BEC higher module 6高级商务英语知识讲解
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goods; delivery; payment; references / feedback; returns policy)
• How to promote your online store? • What are the possible risks?
6.1 Purchasing power Online Trading
Ex.4 Online feedback
6.1 Purchasing power Online trading
Onli源自文库e feedback :buyers' & sellers
野生榛子：差评 [详情] 榛子壳很硬，吃完这一斤，我的牙都快掉了，为了增加重量多收 邮费，还往箱里塞一块破铁。 [解释] 你细看那块铁，中间是否有个螺丝，再往下看，是不中间有条缝， 沿着这个缝用力分开---这块破铁就是给你夹榛子壳用的特制钳子！ 旋转木马音乐盒：差评 「详情」：我这人可不是随便就给差评的，你想想你有什么问题吧！ 「解释」：这人随便起来就乱给差评的，大家想想这人有什么问题吧？
HIGHER
SUCESS WITH
BEC
MODULE 6
Business Topic
Purchasing Power
MODULE 6
6.1 Business topic: Purchasing power 6.2 Business skills:Telephoning 6.3 Exam spotlight:Writing test
6.1 Purchasing power Online trading
Online trading
2. Peter F. Drucker‘s definition of quality
superiority or degree of the goodness customer assessment of the product
4. ensuring customer satisfaction by offering qualityproducts and services
5. aim for zero defects by thoroughly measuring output 6. the enhancement of employee abilities and improvement in job performance
设计， 建造
boiler
热水器
check-out counter 结账柜台
small claims
小额索赔
flooring tile laminate
室内地板材料 瓷砖
层压板，复合板
on offer
削价销售
corner shop 街头小店
supermarketization 超市化
6.1 Purchasing power Online trading
dispatch
发送
delivery
交付， 交货
marked 有痕迹的
transit
交通运输
transaction
交易
in stock beware haulage
有现货， 有存货 谨防， 当心 运输， 托运
nuts and bolts 工作部件，构成部分
supplier
供应商
renew contract 延续合同
1. What does quality mean to you? 1. fulfilling the customer's requirements and expectations;
2. compared with the best 3. what customers perceive it to be
insufficient, unintelligible, wrong information
credit card being stolen
risks of wrong buying
inconvennience caused by delivery
6.1 Purchasing power Managing Suppliers
6.1 Purchasing power Online trading
• e-business: antique jewellery • What would be the important factors in
making a success? (description;illustration of the
MODULE 6
Contents
1. Online trading 2. Managing suppliers 3. A contract to supply
4. Letter writing
6.1 Purchasing power VOCABULARY:
guru
专家（骨灰级）
trading place 交易地点
6.1 Purchasing power Online trading
For
Reference
Against
no commuting or standing no waiting in line to pay delivery to your door open 24 hours lower price
Speaking
supply
deliver
the supply chain order
a defect
faulty
transport stock
lead-time
retender for 重新投标
6.1 Purchasing power VOCABULARY:
in mint condition 完好无损
integral wield
构成整体所必需的 行使， 运用
regulator
管理者
lead time 订货至交货时间
custom
光顾， 回顾
engineer v.
镀白金项链*9元~：中评 「详情」我女朋友的评价是“一般”
「解释」你给她买个钻戒看看！
6.1 Purchasing power Online trading
Speaking:
Do you ever use ebay or a similar online trading place? why or why not?
• How to promote your online store? • What are the possible risks?
6.1 Purchasing power Online Trading
Ex.4 Online feedback
6.1 Purchasing power Online trading
Onli源自文库e feedback :buyers' & sellers
野生榛子：差评 [详情] 榛子壳很硬，吃完这一斤，我的牙都快掉了，为了增加重量多收 邮费，还往箱里塞一块破铁。 [解释] 你细看那块铁，中间是否有个螺丝，再往下看，是不中间有条缝， 沿着这个缝用力分开---这块破铁就是给你夹榛子壳用的特制钳子！ 旋转木马音乐盒：差评 「详情」：我这人可不是随便就给差评的，你想想你有什么问题吧！ 「解释」：这人随便起来就乱给差评的，大家想想这人有什么问题吧？
HIGHER
SUCESS WITH
BEC
MODULE 6
Business Topic
Purchasing Power
MODULE 6
6.1 Business topic: Purchasing power 6.2 Business skills:Telephoning 6.3 Exam spotlight:Writing test
6.1 Purchasing power Online trading
Online trading
2. Peter F. Drucker‘s definition of quality
superiority or degree of the goodness customer assessment of the product
4. ensuring customer satisfaction by offering qualityproducts and services
5. aim for zero defects by thoroughly measuring output 6. the enhancement of employee abilities and improvement in job performance
设计， 建造
boiler
热水器
check-out counter 结账柜台
small claims
小额索赔
flooring tile laminate
室内地板材料 瓷砖
层压板，复合板
on offer
削价销售
corner shop 街头小店
supermarketization 超市化
6.1 Purchasing power Online trading
dispatch
发送
delivery
交付， 交货
marked 有痕迹的
transit
交通运输
transaction
交易
in stock beware haulage
有现货， 有存货 谨防， 当心 运输， 托运
nuts and bolts 工作部件，构成部分
supplier
供应商
renew contract 延续合同
1. What does quality mean to you? 1. fulfilling the customer's requirements and expectations;
2. compared with the best 3. what customers perceive it to be
insufficient, unintelligible, wrong information
credit card being stolen
risks of wrong buying
inconvennience caused by delivery
6.1 Purchasing power Managing Suppliers
6.1 Purchasing power Online trading
• e-business: antique jewellery • What would be the important factors in
making a success? (description;illustration of the
MODULE 6
Contents
1. Online trading 2. Managing suppliers 3. A contract to supply
4. Letter writing
6.1 Purchasing power VOCABULARY:
guru
专家（骨灰级）
trading place 交易地点
6.1 Purchasing power Online trading
For
Reference
Against
no commuting or standing no waiting in line to pay delivery to your door open 24 hours lower price
Speaking
supply
deliver
the supply chain order
a defect
faulty
transport stock
lead-time
retender for 重新投标
6.1 Purchasing power VOCABULARY:
in mint condition 完好无损
integral wield
构成整体所必需的 行使， 运用
regulator
管理者
lead time 订货至交货时间
custom
光顾， 回顾
engineer v.
镀白金项链*9元~：中评 「详情」我女朋友的评价是“一般”
「解释」你给她买个钻戒看看！
6.1 Purchasing power Online trading
Speaking:
Do you ever use ebay or a similar online trading place? why or why not?