外贸开发信件怎么写和注意事项
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外贸信件的注意细节:
1,如果是询盘来的信息,给客户发邮件的时候一定要附带序盘信息。
2,一般客人会发询盘给好多家供应商,如果不附带序盘信息,他们不会记起,那么会直接导致客户以为你是做推销的而反感,甚至有时不会看我们的邮件。3,给客人的第一封邮件一般情况下不要附报价表。
4,先看询盘的内容,一般客人在询盘中,如果指明要哪几款的话,那就报他指明要的型号价格,如果没有指明,只是说对那个品牌或是直接说对我们的产品感兴趣,那么我们可以发份目录供客人参考。
5,在客户看了目录感兴趣后,他们会再问价格,我们在给予对应的回复。
6,尽量去迎合客人的意思。
7,注意不要犯答非所问错误,专业点的客人不会理我们的邮件,而会产生反感。8,第一份邮件一定要提出问题让客人回复。
9,如果我们把所有的信息都暴露给客户,只会给机会让客户去做对比,导致连询问的机会都没有。更别说让客户在去进一步的了解我们的产品质量了。
10,这些询盘,我们再回客人的时候,不要直接说:非常感谢你的询盘之类的话。开始就直接说,我从ALI上得到你的信息,然后介绍公司,以开发信的形式发。11,客人的询盘必须要第一时间回复。
12,在客户有多处问题的时候,注意语气要有针对性的回答,每个答案前面要附带询问信息。
13,注意邮件格式。(详细有参照表),仅供参考,还是得根据实际情况出发
格式1:
Dear XXX
How are you ? It's my pleasure to contact you.
This is Miss 名字 from Shenzhen **** Technology Co.,Ltd, we are a professional manufacturer of laptop ac adapters in Shenzhen. Main products are Laptop Single Adapters, LCD Monitor Adapters, Universal Laptop AC Adapters, Universal Car Chargers and Laptop Battery as well as some other laptop accessories(改成你们公司主营的产品).
With high quality , amazing price and well after service ,we have worked with many customers all over the world. so hope we can get in cooperation with you soon. Please check our website : www.***.com you will find out we have more adapter models, hope some models will be insterested by you and welcome the test samples.
Attached file with our ac adapter catalogue for your reference,hope we can receive your requested list in your reply.
Any questions, please add my MSN(邮箱最好是企业邮箱 ) or send me emails, I can try my best for you.
Looking forward to hear you soon.
格式2:
Dear XXX
How are you ? It's my pleasure to contact you !
This is XXX from XXXXX company, and I'd like to introduce our company to you briefy. We 公司 was founded in 2004 year, are one of a professional manufacturer of batteries and adapters in China and our main products item, please see the below details:
ptop Battery
tpop AC Adapter
2.Universal AC Adapter and Car Charger for Laptop
I checked your website, I found out your products just belongs to our products scope, so hope we can establish long-term business relationship with you in future. Also we believe that we can be one of your best suppliers by providing the best of our products, prices and services. So please check attached file with our all products catalogue and feel free to mail us for your any further details so that we can send you our best price in my next email.
For more our products information, please visit our website www.s公司官网or 公司的B2B平台网址.If qustions, please let me know at the first time.We will try our best to help you in the later days.
Your early reply will be appreciated by us !
Best Regards,
格式3:
Dear Sir/MISS,
We are sorry to make bold to send this to you. We got your name and address from the website. We are a professional power adapter manufacturer in China, and wish to be one of your suppliers. Please kindly forward this to your purchasing Manager or someone in concern if you are not in charge of it. Thanks for your kind cooperation!