商务礼仪英语论文

商务礼仪英语论文

篇一：中西方商务礼仪(英文) differentBusinessEtiquettebetweenchinaandthe

west

i.introduction Businessetiquetteisakindofcivilizationaccumulationofhumanbeing.itbec omesfixedduringthebusinesscommunication,beinghandeddownfromgener ationtogeneration.itisalsoakindofstandardbehaviorobservedbythebusiness menintheircommunication.differentcountrieshavedifferentculturetradition s,sotheirbusinessetiquetteisalsodifferentfromoneanother.Therearegreatcult uraldifferencesbetweentheculturalcoresofconfucianinchinaandthecoresofc hristianinthewest,whichleadstosomedifferencesinthebusinessetiquettebet weenchinaandwest.

ii.TheinfluenceofculturaldifferencesonBusinessEtiquettedifferencesBet weenchinaandthewest

Generallyspeaking,thedifferencesonbusinessetiquettebetweenchinaandt hewestareinfluencedbyseveralculturalfactors,suchasvalues,viewoftime,vie wofspace,viewofdiet,verbalhabitsandnonverbal.Thepapermainlyfocuseso ntimeandspaceapproach.

2.1Fromtheapproachoftime

Thoreauoncesaid,“ifamandoesnotkeeppacewithhiscompanions,perhapsit isbecausehehea rsadifferentdrummer.”now,weusethephrase“thebeatofadiff erentdrummer”toexplainanydifferentpaceoflife.Theattitudestowardtimeva ryfromculturetoculture.anditisunderstandablethatpeopleofdifferentculture sholddifferentviewstowardtime.whenitcomestointernationalbusiness,thevi ewoftimecanbedividedintotwotypes,suchasmonochromictimeandpolychro mictime.countriesthatfollowmonochromictimeperformonlyonemajoractivi tyatatime,whilecountriesobeyingpolychromictimeperformseveralactivities simultaneously.(JeanetteS.113) TheUnitedStatesisamonochromicculture.inmonochromicculture,timeisr egardedassomethingtangible.Ti(:商务礼仪英语论文)meisseenaslinearandmanageable.Therefore,peopleconcentrateonthetas kathand,takingtimecommitmentsseriouslyandbeingaccustomedtoshort-ter mrelationships.Forexample,inthewest,timeisakindof preciousandlimitedresource.Thebusinesspeopleattendthebusinessmeetin gontime.ifsomeonewaslate,hewouldbeconsideredtobelackofhonesty.andth eU.S.businesspeoplealwaysexpecttosolvetheirbusinessproblemswithintwe ntytothirtyminutes.inmonochromiccultures,itisconsideredarudetodotwothi ngsatonce,suchasreadingajournalinameetingoransweringthetelephonewhil esomeoneisinyouroffice.Schedulesandkeepingappointmentsareconsistent withvalueofpeopleinmonochromiccultures. chinesepeoplearetypicalexampleofpolychromiccultures.chinesepeoplear

ewelladaptedtodoingseveralthingsatonceanddonotmindinterruptions.inthei ropinion,peoplearemoreimportantthanschedulestomembersofpolychromic cultures.Theirlifestyleislessorganizedthanthatofmonochromicpeople.inthe ireyestimeisjustlikeacirclethatdoesnothavetheend.Sochinesepeoplearehigh lydistractedandsubjecttointerruptions.Theyconsidertimetobecasualandflex ible.Forexample,tomostchinesetoday,timesimplyflowsfromonedaytothene xt.ifajobisnotdonetoday,maybeitwillbedonethenextdayorthenext.andthebu sinessmeetingwouldgenerallylastforseveralhours. comparedwiththewesterners,fewchineseequatetimewithmoney.whenfore ignbusinessmenarriveinchina,mostchinesewillmakethemsettledowninhote lsandgivethemanopportunitytorestup.Becausechinesedonotexpectthemtoi mmediatelyrushintobusiness.However,generallythisarrangementwillbepol itelybutfirmlyrejectedbyvisitors.whenchineseareinvolvedininternationalbu siness,theywillgetfamiliarwiththewesternconcept“timeismoney”.Buttheyd onotautomaticallyrelateittothepaceofbusiness.

Besides,chinesedonotpaymuchattentiontotheappointment.Sometimeseve nifthereisanappointment,thechinesewouldnotsticktoitseriously.whenpeopl eofdifferentculturesinteract,misunderstandingsoftenariseasaresultofdiffere nttimeview.Forinstance,inthewesterncountries,thebusinesscontactwouldbe pre-arrangedwithinthreetofourweeks.Businesspeoplepre-arrangethebusine sscontactatleasttwoweeksinamerica.Theappointmentisholytoamericans.int hebusinesscommunication,ifsomeoneaskstohaveabusinesscontactatthelast