2020012140商务交际英语2-国家开放大学2019年秋季学期期末统一考试试题及答案

tl,E·time we
,\. bPlicvc the verbal mes 、 age l)'.b e1,.1evc t l1c nonverbal` message
C. believe both of the two kind 、 of languages
0~) ,),)~
8. The three main parts of the delivery of an oral presentation a r e ~ .
11. Manuals can be written for people _at any level of experience. 12. In a persuasive message, you should start by stating your objective. 13. Face your visual aids when you use them during your presentation. H. Being informed of the reason for a delay may help customers wait more patiently. 15. Analyzing your audience is an important part of planning for an oral pre 、 entatio1飞． 16. When taking notes, we need to record everything we can. 17. Listening is the communication form we use most frequently. 18. Do not leave an interview without asking about salary and benefits. 19. A job interview can help you determine whether you want a particular position if i1 1 、
A. nornrnlly 11s 仁;d to show amounts
B. used to s l10w proportions
C. the line that goes from left to right :3. In planning a rr口 nual, which of ti1e fo.lolw·mg 1s most important to consider?
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。
331
I. MUI几、1PLE CHOICE(10 小题，每小题 2 分，共 20 分）
（瓜．心血 let比r indi皿ing the best choice to complete each sentence or answer each question:
,\. Speaking clearly.
B. A voicli ng cl 沁 tr ac,ions.
C. Speaking more loudly than usual.
. VVlwn we !is 且 n to learn, we :should be u 归 ing
.ຫໍສະໝຸດ Baidu
A. casual l区 frning C. active listening
A. Your mvn experience with the topic of the manual. B, \Vhat rhc ime1飞（如\ readers need ro know. C. What you,入vould like to teach the readers书
V\ 加 1 沁妇;) u:ially important when talking on the telephone'!
l. Which of the fo1o1w·ing 1s requ1red in all graphic aids?
八. A title and a so,irce line.
K. 八 title and a graphic. r'--•·• A uni.que number wr re ferencmg purposes. ?. The·vertical axis of a lin,工 chart is
B. piissive listening
1i. Which pan o ftn'efA.cc prov1aes the most nonverbal feelings?
人．丁 lw mou 山．
B. The eyes.
C. The lips.
7. Whtcn a 欢 rhal mes;c.;age 乙md a nonverbal message di 沁 gree with each other, most of
试卷代号： 2140
国家开放大学 2019 年秋季学期期末统一考试
商务交际英语{ 2) 试题
2020 年 1 月
注意事项
一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏 内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带 出考场。监考人收完考卷和答题纸后才可离开考场。
二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答 题纸的指定位置上，写在试卷上的答案无效。
.
A. explain that you have a resume attached
B. explain any gaps in your employment history
C. indicate that you are applying for a particular job
10. The way you talk and act during an interview shows the interviewer whether
A. vocal qualities, nonverbal symbols, and visual aids
B. dress, visual aids, and nonverbal symbols
C. statistics, nonverbal symbols, and dress
9. In the opening paragraph of a letter of application,
A. you can act naturally B. you can advance quickly on the job C. you have good communication skills
II. TRUE/ FALSE(10 小题，每小题 2 分，共 20 分）
Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.