轨道交通英语口语Unit 1-问讯处
轨道英语(Unit1-Unit2)
Dialogue 1 p;Excuse me! 打扰一下。 c;Yes？ 有什么可以为您效劳的吗？ p;Which train is bound for Shanghai,please? 请问去上海坐那趟车？ c;You can take Traian 1598. 您可以乘坐1598次列车。 p;What time is the train due to leave？ 这趟车什么时候开？ c;It departs at 17;13. 17点13分。
Unit 2 At the Book Office 第二单元 在售票处 p=Passenger 乘客 c=Clerk 客运员 （Some passengers are getting tickets.一些乘客正在买票。） Dialogue 1 c;Hello,can I heip you? 您好，能为您效劳吗？ p;I’d like to book a first class berth ticket on T180 to Jinan for the day after tomorrow. 我要订一张后天去济南的T180次的软卧票。 c;Would you take an upper berth?That’s the only one left .上铺行吗？只有一个上铺了。 p;Yes,of course.How much is it? 好的。多少钱？ c;Two hundred and eighty-five yuan,please. 285元。 p;Here you are. 给您钱。 c;Thank you.Here’s your ticket ang the change.Please check it. 谢谢。这是您的车票和找的零钱。请检查一下。 p;Thank you. 谢谢。 c;With pleasure. 不用谢。 Dialgue 2 c;Hello,what can I do for you? 您好，能为您效劳吗？ p;I want to buy tow tickets to Shanghai for today. 我想要买两张今天去上海的票。 c;Sorry,today’s tickets are all sold out. 对不起，今天的票都卖完了。 p;May I book the tickets for tomorrow? 我 车站篇 Unit 1 At the Information Office 第一单元 在问讯处 P=Passenger C=Clerk (At the information office some passengers are asking for information. 一些乘客正在问讯处问讯）
城市轨道英语口语
城市轨道英语口语今天我们来学习一些关于城市轨道交通的英语口语，这些表达可以帮助我们在日常生活中更流利地交流。
1. Subway 地铁A: How do you usually get to work?B: I take the subway. It's fast and convenient.2. Station 站台A: Excuse me, can you tell me where the nearest subway station is?B: Sure, it's just a few blocks down the street.3. Platform 站台A: What's the next train arrival time?B: The train will arrive in five minutes. Please wait on the platform.4. Train 列车A: Is this the right train to take to get to the museum? B: Yes, this is the train. It will take you directly there.5. Carriage 车厢A: Is this carriage crowded?B: No, it's not too bad. There are a few empty seats.6. Ticket 票A: How much is the subway ticket?B: It's two dollars for a single ride.7. Transfer 换乘A: Can I transfer to the other subway line at this station? B: Yes, you can. Just follow the signs to the other platform.8. Exit 出口A: Which exit should I take to get to the park?B: Take exit 2 and then turn left. The park is just a few minutes away.以上这些表达可以让我们更好地理解和使用城市轨道交通的英语口语，希望对大家有所帮助。
城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
4) High frequency
5) Independent from other traffic
How is it different from bus? Fill in the chart .
characteristics 1).capacity
subway
bus
great
not bad
2).frequency
Please list as many as countries and cities with metro systems in the world.
Part A Part B Part C Part D Part E
Please list as many as countries and cities with metro systems in the world.
last year. David : Is it convenient to take the subway in Beijing? Mr. Zhang: I think so. There are so many interchange stations. You only have
民航实用英语之_在问讯处
民航实用英语之＿在问讯处UNIT ONEAT THE INFORMATION OFFICE第一单元关于问讯DIALOGUE 1 TELEPHONE CALL FOR INFORMATIONS: Hello! This is Inquiry Office of Air China. What Can I do for you? P: I am a journalist for 29th Olympic Games. I’d like to know whether Flight CA1569 can depart on time or not.S: Wait a moment please. I will check. Oh, I’ve got it. It should depart at 07:55 and arrive in QINGDAO at 09:00.P: That’s right.S: Well, my computer tells me that the flight will be delayed because it is raining cats and dogs now in QINGDAO area.P: Oh, I am sorry to hear that. I have a very important interview there this afternoon. What should I do now?S: Well, we have to wait for the weather to improve. The airport has been closed down . Our flights can’t depart now.P: Yes, we have to wait. Well, is it possible for the rain to stop before noon?S: I’m sorry, it’s very hard to say. It is very changeable in summer. You know we can only forecast but not control it.P: You are right. I will call you back later.S: OK! Thank you for calling. Bye-bye!对话1-电话问询职员：您好！这里是国航问讯处。
城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction
York__. • 10. The most frequent subway in the world is in Hong
Kong_.
Part A Part B Part C Part D Part E
(David is from America. He is talking about the Beijing Subway with Mr. Zhang. ) David : Oh, what a beautiful subway station! Mr. Zhang: Yes. This is the BEITUCHENG Station of Line 10. Welcome to
4) High frequency
5) Independent from other traffic
How is it different from bus? Fill in the chart .
characteristics 1).capacity
subway
bus
great
not bad
2).frequency
轨道交通客运英语口语
讲授
第10周 5.11-5.15
第十单元 在行李寄存处
讲授
第一单元 欢迎旅客上车 第二单元 始发前通报 第11周 5.18-5.22
讲授
第12周 5.25-5.29
第七单元 青藏铁路
讲授
第13周
第三单元 领铺、领座 第四单元 介绍并致欢迎词 6.1-6.5
讲授
第14周 6.8-6.12 第五单元 车厢服务 第六单元 投诉受理
南昌工业工程学校
学 期 教 学 进 度 表
科目 轨道交通客运英语口语年度 周次 第1周 日期 3.9-3.13 教学内容 第一单元 在问讯处 讲授 2014-2015 学期 二 周课时 2 任课教师 黄丽霞 备注 授课方式 实践
第2周 3.16-3.20
第二单元 在售票处
讲授
第3周 3.23-3.27
讲授
第七单元 答复问讯 第八单元 感谢、道歉及忠告 第15周 6.15-6.19
讲授
第16周 6.22-6.26第九单元 在餐车 第十单元 到站前服务
讲授
第三单元 在行李托运处
讲授
第4周
3.30-4.3
第四单元 在进站口与候车室
讲授
第5周
4.6-4.10
第五单元 上车通知
讲授
第6周 4.13-4.17
第六单元 在检票口
讲授
第7周 4.20-4.24
第七单元 在车站便利店
讲授
第8周 4.27-4.30
第四单元 客车ຫໍສະໝຸດ 讲授第9周5.4-5.8
第八单元 在站台
地铁英语口语情景对话
地铁英语口语情景对话地铁是现代城市中最便捷的交通工具之一，许多人每天都要搭乘地铁上下班，但在地铁上往往会遇到各种各样的情况，特别是当你需要用英语和外国人沟通时，可能会感到困难。
因此，本文将为大家提供一些在地铁上使用的英语口语情景对话，帮助大家更好地应对各种情况。
1. 问路A: Excuse me, do you know how to get to the nearest station? B: Sure, it's just a few blocks away. You can walk there in about 10 minutes.A: Thank you. Can you tell me which direction to go?B: Sure. Go straight ahead and turn left at the second traffic light. You'll see the station on your right.2. 购票A: Excuse me, where can I buy a ticket?B: You can buy a ticket at the ticket machine over there. A: How much is a ticket?B: It depends on where you're going. You can check the fare chart on the machine.A: Okay, thanks.3. 找座位A: Excuse me, is this seat taken?B: No, it's not. You can sit here.A: Thank you.4. 问时间A: Excuse me, do you know what time it is?B: Sure, it's 2:30.A: Thank you.5. 问路线A: Excuse me, can you tell me how to get to the airport? B: Yes, you can take the subway line 2 to the end and transfer to the airport express. It will take about an hour. A: Thank you.6. 帮助他人A: Excuse me, do you need any help?B: Yes, I'm not sure which train to take.A: Where are you going?B: I'm going to the museum.A: Okay, you can take the subway line 1 and transfer to line 2. Get off at the third stop and the museum is just a few blocks away.B: Thank you so much.7. 遇到延误A: Excuse me, do you know why the train is delayed?B: I'm not sure, but there might be a signal problem.A: Do you know when the next train will arrive?B: I'm not sure, but you can check the schedule on the board over there.A: Okay, thanks.8. 问站名A: Excuse me, which station is this?B: This is the Times Square station.A: Thank you.9. 警告他人A: Excuse me, please don't smoke on the train.B: Oh, I'm sorry. I didn't know.A: It's okay, but smoking is not allowed on the train.10. 表达感谢A: Thank you for helping me.B: You're welcome.以上是在地铁上常见的英语口语情景对话，希望对大家有所帮助。
城市轨道交通专业英语UNIT1
destination [ˌdestɪ'neɪʃn] n.目的地 guide [ɡaɪd] sign[saɪn]导向标识 information [ˌɪnfə'meɪʃn] office问讯处 boarding ['bɔːdɪŋ] gate[ɡeɪt]检票口 boundary ['baʊndri] n.分界线;范国;(球场)边线 symbol ['sɪmbl] n.象征;标志;符号;记号 consult [kən'sʌlt] w.请教;翻阅;求教于;顾及 in a hurr['hʌri] y立刻;迅速地;急切;乐意地
B: Sure. You can't get there directly from here. You can take Metro Line 1, get on the train at Shenyang Railway Station and get off at Qingnian Street Station which is a transfer station.Then change to Line 2 and get off at Shenyang Aerospace ['eərəʊspeɪs] University Station
vending ['vendɪŋ] machine)自动售票机 interchange ['ɪntətʃeɪndʒ] station ['steɪʃn] / transfer
[træns'fɜː(r)] station换乘站 concourse英 ['kɒŋkɔːs] n.站厅 single ['sɪŋɡl] - way ticket单程票 facility [fə'sɪləti] n.设施、设备
城市轨道交通实用英语英语情景对话
城市轨道交通实用英语英语情景对话S=Staff (工作人员) P=Passenger (乘客)S: Good afternoon. What can I do for you?P: Good afternoon. Which line should I take to the Art Gallery?S: There are many lines passing by the Art Gallery, such as the line 2, line 4 and line 5.P: Can I get there directly or do I have to change to another line?S: You can go there directly by the line 2 and the line 4. If you take the line 5, you need to transfer to the line 3 at the station of X in h u a Road.P: Id better take those lines which can arrive directly.I cant figure out the subway system at all.S: It is easy. You just need follow the instructions of the map in the subway station.P: I will. How much is the fare?S: The price of the ticket is 2 yuan no matter where you go.P: By the way, how can I get out of the station after getting off?S: That’s very easy. The exit is always open, and thereare signs.P: It is the first time for me to take a trip to Nanjing. Therefore I am not familiar with anything here.S: In this case, you d better buy a map. It will be convenient for you to go around.P: I agree with you. Can I buy the ticket here?S: No. This is the information desk. There are ticket offices and the ticket vending machines over there, where you can buy your ticket.P: How long will it take to get to the Art Gallery?S: The subway is extremely quick. There are 4 stops in total, and it will take about 15 minutes.P: I see. Thank you very much.S: You are welcome. Have a nice trip!。
城市轨道交通客运服务英语(第三章)In the Subway Station 站内篇
8. ___n_e_x_t__to__
9. o__n_/__a_t_t_h_e_c__o_r_ner
10. __r_e_s_t_r_o_o_m___
11. _____e_x_i_t ____
12. _t_r_a_n_s_f_e_r__ 13. _g__o_u__p_s_ta__ir_s__/ _d_o_w__n_s_t_a_i_rs
2. Use the map of Beijing Subway System below to practice helping
ቤተ መጻሕፍቲ ባይዱ
passengers get the best way to their destinations with your partners.
Here is an example for your reference.
P:( Excuse me ), sir? S:Yes? Can I help you? P:I’d like to go to Xidan Station. Would you please tell me how to get there? S:( Sure ). You can take Line 10 and get off1 at Guomao Station which is a transfer station.
Task 1——知视角
城市 广州
上海
景点
中文名称 鲁迅纪念馆
黄埔军校 东方明珠 广播电视塔
蓬莱公园
英文名称 The Lu Xun Memorial Hall
Whampoa Military Academy
The Oriental Pearl Radio & TV Tower
地铁问路的英语情景对话
地铁问路的英语情景对话
地铁问路的英语情景对话：
A: How do I get to the Green Street, please?
请问我该怎样去格林街?
B: The Southern Line is what you want.
你可以坐南线地铁。
A: Where can I get the ticket?
在哪儿买票呢?
B: At ticket window or vending machine. You'd better use the vending machine, it's faster to buy it.
售票窗口或者自动售票机。
比较好用自动售票机。
可以比较快的买到票。
A: Got it. By the way, which way do we go for the Southern Line?
明白了，顺便问下，我们怎样去南线地钱?
B: Just go through the ticket-barrier No.6. A train will be in directly.
从6号检票口往前走。
车马上就进站。
A: Thank you for your help.
谢谢你的帮忙。
B: That's all right.
不客气。
城市轨道交通客运服务英语(第一章)Metro Basic Knowledge 通识篇
platform screen doors, escalators, ( elevators), automatic gate machines, and ticket vending machines, etc. J: Yes. People can buy tickets through the ticket vending machines in a second, which saves a lot of time for them. L: ( Sure it is ). Do you know the function of platform screen doors? J: Platform screen doors are mainly2 used to prevent passengers from3 falling off4 the platform edge onto the railway5 tracks6.
Ⅰ. Look and match.
elevator escalator stairs
ticket vending machines (TVM) platform screen doors (PSD) platform
door frame metal detector (DFMD) station control room automatic gate machines (AGM)
Task 1——Dialogues 情景对话
轨道交通英语口语Unit 1-问讯处
车站大厅-station hall/station lobby 问讯处-information office 售票厅-ticket office 候车室-waiting-room/hall 母婴候车室-waiting room for infants and their mothers 贵宾室-VIP room 行李托运处-luggage service 小件寄存处-luggage storage office 检票口-boarding gate
P：Excuse me！ 打扰一下 C：Yes？ 有什么可以为您效劳的吗？ P：Which train is bound for Shanghai,please？ 请问去上海坐哪趟车？ C：You can take Train 1598. 您可以乘坐1598次列车。 P：What time is the train due to leave? 这趟车什么时候开？ C：It departs at 17:13. 17:13分
oneyuan车站大厅stationhallstationlobby问讯处informationoffice售票厅ticketoffice母婴候车室waitingroom贵宾室viproom行李托运处luggageservice小件寄存处luggagestorageoffice检票口boardinggate
P：Is their the Inquiry Office? 这里是问讯处吗？ C：Yes, it is . What can I do for you ？ 是的，我能为您做些什么？ P：May I have a platform ticket? 我可以买张站台票吗？ C：Do you want to meet someone? 您是要接人？ P：Yes. How much shall I pay for the platform ticket? 是的。站台票多少钱？ C：It’s one yuan . 一元钱
地铁线路问询 英文对话
地铁线路问询英文对话模板对话1：A: Excuse me, could you tell me how to get to the nearest metro station? B: Sure, it's just around the corner. Walk for about two minutes and you'll see it on your left.对话2：A: Hi, I'm looking for the metro line that goes to the city center. Which one should I take?B: You should take line number 3. It will take you directly to the city center.对话3：A: Excuse me, is this the right platform for line 5?B: No, you need to go to the opposite platform. This one is for line 7.对话4：A: Do you know where I can get a metro map?B: Yes, there should be a map at the entrance of the station. You can also get one from the ticket counter.对话5：A: Could you tell me how much the fare is to get to the airport?B: It's automatically calculated when you exit the station. But approximately, it should be around $5.对话6：A: Which station should I change lines to get to the museum?B: You should change at Times Square station. From there, take line number 1 towards the museum.对话7：A: Is there a metro station near my hotel?B: Yes, there's a station just two blocks away from your hotel. You can walk there in about five minutes.对话8：A: How often do the trains come?B: During peak hours, they come every three minutes. Otherwise, they come every five to seven minutes.对话9：A: Is there anything interesting to see near the metro station?B: Yes, there's a great park just a short walk away from the station. You can also find several restaurants and cafes nearby.对话10：A: Thank you so much for your help! I appreciate it.B: No problem, happy to help!对话11：A: Excuse me, I’m trying to find the best route to reach the train station. Which metro line should I take?B: You can take Line 2 directly to the train station. It’s the quickest way.对话12：A: Is the metro open 24 hours a day?B: No, it usually operates from 5 am to midnight. Some lines might have slightly different operating hours, so it's best to check.对话13：A: Can I buy a metro ticket with a credit card?B: Yes, most stations have ticket machines that accept credit cards. Youcan also purchase tickets from the ticket counter.对话14：A: Are there any discounts for frequent metro users?B: Yes, there are monthly passes available that offer discounts for frequent usage. You can purchase them at the ticket counter.对话15：A: I think I missed my stop. What should I do?B: Don't worry, just wait for the next stop and get off there. Then, take the train going back the other way.对话16:A: Which carriage leads to the exit?B: Usually, the last carriage on the train is closest to the exit. But it might vary depending on the station.对话17:A: How can I know which side of the platform the train will arrive?B: There are electronic boards that display which side the next train will arrive on. Just look for the board and wait on that side.对话18:A: Are pets allowed on the metro?B: Yes, small pets are allowed on the metro, but they must be carried in a pet carrier. Larger pets might not be permitted.对话19:A: Can I bring my bicycle on the metro?B: Yes, bicycles are allowed on the metro during non-peak hours. Just make sure your bicycle meets the size requirements.对话20:A: Is there a WiFi connection available on the metro?B: Yes, most metro stations and trains offer free WiFi. You just need to connect to the network and follow the instructions.对话21：A: Hello, I’m trying to reach the local museum, but I’m not sure which metro line to take.B: You should take Line 8, and get off at the Museum station. It’s about a 15-minute ride from here. Make sure you don’t miss your stop!对话22：A: Can you tell me if there are any transfers required to reach the zoo? B: Yes, you’ll need to change at Central Station from Line 4 to Line 6. The zoo station is just two stops away from there.对话23：A: I’m trying to find the best way to get to the football stadium. Is there a metro station nearby?B: Yes, there’s a station called Sports Arena on Line 9 that’s very close to the stadium. You should be able to walk there in about 10 minutes.对话24：A: Excuse me, I’m a tourist here and I’m planning to visit multiple attractions. Do you have any suggestions for a metro pass that would suit my needs?B: Yes, for tourists, there’s a special pass called the ‘Tourist Pass’ that allows unlimited travel on the metro for a set number of da ys. It’s great for sightseeing!A: Is it possible to bring luggage on the metro?B: Yes, you can bring luggage on the metro, but keep in mind that during peak hours it might be difficult to find space for large bags. It’s best to travel light if possible.对话26：A: Are there any special considerations when travelling with children on the metro?B: Yes, children under a certain height can travel free with an adult. Make sure to keep them close and safe, especially when boarding and exiting the train.对话27：A: I noticed there are different types of trains on the same line. Is there a difference?B: Yes, some trains are express trains that skip certain stations, while others are local trains that stop at every station. Make sure you’re on the right type of train for your destination.对话28：A: Is smoking allowed on the metro?B: No, smoking is not allowed on the metro, including the platforms and stations. There are heavy fines for smoking in prohibited areas.对话29：A: Are there any security checks when entering the metro?B: Yes, there might be security checks at certain stations, especially during high-alert periods. It’s best to be prepared and have your bags ready for inspection if needed.A: Thank you so much for your help! The metro system seems very convenient and easy to use.B: You’re welcome! I’m glad I could assist you. Enjoy your ride on the metro!。
1.1轨道交通英语-路线
城市轨道交通专业英语
Unit 1 Inquiry
1.1 Route 1.2 Time 1.3 Equipment 1.4 Others
1.1 Route
Words and Phrases
employee [ɪmˈplɔɪiː] n. 雇员，员工
J: I see. By the way, how do I leave the platform after getting off the train？
1.1 Route
M: That’s very easy. You insert the ticket into the slot at the turnstile and then push through the turnstile to exit.
1.1 Route
Susan: Oh, I just can’t ______________the subway system at all. As soon as I go underground I lose my sense of ______________.
Policeman: But it’s easy to get to People’s Square from here by the subway. You take Line 2 and it’s only 5 ______________.
1.1 Route
Proper Names
1. Luban Road Station 鲁班路站
2. Pudong International Airport 浦东国际机场
3. Guanglan Road 广兰路
城市轨道交通客运服务英语 unit 1 Enjoying Colorful Metro
Warm Up
DialogueA
DialogueB
Exercise
Fun Time
WARM-UP
Look at the following metro pictures, and try to guess where they are located?
Beijing
Paris
北京
巴黎
Hong kong
1.What speed can the fastest subway reach?
Words & Phrases Activity 5
The fastest subway could run up to 128 ___________________________________ kilometers per hour. ___________________________________ 2.Is the train unmanned in France Lille?
Words & Phrases
Activity 1
Activity 2
Activity 3&4
running line? No, it doesn't.The subway with the _____________________________________ longest running line is in New York _____________________________________ currently. _____________________________________
Unit1 Enjoying Colorful Metro
OBJECTIVES
城市轨道交通专业英语UNIT1
Each metro station has more than two entrances and exits. Each entrance or exit has its own number, showing the symbol of metro station, the number of Metro Line, the name of station and the number of entrance and exit in two languages: Chinese and English.
destination [ˌdestɪ'neɪʃn] n.目的地 guide [ɡaɪd] sign[saɪn]导向标识 information [ˌɪnfə'meɪʃn] office问讯处 boarding ['bɔːdɪŋ] gate[ɡeɪt]检票口 boundary ['baʊndri] n.分界线;范国;(球场)边线 symbol ['sɪmbl] n.象征;标志;符号;记号 consult [kən'sʌlt] w.请教;翻阅;求教于;顾及 in a hurr['hʌri] y立刻;迅速地;急切;乐意地
进站 在距离车站200米至500米的区域范围内,都设有站外导向标志牌 轨道交通车站一般均有两个以上的出入口。每个出入口处都标有中英文
的地铁标识、线路号、车站名、出入口编号.
Service center:
We provide various services to passengers, such as consulting [kən'sʌltɪŋ] service, ticket business service,money exchange and repair of damaged public transportation card.
地铁买票口语练习buy ticket
1. Key Words
ticket inspector
查票员
single ticket, oneway ticket 单程票 return ticket, roundtrip ticket 来回票 platform ticket 站台票
railway station 车站
waiting room 候车室
Platform 站台
• terminal; terminus 终点站
汤姆•汉克斯 Tom Hanks 凯瑟琳•泽塔-琼斯 Catherine Zeta-Jones
• escalator自动扶梯
[ˈeskəleɪtə(r)]
• dining car, restaurant car, diner 餐车
Oral English for Rail Passenger Service
乘坐地铁必备口语表达
乘坐地铁必备口语表达第一篇：乘坐地铁必备口语表达乘坐地铁必备口语表达作为一种现代化交通工具，地铁在中国发展很快，现今中国几个大城市都设有庞大的地铁系统。
地铁在英国称为underground 或tube。
后者在口语中更为常用。
美国则把地铁称为subway。
国外地铁的计价方式不尽相同。
有的地方只有一种一种票价(only one fare)，只要付车费，随你走到哪里。
而有的则要根据路程远近计价(proportional fare)。
常用地铁表达语：Let's go to Tiananmen on a subway.咱们乘地铁去天安门吧。
You can get almost anywhere rather quickly on a subway.你可以坐地铁迅速到达任何地方。
Look, there're two empty seats over there.看，那边有两个空位子。
At which platform is our train? 我们坐的那趟车停在哪个站台？Can we go direct or do we have to change? 我们能直达还是必须转车？Could you tell me how to go to the platform? 你能告诉我去站台怎么走吗？Does the train stop at Wangfujing? 请问列车在王府井站停吗？How frequent is this subway service? 这班地铁多长时间来一次？Which line do I take for the Art Gallery? 去美术馆乘哪条地铁？Is this the right subway to go to Jianguomen? 这是去建国门的地铁吗？Do I have to pay an additional fare to change trains? 换乘地铁还要付费吗？Where do we pay the fare? 我们在哪儿付车费？Is it the right station to change? 是在这一站换乘吗？Where do I change to the Second Line? 请问我在哪儿换乘地铁二号线？A train will be in directly.列车马上进站。
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P：Excuse me！ 打扰一下 C：Yes？ 有什么可以为您效劳的吗？ P：Which train is bound for Shanghai,please？ 请问去上海坐哪趟车？ C：You can take Train 1598. 您可以乘坐1598次列车。 P：What time is the train due to leave? 这趟车什么时候开？ C：It departs at 17:13. 17:13分
车站大厅-station hall/station lobby 问讯处-information office 售票厅-ticket office 候车室-waiting-room/hall 母婴候车室-waiting room for infants and their mothers 贵宾室-VIP room 行李托运处-luggage service 小件寄存处-luggage storage office 检票口-boarding gate
P：Is their the Inquiry Office? 这里是问讯处吗？ C：Yes, it is . What can I do for you ？ 是的，我能为您做些什么？ P：May I have a platform ticket? 我可以买张站台票吗？ C：Do you want to meet someone? 您是要接人？ P：Yes. How much shall I pay for the platform ticket? 是的。站台票多少钱？ C：It’s one yuan . 一元钱
第一单元 在问询处 第一单元 在问询处 Unit1 At the Information Office
ቤተ መጻሕፍቲ ባይዱ
P=Passenger 乘客 C=Clerk 客运员 At the information office some passenger are asking for information. 一些乘客正在问讯处问询
P:Excuse me, where is the ticket office? 打扰一下，请问售票厅在哪？ C：It’s on the west side of the waiting hall. It’s over there. 在候车室的西边。就在那边 P：Thank you. 谢谢 C：You’re welcome. 不用谢
C：Good morning！Can I help you？ 早上好！有什么可以为您效劳的吗？ P：Yes , please. Form which platform does the train K181 depart? 是的。请问K181次列车从哪个站台发车？ C：It departs form Platform 1. 在1号站台发车。 P：By the way , when does it arrive in Kunming, please? 顺便问一下，这趟车什么收获到昆明？ C：At 10:22 a.m. 上午10点22分。