mater Word 文档外贸函电
张圣 外贸函电Microsoft Word 文档
4.所附价格单和图解目录将给你提供有关你方最感兴趣的型号的具体情况。
•The enclosed price list and illustrated catalogue can provide you with the specifications of the models you are most interested in.
Shipping advice
Forwarding agent
Deceptive manner
False information
Confusion in work
Special express
Shipping space
Exercise : Sentences translation
1. According to the terms of S/C 318, shipment is to be effected by the 20th Jan., and we must have the B/L by the 31th at the latest. We trust you will ship the order within the stipulated time as any delay would cause us great inconvenience and financial loss.
3.收到你公司5月4日询价，得悉你对我们手工制人造革手套感兴趣。现将你所需的详细资料，具有插图的目录和价格单附寄给你。
外贸英文函电全套
Introduction: 1. Channels through which information can be obtained: (the first two are the most reliable sources)
外贸函电——Unit 2 Establishing Business Relationships_ZMC
3. Useful words and expressions
obtain...from: 从……获悉；从……得悉
e.g. I obtain your name from an old friend of mine.
外贸函电——Unit 2 Establishing Business Relationships_ZMC
How to write a company introduction —— general information
The year your company was established Your company’s location If you are a member of a group company What products/services you offer Any Foreign investment that you may have
range of pamphlets for your information. 我们另函给你们寄去了一系列的小册子供 你们了解情况。
establish: 建立 e.g. establish business relationships 建立贸易关系 establish new business 开拓新业务 extend: 延长，扩展，给予 e.g. We would like to extend our business
27种外贸函电范文模版Microsoft Word 文档
1、请求建立商业关系Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。
多年来，本公司经营鞋类进口生意，现欲扩展业务范围。
盼能惠赐商品目录和报价表。
如价格公道，本公司必大额订购。
烦请早日赐复。
此致2、回复对方建立商业关系的请求Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函，不胜欣喜。
外贸函电UNIT2
Sample letter
Dear Sirs ored your name and address from the website: . We were informed that you are one of the biggest importers of tea in UK and you are now in the market for tea. We take this opportunity to approach you in the hope of establishing business relations with you.
Unit Two Establishing Business Relations(建立贸易关系)
New Words & Expressions
enquire into 调查 e.g. The buyer claimed that the goods were damaged in transit, but we must enquire into this matter ourselves. 买方声称货物在运输过程中被损坏了，但是 我们必须亲自调查这件事情。 enquire about 询问关于某事 e.g. They sent us a letter, enquiring about the market condition here. 他们给我们发来了一封信，询问这里的市场 状况。
in compliance with 按照 e.g. In compliance with your request, we are sending you our samples by air. 应你方要求，我们用航空邮件给你们寄去了 我们的样品。 comply (v. ) with 按照，与…相符，遵守，满 足
外贸英文函电作文模板
外贸英文函电作文模板下载温馨提示:该文档是我店铺精心编制而成，希望大家下载以后，能够帮助大家解决实际的问题。
文档下载后可定制随意修改，请根据实际需要进行相应的调整和使用，谢谢!并且，本店铺为大家提供各种各样类型的实用资料，如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等，如想了解不同资料格式和写法，敬请关注!Download tips: This document is carefully compiled by theeditor. I hope that after you download them,they can help yousolve practical problems. The document can be customized andmodified after downloading,please adjust and use it according toactual needs, thank you!In addition, our shop provides you with various types ofpractical materials,such as educational essays, diaryappreciation,sentence excerpts,ancient poems,classic articles,topic composition,work summary,word parsing,copyexcerpts,other materials and so on,want to know different data formats andwriting methods,please pay attention!Hey there! How are you doing? Just wanted to say hi.Well, you know what? I had a really great day today. The sun was shining and everything just felt right.Oh, and by the way, I got this amazing deal on something. It was such a steal!Now, let me tell you about this funny thing that happened to me yesterday. It made me laugh so hard.That's it for now. Catch you later!。
《各种外贸函电书写》word版
各种外贸函电书写 1拒绝对方担任独家代理22 May 2000 Kee&Co.,Ltd 34 RegentStreet London,UK Dear Sirs：Thank you for your letter of 20 May suggesting that we grant you asole agency for our household lines.I regret to say that,at this stage,such an arrangement would be rather premature.We would,however,be willing to engage in atrial collaboration with your company to see how the arrangement works.It would be necessary for you to test the market for our products at your end.You would also have to build up amuch larger turnover to justify asole agency.We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.Yours sincerely,Tony Smith Chief Seller Enc.先生：五月二十日有关建议担任家用亚麻制品独家代理的来信收妥，谨致衷心谢意。
目前时机尚未成熟，不能应允该安排，深感抱歉。
然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。
为证明担任独家代理的能力，贵公司宜就上述货品作市场调查，研究是否可扩大现有营业额。
外贸函电英文范文外贸英语函电范文
外贸函电英文范文外贸英语函电范文一、中英文函电范文对照1、外贸函电:回信外贸函电:回信（英文版） Dear Mr. / Ms,Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely外贸函电:回信（中文版）尊敬的先生/小姐，感谢你来信对我的任命表达的祝贺。
我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。
诚挚的2、外贸函电：回复投诉外贸函电：回复投诉（英文版） 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs:Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly.We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together.We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready.Please keep case no.46 and its contents until called for by our agents who have been informed of the situation.We apologize for the inconvenience caused by our error. Yours faithfully, Tony Smith Chief Seller外贸函电：回复投诉（中文版）——先生:多谢五月二十日有关第252号定单的来信。
外经贸英语函电letter作文信函
外经贸英语函电letter作文信函（建立联系) 经鲍兹威尔先生介绍，我方获悉贵公司的名称与地址。
愿与贵公司建立业务关系，在中国市场销售贵公司的五金产品。
本公司经营五金产品多年，声誉卓著，拥有可靠的销售渠道。
为使贵方对我公司有全面的了解，现随函附寄去我公司宣传手册一本。
盼早日回复。
Dear Sir,We have your name and address through the introduction of Mr. Boswell, who has informed us that you are interested in opening up the market in China. We hope to establish business relations with you for the purpose of marketing your hardware products here.We would like to take this opportunity to introduce ourselves as one of the leading company in China dealing in hardware products, with high reputation and reliable outlets.To give you a general idea of our company, we are enclosing a copy of our brochure. Any proposals concerning cooperation will be given our immediate consideration.We are looking forward to your early reply.Yours faithfullyWrite a letter with the following given particulars.随函附寄陶瓷碟子的询价细目。
函电Microsoft Word 文档 (2)
中国进出口总公司。
天津中国亲爱的先生,非常感谢你的报价11 9。
在讨论我们的董事长,我们决定接受你的条件,试订为4个项目在我们附上订单。
我方将定期订购只要质量达到我们的期望。
此订单,non-delay装运前Year-Spring节日农历新年。
随函寄上我方订单。
我们盼望早日得到你的答复。
你的诚实绿林公司还是总经理Encl。
请a.b.科学和股份有限公司315透镜的道路英国伦敦,345号订单项下的货物。
订购表格2007年11月14日,天津进出口及经验。
总公司。
中国天津。
Qnty物品目录。
CIF悉尼网248床单,120cm、红65 $ 3.5公斤248床单,105cm、黄98 46公斤356枕头,蓝色的205 2.6一双356枕头,樱草花210 2.6一双包装:用棉布包。
装运期:从天津即期装运。
付款方式:不可撤消的信用证可即期汇票一张。
对于女。
三垟和股份有限公司秘书中国进出口总公司。
天津中国亲爱的先生,谢谢你的来信,2002年9月24日寄给我们的印花棉布。
我们的质量和价格均感满意,我们很高兴地给你订购下列货物的理解中,他们将从目前股票价格。
图案。
数量价格500码85 35p一码42p 650码82一码67 56p 430码一码我们希望能找到一个好的市场对这些棉花,并希望更多的订单在不久的将来与你。
我方通常的支付方式是现金付款交单,我们希望他们会接受你。
请寄给我们贵方的销售确认书一式两份。
你的诚实,于军纺织品有限公司经理于军纺织品有限公司315透镜的道路英国伦敦,亲爱的先生,我们很高兴收到你方的订单。
BD / 135罐装的牛肉。
我们接受了秩序,随函寄上345号销售确认书一式两份中的一份,请会签后寄回一份文件。
我们相信你方开立有关信用证。
作为项目和B,我们将安排发货,一旦你方信用证,我们将物品和相应的船。
希望货物将会令贵方满意,我们会有进一步的订单。
你的诚实中国进出口总公司。
经理于军纺织品有限公司315透镜的道路英国伦敦,亲爱的先生,我们很高兴收到您的订单,确定所需的各项产品,在股票。
(完整word版)外贸函电
二十一题翻译1.请告你方能按照什么价格、什么条款、多少数量供应下列商品。
Please let us know at what price,on what terms,in what quantity you can supply us with the following articles.2.我方拟购中国皮鞋，请报最优惠价格。
We are in the market for Chinese leather shoes and should be obliged if you would send us your best quotation.3.我方拟购300辆你公司经营的“五羊”牌自行车，请电开最优惠汉堡到岸价，包括我方的5%佣金。
We are interested in 300 sets of “Five Rams” Bicycles and shall be pleased to have your best offer by cable on CIF Hamburg basis,including our 5% commission.4.请报标题下商品最低价，报盘时，请说明包装情况及最早装运期，并寄商品说明书。
We should be grateful if you would quote you lowest price for the captioned goods.When offering please indicate packing conditions and the earliest possible date of delivery and send us the covering literatures.5.我们有一客户对你们的电动机有兴趣，请电开10台九月期的实盘。
As one of our customers is interested in your Electric Motors,please cable us a firm offer for 10 sets for September shipment.6.我方一客户已获得价值4万美元的各类电线的进口许可证，请报最低价、最优折扣和交货期。
外贸函电文档
外贸函电文档Fundamental Principles of Cargo InsuranceThree main principles of insurance, two subsidiary principles and a doctrine: A basic understanding of the underlying principles of cargo insurance will facilitate the process of claims.1. Principle of Insurable Interest(保险利益原则)2. Principle of Utmost Good Faith (最大诚信原则)3. Principle of Indemnity(补偿原则)Two Subsidiary PrinciplesUnder the indemnity principle, there are two sub-principles:1) Contribution(分摊)2) Subrogation(代位追偿)4. The Doctrine of Proximate Cause (近因原则)Insurable Interest 可保利益原则Insurable means the person insuring must have the absolute ownership of the subject matter insured.Interest means that the person insuring must be the one who stands to bear some financial loss if the risk materializes.If a person does not possess the ownership or he will not suffer from any financial loss, he will have no insurable interest in the subject matter and will not be given the coverage.Utmost Good Faith 最大诚信原则This principle requires both the assured and insurer to deal with each other with the highest standard of honesty.If either party fails to observe good faith, the other may avoid the contract.Breach of good faith may consist of either material misrepresentation, or of non-disclosure of a material fact. Indemnity 补偿原则A cargo insurance policy is basically a contract of indemnity, an agreement or reimburse another individual or legal entity who incurs loss that is covered by an agreement.An indemnity against loss may be partial or whole. A buyer may obtain indemnity insurance, for example, to insure against damage to or destruction of goods that may occur after title has been passed to the buyer.Proximate cause 近因原则Proximate causes refer to the first peril in a chain of events that result in a loss. This concept concerns solely with establishing the actual cause of loss of or damage to cargo in order to reduce the underwriter’s liability to within tolerable limits.It depends on a court’s interpretation of the facts in the case.。
【最新文档】外贸函电范文-推荐word版 (29页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==外贸函电范文篇一：最全的常用外贸函电范文最全的常用外贸函电范文外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。
你的函电是否规范呢？把直接的函电于下文对照看看。
说明涨价原因Dear Sir or Madam:Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.We hope you will understand our position and look forward to your cooperation.With best regards,Hillary说服买家涨价之前下单Dear Sir or Madam:This is regarding our quotation dated 2 November, and our mail offer dated 8November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.For your information, the market is firm and growing. There is very little likelihood of anysignificant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.Yours sincerely,Hillary对价格作出让步Dear Sir or Madam:Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.We look forward to hearing from you.With best regards,Hillary答复在30日有效期的信用状付款的建议Dear Sir or Madam:Thank you for your order of 500b/w TV sets by your letter dated 17 July.We have considered your proposal to pay by a 30-day letter of credit. We do not usuallyaccept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.I am enclosing our sales contract No.834 covering the order. I would be grateful if you would follow the usual procedure.Yours sincerely,Hillary答复直接付款的要求Dear Sir or Madam:Thank you for your letter dated 2 October requesting payment against documents for contracts No.482 and 483.We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of creditwill be required.We would like to say that this exception is allowed only in light of our long and mutually beneficial association.Yours sincerely,Hillary同意修改付款条件Dear Sir or Madam:We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.The following documents will be air mailed to you immediately after shipment is made:1. Bill of lading in duplicate2. Invoice, FOB Shanghai in triplicate3. Guarantee of qualityWe will, of course, notify you by telex as soon as your order is shipped.You can rely on us to give prompt attention to this and any future orders you may place with us.Yours sincerely,Hillary就要求以承兑交单付款作答复Dear Sir or Madam:Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.As an exception, the best we can do for the trial delivery is tooffer you direct payment at sight terms.If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.。
外贸函电——精选推荐
外贸函电第⼆章1、我们从中国银⾏得到贵公司的名称和地址，并获悉贵公司愿同我们建⽴业务关系。
We have obtained your name and address through the Bank of China and understood that you would like to establish business relations with us.2、我们很⾼兴告诉你，你所要的商品属于我公司的经营范围。
We are glad to inform you that the articles required by you fall within the scope of our business activities .3、为了使你对我们经营的产品有⼀个概念，兹附上⼀整套活页说明书。
To give you a general idea of the products we handle ,we enclose a complete set of leaflets .4、承蒙布莱克先⽣介绍，我们得知贵公司的名称和地址。
By the courtesy of Mr. Black, we are given to understand the name and address of your firm .5、现在我们借此机会致函贵公司，希望和贵公司建⽴业务关系。
We now avail ourselves of this opportunity to write to you for the purpose of entering into business relations with you.6、收到样品后，我们就⽴即安排⽣产。
Upon receipt of the samples we will arrange production immediately.7、如能收到你放产品⽬录和报价，将不胜感激。
外贸函电 Word 文档
英文:foreign correspondence就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的语气：各部分语气。
开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
外贸函电书写基本原则：一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。
例如：We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.二、Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。
例如：“You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比“We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month.” 要好。
外贸英语函电大全.doc
外贸英语函电大全.doc 外贸英语函电范文大全外贸英语函电范文：运输篇INDIGO CMPANY LIMITED85 Victory Street, ManilaThe PhilippinessTel：63-2-68000 Fax：63-2-58000113 June 200#Mr. Li MingyangExport ManagerUnitech M T Co. Ltd963 Tianmu Road, 14th FloorShanghai 200070China Dear Mr. Li：Our order No.3979：50 Electric DrillsAs it is now more than two months since we opened a letter of credit in your favor, We should like to know exactly when you could arrange shipment of the goods. Your prompt response will be highly appreciated.Sincerely.Marco FillmoreManaging Director外贸英语函电范文：包装篇Forward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel：(0520) 500000 Fax ：(0520) 500001 Zip Code：215300February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention ：Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account. Please let us have your delivery instruction. Yours faithfully,Kang ZhuangGeneral Manager。
外贸函电模板大全之欧阳美创编
目录Chapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business Relations2. 回复请求建立业务关系Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请Accepting the Invitation to the Business Appointment7. 谢绝会面邀请Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品Sales Letter for Promotion of New Products14. 推销劳务Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the PriceIncrease NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉Apology for Poor Quality of Goods55. 投诉货物数量Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a BusinessTrip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are②(公司性质) in ③(国名或地域名).We are glad that you are interested in ④(产品名称).So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质).We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份).We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. Ifpossible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠),we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料Request for Product LiteratureWe learn from ①(信息来源)that you are②(供货商身份).We③(关注产品途径)and became much interested in your ④(产品名称).We are ⑤(我方公司身份).As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式)the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容).As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式),which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间),we are developing very fast. We pay great attention to ⑦(特别关注之处).We have introduced advanced production equipment from ⑧(国名或地域名).We now export our products to⑨(出口产品目的地).⑩(产品畅销国国名或地名)11(某一特定产品系列) is a is our largest market.○bestseller.We look forward to your trial order.5. 邀请会面Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As②(会议名称)will be held in③(会议地点) from ④(会议起始日)to ⑤(会议结束日),we think you ⑥(对方可能采取的行动).If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点),on ⑨(双方11(我公司会会面日) to discuss ⑩(双方会面商讨事宜). ○面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of②(会议名称)to ③(会面事宜).As a matter of fact, wehad had the intention to meet ④(对方会面人职务)during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事),and are pleased to have a chance to ⑦(有机会之事). We look forward to seeing you in Dongguan.7. 谢绝会面邀请Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日),inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称)at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称),when we ⑦(拒绝会面原因).That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的). 8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日),inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称)at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点).It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间).Attached are ③(附件名称),which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势).They are really ⑥(欲推销产品引以为傲之处).They are at least as good as, if not better than,⑦(与同类产品一样好),but prices are ⑧(价格情况).We expect your feedback before the end of this month. 10. 向不特定客户推销Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型). We are ②(我公司注册地点)，specializing all kinds of ③(产品种类).They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称),which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式).For more related information, you can ⑥(获知信息途径).Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order.Recently,we got in large quantities of ②(新产品名称).Attached please find ③(附件名称).I’d like to inform you that, we are④(优惠措施)on certain items, including ⑤(对方感兴趣产品名称).Would you have a look at the attached catalogue? If you wish to order large quantities,⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit. We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户Sales Letter to New CustomersWe are glad to learn, from①(信息来源),that you are interested in ②(产品名称).We ③(经营情况).Attached please find ④(附件名称).⑤(欲知详细信息),please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use.A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称).We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from①(信息来源),that you are in need of ②(某种职业工作人员).We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数)for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份).They all have ⑦(工作经历持续时间)experience, in a ⑧(工作单位).We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if⑩(所需帮助事宜). We hope to have morecooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAArated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discountfor your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For longlasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us ofthe shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C.We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here.As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our longterm trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the PriceIncrease Notice Thank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However,you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade.It protects the rights andinterests of both of us.It is our usual case accept ④(信用证种类) when we do business internationally.We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32.接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms,which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered,that is,we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you.Though it will add to our cost,we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import,we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类). We’ll let you know once we have ⑦(信用证种类)opened.33.要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However,on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requestedto amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment,we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34.信用证修改Amendment to L/CThanks for the email asking us to make amendment to our L/C.As requested,the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email,we checked the details and found ③(信用证错误数量) in our L/C.We are r eally sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment.The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment.We expect to receive the first shipment at the date stated in the contract.35.付款通知 Payment NoticeAs agreed,we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues,we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36.收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal.In view of ②(说明原因),we will ③(我方立即办理事宜)immediately.Supplementary to this email,we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention.If you haven’t received the payment of the goods,please keep us advised as far in advance as possible.37.催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38.催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39.索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40.寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look.We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41.包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ② (对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated pany.We believe you will give special care to the packaging to avoid any possible damage.42.回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me. 43.装运时间Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board s.s“⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in timeto meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44.回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45.催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步). Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46.回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem. The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47.出货通知 Shipment AdviceWe are pleased to inform you that we have completed theshipment of ①(产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48.货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49.投诉货物未寄达 Complaint about Goods Arrival Failure。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
1. 因此如果贵方服装质量令人满意，价格合理，我们将大量地进行常规订购。
If therefore the quality of your garments is satisfactory and the prices are right, we expect to place regular orders for fairly large quantities.2 我方一位客户想要购买中国红茶。
One of our customer is in the market for Chinese Black Tea.3 我们利用此次机会写信给贵方，看看是否能够与贵方建立贸易关系。
We avail ourselves of this opportunity to write to you and see if we can establish business relations with you.4 如果你方价格与市价相符，我们将订购500台。
If your price is in line, we will send you an order for 5,000 sets.5 如果你方给予10%的折扣，我们将订购10000打。
If you allow us 10% discount, we will order 10,000 dozen.6 如果你方价格有竞争力的话，我们将向你方发出订单。
If your price is competitive, we will place an order with you.7承蒙贵国商会的介绍，我们得知贵公司想要购买丝绸制品。
We owe your name and address to the Chamber of Commerce in your country, through whom we learned that you are in the market for silk product.8We shall be pleased if you will furnish us with your lowest quotation for the following goods.如果你们为我们提供下列产品的最低报价，我们将会很高兴。
9 请将贵方样品和价格单，以及有关支付方式和交货期的信息寄予我方。
Please send us your samples and pricelist, as well as information about terms of payment and time of delivery.10we look forward to receiving your favorable reply.我们盼望收到贵方合意的回复。
11 Your prompt reply is highly appreciated.如能尽快回复，将不胜感激。
12 We will contact you when we need to place an order.当我们需要下订单时将与贵方联系。
13 We are making you the following offer, subject to your reply reaching here within five days.根据你方回复到达这里在五天之内，我们做如下报价。
14 Please note that the market for the goods is rising and our price cannot remainunchanged for long. 请注意，目前这种产品的市场行情看涨，我们的价格不会保持很长时间。
15 Payment of the purchase is to be effected by an irrevocable letter of credit in our favor,payable by draft at sight in London. 我们希望支付的方式为不可撤销信用证，在伦敦即期。
16 On condition that you take more than 2,000 sets, we are prepared to offer this specialprice of $ 9.15 per set, 5% discount. 如订购2000台以上，准备特价报盘，每台9.15美元，5%的折扣。
17 We have cut our price to the limit. We, regret, therefore, being unable to comply you’re yourrequest for further reduction.我们已经将价格降至极限，因此，很遗憾无法同意您要求再次降价的请求18 We are not in a position to entertain business at your price, since it appears to be on thehigh sight.由于价格过高，我们恐怕无法按此价格成交。
19 The price you counter offer is not in line with the prevailing market. 你方还盘与现行市场价格不符。
20 If the quality is up to our expectation, we shall send further orders in the near future. 我方随附试购单，如贵方产品质量达到我方期望，我方不久将有大量订货。
21 Delivery will be made immediately on receipt of your letter of credit. 一旦收到你方信用证，立即发货。
22 Your order is receiving our immediate attention, and you can depend on us to effectdelivery well within your time limit. 我方非常重视贵方订单，我方将在有限时间内尽快发货。
23 We have the pleasure of placing an order with you for 1,5000 dozen blouses at US $ 260per dozen CIF New York, based on your catalogue No. 66 of December 25. 我们很高兴按你方12月25日目录本向你方订购1500打女士衬衣，每打260美元，CIF纽约价。
24 With regard to terms of payment, we regret being unable to accept documents againstpayment. 关于支付方式，我方很抱歉我们无法接受付款交单。
25 My home office have consent to amend the term of payment in accordance with yourrequest. 总公司已同意按你方要求修改付款条件。
26 In such a case, the exporter is obliged to urge the importer to establish the L/C in time inorder not to delay shipment. 此种情况下，出口商不得不催促进口商及时开立信用证，以确保不延期装运。
27 We are pleased to inform you that we have be requested to open a confirmed andirrevocable letter of credit in your favor. 我们很高兴地通知你方，我们已开立以你方为受益人的保兑的、不可撤销的信用证。
28The packing of this article features novel design and diversified styles.该产品的包装特点是设计新颖、形式多样。
29The inner packing must be attractive and helpful to the sales.内包装必须具有吸引力，能够促进销售。
30Our packing will prove satisfactory in every respect to your customers.我方包装将在各方面使你方客户满意。
31Please stencil “HANDLING WITH CARE”“KEEP DRY”on the outer packing. 请在外包装上标明“小心轻放”“保持干燥”字样。
32Please see to it that the goods should be covered insurance for 130% of invoice value against All Risks.请注意货物保险须按发票价格的130%投保一切险。
33We can arrange insurance on your behalf. 我们可以为你方办保险。
34Insurance is to be effected by the seller for 110% of the invoice value against All Risks and War Risks. 保险由卖方按发票金额的110%投保一切险和战争险。
35The goods are being prepared for immediate delivery and will be ready for shipment tomorrow. 货可以立即交付，准备明日装船。
36We regret to inform you that the goods received are not in accordance with your samples.我们很遗憾地告知，我们收到的货物与你方提供的样品不符。
37 Your price is quite in line, but the time of shipment is too distant.你们的价格很合理，但装运期太远。
38lease make sure that the clause of the L/C are in accordance with those contract.请确认信用证内容和合同一致。