精益管理者标准作业

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For Internal Use Only
2014-4-29
STD WW ELS Dept
Leader Standard Work Template
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For Internal Use Only
2014-4-29
STD WW ELS Dept
Steps to create Leader Standard Work
their habits, so top-down discipline with buy-in from Top Management is the key to ensure success)
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A standard work to reduce leader variance with foundation for future continuous improvement. New leaders begin by adopting the best practices of past
These four elements are interdependent, which means that all four elements must be present in order for the system to work.
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For Internal Use Only
2014-4-29
leaders, and continue to improve upon those practices. Leaders strengthen their performance, by building on the preserved experience of others.
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A platform to share best practice and to enhance cross-function communication within whole organization; (reduce communication waste) Enable process focus with tracking “leader standard work” review results to improve sustainability (process dependent instead of persondependent).
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For Internal Use Only
2014-4-29
STD WW ELS Dept
What should be included in Leader Standard Work?
• Leader Standard Work Including:
» » » » » Time we are spending in front of our Customers. Time to coach each employee to take initiative, solve problems, and improve processes. Time on the production floor and with other key processes. Time performing weekly gemba walks with direct reports to provide teaching, to “see together”, to audit the their standard work is being followed, and that processes are improving. Other key activities/processes
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For Internal Use Only
2014-4-29
STD WW ELS Dept
Why ELS?
Lean thinking begins by defining value - what is important to the Customer. The goal of lean is to secure new business based on shorter lead times, lower cost and better quality.
Learning Objectives
Learning Objectives:
» Understand the four key elements of a Lean Management System. » Understand the need for Leader Standard Work. » Understand the benefits of Leader Standard Work. » Review the Leader Standard Work template. » Be able to create Leader Standard Work.
• Here are the specific steps to take in creating your Leader
STD WW ELS Dept
Definition of Leader Standard Work
Leader Standard Work:
» Leader standard work captures key aspects of management in which core tasks and routines are explicitly spelled out. » Leader standard work presents the standards for expected behavior for leaders in a lean environment. » Leader standard work should highlight the actions that you are taking to audit* and improve processes. My understanding: » Self practice of JD » Expectation from supervisors » Expectation from other functions)
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For Internal Use Only
2014-4-29
STD WW ELS Dept
6 Key benefits of Leader Standard Work
6 Key Benefits of Leader Standard Work:
» » » A good “activity organizer” tool for leaders’ time/priority/workload management A “Lead by example” commitments to back up leaders’ words, and to visualize key “leader behavior” open to all employees; (群众的眼睛是雪 亮的） A discipline process to change management style and corporate culture to “Lean Organization/Culture”; (Most people are not comfortable to change
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For Internal Use Only
2014-4-29
STD WW ELS Dept
What should be included in Leader Standard Work?
What should be included in my Leader Standard Work?
I work on emails 2 hours per day. Should this be listed in my leader standard work?
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For Internal Use Only
2014-4-29
Βιβλιοθήκη Baidu
STD WW ELS Dept
Lean Management System
There are four key elements of a Lean Management System: » Leader Standard Work (No. 1 Priority) » Visual Controls » MDI (Alignment and Improvement Meetings) » Discipline
ELS Training: Leader Standard Work
STDAP Sharing “Leader Standard Work”
Presented by: Daniel Zhou ELS Manager- STD Asia Pacific 2014年4月29日星期二
STD WW ELS Dept
“Leader standard work” for all-levels leaders should match/support each other. » Don’t: simply contain all of the daily and weekly actions that you are currently performing. » Don’t: build in non value added activities into your leader standard work. » Do: Only highlight the actions that you are taking to audit and improve processes. » Do: be visible – on paper.
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For Internal Use Only
2014-4-29
STD WW ELS Dept
What should be included in Leader Standard Work?
Some of the elements to think about when developing your Leader Standard Work: • A3 Reviews as part of strategy deployment • Time for reflection (stepping on the balcony as leader) • Customer visits to really understand our customer needs • MDI meetings (own department, RLT, GLT, Regional MDI, Townhall, etc.) • GPS • Monthly (one-to-one) coaching that goes with it • LDR process • Recognition / celebration of team efforts • AOP process • Safety observations • Kaizen report outs • Leading and attending kaizen • 5S (audits and coaching) • Reflection on our own Leader Standard Work • Dialogue about Leader Standard Work with (direct) reports • Gemba walks (could be combined with coaching reports!!!) • Values and Ethics (call/meeting) • Departmental meeting • Meetings with other regions / divisions / SMC / corporate (call our physical meeting)