 4.1.1 / 2
Launch Control (FDPR) Standardization Committee / Technical Committee PFMEA check on Genba
Project
Manufacturing Supplier
We are as weak as our weakest Operation, Project, Supplier
Assure process readiness on time – Safety, Quality, Efficiency -> Supply PV
PFMEA check on Genba
We are as weak as our weakest Operation, Project, Supplier
I
10 Tools are
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR) Standardization Committee / Technical Committee PFMEA check on Genba
2012 I 7
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework
Stop Scrap (VPS 2.5.2)
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 8
I
10 Tools – Conditions to Produce Quality
Sweep Away Sort & Organize
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S (VPS 2.1.1)
Spotless & Inspect
Standardize Sustain & Progress
Work Instructions / Operator Certification
Line QRQC VPS 2.5.2 APU QRQC VPS 2.5.2 Plant QRQC VPS 2.5.2 Logistics QRQC VPS 2.5.2 Safety QRQC IP 1.2
2012 I 4
I
10 Tools – Conditions to Produce Quality
But you must ensure :
Teams understand and execute these tools Deployment consistently between sites and regions Speed of execution is the same between sites / regions The tools are in your culture You get results
Quality
Built in Quality / Anticipation
With a focus on /our Operations VPS Product & Process manufacturing sites….. Development
Which of our tools will we focus Foundations Foundations Foundations on to control our operation, projects, suppliers in a standard way…. site by site?
2012 I 11
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR)
ຫໍສະໝຸດ Baidu
Integral part of Raise - managing and controlling robust standards Standardization Committee is at Product Group Level – Owning the standards
Creating a culture of observation with a San Gen Shugi mindset Owned by Site General Management Managing detection of risk to safety and product Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework
Stop Scrap
Change Control (CI 3.9) (4M Matrix)
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC – Man. (VPS 2.5.1) / Project (CI 3.10.3) Special Product & Process Characteristic
2012 I 10
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR (CI 3.9) Standardization Committee / Technical Committee Full Day Production Run
2012 I 6
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework Rework not under control
We are as weak as our weakest Operation, Project, Supplier.
2012 I 12
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR)
Standardization Committee /Tech. Committee (CI 3.12) PFMEA check on Genba (TQ 5.4)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 13
Work Instructions / Operator Certification
Zero Rework
Stop Scrap
Change Control (4M Matrix)
Collaboration CONTROL with all functions
2012 I 14
I
10 Tools
Basic Attitude
Zero Rework
Stop Scrap
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 5
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Cert. (IP 1.5)
Zero Rework
Stop Scrap
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
Conditions to Produce Quality
Built in Quality / Anticipation
To gain:
Customer satisfaction Trust Profitable Growth
Stop Scrap
Change Control (4M Matrix)
Rework out of process – under control
Rework in process - under control
100% rework elimination
We are as weak as our weakest Operation, Project, Supplier.
VALEO 10 Tools deployment 2012
Customer Voice :
Valeo Quality System tool-box is good and we see the added value of Special Product & Process Characteristics (SPPC), RAISE, Supplier Quality Step Up (SQSU).
Defining level of required communication and validation (Valeo, Suppliers and Tier II) Minimum requirement Perfect 4M Application required
We are as weak as our weakest Operation, Project, Supplier.
TO SATISFY US: «Good Quality, Right Quantity, Perfect Launch », Launch must be perfect and a breakthrough.
2012 I 2
I
10 Tools coming from 5 AXES
Conditions Basic Our System to – Produce Attitude A complete toolbox Quality
Standardization Committee / Technical Committee PFMEA check on Genba
Technical Committee is at Development Center Level – Applying the standards
VTES in Manufacturing sites
3 KEY CATEGORIES
2012 I 3
I
10 Tools….. Starting with Basic Attitude
Basic Attitude QRQC (All)
Warranty QRQC CI 3.14 Project QRQC CI 3.6
Supplier QRQC SI 4.1.1 / 2
Launch Control (FDPR) Standardization Committee / Technical Committee PFMEA check on Genba
Project
Manufacturing Supplier
We are as weak as our weakest Operation, Project, Supplier
Assure process readiness on time – Safety, Quality, Efficiency -> Supply PV
PFMEA check on Genba
We are as weak as our weakest Operation, Project, Supplier
I
10 Tools are
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR) Standardization Committee / Technical Committee PFMEA check on Genba
2012 I 7
I
10 Tools – Conditions to Produce Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework
Stop Scrap (VPS 2.5.2)
Change Control (4M Matrix)
We are as weak as our weakest Operation, Project, Supplier.
2012 I 8
I
10 Tools – Conditions to Produce Quality
Sweep Away Sort & Organize
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S (VPS 2.1.1)
Spotless & Inspect
Standardize Sustain & Progress
Work Instructions / Operator Certification
Line QRQC VPS 2.5.2 APU QRQC VPS 2.5.2 Plant QRQC VPS 2.5.2 Logistics QRQC VPS 2.5.2 Safety QRQC IP 1.2
2012 I 4
I
10 Tools – Conditions to Produce Quality
But you must ensure :
Teams understand and execute these tools Deployment consistently between sites and regions Speed of execution is the same between sites / regions The tools are in your culture You get results
Quality
Built in Quality / Anticipation
With a focus on /our Operations VPS Product & Process manufacturing sites….. Development
Which of our tools will we focus Foundations Foundations Foundations on to control our operation, projects, suppliers in a standard way…. site by site?
2012 I 11
I
10 Tools – Built in Quality / Anticipation
Built in Quality / Anticipation SPPC - Manufacturing / Project Launch Control (FDPR)
ຫໍສະໝຸດ Baidu
Integral part of Raise - managing and controlling robust standards Standardization Committee is at Product Group Level – Owning the standards
Creating a culture of observation with a San Gen Shugi mindset Owned by Site General Management Managing detection of risk to safety and product Quality
Basic Attitude QRQC (All)
Conditions to Produce Quality 5S
Work Instructions / Operator Certification
Zero Rework
Stop Scrap
Change Control (CI 3.9) (4M Matrix)