城市轨道交通专业英语运营管理方向习题答案

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Part 1 Situational Conversation

情景对话

服务1.1 Service

A.subway; figure out; direction; stops

B.8路到人民公园。您可以从 1.C1口出坐 2.打扰了，您能告诉我从这儿怎样乘坐地铁去火车站吗？ E出口出，上面有公交接驳。3.到了之后在号线。34. 您必须在烈士陵园站下车，换乘

C. 1. arrive 2. pull in 3. from 4. leaves 5. took

A. 1.My wallet is gone! I may have left it on the train.

2. Please tell me the time and direction of the train.

3. Please describe your backpack.

4. It's a blue and black backpack, made of canvas. It's 40 centimeters wide and 60 centimeters long.

5. Please tell me your name and phone number. We'll contact you as soon as we find it.

B. 1.你好，我的公文包被落到列车上了。

2.哦，我的钥匙掉到站台里了!我可以看到他们在轨道上！

3.我很担心。我的文件包里有我们公司许多重要的文件和数据！

4.你能帮我找我的身份证吗？我想是昨天下午掉到站台上了。

5.你好，我的手机不见了。我可以用你的电话打个电话吗？

C. 1. security 2. for a long time 3. peak 4. duty 5. cooperate

1.2 Ticketing 售票

A. 1. Yes, you can.

2. It's three ways.

3. 5 yuan, 10 yuan and 20 yuan.

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4. Ticket Vending Machine B.1. Tickets can be bought at Ticket Vending Machines of each station or use city

card.

2. The chip in the card also allows you to buy tickets at ticket vending booth or in metro. Which is a time-saver if there are long lines at the ticket counter.

3. Introduced the function of AFC system and the work principle of TVM.

4. It's easy. Just go to the ticket office the subway.

5. Related departments revealed that line 5 is completed, would change current ticketing system, achieve new ticketing system according to mileage.

C. 略

A. 1. You can recharge your card at subway stations, convenience stores, banks or online.

2. Public transportation card can also be used to taxis and buses.

3. Your card is not magnetic, we can give you a new card.

4. Please fill in your name and phone number on the receipt.

5. If the passengers need invoice, please go to customer service center to receive.

B. 略

A. 1. 我赶时间我想退票。

2.先生，为什么列车还没到？我要错过我的航班了。

3.你可以告诉我如何退票吗？

4.抱歉，我想换其他的交通工具，那我的票怎么办？

5.这是往返票吗？我多买了一张票，我现在该怎么办？

B. 1. I have been waited for 10 minutes, why did train not come?

2. Cultural Park station due to electrical failure, it can not suspended run.

3.I bought an extra ticket，can I return my ticket?

4.I chosen a wrong destination when I bought my ticket, did I need to buy a ticket again?

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C.略

A. 1. You can ask the Customer Service Center for help.

2. The gate doesn't work, travel beyond destination station, over ticket available and so on.

B. 1. You ticket is underpaid. Please add one yuan.

2. The ticket is invalid. It can only be used on the purchase day.

3. The balance in you card is more than 10 yuan, so an administration fee of 5 percent will be charged.

4. 如果验票异常，票会从投票口弹出，闸门也不会打开。

5. 未使用的有效票如无法验票，可以免费调换一张同样的车票。

C. 1. Could you tell me what can I do for you?

2. I can't enter in.

3. Please follow me to the Customer Service Center.

4. You are welcome.

1.3 Train running 列车运行

A. 1. The subway line 4 the first bus and the last bus time usually 5:30-22:32.

2. Line 3 to line 4 from the sports center to People's Square to catch the last bus.

3. It is 23:00, last train destined for South Railway Station is 22:30.

4. People's Park's the first bus is at 5:42, 18 minutes to the train station.

B. 1. 首趟列车去步行街是6:00。