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文献信息:

文献标题:Promoting sustainability in the United States multifamily property management industry(促进美国多户型住宅物业管理行业的可持续发展)

国外作者:EA Hopkins,DC Read,RC Goss

文献出处:《Journal of Housing and the Built Environment》,2016,32(2):1-16字数统计:英文3593单词,21196字符;中文6168汉字

外文文献:

Promoting sustainability in the United States multifamily

property management industry

Abstract Efforts to promote environmental sustainability in the real estate industry continue to proliferate throughout the United States in response to both economic and social forces. This trend has received a considerable amount of attention in the academic literature, yet relatively little is known about the importance of sustainability to third-party property management firms operating in the multifamily sector of the housing market. For those interested in promoting sustainability, an important question that arises is whether barriers to environmentally-friendly business practices commonly observed throughout the housing industry extend to the market for third-party property management services.

A second question of equal relevance focuses on determining what sustainability initiatives third-party property management firms are actually using in their efforts to procure new clients or retain existing ones. The qualitative analysis presented in this paper is one of the first to the authors’ knowledge to explore third-party property managers’ perceptions about sustainability in an attempt to address the aforementioned issues. The findings of this study support two overarching conclusions. First, sustainability is increasingly being promoted by large, third-party

property management firms in the multifamily housing industry. Nonetheless, numerous barriers are perceived to exist that may impinge upon future efforts to reduce the environmental impact of the rental housing stock. Second, some firms appear to be better positioned than others to take advantage of sustainability initiatives as a result of the types of properties they manage and the characteristics of the owners they represent.

Keywords:Business strategy, Environmental sustainability, Green buildings, Multifamily housing, Property management

1.Introduction

Efforts to promote environmental sustainability (hereafter ‘‘sustainability’’) in the real estate industry continue to proliferate throughout the United States in response to both economic and social forces. This trend has received a considerable amount of attention in the academic literature, yet relatively little is known about the importance of sustainability to third-party property management firms operating in the multifamily sector of the housing market. Third-party property management firms, defined as those who actively engage in the fee management of apartment communities in which they do not have an ownership interest, act in an advisory role to their clients by providing a wide array of services. These services can include marketing, leasing, budgeting, maintenance and repairs, staffing, property policies and procedures, capital improvements, rent collection, bill payments, establishment of rental rates, and resident relations. This gap in the extant research is noteworthy because these firms manage millions of apartment units across the country and the number continues to grow. There are currently 19.7 million apartment homes in the United States representing $1.3 trillion to the economy and there could be 5 million new rental households formed by 2023 (National Multifamily Housing Council 2015). Third-party property management firms are therefore, well positioned to reduce the environmental impact of the rental housing stock if they have the ability, autonomy and inclination to do so when making management decisions.

For those interested in promoting sustainability, an important question that arises

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