常用的英语接待口语

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用的英语接待口语

用的英语接待口语

用的英语接待口语,不管你进不进外企都一定要看看…询问访客身份:May I have your name, please?请问您贵姓?What compa ny are you from?您是哪个公司的?Could you tell me what company you are representing?能告诉我您代表什么公司吗?<br>如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了?询问是否预约,来访目的?请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。

I'll tell him that you're here.陈先生正在等你。

我去告诉他你已到。

Would you come this way, please?请随我这边来。

<br> 婉言拒绝客人来访:<br>Mr. Chen is occupied at the moment and wants to know if your business i s urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touc h with you in the future. Would you leave your card?他想以后再和你联系。

接待礼仪英语口语示例

接待礼仪英语口语示例

接待礼仪英语口语示例Receptionist: 早上/下午/晚上好,欢迎来到【公司/酒店/机构名称】,我可以为您提供什么帮助呢?Guest: Good morning/afternoon/evening, I have a reservation under the name of [Guest's name].Guest: 早上/下午/晚上好,我有一个预订,预订人是【客人的姓名】。

Receptionist: Thank you for providing the information. May I please have your ID/passport for verification?Guest: Sure, here it is.Guest: 当然,给您。

Receptionist: Thank you. I have found your reservation. Could you please fill out this registration form?Receptionist: 谢谢。

我已经找到了您的预订。

能请您填写这张登记表吗?Guest: Of course, here you go.Guest: 当然,请您。

Receptionist: Thank you. Here is your room key. The elevators are located just over there, and your room is on the [floor number].Receptionist: 谢谢。

这是您的房间钥匙。

电梯就在那边,您的房间在【楼层号】。

Guest: Thank you very much.Guest: 非常感谢。

Guest: I will, thank you.Guest: 我会的,谢谢。

Receptionist: Good morning/afternoon/evening, how may Iassist you today?Receptionist: 早上/下午/晚上好,我可以为您提供什么帮助呢?Guest: Good morning/afternoon/evening, I am here for a meeting with [Name of the person/department].Guest: 早上/下午/晚上好,我是来和【人名/部门名称】开会的。

英语口语日常接待对话

英语口语日常接待对话

英语口语日常接待对话英语口语日常接待对话日常口语接待篇DailyEnglish1.Greetings招呼Hello.您好。

——Hello.您好。

Howdoyoudo?您好。

——Howdoyoudo?您好。

Pleasedtomeetyou.见到您真高兴。

Goodmorning.早上好。

——Goodmorning.早上好。

Goodafternoon.下午好——Goodafternoon.下午好Goodevening.晚上好。

——Goodevening.晚上好。

Notes(1)Hello.招呼用语,语气较随便。

(2)Howdoyoudo?不是疑问句,而是初次相识时致意的用语,意为“您好”。

对方也说Howdoyoudo?作为相应的致意。

这是很正式的招呼用语。

(3)Peleasedtomeetyou.初次认识一个人,常用这句套语。

(4)Goodmorning.Goodafternoon.和Goodevening.都是招呼用语,往往用于比较客气的场合。

接待人员可以用这样的招呼用语去迎接宾客。

2.ModesofAddress称呼Goodmorning,sir.早上好,先生。

Welcometoourhotel,madam.夫人,欢迎您来我们的旅馆。

Nicetoseeyouagain,madam.又见到您真高兴,夫人。

YoumustbeProfessorSmith.我想您就是史密斯教授吧!Excuseme.AreyouMrs.Best?请原谅,您是贝斯特夫人吗?Hello,Mr.Best.贝斯特先生,您好!Yes,sir.是,先生。

Havesomecoffee,please,GeneralFord.请喝咖啡,福特将军。

You’rewantedonthephone,CaptainScott.斯科特船长,您的电话。

Herearesomelettersforyou,YourRoyalHighness.殿下,您的信。

Afteryou,yourExcellency.阁下,您先请。

接待外宾实用英语口语大汇总

接待外宾实用英语口语大汇总

1. Is this your first time to China? 2. Do you travel to China on business often? 3. What kind of Chinese food do you like? 4. What is the most interesting thing you have seen in China? 5. What is surprising to you about China? 6. The weather is really nice. 7. What do you like to do in your spare time? 8. What line of business are you in? 9. What do you think about…? /What is your opinion?/What is your point of view? 10. No wonder you’re so experienced. 11. It was nice to talking with you. / I enjoyed talking with you. 12. Good. That’s just what we want to hear. 确认话意 1. Could you say that again, please? 2. Could you repeat that, please? 3. Could you write that down? 4. Could you speak a little more slowly, please? 5. You mean…is that right? 7. Excuse me for interrupting you. 社交招待 1. Would you like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke? 2. Alright, let me make some. I’ll be right back. 3. A cup of coffee would be great. Thanks. 4. There are many places where we can eat. How about Cantonese food? 5. I would like to invite you for lunch today. 6. Oh, I can’t let you pay. It is my treat, you are my guest. 7. May I propose that we break for coffee now? 8. Excuse me. I’ll be right back 9. Excuse me a moment. 告别 1. Wish you a very pleasant journey home. Have a good journey! 2. Thank you very much for everything you have done for us during your stay in China. 3. It is a pity you are leaving so soon. 4. I’m looking forward to seeing you again. 5. I’ll see you to the airport tomorrow morning. 6. Don’t forget to look me up if you are ever in Taizhou. Have a nice journey! 约见面

商务接待常用英语口语

商务接待常用英语口语

商务接待常用英语口语商务接待常用英语口语商务接待是一个人力、物力、财力都需要投入非常大、而且非常复杂的过程。

在商务接待中,使用恰当的英语口语可以加强和客户的相关沟通,加强客户对公司、产品或者服务的了解,从而取得更好的商业合作结果。

接下来,我将为大家介绍一些在商务接待中常用的英语口语,供大家参考。

本文按照以下几部分内容进行划分:1. 接待客户- Welcome to our company.(欢迎来到我们公司。

)- It's a pleasure to meet you.(很高兴见到你。

)- Please have a seat.(请坐。

)2. 提供帮助- Do you need any assistance?(您需要帮忙吗?)- Can I help you?(我能为您做些什么吗?)- Would you like me to show you around?(需要我带您浏览一下吗?)3. 提供饮食- Can I offer you some coffee/tea/water?(要喝点咖啡/茶/水吗?)- Would you like to have some snacks?(您需要来点小吃吗?)- We have prepared some refreshments for you.(我们为您准备了一些饮料和小食。

)4. 安排会议- Let's schedule a meeting.(我们来安排一个会议吧。

)- When would be a convenient time for you?(哪个时间对您来说比较方便呢?)- We can meet at our office or at a restaurant.(我们可以在我们公司或餐厅见面。

)5. 表达感谢- Thank you for your time.(非常感谢您抽出宝贵的时间。

)- We appreciate your business.(非常感谢您的合作。

接待客户英语口语对话【四篇】

接待客户英语口语对话【四篇】

接待客户英语口语对话【四篇】【#英语口语# 导语】国际商务往来中,经常有国外客户来访参观工厂和产品。

而外贸英语口语这时就发挥它重要作用,接待客户、介绍工厂规模大小、产品功能等都需要用到地道的外贸英语,接待的好坏直接就决定了这笔单子能不能成功。

下面是由®无忧考网整理的接待客户英语口语对话【四篇】,一起来了解下吧!【篇一】接待客户英语口语对话您能坐下来喝杯茶吗?Would you please take a seat and have a cup of tea?For example:A: Would you please take a seat and have a cup of tea?您能坐下来喝杯茶吗?B: I'd love to. Thank you.我很乐意。

谢谢你。

请让他进来。

Please send him in.For example:A: Mr. Green,Mr. White is here.格林先生,怀特先生来了。

B: Please send him in.请让他进来。

这边请。

This way please.For example:A: This way please.怀特先生,这边请。

B: Thank you very much.非常感谢。

您预约了吗?Do you have an appointment?For example:A: Do you have an appointment?您预约了吗?B: I'm afraid not.恐怕没有。

他什么时候有空儿和我见面呢?When is it convenient for him to see me?For example:A: When is it convenient for him to see me?他什么时候有空儿和我见面呢?B: I think you'd better leave your card here, and I will contact you later. Is that OK?我想您留下您的名片,迟些时候我再和您联系。

外贸英语接待客户口语

外贸英语接待客户口语

外贸英语接待客户口语
1. 请问您需要帮助吗?
2. 欢迎光临!请问您是哪家公司的代表?
3. 请问您来这里有什么具体的目的?
4. 请问您需要考察我们公司的产品吗?
5. 我可以为您提供一些关于我们公司的背景信息。

6. 我们公司的产品能够满足您的需求。

7. 您有任何特殊的需求或要求吗?
8. 我将带您参观我们的展厅。

9. 这是我们最新的产品目录,请您参阅。

10. 如果您对产品有任何问题,请随时向我提问。

11. 您对我们的产品有什么评价吗?
12. 我们可以提供定制化的服务,以满足您的特殊需求。

13. 如果您对我们的合作表示兴趣,我们可以进一步商谈详情。

14. 如果您对我们的产品或服务有任何意见或建议,请随时与
我联系。

15. 感谢您的光临!期待与您合作。

接待英语100句

接待英语100句

接待英语100句接待英语100句欢迎和问候语:1.Good morning/afternoon/evening , sir/madam. 早上(下午、晚上)好,先生(夫人)。

2.-How do you do?-您好!(初次见面)-How do you do?-您好!Glad to meet you .很高兴见到您。

3.How are you?您好吗?Fine , Thanks . And you ?很好,谢谢。

您好吗?4.Welcome to our hotel/restaurant/shop.欢迎到我们宾馆(餐厅、商店)来。

5.Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。

6.I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

(客人离店时)7.Have a good time!祝您过得愉快!电话用语:8.Donsen Hotel , Front Desk . Can I help you?东胜大厦,前厅。

您找谁?9.Sorry , I’ve dialed the wrong number . 对不起,我拨错号了。

10.-May I speak to your general manager? -能和你们总经理说话吗?-Speaking.-我就是。

11.Sorry , he is not in at the moment . 对不起,他现在不在。

Would you like to leave a message ?您要留口信吗?12.Pardon?对不起,请再说一遍,好吗?I beg your pardon?对不起,请再说一遍,好吗?祝贺语:13.Congratulations!祝贺您!14.Happy birthday!生日快乐!15.Happy new year!新年快乐!16.Merry Christmas!圣诞快乐!17.Have a nice holiday!假日快乐!18.Wish you every success!祝您成功!答谢和答应语:19.Thank you (very much) .谢谢您(非常感谢)。

接待外宾常用英语有哪些

接待外宾常用英语有哪些

接待外宾常用英语有哪些接待外宾英语 11、 Good to meet you. 很兴奋见到你。

2、 Glad to meet you, too. 也很兴奋见到你。

3、 Hi, Im zhao hai. Welcome to my hometown!嗨,我是赵海,欢迎来到我的家乡。

4、Thank you. Im David. 感谢你,我是大卫。

5、How many times have you been to Wulumuqi?你来乌鲁木齐多少次啦?6、Actually its my first time here. 实际上这是我第一次来这里。

7、 Id like to have you for dinner. 我想邀您一起进餐。

8、 Thanks, it would be my pleasure. 感谢,这是我的荣幸。

9、 What do you feel like drinking? 你想喝点什么?10、Tea is fine with me. 喝茶好了。

11、 Do you like spicy food? 你喜爱吃辛辣的食物吗?12、 The spicier the better. 越辣越好。

13、 Would you mind if I order for us? 我来点菜介意吗?14、Sure thing, we have the same taste. 当然不,我们口味相同。

15、 How about some barbecue? 来点烤肉好吗?16、No. Thank you. I’m stuffed. 不,感谢,我吃饱了。

17、 Its wonderful to have friends visiting from afar. Cheers!有朋自远方来不亦乐乎。

干杯!18、Cheers! 干杯!19、Dont worry about him. Its just the alcohol talking.别理他。

酒店前台接待英语常用口语

酒店前台接待英语常用口语

酒店前台接待英语常用口语Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭店。

我是...,请问我该怎么称呼你呢?2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士,你好!请问我能为您做点什么?3. My name is ..., is there anything else I can do for you, just let me know.我叫...,如果需要我为您做些什么,请告诉我。

4.If you have any problems, please feel free to contact us .如果你有任何需要,请随时联系我们。

5.Have you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗?\请问你是会员吗?6.What kind of room would you like ?请问您需要什么类型的房间。

7.Sorry ,I don’t quite understand .对不起,我不是很明白。

8.I’m afraid we’ve fully booked for that time .抱歉,我们那个时段已给订满了。

9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。

10.Excuse me ,How do spell it ,please ?打扰一下,您能拼写一下您的名字吗?11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间,这边请。

商务接待英语口语_接待外宾常用英语口语

商务接待英语口语_接待外宾常用英语口语

商务接待英语口语——轻松应对外宾,展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.(很高兴见到您。

)How was your trip/instrument/flight?(您的旅途/火车/航班怎么样?)2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].(我是[您的名字],我是[公司名称]的[您的职位]。

) Allow me to introduce myself, I'm [Your Name] from [Department Name].(请允许我自我介绍一下,我是[部门名称]的[您的名字]。

)二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?(有什么我能帮助您的吗?)Can I get you something to drink, such as coffee or tea?(需要我给您倒点喝的吗,比如咖啡或茶?)2. 引导参观This way, please.(请这边走。

)Let me show you around our office/factory/showroom.(让我带您参观一下我们的办公室/工厂/展厅。

)We're very proud of our [facility/technology/product].(我们非常自豪我们的[设施/技术/产品]。

)3. 商务洽谈Shall we begin our meeting now?(我们现在开始会议好吗?) I'd like to discuss the terms of our cooperation.(我想讨论一下我们合作的条款。

)We're looking forward to working with you.(我们期待与您合作。

最全面的接待外宾所涉及的英语口语-及中文介绍如何接待.

最全面的接待外宾所涉及的英语口语-及中文介绍如何接待.

收集了绝大部分常用接待语境,前部分英文介绍和各种接待用语,后部分中文介绍如何接待外宾的到来,欢迎广大英文工作者采纳!接待服务常用英语一、欢迎和问候语:1、Goodmorning(afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人).2、How do youdo?您好!(初次见面)Gladto meet you .很高兴见到您。

ﻫ3、How areyou?您好吗?Fine, Thanks.And you ?很好,谢谢。

您好吗?4、Welcometoour hotel (restaurant, shop)。

欢迎到我们宾馆(餐厅、商店)来。

ﻫ5、Wish youa most pleas antstayin ourhotel 。

愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

(客人刚入店时)ﻫI hope you areenjoyingyour stay withus。

希望您在我们宾馆过得愉快。

(客人在饭店逗留期间)ﻫI hope you have enjoyedyour staywith us。

希望您在我们宾馆过得愉快.(客人离店时)7、Havea good time!祝您过得愉快!ﻫ二、电话用语:8、h otel , front desk.Can I help you?**饭店,前厅。

您找谁?ﻫ9、Sorry,I've dialed the wrong number。

对不起,10、May I speak to your generalmanage 我拨错号了.ﻫr?能和你们总经理说话吗?11、Sorry, he is not in at the mome Speaking。

我就是.ﻫnt.对不起,他现在不在.ﻫWould you like toleave amessage?您要留口信吗?ﻫ12、Pardon。

日常英语口语-接待篇

日常英语口语-接待篇

Daily English1.Greetings 招呼Hello. 您好。

——Hello. 您好。

How do you do? 您好。

——How do you do? 您好。

Pleased to meet you. 见到您真高兴。

Good morning. 早上好。

——Good morning. 早上好。

Good afternoon. 下午好——Good afternoon. 下午好Good evening. 晚上好。

——Good evening. 晚上好。

Notes:(1)Hello. 招呼用语,语气较随便。

(2)How do you do?不是疑问句,而是初次相识时致意的用语,意为“您好”。

对方也说How do you do?作为相应的致意。

这是很正式的招呼用语。

(3)Pleased to meet you.初次认识一个人,常用这句套语。

(4)Good morning. Good afternoon. 和Good evening. 都是招呼用语,往往用于比较客气的场合。

接待人员可以用这样的招呼用语去迎接宾客。

2.Modes of Address 称呼Good morning,sir. 早上好,先生。

Welcome to our department,madam. 夫人,欢迎您来我们部门。

Nice to see you again,madam. 又见到您真高兴,夫人。

You must be Professor Smith. 我想您就是史密斯教授吧!Excuse me. Are you Mrs. Best? 请原谅,您是贝斯特夫人吗?Hello,Mr. Best. 贝斯特先生,您好!Yes, sir. 是,先生。

Have some coffee, please, General Ford. 请喝咖啡,福特将军。

You’re wanted on the phone, Captain Scott. 斯科特船长,您的电话。

常用的英语接待口语

常用的英语接待口语

常用的英语接待口语1.(1)询问访客身份: May I have your name, please? 请问您贵姓? What company are you from? 您是哪个公司的?Could you tell me what company you are representing? 能告诉我您代表什么公司吗?(2)如果碰到了老朋友可以说: What brings you here? 是什么风把你吹来了? (3)询问是否预约,来访目的 Do you have an appointment? 约好了吗? Would you give me your business card? 请给我您的名片好吗? And can I ask what you wish to see him about? 我能问一下您要见他有何事吗?(4)让客人稍候片刻: I'll see if he is available. 请让我看看上司是否方便。

 Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。

 (5)给客人倒茶,礼貌待客: Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖) (6)带客人去见经理: Please have a seat, Mr. Jones and Mr. Smith will see you infew minutes. 请坐,琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。

我去告诉他你已到。

 Would you come this way, please? 请随我这边来。

酒店前厅接待常用的27句英语口语及会话

酒店前厅接待常用的27句英语口语及会话

酒店前厅接待常用的英语口语及会话1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。

2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。

4.I think I'll take the one with a front view then.我想我还是要阳面的吧。

5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。

7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。

8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。

9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。

10.What is the rate,please?请问房费多少?11.The current rate is$50 per night.现行房费是50美元一天。

12.What services come with that?这个价格包括哪些服务项目呢?13.That sounds not bad at all.I'll take it.听起来还不错。

常用的英语接待口语,不管你进不进外企都一定要看看…

常用的英语接待口语,不管你进不进外企都一定要看看…

询问访客身份:May I have your name, please?请问您贵姓?What company are you from?您是哪个公司的?Could you tell me what company you are representing?能告诉我您代表什么公司吗?如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了?询问是否预约,来访目的?Do you have an appointment?约好了吗?Would you give me your business card?请给我您的名片好吗?And can I ask what you wish to see him about?我能问一下您要见他有何事吗?让客人稍候片刻:I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。

我去告诉他你已到。

Would you come this way, please?请随我这边来。

婉言拒绝客人来访:Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。

接待外宾常用英语口语句

接待外宾常用英语口语句

接待外宾常用英语口语句对于许多外资企业来说,商务口语的应用是非常广泛的,就需要有适宜的翻译人员。

所以已经收集好关于接待外宾常用,希望能帮助到你。

1. I'm looking for a Mr. Brown of City Bank.2. Our managers suggested that I get in touch with you.3. He asked me to e here in his place to pick you up.4. I'm appointed as your aompaniment during yourstaying in Beijing.5. Our manage Mr. Zhang asked me to say Hello to you.6. I'm Dorne from the Fairemess office.7. I'm Dorn with Gilly holding group.8. I'm here to meet you.9. I've e to meet you.10. Wele. You made it.11. Very pleased to meet you.12. I'm glad to meet you.13. Nice to meet you.14. How nice to see you again.15.It's been nice seeing you again.16. How was your flight?17. Did you have a safe trip?18. How are you feeling?19. You must be exhausted.20. I bet you're tired.21. I hope you had a nice trip.22. How many pieces of luggage do you have?23. Do you have all your luggage check?24. Let me help.25. Let me carry that, I insist.26. Let me help you with your luggage.27. May I help you with one of your bags?28. Let me put your bags in the trunk.29. Shall I have a porter help you?30. My car is outside.31. Our car is waiting over there.32. Let me call a taxi.33. Please follow me.34. I'll drive you downtown.35. First time here?36. Been here before?37. Have any questions?38. Are you thirsty?39. How do you like this weather?40. How have you been?41. How's business these days?42. How long do you plan on staying?43. How long do you plan to stay?44. How long are you planning to stay?45. I hope you enjoy your stay.46. I hope you enjoy our city.47. Let's talk about the arrangement in the car.48.What shall we do first?49. Would you like to go to your hotel to rest for a short?50. Let's drive to the hotel.。

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常用的英语接待口语,不管你进不进外企都一定要看看…
询问访客身份:May I have your name, please?请问您贵姓?What co mpany are you from?您是哪个公司的?Could you tell me what compa ny you are representing?能告诉我您代表什么公司吗?
如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了?
询问是否预约,来访目的?Do you have an appointment?约好了吗?Would you give me your business card?请给我您的名片好吗?And ca
n I ask what you wish to see him about?我能问一下您要见他有何事吗?
让客人稍候片刻:I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下
稍等片刻。

给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)带
客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is ex pecting you. I'll tell him that you're here.陈先生正在等你。

我去告诉他你已到。

Would you come this way, please?请随我这边来。

婉言拒绝客人来访:
Mr. Chen is occupied at the moment and wants to know if your busine ss is urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card?他想以后再
和你联系。

请留下你的名片好吗?
一定要为自己争取机会:I'll take just a few minutes of his time.我只要占用他几分钟的时间。

I'd prefer to explain that to him directly.我想我
最好还是我领你去,以免你迷路。

接待(2)
在上一次,你已经学会为你接待的客人安排好食宿。

下来就该邀请他参加公司的活动了:安排各种活动:The tea party begins at 7 o'clock.茶话会在7点开始。

How's the party, Mr. Taylor?晚会如何,TAYLOR先生?The ceremon
y will commence as soon as the minister arrives.庆祝会等部长一来就开始。

Our General Manager can't be here today, so I'm speaking on his beha lf.我们的总经理今天不能到会,因此由我代表他讲话。

We are going to show you the town while you're here.你在此逗留期间我们将陪你在城里游览一番。

Do you have any place in mind you wanted to go in our town?本城有
什么地方你想去看看?What would you like to do this morning?There is no thing scheduled before lunch.上午你想干什么?中饭前日程表上没有活动安排。

Is there anything planned for tonight?今晚有什么安排?Have you
anything in mind you'd like to do?你是不是已有打算。

We'll visit a scho ol in the afternoon as you proposed.按你的提议,下午我们去参观一所学校。

I think it'd be better for me to take you there so that you won't get l ost.我想最好还是我领你去,以免你迷路。

在各项活动结束后与客人送别,首先告诉他启程的车票已经安排好了:We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20.我们已为你订了二张3月20日星期一上午10点由上海飞往香港的一等舱机票。

欢迎下次再来:If you would be kind enough to let me know in advance the date and approximate tim e of any intended visit,I will make arrangements to be on hand to receive you.若蒙提前惠告计划来访日期及大致时间,我将亲自出面接待你。

对我们的接待工作您满意吗?If you have any complaints to make about our service, we will be quick to make adjustments.若对我们的服务有任何不满,请提出,我们会很快加以调整。

接待作为公司的秘书,你是否总会有一些接待的工作要去做呢?对待来访的客人,提供的服务应使他们感到宾至如归(feel at home),语言也要体贴,处处显示出您的热情周到:客人到了,询问旅途情况:Mr. Taylor, it's ind eed a pleasure to make your acquaintance. Welcome to our company.T AYLOR先生,与您相识真是荣幸,欢迎来我公司。

Did you have a good trip?旅途还顺利吧?I hope you'll have a pleasant stay here.希望你此逗留期间愉快。

I hope you've enjoyed your stayin Hangzhou.但愿你在杭州这段时间过得开心。

We'll do our best to make your stay here a pleasant on e .我们将尽力使你在此逗留期间舒心。

You must be very tired after such a long journey.经过这么长时间的旅行,你肯定很累。

既然客人劳累就赶紧安排他去宾馆吧:We had reserved one single room with a private bath for yo u.我们已为你订了一个带浴室的单人间。

Your room is 1108. We'll take the elevator up.你的房间号码是1108,我们乘电梯上去。

You will find Room 201 at the end of the corridor.你走到走廊尽头就能看到201房间。

This way, please.请这边走。

Come with me please!请跟我来。

如果是外国客人,询问他会中文吗?Do you read Chinese?你会中文吗?What language do you speak?你说哪种语言?安排好住处以后,领客人吃饭:Would you like a cup of coffee or tea?你来杯茶还是咖啡?Do you wan t anything to drink?你要喝点什么?向客人提供帮助:If there's anythi ng you'd like to know, don't hesitate to ask.如果想要了解什么,尽管问吧。

If I can do anything for you, please don't hesitate to letme know.
如果我能为你做些什么,尽管说好了。

I'm glad to be of help to you.我很高兴能对你有所帮助。

Are there any questions you'd like to ask before we le ave ?出发前,你们还有什么要问的吗?。

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