Managing Quality 2
英文翻译版质量管理制度及职责
英文翻译版质量管理制度及职责Quality Management System and Responsibilities1.0 IntroductionOur organization is committed to delivering high-quality products and services to our customers. In order to ensure consistent quality, we have implemented a Quality Management System (QMS) that fully complies with ISO 9001:2015 requirements. This QMS covers all aspects of our operations, from design and development to delivery and customer service.2.0 Quality PolicyOur Quality Policy is to provide products and services that meet or exceed customer expectations through the continual improvement of our QMS. We achieve this by:- Understanding and meeting customer requirements- Applying effective design and development processes- Implementing rigorous quality inspections at all stages of production- Continually reviewing and improving our processes and systems- Providing ongoing training and development to our employees- Meeting all legal and regulatory requirements3.0 QMS DocumentationOur QMS is documented in a Quality Manual, which outlines our policies, procedures, and processes. This manual is available to all employees and is updated as necessary to reflect changes in our operations or ISO requirements.4.0 QMS Responsibilities4.1 Top ManagementTop management is ultimately responsible for the success of our QMS. They are responsible for ensuring that:- The QMS is effectively implemented and maintained- The Quality Policy and objectives are established and communicated throughout the organization- Appropriate resources are allocated to the QMS- The QMS is regularly reviewed to ensure its effectiveness4.2 Quality ManagerThe Quality Manager is responsible for leading the implementation and maintenance of the QMS. Their responsibilities include:- Developing and maintaining the Quality Manual- Coordinating QMS training and education- Conducting internal audits and leading external audits- Managing and facilitating corrective and preventive actions- Providing feedback to top management on the effectiveness of the QMS4.3 EmployeesAll employees have a responsibility to ensure that the QMS is implemented and maintained. Their responsibilities include:- Understanding and following all QMS policies, procedures, and processes- Identifying and reporting quality issues or non-conformities- Contributing to the continuous improvement of the QMS5.0 ConclusionOur QMS is critical to the success of our organization. By adhering to ISO 9001:2015 requirements and following our Quality Policy, we are confident that we can consistently deliver high-quality products and services to our customers. By working together and fulfilling our QMS responsibilities, we can ensure the ongoing success of our organization.。
quality的用法总结大全5篇
quality的用法总结大全quality的用法总结大全精选5篇（一）1. Quality as a noun:- The quality of a product or service: The quality of their products is very high.- A characteristic or feature that something possesses: One of the quality of a good leader is good communication skills.- A degree or grade of excellence: She was only interested in top quality.- The standard of something as measured against other things: This car is of poorer quality compared to others in the same price range.2. Quality as an adjective:- Describing something of a high standard or excellence: They are known for their quality products.- Describing something characterized by a particular feature: She has a quality voice.3. Quality as a verb:- To assess or judge the quality of something: It is important to quality check all products before they are shipped.- To make or produce something to meet a certain standard or specification: They pride themselves on quality manufacturing.4. Quality in specific contexts:- Quality control: The process of ensuring that products or services meet certain standards of quality.- Quality management: The process of managing and improving the quality of products or services.- Quality assurance: The systematic process of ensuring that a product or service meets specified requirements.- Quality improvement: The ongoing efforts to improve the quality of products or services.5. Phrases and idioms with \quality的用法总结大全精选5篇（二）1. Rain作名词时，表示雨水。
管理制度qm英文
管理制度qm英文1. IntroductionThe Quality Management System (QMS) is a framework of policies, processes, and procedures that ensures the highest standards of quality are consistently maintained and improved within an organization. The purpose of the QMS is to provide a structured and systematic approach to managing quality, thereby ensuring customer satisfaction and continuous improvement.2. ScopeThis QMS applies to all aspects of the organization’s operations, including the design, development, production, and delivery of products and services. It encompasses all employees, departments, and functions within the organization, and extends to external parties such as suppliers and customers.3. PolicyThe organization is committed to delivering products and services that meet or exceed customer expectations. This commitment is demonstrated through the implementation of the QMS, which is based on the following principles:a. Customer Focus: Understanding and meeting customer requirements is the primary focus of the QMS.b. Leadership: Management is responsible for establishing and maintaining the QMS, and for providing the necessary resources and support for its implementation.c. Engagement of People: All employees are encouraged to actively participate in the QMS, and to contribute to the achievement of quality objectives.d. Process Approach: Quality is managed through a systematic approach that identifies, understands, and manages interrelated processes.e. Improvement: Continuous improvement is a fundamental component of the QMS, and is achieved through the use of data and analysis to drive change.f. Evidence-Based Decision Making: Decisions are made based on analysis, evaluation, and data.g. Relationship Management: The organization maintains mutually beneficial relationships with its suppliers and other external parties.4. PlanningThe organization establishes quality objectives at relevant functions and levels, in order to support the delivery of products and services that meet customer requirements. The QMS isdesigned to ensure that these objectives are measurable, consistent with the organization’s policy, and provide a framework for continual improvement.5. SupportThe organization provides the necessary resources for the implementation and maintenance of the QMS, including infrastructure, human resources, and training. There is also a process for identifying, acquiring, and managing external resources that are necessary for the implementation of the QMS.6. OperationThe operation of the QMS is a series of interconnected processes that ensure the effective delivery of products and services. These processes are designed to manage all aspects of the organization’s operations, from design and development, through to production, delivery, and customer service.7. Performance EvaluationThe organization continually monitors, measures, and analyzes the performance of the QMS, in order to determine its effectiveness, and to identify opportunities for improvement. This includes the use of data and analysis to drive change, and to make evidence-based decisions.8. ImprovementThe organization maintains a process for identifying, implementing, and measuring improvements to the QMS. This process is based on the analysis of data and performance, and is designed to drive continuous improvement within the organization.9. ConclusionThe Quality Management System is a fundamental tool for ensuring the highest standards of quality are consistently maintained and improved within an organization. By providing a structured and systematic approach to managing quality, the QMS supports the delivery of products and services that meet or exceed customer expectations. Through the continual monitoring, measurement, and analysis of the QMS, the organization is able to identify opportunities for improvement, and to drive continuous improvement within the organization.。
quality
qualityQualityIntroduction:Quality is a term that is often used to describe the standard or level of excellence of a product or service. It is a measure of how well something meets the requirements, expectations, or needs of individuals or organizations. Quality has become a critical factor in today's highly competitive marketplace, as customers have become more discerning and demanding. In this document, we will explore the concept of quality, its importance, and how it can be achieved and maintained in various industries.Importance of Quality:Quality plays a vital role in the success and growth of any business. It is no longer just about delivering a functional product or service. With increasing customer expectations, organizations need to focus on providing high-quality offerings to enhance customer satisfaction and gain a competitive edge. Quality can help improve customer loyalty, increase market share, and contribute to long-term business success. Moreover, it can lead to cost savings by reducing rework, warranty claims, and customer dissatisfaction.Achieving Quality:Achieving quality requires a systematic approach that involves every aspect of the product or service lifecycle. It begins with understanding customer needs and expectations, as they are the ultimate judge of quality. This information serves as a foundation for setting quality objectives and defining the criteria to measure quality. The next step is to design and develop products or services that meet these requirements. This includes selecting the right materials, using effective manufacturing processes, and employing skilled workers. Quality control measures should also be implemented throughout production to identify and address any defects or deviations from the desired standards. Finally, organizations should continuously monitor and improve their quality performance to ensure ongoing customer satisfaction.Quality Management Systems:To consistently achieve and maintain high-quality standards, many organizations adopt Quality Management Systems (QMS). A QMS is a set of policies, processes, and procedures that provide a framework for managing quality throughout an organization. The most widely recognized QMS is the ISO 9000 series, which provides internationally recognized standards for quality management. Implementing a QMS can help organizations establish a systematic approach to quality,improve internal processes, and enhance customer satisfaction. It includes elements such as quality planning, quality control, quality assurance, and continuous improvement.Different Dimensions of Quality:Quality can be assessed from various dimensions depending on the context. Some common dimensions of quality include:1. Performance: This dimension measures how well a product or service performs its intended function. For example, in the automotive industry, performance may be evaluated based on factors such as speed, fuel efficiency, and handling.2. Reliability: Reliability refers to the consistency and dependability of a product or service to perform as expected over time. It measures the likelihood of failure or breakdowns. Reliability is crucial in industries such as aerospace, healthcare, and technology.3. Durability: Durability assesses how long a product or service lasts before it wears out or becomes obsolete. It is often relevant to industries such as construction, appliances, and electronics.4. Aesthetics: Aesthetics refers to the visual appeal and attractiveness of a product or service. It plays a vital role in industries such as fashion, interior design, and consumer electronics.5. Serviceability: Serviceability measures the ease and speed with which a product can be repaired or maintained. It is important in industries such as telecommunications, heavy machinery, and healthcare.6. Cost: Cost is a dimension of quality that weighs the value provided by a product or service against its price. It takes into account factors such as affordability, value for money, and return on investment.Conclusion:Quality is a critical aspect of any product or service. It not only satisfies customer needs and expectations but also contributes to the overall success of an organization. Achieving and maintaining quality requires a systematic approach, starting from understanding customer requirements to continuous improvement. Quality Management Systems provide a framework for managing quality effectively and efficiently. By focusing on differentdimensions of quality, organizations can enhance customer satisfaction, reduce costs, and gain a competitive advantage in the market.。
品质异常升级流程
品质异常升级流程Quality issues can have a significant impact on a company's reputation and bottom line. 品质问题可能会对公司的声誉和底线产生重大影响。
It is crucial for businesses to have a well-defined process in place to address and resolve any quality abnormalities that may arise. 公司需要建立一个明确定义的流程来解决可能出现的任何品质异常。
This process should involve key stakeholders from various departments, including production, quality control, and management. 这个流程应该涉及来自各个部门的关键利益相关者，包括生产、质量控制和管理人员。
One key aspect of upgrading the quality abnormality resolution process is to ensure clear communication channels are established.提升品质异常解决流程的一个关键方面是确保建立清晰的沟通渠道。
This includes clearly defining roles and responsibilities for each stakeholder involved in the process. 这包括明确定义每个流程中涉及的利益相关者的角色和责任。
By fostering open communication, issues can be addressed more effectively and efficiently. 通过促进开放式沟通，问题可以更有效、更高效地得到解决。
把控质量 英文
把控质量英文1. 把控质量是企业成功的关键。
Ensuring quality is the key to business success. In today's competitive marketplace, customers have high expectations for the products and services they purchase. By maintaining strict quality standards, companies can meet customer demands, build trust, and differentiate themselves from competitors.2. 有效的把控质量需要全面的质量管理体系。
Effectively ensuring quality requires a comprehensive quality management system. This involves defining quality criteria, establishing processes and procedures for quality control, and continuously monitoring and improving performance. It also requires a culture of quality throughout the organization, with everyone committed to delivering excellence.3. 把控质量有助于提高生产效率和降低成本。
Monitoring and managing quality can help improve production efficiency and reduce costs. By identifying and addressing quality issues early on, companies can avoid rework, waste, and delays. This, in turn, leads to higher productivity, lower costs, and improved profitability.4. 持续改进是把控质量的重要环节。
质量总监英文面试自我介绍
质量总监英文面试自我介绍English Self-Introduction for a Quality Director Position.Good day, esteemed members of the interview panel. It is an honor to have the opportunity to introduce myself for the position of Quality Director. My name is [Your Name], and I have extensive experience in leading and managing quality assurance programs in diverse industries.My journey in the realm of quality management began many years ago, when I graduated from [Your University] with a degree in [Your Major]. Since then, I have been passionately committed to ensuring that products and services meet the highest standards of excellence. My career has spanned across multiple organizations, allowing me to gain insights into different business cultures and quality frameworks.One of the key strengths that I possess is my abilityto lead change. In my previous role as a Quality Manager, I spearheaded a significant transformation in the quality management system. By implementing new processes and tools, I was able to enhance the efficiency of quality checks and reduce the number of defects by over 30%. This not only improved customer satisfaction but also led to cost savings and increased profitability.My leadership style is founded on the principles of collaboration and continuous improvement. I believe that a strong quality culture is one that encourages feedback, learning, and continuous refinement. To this end, I have always strived to create an environment where team members feel comfortable sharing ideas and suggestions. This approach has helped me to build teams that are not just compliant with quality standards but also proactive in identifying and addressing potential issues.Moreover, I am proficient in using various quality management tools and techniques. This includes Six Sigma, Lean Management, and statistical analysis. My experience with these tools has allowed me to identify and implementprocess improvements that have led to significant gains in productivity and quality.In addition to my technical skills, I also possess strong interpersonal and communication abilities. As a Quality Director, it is crucial to be able to effectively communicate with stakeholders from different backgrounds. Whether it is explaining complex quality concepts to non-technical personnel or negotiating with suppliers, I have always been able to convey my thoughts clearly and persuasively.My approach to problem-solving is both strategic and practical. I believe in taking a holistic view of quality issues, analyzing their root causes, and devising sustainable solutions. My decision-making is always based on data and evidence, ensuring that we make informed choices that align with the organization's objectives.I am also passionate about continuous learning. The field of quality management is constantly evolving, and it is essential to stay updated with the latest trends andbest practices. To this end, I regularly participate in conferences, workshops, and online courses to enhance my knowledge and skills.In conclusion, I am confident that my experience, skills, and leadership abilities make me an ideal candidate for the position of Quality Director. I am excited about the opportunity to contribute to the continued success of your organization by leading its quality assurance efforts. Thank you for considering my application, and I look forward to the possibility of discussing my qualifications further.。
品质管理英文术语大全
品质管理英文术语大全1. IntroductionIn the field of quality management, it is important to have a good understanding of the various terminology used. This document provides a comprehensive list of quality management terms in English.2. Quality Management Terms2.1 Quality•Quality: The degree to which a product or service meets the requirements and expectations of customers.•Quality Assurance: The process of systematically ensuring that a product or service meets specified requirements.•Quality Control: The process of checking that a product or service meets specified requirements.2.2 Quality Management Systems•ISO 9001: The international standard for quality management systems.•Quality Policy: A formal statement by an organization of its overall intentions and direction pertning to quality management.•Quality Objectives: The specific goals and targets set by an organization with respect to quality management.•Process Approach: Managing activities and resources as processes to achieve desired outcomes.2.3 Quality Planning•Quality Planning: The systematic process of identifying the quality-related activities that need to be performed to ensure that objectives are achieved.•Quality Metrics: The measurements used to evaluate the performance of processes, products, and services.•Risk Management: The process of identifying, assessing, and prioritizing risks to minimize or eliminate their impact on project objectives.2.4 Quality Assurance•Quality Audit: An independent examination to determine whether quality activities and related results comply with planned arrangements.•Supplier Quality Assurance: The process of assessing and ensuring the quality of products or services provided by suppliers.•Quality Management Review: An evaluation of the effectiveness and suitability of the quality management system.2.5 Quality Control•Statistical Process Control: The use of statistical techniques to monitor and control processes to ensure their stability and predictability.•Inspection: The process of examining a product or service to determine its conformity to specified requirements.•Defect: A nonconformance of a product or service with specified requirements.2.6 Continuous Improvement•Plan-Do-Check-Act (PDCA): A four-step iterative process for achieving continuous improvement.•Kzen: A Japanese term meaning continuous improvement.•Six Sigma: A data-driven approach forimproving the quality of processes by reducing variation and defects.3. ConclusionThis document has provided a comprehensive list of quality management terms in English. It is important for professionals in the field of quality management to have a good understanding of these terms in order to effectively communicate and implement quality management practices.。
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Flow Charts
MRI Flowchart
1. 2. 3. 4. 5. 6. Physician schedules MRI Patient taken to MRI Patient signs in Patient is prepped Technician carries out MRI Technician inspects film 7. 8. 9. 10. If unsatisfactory, repeat Patient taken back to room MRI read by radiologist MRI report transferred to physician 11. Patient and physician discuss
Does not correct deficiencies in process or product
It is expensive
Issues
When to inspect
Where in process to inspect
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6 - 15
Material (ball)
Grain/Feel (grip) Size of ball
Method (shooting process)
Aiming point Bend knees Hand position Lopsidedness Follow-through Balance
Air pressure
Figure 6.6
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6-3
Seven Tools of TQM
(b) Scatter Diagram: A graph of the value of one variable vs. another variable
Upper control limit
Target value Lower control limit
Time
Figure 6.6
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Cause-and-Effect Diagrams
Measure the process When a change is indicated, find the assignable cause Eliminate or incorporate the cause Restart the revised process
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6 - 13
An SPC Chart
Plots the percent of free throws missed
20%
Upper control limit
10%
Coach’s target value
0% | | 12 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Lower control limit
When and Where to Inspect
1. At the supplier’s plant while the supplier is producing 2. At your facility upon receipt of goods from the supplier
3. Before costly or irreversible processes
Productivity
Absenteeism
Figure 6.6
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6-4
Seven Tools of TQM
(c) Cause-and-Effect Diagram: A tool that identifies process elements (causes) that might effect an outcome Cause
Game number
Figure 6.8
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Inspection
Involves examining items to see if an item is good or defective Detect a defective product
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Inspection
Many problems
Worker fatigue
Measurement error
Process variability
Cannot inspect quality into a product Robust design, empowered employees, and sound processes are better solutions
Training Conditioning Consistency Concentration Motivation Rim alignment
Rim size
Missed free-throws
Rim height
Backboard stability
Manpower (shooter)
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8 1 2 3 4 5 6 7 80% 9 20%
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6 - 12
11 10
Statistical Process Control (SPC)
Uses statistics and control charts to tell when to take corrective action Drives process improvement Four key steps
6 - 11
54
10 –
0 – Room svc 72% 16%
12 4
Check-in Pool hours 5% 4%
3
Minibar 3%
2
Misc.
Causes and percent of the total
© 2011 Pearson Education, Inc. publishing as Prentice Hall
Tools of TQM
for Generating Ideas
Check sheets
Scatter diagrams
Cause-and-effect diagrams
Tools to Organize the Data
Pareto charts Flowcharts
4. During the step-by-step production process 5. When production or service is complete 6. Before delivery to your customer
7. At the point of customer contact
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Source Inspection
Also known as source control The next step in the process is your customer Ensure perfect product to your customer
Distribution Frequency
Repair time (minutes)
Figure 6.6
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6-8
Seven Tools of TQM
(g) Statistical Process Control Chart: A chart with time on the horizontal axis to plot values of a statistic
Materials Methods
Effect
Manpower
© 2011 Pearson Education, Inc. publishing as Prentice Hall
Machinery
Figure 6.6
6-5
Seven Tools of TQM
(d) Pareto Chart: A graph to identify and plot problems or defects in descending order of frequency
Figure 6.6
© 2011 Pearson Education, Inc. publishing as Prentice Hall 6-7
Seven Tools of TQM
(f) Histogram: A distribution showing the frequency of occurrences of a variable