外贸邮件回复模板

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外贸函电回复邮件范文(合集48篇)

外贸函电回复邮件范文(合集48篇)外贸函电回复邮件范文第15篇外贸函电回复邮件范文第17篇外贸函电回复邮件范文第20篇外贸函电回复邮件范文第21篇外贸函电回复邮件范文第22篇外贸函电回复邮件范文第24篇外贸函电回复邮件范文第31篇外贸函电回复邮件范文第32篇外贸函电回复邮件范文第34篇外贸函电回复邮件范文第35篇外贸函电回复邮件范文第42篇依据广告询价seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感爱好。

请贵方按随函附表所列产品供应“.上海”报价，最好包括最快交货日期、付款条件及所能供应的定期购货折价。

承使馆推举询价we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. willyou please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.从我国大使馆获悉贵公司制造并出口自然皮革材料的鞋类及手套。

外贸英文邮件回执回复

外贸英文邮件回执回复（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name:Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Haveyou received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,youhaven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows, USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.四，样品a) 寄样前的预备：Dear Mr/Ms XX1）The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows: When we receive your confirm, we will send it to you ASAP.2）Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品（告知客户品名，规格，寄样日期，快件号码等）Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week.The tracking No is XXXX, please check receive it.c) 询问客户是否收到样品，意见如何，检验结果，改进意见Dear Mr/Ms XXRe XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitate to inform us so that we can try our best to solve for you.d) 寄改进后的样品Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品，意见如何，检验结果Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time.五，订单f) 样品合格，是否下订单，何时下订单(1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above itemsopinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!(2) Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an ordeorder. Could you tell me when you will place the order?g) 催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h) 催开信用证Dear Mr/Ms XXRe contract No。

外贸函电常用回复

1、Telex released b/l 电放提单2、for your reference 做为你的参考3、sign back 签回4、Pls see attachment 请看附件5、Pls sign back the telex releae letter . 请签回电放信6、Pls find attached SO for your reference (yr ref.) 请查收附件做为你的参考7、Pls make sure your cargo will send to our warehouse before tomorrow afternoon(18:00pm).请尽量将你的货在明天下午6点前送到我们的仓库8、Pls see attchment and cfm the b/l of XXX. 请收附件并且确认提单为XXX是否OK9、I receipted the telex released requirment , but no payment receipt , we can’t telex release this mail it to me hurry!我有收到电放函，但未收到付款收据，请尽快Email过来，否则我们不能电放此票货物。

10、Any further question, pls feel free to contact me, tks! 有任何问题，请及时联络我11、Enclosed booking form for yr ref, pls fill it out by return 附件所涵内容给你参考，请填好后回传给我12、Enclosed our airport warehouse address for yr send the cargo tomorrow morning请于明天早上送货，附件为飞机场仓库地址13、Pls find the attached , 1 filed for two TELEX RELEASE B/L to CHICAGO and check it ‘s OK or NOT 请收附件，我已电放好了去芝加哥的两票货物，请检查是否OK14、Have received 已有收到15、Received with tks. 收到，谢谢16、Received and will arrange 已收到且将会安排17、The s/o can use till next week. 这份S/O下星期也可以使用18、Please confirm the attached bill by 请确认附件并传回19、Please kindly advice yr PO#. 请提供PO号码20、Please find the attached invoice for yr 请查收附件中的付款单做参考21、I have release S/O to you , Pls received it . 我已有释放S/O给你，请查收。

外贸邮件回复模板

10.How about your quality? 你们产品质量如何？ Our products are surely of standard quality. .I can promise you that the product we send you will be of ISO quality. 我们的产品肯定是标准质量的。我可以向您保证，我们发送给您的产品将具有 A-one 的质量。
3.How about packing? 贵公司如何包装 We are in a position to accept orders against customers samples specifying design, specifications and packaging requirements. 我们可以按照客户所提供的样品并根据其所要求的式样、规格、包装要求等接受订单
14.This is your best price? 这是你们最好的价格吗？ Sincerly the market is advancing rapidly and information more clear the price we offered you is the best I belive. 确实，市场在迅速发展和信息更加透明，我们为您提供的价格是我所能相信的最好的价格。
5.How about your company service? 你们公司服务如何？ Our corporation is experienced enterprise integrating manufacture, business, inspect and service. 我们的公司是一家企业集团，集生产，贸易，检测和售后服务为一体
4.Which country your company deal with? 贵公司和哪些国家合作 We have been engaged in the (products) business with many Asian and countries for many years 多年来我们一直在和许多亚洲国家做（产品）的业务

外贸英文邮件回复范文

外贸英文邮件回复范文尊敬的，非常感谢您的来信。

我们很高兴能与您进行商务合作。

以下是一封外贸英文邮件回复的范文，希望能对您有所帮助。

Dear [客户姓名/称呼],Thank you for your email and your interest in our products. We are pleased to inform you that we are able to provide the products you are looking for.In order to proceed with the cooperation, we kindly request you to provide us with the following information:1. Product specifications and quantity required2. Desired delivery terms (FOB, CIF, etc.)3. Target price, if available4. Any specific packaging requirementsOnce we receive this information, we will promptly prepare a detailed quotation for you, including product pricing, payment terms, and estimated delivery time.Should you have any further questions or require any additional information, please do not hesitate to let us know. We are committed to providing you with the best possible service and look forward to the opportunity to work with you.Thank you again for your inquiry. We await your response.Best regards,[您的姓名][您的职位][您的公司名称] [您的联系方式]。

外贸邮件简单回复 -回复

外贸邮件简单回复-回复尊敬的先生/女士，非常感谢您的来信/询盘，我们对贵公司对我们产品的兴趣表示赞赏。

以下是对您提出问题的详细回复：[中括号内的内容]第一步：理解问题首先，我们要确保对您的问题准确理解。

您在邮件中提到的[中括号内的内容]是对我们产品/服务的具体问题/需求。

我们非常重视每位客户的反馈，因此我们会一一回答您的问题。

第二步：回答问题1. [问题1][回答1]对于[问题1]，我们提供了以下解决方案。

[详细解释或介绍具体产品]。

此产品具有以下特点：[详细描述产品的特点和优势]。

2. [问题2][回答2]对于[问题2]，我们可以提供以下建议/解决方案。

[详细解释或介绍具体操作步骤]。

3. [问题3][回答3]对于[问题3]，我们很高兴能为您提供帮助。

[详细解释或介绍具体操作步骤]。

第三步：提供额外信息/建议除了回答您的具体问题外，我们还希望能提供一些额外的信息或建议，以满足您的进一步需求。

1. [相关产品/服务]如果您对我们的[相关产品/服务]感兴趣，我们可以为您提供更多详细信息或样品。

请告诉我们您的具体需求，我们将尽力满足您的要求。

2. [后续步骤]如果您对我们的回答有任何进一步的问题或疑虑，随时与我们联系。

我们的团队将竭诚为您服务，并提供您所需的支持。

第四步：结束再次感谢您的来信/询盘，我们非常期待与您合作的机会。

如果您有任何其他问题，请随时与我们联系。

最后，我们祝愿您和贵公司生意兴隆、事业蒸蒸日上！谢谢！最诚挚的问候，[您的名字][职位/公司][联系方式]。

外贸邮件回复范文

收到客户询盘时的回复：【1】Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated yo ur advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in ourworks.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。

外贸邮件回复常用语

产品报价（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.（三）询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007 Have you received it? Please check it and let me know your comments about the price.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.4,重新报价1）Dear Mr./Re XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this sample required, we will send to you for your approval.Thanks in advance for your quick reply!2））Dear Mr./Re XX products,I have quoted you FOB QINGAO price We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Re XX products, in order to build our further business relationship. we have requote you new price on XX, you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.五，订单f）样品合格，是否下订单，何时下订单（1）Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above items? Please let us know your opinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!（2）Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?g）催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h）催开信用证Dear Mr/Ms XXRe contract No。

外贸邮件回复常用语

推荐公司其他产品I visited your company web, find there are many goods match to our products. We have a good price and quality, so I want to send some samples for youHope we can have more co-operations in the future报价Quote our best price based on 2,000m as belowYour feedback for our quotation would be much appreciated。

期待您对我们的报价的反馈信息We hope you will find our quotation satisfactory and look forward to receiving your order.我们希望您对我们的报价满意并期盼您的订货。

We hope this will be a good start for profitable business relations. 希望这将是我们互利商业往来的良好开端回复得迟表示歉意I am really sorry for the late reply, cause we do not take good care of your sample.Sorry for my late reply要求增加订单起定量Is it possible to increase the quantity？因涨价需买方或卖方承担额外费用Please burden this raised cost for us, we are not able to burden this extra cost, as our price has been very low. Production time will extend for extra one week.Considering the long pleasant relationship, we will bear the extra costs and keep the price unchanged for this order. Hope we can have more co-operations in the future, quality products at good price are always supplied for customer.价格变动，P/I确认回传、货款安排Because of the rising cost of raw materials, we have to adjust price. Please check the attached Proforma invoice. ( Please check the new price in attached proforma invoice.) After you stamp and sign it, then we start the production.Please arrange 100% T/T in advance, after receive your payment, we will start the production.Please sign the P/I and send back to us by email today, after we received your signed P/I, then we start the production immediately tomorrow morning.我们老客户，尽力满足要求You are our old customer; we always would like to try our best to meet your requirement样品、货物即将完成时The pre-making samples will be priority to send you asap.The goods will be ready soon, pls advise your forwarder information and arrange your deposit URGENTLY.We will finish the production about December 20th.货代问题沟通We don't have air forwarder for FOB. It's better to use your own forwarder.Please inform us your forwarder asap, so to book the shipping space.We are checking with our own forwarder about FOB cost, we will reply you tomorrow.We don't know about DDU well, so it is better to do FOB.The air production has been finished already, just waiting for your shipping instruction now.Your forwarder contacted us this morning, we will send the production into warehouse today.新年或节日问题影响Your decision will delay your delivery. Because our factory arrange the production one by one for different orders according to the time of receiving orders.That means: who place order earlier, then our factory produce whose order earlier.Considering you are our old customer, we will arrange your order after we received your signed and stamped P/I. Please sign and stamp the P/I today or tomorrow, because our factory will be closed next Monday or Tuesday. After we received your signed P/I, we will check and inform you the delivery date within 2 days.Eggs are in short supply. 供不应求（注：范文素材和资料部分来自网络，供参考。

外贸回复邮件话术

外贸回复邮件话术1. 亲，收到你的邮件啦，就像收到远方朋友的来信一样开心呢。

你问的产品规格呀，咱这儿有不少选择。

就好比去餐馆点菜，有小份、中份、大份，咱的产品也有不同的规格供你挑选。

你看你大概需要哪种量级的呢2. 嗨呀，你关于价格的疑问很正常呀。

咱这价格就像建房子的基石，是综合了好多成本定出来的。

原材料就像盖房子的砖头，工人工资好比水泥，运输费呢像那些运材料的小推车，这么多东西加起来才是这个价呢。

你要是觉得贵，咱可以再商量商量，看看能不能给你个小优惠，就像给老朋友打个折3. 哟，你提到交货期啦。

这个交货期呀，就像火车的时刻表，得按照计划来。

不过有时候也会有点小变动，就像火车偶尔也会晚点。

但是咱会尽量保证按时交货的，就像火车司机总会想办法把时间赶回来。

你那边有没有特别急的需求呀4. 亲爱的，你问产品质量咋样。

咱的产品质量那可是杠杠的，就像金刚钻一样硬。

我给你说个事儿，之前有个客户和你一样有顾虑，后来拿了样品一试，就像发现了宝藏一样，立马下了大订单呢。

你要是不放心，咱也可以先寄个样品给你瞅瞅呀5. 嗨，看到你邮件里对包装有要求。

包装就像人的衣服，得既好看又实用。

咱有多种包装方式呢，普通包装就像日常的便装，简洁大方；还有精致包装，就像参加晚宴的礼服，高端大气。

你想要哪种风格的包装呀6. 哟呵，你提到了售后服务。

这售后服务呀，就像一个温暖的港湾。

不管你在使用产品的过程中遇到啥问题，就像船在海上遇到风浪，你都可以随时找我们。

咱就会像经验丰富的水手一样，帮你解决问题，你不用担心啦7. 亲，你问咱有没有新的产品系列。

这就像问厨师有没有新菜谱一样。

当然有啦！咱一直在研发新东西呢，就像厨师不断尝试新菜品。

这些新产品就像刚出炉的蛋糕，新鲜又诱人。

你想了解一下不8. 嗨呀，你说对我们公司不太了解。

咱公司就像一个大家庭，每个员工都像家庭成员一样用心做事。

这么多年来，就像一棵大树慢慢成长，在行业里也有了自己的根基。

你要是和我们合作，就像加入这个大家庭，肯定能感受到温暖和靠谱呢9. 哟，你在邮件里说担心运输风险。

外贸邮件回复模板

未付款回复模板Dear $buyer,We have got your order of XXXXXX But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到在产品发货后，告知买家相关货运信息：您好先生/女士非常高兴的告知您，邮递员刚刚取走您所买的产品。

您的产品将通过EMS的方式，在7个工作日后到达您那里。

物流单号为：***********，物流查询地址：*****物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。

期待您的回馈！网站评语：告知买家产品已经发货，并给买家一个初步的交易等待时间区间。

如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。

Hello Sir/MadamIt's a pleasure to tell that the postman just picked up your item from our warehouse. It's by EMS, 5-7 working days to arrive.Tracking number is： *********Tracking web is： ********You can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.We warmly welcome your feedback.货物到达海关后，提醒货运相关进展：Hello Sir/MadamThis is **. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: ***************.You may get it in the near future. Apologize that the shipping is alittle slower than usual. Hope it is not a big trouble for you.Best Wishes.您好先生/女士我是**。

外贸邮件-史上最全的回复询盘模板

外贸邮件－史上最全的回复询盘模板模版给大家提供个初期的解决思路，实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。

But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。

如果在价格和尺寸上有什么能帮助的，请随时与我联系。

当付款完成，我将立即备货并发货。

谢谢！提示：请根据您产品自身特点对描述内容进行修改。

2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。

如果您有任何问题请随时联系我。

外贸邮件范文及翻译_外贸邮件回复技巧

外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。

我们很高兴有机会与您合作。

如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。

我们致力于提供优质的客户服务，期待与您合作的可能性。

再次感谢您考虑我们的产品。

谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。

外贸邮件范文及翻译外贸邮件回复技巧

外贸邮件范文及翻译外贸邮件回复技巧外贸邮件范文及翻译：Dear [Buyer's Name],Thank you for your inquiry about our products. We are pleased to provide the following information as requested.Product: XYZ modelSpecifications:- Size: 100mm x 100mm x 50mm- Material: ABS plastic- Color: White- Weight: 200 grams- Packing: 50 pieces per carton- Carton size: 500mm x 500mm x 500mmPrice: USD $10 per piece (FOB Shanghai)Sample: We can provide a sample for testing purposes at a cost of USD $50, which will be refunded upon placing a bulk order.Delivery time: Approximately 30 days after receipt of payment.Payment terms: 30% deposit, balance against copy of bill of lading.Please let us know if you have any further questions or if you would like to proceed with an order. We look forward to the opportunity to work with you.Best regards,[Your Name]-----------------------------------------------------------------------------------------------亲爱的[买家姓名]，感谢您对我们产品的咨询。

外贸邮件简单回复

外贸邮件简单回复尊敬的先生/女士，非常感谢您的来信。

我们对您对我们公司产品的兴趣表示赞赏，并感谢您对我们的提问。

以下是对您提出的问题的回答：1. 产品询问：感谢您对我们公司产品的兴趣。

我们很荣幸地向您介绍我们的产品。

我们公司专门从事……（产品介绍）。

我们的产品具有以下优势：高品质、竞争力的价格、可靠的交货时间等。

我会将我们最新的产品目录以及详细的规格、报价表发送给您。

请查收附件。

2. 价格要求：非常抱歉，但在没有更多关于您所需产品的具体信息的情况下，我们无法提供具体的价格。

请您提供更多细节，例如产品型号、数量、交货地点等，以便我们能够为您提供准确的报价。

3. 交货期要求：我们非常重视客户的时间要求，并且会尽力满足。

但是，交货期取决于许多因素，例如产品的数量、目的地和运输方式等。

一般情况下，我们会在收到正式订单后的2-4周内安排交货。

我们将确保及时通知您最终的交货日期。

4. 付款方式：我们公司接受多种付款方式，包括电汇、信用证和支付宝等。

请告知我们您更喜欢的付款方式，以便我们能够提供更多相关信息。

5. 样品要求：很高兴您对我们的产品感兴趣。

我们愿意提供样品，但可能需要收取一定的样品费用以及快递费用。

请您告知我们您需要哪种样品以及送达地址，以便我们能够准备并安排快递。

再次感谢您对我们公司的关注。

如果您有任何其他问题，或者需要进一步的信息，请随时与我们联系。

我们期待与您建立良好的合作关系。

祝好！此致张三销售经理ABC公司。

外贸邮件回复范例

1.Dear David，
The item you order is already shipped and the tracking number is EA935185185CN
The mail status is as follows:
20071130 21:43:12
SHANGHAI
Best Regards
Cindy
二：已付款订单的回复：
主要内容包括确认产品的颜色、规格、尺码等等具体事宜，表现卖家的专业性。请看举例：
Dear David,
I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thanks
Regards
Cindy
五：海关问题，某些国家海关由于定期的严格检查或者罢工等问题造成邮件延误，建议及时和买家通知，及时的沟通让买家感觉你是一直在跟踪货物的状态，以免置之不理造成误会
Hi there,
According to the news from EMS in China, large quantity of mails to England is blocked by the custom due to the inspection. For the safety of the goods I suggest to send the goods after a few days. I am wondering if the delay going to be a problem for you. I am looking forward to your reply.Thanks

外贸客服邮件回复模板很详细的

西联信息：FIRST NAME: jiandeLAST NAME: tangpost code : 351100address : putian city , fujian province , chinaWelcome to PayPal complaint center, if you have any questions on the merchant's products or services , please contact us at payspalcomplaintcenter@We will help you contact with the merchant and solve the problem for you in time.RP-Kerrie-英文风险9:11:31网上银行交易的截图（需要包括金额，付款时间，扣款公司）信用卡扫描件（照片）（需要包括持卡人姓名，信用卡前四位和后四位号码）持卡人身份证（风险不大可以驾照，但必须是持卡人本人的）客户想要换货，退货：so sorry,if we shipped the correct order you can not return.can we refund 20 dollars as compensation? I hope you can understand, thank you.退款：okay. we will refund in 24 hours. please check. thank you.Thank you for understanding.we will refund in 24 hours. please check.还没付款：so sorry, we can not find it. maybe the payment declined or it is still pending. please check. thank you.要订单号：Please tell us the order number or correct email address you left on the order then we can check it. thank you.跟踪号没更新的：So sorry for the inconvenience. There are plenty orders everyday. Shipping speed it a little bit slow. we contacted the shipping company already. They will update the shipping info. Please wait two days more. Thank you for your patience.so sorry about it.we contacted the shipping company already. they will make the delivery faster. please wait. thank you.多收手续费：so sorry for the inconvenience. the extra payment is handling fee. it is took by our bank. I hope you can understand. thank you.1. Are your products authentic or not? Why are they so cheap?（正品便宜）Authentic productsHey,This is legit site.All the products are100%authentic and with original tags. welcome to our website and buy anything you like. We are worldwide products supplier and our products are highly praised by our customers. There are stocks from our own factory, no tax and no shipping cost. That is why the price is so cheap.We have plenty orders everyday. You can trust us and place the order on our site freely. We guarantee customers privacy also. Don't worry anyone will get your info.Thank you.C.S.D.2.单子确认So sorry for the delay confirmation. We received the payment of your order already. We will check and ship you the order asap. Then our customer service will email you the tracking number. The delivery time is 5 to 7 days to your door.Please wait. Thank you.客户未收到退款so sorry for the inconvenience. we applied your refund to credit card company already.The refund processing time is 7 to 20 days.so it may take a few days for you to receive the refund. please wait. thank you.贝宝发线下Okay. We will email you the Paypal payment invoice. Please check your email. Then you can pay directly via your paypal account. thank you.不想给退货Could you tell us why you want to return the order? thank you. Greetings,so sorry about it. if we shipped the correct order you can not return. The shipping cost is rather high here. We spent a lot on the cost.can we refund 30 dollars as compensation? I hope you can understand. Thank you.换货付运费If you want to exchange the order you need to pay 50 dollars shipping cost. THE SHIPPING COST IS RATHER HIGH HERE. I HOPE YOU CAN UNDERSTAND. THANK YOU.定做很久还没发货I will talk to our shipping department and make it faster. please wait. thank you.不能用贝宝建议西联hey,so sorry that the order amount is big. we can not send you paypal invoice. do you like to pay by western union? if you pay by western union you can get 20% discount.thank you.叫客户取消争议Hey,Could you tell us why you file the dispute on paypal?please cancel the dispute then we can refund immediately, or else we can not refund. it takes long time for you to get the refund.未付款催款邮件order number:Greetings,Thank you for ordering on our website /So sorry to inform you that the payment declined, and we have ３payment methods for you to finish your order.1.Send the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, Tel. number and country. Pay by western union you can get 20% discount. For example: If your original price is 100 dollars , you pay by western union you only need to pay 80 dollars.If you want to pay by Western Union,plse-mail us and then we will send you information about the Western Union2.Paypal payment. If you want to pay by paypal, please ask us to send you the paypal money request.then just check your email and pay directly via your paypal account.3.Please go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.快递订单号Order Number:Greetings,Thanks for your order.We shipped the order already. The tracking number of your order is:You can track the order at or/english.htmlThe shipping company always updates the shipping info two days later after we shipped the order. The delivery time is 5 to 7 days to your door. Please wait.2. What about the delivery time and method? （发货时间，查询方式）The delivery time always take 5-7 business days to arrive at your door. We ship the order in 24 hours. You can track your order via: or /english.html.3.调货还没发货客户确认订单so sorry for the delay confirmation.we do some adjustment with the factory.the shipping department said they will ship you the order tomorrow. after we shipped the order our customer service will email you the tracking number. please wait. thank you.4 询问订单号( 客人要求给电话的情况)Greetings,Thank you for your email.Could you tell us your order number ? Then we can check the order and email you the details. If you have any question, pls contact us at any time if you like :our te. No: 8583860660Thank you.Customer Service Department5 询问订单号（一般情况）Greetings,Thank you for your email.Please send us the order number, then we can check for you and give you feedback ASAPIf you need any help , pls contact us .Customer service department.6 要求退货以及折扣协议过程1）退货（首次回复问理由给15-25%折扣）Hey,Could you telll us why you want to return the order?You can return the shoes, but the shipping cost is very expensive and the refund procedure takes a long time around 15-30 days.If possible, we give you $20 as the compensation, and you can keep the items.,you can save shipping fee about 60 dollars too .Thank you.Customer Service Department退货（首次承认货品不正给15-25%折扣）Greetings,So sorry for the problem , because our supplier tell us the products are all original.But there is problem now , you can send the item back, but the shipping cost is too high and the refund procedure will take a long time,If possible , we can refund $30 and you can keep the items,you can save shipping fee about 60 dollars too .Thanks and best regardsC.S.D.2）折扣（再次要求退款给20-30%左右）Hey,Thank you for your email.How about refund 30% of the payment? And you can keep the items.you can save the high shipping fee also.Pls consider it again.Thank you.C.S.D3）退款（最后协议成功退款，不行在给出退货地址时还可以再次出折扣在30%-40%）Greetings,Thank you for your email.We will refund you in 24 hours , pls check it in 2-4 weeksPls wait patiently!Thank you.C.S.D4）退货地址Greetings,Pls send the item back to:Receiver Name: Jiande TangAddress: NO.201 B B uilding 2,XiuShuiHuaTing,LiCheng D istrict,Putian city,FuJian Provice,ChinaPost code: 351100 Tel: 138********NOTE：Inside the package box please write your order number, name, and what reason for return, refund or exchange.And pls write down the tracking number of returning,then pls email us the tracking number and website .When we receive it we will refund to you.But if you keep the items you will get 30% payment refund, and we will refund to you asap,if you return the products, the shipping cost is too high, and the procedure will take a long time. Pls thinking it over.Thank you.C.S.D.7 客人下单成功通知Dear friend,Thank you for your order.We are great to inform that your transaction is successful.The order number is : ****************We will ship you the order in 24 hours and you will receive the parcel around 5 days.After we ship you the order our customer service will email you the trackingnumber.If you have any questions contact us.Thank you.Customer Service Center9 付款未完成（催款邮件）Greetings,Thank you for ordering on our website : /So sorry to inform you that the payment declined, and we have ３ payment methods for you to finish your order.Send the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, tel. number and country.Below is our western union info (get 20% discount)First name: Jian DeLast name: TangAddress : shanghai chinaZip Code : 201100For example:If your original price is 100 dollars ,. you pay by western union you only need to pay 80 dollars2.Paypal payment. If you want to pay by paypal, please ask us to send you the paypal money request.then just check your email and pay directly via your paypal account.3.Please go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.Customer Service CenterBSH ：LV ：SEO：10包裹未妥投/Urgent parcel: your orderGreetings,Thank you for your order. The parcel has arrived the postal office of your side, please contact the postal office and get the order. Or else it will go back to our company. or you can call the USPS customer service to ask them to resend the parcel to you, here is the tel. number：1-800-ASK-USPS® (800-275-8777)M-F - 8:00am-8:30pm ETSat - 8:00am-6:00pm ETSun/Holidays* - ClosedIf you have any question pls contact us.Thank you.C.S.D11没货需要客人换货Order not in stockHey,Thank you for your order.so sorry that the item you order is not in stock, could you　go through our site and choose other items instead ? please choose at least three items and tell us the products ID or pictures you want. Then we will change the order and ship you the order asap. Sorry for the inconvenienceThanks and best regar ds.C.S.D.12订单确认( 用于金额过大的订单确认)Greetings,Thank you for your order.We guarantee the security of our customers' credit card info and privacy.In order to prevent others steal your credit card and use it to place the order .we need to make order conformation with you. Please provide those info to us.eg. telephone number . item name , shipping address , the last four number of your credit card,or the scanning copy of your credit card .After we receive the email we will ship you the order in 24 hours.Please contact the credit card customer service center if you have any billing problem.The email address for credit card dispute center:Creditcardpaymentservice@Credit Card Service Center13. How do I know my shoe size? 鞋码，尺寸Can you tell me what size you wear in your country , our technical will confirm your size.Mens shoes Women shoesMens shoes Women shoesUS size UK size EUR size US size UK size EUR size8741 5.53368.57.542 6.54379.58.5437 4.538109448 5.539 1110458.5640121146Greetings,Below is the size information:Mens[UK:5][US:6][EU:39],Mens[UK:6][US:7][EU:40],Mens[UK:6.5][US:7.5][EU:41],Mens[UK:7.5][US:8.5][EU:42],Mens[UK:8][US:9][EU:43],Mens[UK:9][US:10][EU:44],Mens[UK:9.5][US:10.5][EU:45],Mens[UK:10.5][US:11.5][EU:46]When you finish the payment pls email us your order number and we will checkand ship you the order in 24 hours.Thank you.C.S.D.15 未授权交易给客人的邮件（以银行名义）出现未授权交易的时候用Dear Sir or Madam:Thank you for your information.We have submitted the issue for you and check up the credit card tran saction detail from your account.You have purchased $** on the order number ** for a shoes on ** (date)t o the website But the merchant name shows different on your credit card transaction detail.Since the charge back procedure will take a long time , the merchant have provide enough documents, we suggest that you can directly cancel your complain or negotiate with your supplier for some better ways. And charge back is bad for your credit recording.Any enquiries, please contact our email address :Creditcardpaymentser vice@未授权拒付邮箱Creditcardpaymentservice@330122*#(ZYS取消贝宝投诉邮件（以银行名义）Greetings:This is the credit card customer service.Could you tell us why you file the dispute of your order: ********** ?What can we do for you? Then you will cancel the dispute.Looking forward to receiving from you soon.Thank you.Credit Card Customer Service DepartmentAny enquiries: please contact our email address :Creditcardpaymentservice@。

回复外贸客户邮件的礼貌用语模板

尊敬的客户，感谢您对我们公司的产品和服务表现出的兴趣。

我们非常荣幸能有机会与您合作。

为了更好地回复您的邮件，以下提供了一些回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。

一、对客户表达感谢1. 非常感谢您的来信，对我们的产品表现出了浓厚的兴趣。

2. 衷心感谢您对我们公司的信任和支持。

3. 谢谢您对我们的产品提出的宝贵意见，我们会认真对待并改进。

二、对客户提出的问题进行回答1. 关于产品的规格和性能，我们提供以下信息供您参考：2. 您对产品的质量有所疑问，我们可以提供一些相关的资质证书和检测报告给您参考。

3. 针对您关心的价格问题，我们可以根据您的订购数量和其他具体条件进行详细的报价。

三、对客户提出的合作意向进行回应1. 我们对能与贵公司合作深感荣幸，愿意与贵公司共同发展。

2. 如果您对我们的产品有意向进行批量采购，我们可以提供优惠的批发价。

3. 我们已经收到了贵公司的意向合作意向，我们会尽快派专员和您具体进行商谈。

四、对客户提出的其他建议或意见进行反馈1. 关于您提出的产品包装问题，我们会进行进一步的研究和改进，确保产品的包装符合贵公司的要求。

2. 对于您所提出的售后服务要求，我们会完善我们的服务体系，确保为贵公司提供更加完善的服务。

五、结束语1. 再次感谢您对我们的关注和支持，期待与您的合作。

2. 如果还有任何疑问或需求，请随时与我们通联，我们将尽最大努力满足您的需求。

3. 期待您的早日回复，谢谢！以上就是回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。

如果还有其他任何问题，请随时与我们通联。

期待与您的合作！至此，祝商祺！谨启【贵公司名称】【您的尊称】由于篇幅限制的原因，以上内容已经包含了礼貌用语模板的基本要点，因此接下来将进一步扩展和深化邮件回复的内容。

续写如下：六、对客户提出的定制需求进行回应1. 针对贵公司提出的定制需求，我们非常乐意为贵公司量身定制产品，以满足贵公司的特殊需求。

我们将安排专人与贵公司的相关负责人详细交流，以确保定制产品符合贵公司的预期。

外贸各种回复邮件

发了PI之后不回复Hi George,Hope you're doing well.Have you had a chance to look over the invoice I sent you last week? I know this season is busy for you.If you need me to resend it or if you have any questions about any of the line items, pls let me know.Thanks,Cindy引导客户式Hi George,Hope you're doing well.I didn't hear back from you about sample I sent you last. Have you been too busy to get back? Have you found another product? Or is now just not the right time?Let me know if you'd prefer me to circle back at another time or if you've found another product and no longer need my services.Thanks,Cindy电话或者视频后不回复Hi George,It was great meeting you the other dayand chatting about [something they Thanks,mentioned they care about]. I'd love to get started on working on[project or deal you're working towards]so you can [benefit they want].I've attached a form for you to fill out with your basic information so we can get started. The next step is to [one sentence about the next steps involved.] Please fill this out and send it back as soon as you can so we can move to the next step.Looking forward to working with you.Thanks,Cindy寄样品后不回复Hi, GeorgeHope you're enjoying the product samples so far. i shot you an email last week to get your temperature on the samples and am bumping this up to the top of your inbox.How are the samples working for you?I' ve compiled a comparison chart forthe products I sent over I would recommend [product] because of its [feature that relates to their business challenge].Are you curious about any additional products?Thanks,Cindy幽默诙谐式Hi George,I see you're too busy to reply at the moment. Could you please just hit me back with a number 1, 2, 3 thatbest describes your response?1.Please leave me alone.2. Too busy, email me again in a month please.3. I'll write you back in a week.Thanks,Cindy社媒初次建立联系后不回复Hi George,It was great to connect with you on[social media platform] last week.I'm touching base again with a few resources that I think would be helpful as your business tries to [achieve X result]. [example 1][example 2][example 3]If this isn't a good time for us to connect, I'd love for us to stay in contact. Any further requirements please feel free to let me know.Thanks,Cindy报价之后不回复Hi George,Hope you're doing well.Have you had a chance to look over the quote I sent you [date you send the quote] for [project you're working on]?Would love to get started on [projector service you're providing] so you can [benefit they want]. Let me know if you have any questions about the quote.Thanks,Cindy中规中矩式Hi George,Hope you're having a great week!Have you had a chance to look over the form I sent you last week? Do you have any questions about it?Let me know if you need me to send you another copy or if you need more time or have questions.Thanks,Cindy。