外贸邮件回复模板

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外贸函电回复邮件范文(合集48篇)

外贸函电回复邮件范文(合集48篇)外贸函电回复邮件范文第15篇外贸函电回复邮件范文第17篇外贸函电回复邮件范文第20篇外贸函电回复邮件范文第21篇外贸函电回复邮件范文第22篇外贸函电回复邮件范文第24篇外贸函电回复邮件范文第31篇外贸函电回复邮件范文第32篇外贸函电回复邮件范文第34篇外贸函电回复邮件范文第35篇外贸函电回复邮件范文第42篇依据广告询价seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感爱好。

请贵方按随函附表所列产品供应“.上海”报价，最好包括最快交货日期、付款条件及所能供应的定期购货折价。

承使馆推举询价we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. willyou please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.从我国大使馆获悉贵公司制造并出口自然皮革材料的鞋类及手套。

与老外客户交流的38个邮件回复模板

与⽼外客户交流的38个邮件回复模板1.更改合同条件谢谢你您在9⽉20⽇的信中附上所附的条款和条件合同草案。

应有到内部程序，我们将⽆法开通信⽤证9⽉，我们必须征求您的安排，以延长我们的信⽤证开⽴时间截⽌⽇期为9⽉30⽇⾄10⽉10⽇。

合同草案的所有其他部分我们可以接受。

我们对任何不便表⽰歉意，并感谢您的⽀持提⾼你的理解和合作。

2.商妥合同⽅安案在回复你的今天有关延长信⽤证开标截⽌⽇期的信函，作为a妥协，我们可以同意延长⾄2000年10⽉5⽇。

我们相信你的银⾏在截⽌⽇期前将有充⾜的时间为贵公司开⽴信⽤证是10⽉5⽇。

3.付付合同书付付合同书时，要双⽅确认完合同的内容后，签上本公司的名字，然后送付两份，请对⽅签完后反还⼀份。

谢谢你你在9⽉21⽇的信中确认你接受合同条款。

我们附上我们正式签署了两份合同。

PLS。

签署并返回⼀个复制给我们。

4.订货这是试订货的信件例⽂。

为使对⽅清楚欲订产品，要明确产品⽬录的⽇期和产品编号。

我们参考项⽬42出现在第10页，您的⽬录No.3456是2000年3⽉号Huly。

5.我⽅想了解因为我们相信第42项将在我们的市场销售良好，我们想订购100单位。

如果这100个单位销售良好，那么我们会考虑更⼤的订单未来。

请通过退货通知我们付款⽅式和发货⽇期。

6.确认订货提醒对⽅注意产品⽬录上的价格存在有效期限的问题。

谢谢你您今天通过传真订购。

正如我们的产品⽬录中所提到的那样，我们将发货在收到信⽤证后⼗天内。

我们可以保持每个的价格项⽬直到本⽉底，这也在⽬录中提到。

因此，除⾮信⽤证及时开通，否则我们将不得不引⽤新的信⽤证价钱。

我们等待信⽤证。

7.请求延期交货，分批交货。

感谢您今天的传真，向我们订购了⼀百（100）单元的第42项订单。

但是，由于我们现在只有五⼗（50）个库存单元供即时装运，其余五⼗（50）个单元可供装运在⼀个⽉的时间⾥。

我们提供以下两种选择：（1）⼗天内发货50台。

四⼗天内剩余的五⼗⼈。

外贸函电回复邮件范文

外贸函电回复邮件范文
尊敬的客户，
非常感谢您对我们公司的关注和支持。

我们已经收到了您的邮件，并对您的提问和反馈表示感谢。

以下是对您的问题和请求的回复：（1）关于产品价格：我们对每个客户都提供了最优惠的价格，
并且我们的价格也是市场竞争力最强的之一。

如果您有意向批量采购我们的产品，我们可以为您提供更多的折扣和优惠。

（2）关于产品质量：我们公司一直致力于提供高品质的产品和
一流的客户服务。

我们的所有产品都经过了严格的质量检测和认证，并且拥有良好的口碑和信誉。

如果您对产品质量有任何疑问或建议，请随时与我们联系。

（3）关于付款方式：我们接受多种付款方式，包括电汇、信用证、支付宝等。

如果您有其他付款要求，请告知我们，我们将尽力满足您的需求。

（4）关于运输方式：我们可以根据客户的要求和需求选择最合
适的运输方式，包括海运、空运、陆运等。

我们会尽力为您提供最快捷、最安全、最经济的运输服务。

如果您还有任何其他问题或需要，欢迎随时联系我们。

我们将竭诚为您服务，为您提供最优质的产品和服务。

再次感谢您的支持和信任！
此致，
敬礼！。

外贸邮件回复格式范文800字(通用范文8篇)

外贸邮件回复格式范文800字(通用范文8篇)外贸邮件回复格式范文(通用范文)：1在一个月的实习工作中，我得到了各位领导和老师的指导和帮助，我对于一些不能解决的事情也同时进行了解和思考，这样我在以后的工作中也会更有针对性，也更有目的性。

在这里我非常感谢领导和同事对我的指导帮助。

这里的员工都很热情，不但学到了很多东西，而且和顾客关系也更好了。

对待顾客要用到感谢的心去对待，在工作中每个人都是很敬业的人，这主要体现在对待顾客方面。

特别是那些态度不好的员工，我们都是要进行批评，所以每个人都会抱怨和生气。

所以我们是一名外贸公司的员工，要以顾客为中心，尽量满足顾客的要求。

这个月我基本上做到了这一点，并且和同事之间能够做到和睦相处，互帮互助，不欺骗顾客。

虽然这个月我没有在外贸公司做出什么贡献，但是我学到了很多，比如我有一天去外贸公司的时候，看到一家客户很多的时候，就马上联系客户，让他们在我们的帮助下，能给他们解决这个问题。

但是我们也还是做得很好的，我也是学到了很多，这样的收获也是很大的。

现在我也即将结束我在外贸公司的工作，即将开始我以后的工作。

外贸邮件回复格式范文(通用范文)：2时光荏苒，三天的外贸业务培训已经结束了，经过了这段时间对外贸易方面的学习，也从中学到了些什么，感触颇多。

首先我要感谢公司给我这次外贸培训的机会，公司的各项培训也给我提供了许多与同行们相互交流学习的机会。

在这次外贸业务培训学习中，我们学习了《外贸合同法》、《外汇买卖合同解析》、《国际合同法》、《国际外贸合同法》、《外汇买卖合同法》、《国际贸易流程》、《国际货物运输合同法》、《国际外汇储备制度》、《国际商用外汇许可证条款》、《国际贸易结算及交易条款》、《国际商用外汇管理条款》、《外汇买卖合同解析》。

通过这些对外贸易方面的学习，让我深刻地理解了我国国际外贸运输业的相关法规，也让我更深地体会到了国外贸易方面的知识。

这次外贸培训让我对国际贸易有了更深入的认识，也让我更好地将所学与实际操作相结合。

（完整版）外贸邮件回复常用语

（完整版）外贸邮件回复常用语产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. Butstill no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you stillinterested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1）Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Nowplease tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。

外贸英文邮件回复范文

外贸英文邮件回复范文尊敬的，非常感谢您的来信。

我们很高兴能与您进行商务合作。

以下是一封外贸英文邮件回复的范文，希望能对您有所帮助。

Dear [客户姓名/称呼],Thank you for your email and your interest in our products. We are pleased to inform you that we are able to provide the products you are looking for.In order to proceed with the cooperation, we kindly request you to provide us with the following information:1. Product specifications and quantity required2. Desired delivery terms (FOB, CIF, etc.)3. Target price, if available4. Any specific packaging requirementsOnce we receive this information, we will promptly prepare a detailed quotation for you, including product pricing, payment terms, and estimated delivery time.Should you have any further questions or require any additional information, please do not hesitate to let us know. We are committed to providing you with the best possible service and look forward to the opportunity to work with you.Thank you again for your inquiry. We await your response.Best regards,[您的姓名][您的职位][您的公司名称] [您的联系方式]。

外贸邮件简单回复 -回复

外贸邮件简单回复-回复尊敬的先生/女士，非常感谢您的来信/询盘，我们对贵公司对我们产品的兴趣表示赞赏。

以下是对您提出问题的详细回复：[中括号内的内容]第一步：理解问题首先，我们要确保对您的问题准确理解。

您在邮件中提到的[中括号内的内容]是对我们产品/服务的具体问题/需求。

我们非常重视每位客户的反馈，因此我们会一一回答您的问题。

第二步：回答问题1. [问题1][回答1]对于[问题1]，我们提供了以下解决方案。

[详细解释或介绍具体产品]。

此产品具有以下特点：[详细描述产品的特点和优势]。

2. [问题2][回答2]对于[问题2]，我们可以提供以下建议/解决方案。

[详细解释或介绍具体操作步骤]。

3. [问题3][回答3]对于[问题3]，我们很高兴能为您提供帮助。

[详细解释或介绍具体操作步骤]。

第三步：提供额外信息/建议除了回答您的具体问题外，我们还希望能提供一些额外的信息或建议，以满足您的进一步需求。

1. [相关产品/服务]如果您对我们的[相关产品/服务]感兴趣，我们可以为您提供更多详细信息或样品。

请告诉我们您的具体需求，我们将尽力满足您的要求。

2. [后续步骤]如果您对我们的回答有任何进一步的问题或疑虑，随时与我们联系。

我们的团队将竭诚为您服务，并提供您所需的支持。

第四步：结束再次感谢您的来信/询盘，我们非常期待与您合作的机会。

如果您有任何其他问题，请随时与我们联系。

最后，我们祝愿您和贵公司生意兴隆、事业蒸蒸日上！谢谢！最诚挚的问候，[您的名字][职位/公司][联系方式]。

外贸邮件回复的模式

外贸邮件回复技巧1.无法提供客户想要的产品时回复DearThank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely,2.对客户一般讯盘的三种回复Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.Sincerely,Thank you for your reply.This is our main products lists.You can select some from our products.Then I will quote you the best price.Feel free to contactme if you need more details for these hot products.We sincerely hope have chance cooperate with you.Best wishes.Dear Mr. Jones:We thank you for your letter dated April 8 inquiring about our leatherhandbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation,and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.Sincerely,Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:1. Commodity: Qingdao Superior White Crystal Sugar.2. Packing: To be packed in new gunny bag of 100kgs. each.3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,3.客户向我们发出关于一个物品的讯盘后我们发的还盘Dear :Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference: Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,4.对新客户想和我们建立合作关系的还盘Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.Mark Li外贸信函中英文对照范文1.向长期客户推销新产品I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner serviceswhich ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you. 随函寄奉配有插图的商品目录附页，介绍最新设计的产品。

外贸邮件回复范文

收到客户询盘时的回复：【1】Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated yo ur advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in ourworks.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

外贸回复客人船期的邮件

外贸回复客人船期的邮件1.Please note that there is no any available shipping space this week.这周舱位已满，请知悉。

no any available shipping space=be out of shipping space 舱位已满，爆仓2.Sorry to inform you the shipping space is very tight on the planned vessel,our container was dumped to be loaded by the next available voyage.很抱歉通知您，因为爆仓，我们的柜子要被推迟等下一班船期。

①shipping space is tight舱位紧张，爆仓②planned vessel预计的船只。

这里planned作形容词，表示预期的，按计划的③be dumped to be loaded被甩④next available voyage下一班船期，下一次航行3.Please advise the port of destination.请告知目的港。

①advise和advice两者都是建议的意思，第一个动词，第二个是名词，记得区分②引申，不明所以的可以百度扩展起运港：port of dispatch目的港：port of destination装货港：port of loading卸货港：port of discharge4.The vessel is scheduled to leave Ningbo port on or about 23rd June for Chicago,and we hope to have your confirmation at earliest convenience.此船定于6月23日左右从宁波起航去芝加哥，我们希望尽快得到你的确认。

外贸回复邮件话术

外贸回复邮件话术1. 亲，收到你的邮件啦，就像收到远方朋友的来信一样开心呢。

你问的产品规格呀，咱这儿有不少选择。

就好比去餐馆点菜，有小份、中份、大份，咱的产品也有不同的规格供你挑选。

你看你大概需要哪种量级的呢2. 嗨呀，你关于价格的疑问很正常呀。

咱这价格就像建房子的基石，是综合了好多成本定出来的。

原材料就像盖房子的砖头，工人工资好比水泥，运输费呢像那些运材料的小推车，这么多东西加起来才是这个价呢。

你要是觉得贵，咱可以再商量商量，看看能不能给你个小优惠，就像给老朋友打个折3. 哟，你提到交货期啦。

这个交货期呀，就像火车的时刻表，得按照计划来。

不过有时候也会有点小变动，就像火车偶尔也会晚点。

但是咱会尽量保证按时交货的，就像火车司机总会想办法把时间赶回来。

你那边有没有特别急的需求呀4. 亲爱的，你问产品质量咋样。

咱的产品质量那可是杠杠的，就像金刚钻一样硬。

我给你说个事儿，之前有个客户和你一样有顾虑，后来拿了样品一试，就像发现了宝藏一样，立马下了大订单呢。

你要是不放心，咱也可以先寄个样品给你瞅瞅呀5. 嗨，看到你邮件里对包装有要求。

包装就像人的衣服，得既好看又实用。

咱有多种包装方式呢，普通包装就像日常的便装，简洁大方；还有精致包装，就像参加晚宴的礼服，高端大气。

你想要哪种风格的包装呀6. 哟呵，你提到了售后服务。

这售后服务呀，就像一个温暖的港湾。

不管你在使用产品的过程中遇到啥问题，就像船在海上遇到风浪，你都可以随时找我们。

咱就会像经验丰富的水手一样，帮你解决问题，你不用担心啦7. 亲，你问咱有没有新的产品系列。

这就像问厨师有没有新菜谱一样。

当然有啦！咱一直在研发新东西呢，就像厨师不断尝试新菜品。

这些新产品就像刚出炉的蛋糕，新鲜又诱人。

你想了解一下不8. 嗨呀，你说对我们公司不太了解。

咱公司就像一个大家庭，每个员工都像家庭成员一样用心做事。

这么多年来，就像一棵大树慢慢成长，在行业里也有了自己的根基。

你要是和我们合作，就像加入这个大家庭，肯定能感受到温暖和靠谱呢9. 哟，你在邮件里说担心运输风险。

外贸英语函电回信范文

外贸英语函电回信范文英文回答：Dear [Client Name],。

Thank you for your email regarding your recent order reference number [order reference number]. We apologize for the delay in responding to your inquiry.We have reviewed your order and confirmed that the items you ordered are currently out of stock at our warehouse. We have checked with our suppliers and they estimate that the items will be back in stock by [date].We understand that this may cause some inconvenience, and we would like to offer you the following options:We can place your order on backorder and ship it to you as soon as the items become available.We can cancel your order and refund your payment in full.We can offer you a discount on alternative items that are currently in stock.Please let us know which option you would like us to take.We value your business and we are committed to providing you with the best possible customer service. If you have any further questions, please do not hesitate to contact us.Thank you for your understanding.Sincerely,。

外贸邮件回复模板

未付款回复模板Dear $buyer,We have got your order of XXXXXX But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到在产品发货后，告知买家相关货运信息：您好先生/女士非常高兴的告知您，邮递员刚刚取走您所买的产品。

您的产品将通过EMS的方式，在7个工作日后到达您那里。

物流单号为：***********，物流查询地址：*****物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。

期待您的回馈！网站评语：告知买家产品已经发货，并给买家一个初步的交易等待时间区间。

如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。

Hello Sir/MadamIt's a pleasure to tell that the postman just picked up your item from our warehouse. It's by EMS, 5-7 working days to arrive.Tracking number is： *********Tracking web is： ********You can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.We warmly welcome your feedback.货物到达海关后，提醒货运相关进展：Hello Sir/MadamThis is **. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: ***************.You may get it in the near future. Apologize that the shipping is alittle slower than usual. Hope it is not a big trouble for you.Best Wishes.您好先生/女士我是**。

外贸邮件-史上最全的回复询盘模板

外贸邮件－史上最全的回复询盘模板模版给大家提供个初期的解决思路，实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。

But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。

如果在价格和尺寸上有什么能帮助的，请随时与我联系。

当付款完成，我将立即备货并发货。

谢谢！提示：请根据您产品自身特点对描述内容进行修改。

2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。

如果您有任何问题请随时联系我。

外贸邮件范文及翻译_外贸邮件回复技巧

外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。

我们很高兴有机会与您合作。

如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。

我们致力于提供优质的客户服务，期待与您合作的可能性。

再次感谢您考虑我们的产品。

谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。

外贸邮件简单回复

外贸邮件简单回复尊敬的先生/女士，非常感谢您的来信。

我们对您对我们公司产品的兴趣表示赞赏，并感谢您对我们的提问。

以下是对您提出的问题的回答：1. 产品询问：感谢您对我们公司产品的兴趣。

我们很荣幸地向您介绍我们的产品。

我们公司专门从事……（产品介绍）。

我们的产品具有以下优势：高品质、竞争力的价格、可靠的交货时间等。

我会将我们最新的产品目录以及详细的规格、报价表发送给您。

请查收附件。

2. 价格要求：非常抱歉，但在没有更多关于您所需产品的具体信息的情况下，我们无法提供具体的价格。

请您提供更多细节，例如产品型号、数量、交货地点等，以便我们能够为您提供准确的报价。

3. 交货期要求：我们非常重视客户的时间要求，并且会尽力满足。

但是，交货期取决于许多因素，例如产品的数量、目的地和运输方式等。

一般情况下，我们会在收到正式订单后的2-4周内安排交货。

我们将确保及时通知您最终的交货日期。

4. 付款方式：我们公司接受多种付款方式，包括电汇、信用证和支付宝等。

请告知我们您更喜欢的付款方式，以便我们能够提供更多相关信息。

5. 样品要求：很高兴您对我们的产品感兴趣。

我们愿意提供样品，但可能需要收取一定的样品费用以及快递费用。

请您告知我们您需要哪种样品以及送达地址，以便我们能够准备并安排快递。

再次感谢您对我们公司的关注。

如果您有任何其他问题，或者需要进一步的信息，请随时与我们联系。

我们期待与您建立良好的合作关系。

祝好！此致张三销售经理ABC公司。

外贸邮件回复范例

1.Dear David，
The item you order is already shipped and the tracking number is EA935185185CN
The mail status is as follows:
20071130 21:43:12
SHANGHAI
Best Regards
Cindy
二：已付款订单的回复：
主要内容包括确认产品的颜色、规格、尺码等等具体事宜，表现卖家的专业性。请看举例：
Dear David,
I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thanks
Regards
Cindy
五：海关问题，某些国家海关由于定期的严格检查或者罢工等问题造成邮件延误，建议及时和买家通知，及时的沟通让买家感觉你是一直在跟踪货物的状态，以免置之不理造成误会
Hi there,
According to the news from EMS in China, large quantity of mails to England is blocked by the custom due to the inspection. For the safety of the goods I suggest to send the goods after a few days. I am wondering if the delay going to be a problem for you. I am looking forward to your reply.Thanks

外贸客服邮件回复模板很详细的

西联信息：FIRST NAME: jiandeLAST NAME: tangpost code : 351100address : putian city , fujian province , chinaWelcome to PayPal complaint center, if you have any questions on the merchant's products or services , please contact us at payspalcomplaintcenter@We will help you contact with the merchant and solve the problem for you in time.RP-Kerrie-英文风险9:11:31网上银行交易的截图（需要包括金额，付款时间，扣款公司）信用卡扫描件（照片）（需要包括持卡人姓名，信用卡前四位和后四位号码）持卡人身份证（风险不大可以驾照，但必须是持卡人本人的）客户想要换货，退货：so sorry,if we shipped the correct order you can not return.can we refund 20 dollars as compensation? I hope you can understand, thank you.退款：okay. we will refund in 24 hours. please check. thank you.Thank you for understanding.we will refund in 24 hours. please check.还没付款：so sorry, we can not find it. maybe the payment declined or it is still pending. please check. thank you.要订单号：Please tell us the order number or correct email address you left on the order then we can check it. thank you.跟踪号没更新的：So sorry for the inconvenience. There are plenty orders everyday. Shipping speed it a little bit slow. we contacted the shipping company already. They will update the shipping info. Please wait two days more. Thank you for your patience.so sorry about it.we contacted the shipping company already. they will make the delivery faster. please wait. thank you.多收手续费：so sorry for the inconvenience. the extra payment is handling fee. it is took by our bank. I hope you can understand. thank you.1. Are your products authentic or not? Why are they so cheap?（正品便宜）Authentic productsHey,This is legit site.All the products are100%authentic and with original tags. welcome to our website and buy anything you like. We are worldwide products supplier and our products are highly praised by our customers. There are stocks from our own factory, no tax and no shipping cost. That is why the price is so cheap.We have plenty orders everyday. You can trust us and place the order on our site freely. We guarantee customers privacy also. Don't worry anyone will get your info.Thank you.C.S.D.2.单子确认So sorry for the delay confirmation. We received the payment of your order already. We will check and ship you the order asap. Then our customer service will email you the tracking number. The delivery time is 5 to 7 days to your door.Please wait. Thank you.客户未收到退款so sorry for the inconvenience. we applied your refund to credit card company already.The refund processing time is 7 to 20 days.so it may take a few days for you to receive the refund. please wait. thank you.贝宝发线下Okay. We will email you the Paypal payment invoice. Please check your email. Then you can pay directly via your paypal account. thank you.不想给退货Could you tell us why you want to return the order? thank you. Greetings,so sorry about it. if we shipped the correct order you can not return. The shipping cost is rather high here. We spent a lot on the cost.can we refund 30 dollars as compensation? I hope you can understand. Thank you.换货付运费If you want to exchange the order you need to pay 50 dollars shipping cost. THE SHIPPING COST IS RATHER HIGH HERE. I HOPE YOU CAN UNDERSTAND. THANK YOU.定做很久还没发货I will talk to our shipping department and make it faster. please wait. thank you.不能用贝宝建议西联hey,so sorry that the order amount is big. we can not send you paypal invoice. do you like to pay by western union? if you pay by western union you can get 20% discount.thank you.叫客户取消争议Hey,Could you tell us why you file the dispute on paypal?please cancel the dispute then we can refund immediately, or else we can not refund. it takes long time for you to get the refund.未付款催款邮件order number:Greetings,Thank you for ordering on our website /So sorry to inform you that the payment declined, and we have ３payment methods for you to finish your order.1.Send the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, Tel. number and country. Pay by western union you can get 20% discount. For example: If your original price is 100 dollars , you pay by western union you only need to pay 80 dollars.If you want to pay by Western Union,plse-mail us and then we will send you information about the Western Union2.Paypal payment. If you want to pay by paypal, please ask us to send you the paypal money request.then just check your email and pay directly via your paypal account.3.Please go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.快递订单号Order Number:Greetings,Thanks for your order.We shipped the order already. The tracking number of your order is:You can track the order at or/english.htmlThe shipping company always updates the shipping info two days later after we shipped the order. The delivery time is 5 to 7 days to your door. Please wait.2. What about the delivery time and method? （发货时间，查询方式）The delivery time always take 5-7 business days to arrive at your door. We ship the order in 24 hours. You can track your order via: or /english.html.3.调货还没发货客户确认订单so sorry for the delay confirmation.we do some adjustment with the factory.the shipping department said they will ship you the order tomorrow. after we shipped the order our customer service will email you the tracking number. please wait. thank you.4 询问订单号( 客人要求给电话的情况)Greetings,Thank you for your email.Could you tell us your order number ? Then we can check the order and email you the details. If you have any question, pls contact us at any time if you like :our te. No: 8583860660Thank you.Customer Service Department5 询问订单号（一般情况）Greetings,Thank you for your email.Please send us the order number, then we can check for you and give you feedback ASAPIf you need any help , pls contact us .Customer service department.6 要求退货以及折扣协议过程1）退货（首次回复问理由给15-25%折扣）Hey,Could you telll us why you want to return the order?You can return the shoes, but the shipping cost is very expensive and the refund procedure takes a long time around 15-30 days.If possible, we give you $20 as the compensation, and you can keep the items.,you can save shipping fee about 60 dollars too .Thank you.Customer Service Department退货（首次承认货品不正给15-25%折扣）Greetings,So sorry for the problem , because our supplier tell us the products are all original.But there is problem now , you can send the item back, but the shipping cost is too high and the refund procedure will take a long time,If possible , we can refund $30 and you can keep the items,you can save shipping fee about 60 dollars too .Thanks and best regardsC.S.D.2）折扣（再次要求退款给20-30%左右）Hey,Thank you for your email.How about refund 30% of the payment? And you can keep the items.you can save the high shipping fee also.Pls consider it again.Thank you.C.S.D3）退款（最后协议成功退款，不行在给出退货地址时还可以再次出折扣在30%-40%）Greetings,Thank you for your email.We will refund you in 24 hours , pls check it in 2-4 weeksPls wait patiently!Thank you.C.S.D4）退货地址Greetings,Pls send the item back to:Receiver Name: Jiande TangAddress: NO.201 B B uilding 2,XiuShuiHuaTing,LiCheng D istrict,Putian city,FuJian Provice,ChinaPost code: 351100 Tel: 138********NOTE：Inside the package box please write your order number, name, and what reason for return, refund or exchange.And pls write down the tracking number of returning,then pls email us the tracking number and website .When we receive it we will refund to you.But if you keep the items you will get 30% payment refund, and we will refund to you asap,if you return the products, the shipping cost is too high, and the procedure will take a long time. Pls thinking it over.Thank you.C.S.D.7 客人下单成功通知Dear friend,Thank you for your order.We are great to inform that your transaction is successful.The order number is : ****************We will ship you the order in 24 hours and you will receive the parcel around 5 days.After we ship you the order our customer service will email you the trackingnumber.If you have any questions contact us.Thank you.Customer Service Center9 付款未完成（催款邮件）Greetings,Thank you for ordering on our website : /So sorry to inform you that the payment declined, and we have ３ payment methods for you to finish your order.Send the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, tel. number and country.Below is our western union info (get 20% discount)First name: Jian DeLast name: TangAddress : shanghai chinaZip Code : 201100For example:If your original price is 100 dollars ,. you pay by western union you only need to pay 80 dollars2.Paypal payment. If you want to pay by paypal, please ask us to send you the paypal money request.then just check your email and pay directly via your paypal account.3.Please go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.Customer Service CenterBSH ：LV ：SEO：10包裹未妥投/Urgent parcel: your orderGreetings,Thank you for your order. The parcel has arrived the postal office of your side, please contact the postal office and get the order. Or else it will go back to our company. or you can call the USPS customer service to ask them to resend the parcel to you, here is the tel. number：1-800-ASK-USPS® (800-275-8777)M-F - 8:00am-8:30pm ETSat - 8:00am-6:00pm ETSun/Holidays* - ClosedIf you have any question pls contact us.Thank you.C.S.D11没货需要客人换货Order not in stockHey,Thank you for your order.so sorry that the item you order is not in stock, could you　go through our site and choose other items instead ? please choose at least three items and tell us the products ID or pictures you want. Then we will change the order and ship you the order asap. Sorry for the inconvenienceThanks and best regar ds.C.S.D.12订单确认( 用于金额过大的订单确认)Greetings,Thank you for your order.We guarantee the security of our customers' credit card info and privacy.In order to prevent others steal your credit card and use it to place the order .we need to make order conformation with you. Please provide those info to us.eg. telephone number . item name , shipping address , the last four number of your credit card,or the scanning copy of your credit card .After we receive the email we will ship you the order in 24 hours.Please contact the credit card customer service center if you have any billing problem.The email address for credit card dispute center:Creditcardpaymentservice@Credit Card Service Center13. How do I know my shoe size? 鞋码，尺寸Can you tell me what size you wear in your country , our technical will confirm your size.Mens shoes Women shoesMens shoes Women shoesUS size UK size EUR size US size UK size EUR size8741 5.53368.57.542 6.54379.58.5437 4.538109448 5.539 1110458.5640121146Greetings,Below is the size information:Mens[UK:5][US:6][EU:39],Mens[UK:6][US:7][EU:40],Mens[UK:6.5][US:7.5][EU:41],Mens[UK:7.5][US:8.5][EU:42],Mens[UK:8][US:9][EU:43],Mens[UK:9][US:10][EU:44],Mens[UK:9.5][US:10.5][EU:45],Mens[UK:10.5][US:11.5][EU:46]When you finish the payment pls email us your order number and we will checkand ship you the order in 24 hours.Thank you.C.S.D.15 未授权交易给客人的邮件（以银行名义）出现未授权交易的时候用Dear Sir or Madam:Thank you for your information.We have submitted the issue for you and check up the credit card tran saction detail from your account.You have purchased $** on the order number ** for a shoes on ** (date)t o the website But the merchant name shows different on your credit card transaction detail.Since the charge back procedure will take a long time , the merchant have provide enough documents, we suggest that you can directly cancel your complain or negotiate with your supplier for some better ways. And charge back is bad for your credit recording.Any enquiries, please contact our email address :Creditcardpaymentser vice@未授权拒付邮箱Creditcardpaymentservice@330122*#(ZYS取消贝宝投诉邮件（以银行名义）Greetings:This is the credit card customer service.Could you tell us why you file the dispute of your order: ********** ?What can we do for you? Then you will cancel the dispute.Looking forward to receiving from you soon.Thank you.Credit Card Customer Service DepartmentAny enquiries: please contact our email address :Creditcardpaymentservice@。

回复外贸客户邮件的礼貌用语模板

尊敬的客户，感谢您对我们公司的产品和服务表现出的兴趣。

我们非常荣幸能有机会与您合作。

为了更好地回复您的邮件，以下提供了一些回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。

一、对客户表达感谢1. 非常感谢您的来信，对我们的产品表现出了浓厚的兴趣。

2. 衷心感谢您对我们公司的信任和支持。

3. 谢谢您对我们的产品提出的宝贵意见，我们会认真对待并改进。

二、对客户提出的问题进行回答1. 关于产品的规格和性能，我们提供以下信息供您参考：2. 您对产品的质量有所疑问，我们可以提供一些相关的资质证书和检测报告给您参考。

3. 针对您关心的价格问题，我们可以根据您的订购数量和其他具体条件进行详细的报价。

三、对客户提出的合作意向进行回应1. 我们对能与贵公司合作深感荣幸，愿意与贵公司共同发展。

2. 如果您对我们的产品有意向进行批量采购，我们可以提供优惠的批发价。

3. 我们已经收到了贵公司的意向合作意向，我们会尽快派专员和您具体进行商谈。

四、对客户提出的其他建议或意见进行反馈1. 关于您提出的产品包装问题，我们会进行进一步的研究和改进，确保产品的包装符合贵公司的要求。

2. 对于您所提出的售后服务要求，我们会完善我们的服务体系，确保为贵公司提供更加完善的服务。

五、结束语1. 再次感谢您对我们的关注和支持，期待与您的合作。

2. 如果还有任何疑问或需求，请随时与我们通联，我们将尽最大努力满足您的需求。

3. 期待您的早日回复，谢谢！以上就是回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。

如果还有其他任何问题，请随时与我们通联。

期待与您的合作！至此，祝商祺！谨启【贵公司名称】【您的尊称】由于篇幅限制的原因，以上内容已经包含了礼貌用语模板的基本要点，因此接下来将进一步扩展和深化邮件回复的内容。

续写如下：六、对客户提出的定制需求进行回应1. 针对贵公司提出的定制需求，我们非常乐意为贵公司量身定制产品，以满足贵公司的特殊需求。

我们将安排专人与贵公司的相关负责人详细交流，以确保定制产品符合贵公司的预期。