2016年酒店服务(餐饮服务)英语口语试题公开题库

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酒店服务常用英语口语

酒店服务常用英语口语1. Good morning/evening.Reservation. May I help you?早上好/晚上好，这里是XXX酒店客房预订部，请问需要什么帮忙吗？2. What can I do for you?我能为您帮什么忙吗？3. Hold on line, please. Could you please hold on?请稍等（电话中）请稍等，好吗？4. Could you wait a minute, please?请稍等，好吗？5. Are you with a company?您是公司预订吗？6. May I know you departure date?请问您的离店日期是哪天？7. How long will you stay with us?请问您住几天？8. How many people are there in your party?您们一共几个人？9. That will be four nights.四个晚上。

10. May I know the arrival date, please?请问哪天入住？11. Is it just for tonight?请问只住今天一晚吗？12. When do you check in?请问您什么时候入住？13. Would you like a single room or a double room?请问你想订单人间还是双人间？14. What kind of room would you like/prefer?请问您喜欢什么样的房间？15. Would you please tell me your full name, please?请问您的全名是？16. And your address, please?请问您的地址？17. May I know you telephone number, Mr Smith?史密斯先生，请问您的电话号码是？May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式？18. We have a single available for those dates.我们还有一些单人间可以接受预订在那个时间段。

高等学校组餐饮服务英语题库

“神州视景杯”第七届全国旅游院校服务技能（饭店服务）大赛英语水平测试题库餐饮服务——高等院校组一、中译英1.先生，早上好。

欢迎光临我们饭店。

答案：Good morning, Sir. Welcome to our hotel.2.女士，下午好。

很高兴您来我们饭店。

答案：Good afternoon, Madam. Very glad to have you here.3.很高兴又见到您，史密斯先生。

答案：It’s nice to see you again, Mr. Smith.4.请这边走。

答案：This way, please.5.我带您去您的餐桌，好吗？答案：Shall I show you to your table？6.您觉得这个会议室怎么样？答案：How do you like this conference room？7.请您在这里签字。

答案：Could you sign your name here, please?8.对不起，我不明白这项收费。

答案：I’m sorry, but I don’t understand this item.9.我为犯了这样一个粗心的错误向您道歉。

答案：I’m sorry for making such a careless mistake.10.请看一下账单是否都对。

答案：Please have a look at it to see if everything is correct.11.您怎么结账？用现金，信用卡还是旅游支票？答案：How will you be paying , in cash, by credit card or with a traveler’s check?12.很抱歉给您带来不便。

答案：Sorry for the trouble.13.我尽力去办。

答案：I’ll try my best.14.我什么时候把您的早餐送到房间？答案：When should I send the breakfast to your room?15.我可以给他电话留言吗？答案：May I leave a message on the phone？16.女士，您需要我给您打开窗户吗？答案：May I open the window for you, Ma’am?17.抱歉，没有人接电话。

餐厅英语口1

餐厅英语口语餐厅服务英语口语竞赛试题(A)I Explanation(10)1,Table service餐桌服务.客人坐在餐桌旁,有服务员为其提供服务的一种服务形式.2,Cuisine:菜系.取自于法语,在英语中用来指某一特定的烹饪体系.如中国菜为Chinese Cuisine.ⅡWords 15分餐饮部经理:Food and Beverage Manager,酒精炉Chafing Dish特色烹调Regional Cooking中国白酒Spirit葡萄汽酒Sparkling WineⅢTranslate the fowling sentences into Chinese or English.(一)汉译英25分1,您愿意坐在哪儿Where would you like to sit2,我想要柠檬茶.1 would like tea with a slice of lemon,please.3,我们各付各的Let's go Dutch.4,请问您对用餐还满意吗Is everything all right with your meal5,对不起,女士,您能告诉我您的房号并出示您的房卡吗Excuse me.madam.May l have your room card(二)英译汉10分1,Thank you very much.Have a nice evening.非常感谢,祝您有个愉快的夜晚.2,I'm sorry,sir,We do not have a table free now.Would you like to have a drink in the bar We shall call you as soon as possible对不起,先生.我们现在没有空餐桌,请您在酒吧稍等一下,好吗一有空桌子我们就马上通知您.ⅣAnswer the following question in English.(20分)中国的八大菜系是什么Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine2,中餐的烹调方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roastV please introduce your Chinese restaurant to your guest.(10分)餐厅服务英语口语竞赛试题(B)I Explanation(10)Banquet--宴会.宴会为多人准备的正式用餐形式.通常伴有致词和一定的仪式.Self-service自助服务.有客人们自己从食品台上取事物的一种餐厅服务.ⅡTranslate the follwing Words into English(15分)中餐厅Chinese Restaurant 筷子Chopsticks 芹菜Celery鲈鱼Perch 免税商店Duty Free ShopⅢTranslate he following sentences into Chinese or English.i汉译英(25分)1,早上好!我能为您做点什么Good morning! What can l do for you2,我想来点清淡些的,你能推荐什麽吗What would you recommend I prefer something light.3,我希望没有打扰您.I hope I'm not disturbing you.4,(餐厅)供应时间是:早餐7点到9点.Service hours are from7:00a.m.to9:00a.m.for breakfast.5,感谢您让这件事引起我们的注意Thank you for bringing this matter to our attention.。

酒店英语口语(完整版)

个性稳重，大学担任团支书和生活委员，工作认真负责,具有较强的与人合作的精神。

专业为英语;二专法律。

会ＰPＴ，会声会影,电子书,Pｈｏtoｓhop等多项操作。

擅长国画，舞蹈和写作,目前是两家杂志社的通讯员。

Whａt's your ｎame?ＭaｙＩhａve ｙｏur ｎamｅ?您贵姓？请问您贵姓大名？Do youｗanｔｓome tｅａ? Couｌｄｙｏｕlikｅsome tea？您要喝茶吗? 请问您想喝茶吗?Ovｅr hｅre, pｌease。

Ｃoｕldｙou come thiｓway ｐlease?这边请。

请您往这边走好吗?* 不要说OK, Surｅ, Ｙeaｈ等等,而要说Certａinlｙ,Ｓｉr。

* Heｙ, uh-ｈｕh，Hang oｎ等等，也不适合在酒店中使用。

＊别说“I dｏｎ't kｎow。

”回答“不知道"是非常不礼貌的说法.可以说“just a momｅnt,pleａse.I’ｌl chｅｃk that fｏr you．"(请稍候,我来帮您确认),然后请有能力处理的人前来协助。

＊对男性客人,尊称为Sir; 面对女性客人时尊称为Ｍs.在招呼客人时,最好说“Eｘcｕｓe ｍe,Sir（Ms）”，不要直接称呼Mｒ．或Ms. 至于称呼小孩,可以直接使用Eｘｃｕｓe me,但是不可以直接称呼boy或gｉｒl.* 正视对方的眼睛，以显示出你的信心和诚意。

但必须注意,注视对方的眼睛,并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言．但是使用手势时要特别小心,因为对于不同国家、民族而言，手势的意义也大不相同。

二.基本待客英语(一)在正式的英语表现里,疑问基本句型可分为下列四种:１. Mａy I ~ 2。

Ｃouｌdｙou ～ 3. Would yoｕ~ 4。

ＳｈallＩ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况.1．自己要做什么事时,就使用Ｍay Ｉ~ Ｍay I have yｏｕr name, pleaｓe？请问尊姓大名May I ｈａｖｅyouｒｃheck-oｕt tｉｍe, please？请问您什么时候结帐离开? May I ｓee your pasｓpoｒt，pleasｅ? 请让我看一下您的护照好吗?MaｙI know your natiｏnａlity, pleaｓe？请问您的国籍是什么？2.麻烦客人时，可使用Ｃoｕld yｏu ~Cｏｕld yoｕfiｌl ouｔthe form, pｌeａse? 请您填写这张表格好吗？Could ｙｏｕwrｉteｔｈatｄown, please？请您写下来好吗?Could you draｆt tｈe fａｘ，pleａｓe? 请您写下传真的草稿好吗？Ｃoulｄｙｏu holdｔhｅｌine，ｐｌease? 请不要挂电话好吗？3. 询问客人的喜好或是做什么时，可使用Ｗｏuld ｙou ~Ｗｏｕlｄyou ｌikｅtｅa oｒcｏffeｅ？请问您要喝茶还是咖啡?Ｗｏuldｙoｕｌiｋe ｔoｔａkｅａtaxi？请问您要搭计程车吗？Wouｌd you mind ｓittinｇhｅrｅ？请问您介意坐在这里吗＊* 只要在疑问词后加“Ｗouｌｄｙoｕ～＂,就可以提出大部分的询问。

2021年酒店服务餐饮服务英语口语试题公开题库

江苏省职业学校技能大赛旅游类酒店服务（餐饮服务）项目英语口语试题公开题库中译英：1. 咱们已经为您预订一张今晚6点半餐台。

（We have reserved a table for you at 6：30 tonight.）2. 请问您在咱们餐厅有预订吗？(Do you have a reservation with us?)3. 早餐供应时间是7点到9点。

（The breakfast is served from 7:00 to 9:00.）4. 对不起，这张桌子已有客人预订了。

(Sorry，this table has been reserved.)5. 角落那个位置如何？（How about a seat in the corner?）6. 这张桌子可以吗?(Will this table be all right for you ?)7. 包间已经准备好了，先生。

(The private room is ready now，sir.)8. 您是要坐吸烟区还是非吸烟区？(Would you like smoking area or non-smoking area?)9. 包间最低消费是800.(For a private room，there is a minimum charge of 800 yuan.)10. 请您在休息室里稍等一下，一有桌子咱们会安排您入座。

(Could you wait for a moment in the lounge？We’ll seat you as soon as we have a table).11. 先生，您桌子已经准备好了。

请随我来。

(Your table is ready now，sir. Please come with me.)12. 这是菜单，服务员随后就到。

（Here is the menu. The waiter will be with you in a moment.）13 这是菜单和酒水单。

酒店服务技能比赛英语口试参考题库

酒店服务技能比赛英语口试参考题库题型一中译英（一）客房服务员1. 这是1010房间，我想加一个枕头。

(This is room 1010; I wouldlike to have one more pillow.)2. 您可以在房间直拨国际长途。

（You can make IDD call in yourroom.）3. 我们提供快洗服务，加收50%的额外费用。

（We have expressservice at a 50% extra charge.）4. 好像电话有问题。

（It looks something wrong with the telephone.）5. 我想要一个转换插头。

（I would like to have an adaptor/ I need anadaptor..）6. 这是8976房间，请送一个电熨斗。

（This is room 8976, can yousend me an iron please.）7. 我想要一个客房送餐服务。

（I would like to have a roomservice.）8. 客房里有小冰箱。

（There is a mini bar in your room.）9. 我的房间现在还没打扫过，已经12点了。

（My room hasn’t beenmade up yet. It’s already 12:00.）10. 请接受我代表酒店向您道歉。

(Please accept my apology onbehalf of the hotel.)11. 我房间的电视图象不清楚。

（The TV set in my room doesn’tgive clear picture）12. 在房间上网是免费的。

（It’s free of charge to use internet in theroom.）13. 房间有保险箱。

(There is a safe in your room.)14. 这个房间是海景房。

全国旅游饭店服务技能大赛英语口语比赛参考题

全国旅游饭店服务技能大赛英语口语比赛参考题题型一中译英（一）中式铺床1.这是239房间，我想加一个枕头。

(This is room 1010; I would like to have one more pillow.)2.您可以在房间直拨国际长途。

（You can make IDD call in your room.）3.我们提供快洗服务，加收50%的额外费用。

（We have express service at a 50% extra charge.）4.对不起，请问有没有要洗的衣服？（Excuse me. Do you have any laundry?）5.好像电话有问题。

（It looks something wrong with the telephone.）6.2135房间的浴缸坏了，请派人来修理一下好吗？（The bath tub in room 2135 is out oforder/service, can you please send someone to repair/fix it?）7. 我想要一个转换插头。

（I would like to have an adaptor/ I need an adaptor..）8.这是8976房间，请送一个电熨斗。

（This is room 8976, can you send me an iron please.）9.我想要一个客房送餐服务。

（I would like to have a room service.）10.客房里有小冰箱。

（There is a mini bar in your room.）11.我的房间现在还没打扫过，已经12点了。

（My room hasn’t been made up yet. It’s already12:00.）12.请接受我代表酒店向您道歉。

(Please accept my apology on behalf of the hotel.)13.我房间的电视图象不清楚。

2-2016全国职业院校技能大赛酒店服务赛项中餐宴会摆台项目英语口试题库

2-2016全国职业院校技能大赛酒店服务赛项中餐宴会摆台项目英语口试题库2016全国职业院校技能大赛中职组酒店服务赛项中餐宴会摆台项目英语口试题库情景应答及答题要点：1. Q: Ask the guests if they have a reservation with your restaurant.A: Good evening. Do you have a reservation?2.Q: How do you check upon the guest’s name of the reservation?A: Good evening. Under whose name was our reservation made?3.Q: The guests need a table for 4, and they would like to dine somewhere quiet.A: Very well. This way please. Here’s a window table for four overlooking the lake. It’s very nice and quiet here.4. Q: Can you explain the terms of breakfast both for adults and children in the hotel?A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it’s free of char ge for children under 6.5. Q: The guests would love to try some Chinese food, and they ask for youradvice on where to have a dinner party.A: The Rose Restaurant of our hotel serves very good Chinese food. It’s on the 2nd Floor.6. Q: Tell the guest how the restaurant will hold the table for the delayed guests.A: Usually, we hold the reserved table for forty minutes for our guests. So, please be sure to arrive before 6:40 this evening.7. Q: Greet the guests and check upon them to see if they are enjoying the food.A: Good evening, is everything to your satisfaction? Are you enjoying the food?8. Q: Inform the guest that the restaurant is fully booked this evening, andsuggest that he book a table the same time tomorrow evening.A: I’m sorry. We are fully booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening.9. Q: Ask the guests their preference for the egg dishes.A: How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets?10. Q: Ask the gu ests if they’d like to wait a while in the lounge u ntil thetable is available.A: Would you like to have a seat and rest in the lounge for a moment？We’ll seat you as soon as the table is ready.11. Q: Ask the guests their preference for food, Chinese, Western, Japaneseor Korean.A: Which style of cuisine would you prefer? We serve Chinese, Western, Japanese and Korean food here.12. Q: What do you say while you’re presenting the menu to the guests?A: Here is the menu. The waiter will be with you in a moment to take your order.13. Q: How do you offer to take order for the guests in theevening?A: Good evening. May I take your order now? / Are you ready to order now?14. Q: What are the four major Chinese cuisines you’d introduce to the guests?A: In China, there are a variety of famous cuisines. The four major ones are Sichuan Cuisine, Guangdong Cuisine, Shandong Cuisine andJiangsu-Zhejiang Cuisine.15. Q: How do you ask the guest to check his bill?A: Here’s your bill. Please check it. The fruit combi nation is on the house.16. Q: How do you recommend the specialty of the restaurant?A: Would you like to try our specialty? It is our chef’s recommendation, very delicious in deed.17. Q: Visit the table to check if your service is satisfactory. Inform the guestthe last course will be dessert?A: Is everything to your satisfaction? All the dishes have been served as the menu goes, except for the dessert to follow.18. Q: You’ve noticed that the guests have enjoyed the food in yourrestaurant and they seemed full and happy, yet with a whole dish ofRoast Duck untouched. Will you do or say something to help?A: I will ask: Have you enjoyed your dinner? Would you like me to pack the Roast Duck for you for takeaway?19. Q: Ask the guest his preference for fruit juice.A: What kind of fruit juice would you prefer? We have grapejuice, kiwifruit juice and orange juice.20. Q: Ask the guest his choice of the main course.A: What would you like for your main course?21. Q: Ask the guest’s choice of wine.A: Would you like a bottle of red wine to go with your Sirloin Steak? 22. Q: What do you say when serving the guests their dessert?A: Here is your dessert. Please enjoy.23. Q: Ask the guest how he would like his steak prepared.A: How would you like your steak done? Rare, Medium or Well-done? 24. Q: What is the duty of a Food and Beverage Manager?A: A Food and Beverage Manager is in charge and directs the work of the Department.25. Q: Tell the guest the restaurant offers preferential price to regular guests.A: We offer a preferential price of 20% discount to the regular guests. 26. Q: Ask the guest the way he would like to decorate the banquet hall.A: How would you like us to set up the banquet hall? Do you need some specific decoration for the banquet?27. Q: Tell the guests how to appreciate the art of Chinese cooking.A: The charm of Chinese cooking lies in the delicacy of the dishes in termsof the color, the flavor and the taste.28. Q: When the guest tells you they need more time to think beforeordering, how do you respond?A: Very well, please take your time. I will be back with you ina moment.29. Q: Tell the guests the general sequence of a Chinese dinner.A: Chinese dinner usually starts with cold dishes and ends with a soup. 30. Q: What do you say if the guest orders a dish which is not available inyour restaurant?A: I’m afraid we do not serve this dish in our restaurant. May I recommend the specialty of today?31. Q: What do you recommend if the guest orders a fresh white water fish?A: May I suggest steaming the fish to retain its freshness?32. Q: How do you ask about the guest’s preference for buffet or a la carte service?A: How would you like your dinner served? A buffet or an a la carte service?33. Q: How do you ask about the guest’s pre ference for salad?A: What kind of salad would you prefer? We have Ham Salad, Prawn Salad,and Fresh Vegetable Salad.34. Q: How do you respond to a guest’s compliments to your service?A: Thank you for your compliments. It’s our greatest pleasure to be of service.35. Q: Explain the service charge to the guest’s bill.A: As you may have noticed, a 10% service charge has been added to the total.36. Q: What do you say after a guest has brought a problem to your attention?A: Thank you for bringing this matter to our attention. It helps to improve our service.37. Q: Tell the guest where to pay his bill.A: You may pay the bill at the cashier’s desk. This way please.38. Q: Ask the guest what vegetable he’d like to have with his chicken.A: What vegetable would you like to go with your Roast Chicken?39. Q: What do you say in seeing off the guests?A: I’m glad you enjoyed. Thank you for coming! Good-bye.40. Q: Tell the guest what exactly is the dish of “Spaghetti with Lamb”.A: “Spaghetti with Lamb” is actual ly lamb cooked with herbs and serve d with spaghetti.41. Q：If the guest wants to make a reservation with your restaurant, whatinformation do you need to know?A：I have to confirm such information regarding the name of the guest, his telephone number, the time for the reservation, the number of guests to be expected.42. Q: If a guest wants to try Sichuan cuisine, how do you help them order?A: If you like, you could try Chongqing-style hotpot. It is a wonderful combination of meat, potato, cabbage, lotus root, tofu, and mushroom in a spicy broth. It is one of the most popular items on our menu.43. Q：As a hostess, what’s the first thing you need to find out when the guest arrives?A：I have to find out whether the guest has a reservation or not.44. Q：What will a bartender tell the guests about Margarita?A：A Margarita is a popular cocktail made by mixing one part of tequila and three parts of dry wine and lemon.45. Q：What would you say if the guest wants to know the business hours ofyour restaurant?。

中职酒店专业技能比赛英语口试参考题

中职酒店专业技能比赛英语口试参考题题型一中译英（一）中式铺床1.服务指南在写字台上。

(The service directory is on the writing desk.)2.您可以在房间直拨国际长途。

（You can make IDD call in your room.）3.我们提供快洗服务，加收50%的额外费用。

（We have express service at a 50% extra charge.）4.对不起，请问有没有要洗的衣服？（Excuse me. Do you have any laundry?）5.好像电话有问题。

（It looks something wrong with the telephone.）6.6122房间的浴缸坏了，请派人来修理一下好吗？（The bath tub in room6122 is out of order/service, would you please send someone to repair/fixit?）7. 我想要一个转换插头。

（I would like to have an adaptor/ I need an adaptor.）8.这是9012房间，请送一个电熨斗。

（This is room 9012, can you send me an iron please.）9.我想要一个客房送餐服务。

（I would like to have a room service.）10.客房里有小冰箱。

（There is a mini bar in your room.）11.我的房间现在还没打扫过，已经12点了。

（My room hasn’t been made up yet. It’s already 12:00.）12.请接受我代表酒店向您道歉。

(Please accept my apology on behalf of the hotel.)13.我房间的电视图像不清楚。

(完整word版)酒店英语试题资料

酒店英语口语测试题（Food &Beverage Department）1。

Guests are always seated by the service staff(host or hostess）。

When you show the way to the guests as a host or hostess， what would you say?2.When you do the service for the guests，you’d better call their names at least three times。

How can you ask for the guest’s name? If you cannot hear clearly his or her name, what should you say？3.After the guests have been seated， you， as a waiter or waitress, should present the menu to the lady at the table first。

You should recommend the specialties voluntarily. Take the appetizer, main course and soup as examples, how can you make the recommendation?4.After the guests have taken the order， you should repeat the information to reconfirm。

If the guests have ordered a typical American Breakfast， how can you reconfirm all the information?5.Suppose the guests are foreigners, this is their first time to be here in China. They would like to try some typical Chinese dishes in your restaurant. Please give them the introduction about the features of some schools of Chinese dishes in your restaurant. Please give them the introduction about the features of some schools of Chinese Cuisine。

饭店英语考试题库及答案

饭店英语考试题库及答案1. 以下哪个词组是正确的，用来询问客人是否需要帮助？A. Do you need any help?B. Do you need some help?C. Do you need any assistance?D. Do you need some assistance?答案：A. Do you need any help?2. 如果客人想要点餐，服务员应该如何询问？A. What would you like to order?B. What do you want to eat?C. Can I take your order?D. Are you ready to order?答案：C. Can I take your order?3. 当客人询问饭店是否提供无线网络时，服务员应该如何回答？A. Yes, we do have Wi-Fi.B. No, we don't have Wi-Fi.C. Yes, we have Wi-Fi available.D. No, we don't have internet.答案：C. Yes, we have Wi-Fi available.4. 如果客人想要知道饭店的退房时间，服务员应该如何回答？A. The check-out time is 12:00 noon.B. You must leave by 12:00 noon.C. The check-out time is 12:00 p.m.D. You have to check out before 12:00 noon.答案：A. The check-out time is 12:00 noon.5. 客人想要预订房间，服务员应该询问什么信息？A. How many rooms do you need?B. How many people are you booking for?C. When would you like to check in?D. All of the above.答案：D. All of the above.6. 客人询问房间内是否有吹风机，服务员应该如何回答？A. Yes, we have a hairdryer in the room.B. No, there is no hairdryer in the room.C. Yes, we provide a hairdryer.D. No, you have to bring your own hairdryer.答案：C. Yes, we provide a hairdryer.7. 如果客人想要取消预订，服务员应该如何表达？A. I'm sorry, but we can't cancel your reservation.B. I'm afraid we can't cancel your reservation.C. I'm sorry, but we can cancel your reservation.D. I'm afraid we can cancel your reservation.答案：B. I'm afraid we can't cancel your reservation.8. 客人询问饭店是否有健身房，服务员应该如何回答？A. Yes, we have a fitness center.B. No, we don't have a gym.C. Yes, we have a gym available.D. No, we don't have any fitness facilities.答案：A. Yes, we have a fitness center.9. 客人想要了解饭店的早餐时间，服务员应该如何回答？A. Breakfast is served from 7:00 a.m. to 10:00 a.m.B. You can have breakfast from 7:00 to 10:00.C. Breakfast is available from 7:00 to 10:00.D. All of the above.答案：D. All of the above.10. 如果客人想要结账，服务员应该如何表达？A. Would you like to pay the bill?B. Can I bring you the check?C. Do you want to settle your bill?D. All of the above.答案：D. All of the above.。

酒店口语测试题及答案解析

酒店口语测试题及答案解析一、听力理解题1. 请听录音，选择正确的答案。

A. 酒店前台B. 餐厅C. 健身房录音内容：一位客人正在询问酒店前台工作人员关于酒店设施的位置。

答案：A2. 听录音，选择正确的答案。

A. 房间打扫B. 房间维修C. 房间升级录音内容：一位客人正在请求房间打扫服务。

答案：A二、阅读理解题阅读以下对话，回答问题。

对话：客人：你好，请问你们酒店有洗衣服务吗？前台：是的，我们有洗衣服务。

请问您需要什么服务？客人：我想要洗几件衣服。

前台：好的，我们提供干洗和水洗服务。

请问您需要哪一种？客人：我需要干洗。

问题：1. 客人需要哪种服务？A. 洗衣服务B. 干洗服务C. 水洗服务答案：B2. 酒店提供哪些洗衣服务？A. 仅干洗B. 仅水洗C. 干洗和水洗答案：C三、口语表达题1. 请用英语表达：我需要一张双人床的房间。

答案：I need a room with a double bed.2. 请用英语表达：请问早餐包含在房费里吗？答案：Does the breakfast fee include in the room rate?四、情景对话题假设你是酒店前台工作人员，客人向你询问如何使用酒店的无线网络。

客人：你好，请问这里的无线网络怎么连接？你：你好，我们酒店的无线网络是免费的。

您只需要在设备上选择我们的网络名称，然后输入密码即可。

答案：Hello, our hotel's Wi-Fi is complimentary. Just select our network name on your device and enter the password.五、填空题1. 酒店的前台通常被称为________。

答案：Front Desk2. 如果客人需要叫醒服务，他们会要求酒店提供________。

答案：Wake-up Call六、翻译题1. 请将以下句子翻译成英语：“我需要一间有海景的房间。

酒店面试英语口语

酒店面试英语口语酒店面试英语口语酒店面试英语口语自我介绍Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College。

I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability. I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。

Thanks for your time.②如果你仅有实习经验my name is , and i am years old. I am now studying tourism management at..college i am confident, out-going and responsible. I like to attend outdoor activities and watch movies. I amgood atcommunication.I did my internship at .....hotel for ...... Want to have the opportunity to practice at your hotel.③如果你有若干年的工作经验My name is ....and my English name is ......It is my honor to be here and I really appreciate you offer me the chance of face-to face interview .I graduated from ... , and my major is hotel management .I like this kind of field very much and I take it as my career .Till now I have one year and a half experience .As a 23 years old man, I like to collect more experience to enrich myself and then it can help me to laid good foundation for my future career .④如果你经验丰富Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is ...., 24-year-old, professional tourism management. I have done in the home front as the manager on duty, respect Hyatt done after room foreman, I have a wealth of management and customer service experience, my outgoing, cheerful, I like the hotelindustry. I want your hotel to a display platform, I will work harder and learning.酒店面试英语口语常见问题1.what's your name?may i know your full name?may i know ur first name?你的姓名，你的全名,你姓什么?2.tell me your birthday,what's your date of birth? when were u born?告诉我你的生日，你的出生日期是什么? 你什么时候出生的?3.where are you from? where is your native place,where is your hometown?你是哪儿人,哪是你的祖籍,你的家乡是哪里?4.how tall r u, how much is your weight?你有多高,多重?5.say something about your family, what does your father do? how many people are there in your family? Are you married ? Are you single ?说说你的.家庭情况,你父亲是做什么的?你家有几口人? 你结婚了吗?你是单身吗?6.Where did you graduate from? When did you graduated from your school? what was your major?你从那个学校毕业的? 你什么时候毕业的，你的专业是什么?7.what's your job? do you have a job now? where do you work?你做什么工作,你有工作吗? 你在哪儿工作?8.what time do you go to work? what is your duty shift? how many hours do you work?你每天什么时候去上班,每天工作时间是怎样的?你每天工作几小时?9.how do you find the job? do you like it? why?你对工作的看法是什么样的，你喜欢这份工作吗，为什么?10.why do you want to work abroad?你为什么想到国外工作啊?11.how much do you know about UAE? 你对阿联酋的了解有多少?全称是UNITED ARAB EMIRATES. Abu Dhabi (阿布扎比) is the capital,but Dubai(迪拜) is the most famous city. It is a very open and beautiful city.12.What kind of job are you doing? What 's yourduty/responsibility?你目前做什么工作，每天都干些什么?13.Have you met any problem or difficulties with your work? 在工作中遇到过什么困难吗?14.what is your personality? 你是什么样的性格?15.what is you weakness during work? 你在工作中的缺点是什么16.what do you think the service job? 你对于服务性行业的看法是什么17.what is the most important to be in servie line? 你认为从事服务业最重要的要做到什么18.do you know about your salary and treatment if you join us/if you come here?你知道如果你到我们公司来工作,是什么样的薪水和待遇吗19.What's your hobby? 你的爱好是什么?20.Do you like team work? 你喜欢和大家一起工作吗?21.Can you get on well with other nationalites? 你能不能与他国籍的员工友好相处?。

中餐主题宴会设计英语题库

中餐主题宴会设计英语题库(总11页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--“中餐主题宴会设计”赛项（英语口语测试题库及参考答案）题型一中译英1.我可以知道有多少人来参加宴会吗？May I know how many people will be at the banquet?2.您需要多少张餐台How many tables would you like?3.您需要把宴会厅装饰一下吗？Would you like to have the banquet hall decorated?4.您想尝尝我们的招牌菜吗？Would you like to try our house specialty?5. 请问您有什么特殊要求？Do you have any special needs6. 我们已经为您预订一张6点半的餐台。

We have reserved a table for you at 6:30.7. 请问您在我们餐厅有预订吗Do you have a reservation with us?8. 这张桌子可以吗Will this table be all right for you?9. 包间的最低消费是800元。

For a private room, there is a minimum charge of 800 Yuan.10. 恐怕您点的菜太多了。

I’m afraid you have ordered too much.11.请问是在谁的名下做的预订？In whose name was the reservation made?12. 我们恭候您的光临。

We look forward to seeing you.13. 我可以给您一个优惠价。

Let me make you a special offer.14.我们晚餐开餐时间是下午5点到晚上10点。