经贸英语 Chapter 3 Inquiries and__ Requests
商英写作unit 3requiries and replies
Unfavorable reply
We are not sure about the financial standing of this company and therefore recommend a cautious approach when dealing with them. 该公司资信状况不明,建议与其交易时采取谨慎 态度。 We assure you that all the information about the financial and business standing of the company will be kept in strict confidence and without any responsibility on your part. 我方向你方保证,所有关于该公司资信情况的资 料都将严格保密,并且你们不承担任何责任。
ቤተ መጻሕፍቲ ባይዱ
Dear Sirs, We have received your letter of May 12, 2006, respecting the standing of ABC Engineering Company of New Zealand. We regret to say that we have to make in reply an unfavorable communication to you. The mentioned firm is known to be heavily committed and have overrun their reserves. They are being pressed by several creditors and their position is precarious. Caution is advisable. Please consider this information as given in strict confidence. Yours faithfully,
中国对外贸易概论课件Lesson 3
We look forward to hearing from you soorequest letters make up the large half of business correspondence.
The reply to inquiry and request should be prompt and courteous.
Lesson 3
Inquiry & Request
Inquiry & Request
Inquiry and request letter are message that ask for information or assistance. But an inquiry often involves something more than a mere request for a catalogue or a price list.
2. First inquiry: reply
1. Express your appreciation of the inquiry. 2. Refer to enclosure of a quotation, a
discount (if any) 3. Refer to delivery guarantee and invite
of payment and delivery requirement. 6. Conclude sincerely with a request for an early reply.
外贸英语函电Chapter 3 Inquiry.
Tips
happen强调事情的偶然性 occur比较正式,尤其指经 过预防而仍然发生的事情4. CBiblioteka epe Georgette 乔其纱
Language Points
5. silk piece goods 绸缎
cotton piece goods 棉布
Letter 1 Requesting for catalogues and price lists
Language Points
1.the captioned goods
2. stock n. 库存;存货
a stock of 一批…现货
from stock (ex stock) 现货;动用库存 in stock 库存中 come into (to) stock 库存有货
Practice
1) We are glad to learn from your letter of June 18 that you have booked our order.
我们高兴地得知贵方已接受我们的订单。 2) 从你12月30日来信得知你方对我羊绒衫感兴趣。
We note from your letter of Dec. 30 that you are interested in our cashmere sweaters.
两 笔 ( 或 几 笔 ) 佣 金 — two items of commission / several items of commission 一切佣金—all commissions
1) In view of our long-standing business relationship, we would like to allow you another 2% commission for further promotion of our products.
chapter 3 Enquiries 《外贸英语函电》PPT课件
plicated color expressions
1)修饰法 adj.+color表示颜色的浓、淡、明、暗 deep/dark blue深蓝色 light/pale yellow 浅黄色 bright/rich/vivid red/green艳红,翠绿色
2)词缀法 color +ish 表示颜色的浅淡 “微带……色” whitish sky 微白的天空 yellowish leaves 淡黄的树叶 reddish face 微红的脸 greyish ashtray 淡灰色的烟灰缸
14
3.数量的表示
dozen=12 score=20 gross=144/12 dozen dozens of…数十个 3 score and ten =70 years old death pays all scores 一了百了 gross negligence 重大疏忽
15
3.数量的表示
249684 亿 twenty-four trillion nine hundred and sixty-eight billion four hundred million
56957 亿 five trillion six hundred and nety-five billion and seven hundred million
2077 亿 two hundred and seven billion and seven hundred million
3531 万 thirty-five million three hundred and ten thousand
Buyer –make enquiries Letters of Request/ Letters of Enquiries Supplier– answer the enquiries Letters of response or Letters for answering enquiries
外贸英语函电unit3Enquiries
Strategies and Techniques for Counteroffer
Use concessions strategically
Be prepared to make concessions in areas that are less important to you in order to secure a better deal in areas that are more important.
Politeness
Use polite language and a friendly tone to create a positive impression.
Tips and strategies for responding to inquiries
Example analysis: Successfully replied to inquiry
02
Inquiries and Replies
VS
An inquiry is a request for information or clarification regarding a product, service, or other business matter.
Classification
01
introduction
Purpose and background
The purpose of this unit is to introduce the concept and importance of inquiries in foreign trade, as well as to provide guidelines for writing effective inquiries in English.
unit3_Inquiry_and_Offer
Business Letters
Exercises
quality Information indicates that the goods of similar _________ are easily obtainable here at a lower price. Should you be prepared to ________ your price ________, say, 3%, we reduce by might _________ to terms. come Considering our long-standing business relationship, we make you such a ___________. As the market is declining, we hope counteroffer you will consider our counteroffer most favorably and give us your _________ as soon as possbile. reply
Chengdu Textile College
Unit Three Inquiry and Offer
Business Letters
Objectives
To know about how to make enquiry and offer To learn the phrases and expressions about enquiry and offer To learn how to write a business letter about enquiry and offer.
Business Letters
职场英语写作--Chapter 3 询盘与请求(New)
An inquiry includes some or all of the following: --where and how you get to know the product or service --name and descriptions of the product or service --quality or specifications, --quantity, --terms of price (FOB,CIF, etc.) --terms of payment (L/C, D/P, etc.) --time of shipment, --packaging --…..
Oct 12, 2012 8
Chapter 3: Inquiries and Requests
Sentence patterns to start with: 1. 2. We visited your stand at the Guangzhou Fair and are now writing you to inquire about your silk neckties. We are interested in/in the market for/potential buyers of/considering buying/ready to purchase your men’s shirts displayed in your showroom. Your advertisement in the latest issue of China Foreign Trade interests us, and we would like to receive full details of your commodities. Please send us five copies of your latest catalogues at your earliest convenience.
经贸英语口语Unit 3 Inquiries
Part One: Important expressions in Background knowledge
① Inquiry is a kind of business activity when one side wants to sell a specific product while the other side wants to ask for information of the product. ② A complete inquiry includes: product name, specification, quality, price, quantity, package, delivery time, way of payment and demand product, product catalogue, price list etc.
④Special Inquiry
Specific enquiry is different, it has a detailed about the price of goods, transport, packaging, such as the number of conditions, once a clear accept happened, its have clear legal consequences.
Dialogue 1
A: 很高兴有机会拜访贵公司,希望能与贵公 司合作。
B:很高兴与您见面。相信您已经看过我们的 目录和样品间的展品。
A: 是的。
B:请问你们感兴趣的具体产品是什么?
A: 机床。我觉得这种产品在美国会很有销路 。
B:这是肯定的。你想订货吗?
A:是的。如果你方价格优惠,我们可以马上 订货。
外贸英语函电Chapter 3 Enquiry and reply
Guidelines in writing enquiries: P55 1. Tell the reader where you learnt of his company and its products. Moreover, you can introduce your own business and the products it deals in. The enquirer should state simply, clearly and concisely what you want– general information, a catalogue, price list, or a sample. Stress the importance of your needed information and try to flatter your receiver for getting more information. You should mention the size of your order, as large orders may obtain a favorable quotation. Also state your terms of methods of payment. Personalize your letter like the one between friends and end on an optimistic note and request an early reply.
希望能给我们最优惠的条件。
If your order is large enough, we can offer you s discount of 10%.
如果订商品)
A) make sb an offer for …
外贸函电Unit 3
3.3.1 A reply
4.Feel free to let us know Please don’t hesitate to let us know.
5. Satisfy you to the best of our ability尽可能地满足贵方 6. see that …请注意… 请贵方务必在3月底前发送此批货物。
3.3.2 General enquiry and reply
Under separate cover单独邮寄,另邮寄 Craftsmanship工艺水平 Appeal to对…有吸引力 Sight draft即期汇票
我们另邮寄样品一批(a batch of),深信 一旦你们有机会查看样品,定会承认该货品 质优良,工艺精湛,价格合理。
3.3.3 Specific Enquiry and Reply
A ready market有市场 Be given to understand了解到… Have confidence in … Agree with the taste of …适合…的口味 Feel confident of placing a trial order 有信心下试订单
3.3.1 A reply
7.L/C reaches us at least 30 days before…
即期信用证务必至少在装运期前30天送达我公 司。 因为全棉质地的衬衫经久耐穿,越来越受到市 场的青睐。我们不得不扩大生产,以满足市场 不断增长的需求。
3.3.1 A reply
请把贵公司的最新样品寄给我们并附上最优 惠的价格,不胜感激。
3.3.2 General enquiry and reply
【实用文档】外贸函电U3 Enquires and Replies.doc
Unit 3 Enquiries and RepliesI Flowing chart of foreign trade II General enquiries andreplies III Specific enquiries and replies IV Usefulexpressions V Related practice I. Flowing chart of foreign trade Establishing business relationshipEnquiriesQuotation or OffersCounter-offersPlacing an orderFilling order or Declining orderConcluding business Canceling businessII. General EnquiriesGeneral information including:• a catalogue• price list• a sample or sample book• terms of paymentSample of General EnquiriesTexture• knowledge about the party concerned• intention or desire to make a deal• request• hope for future businessReply to General EnquiriesTexture• welcome or thanks• positive response to the request• assurance concerning product quality• trade privileges if any• hope for order•III. Specific Enquiries- - - Specific Enquiries about certain products• point out the desired pro ducts• request for relevant information• ask for quotation or offer ,if appropriate• requirement for possible order• look forward to early replyReply to Specific EnquiriesTexture• welcome or /and thanks• positive response to the request• assurance concerning competitive edge• trade privileges,if any• h ope for orderIV. Useful Expressions• L/C payable by draft at sight• a legal representative• 法定代理人(法人代表)• in line with the present market• quote the best/lowest quotation• place a large order with you• We would be grateful /appreciate it if ….• under separate cover• Enclosed please find …./We’re sending you• We are interested in …• for your scrutiny/ as per price list• Encl. As statedV. Translate the following sentences into English:1.Please quote us your best price CIF Shanghai, inclusive of our 3% commission.2.Should your price be found competitive, we intend to place with you an order for 300,000 yards of Cotton Cloth.3.One of our customers is now interested in the Qindao Haier refrigerator made in your country. Please offer CIF London for 400 sets to be delivered in April.4.To enable you to have a better understanding of our products, we are sending you by air 5 copies of our catalogue and sample books.5.In reply to your enquiry dated April 28, we are now sending you our latest price list for your reference.Translate the following into Chinese:Dear Sirs,Re: Electric SawWe are in the market for electric saws. Please send us your latest catalogue and details of your specifications, informing us of your price CIF Xi’an, plea se also state your earliest possible delivery date, your terms of payment, and discounts for regular purchase. If your prices prove reasonable and satisfactory, we shall soon place a large order with you.With best regards.Yours faithfully,Dear Sirs,Re: Electric SawWe welcome your enquiry dated Oct.10 and thank you for your interest in our electric saws.We are enclosing some copies of our illustrated catalogues and a price list giving the details you ask for. Also under separate cover, we are sending you some samples.Please note that payment should be made by irrevocable L/C payable at sight against presentation of shipping documents. We allow a special discount of 2% in view of this first business between us.We await your order.Yours faithfully,。
外贸英语口语对话Unit 3:Inquiries调查
外贸英语口语对话Unit 3:Inquiries调查Inquiries调查Mr Clife from a company in Canada comes to a machinary plant for the prices of small hardwell.Mr Yang is meeting with him.A:I’m glad to have the opportunity of visiting your corporation.I hope we can do business together.B:It’s a great pleasure to meet you ,Mr Clife.I believe you have seen our exhibits in our show room.What is that particularly you’re interested in?A:I’m interested in your hardwell.I’ve seen exhibits and studied the catalogs.I think some of the items will find a ready market in Canada.It’s the list of requirements.I’d like to have your lowest quotations CIF Vancouver.B: Thank you for your inquiry.Would you tell us what quantity you require so that we can work out the offer.?A:I’ll do that.Meanwhile,could you give me an indication of the price?B: Here are our FOB price.All the prices in the list are subject to our confirmation.A: What about commission?From european suppliers I usually get a 3%-5% commission for my imports.It’s the general practice.B: As a rule ,we do not allow any commission.But if the order is a sizable one,we will consider it.A: You see, we do business on a commission basis.The commission on your prices will make it easier for me to promote sales.Even 2% or 3% would help.B:We’ll discuss this when you place your order with us.A Chinese company wants to import some machine tools from an American company.Miss Huang is discussing with Mr Bakon from the company about the information of the price.A: I understand that you are interested inour machine tools ,Miss Huang.B: Yes ,we are thinking of placing an order .We like to know what you can offer in the line as well as your sales terms such as mode of payment,delivery,discount etc.A: As you know ,we supply machine tools of all types and sizes.We have years of experience in the manufacturing of machine tools.B:We’ve read about this in your sales literature.Could you give us some idea about your prices.A: Our prices compare favourably with those offered by other manufacturers of anywhere else..Here are our latest price sheet.You will see that our prices are most attractive.B:Do you take special orders?That is ,do you make machines according to specifications?A:We do.As a mater of fact,we design machine tools for special purposes.B: How long does it usually take you to make the delivery?A:As a rule,we deliver all our orders within 3 month after the receipt of the covering letter of credit.It takes longer ,of course, for special orders.But in no case would it take longer than 6 month.B:Good.Another thing,all of your prices are only CIF basis.We’d rather you quote us FOB prices.A: That can be done easily.DIALOGUE TWOA: May I see the manager?B:I’ m afraid that he isn’t in.Is there anything I can do for you?A:Yes ,I’ve brought some catalogs of machine tools.I wonder if any of youe end users would like to have a look it down?B: They certainly would.Would you leave them with me?A: We are suppliers of machine tools of various types .I think your end users will be interested in some of our new products.B: We are thinking of ordering some special kinds of machine tools.We will be interested in your products if they are of the types we want.A: As you probably know,we also take orders for machine tools made according to specifications.B: How long would it take you to deliver the orders?。
外经贸业务洽谈-Inquiries and offers
Inquiries and offersDialogue3.1 First InterviewMiss Tong, a textile importer, has been invited to the Shanghai Fair. A member of the Fair Office staff greets her in the hall. After introducing herself, Miss Tong is ushered into a colorfully decorated showroom of the China National Textiles Import & Export Corporation, Shanghai Silk Branch.Staff member: This is Ms. Liu, Sales Manager of the China Textiles Corporation, Shanghai Silk Branch. This is Miss Tong from Sing Y ang(China) Trading Co., Ltd (Liu and Tong shake hands.)Liu:How do you do?T ong: How do you do? It’s a pleasure to meet you, Ms. Liu.Liu: My pleasure. Have a seat, please.T ong: Thank you. Ms. Liu, you must have heard of our company—we are one of the largest textile importers in the world. We used to buy silks from Japan and India. But now we are thinking of expanding into the China market. Liu: I’m glad to hear that. We would be only too pleased to start business with you.T ong: Y esterday I walked round the hall and found the exhibits so attractive. Y our corporation seems to handle a great variety of silks. May I know the main items you export?Liu: Our line covers pure silk fabrics, synthetic fabrics and mixed fabrics. We deal mainly in crepe de Chine, velvet, spun silk, satin pla in, brocade, etc. silk are one of China’s traditional exports. They are well received wherever they go. Here are the catalogues and the pattern books that’ll give you a rough idea of our products.T ong: Thank you. (Glancing over the pattern books) What a dazzling display, fantastic!Liu: As you know, Chinese silks are highly reputed for their quality and products from any other country. Look here —these are the latest fashions.T ong: May I have a price list with specifications, Ms. Liu?Liu: Sure, er…but if you have something particular in mind or if you inquire specifically, we could give you an offer. T ong: There’s such a wide variety to choose from, I’m really at a loss as to which to take. May I take the catalogues and pattern books so that I can exam ine them further? I’m sure I’ll come back here for another meeting.Liu: Fine. Call again anything you like, just ring up the Fair Office before you come.T ong: Thanks, I will. Good-bye.Liu: Good-bye.3.2 Goods UnavailableSince China has trade relations with so many countries and regions, a situation may occur when supply fails to meet demand and orders have to be curtailed. Mr. Smith, though an old customer, has run against some bad luck today, because his order came a bit too late. Y ou see, it’s always the early bird that vetches the worm.Li:Y ou’ve been doing a very good business with our Natural Honey, I suppose.Smith: That’s right, Mr. Li, but today I want to find out if we can negotiate a contract for Menthol Crystal.Li:Menthol Crystal is in high demand these days. We are sorry, but nothing is available at the moment.Smith: Unavailable? That’s sudden. Last year you seemed to have a large stock. What’s happened?Li: We’ve been flooded with orders. The goods are sold out.Smith: you me an I’m late. What a shame! Mr. Li, you know China is not only exporter of Menthol Crystal. If you can’t maintain the supply, buyers will look elsewhere. The marker you have built up could be easily destroyed.Li: We are making efforts to enlarge output, but that can’t be done overnight, demand is going up drastically.Production can’t keep pace with it.Smith: Don’t you have any left? Not even a small quantity? Mr. Li, are you going to send an old friend away empty-handed?Li: Look, Mr. Smith. Have anot her cup of tea, and we’ll talk about it calmly.Smith:Oh, excuse me , I’m not really upset.Li; We’ll keep your order before us. When the next supply comes in, we’ll get in touch with you. Next year, pleaseorder earlier, before the others have taken up all of our stock.Smith: Thank you, I will. I’ll learn from this experience.3.3 Making inquiries——We’re quite interested in your Drawn Work items. How about the supply position ?——For most of the articles in the catalog, we have a good supply.——Here’s our inquiry list. Y ou’ll find the required items, specifications and quantities all there.——Thanks. I’ll look into it and let you have our firm offers tomorrow.——As you know, the market has become very competitive.——Y ou’ll find our prices very favorab le.——That’s fine. By the way, do you quote FOB or CIF?——Either can be done, though we usually quote on CIF basis.——Then could you please make your price CIF 5%?——Certainly. We can work them out for you.3.4 Making offers——Could you make offers for the items listed in your catalog?——Here’s the price list. But the prices are subject to our final confirmation. If you inquire specifically, we can give you firm offers.——Item No.9304 seems to be the one I want to try.——What’s the quantity you’re likely to take?——100 tons for starters.——How soon do you want the goods to be delivered?——Early October.——And the port of destination?——Rotterdam.——Just a minute… Now we can offer you firm for 100 tons of Items 9304 at US$150 per metric ton CIF Rotterdam, tobe delivered in Early October.——How long will the offer be open?——It’s valid for three days.Words And Expressions PositionArticle Specifications Quantityfirm offer remindquoteFOBCIFBasisCIFCwork out subject to confirmation specifically deliverport destination Rotterdam metric tonvalidfurbriskin the market (for) bound to advance goatskinclientwalnut meat demandscrapedisplaykeencompeterival acceptablegoodsell outrun outon handcrop(s)stiffMarseilles QuotationSimilar free of chargediscountActiveBoomBriskco-ordination ofsupply and demanddeclinedepressiondulleasyerraticfirmfiscal yearfluctuationforecastindexpanickyper annum(per year)per capita(per year)proportionprospectivequietratiorecessionslumpstagnationsteadystillstrongsymptomtendencyweakInquiryInquireto inquire for (sth.)to inquire about(sth.)contactin contact withto make contact withto come into contactmarketmarket analysismarket demandmarket pricemarket reportto be in the marketto find a market)marketableexhibitInitial Importershowroomhandleto handle chemicalsto handle exportbusinessto handle exclusivelyto handle with carehandling(handling chargesrough handling)itema most salable itempopular itemslineline of businessbusiness linein our lineCrepeV elvetSpun silkSatinsatin plainbrocadeto be well receivedcatalogueillustrated cataloguespattern booka dazzling displayto be highly reputedfordesignto compete withthe latest fashionsprice listspecificationofferto be at a lossto examinemarketmultiple speed racingbicycleto push the salereputablefirmmodela great favoritesall steelaluminum alloybuying publictermto give priority tocapacityinspectionpamphletunavailablecurtailnatural honeymenthol crystalexporteroutputa great (wide) varietyoforderto accept an orderto cancel an orderto confirm an orderto complete an orderto execute an ordera back ordera fresh ordera repeat ordera trial orderspare partsdeliveryport of deliverytime of deliveryprompt deliveryto effect deliveryto make deliveryto take deliveryto postpone deliverydelay in deliverypublicity(public ity brochurespublicity agentpublicity campaignpublicity expenses)tradetrade agreementtrade fairtrade marktrade relationsforeign tradeto trade in sth..to trade withsupplyfresh supplyto be in short supplyto have a good supplyto supply sb. with sth.)demandheavy (high) demandregular demandsupply and demandsupply over demanddemand exceedssupplyavailableavailable goodthe first availablesteamerspace availablestockstock goodsstock on handlow stockavailable from stocktake stock我们是世界上最大的丝绸进口商之一。
国际商务函电作业-Chapter3EnquiryandReply
国际商务函电作业-Chapter3EnquiryandReply第一篇:国际商务函电作业-Chapter 3 Enquiry and Reply Chapter 3 Enquiry and Reply学号姓名成绩I.Translate the following sentences into Chinese:1.One of our customers takes interest in the model 123, and we would like to receive a sample and quotation.2.I’m interested in your Green Tea.I think some of the items will find a ready market at our end.I’d like to have your lowest quotation CIF Victoria.3.We are in the market for men’s shirts illustrated in your catalogue No.4.Please quote us your lowest price with the best discount and the date of delivery.4.Please quote your lowest price CIF Singapore for each of the following items, inclusive of our 3% commission.5.We hope that your prices will be workable and that business will result to our mutual benefit.6.We have seen your advertisement in the Overseas Journal and would be glad to have price list and details of your terms.7.We understand that you are manufacturers of air conditioners and would like to know whether you can supply the items as specified below.8.Enclosed: please find samples of our Nylon Socks.If you are able to supply us with 5000 dozen, we would be pleased to have you quote a favorable price CIF Hong Kong.9.The articles we require are listed on the attached sheet.If you have them in stock, please tell us the quantity and also the lowest CIF Hong Kong price.10.Some of our customers have an interest in your canned goods and we wish to have your CIF quotations with samples and full particulars.II.Translate the following sentences into English:1.我们拟购男式皮手套,请报最优惠价格为荷。
Chapter 3 Inquiries and Requests 商务英语写作 教学课件
Rules to be observed in writil the reader clearly what you want exactly: a catalogue, a price-list or a piece of sample, so as to avoid writing more letters or running the risk of receiving wrong information from the reader. 2. Describe the commodities of your interest as specifically as you can, so that the reader will be kept free from guessing what particular product you are talking about. 3. Be polite and courteous. Back to Sample 3-5
Terms of Price
FOB (Free on Board) (船上交货价&离岸价格) FOB后面要注明装运港名称 FOB Dalin 买方租船,支付运费,办理和支付保险费 CIF (Cost, Insurance, Freight) (到岸价格) CIF后面注明目的港名称 CIF New York 卖方租船,支付运费,办理和支付保险费 C&F / CFR / CNF (Cost and Freight) (成本加运费价) C&F后面注明目的港名称 C&F New York 卖方租船,支付运费
If you are a new buyer, you may draft a detailed letter in a more formal, impersonal style to be faxed to a supplier, explaining your requirements as follows: 1. write directly about what you want, or after some polite formality, state what you want; Would you kindly send us details of … 2. details of what you want. Normally, a catalogue, a price list, discount, terms of payment, delivery time, and samples may be inquired about ; Please quote us your best price and shipping date.
商务写作Chapter+3++Inquiries+and+replies[1]
Look forward to hearing from you soon.
Yours faithfully
Lim chee Seng Mr. Lim chee Seng General Manager
LCS: pw
CC: Mr Yong Wai Yen, Sales Manager
2020/2/29
downward • all good-news and routine messages. . • the general plan for direct order: • Begin with the main point • Present necessary explanation(s) • End with adapted goodwill words
the terms of a sale
• Invitation to make a bid: 邀请递盘 • the inquiry made by the seller---express the
intention of selling a certain goods to the buyer
2020/2/29
• Look forward to receiving this information soon as our next large groups of students will arrive in ten days.
• Your faithfully,
2020/2/29
8
• Direct approach • arrange ideas in a direct order, • begin with the most important point and work
外贸函电chapter 3 Enquiries and Offers
Chapter 3 Enquiries and Offers
Teaching Focus
• Contents of letters of enquiries and
offers • Requirements of firm and non-firm offers • Words, expressions and sentences • Usual practice
Chapter 3 Enquiries and Offers
I. Enquiries
2. General Requirement
Short and to the point Ask questions directly Express your good will of cooperation later if an immediate sale is not possible.
you want : price, list, and catalogue • 4) Giving references • 5) Further Business
• Replies to Enquiries • a. Enquiries ------Replies • From an old customer → state firstly how
Chapter 3 Enquiries and Offers
I. Enquiries 4. Language Points for each paragraphs
2) Reasons for Enquiry We need /are in the market for.... We have received many enquiries from our customers for.... Our stocks of ...are running low. We would like to expand our range of.... We have a considerable demand here for....
外贸英语函电第3章:Enquiry
We regret that our customers have places their orders elsewhere. 很遗憾我方的客户在其他地方已经订货了。
We quoted this article at US$278 per case. 这种商品每箱报价二百七十八美元。
Would you please quote us your best price FOB Dalian for (or: on) 1,000 pieces of leather jacket. 请报一千件皮夹克的最好大连船上交货价。
Introduction
Useful Information
Generally speaking, inquiries fall into two categories: a General Inquiry and a Specific Inquiry.
In a General Inquiry (一般询价), the importer may ask only for catalogues, price lists, samples, sample books, or quotations, etc., in order to get a general idea of the business scope of the exporter.
Your prompt reply will be appreciated.
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Chapter 3 Inquiries and Requests
Reasons for writing a request letter:
←To obtain information
←To receive printed matter
←To receive sample products
←To order merchandise
←To engage service
←To make reservations
←To seek special favors
A detailed inquiry includes many parts:
←The name and descriptions of commodity
←Quality or specifications
←Quantity
←Terms of price
←Terms of payment (by L/C, D/P)
←Time of shipment
Packing method
The general plan for direct order:
1.Begin directly with the objective---either a specific question or a general
request for information.
2.Include necessary explanation--wherever it fits.
3.If a number of questions are involved,list the questions by numbers or
bullets,or leave space between questions.
4.End with goodwill words adapted to each particular situation.
Questions for Comprehension
← 1. Do the letters use direct order?
← 2. How does the first paragraph in each letter begin?
← 3. Do the letters include necessary explanations about their purposes?
← 4. Do they both end with goodwill words adapted to the particular case?
← 5. What is the purpose of each letter?
6. How do the authors fulfill their task?
Useful Sentence Patterns
← 1. Could/will/would you pleas e……
You have previously supplied us with cotton piece goods. Could you please now quote for the supply of the items listed on the enclosed form?
Will you please send us your completed/general/latest/ current catalogue and price-list?
← 2. We will be i nterested in/ We are interested in…..
We will be interested in discussing terms with you. When the final decision has been made, would you please tell us what discounts you offer on bulk purchases?
We have been importers of shirts for many years. At present, we are interested in extending our range and appreciate your catalogues and quotations.
←3…..interest us…..
Your ad in today’s China Daily interests us, and we will be glad to receive samples with your lowest prices FOB Huston.
4. We intend to/ want to/ would like to….
We intend to purchase 200 Sony TV sets before the end of the fiscal year, and we should appreciate your offering us the best price.
← 5. We will appreciate it very much if…
It will be very much appreciated if you will quote your lowest prices with quantity rebate in US dollars.
6. Please inform of….
Please inform of your best prices, C.I.F. Qingdao and send us a catalogue of your product range.
←7. We are in the market for…
If you are in the market for the above mentioned products, please let us know. We shall be pleased to send you our latest catalogue, together with a list of our quotations, on CIF Dalian basis.
←8. We are prepared to…
We are prepared to allow you a 4% quantity discount if your order exceeds 1,000 dozen. Exercises
← 1. 敬启者:
←纽约的琼斯.史密斯公司告知我们,你们是各类棉布床单和枕套的出口商。
请你寄给我们各种产品的详细资料,包括型号、颜色和价格以及所用各种品质原料的样品。
←我们是本地最大的纺织品经销商,相信所提到的这种产品在我地定价适当市场将会看好。
←报价时请说明你方的支付条件和就每种商品购买量不少于100打所能给予的折扣。
所报的价格应包括保险和到利物浦的运费。
←诚挚问候。
← 2. Messrs White & Son will send a letter to China National Import & Export Corporation stating that they have an order to supply a plaza with bed-sheets. They request samples of beautiful designs and best quality linen suitable for the purpose.
←You are asked to write a letter on their behalf according to the above given information.
←。