高级职业英语能力认证作文练习

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高级职业英语能力认证作文练习

1. Direction: In this part you are requested to write a letter of complaint

with the information given below. You should writr about 100 words.

A Complaint Letter

Outlines:

写信日期:November 30.2011

写信人: Felicity Robinson

收件人: Mr.Silverstone

投诉事件: delay in delivery of our order for office equipment

投诉意愿: delivery the items within two days

警告内容: cancel the order, pay for the extra charge

A letter of Complaint

November 30,2011

Dear Mr. Silverstone,

I am writing to complain about the delay in delivery of our order for

office equipment. The equipment we purchased from your company should

be delivered three days ago. But now we haven’t yet received them, and

neither have we received any notification regarding the cause of the delay

from you.

If you couldn’t deliver our order within two days on receiving this letter, we will be canceling our order and purchasing the items from another

supplier. If any extra charge occurs due to the delay in delivery, it will be for

your account.

Your prompt attention will be appreciated.

Yours sincerely,

Felicity Robinson

2.Direction:In this part you are requested to write a memo with the

information given below. You should write about 100 words.

Memo

Outlines:

1. 收件人: manager of Each Department

2. 发件人: Black Smith,General manager

3. 日期: December 30,2011

主题: Paid(带薪)Vacation for Employees with Outstanding

Performance

参考词汇:绩效评估 performance evaluation

确定最终名单 approve the final list

Memo

To: Manager of Each Department

From: Black Smith, General Manager

Date: December 30, 2011

Subject: Paid Vacation for Employees with Outstanding Performance

The employees who have achieved outstanding performance will be given two weeks of paid vacation. Only one employee from each department will be awarded this special benefit. We will have a meeting at 10:00a.m. on January 4, 2012 to discuss the result of the 2011 performance evaluation and approve the final list of the employees who are the most suitable person for the reward. If you have any questions or comments, please let me know before the meeting.

3. Direction:In this part you are requested to write an essay about dealing with work problem with the information given below. You should write about 100 words.

Dealing with work problems

Outlines:

Problems at work Description Solution

Bad workplace relations Not getting along well

with colleagues,

including boss

Talk to them, tell

them what you

think

Long working hours Work overtime, not get

extra pay Get work done within working hour

Poor working conditions Noisy and crowded

workplace

Adjust yourself Dealing with work problems

The following problems could be often met in the workplace.

Firstly,bad workplace relations are most commonly found in the office. You might not get along well with your colleagues, including your boss and partner. In that case, you’d better find a suitable chance to have a heart-to-heart talk with them. Secondly, you might not be satisfied with

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