跨文化交际期末复习资料知识点总结详细
跨文化交际知识点汇总
跨文化交际知识点汇总咱们生活的这个世界,那可真是多姿多彩,不同的国家、不同的民族,都有着各自独特的文化。
这就引出了一个有趣的话题——跨文化交际。
先来说说啥是跨文化交际。
简单讲,就是当你和来自不同文化背景的人打交道时发生的交流。
比如说,你去国外旅游,跟当地的居民聊天;或者在学校里,和外国来的交换生交朋友,这都算跨文化交际。
那在跨文化交际里,有个特别重要的东西,叫文化价值观。
不同文化里,人们看重的东西可不太一样。
就拿时间观念来说吧,在有些国家,人们特别守时,约会迟到一分钟都会觉得很抱歉。
可在另一些地方,时间可能没那么严格,晚个十几分钟也不算啥大事。
我记得有一次我去参加一个国际会议,和一位来自欧洲的朋友约好了提前半小时在会场碰面。
结果我到了之后等了好久他才来,当时我心里还有点小郁闷。
后来交流了才知道,在他们那儿,这样的时间差很正常,他们更注重交流时的质量和氛围,而不是准点到达这个形式。
还有语言和非语言交流。
语言嘛,大家都懂,不同的语言有不同的语法、词汇、发音。
但非语言交流也很关键哦!比如说肢体语言、面部表情。
在有些地方,点头表示同意,摇头表示不同意;但在另一些地方,可能正好反过来。
再比如眼神交流,有的文化觉得直视对方眼睛是尊重和坦诚,有的却觉得这样不太礼貌。
宗教信仰也是跨文化交际里得小心对待的部分。
世界上有各种各样的宗教,每个宗教都有自己的教义、仪式和禁忌。
要是不了解这些,一不小心可能就会冒犯到别人。
我有个朋友去一个宗教氛围浓厚的国家旅游,因为不了解当地宗教的禁忌,在寺庙里不小心做了不合适的举动,结果引起了当地人的不满。
风俗习惯的差异也很大。
就拿饮食来说,有的地方用筷子,有的用刀叉,还有的直接用手抓。
而且食物的种类、烹饪方式、用餐礼仪都各有讲究。
像在日本,吃拉面的时候发出吸溜吸溜的声音表示好吃,可在咱们这儿,可能就会被认为不太礼貌。
在跨文化交际中,文化冲击也是常有的事儿。
当你一下子进入一个完全陌生的文化环境,可能会感到困惑、不适应甚至焦虑。
跨文化交际 知识点总结
跨文化交际知识点总结一、文化差异文化差异是跨文化交际中最显而易见的挑战之一。
不同文化有着不同的价值观、信仰、习俗和礼仪,这些差异可能会导致误解和冲突。
因此,了解不同文化之间的差异是非常重要的。
在跨文化交际中,人们需要尊重并理解对方的文化,避免出现冲突和误解。
二、语言障碍语言是人们进行跨文化交际的工具,而不同的语言可能会带来沟通障碍。
在跨文化交际中,人们可能面对语言不通、口音差异、语法错误等问题。
因此,提前学习和了解对方的语言是非常重要的。
此外,人们还可以通过学习一些国际通用的语言,比如英语,来帮助解决语言障碍。
三、非语言交流除了语言交流之外,非语言交流也是跨文化交际中非常重要的一部分。
比如肢体语言、眼神交流、面部表情等都能传递出人们内心的真实想法和感情。
在跨文化交际中,人们需要学会观察和理解对方的非语言信号,这样才能更好地进行交流和沟通。
四、文化敏感度文化敏感度指的是对不同文化的敏感和理解能力。
在跨文化交际中,人们需要拥有足够的文化敏感度,才能更好地进行交流和合作。
文化敏感度包括对不同文化的尊重、理解和包容,同时也要避免出现歧视和偏见。
五、文化适应能力文化适应能力是指在不同文化环境中,人们能够适应和融入当地文化的能力。
在跨文化交际中,人们有时需要到不同的文化环境中工作和生活,这就需要他们具备一定的文化适应能力。
文化适应能力包括对当地文化的理解和尊重,同时也要保持自己的文化特色和认同感。
六、跨文化沟通技巧跨文化沟通技巧包括对话技巧、谈判技巧、冲突管理等。
在跨文化交际中,人们需要具备一定的跨文化沟通技巧,才能更好地进行跨文化交际。
比如,人们需要学会用简单明了的语言沟通,避免使用隐晦难懂的词语;在谈判时,要尊重对方的文化和利益;在冲突出现时,要学会妥善处理,避免情绪化和愤怒。
总之,跨文化交际是当今社会中非常普遍的现象,人们需要学会适应和处理好跨文化交际中的各种挑战和障碍。
除了以上所述的知识点之外,还有许多其他的跨文化交际知识点,比如文化适应、文化冲突解决等等。
跨文化交际知识点总结
跨文化交际知识点总结随着全球化的深入发展,跨文化交际成为一种越来越重要的能力。
无论是在学术领域还是在商业领域,都需要跨文化交际的能力。
在跨文化交际中,了解对方文化的知识是非常重要的。
同时,还需要掌握一些跨文化交际的技巧。
本文将通过深入分析的方式,总结出一些跨文化交际的知识点,希望能够帮助读者更好地进行跨文化交际。
第一部分:跨文化交际的定义和重要性跨文化交际是指在不同文化背景下进行沟通和交流的过程。
在today’s globalized world,跨文化交际成为了一种非常重要的能力。
无论是在学术交流中,还是在商业交易中,跨文化交际都起着至关重要的作用。
跨文化交际的目的是促进不同文化之间的相互理解和合作,避免文化冲突,提高跨文化交流的效果。
第二部分:跨文化交际的挑战和障碍在跨文化交际中,可能会遇到很多挑战和障碍。
其中最主要的挑战之一是语言障碍。
在不同的文化背景下,人们使用的语言可能会有很大的差异。
此外,文化差异也会导致跨文化交际的困难。
不同文化之间的价值观、信仰、习俗等也会产生很大的差异,这些差异可能会导致误解和冲突。
第三部分:跨文化交际的重要技巧在进行跨文化交际时,掌握一些重要的技巧是非常重要的。
首先,要尊重对方的文化。
要学会欣赏和尊重不同文化的差异,不要试图改变对方的文化。
其次,要保持开放的心态。
要学会接纳不同的文化,接受文化差异,不要过分强调自己文化的优越性。
此外,要注重非语言交流。
在许多情况下,非语言交流比语言交流更加重要。
要学会关注对方的肢体语言、面部表情等非语言信号。
最后,要积极学习对方的文化。
只有深入了解对方的文化,才能更好地进行跨文化交际。
第四部分:跨文化交际中的文化差异分析每个文化都有其独特的特点,跨文化交际时,我们需要了解对方文化的具体特点。
比如,在中国文化中,注重集体主义,强调家庭和社会的和谐;而在美国文化中,强调个人主义和自由。
对于这些文化差异,我们需要了解并尊重,以便更好地进行跨文化交际。
跨文化交际知识点总结
跨文化交际知识点总结随着全球化的深入,跨文化交际变得越来越重要。
跨文化交际是指在不同文化背景下进行的交流互动。
对于从事国际贸易、外语教育、海外学习等领域的人来说,掌握跨文化交际知识点是必不可少的。
在本文中,我们将总结一些跨文化交际的知识点,希望能够给您提供帮助。
一、文化差异文化是不同地域、不同族群、不同历史阶段人们的共同体验和思维方式的总和。
文化背景不同,人们的价值观、行为方式和传统习惯也会不同。
在跨文化交际中,文化差异是一个非常重要的问题,因为文化差异可能会导致沟通障碍、误解和冲突。
1、时间观念在不同的文化环境中,人们对时间的认知和运用都会有所不同。
在一些文化中,时间被视为一种固定的资源,应该被精确地利用。
比如说,美国文化中的时间就是金钱;而在中国文化中,时间常常被视为一种循环,它存在于人们之间的关系中,对于“准时”也有一些灵活的理解。
意大利、西班牙等南欧国家虽然有严谨的公共时间表,但在私人交往中强调情感和人际关系,在时间管理上相对宽松和弹性。
了解不同文化的时间概念,可以帮助我们更好地把握时间、精确地计划和实施任务,同时也能够避免因时间观念差异导致的误解和冲突。
2、礼仪习惯不同的文化中,人们对礼节和礼仪也会有所差异。
在日本、韩国等文化中,人们注重礼节和尊重他人,他们有很多规范和习惯需要遵守,比如在进屋时要脱鞋、在用餐时要用筷子等等。
在教堂、公共场所、重大活动等地区域中,西方文化中介绍穿着正式,男士要穿西服领带。
如果在跨文化交际中忽视和破坏这些礼仪和习惯,会引起对方的不满,降低你自己的形象和信誉度。
因此,尊重别人的文化习惯和传统礼仪是跨文化交际中一个很重要的方面。
3、语言差异不同的文化中,语言的表达方式也会有所不同。
中式英语且各地口音,甚至不同文化中的口头禅和惯用语,都可能会导致跨文化交际中的不同理解和误解。
比如,在西方国家中,对别人的称呼往往比较简洁明了,而在亚洲一些国家中,对别人的称呼往往会比较热情和亲切;在外国企业中,重要的决策和安排都可能会用英语或其他国际语言来表达,导致语言差异的问题尤为突出。
跨文化交际知识点汇总
一、跨文化交际概论1.什么是跨文化交际跨文化交际是不同文化背景的人们之间的交际. 一个层面指不同国家和民族的人们之间的交际. 另一个层面指同一个国家或民族中, 不同性别、年龄、职业、地域的人们之间的交际.2.跨文化交际的特点是什么跨文化交际主要指人与人、面对面的交际;跨文化交际中涉及很多差异性;跨文化交际容易引起冲突;跨文化交际的误解和冲突大多属于“善意的冲突〞;跨文化交际常常引起情绪上的强烈反响;跨文化交际是一种挑战,更是一种收获.3.国际汉语教师为什么要学习跨文化交际学国际汉语教师学习跨文化交际的必要性表达在:更好地理解中国文化;建立敏锐的跨文化意识;提升文化适应能力;建立开放、宽容、尊重的文化态度;提升在不同文化环境中进行汉语教学的水平;掌握培养学习者跨文化交际水平的方法和策略.4.跨文化交际主要学习内容有哪些文化与交际;价值观与文化模式;语言交际; 非语言交际;文化身份&认同;文化适应;跨文化交际的心理因素;不同领域的跨文化交际;跨文化交际水平;跨文化交际练习.二、交际与文化1.什么是文化关于文化的定义,学界至今未有统一的定论.而作为跨文化交际的学习者,我们最关心的并不是哪位学者提出的文化定义最全面、最精确,而是哪个文化定义与跨文化交际最相关,最能表达文化与跨文化交际的关系.教材推荐跨文化交际学者Brislin(2000)的文化定义:文化是大多数说同一种语言和住在一起的人们所分享的价值和观念,这些价值和观念是世代相传的而且为人们提供对日常行为的指导.2.什么是文化要素文化要素包罗万象.其中与跨文化交际关系最为密切的是历史、宗教、社会组织、语言.理解这些文化要素,有助于我们理解文化在跨文化交际中的影响和作用.3.G. Hofstede与G.J.Hofstede(2004) 提出的文化要素包括几个层次包括象征符号、英雄人物、礼仪、价值观4个层次.4.在跨文化交际领域,常用的文化分类方法有几种分别是什么有两种文化分类的方法在跨文化交际领域最为常用.一种是客观文化与主观文化.另二种是主导文化与亚文化.5.文化有什么特点呢〔1〕文化是后天习得的.〔2〕文化是共享的,并世代相传.〔3〕大局部文化是无意识的.〔4〕文化是象征的.〔5〕文化是动态的.6.什么是交际与文化的定义相似,关于交际的定义也非常丰富和复杂.教材仅推荐与跨文化交际语用领域相关的定义.即Gudykunst& Kim〔2003〕提出的关于交际的定义:交际是编码和解码的过程,但是这种编码和解码的过程并非单纯的传递和接受过程,而是包含着意义的协商和共建.7.交际的要素是什么交际是互相交往的过程,交际的全部过程包含以下要素:传送者、信息、编码、解码、媒介、反响、噪音.8.交际有什么特点〔1〕交际是象征的〔2〕交际是动态的过程〔3〕交际涉及意义的协商和共建〔4〕交际发生在意识的各个层面.〔5〕交际是特定语境中发生的.9.文化对交际有什么影响文化从两个层面影响交际:一是从文化标准的层面,二是从个人层面.文化影响着人们的感知.首先, 文化影响人们对外部刺激的选择.其次,文化影响人们对外部刺激的分类.第三,文化影响人们对外部刺激的意义联想.最后,文化影响人们对外部刺激的解释.文化的特征值是它为行为提供指南.文化影响人们的饮食行为.文化还影响人们的衣着打扮.文化影响居住方式.文化影响人们的出行方式.文化也影响了人与人交往的方式.1.什么是价值观价值观不是实际的行为, 而是关于行为的规那么;价值观是一套关于什么是真善美的标准系统;这些规那么和标准是用来判断和指导人们的行为的;价值观不是个人的爱好或倾向,而是一种集体的文化意识.2.价值观如何分类一类是终极性价值观, 它是关于生命、生存等终极目标的价值观,另一类是工具性价值观,它是关于道德和水平的价值观.3.价值观有什么特点〔1〕价值观属于深层文化.〔2〕价值观是人们的行为指南. 〔3〕价值观既是稳定的,也是变化的.〔4〕不同文化的价值观既有相同的也有不同的成分.〔5〕价值观被违背时会引起情感上的强烈反响.4.关于价值观模式的研究具有影响力的理论是哪些1.价值取向理论〔由kluckhohn与Strodtbeck提出〕2.文化尺度〔由Hofstede提出〕3.高语境文化与低语境文化〔由Hall提出〕.5.中国文化模式有什么特点〔 1〕集体主义〔2〕以家庭为中央〔3〕尊重传统〔4〕等级观念〔5〕面子观念〔6〕重视人情6.美国文化模式有什么特点〔 1〕个体主义〔2〕平等观念〔3〕强调变化和进步〔4〕物质享受〔5〕科学与技术〔6〕工作与娱乐〔7〕竞争意识四、跨文化的语言交际1概念提要:1.萨丕尔-沃尔夫假说的含义萨丕尔-沃尔有三层含义.〔1〕不同的语言以不同的方式感知和划分世界.〔2〕一个人所使用的语言结构影响他感知和理解世界的方式.〔3〕讲不同语言的人感知世界是不同的.2.语言与价值观之间是什么关系语言与文化的关系最直接的表达是语言表达了人们对世界的看法、态度和价值取向.每种语言都拥有丰富的格言、警句和俗语.这些句子往往就是价值观的表达.3.词义与文化是什么关系在语言的各要素中,词汇与文化的关系最为密切,其对跨文化交际的影响也最为突出.语言的含义不具有普遍性,它受到文化和语境的制约.不同语言和文化的人们进行跨文化交际时,可能会由于对词语含义的误解而产生交流的障碍.4.什么叫委婉语学习它有什么意义禁忌是人类社会普遍存在的文化现象, 人们对诸如生老病死、隐私等许多方面多有避讳,因此产生了大量的委婉语. 了解不同文化中的禁忌和相应的委婉语不仅可以深入理解不同文化的价值取向,也可以防止在跨文化交际中出现不必要的误会.四、跨文化的语言交际2概念提要:1.礼貌原那么包括哪些准那么〔1〕得体准那么〔2〕慷慨准那么〔3〕赞扬准那么〔4〕谦虚准那么〔5〕一致准那么〔6〕同情准那么.2.中国人的礼貌特征包括哪些〔1〕贬己尊人〔2〕称呼准那么〔3〕文雅准那么〔4〕求同准那么〔5〕德、言、行准那么.3.礼貌策略的使用受到什么因素的制约〔1〕说话人与听话人之间的权力距离〔2〕说话人与听话人之间的社会距离〔3〕言语行为的强加程度4.什么是交际风格交际风格是指说话的特点.5.在跨文化交际领域中,常见的交际风格包括哪些〔1〕直接与间接的交际风格〔2〕谦虚与自信的交际风格〔3〕归纳与演绎的交际风格五、跨文化的非语言交际概念提要:1.什么是非言语交际非言语交际不包括语言,而是包括了各种非语言的交际行为;非语言交际具有互动性,涉及信息的发出者和接受者的编码和解码过程;非言语交际是在特定情境中产生的,与语境有密切关系;非语言交际可能是有意的,也可能是无意的.2.非语言交际的功能有哪些〔 1〕传达真实的内在感情〔2〕营造交际印象〔3〕进行会话治理3.非语言交际与语言交际是什么关系非语言交际对语言信息起着重复、补充、代替、标准和否认等作用.4.体态语包括哪些人们的外貌服饰、面部表情、眼神交流、手势、姿势以及身体接触都是体态语,都参与了交际,是非语言交际的一局部.5.时间观念与文化之间有什么联系时间观念是非语言交际的重要维度, 也是价值观的表达.6.什么是单时制文化其特点是什么单时制文化中的时间是线性的,可以向前延伸到未来,向后延伸到过去.单时制文化的人们通过方案和预约来限制时间,在一段时间内只做一件事,强调准时、预约和最后期限.7.什么是多时制文化其特点是什么多时制文化并不把时间看做是线性的.多时制文化中的人认为时间围绕着生活,在同一时间内可以做多件事情.工作常常被打断,方案也常改变.身处多时制文化中的人,维系人际关系和谐远比遵守时间重要.8.人们对于空间的利用与文化之间有什么联系空间利用也是非语言交际的重要内容.空间利用方式表达了特定文化中人际关系的特点.六、文化适应概念提要:1.文化适应策略有哪些同化、别离、融合以及边缘化.2.文化适应是一个复杂、动态的开展过程.短期旅居者的跨文化适应过程分为哪几个阶段蜜月期、挫折期、恢复期和适应期.3.焦虑处理理论认为什么因素影响跨文化适应个体性格因素、社会支持、性别、民族、处理文化适问题的策略等.4.什么是文化休克文化休克是一种因失去了熟悉的社会交往符号而产生的心理焦虑.5.应对文化休克可采取什么策略应对呢广交朋友,建立良好人际关系;学习目的国的语言;了解目的文化的知识;做自己感兴趣的事情;参加社会文化活动;改变自己的思维.6.什么是文化适应假说第二语言教学领域的学者很早注意到了文化适应与第二语言学习的关系.Schuman(1986跟出了文化适应假说〞.他认为, 学习者只有适应了第二文化以后才能习得第二语言,文化适应的程度决定第二语言学习的程度.7.Schuman(198觎出的社会距离的概念是什么社会距离指的是学习者的原有文化与目的语文化之间的差异程度.七、跨文化的人际交往概念提要:1.人际关系与文化的联系表达在哪几方面不同文化间的朋友关系、人情关系、工作关系、与陌生人之间的关系都受到文化的影响.2.交往习俗与文化之间有什么联系在社会交往中,人们需要遵循社交礼仪和规那么,而这些规那么会因文化而异.一种文化中得体、礼貌的规那么到了另一种文化中可能是不得体的,甚至还造成了冒犯.了解不同文化的社交习俗和礼仪,对提升跨文化交际的有效性和得体性是非常有必要的.3.公共礼仪与文化之间有什么联系遵守公共秩序和礼仪是现代人的基本素养,也是一个国家文明程度的表达. 在跨文化交往中,了解和遵守不同文化的公共礼仪非常重要.不遵守公共礼仪会给人留下负面的印象,甚至引起跨文化交往中的冲突.八、跨文化人际交际的心理与态度概念提要:1.什么是刻板印象刻板印象又作成见〞与谊型观念〞,是指一个群体成员特征的概括性看法.2.刻板印象有什么特点〔1〕刻板印象是人们正常思维的一局部.〔2〕刻板印象是文化的一局部.〔3〕刻板印象的最大局限是以偏概全,无视个体差异.3.如何克服刻板印象〔1〕意识到刻板印象的存在.〔2〕改变懒惰和简化的思维习惯.〔3〕扩大与不同文化的人的接触范围.〔4〕试图寻找充分的证据和例外的情况.〔5〕对于来自其他文化的个人的行为的描述,应采用表达性语言,而不是对这一文化群体进行评价和简单概括.4.什么是偏见偏见是对一个群体的成员建立在错误而僵化的概括根底上的负面感情5.如何克服偏见〔1〕坦诚面对自己的偏见.〔2〕扩大与不同文化的人的接触范围.〔3〕参加课程学习和培训.〔4〕在交际中防止使用带有偏见或歧视色彩的表达方式,特别是对弱势群体要注意使用委婉而礼貌的称呼.6.什么是种族中央种族中央指的是在思考和评价别的文化时,把自己的文化放在一切事物的中央位置,并且以自己文化的框架作为衡量的标准.7.什么是文化相对主义文化相对主义是与种族中央主义相对的概念.它最早由美国著名人类学家弗朗兹博厄斯所倡导.其包括两个方面的内容.第一, 每种文化都有自己长期形成的独特历史, 其形态并无上下之分;第二,任何一个民族都有自己的社会思想、世界观和道德观,人们不应该用自己的一套标准来衡量其它民族的文化.。
跨文化交际知识点整理
跨⽂化交际知识点整理第⼀章.跨⽂化交际概论1跨⽂化交际汉语国际教育本质上是⼀种跨⽂化的活动。
新世纪如此⼴泛⽽深⼊的跨⽂化交际主要是受到以下因素的影响1.交通和通信技术的发展2.经济的全球化3.⼈⼝的流动4.⼴泛的国际交流与合作什么是跨⽂化交际?跨⽂化交际既是⼀种⼈类的社会活动,也是指⼀门研究跨⽂化交际活动的学科。
根据⼏个定义归纳出跨⽂化交际的重要特点:1.跨⽂化交际是不同⽂化背景的⼈们之间的交流;2.跨⽂化交际是通过象征符号来实现的;3.跨⽂化交际是⼀种动态的过程4.跨⽂化交际是⼀种双向的互动;5.跨⽂化交际的⽬标是创建共享的意义跨⽂化交际是不同⽂化背景的⼈们之间的交际,这⾥的跨⽂化交际实际上包含着两个层⾯⼀个层⾯是指不同国家和不同民族的⼈们之间的交际,例如中国⼈与美国⼈等另⼀个层⾯是指同⼀个国家或民族中,不同性别、年龄、职业、地域的⼈们之间的交际,例如男性和⼥性之间的交往就可以被看做是⼀种跨⽂化的交往跨⽂化交际的特点1.跨⽂化交际主要指⼈与⼈之间⾯对⾯的交流⾯对⾯的交流既包括了语⾔交际也包括了⾮语⾔交际,⽽且是⼀种双向交流和互动的过程2.跨⽂化交际中涉及很多差异性(陈国明)差异可以是⽂化传统、价值观、信仰等⽅⾯的差异,也涉及⾏为⽅式和习俗⽅⾯,如⼿势、⾐着、语⾔使⽤的差异,同时也涉及个⼈⽂化⾝份和社会⾓⾊⽅⾯的差异。
这些存在差异的因素相互作⽤,影响了跨⽂化交流的过程和结果3.跨⽂化交际容易引起冲突由于语⾔、交际风格、⾮语⾔⾏为、思维模式、社会准则、价值观等⽅⾯的差异,跨⽂化交际很容易产⽣误解和冲突4.跨⽂化交际的误解和冲突⼤多属于“善意的冲突”许多冲突往往不是出于⼈们恶意的动机,⽽是来源于⼈们良好的愿望。
在⾃⼰⽂化中得体⽽礼貌的⾏为到了另⼀种⽂化中却成了⽆礼的举动,善良的意图却产⽣了意想不到的误解和不愉快5.跨⽂化交际常常引起情感上的强烈反应很容易造成⼼理紧张,⼈们经常提到的“⽂化休克”就是形容在跨⽂化交际中产⽣的⼼理反应。
(完整版)大学跨文化交际期末总结word打印版
Chapter 1 CultureDefinitions:1 Culture is the deposit of knowledge, experience, beliefs, values, actions, attitudes, hierarchies, religions, notions of time, roles, spatial relations, concepts of the universe, and artifacts acquired by a group of people in the course of generations through individual and group striving. 文化是个人和群体在种族发展过程中所获得的知识、经验、信仰、价值观、行为、态度、阶级、宗教、时间观、角色、空间观、宇宙观和艺术品的集合。
(P12/P29)2 Cultural Identity refers to one’s sense of belonging to a particular culture or ethnic group.文化身份:认为自己归属于某一文化或民族群体的感觉。
(P19/29)3 Subculture exist within dominant cultures and are often based on economic or social class, ethnicity, race, or geographic region.指存在于主流文化中的文化,其划分通常基于经济地位、社会阶层、民族、种族或地理区域.(P23/29)4 Subgroups usually do not involve the same large number of people and are not necessarily thought of as accumulating values and patterns of behavior over generations in the same way as culture do.相对于亚文化和共文化群体,亚群体通常规模不大,也不一定有文化群体世代相传积累的价值观念和行为模式。
跨文化交际复习资料1
跨文化交际复习资料1跨文化交际复习资料第一章跨文化交际概述1 在文化学研究领域,通常把文化分为主流文化和亚文化。
2 文化的特征:交际的符号性、民族的选择性。
观念的整合性和动态的可变性。
3. 交际的本质属性:有意识行为和无意识行为、编码过程和解码过程以及语法规则和语用规则。
4. 除语言之外,人类在长期的社会实践中还创造了许多交际工具,主要有以下三大类:文字、盲文和手语、旗语、灯语和号语。
5. 跨文化交际的概念和要点:跨文化交际是指在特定的交际环境中,具有不同的文化背景的交际者使用同一种语言(母语或目的语)进行的口语交际。
主要包括四个要点:A. 双方必须来自不同的文化背景B. 双方必须使用同一种语言交际C. 交际双方进行的是实时的口语交际D. 交际双方进行的是直接的语言交际第二章文化背景与跨文化交际6.从跨文化交际的现实情况来看,影响交际的制约因素主要集中在三个方面:价值观念(文化特质的深层结构)、民族性格(文化特质的外化表现)、自然环境(文化特质的历史缘由)态度7. 态度由认知、情感和意动三个范畴构成。
8. 态度具有四个功能:功力实现功能、自我防御功能、价值表现功能和课题认知功能9. 直觉的整体性是整体思维的第一个特点,东方人以直觉的整体性和和谐的辩证性著称于世。
10. 民族中心主义:某个民族把自己当做世界的中心,把本民族的文化当做对待其他民族的参照系,它以自己的文化标准来衡量其他民族的行为,并把自己的文化与其他文化对立起来。
第三章社会环境与跨文化交际11. 有效的环境不仅依赖于对文化背景的认识,也依赖于对社会环境的认识,而社会环境对交际来说实际上是广义的“交际背景”12. 交际背景主要包括三个要素:交际者:社会地位是决定交际的重要情景因素交际目的:可分为文化型、职业型专业型普通型交际场景:最重要的是物理场景(分时间场景和空间场景)13. 社会角色就是某一特定社会群体对某一特定社会身份的行为的期望,人们社会交往从方式到内容都在不同程度上取决于人们的角色关系。
跨文化交际期末总结
跨文化交际期末总结一、引言跨文化交际是指涉及不同文化背景的个人或团体之间的交流与互动。
随着全球化的发展,跨文化交际的重要性日益凸显。
在这门课程中,我们学习了跨文化交际的理论知识,积累了跨文化交际的实践技巧,并且还进行了一系列的实践活动和案例分析。
在期末总结中,我将总结我在这门课程中的收获和体会,并思考如何更好地运用这些知识和技巧。
二、理论知识的学习在本门课程中,我们学习了很多有关跨文化交际的理论知识,其中包括文化的定义、文化差异的特点、文化冲突的原因以及跨文化交际的策略等。
通过学习这些理论知识,我对跨文化交际的本质和挑战有了更清晰的认识。
我意识到不同文化之间的差异是不可避免的,我们需要用包容和尊重的态度去面对这些差异,并且学会通过有效的沟通和互动来解决文化冲突。
同时,我也认识到了跨文化交际的复杂性和多样性,每个文化都有其独特的价值观和世界观,我们需要具备开放的心态去理解和倾听他人。
三、实践技巧的积累除了理论知识的学习,我们还进行了一系列的实践活动和案例分析,通过这些活动,我积累了一些跨文化交际的实践技巧。
首先,我学会了如何观察和分析文化差异。
比如,通过比较不同文化的价值观和行为规范,我能够更好地理解他人的行为和思维方式,从而减少文化冲突的发生。
其次,我学会了如何适应和融入不同文化的环境。
在和其他文化背景的人交流时,我会尽量避免采用自己的文化习惯和形式,而是尊重和接纳对方的行为方式和习惯。
最后,我还学会了如何提高跨文化交际的能力。
通过参与跨文化交际的讨论和角色扮演等活动,我提高了自己的沟通和表达能力,增强了自信心和自觉性。
四、实践活动的反思在这门课程中,我们还进行了一些实践活动。
其中最让我印象深刻的是与来自不同国家的学生进行合作的项目。
在与这些同学共同完成项目的过程中,我面临了文化差异所带来的沟通困难和理解障碍。
但通过不断的交流和协商,我学会了如何与他人合作,如何处理文化冲突,并最终取得了很好的合作成果。
跨文化交际期末汇总
Unit 1 An IntroductionTerms/questions:1.Economic globalization 经济全球化: the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology. 2.Global village 地球村: All the different parts of the world form one community linked together by electronic communications, especially the Internet.3.Melting-pot 大熔炉: a socio-cultural assimilation of people of different backgrounds and nationalities. 4.Cultural Diversity文化多样性: the mix of people from various backgrounds with a full mix of cultures and sub-cultures to which members belong.5.What are the four trends that lead to the development of the global village? (p8~9)全球化因素:1) Convenient transportation systems 便捷的交通系统2) Innovative communication systems 先进的通信系统3) Economic globalization 经济全球化4) Widespread migration 大规模移民6.The concept of cultureCulture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.7.What are the three ingredients of culture?1) Artifacts: the material and spiritual products people produce.2) Behavior: what they do3) Concepts: what they think (belief, values, world views……)8.Culture iceberg文化冰山(p7)Like an iceberg what we can see about culture is just the tip of the iceberg; the majority of it is intangible, beyond sight. and the part of culture that is visible is only a small part of a much bigger who le. It is said nine-tenth of culture is below the surface.Just as an iceberg which has a visible section above the waterline and a larger invisible section below the waterline, culture has some aspects that are observable and others that can only be s uspected and imagined. Also like an iceberg, the part of culture that is visible is only a small part of a much bigger whole. It is said nine-tenth of culture is below the surface.水面上: the aspect of culture that are explicit (明确的) , visible taught (可数的)水面下: intangible (无形的) , not taught directly9.Characteristics of culture1) Culture is shared: All communications take place by means of symbols.2) Culture is learned: Culture is learned, not inherited. It derives from one’s social environment, not fromone’s genes.•Enculturation文化习得: All the activities of learning one’s culture are called enculturation.3)Culture is dynamic: culture is subject to change. It’s dynamic rather than static constantly changingand evolving and develops an increased similarity between the two cultures.•Acculturation文化适应: the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.4) Culture is ethnocentric: the belief that your own cultural background is superior.※Ethnocentrism文化中心主义: the belief that your own cultural background is superior. 10.Communication: mean to share with or to make common, as in giving to another a part or share of your thoughts, hopes, and knowledge.11.Intercultural communication: communication between people whose cultural perception and symbol systems are distinct enough to alter their communication event.12.Components of communication1) Source交际邀请The source is the person with an idea he or she desires to communicate.2) Encoding编码Encoding is the process of putting an idea into a symbol.3) Message编码信息The term message identifies the encoded thought. Encoding is the process, the verb; the messa ge is the resulting object.4) Channel交际渠道The term channel is used technically to refer to the means by which the encoded message is transmitted.5) Noise干扰The term noise technically refers to anything that distorts the message the source encodes.6) Receiver交际接受The receiver is the person who attends to the message.7) Decoding解码Decoding is the opposite process of encoding and just as much an active process. The receiver isactively involved in the communication process by assigning meaning to the symbols received.8)Receiver response接受反应Receiver response refers to anything the receiver does after having attended to and decoded the message.9) Feedback反馈Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.10) Context场景The final component of communication is context. Generally, context can be defined as the environment in which the communication takes place and which helps define the communication. 13.Process of communication14.Characteristics of communication1) Communication is dynamic.2) Communication is irreversible.不可逆的3) Communication is symbolic.符号性的4) Communication is systematic. 系统的5) Communication is transactional. 交互式的6) Communication is contextual. 上下文的,受语境影响的15.相关案例与题目Case 1 (p1) Case2 (p2) Exercises A B2 C E (P12~13)Unit 2~4 Verbal CommunicationTerms/questions:1. Pragmatics语用学: the study of the effect that language has on human perceptions and behavior.2. Semantics语义学: a system that associates words to meaning. It is the study of the meaning of words.3. Denotation 字面意思: the literal meaning or definition of a word --- the explicit, particular, defined meaning.4. Connotation弦外之音: the suggestive meaning of a word --- all the values, judgment, and beliefs implied by a word the historical and associative accretion of the unspoken significance behind the literal meaning.5. Taboo 禁忌语: refers to some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons.6. Euphemism委婉语: means the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.7.How is Chinese addressing different from American addressing? Form of Address (p22~23)In Chinese the surname comes first and is followed by the given name/ but in English this order is reversed. Addressing by names:In China seniority is paid respect to. Juniors are supposed to address seniors in a proper way. The use of given names is limited to husband and wife, very close friends, juniors by elders or superiors/ Nowadays, more and more English-speaking people address others by using the first name, even when people meet for the first time. (Intimacy and equality)Addressing by relationship:Chinese often extend kinship terms to people not related by blood or marriage. These terms are used after the surname to show politeness and respect/ The English equivalents of the above kinship terms are not so used. Even with relatives, Americans tend to use just the first name and leave out the term of relationship. Addressing by title, office, profession:a nother common Chinese form of address is the use of a person’s title, office, profession to indicate the person’s influe ntial status. In English, only a few occupations or titles could be used. (P24) Americans tend to regard titles as trivial unless they have a clear idea of what kind of work a person does and what his responsibilities are.8.Social Functions of Compliments (p50)Compliments have a series of social functions: creating or reinforcing solidarity, greeting people, expressing thanks or congratulations, encouraging people, softening criticism, starting a conversation, or evenovercoming embarrassment.9.相关案例与题目Unit 2 Case 1 (p17) Case2 (p17~18) Case 4 (p19) Exercises A B2 C (P32~33)Unit 3 Case 3 (p45) Exercises A B1 C (P59~60)Unit 4 Case 1 (p67) Case2 (p69) Case 4 (p19) Exercises A C (P80~81)Unit 5 Nonverbal CommunicationTerms/questions:1.Chronemics 时间学:The study of how people perceive and use time.2.Monochronic time 一元时间观念: means paying attention to and doing only one thing at a time. 3.Polychronic time 多元时间观念: means being involved with many things at once4.Proxemics 空间学: refers to the perception and use of space.5.Kinesics 肢体语言:the study of body language .6.Paralanguage 副语言: involving sounds but not word and lying between verbal and nonverbal communication.7.Nonverbal Communication, Its Study Areas (p95)1) Time language ; 2) Space language ; 3) Body language ; 4) Paralanguage8.Monochronic time VS Polychronic time (P97)Monochronic time is structured and often rigid everything is scheduled down to the minute and precautions are taken to guard against interruptions.People and cultures who run on Polychronic time multitask well. These people focus on maintainingpersonal relationships more than completing tasks.9.相关案例与题目Unit 5 Case 1 (p85) Case3 (p87) Case 6 (p90) Case 7 (p91) Exercises A B2 D E(P111~114)Unit 6 Cross-gender CommunicationTerms/questions:1.What has influenced the gender socialization? (p121)1) Family communicationParticularly between mothers and children, and recreational interaction among children2) Recreational interaction2.Gender and Sex are not synonymous. (p120)3.Differences between feminine and masculine communication cultures (p123)P123 Table 6.34.Understanding Cross-gender Communication. (p123~126)1)What counts as support?2)Tricky feedback.3)Expressing care.4)I’d rather do it myself.5.相关案例与题目Exercises A B2 (P129)Unit 7 Cultural Variations in Negotiation StylesTerms/questions:1.High-context cultures VS Low-context cultures•High-context cultures assign meaning to many of the stimuli surrounding an explicit message. Inhigh-context cultures, verbal messages have little meaning without the surrounding context, which includes the overall relationship between all the people engaged in communication.•Low-context cultures exclude many of those stimuli and focus more intensely on the objective communication event, whether it be a word, a sentence, or a physical gesture. In low-context cultures, the message itself means everything.2.相关案例与题目Case 1 (p137) Exercises A B3 (P152~153)Unit 9 Intercultural Personhood:An Integration Of Eastern and Western PerspectivesTerms/questions:1.Planetary culture 行星文化: is explored, which integrates Eastern mysticism with Western science and rationalism.2.Intercultural personhood 跨文化人格: Represents someone whose cognitive, affective, and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.3.Theories of cultural values.Cultural values affect people’s attitudes about the form of behavior considered more appropriate and effective in a given condition.Over the years, a number of cross-cultural dimensions were developed by scholars.•Kluckhohn and S trodtbeck’s theory of value orientation.•Hofsted’s cultural dimensions4. What are the American/Chinese cultural values like in terms of cultural orientation put forward by Kluckhohn and Strodtbeck?Looking at the phenomenon of culture. They came up with five basic questions at root of any culture’s value system.1) What is the character of innate human nature?2) What is the relation of man to nature?3) What is the temporal focus of human life?4) What is the mode of human activity?5) What is the mode of human relationships?5.Hofsted’s cultural dimensions文化取向Hofsted’s work was one of the earliest attempts to use extensive statistical data to examine cultural values. He identified four dimensions that he labeled.•Individualism versus collectivism 个人/集体主义•Power distance 权利距离•Uncertainty avoidance 不确定性规避•Masculinity versus femininity 男性/女性主义6.American cultural valuesAs far as the human culture is concerned, America culture holds that it is evil but perfectible though hard work. As to the relation of human to nature, they think mankind can conquer nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem. They are quite individualistic and therefore they focus less on the benefits of the group. 7.Chinese culture valuesAs far as the human culture is concerned, Chinese culture holds that it is good but corruptible without proper education. As to the relation of human to nature, they think mankind can live in harmony with nature. They also have a cyclical time concept and therefore they are past-oriented. They have a being-and-becoming attitude towards activity and think that man should keep an inner peace as nothing is eternal. They are quite collective and therefore they focus more on the benefits of the group.8.相关案例与题目Case 3 (p186) Exercises A (P198)。
中日跨文化交际期末总结
中日跨文化交际期末总结人类社会的发展导致了不同国家和地区之间的频繁交流和互动。
跨文化交际成为了现代社会中重要的一环,能够促进国际间的合作和理解。
而中日两国由于历史和地理的原因,具有特殊的关系。
作为邻国,中日跨文化交际尤为重要。
在这个期末总结中,我将回顾并探讨中日跨文化交际的一些重要方面,包括语言、礼仪、沟通方式和价值观等。
首先,语言是跨文化交际的重要组成部分。
中日两国拥有不同的语言系统和语音、词汇、语法等方面的差异。
作为中国人,我们通常说汉语,而日本人说日语。
尽管这两种语言有一些共同之处,但还是存在很多差异。
例如,日语中的敬语使用比较广泛,不同的场合和对话对象需要使用不同的敬语。
而在汉语中,虽然也有敬语的使用,但相对来说更加简单和直接。
这种语言差异在跨文化交际中容易导致误解和困惑。
因此,学习日语和了解日本的敬语体系对于中日之间的有效沟通至关重要。
礼仪是另一个重要的跨文化交际方面。
中日两国在礼仪方面也存在一些差异。
例如,日本人非常注重礼貌和尊重,尤其在公共场合中。
他们通常会行礼、鞠躬和使用敬语来表示尊重对方。
而中国人则更注重亲近和热情,可能更倾向于拥抱和握手等触碰方式。
这种差异可能会导致误解和文化冲突。
因此,了解对方的礼仪习惯,并尽量适应和尊重对方的文化习俗,是跨文化交际的关键。
另一个重要的跨文化交际方面是沟通方式。
中日两国的沟通方式也存在差异。
例如,日本人在表达意见时通常更加客观和间接,他们倾向于使用委婉的措辞和语气。
而中国人可能更加直接和主观,倾向于直言不讳。
这种差异可能会导致沟通不畅和争论的产生。
因此,在跨文化交际中,我们需要学会倾听和理解对方,尊重对方的意见,并有效地表达自己的观点。
最后,价值观是影响中日跨文化交际的重要因素。
中日两国具有不同的历史和文化背景,导致了不同的价值观和信仰体系。
例如,日本文化强调集体主义和社会和谐,注重团队合作和共同利益。
而中国文化则更注重个人主义和竞争,强调个人权利和自由。
跨文化交际概论复习资料
跨⽂化交际概论复习资料⼀.基本概念理解1、传播就是信息的传送与接收,⼀⽅发出信息,另⼀⽅接受信息,这⼀过程就是传播。
2、亚⽂化:⼜称集体⽂化或副⽂化,指与主⽂化相对应的那些⾮主流的、局部的⽂化现象,指在主⽂化或综合⽂化的背景下,属于某⼀区域或某个集体所特有的观念和⽣活⽅式,⼀种亚⽂化不仅包含着与主⽂化相通的价值与观念,也有属于⾃⼰的独特的价值与观念,并构成亚⽂化等都是这种亚⽂化。
亚⽂化是⼀个相对的概念。
是总体⽂化的次属⽂化。
3、1948年,哈罗德·拉斯韦尔在《社会传播的构造与功能》⼀⽂中,提出了传播过程的"5w"模式,即:(who)谁、(say what)说什么、(in what channel)通过什么渠道、(to whom)对谁、(with what effects)得到什么效果。
4、传播的构成要素:⼀是基本要素:信源、信宿、信息、媒介、信道、反馈。
⼆是隐含要素:时空环境、⼼理因素、⽂化背景和信息质量。
5、线性传播模式的缺陷::单⼀,静⽌。
6、语⾔是⽂化的载体,是⽂化的主要表现形式,就像⼀⾯镜⼦,折射出它所在的社会的思想,习俗和⾏为举⽌。
词汇作为语⾔的重要组成部分,不可避免的带有民族⽂化的积淀,不同国家民族之间的⽂化差异,必然在此上体现出来。
7、概念意义:词语中将其与外部世界的现象联系起来的那部分意义。
即,⼀个词语的字⾯意义中所包含的最基本的,最本质的意义成分就是其概念意义。
8、以英汉语⾔对⽐为例,词汇意义具有以下四个特征:词义基本对应、词义平⾏、词义空缺、词义冲突。
9、语⽤规则就是特定⽂化群体关于语⾔交际的规范与约定,包括说话的时机、说话的内容、说话的⽅式、说话的多少以及⾔语⾏为与⾮⾔语⾏为的配合等诸多⽅⾯。
10、交际风格是⾔语⾏为和⾮⾔语⾏为由于受使⽤中不同交际环境的影响或制约⽽形成的⼀系列交际特点的综合表现。
恰当的交际风格的运⽤对交际过程起着积极的促进作⽤,对交际能⼒的培养也起到重要作⽤。
跨文化交际期末总结模板
跨文化交际期末总结模板一、引言在全球化时代,跨文化交际已成为人们生活和工作中不可或缺的一部分。
通过跨文化交际,我们可以增进对不同文化的理解和尊重,促进各国之间的友好合作。
本文将对本学期所学的跨文化交际知识进行总结,同时分析自己在这方面的优点和不足之处,提出下学期的学习计划。
二、理论知识总结1. 文化的定义和特点在跨文化交际中,文化是指一定社会群体的共同价值观念、信仰、习俗、语言、艺术和行为方式等。
不同文化间存在差异,包括语言差异、价值观差异、礼貌与礼仪差异等。
2. 跨文化交际的重要性跨文化交际有助于消除误解和偏见,促进文化间的理解和合作。
在国际商务、外交、教育等领域,跨文化交际能够有效地加强多方协作。
3. 影响跨文化交际的因素语言是跨文化交际的重要因素,不同语言之间的语法、词汇和语义差异都会影响沟通的效果。
此外,非语言因素如肢体语言、面部表情、礼仪习俗等也能影响跨文化交际的结果。
4. 跨文化交际的策略在跨文化交际中,需要运用一些策略来克服沟通障碍,包括倾听、尊重他人、适应他人的文化和习俗、用简明的语言表达以及积极提问等。
三、优点与不足总结1. 优点(1)对不同文化的敏感度较高,能够适应并尊重不同的文化习俗;(2)具备良好的语言表达能力,能够清晰地传达自己的想法;(3)善于倾听他人,积极主动地与不同文化的人交流。
2. 不足(1)语言能力有待提高,在表达中会遇到困难;(2)缺乏对某些文化习俗的了解,不能够完全避免一些不当的言行;(3)对非语言因素的理解和运用不够熟练,容易造成误解。
四、下学期学习计划1. 提高语言能力下学期将加强语言训练,提高词汇量和语法掌握,通过多读书、多听外语教材来扩大语言的应用范围。
2. 加强对不同文化的研究深入学习各国的历史、文化和习俗,通过阅读相关文献、观看纪录片等方式加深对不同文化的了解。
3. 学会运用非语言沟通技巧通过观察和模仿他人的肢体语言、面部表情以及礼仪习俗来提升自己的非语言沟通能力,以更好地融入不同文化的环境。
跨文化交际学知识点
跨文化交际学知识点1.文化差异:不同文化之间存在着巨大的差异,如价值观、信仰、礼节和行为规范等。
了解和尊重不同文化的差异是跨文化交际的关键。
2.语言差异:不同文化拥有不同的语言系统和语言习惯,而语言是人们交流的重要手段。
了解并尊重不同文化的语言差异可以避免语言交流的误解和困惑。
3.非语言交际:非语言交际指的是除语言以外的一切交流手段,如肢体语言、面部表情、眼神接触等。
不同文化对非语言交际的解读和运用也存在差异,这需要我们学会观察和理解他人的非语言行为。
4.礼仪与礼节:不同文化对于社交礼仪和礼节有不同的要求和范围。
了解并遵循不同文化的礼仪和礼节可以帮助我们在跨文化交际中表现得更加得体和尊重。
5.文化认知:文化认知是指通过学习和体验来认识和理解自己所处的文化和其他文化。
只有了解自己的文化,才能更好地理解他人的文化,并与他人进行有效的跨文化交流。
6.价值观冲突:不同文化的价值观可能存在冲突和矛盾,这可能引发误解和冲突。
了解和尊重他人的价值观是健康跨文化关系的基础。
7.文化适应能力:文化适应能力是指在跨文化环境中适应和融入当地文化的能力。
这包括了解当地的历史、风俗习惯、社会制度等,以便更好地适应和理解当地人的思维方式和行为方式。
8.文化敏感度:文化敏感度是指对他人文化背景和差异的敏锐和尊重。
具备文化敏感度可以使我们更好地倾听和理解他人,并能够避免跨文化交流中的误解和歧视。
9.文化智商:文化智商是指在跨文化交际中应对挑战和解决问题的能力。
具备文化智商可以帮助我们处理跨文化交际中的困难和冲突,并能够建立有效的合作和关系。
10.跨文化沟通技巧:跨文化交际需要一定的沟通技巧,如倾听、提问、反馈和整合信息等。
掌握跨文化沟通技巧可以帮助我们更好地与他人交流和理解,以达到共同的目标。
总之,跨文化交际学的知识点涵盖了文化差异、语言差异、非语言交际、礼仪与礼节、文化认知、文化适应能力、文化敏感度、文化智商等方面。
掌握这些知识点可以帮助我们在跨文化交际中更好地理解他人,避免误解和冲突,建立良好的跨文化关系。
跨文化交际期末复习资料知识点总结详细
Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。
跨文化交际期末复习资料重点笔记
Culture: Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.Objective Culture: history, religion, literature, language, food, etiquette, law, and customs.Subjective Culture: feelings and attitudes about how things are and how they should be –the concept of time, spaces, friendship, love, family, communication pattern, etc.Characteristics:Learned, transmitted from generation to generation, based on symbols, dynamic, ethnocentric.Doing Culture: It is meant to be a contrast to learning “about〞culture underscores the idea that communicating across cultures is a process of making meaning, of people understanding one another so they can get to know one another, build relationships, and solve problems together. It should not be words on paper, but ideas in practice.Communication:Human communication is the process through which individuals –in relationships, groups, organizations and societies –respond to and create messages to adapt to the environment and one another.Characteristics: Dynamic and interactiveIntercultural Communication: Generally speaking, it refers to interaction between people from different cultural backgrounds,such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese AmericansThe form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intercultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.〔gay, disabled, Mexican American, African American, or female〕Communication Competence (ICC competence)The cognitive component –how much one know about communication.The affective component –one’s motivation to approach or avoid communication The behavior component –the skills one has to interact competently. Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.Pattern of Thought:The way people in a culture think influences the way they interpret strangers’ messages.World views: The grid (decentralized. This pattern does not have a fixed center) The radiating star (highly centralized. In this pattern important things are at the center and everything else radiates out from the center)The inside/ outside pattern (圈子)female maleprivate publichome market, mosque, coffee housethe outside is plain, not welcoming, even forbidding. The walls are thick to protect what is inside.highly centralized pattern: important people sit in the front middle;decentralized pattern: people sit equally.Stereotyping:People generalize to make sense of his experience. The result of the process of over generalizing based on limited or inaccurate information.The classification of stereotypes1. Negative stereotype of other cultures: Prejudice (severe prejudice)2. Positive stereotype of one’s own culture: Cultural superiority Characteristics: universal, unavoidable, stable, variable, ethnocentrismHigh context communication & Low context communicationHC culture (察言观色): Relies mainly on the physical context or the relationship for information, with little explicitly encoded.LC culture: provide most of the information in the explicit code itself.Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.High contact and low contact culture:In high contact cultures people want to get close enough to one another and to objects to sense them in these ways.People in these countries stand closer, touch more, engage in more eye contact and speak more loudly than people do in lower-contact cultures.In a low contact cultures, people rely more on sight, and especially sight at a far distance. People are most likely to stand a certain distance away to get the whole picture, without actually feeling or sensing the other person’s body heat or subtle smell.So in low contact culture as America, one is taught not to breathe on people.However, this visual space seems unfriendly and indifferent to those from high contact cultures, which favor tactile space.When a person from a high contact culture goes to a low contact culture, he or she is likely to feel that people are cold, lack human warmth, and are indifferent and pay no attention to them.low-contact: Asia ; moderate-contact: Australia, Northern Europe, United States high-contact: South America, Mediterranean, the Arab worldLarge and smell Power Distancespower distance is an attempt to measure cultural attitudes about inequality insocial relationships.In high power distance cultures, position in a hierarchy is considered to benatural and important. People are expected to show only positive emotions toothers with high status and to display negative emotions to those with low status;tend to decrease gaze in the presence of powerful people.Low Power Distance Culture: Minimize and eliminate the differences in power and status; more emotional display, increase the amount of gaze. People believe that the differences in power between boss and workers should be reduced and notmphasized.Individualism VS CollectivismThe individualism index measures the extent to which the interests of the individual are considered to be more important than the interests of the group. People from individualist cultures are more likely to act on principles that apply to everyone, principles that are universal and apply to associates and strangers alike. Collectivists are not unprincipled, but when making decisions they tend to give a higher priority to relationships than individualists do. They expect people who are involved in a group relationship to have duties and obligations to one another. Masculinity (Toughness)VS Femininity (Tenderness)Masculinity means everyone in society embraces values that have traditionally been associated with men, that is assertiveness, competitiveness and toughness. On the feminine side of the scale we find societies in which people generally embrace values that have traditionally been labeled as feminine, that is modesty, cooperation and tenderness.Strong and weak Uncertainty AvoidanceThe Uncertainty Avoidance Index seeks to measure the extent to which people in a particular society are able to tolerate the unknowns of life. In high uncertainty avoidance countries people experience more stress and a sense of urgency as they go through their daily routines. Relationships are guided by strict rules. People from low uncertainly avoidance countries do not have a strong need to control things, people, and events by clearly defining and categorizing them. Relationships are guided by strict rules.Intercultural CommunicationIntercultural CommunicationGenerally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese Americans The form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intracultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.〔gay, disabled, Mexican American, African American, or female〕Language&CulturePeople pay attention to basic language in cross-culture communication because of the essential role these codes play in communication and they are part of object culture. The same word may stir up different associations in people under different cultural background, e.g. the word “dog〞. In eastern culture, dogs are dirty, brutal and stupid. But in western culture, dogs are lovely, loyal and obedient. They are faithful friends and compassionate animals.Language reflects culture. Language expresses cultural reality, reflects the people’s attitudes, beliefs, world outlooks, etc. For example, American businessmen often encode their meanings in metaphors and images from these sports.Chinese traditional sport culture emphasizes the harmony between human beings and oneness between man and nature. It is morality, benevolence, entertainment and longevity. But western sports culture is competition and sportsmanship.Culture shock: Troublesome feelings such as depression, loneliness, confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture.U-Curuemodel:Excitement→Confusion→Frustration→Effectiveness→Appreciation。
英语跨文化交际知识点归纳
“跨文化交际”知识点归纳
跨文化交际是指在不同文化背景下进行沟通和交流的过程。
以下是一些跨文化交际的知识点归纳:
文化意识:了解并尊重不同文化的差异,包括价值观、信仰、习俗、礼仪等。
意识到自己的文化背景对交际的影响,以及可能存在的误解和偏见。
礼仪与行为准则:了解并尊重不同文化的礼仪和行为准则,包括身体语言、礼节、用语等。
避免冒犯他人或引起误解。
语言交流:了解不同语言之间的差异和障碍,包括语音、语法、词汇和语境。
避免使用难以理解或具有歧义的语言表达。
价值观与信仰:了解并尊重不同文化对于价值观和信仰的重视。
避免对他人的信仰和价值观进行歧视或贬低。
时间观念:了解不同文化对时间的看法和处理方式。
有些文化注重准时,有些文化更加灵活。
尊重对方的时间观念,避免迟到或过早离开。
社交礼节:了解不同文化的社交礼仪和规范,包括问候、交谈、礼物赠送等。
避免冒犯他人或造成尴尬。
跨文化沟通技巧:学会倾听和观察,尊重对方的观点和意见。
避免偏见和刻板印象,尽量以开放和包容的心态进行交流。
文化敏感性:培养对不同文化的敏感性和包容心态。
尊重他人的文化背景,尽量避免对他人的文化进行评判或批判。
跨文化冲突解决:学会处理跨文化冲突和误解,以合作和妥协的方式解决问题。
避免以自己的文化标准来评判他人。
学习和适应能力:持续学习和适应不同文化的能力,包括语言、习俗、价值观等。
发展开放的心态和灵活的思维方式。
这些知识点可以帮助人们更好地理解和应对跨文化交际中的挑战,促进文化之间的理解和和谐。
跨文化交际的总结
跨文化课程重点总结第一课文化、交际、跨文化交际一、跨文化交际的重要性跨文化交际的机会是由全球化引起的交通和通讯系统的发展(缩短旅游时间,电视网络,互联网,国际电影业)国家间的文化迁移(多元文化主义)新经济领域(跨国公司)不断增长的世界人口(有限的自然资源、污染、国际冲突)二、文化是什么(一)文化的定义1、《简明牛津词典》:文化是“艺术和被集体视为人类智慧成就的其他表现形式”。
2、从人类学的角度定义文化:文化是“一个特定时代或民族的风俗、文明和成就”。
3、(霍尔,1983)我们将文化定义为“信仰、习俗、价值观、行为、制度和交流方式的总和,这些都是在一个可识别的群体中被共享、学习和代代相传的。
”4、1871年爱德华·泰勒爵士的定义(第一次使用这个术语):"这个复杂的整体包括知识,信仰,艺术,道德,法律,习俗以及人类作为社会成员所获得的其他能力和习惯"5、Kroeber and Kluckhohn (1952) 克罗伯和克拉克洪。
文化由显性和隐性的模式组成,是通过符号获得和传递的行为,构成了人类群体的独特成就,包括在人工制品中的体现;文化的本质核心是由传统的(即历史的派生和选择的)思想,尤其是它们所依附的价值观所组成的;文化系统一方面可以被认为是行动的产物,另一方面可以被认为是进一步行动的制约因素。
6、Porter & Samovar 波特和萨莫瓦尔“知识、经验、信仰、价值观、态度、意义、等级、宗教、时间观念、角色、空间关系、宇宙观念、物质对象和财产的积累,这些都是一群人通过个人和群体几代人的奋斗过程中获得的。
”—《跨文化交际读本》7、文化的内容“是文学、美术、音乐、哲学、科学这一类的事。
”-陈独秀8、“文化是生活的样法。
”“文化,就是吾人生活所依靠的一切。
”-梁漱溟9、“人类在社会历史发展过程中所创造的物质和精神财富的总和,特指精神财富,如文学、艺术、教育、科学等。
跨文化交际期末复习资料整理.doc
跨文化交际期末考试资料整理一名词解释1.高语境:指的是人们在交流过程中,运用的一些非语言要素本身的交际手段所形成的一个语境,比如眼神,语气等等。
说话人的语义送达不直接,比较含蓄,不明朗。
主要指亚洲人和拉丁美洲人的交流语境。
例如对高语境的交际者而言,合同可以被看成是双方关系发展的框架,中国人认为如果关系好,人们可以合作调整以适应出现的新情形,毕竟合同只是字词,真正重要的是关系。
2.低语境:指的是说话双方依赖于语言本身进行交际,语言清晰明朗,说话方式比较直接。
主要是指美国、瑞士、欧洲等等。
例如对低语境的交际者而言,合同是双方按约定方式履行的不能更改的承诺,双方按约定的方式获利,美国人总是想在合同中包含所有能应对将来可能出现的问题的语言。
3.副语言:也叫身态语言,是指除语言以外的面部表情、手势动作、身体姿态等表达手段,这些表达手段也叫副语言表情手段。
副语言表情手段运用得当可以对语言表达起到补充、辅助、强化的作用。
可分为听觉的(伴随声音、音乐语言、其他声响符号)、视觉的(表情、体态等;图表、公式等;绘画语言;舞蹈语言;蒙太奇语言;符号、标识语言;其他视觉符号)、触觉的(盲文等)三类。
4.形合语言:所谓形就是形式,形合即形式的合拍;形合借助语言形式手段(包括词汇手段和形态手段)来实现词语或句子的衔接。
如中国的古诗词。
5.意合语言:意即意义,意合即追求意义的整合;意合不借助语言形式手段而借助词语或句子所含意义的逻辑联系來实现词或句子的连接。
如英文。
6.耻感文化:本尼迪克特认为所谓的耻感文化指的是“公认的道德标准借助于外部强制力来发展人的良心的社会”。
具体来说有以下三个方面:①强调外在的约束力(社会群体的压力)。
②耻感文化中的个人,其所作所为首先考虑的是他人、社会的评价③强烈的心理反应。
耻感文化具有“他律”的特征。
中国文化某种程度上就是耻感文化。
7.罪感文化:本尼迪克特认为罪感文化就是“提倡建立道德的绝对标准,并且依靠其发展人的良心的社会。
跨文化交际学知识点
跨文化交际学知识点1.文化的概念文化是社会群体共同创造和传承的一系列符号、价值观念、习俗和行为模式的总称。
每个文化都有其独特的特点、信仰、价值观念和交际方式,了解不同文化的特点是跨文化交际的基础。
2.文化差异不同文化之间存在着巨大的差异,包括语言差异、礼仪差异、价值观念差异等。
了解和尊重这些差异是跨文化交际的关键,可以避免误解和冲突的发生。
3.语言和非语言交际语言是跨文化交际中最基本的工具,但同样也是文化差异最大的方面之一、不同文化的语言结构、词汇和语调都存在差异,理解并适应这些差异是进行有效交际的前提。
非语言交际指的是通过身体语言、面部表情、姿势和眼神等方式来传达信息。
不同文化对非语言交际的解读方式也存在差异,需要注意不同文化对非语言符号的理解和使用。
4.文化意识和文化敏感性文化意识指个体对自身文化和他者文化的认知和理解。
具备文化意识可以让个体更好地理解和应对不同文化背景下的交际情境。
文化敏感性是指个体对他者文化特点的敏感程度,包括对文化差异的敏感和尊重,并愿意适应和调整自己的行为。
文化敏感性是跨文化交际中非常重要的一项能力。
5.文化刻板印象和偏见文化刻板印象是对一些文化或文化群体的普遍化、固定化的形象和判断。
文化偏见是指基于对一些文化或文化群体的刻板印象而发出的主观偏见。
文化刻板印象和偏见会对跨文化交际造成负面影响,因此需要注意和避免。
6.适应和调整策略在跨文化交际中,适应和调整自己的行为是十分必要的。
这不仅包括语言和礼仪的调整,还包括意识到和尊重他人的文化习俗和价值观念。
适应和调整策略可以帮助个体更好地融入不同文化背景下的交际情境。
7.跨文化冲突解决8.文化变迁与全球化随着全球化的进程,不同文化之间的交流和交际变得更加频繁和紧密。
跨文化交际学的研究也需要关注全球化对文化的影响以及文化的变迁和发展。
总结:跨文化交际学是一门研究不同文化间交流和交际的学科,涉及的知识点包括文化概念、文化差异、语言和非语言交际、文化意识和文化敏感性、文化刻板印象和偏见、适应和调整策略、跨文化冲突解决、文化变迁与全球化等。
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Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。