TMC公司绩效考核体系优化研究

TMC公司绩效考核体系优化研究

摘要

绩效管理是人力资源管理的重要内容,在现实工作中具有举足轻重的地位，尤其在目前我国民营企业的人力资源管理工作开展中,如何有效地评估员工的工作表现和绩效状况,持续提高他们的积极性,从而达到组织的战略目标，绩效管理显得尤为重要。

本文以TMC公司为研究对象,探讨该公司的现有绩效考核体系的现状及其存在的问题,在此基础上，设计出一套基于KPI的绩效管理体系，希望能为该公司乃至我国民营企业的绩效管理实提供一套切实可行的思路和借鉴。

本文分为五个部分,第一部分为导论,阐述论文的研究背景、意义、研究方法和国内外的研究现状；第二部分对TMC公司绩效管理工作的现状和存在的问题进行了分析；第三部分探讨了影响TMC公司发展的因素，并结合企业绩效现状和战略目标,建立企业级关键绩效指标体系，对企业级指标进行层层分解和筛选并逐级建立部门和岗位KPI,在此基础上，赋予权重和指标标准，从而建立了一套比较科学、全面、有效的绩效考核体系；第四部分对TMC公司绩效考核体系实施的保障措施进行了阐述；第五部分是KPI绩效考核体系试运行及其比较，反映出绩效考核指标优化的效果。

关键词：绩效考核、关键绩效指标、考核设计

ABSTRACT

As the core of human resource management,performance management is pivotal in practice.At this stage,in particular,it becomes matter of the utmost concern of management that How to assess the working conditions and performance of employees effectively, improve their initiative and creating potential,and achieve the companies' mission.It will not only improve management performance for businesses,improve administrative levels and save time for managers, and avoid the conflict and embarrassing caused by poor performance of employees,but also promote personal development, and help companies achieve strategic objectives by MBO and task implementation. However, to this day, the Chinese private enterprises make less progression the establishment of a new performance management system as a whole, and the prospects are dim.One of the prominent problems is performance indicators. Face the competition and challenges, if those enterprises cannot solve the problem and explore better approaches and tools as soon as possible, the improvement of the competitiveness will be severely restricted.Therefore, it is the prior question to solve for enterprise and highly valued problem for rationales that how to establish the performance measurement indicators effectively.

This article researches typical problem of TMC company in performance indicators and analyses causes, and proposes a set of KPI-based performance management system. We hope we can provide clear specific ideas and solutions for the company or even private enterprises in China in the performance tools.

The article is divided into five sections. The first part is the introduction, it is a description of the background,meaning, methods and ideas, the second part made a conclusion on basic theories of performance management and KPI; the third part analyzed performance management problems and the causes on TMC corporate; the fourth part analyzed the successful performance of the enterprise, with the status of enterprise performance and strategic objectives,finding enterprise KPI dimension, decomposing the KPI dimension and sifting indicators, thus establishing the enterprise KPI system;the fifth part is the guarantee of performance evaluation system; the final part concluded on paper.

Key words: performance assess; key performance indicators; measurement design