国际商务礼仪(第二版) Unit One Posture Etiquette

Gesture
Gestures that have positive connotations in one culture have negative meanings in another. For example, the V for victory gesture is positive in the United States and in many cultures; in England, however, when the palm is facing in the gesture has a crude connotation. The thumbs-up signal is another positive gesture in North America but is rude in Australia and West Africa. Likewise, the OK sign, though positive in the United States, is viewed as obscene in Brazil. In Belgium and France, the meaning is “worthless” or “zero,” while in Japan, the gesture means money. The beckoning gesture (finger upturned, palm facing the body; the hand is waved back and forth) should be used with discretion; it is offensive to Filipinos, Mexicans, and Vietnamese. The gesture is used to summon people considered inferior, such as prostitutes. Because cultures vary widely in their use of gestures, learning a culture’s common gestures is recommended before visiting the country.
Eyes
• Eye contact is another critical factor when meeting people. • Eye contact increases trust. • It shows confidence and good interpersonal skills. • Eye contact shows respect for the person and business situation.
What is posture?
Lead-in
Posture Etiquette It’s the way to use your postures to send the right nonverbal messages in business world. Once you understand the particulars of posture etiquette, you can tell others that you are confident, approachable, respectful or attentive.
Gesture
‘Stand up straight!’ ‘Pull your shoulders back!’ A good gesture can be described as above, however you will not be able to keep that up the whole day. Therefore make sure you follow the basics listed below: 1. Do not sit on a desk or on any office equipment; sit on a chair. 2. Place your body ‘in’ the chair, put your back up against the back of the chair and your bottom firmly on the seat. 3. Keep your legs together, whether you are male or female. 4. Do not slouch in the office. 5. Lift your feet when walking. 6. Keep your shoes on when you are in the office. 7. Do not put your feet up on the table. 8. Keep your elbows off the furniture. 9. Walk up straight, but comfortable in stride.
Lead-in
Contents: Stance Eye Contract Gestures Distancຫໍສະໝຸດ Baidu Facial Expression
Enjoy the Video
Standing
Head Positive. Two eyes look at the front horizontally, close mouth faintly, Collect jaws infarction neck, smile and natural face expression. Flat your shoulders. Relax your shoulders and go down a little. Vertical arms. drooping your arms naturally. Middle finger align pants seam. Quite hindquarters. Let与裤缝成一条线 your chest be straight, Shrink abdomen and tighten your buttocks. Merger legs. Two legs stand upright and stick together. Two feet Angle into 60 °.
Unit One. Posture Etiquette
Focal Points
1. Lead-in 2. Standing


3. Eyes
4. Gesture 5. Facial Expression
6. Exercises

Lead-in

Posture
Posture is the way you hold your body against gravity while standing, walking, sitting or lying down. Gravity is pulling down your body all the time while you are trying to hold it upright.
Eyes
The length of fixation time ：Should be one-third of the total length of talking time.
Eye contact
斜视
Do not gaze, strabismus and look up and down when talking with people. Eye contact time should control in 30%-60% account for talking time.