酒店客房英语

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酒店英语术语大全

酒店英语术语大全

酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。

以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。

宾馆的英文单词

宾馆的英文单词

宾馆的英文单词
宾馆是旅行者在出差、度假期间主要依靠的住宿场所,以下是关于宾馆的常用英语单词及其解释。

1. Hotel(酒店) - 通常是指大型连锁酒店,提供全方位的服务,如餐饮、客房、会议室、商务中心等。

2. Motel(汽车旅馆) - 通常设于高速公路旁,为长途驾车者提供短暂的住宿。

3. Inn(客栈) - 通常由私人经营,提供简单的客房和基本的设施。

4. Guesthouse(招待所) - 通常是小型住宿设施,提供基本的客房和设施,价格较为经济。

5. Hostel(青年旅社) - 通常面向年轻人和背包客,提供便宜的住宿和共享房间。

6. Bed and Breakfast(民宿) - 由房主经营,提供温馨的住宿环境和丰盛的早餐。

7. Resort(度假村) - 通常设有高档客房、餐饮、SPA、高尔夫球场等配套设施,是度假休闲的理想场所。

8. Boutique Hotel(精品酒店) - 精心设计的小型酒店,注重设计、舒适度和独特性,服务质量较高。

9. Budget Hotel(经济型酒店) - 价格便宜,设施简单,主要面向预算有限的旅行者。

宾馆这一旅游产业的重要组成部分,不仅提供旅客住宿的基础服务,同时也成为了旅游产业的支柱之一。

对于旅行者来说,了解各种类型的宾馆,选择自己需要的住宿场所,不仅能够节约开支,同时还能提高旅行的舒适度。

酒店各种客房的英语说法

酒店各种客房的英语说法

酒店各种客房的英语说法1. 单人间(Single Room):适用于单人入住的客房,通常配备一张单人床。

2. 双人间(Double Room):适用于两人入住的客房,通常配备一张双人床。

3. 双床间(Twin Room):适用于两人入住的客房,配备两张单人床。

4. 大床间(Queen Room):通常指配备一张大号双人床的客房。

5. 套房(Suite):一套包含多个房间的客房,通常包括客厅、卧室和卫生间。

6. 豪华间(Deluxe Room):设施较为高档的客房,通常面积较大,装修豪华。

7. 行政间(Executive Room):专为商务客人设计的客房,提供更多便利设施,如办公桌、无线网络等。

8. 家庭间(Family Room):适用于家庭入住的客房,通常配备有额外的床铺,如沙发床或双层床。

9. 景观房(View Room):拥有优美景观的客房,如海景房(Sea View Room)、山景房(Mountain View Room)等。

10. 无障碍客房(Accessible Room):专为残障人士设计的客房,设有无障碍设施,如宽敞的浴室、低位床等。

了解这些客房的英语说法,有助于酒店员工更好地为客人提供服务,满足不同客人的需求。

当然,让我们继续探讨酒店客房的其他英语术语,以便更全面地覆盖这一领域。

11. 连通房(Connecting Rooms):两间或多间客房之间有门相连,适合家庭或团体客人,便于相互联系同时保持一定隐私。

12. 阳台房(Balcony Room):客房带有一个阳台,客人可以在阳台上休息或欣赏风景。

13. 高级房(Superior Room):比标准间更高级别的客房,通常提供更优质的设施和服务。

14. 小型套房(Junior Suite):介于普通客房和套房之间的房型,通常包括一个客厅区域和卧室。

15. 总统套房(Presidential Suite):酒店中最豪华的套房,通常包括多个房间,如客厅、餐厅、书房和卧室,以及高端的装饰和设施。

酒店客房英语[1]

酒店客房英语[1]

酒店客房英语[1]引言在如今跨境旅游日益频繁的时代,很多人都面临需要用英语和外国人交流的情况,特别是在酒店客房预订、入住以及服务过程中。

掌握基本的酒店客房英语对于提高旅行的顺利进行和沟通的效果有着重要的作用。

本文将介绍在酒店客房中常用的英语表达,帮助读者提前做好准备,轻松应对酒店客房英语。

预订预订房间•Do you have any avlable rooms for [specific date]?•我想预订一间房间。

•我需要预订一个双人间。

•我需要预订一个带阳台的房间。

预订信息确认•Could you please confirm my reservation?•请确认我的预订信息。

•我的姓名是[Your Name],预订了一个双人间,入住日期[specific date]。

预订修改/取消•I would like to change/cancel my reservation.•我想修改/取消我的预订。

•我需要预订日期从[specific date]改为[specific date]。

•我需要取消我的预订。

入住登记入住•I have a reservation under the name [Your Name].•我有一个预订,预订姓名是[Your Name]。

•我要入住。

办理入住手续•Could you please check me in?•请帮我办理入住手续。

•我需要填写入住登记表。

登记入住表格信息•Please fill out this registration form.•请填写这张入住登记表格。

•姓名:[Your Name]•身份证号码:[Your ID Number]•入住日期:[specific date]•离店日期:[specific date]•房间类型:[Room Type]付款•How much is the room per night?•每晚的房价是多少?•我可以用信用卡支付吗?•我可以现金支付吗?客房服务房间设施•Does the room have a private bathroom?•房间里有私人浴室吗?•我可以要求一个额外的毛巾吗?•我可以要求一个房间换被套吗?早餐服务•What time is breakfast served?•早餐几点开始供应?•我可以选择自助早餐吗?•我可以点一份咖啡和一份面包吗?房间清洁•Could you please clean my room?•请帮我打扫房间。

酒店英语培训资料

酒店英语培训资料

northwestpresidential suite 总统套deluxe suite 豪华套single room 单间executive suite 商务套standard(double)room 标准间junior suite 普通套assistant manager 大堂副理handicapped room 残疾人用房cashier 收银员receptionist 接待员operator (总机)话务员telephone switchboard电话总机extension 分机bellman 行李员bowling 保龄球housekeeping department客务部gymnasium 健身房room/housekeeper/floor attendant 客房服务员restaurant 餐厅the front desk/office 前台lobby 大堂bell 门铃hall closet/wardro 衣橱,壁橱peep hole 窥视孔please make up room 请打扫房间make up 整理hanger 衣架spare pillow 备用枕头breakfast menu 早餐单bathrobe 浴袍closet rods 衣柜挂杆clothes brush 衣刷flash light 手电筒laundry bag 洗衣袋safety box 保险柜shoe horn 鞋把blanket 毛毯mini-bar 迷你吧ice-bucket 冰桶ice-clip 冰夹glass 玻璃杯refrigerator 电冰箱mineral water 矿泉水soft drink 软饮料free mineral water 免费矿泉水drink (beverage)饮料cup 茶杯mend 缝补mineral water with compliment免费矿泉水lobby bar 大堂吧business floor bar 商务酒吧trade mark/shop 商场business center 商务中心reservation center 预定中心morning call 叫醒服务meal voucher 就餐券laundry 水洗floor 楼层laundry 洗衣、洗衣房laundry service 洗衣服务dry-clean 干洗pressing 烫衣regular service 普通服务4-hour service 快洗服务cleaning list/form 洗衣单settee 背椅furniture 家具express service 快洗服务air-conditioning 空调PA(public area)公共区域sitting-room 客厅cushion 靠垫chaise 躺椅couch 双人沙发chain lock 防盗扣do not disturb 请勿打搅coaster杯垫plug 插头socket 插座kettle 水壶drawer 抽屉baggage (luggage) rack行李柜,行李架shopping bag 礼品袋good night card 晚安卡television cabinet 电视柜program card 节目单TV remote control 遥控器desk 桌子mirror 镜子table lamp 台灯telephone 电话机south east南东北西computer line 电脑线bed table 床头柜face towel 面巾tips 小费chair 椅子alarm clock 闹钟hair dryer 吹风机emery board 指甲锉service directory 服务指南yellow page 黄页bath tub 浴缸sanitary bag 女宾袋ashtray 烟灰缸night light 夜灯shower head 淋浴头shower cap 浴帽matches 火柴trash can 垃圾桶closet 马桶elevator lift 电梯envelope 信封bed pad 床垫tap 水龙头fruitplate 果盘writing paper 信纸bed sheet 床单wash basin 面盆fruit knife (fork)水果刀(叉) fax paper 传真纸bed skirting 床裙towel rack 毛巾架ice cubes 冰块post card 明信片pillow case 枕头套marble table 大理石台面room card 房卡sewing kit 针线包smokedetector 烟感器hanger 衣架、挂钩passport 护照map 地图carpet/rug vacuum cleaner wall telephone 面包机deposit 押金ballpoint pen 圆珠笔吸尘器bidet 净身器charge 收费pencil 铅笔wall lamp 壁灯flower vase 花瓶price 价格window 窗户ceiling lamp 吊灯tissue paper dispenser Poker 扑克curtain 窗帘ground lamp 落地灯面巾纸盒night-club 夜总会slipper 拖鞋bathroom 浴室shower curtain 浴帘massage 按摩、桑拿shoe shine clothe 擦鞋布fluorescent lamp 日光灯tissue/toilet paper 卫生纸boiling water 开水memo/note pad 便签serving tray 托盘bath gel 沐浴液newspaper 报纸bed 床scale 体称razor shaver 剃须刀corridor 走道shampoo 洗发液hand towel 小方巾comb 梳子trolley 手推车quilt 被子wash room 洗手间tooth brush 牙刷Monday 周一pillow 枕头shower 淋浴tooth past 牙膏Tuesday 周二shoe basket 鞋篮bath towel 澡巾soap 肥皂Wednesday 周三toilet 洗手间ground towel 地巾cotton swab 棉签Thursday 周四Friday 周五Maintain 维修drink 饮料icebox/refrigeratory 冰箱Saturday 周六Safety 保险柜food 食品electric torch 手电筒Sunday 周日Cigarette 香烟bedsheet 床单bed 床January 一月Nailhole 指甲剪quilt cover 被套dish 盘子February 二月Forfex 剪刀bath robe 浴衣scoop 勺子March 三月Socket 插座towel 毛巾boud 碗April 四月Blower 吹风机pillowcase 枕套knife 小刀May 五月Charger 充电器curtain 窗帘fixing 调料June 六月Keep secrecy 保密ashtray 烟灰缸sugar 糖July 七月Remote control 遥控器glass 杯子salt 盐August 八月Massage 按摩tea-cap 盖杯shoeshine 鞋油September 九月Entertainment 娱乐tea-box 茶叶盒toecap 鞋刷October 十月elevator 电梯clothes-rack 衣架insect 虫November 十一月tea 茶叶the senice clamps 服务夹glue water 胶水December 十二月water bottle 水壶noise 菜谱calculator 计算器Fine 晴for free 免费close stool 马桶rule 尺子Overcast 阴safe-conduct 安全通道broken electricity 断电stapler 订书机Snow 雪reticle 网线window 窗户inkpad 印泥Rain 雨iron 熨斗make water 漏水mouse 鼠标Cloudy 多云ironing board 熨衣板lock 锁do not disturb 勿扰FO 前台map 地图chair 椅子make up room 打扫房间Cashier 收银hot water 热水light 灯extra bed 加床Guest 客人fruit 水果bathtub 浴缸no need service 不需要服务Telephoto 电话shoeshine 擦皮鞋ice 冰lost and found 遗留物品plug 插销二、客房服务常用短语:morning call service 叫醒服务room service 客房用餐服务dial outside call / internal call 拨打外线电话DDD(domestic distant dial)国内长途certainly 固然可以IDD(international distant dial ) 国际长途public phone 公共电话Room/floor attendant楼层服务员good morning 早上好good afternoon 下午好good evening 晚上好toilet needs 卫生用品check-out room 退房turn-down service 夜床服务by the way 顺便问一下door knob menu客房内的门把菜单don’t worry 别耽心please wait a moment 稍等I’m afraid not很抱歉、恐怕不行OCC(occupied) 住客房C/O(check out ) 走客房V(vacant)空房VD(vacant dirty )脏房OOO(out of order )维修房DND(do not disturb)勿扰房VIP(very important person)贵宾LSG(long staying guess)长住房Make up the room 打扫房间go ahead 您请说after you 您先请put …through to 往….转电话sign the bill 签单sign your name 签名Have a nice trip 旅途愉快good luck 好运see you late/tomorrow再见、明天见It’s very kind of you!您真是太客气了!How do you do? 您好! (初次见面,回答同样用该句)welcome to our hotel欢迎光临!good bye 再见You are welcome / not at all / It’ s mypleasure 不用谢!thank you very much 非常感谢I’m sorry 很抱歉Excuse me 打搅一下!go upstairs/downstairs上楼/下楼This way please 这面请turn right/left 向右/左转go straight on 直走extra bed 加床how are you?fine .thank you!andyou?您好吗?很好!谢谢!您呢??price list 房价表general manager 总经理deputy general manager副总经理general manager’s assistant总经理助理sales department 销售部executive office 总经理办公室front office 前台部food and beverage department餐饮部personal department人力资源部shopping arcade 商场financial department 财务部security department 安全部purchasing department 采购部engineering department 工程部G: guest 客人R: room attendant 楼层服务员1. showing the guests to the room 为客人带路R: Good morning, sir and madam. Welcome to International peace hotel!G: Good morning. Are you a room attendant?R: Yes, I can. What can I do for you?G: Yes. Where is room 2708,please.R: It’s along here. I can show you to your room.(after a while).Here it is.(The room attendant knocks at the floor first. opens it. and precedes the guests into the room and turns on the lights).This way ,please.G: Thank you very much.R: It’s my pleasure! And wish you have a nice trip in HeFei!2. Making up the room.Dialogue one:(The room attendant knock at the door. Then the door opened)R: Good morning! May I clean your room now?G: Well, Thank you! Please come back about 20 minutes.R: Sorry to disturb you. I will come back later. Have a nice day.Dialogue Two:R: Good morning, madam. May I come through, please?G: Good morning! It’s almost 11 o’clock. and my room hasn’t been made up it.R: I’m sorry, madam. I’ll be there as room as I finish this one.G: How along will it take? R: About 10 minutes.Dialogue Three:R: Good morning, sir and madam. May I do the turn-down service for you new?G: Oh, thank you! Would you tidy up a bit in the room? It’s quite a mess now.R: Yes, It’ll just be finished in a few minutes!(After a while)R: It’s growing, dark. Would you like me to draw the curtains and turn on the lights for you!G: Why not! That would be comfortable!R: And three are today’s newspaper, You can read it at anytime you want!G: Oh. Thank you so much!R: I’m always at your service! Good night!3. Laundry service.洗衣服务Dialogue one:G: Good afternoon! I want to have some laundry.R: Yes, sir. just leave it in the laundry bag and sign your name and room number on the laundry list. G: What can I get it back?R: Tonight at 6:00pm.by regular service./Since it is already 3:00pm.you can get them back before 12:00 at tomorrow noon. by regular service.G: Can it be more quickly?R: Express service is avail aide. You can get it back with 4 hours. but it ’s 50% more than the regular service.G: OK, I’ll choose the express service!Dialogue two:R: Excuse me, Sir and Madam. Your clothes are ready. Will you see if they are all right?G: Very good. G: Air conditioner is not cool/heat enough.R: Here you are. R: Well, Let me see! Oh, I’m sorry sir. We’ll contact with engineer department to send some one are G: Oh, How nice! Your hotel’s laundry service is excellent. up to cheek if for you.R: Thank you !That’s just what we should do. Dialogue three4. Repairing G: There is no water in the shower head. Can you call someone to fix it for me.Dialogue R: We’ll call the engineer immediately. I’m sorry for any inconvenience.G: Excuse me! 5. Room serviceR: Yes? G: What would like to take our lunch in our room. Could you bring it here?G: Ah, I’m afraid tore is something wrong with the TV.I can’t turn it on. R: Yes .Of course. Our hotel provides very good room service, sir.R: Well, There is a switch on the beddable, Did you turn on it? G: Very nice. When should me order our lunch?G: Yes, I’ve done is.R: At any time you want. You may dial “2619”to call the room service section directly to order R :I’m sorry. May I have a look at it? breakfast, lunch or dinner.(Trying to fix it, but in rain) G: By the way. What should we do with the plates when we finish eating?R: I’ll send for an electrician to have it repaired. Please wait just a few minutes. R: You can call me to clean it up, or just leave them outside you room.(She leaves the room. Five minutes later. There is a knock on the door). G: Oh, I see. Thank you.R: Housekeeping, May I come in? 6. Miscellaneous servicesG: Yes. Dialogue oneR: Good evening! We are going to check your TV set. R: Good morning. Dear Madam!(Electncian finishes the repairing) G: Good morning. Will you de me a favor?R :Dear sir, everything is OK now, Is there anything dse I can do for you? R: Sure.G: No, Thanks very much! G: I’d like to have some glasses?R: It’s my pleasure .And with you have a sweet evening! R: How many would you like?Dialogue two G: Three.R: Good evening! What’s the matter sir? R: Yes, we’ll send them up right away.Dialogue twoG: The air in the room is stale. Can you do something about it?R: Do you mind if we spray air freshener?/ Do you mind me open the windows for a little whule. G: No go ahead!R: Thank you very much for you understanding!Dialogue threeG: Will you do me a favor? Miss?R: Certainly sir.G: This is my first visit to HeFei. I wonder if your hotel has the morning call service.R: Yes, sir. At what time do you want me to call your up?G: At 6:00 sharp tomorrow morning. please.R: What kind of call would you like. By phone or by knocking at the door?G: By phone. I don’t want to elistrub my neighbors.R: That’s very kind of you sir. Well, I’ll tell the operator to call you up at 6:00 tomorrow morning. G: Thanks!R: My pleasure, sir! Sleep well and have pleasant dreams.Dialogue FourR: Good morning. What can I do for you?G: Yes. I’d like to check out my room. But I want to have the breakfast first!R: Well, Is that any luggage in your room?G: Yes, a lot of luggage.R: I see. I’ll contact the bell service center to get you luggage there. And after you finish your breakfast. You can come to the Front desk to check out your room and get back your luggage directly!G: Wonderful! Thank you!R: You are welcome!Dialogue fiveG: I left my key in the room. Would you open the door for me?R: Sorry, Due to the security reasons. I can not open the door for you. Please contact the front desk. Dialogue sixR: Housekeeping. May I come in?G: Yes, What’s the matter?R: Your smoke detector is flashing, sir. Is the anything burning in your room!G: No, I’ve been smoking a cigar. That’s all.R: May I check your room sir!G: Sure, go ahead.(Checks the room)R: Thanks, sir. I’m sorry to have disturbed you.G: Oh. That’s all right.R: The detector is very sensitive. So if you smoke nest time, Please open the window.G: Oh, That’s all right.R: The detector is very sensitive. So if you smoke nest time. Please open the window.G: Thank you for your suggestion.R:I hope you can stay here happily. And anytime you need half. Just call me! See you!G: Thanks. Bye-bye.新增加部份:1.开门G: I ’m the guest from 1817.And I left key in the room/My key isn ’t available. Would you open thedoor for me?R: I’m sorry. Let me past you call. Thonght to the front desk. Then after they check the identity with you. I’ll call the attendant open the door for you. OK?2.G: When can I take my breakfast?R: You can have your breakfast on the second floor from 6:30am to 9:30am.3.G: I want to have two pokers?R: The pokey is at the price of 10 yuan a box in cash. Including 54 sheets. The ototle price is 10 yuan. Is that OK?4.G: I have to check out my room. And my room number is 1314.R: Well. Please go the front office on the first floor with you luggage. I ’ll call the room attendant to cheek out your room.G: Hello. May I have two more cans of cola? My room number is 1211.R: Of course. I ’ll call the altendant send it to you. Please sign your name and room number on the winelist.6.G: I’m the guest lived in room 2705 two ays before. And I cheeked my room yesterday. I want to ask whether the attendant have found a neck lace in my room.R: Please wait a moment. Lat me check it. Novo your necklace is kept in service center. You can get it back in three months with you indontity card.或者:R: I’m sorry. We haven’t taken any nate about it. Please leave your phone number. After we seek the room again. We’ll contact with you.7.G: I want to get my clothes back.R: Well. What time did you have the laundry?G: At1 .(先生)普通对熟悉的男士的尊称,后面加之姓氏,例如:Mr zhang 张先生。

酒店客房英语单词

酒店客房英语单词
pillow case枕套
coffee table 咖啡桌
wall paper 壁纸
hair dryer 吹风机
standing lamp 地灯
valet stand 衣物架
switch 开关
desk chair (与书桌配套的)椅子
Sauce Cook调味汁厨师
Restaurant Manager饭店经理
Rooms Division Manager房务部经理
Second Chef副厨师长
Second Waiter副领班
Trainee Manager见习经理
Receptionist接待员
Bar Operative酒吧服务员
Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以
B&B 家庭式酒店
Boutique hotel 精品酒店
Resort 度假村
King-size 特大号床
Queen-size 大号床
打扫房间 make up
稍稍整理 tidy up
洗衣项目 laundry items
加快服务 express service
核对 check
包间 private room
heating control 加热控制
ice tongs 冰夹 chair 椅子
bedside table 床头桌
ceiling light 顶灯
luggage stand 行李架
swimming bag游泳袋
power socket 电源插座
dustpan and brush 簸箕和刷子

【酒店】酒店基本实用大全英语

【酒店】酒店基本实用大全英语

酒店的中文解释基本解释1. [public house]∶喝酒的地方2. [hotel] 〈方〉∶较大而设备好的旅馆酒店的英文翻译1.a wineshop; a public house; a liquor shop(一)酒店餐厅英语酒店餐厅英语(一)Plate盘子Dish碟子菜盘Saucer茶碟Bowl碗Soupbowl汤碗Soupplate汤盘Soupcup汤杯Dessertplate点心盘Cheeseplate奶酪盘Fingerbowl洗手盅酒店餐厅英语(二)Cutlery刀叉餐具Tableknife餐刀Carvingknife切肉用的餐刀Fishknife切鱼刀Butterknife黄油刀Fruitknife水果刀Cakeknife切蛋糕刀酒店餐厅英语(三)Fork叉子Dessertfork点心叉Soupladle汤勺(长把)Soupspoon汤匙Dessertspoon点心匙Coffeespoon咖啡勺Teaspoon茶勺Breadbasket面包篮酒店餐厅英语(四)Sugarbowl糖罐Milkjug奶罐Buttercontainer黄油罐Butterdish黄油盘Cruststand调味品架Crust酱油醋瓶Pepperbox胡椒面盒Pepperbottle胡椒面瓶餐具:酒店餐厅英语(五)coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾ablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐酒店餐厅英语(六)dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙酒店餐厅英语(七)knife餐刀cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签酒店餐厅英语(八)盘Plates餐盘Plate椭圆形盘ovalplatter 蔬菜盘vegetabledish 色拉盘saladplate调味盘relishdish甜点盘dessertplate 水果盘fruitplate垫盘serviceplate托盘tray酒店餐厅英语(九)碗Bowls饭碗ricebowl汤碗soupbowl甜食碗dessertbowl 色拉碗saladbowl瓷碗porcelainbowl搪瓷碗enamelbowl(二)酒店客房英语酒店房态英语(一)1、VC(Vacant Clean )空房2、VD(Vacant Dirty)走客房3、OD(Occupied Dirty)未做住客4、OC(occupied clean)已做住客5、O.O.O (Out Of Order)待修房6、ECO (Estemated Check Out)预计退房7、NS(No Smoking)无烟房8、S/O (Slept Out)外睡房9、D/L (Double Lock)双锁房酒店房态英语(二)10、DND (Do Not Disturb)请勿打扰11、MUR(Make Up Room)请即打扫12、RS (Refuse Service)拒绝服务13、N/B (No Baggage)无行李14、L/B (Light Baggage)少行李15、VIP(Very Important People)重要客人16、LSG(Long Staying Guest)长住客17、C/O (Check Out) 结帐18、C/I (Check In)入住标准双人间(ST)标准单人间(SK)豪华双人间(DT)豪华单人间(DK)商务套房(JS)1.酒店客房英语---不要太顾及文法针对情况应对作答俗语说“熟能生巧”只要多听多讲多练习,自然能说得很流利。

酒店客房英语培训

酒店客房英语培训

精品课件
LOGO
句型精选
背 景常识须知
2、客房设施出现问题
➢There's a bad smell in my room.我的房间有一股特别难闻的气味。 ➢My toilet is clogged.我的抽水马桶堵住了。 ➢My ceiling is leaking.我的天花板漏水。 ➢The air-conditioner isn't working.空调坏了。 ➢I'm sorry to hear that.很抱歉听到这样的事。 ➢I'll ask the engineer to check it. 我叫工程人员来检查。 ➢It takes time to repair.修理需要时间。 ➢Can you change a room for me?可以给我换个房间吗? ➢Would Room 3102 be alright?3102房间好吗? ➢Could you change a room,sir?先生,您换个房间好吗? ➢We are really sorry for this.我们实在是非常抱歉。
儿吗?
How do you like this city?
您觉得这个城市怎么样?
This city is famous for its ethnic food.
这个城市以风味小吃驰名。
It's very hot today, isn't it?
今天真热, 是吧?
Your child is so cute.
精品课件
LOGO
Room Cleaning 清理房间

景常识须知
d)道歉
如果是自己的错就说“I am sorry.” 如果是酒店的错,就说“We are sorry.” 注

最全酒店英语词汇(前厅、客房、餐饮)

最全酒店英语词汇(前厅、客房、餐饮)

酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层,地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫,垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底,层,一楼first floor (英)二楼,(美)一楼second floor (英)三楼,(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头住宿登记常用master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.(as soon as possible)尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individual traveler) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防(霍乱、伤寒、副伤寒)Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测(分析)room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken (束)带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座(卧) soft seat( berth) 软座(卧)sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 b erth (upper\middle\lower) 卧铺(上、中、下)occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机(OPERATOR)extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements(stool)大便complications 并发症constipation 便秘corpuscle(red/whit)血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼,火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H.E.(his excellency) 阁下H.M.( his majesty)陛下H.R.H.(his royal highness)殿下P.C.(pour condolence)吊唁P.F.(pour feliciter)谨贺P.P.C.(pour prender conge)辞行P.R.(pour remercier)谨谢Begum 贵夫人(印巴称呼)BO…波(对高级军官尊称)P.P.(pour presenter)谨介绍H.I.M.(his imperial majesty) 皇帝陛下R.S.V.P.(repondez s’il vous plait)候复ASAP(as soon as possible)尽快FYI(for your information)谨此通知IRC(internet relay chat )网上聊天R AND R(rest and relaxation)放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统,总理,外长,部长,大、公使和显要人物的尊称;对王族,贵族,军人或低于部长的官员一般不用)His or Her Highness 殿下(对亲王,王子,公主等到的称呼)His Royal Highness 亲王殿下(对太子和直系王族的尊称)Honorable 对英联邦系统常用于部长,大臣和议员的称呼Maung 貌(男人一般谦虚的自称)Respected and beloved (特别)敬爱的Respected and dear 敬爱的Samdech 亲王(柬埔寨称呼)Thakin 德钦(主人的意思)Their Majesties King XX and the Queen 对国王和王后的称呼Tu。

酒店英语

酒店英语

Housekeeping (客房部)DND sign 请勿打扰标记牌Chamber service 客房服务Wake-up call service 叫早服务Soak 浸泡Rinse 冲洗Linen room 布巾房Turn-down service 做晚床服务Cart 推车Baby-sitting service 托婴服务Vacuuming 吸尘Running an errand 差遣Food and beverage(餐饮部)Usher 领位员Cuisine 烹饪法Spicy 香辣的Recommend 推荐Shred 撕碎、切碎Chili 辣味的Sauce 番茄酱Broccoli 椰菜Crabmeat 蟹肉Worth a try 值得一试Chef 厨师Calculate 计算Print 回执单Sweet 甜Sour 酸Bitter 苦Salty 咸Shredded meat in chili sauce/broccoli with crabmeat sauce. 鱼香肉丝/蟹粉椰菜(中文菜名的翻译方法之一:把原料直接翻译出来)Bill 账单(英)Check 账单(美)A print of the card 信用卡回执(为核对用)Chef’s recommendation 厨师的拿手菜Service charge 服务费Hotelier 旅馆老板Cocktail 鸡尾酒Screw 螺旋开瓶器Rare 嫩的Well-done 煮透的Bottoms up 干杯Free corkage 免收开瓶费First course 第一道菜(指西餐中的头盘)Dim sum 点心Sommelier 斟酒服务员Appetizer 开胃的Executive chef 行政总厨Front office (前厅部)Newly-wed 新婚的Honeymoon 蜜月Reservationist 预定员Air-conditioning 空调Credit card 信用卡Reservation (酒店房间等)预定Registration form 登记表Key card 酒店门房卡Single room 单人房(SGL)Double room 双人大床房(DBL)Standard room 标准间(两个单人床)Suits 套房Executive suits 行政套房Deluxe suits 豪华套房Presidential suit 总统套房常见国际信用卡:VISA 维萨卡、American Express美国运通卡、Master card 万事达卡、Diner Club card 大莱卡、JCB card 日本JCB卡,Credit card(Great Wall, Peony, American Express, JCB, Diner's Club, Visa, Master cards)用信用卡(长城卡、牡丹卡、运通卡、JCB卡、大来卡、维萨卡、万事达卡)Concierge 礼宾部员工Front office manager 前厅部经理Cashier 收银员Receptionist 接待员Porter 门童Average daily rate (ADR) 日均入住率Walk-in guest 未经预定而来的客人No-show 放弃预约的客人Overstay 逗留超过(预定时间)的客人Understay 逗留少于(预定时间)的客人Housekeeping (客房部)Insert 嵌入、插入Switch 开关Adjuster 调节器Temperature adjuster 温度调节器Slide (使)滑动Wardrobe 衣柜Hanger 衣架Bathrobe 浴衣Floor-to-ceiling glass window 落地窗Cozy 舒适的Panel 面板Night stand 床头柜Round the clock 全天的Socket 插座Respectively 分别的,各自的Voltage 电压Razor 剃刀Shaving cream 剃须刀Freshen up 梳洗Tiring 引起疲劳的,累人的Surcharge 额外费Laundry form/list 洗衣单Starch 上浆Stain 污点Guarantee 保证Evening dress 晚礼服On a diet 节食Bunch 窜、束Floor attendant/room attendant/ laundress 楼层服务员/客房服务员/洗衣女工Mini-jar 小型饮用水加热器Service Information Booklet 酒店服务指南King-sized bed 特大床Normal-sized bed 普通床Queen-sized bed 大床Voicemail services 语音信息服务Satellite channels 卫星频道Pay movies 付费电影Laundry 水洗Dry-clean 干洗Pressing 熨烫Breakfast doorknob menu 早餐门把餐单Continental breakfast 欧陆式早餐包括:牛角面包(croissant)和小圆面包(bread roll)、奶油、果酱、咖啡等。

酒店客房英语单词

酒店客房英语单词

门:door门牌号:room number门铃:room bell房卡:key/room card过期:over-due有效的:valid-credential护照:passport身份证:ID-card落地灯:floor lamp/light台灯:reading lamp/light镜灯:mirror lamp壁灯:wall lamp夜灯:night lamp走廊灯:corridor lamp床头灯:bed—side lamp开关:switch服务指南:service directory 信封:envelope信纸:writhing paper风光明信片:postcard圆珠笔:ball pen铅笔:pencil壁橱:closet鞋刷:shoe-shiner拖鞋:slipper衣柜:wardrobe洗衣laundry洗衣服务:laundry service 洗衣单:laundry list填写:Fill in洗衣袋:laundry bag衣架:hanger晾衣绳:slower lap快洗:Express service干洗:dry-cleaned缩水:shrink褪色fade不褪色的:color/fast :衬衫:shirt大衣:coat裤子:trousers:熨烫:Iron修补:Mend 手电筒:flash light蜡烛:candle火柴:match烟缸:ashtray小酒吧:mini-bar瓶:bottle一瓶:a bottle of冰块:ice cute红茶:black tea矿泉水:mineral water雪碧:sprite巧克力:chocolate可乐:coca-cola啤酒:beer果汁:fruit juice电脑:computer鼠标:mouse键盘:key board按钮:button网线:internet line上网:surf on the internet窗户:window窗帘:curtain纱帘:yarn curtain电视TV:television set酒店频道:hotel channel有线电视:cable TV遥控器:remote空调机:air-conditioner电压转换器:transformer电吹风:hair dryer插座:socket吸尘器:vacuum cleaner请勿打扰牌:DND card面巾纸:facial tissue购物袋:shopping bag墙纸:wall paper待修房:out—of—order做夜床:turn down service住客房:occupied room叫醒服务:wake—up service带小孩服务:baby—sitting service客房服务员:room attendant赔偿:indemnity地毯:carpet床:bed床头柜:night table床垫:Mattress床罩:bed cover毛毯:blanket枕套:pillow枕套:pillowcase备用枕头:extra pillow毛毯:blanket点餐牌:room service menu电话机:telephone电话本:telephone directory分机:extension卫生间:washroom毛巾架:towel rack /towel rail毛巾/面巾/浴巾:hand/shower/ face /towel洗脸盆:wash basin马桶:toilet bowl浴帽:shower cap浴衣:bathrobe浴帘:shower curtain浴室:bathroom浴缸:bathtub浴巾:bath towel淋浴:shower bath淋浴喷头:shower防滑垫:non-slip mat梳妆台:dresser镜子:mirror废纸篓:waste-paper basket卫生纸:toilet paper/toilet roll卫生纸架:toilet paper holder吹风机:hair drier水龙头:tap浴皂盒:soap dish手帕:handkerchief剃须刀:shaver电动剃须刀:razor洗发香波:shampoo肥皂:soap洗衣粉:detergent牙膏:tooth paste牙刷:tooth brush剃须膏:shaving cream针线包:sewing kit梳子:comb椅子:chairs指甲剪:nail clipper1、Good morning/afternoon/evening sir/madam. 早上/下午/晚上好,先生/女士。

【酒店】酒店基本实用大全英语

【酒店】酒店基本实用大全英语

酒店的中文解释基本解释1. [public house]∶喝酒的地方2. [hotel] 〈方〉∶较大而设备好的旅馆酒店的英文翻译1.a wineshop; a public house; a liquor shop(一)酒店餐厅英语酒店餐厅英语(一)Plate盘子Dish碟子菜盘Saucer茶碟Bowl碗Soupbowl汤碗Soupplate汤盘Soupcup汤杯Dessertplate点心盘Cheeseplate奶酪盘Fingerbowl洗手盅酒店餐厅英语(二)Cutlery刀叉餐具Tableknife餐刀Carvingknife切肉用的餐刀Fishknife切鱼刀Butterknife黄油刀Fruitknife水果刀Cakeknife切蛋糕刀酒店餐厅英语(三)Fork叉子Dessertfork点心叉Soupladle汤勺(长把)Soupspoon汤匙Dessertspoon点心匙Coffeespoon咖啡勺Teaspoon茶勺Breadbasket面包篮酒店餐厅英语(四)Sugarbowl糖罐Milkjug奶罐Buttercontainer黄油罐Butterdish黄油盘Cruststand调味品架Crust酱油醋瓶Pepperbox胡椒面盒Pepperbottle胡椒面瓶餐具:酒店餐厅英语(五)coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾ablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐酒店餐厅英语(六)dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙酒店餐厅英语(七)knife餐刀cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签酒店餐厅英语(八)盘Plates餐盘Plate椭圆形盘ovalplatter 蔬菜盘vegetabledish 色拉盘saladplate调味盘relishdish甜点盘dessertplate 水果盘fruitplate垫盘serviceplate托盘tray酒店餐厅英语(九)碗Bowls饭碗ricebowl汤碗soupbowl甜食碗dessertbowl 色拉碗saladbowl瓷碗porcelainbowl搪瓷碗enamelbowl(二)酒店客房英语酒店房态英语(一)1、VC(Vacant Clean )空房2、VD(Vacant Dirty)走客房3、OD(Occupied Dirty)未做住客4、OC(occupied clean)已做住客5、O.O.O (Out Of Order)待修房6、ECO (Estemated Check Out)预计退房7、NS(No Smoking)无烟房8、S/O (Slept Out)外睡房9、D/L (Double Lock)双锁房酒店房态英语(二)10、DND (Do Not Disturb)请勿打扰11、MUR(Make Up Room)请即打扫12、RS (Refuse Service)拒绝服务13、N/B (No Baggage)无行李14、L/B (Light Baggage)少行李15、VIP(Very Important People)重要客人16、LSG(Long Staying Guest)长住客17、C/O (Check Out) 结帐18、C/I (Check In)入住标准双人间(ST)标准单人间(SK)豪华双人间(DT)豪华单人间(DK)商务套房(JS)1.酒店客房英语---不要太顾及文法针对情况应对作答俗语说“熟能生巧”只要多听多讲多练习,自然能说得很流利。

酒店英语单词

酒店英语单词

6、Have good to see you again ,sir(madam). 再次见到你真高兴,先生 (女士)。
7、Welcome to our hotel . 欢迎到我们酒店来。
8、Wish you a most pleasant 愿sta您y 在in 我ou们r 宾ho馆tel过. 得愉快。
2、 It’s on the second (third) floor . 在二(三)楼。
3、 Where is the washroom (restroom, elevator)? 请问盥洗室(休息室、电梯)在哪儿?
4、This way ,please. 请这边走
5、Turn left /right. 往左转/右转。
1、Goodbye. See you late. 再见。 待会见。
2、Good night. 晚安。
3、See you tomorrow. 明天见。
4、Goodbye and thank you for coming. 再见,谢谢您的光临。
1、(Do you )Have you a reservation? 您有预定吗?
9、 SorBiblioteka y to have kept you waiting. 对不起,让您久等了。
10、Sorry to interrupt you. 对不起,打扰您了。
11、I’m sorry about this. I apologize for this. 对此表示抱歉。 我为此道歉。
1、May I help you? What can I do for you? Is there anything I can do for you? 我能帮您什么吗? 我能为您干点什么? 有 什么能为您效劳的吗?

旅游英语 以及饭店客房种类

旅游英语 以及饭店客房种类
饭店种类
inn 旅馆,饭店
lodge 小旅馆
tavern 酒店
caravansary 马车店,大旅馆
hostel 招待所
hotel 饭店,酒店
motel(=motor hotel)汽车饭店(旅店)
budget hotel 廉价旅馆
economy hotel(one-star hotel)一星级饭店
some comfort hotel(two-star hotel)二星级饭店
average hotel(three -star hotel)三星级饭店
high comfort hotel(four -star hotel)四星级饭店
deluxe hotel(five-star hotel)五星级饭店
shuttle bus 机场内来往班车
valuables 贵重品
porter 行李员
luggage/baggage 行李
registered/checked luggage 托运行李
light luggage 轻便行李
baggage elevator 行李电梯
baggage receipt 行李收据
trolley 手推车
(4)continental plan(CP) 欧陆式计价(计算房租且包括欧陆式早餐餐费)
(5)Bermuda plan(BP) 百慕大计价(计算房租,包括美式早餐餐费)
旅游英语词汇
room rate 房价
standard rate 标准价
en-suite 套房
family suite 家庭套房
international flight 国际航班

最全酒店英语词汇(前厅、客房、餐饮)

最全酒店英语词汇(前厅、客房、餐饮)

酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层,地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫,垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good—night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W。

酒店各种客房的英语说法

酒店各种客房的英语说法
我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。
I want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
Could I book a double room with bath?
我可以预订一间有浴缸的双人客房吗?
I'd like to a suite with both shower and bath.
我喜欢朝向大海/群山的房间。
我想预订一个既带淋浴又带浴缸的套房。
I'd like a room with a view.
我想要一个风景较好的房间。
I'd prefer a quiet room.
我想要一个安静点的房间。更多信息:.24en./
I'd like a room facing the sea/the mountains.
酒店各种客房的英语说法
经常出差或者出门旅行的人对宾馆酒店的订房效劳应该很熟悉了吧,酒店里不同级别的客房自然也是了如指掌了。不过,你知道这些客房用英文要怎么描述吗?我们就赶紧一起来看看吧。
What kind/type of room do you like/prefer?
请问你要订哪种房间?
We have single rooms,double rooms and suites and deluxe suites and Presidential suites.

酒店英语不同客房的英语说法

酒店英语不同客房的英语说法

酒店英语不同客房的英语说法酒店是旅游行业的重要组成部分,为各类旅客提供舒适的住宿环境是其主要任务之一。

在酒店的运营中,各种不同类型的客房被设计和提供,以满足不同旅客的需求和偏好。

本文将介绍酒店英语中不同客房的英语说法,描述各类客房的特点和适用对象,以便旅客在酒店预订和入住过程中更好地了解和选择。

1. 标准间/单人间 (Standard Room/Single Room)标准间通常是一间面积适中的客房,拥有一张大或者两张单人床。

这类客房设施齐全,包括私人浴室、电视、电话和基本的家具。

标准间适合单人入住或者短期旅行的旅客,价格相对较低。

2. 双人间 (Double Room)双人间拥有一张大床或者两张单人床,适合情侣或者朋友一同入住。

这类客房舒适宽敞,通常提供私人浴室、电视、电话等设施,旅客可以根据需求选择大床房或者双床房。

3. 豪华套房 (Deluxe Suite)豪华套房是酒店中最高级别的客房,面积宽敞,设施豪华。

通常包括独立卧室和起居区,提供顶级的家具、私人浴室和浴缸、液晶电视、迷你酒吧、咖啡机等高档设备。

豪华套房适合那些追求尊贵体验和更高品质住宿的旅客。

4. 套房 (Suite)套房通常由独立卧室和休息区组成,面积较大但比豪华套房稍小。

提供的设施和豪华套房相似,旅客可以享受到更宽敞的空间,并有更多的隐私。

5. 家庭房 (Family Room)家庭房面积较大,通常包括一张大床和一张或者多张单人床。

适合家庭或者一起旅行的朋友入住。

家庭房提供舒适的睡眠环境和基本的设施,以满足一家人或者小团体的住宿需求。

6. 连通房 (Connecting Room)连通房是指两间或多间客房通过门或者门厅相连接,旅客可以同时使用,并方便互相交流。

这种房型适合大家庭或者朋友团队入住,可以在保持私密性的同时享受交流和互动。

7. 行政楼层 (Executive Floor)行政楼层位于酒店的高层,提供独立的接待台和行政楼层休息室等特殊服务。

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酒店客房英语SentencesHousekeeping. May I come in?我是客房服务部的,可以进来吗?When would you like me to do your room, sir?先生,您希望我什么时间来给您打扫房间呢?You can do it now if you like.如果你愿意,现在就可以。

I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。

I'm sorry that your flask is empty.很抱歉您的水壶空了。

May I do the turn-down service for you now?现在可以为您收拾房间了吗?Oh, thank you. But you see, we are having some friends over.噢,谢谢。

但你知道我们邀请了一些朋友过来聚聚。

Could you come back in three hours?你能不能过3小时再来整理?Certainly, madam. I'll let the overnight staff know.当然可以,女士。

我会转告夜班服务员。

Would you tidy up a bit the bathroom?请整理一下浴室好吗?I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的。

Besides, please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来。

It's growing dark. Would you like me to draw the curtains for you?天黑下来了,要不要拉上窗帘?Is there anything I can do for you?还有什么事要我做吗?I'm always at your service.乐意效劳。

Dialogue AA: Housekeeping. May I come in?B: Yes, please.A: When would you like me to do your room, sir?B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?A: Yes, what is it?B: I would like you to go and get me a flask of hot water.I need some hot water to wash down medicine after breakfast.A: I'm sorry that your flask is empty. I'll go and get you an-other flask that's full at once.B: Thank you.Dialogue B(The Turn-down Service)A: Good evening, madam and sir. May I do the turn down service for you now?B: Oh, thank you. But you see, we are having some friends over. We're going to have a small party here in the room. Could you come back in three hours?A: Certainly, madam. I'll let the overnight staff know. They will come then.B: That's fine. Well, our friends seem to be a little late. Would you tidy up a bit the bathroom? I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water. We'd treat our guests to typical Chinese tea.A: Yes, madam. I'll bring in some fresh towels together with the drinking water.B: OK.A: (Having done all on request) It's growing dark. Would you like me to draw the curtains for you, sir and madam?C: Why not? That would be so cozy.A: May I turn on the lights for you?C: Yes, please. I'd like to do some reading while waiting.A: Yes, sir. Is there anything I can do for you?C: No more. You're a smart girl indeed. Thank you very much.A: I'm always at your service. Goodbye, sir and madam, and do have a very pleasant evening. Words and Expressionsflask n. 长颈瓶,热水瓶overnight a. 终夜的,一夜间的cozy a. 舒适的,温暖的service n. 服务,帮助-Good morning,sir.I am an attendant.Would you please show me your room card?-先生你早。

我是服务员,请把房卡给我看一下。

-All right.Here it is.-好的,给你。

-Your room number is 624.Let me take you there.-你的房号是624,我来陪你去。

-Lea me carry your luggage.-我来帮你提行李。

-I'm sorry to trouble you.-麻烦你了。

-Here we are.This is your room.-我们到了。

这就是您的房间。

-Let me introduce our hotel briefily to you.-我简单地介绍一下饭店的情况。

-That's very nice.-那太好了。

-The Barber's,the Shop,Post and Cable Service,Billiards and Table Tennis Room are all on the ground floor.The visitors can do their shopping and have amusements there.The dining-hall is on the seventh floor.Both Chinese and Western food are served.And on every floor there is a dining-room.Service hours are:Breakfast,7.00 to 9.00a.m.;Lunch,12.00 to 2.00p.m.;Supper;6.00 to 8.00p.m.The Bar is on thefirst floor,and the cafe on the second floor.They are open round the clock.The China International Travel Service has an office in the Hotel.-饭店的底层设有理发室、卖品部、邮电服务处、弹子房、乒乓室,客人们可以任意选购物品,进行娱乐活动。

大餐厅设在八楼,中西餐都有。

此外,每一楼层都有自己的餐厅。

开饭时间是:早饭七点至九点;午饭十二点至下午两点;晚饭六点至晚八点。

酒吧间和咖啡厅分别设在二楼和三楼,昼夜营业。

中国国际旅行社在饭店里设有办公室。

-Get a taxi at the reception desk when you get one.-如果你要出租汽车对服务台说一下就成了。

-May I have breakfast in my room?-我可以在房间里用早餐吗?-Of course.We can send three meals to your room if you like.-当然可以。

如果你愿意可以三餐都在房间里吃。

-It's very kind of you.Thanks for your information.-你想得真周到,谢谢你的介绍。

-This is what I should do.-这是我应该做的。

-By the way,I have two trunks on the ground floor.Will you please send them up?-顺便说一声,我有两只箱子在楼下,请你把它们送来可以吗?-Certainly. I have them brought up at once.-当然可以。

我马上把它们送上来。

-All your luggage is here.Seven in all.-你的行李都在这里,共七件。

-This piece is not mine.-这件不是我的。

-One piece is missing.-我少了一件行李。

-Let me check it.-我帮你查一查。

-Why has't my luggage been sent here yet?-为什么我的行李到现在还没送来?-Don't worry.I'll inquire of the China International Travel Service about it?-别着急,我向旅行社问一问。

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