银行柜面英语对话

一、情景：

顾客银行取10000元人民币,银行职员请他出示有关身份证明和填写取款单,并输入帐户密码.顾客起初输错了密码,但后来想起来了.银行职员询问顾客需要什么面值的货币.顾客告知职员他要5000元百元面值的钞票,3000元五十面值的钞票,其余的要小面值的钞票

A:Hello,what can I do for you

B:I’d like to withdraw 10000 RMB ,here is the withdrawal slip.

A:Ok,please enter your code number.

B:Ok.

A:Sorry,the code number is wrong.

B:Oh,I’m sorry. Let me see,maybe I can give you another number.

A:It’s correct the way, how do you want your money

B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots.

A:No you are.

B:Thank you.

二、Cue Card B (for Student B)

Situation : You are the bank clerk and is receiving your customer

You are going to :

Introduce the current accounts and fixed accounts for individuals ;

Give some advice to your customer ;

Ask the customer to fill in the application form and show his/her ID card.

提示卡B（给同学B）

情景：你是银行职员，正在接待一位顾客。

你要给顾客介绍个人活期存款和定期存款，并且给她提供建议。然后请顾客填写申请表并向他出示他的账号。

这个翻译是对的，但是最后一句，不是“并向他出示他的账号”而是要求客人出示他/她自己的身份证。（ID卡，也可以是身份证明文件）

三、Cue Card B(for student B)

Situation :After tourism ,you come to the bank to exchange the money

You are going to :

Express your purpose and ask the current exchange rate ;

Fill in the exchange memo ;

Check the money and keep the exchange memo

A：Good morning ，sir，Can i help you

B：I want to exchange the about the current exchange rate

A:OK, current exchange rate is ...................and you need to fill in the exchange memo if you want to exchange money,here you are.

B: you.

1．问答DIALOGUE

Clerk: Hello, what can I do for you（Yes）

职员：您好，请问您要办理什么业务

Customer: Please tell me my balance.

顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗

Clerk: please speak slowly.

Clerk: Please write it down on the paper.

职员：您用纸写下来好吗

Clerk: Yes, sir（miss）,wait a moment please.

职员：好的，先生（小姐），请稍等。

Clerk: Your balance at the bank is RMB 5,000.

职员：您在本行的帐户余额是人民币5000元。

Customer: My magcard does not work, please take a look.

顾客：我的银行磁卡出现故障了，能帮我看一下吗

Clerk: No problem, the magcard is locked, show me your passport, I will help you out.

职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。Clerk: The magcard need more magnetism, it is ok now.

职员：您的银行磁卡需要加磁，现在加好了。

Customer: I want to close my account with you.

顾客：我想结束在你们这儿的帐户。

Clerk: Please go to the number 6 counter.

职员：请到6号柜台办理.

Clerk: Please go to the open counter.

职员：请到大厅开放式柜台办理。

Clerk: Please take a seat over there for a moment; our client manager will help you.

职员：请先在大厅休息一下，马上会有客户经理来帮助您。

Customer: I would like to, thanks.

顾客：好的,谢谢。

2．存款DEPOSIT

Clerk: How much cash do you plan to deposit in your account

职员：您有多少钱要存入呢

Customer: I want to deposit 300 yuan in my account.

顾客：我想在我的户头上存300元。

Customer: Please tell me the procedure for opening a savings account.

顾客：请告诉我开个储蓄帐户需要什么手续。

Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.职员：请填张存款单，写明数额、姓名，地址和工作单位。

Clerk: Please fill in your name, the number of the certificate and your telephone.

职员：请写上您的姓名、证件号码和联系方式。

Clerk: Words and figures differ.

职员：您填写的文字与数字不符。

Clerk: Signatures differ.

职员：您的签名有误。

Clerk: keep your receipt please.

职员：请收好单据.