剑桥商务英语中级第二版 2b corporate hospitality
新编剑桥商务英语(中级)Module-2精选全文完整版
可编辑修改精选全文完整版Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1.2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits andincentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPresent perfect continuousPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name)Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is splitinto four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes. Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employeeshalf of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover ofnearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the key figures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation.A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-workingMemo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO 8 AND 9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。
bec中级教材
New Words and Expressions 《国际商务英语2》12级Ａ、Ｃ班《新编剑桥商务英语（中级）学生用书第二版》Unit 1aVocabulary relating to Team /Teamworkteammate n. 队友teamplayer:善于与同伴配合的队员team game/team sport :成队比赛的运动项目(篮球、排球、足球等) team spirit: 合作精神, 团队精神an effective team / a high-performance unit 高效团队attach importance to team building 重视团队建设develop teamwork开拓团队协助nurture team dynamics 培养团队活力emphasize / promote team spirit强调、提倡团队精神project team项目研究小组/攻关队伍: 多是在特殊情况下组建的，抽取精英共同完成一个项目，项目完成后项目组解散，各回各处。
group decision making集体决策work towards a common objectiveto allocate rolesto contribute to…/ make a contribution to…be under pressure 有压力Reading 1 : notes & vocabularyCussons Polska and Uroda SA. -- Company name，“SA”, =Incacquire, acquisition: take over, buy, mergeWarsaw-based 总部位于华沙;-based: 总部位于toiletries (n.) [plural] things such as soap and toothpaste 日化用品regulation and control，管制take on responsibility 承担责任be accountable: be responsiblebring in management consultantexpatriate (n. / a.) a person living outside his own country; foreign managerial skillscreative thinking 创造性思维effective management style 有效的管理模式We wanted to throw new light on old problems，用新思路解决老问题put on，表演put on discosat a profit, 盈利，at a loss 亏损poles apartReading 2: vocabularyprofile n. 简介、概况a survival course 生存技巧培训课程complementary skills : 互补的，补充的board game: 管理层竞赛游戏。
BEC中级第二版unit 2b
Homework
Self-study 2b and exam practice. Write a letter of acceptance of 120-140 words.
It should be clear,appropriately formal and include the five listed points.
Language points
1. meet the expenses 支付，付清 Can you meet the amount? 2. put/leave/place sth at one’s disposal 把某物交给某 人自由处理 My reading room is at your disposal. 3. a keen theater-goer: a theater fan a keen gardener, keen competition Be keen on sth.: be interested in … He is keen on computer games.
BEC-II
Unit 2b
Corporate hospitality
Objectives:
To enable Ss to talk about corporate hospitality To practise reading for specific information and using phrases on making and dealing with invitations
Language focus
1 contact: 熟人，有业务关系的人，有利用价值的人 a person you may use to your advantage or who can provide you with important information the contacts in the city hall 在市政府里面的熟人 2. Social context: social setting / social environment 社交场合 3. Prospect： potential clients 潜在顾客，委托人或购 买者，前途，前景 e.g. She is talking warmly to several prospects. He has a great prospect since he is always diligent and smart.
《新编剑桥商务英语中级学生用书》-Vocabulary(可编辑)
Unit 1a Teamworktoiletriesn 化妆品厂清洁化妆用品公司major brands主导品牌expatriaten侨民放弃本国国籍的人[eksptrieit]creative thinking创新思维a survival course生存技巧培训课程profilen 简介小传概况侧面侧面像轮廓外形[prufail]simulationn 模拟训练模仿[simjulein]go for profit追求利润 [prfit]behind schedule进度落后于计划stick to the schedule严格按计划进行Unit 1b Communicationexceedv 超越胜过在数量质量上突出领先[iksid]over-estimatevt 过高的估计manageableadj 便于管理[mnidbl]understatevt 轻描淡写的说很有节制的陈述或表达少说少报数据等[ndsteit]seminarn 研讨会讨论会研讨小组[seminɑ]managementn企业机关的管理人员企业等的管理经营与人交往的手腕follow-up evaluation后续评估[ivljuein]complimentary ticket免费赠送的票优待券[kmplimentri]Self-study and Exam practicehave everything to do with与关系密切curriculum vitae个人简历履历简称CV [krikjulm]human factor认为因素Unit 2a Entertainingcustomer satisfaction form顾客满意情况问卷表 questionnairen调查表问卷[kwestin]criterion n批评判断等的标准准则[kraitirin] →plcriteriaatmospheren氛围attentivenessn殷勤周到value for money物有所值程度enhancevt 提高增加[inhɑns]cater v提供饮食及服务mezzaninen 尤指介于一层与二层之间的中层楼kprit] corporation n 公司cooperate vi合作配合协助 [kupreit] cooperation n合作reasonable prices合理的价格 interior design室内装修[intiri] group dining团体用餐 catering requirement餐饮要求 tour groups旅游团 corporate events公司社交活动 wine tastings品酒会steakn牛排[steik]company presentations公司业务报告会[prezntein]business trip公务旅行 vegetarian素食者 [veditrin]evolve逐渐发展或完成[ivlv]evolution n演变进化发展 [ivlun]pride ourselves onupon为感到骄傲 to cater for提供餐饮服务接待gentlyadv 轻轻地小心地strive为获得而努力奋斗[straiv]distinctiveadj与众不同的 [distiktiv]memorableadj 难忘的[memrbl]Unit 2b Corporate hospitalitycorporate hospital商务接待企业社交 tipn 技巧窍门忠告 be in need of需要 social setting社交场合 poor timing不合事宜trade fair贸洽会teenageadj 少年的 prospectn可能的潜在的顾客[prspekt]hook钩子吸引人们兴趣或注意力的方式 a fact-finding mission情况调查实地考察[min] n使命任务代表团使节团substantialadj重大的有影响的[sbstnl]fortune n幸运机会转机命运前途财产庞大的财富[ftn]fortunatelyadv 幸运的[ftnit]sociableadj 好交际的喜欢与人交往的[subl]rugbyn 英式橄榄球[rɡbi]intimateadj亲密的n至交密友[intimit]vt示意暗示[intimeit] egHe intimated his wishes with a slight nod of his headpurposefuladj 有清晰目的有明确目标chit-chatn非正式聊天闲谈disposaln 丢弃处理[dispuzl] →v disposelie in原因兴趣答案等在于stand around闲站着add up to意味着说明whisper into his ear在某人耳边低声说话 in terms of从的角度来看就而言 in due courseSelf-study and Exam practicecontinental breakfast欧式早餐 [kntinentl]bilingual applicants具有双语能力的申请者 [bailiwl]end-of-year party年终聚会job advertisement招工广告marketing secretary营销部秘书PA Personal Assistant私人助理administrative support行政管理上的支持 secretarial skills文秘技能up-to-date information technology最新的信息技术 communications skills沟通能力交际技能 science marketing assistant科技营销助理 an internal recruitment policy内部招工政策[rikrutmnt] n征募新兵补充official working hours正式的工作时间 long-term employment长期雇用 production manager生产经理 work overtime加班take legal action against对提出诉讼settle the dispute解决纠纷 [dispjut]com争论争端secretarial and administrative staff文秘及行政人员unforeseen circumstances难以预料的情况 meet agreed delivery dates 按约定的日期准时送货 place your order with向定货 outletn代销店专卖店[autlet]legal advisers法律顾问 established customers老顾客bringup把提出来givepriority优先考虑处理某事[prairiti]a backlog of orders积压的订单 [bkl]n积压未办之事at ones disposal由自由支配onbasis在基础上 look forward to sth 期盼盼望value for money物有所值 an overview of对的概述[uvvju]n纵览概观概述call in来访来请来找来call by 顺道访问postpone tilluntil推迟到某个时间[pustpun]Unit 2 Customersre-organisen改组改编 loann银行贷款[lun]forecast venture n风险项目warrantyn产品的保证书[wrnti]oval椭圆形 [uvl]finalisev 确定最后定下[fainlaiz]Unit 3a Ordering goodsmail order company邮购计划headquartersn公司机构企业等的总部指挥部 [hedkwtz]cataloguevt为编目录登记分类 n商品目录单系列[ktlɡ]recommendationn推荐信推荐劝告建议尤做法[rekmendein]itemn 产品货物项目一项一条一件[aitm]in standard length标准长度的articlen 商品项目物品文章条款冠词measurements charts尺寸图knitted skirts针织裙子 [nitid]vendorn 房屋等的卖主卖方销售商摊贩小贩[vend] asapas soon as possible尽快Unit 3b Cash flowcash flow现金流向现金流量现金流动 [flu]cash flow gap现金流量差额case study案例分析final payment最后付款bar chart柱形图down payment订金billvt 要求支付的费用送交某人账单宣布贴广告列节目单remaindern剩余物残余部分 the remainder the rest early settlement discount提前付款折扣labour cost劳动力成本credit terms信用期限信用条件信用条款贷款[信用]条件outstandingadj 剩余的为偿付的未解决的outstanding balance为偿还金额未结余额order books订货薄a shortage of cash现金短缺turnovern 营业额职工流动率所有权之类的转移水果纤小酥饼financing n筹措资金融资理财财务资金financing costs筹措成本cash on delivery货到付款交货付现cash on arrival货到付款货到付现marginn 利润页边空白边缘差数差额余地[mɑdin]inventoryn库存存货存活清单详细目录[invntri]penaltyn 处罚罚款 for 损失不利后果害处 of [penlti]potential customer潜在客户hard sell强行推销flat management culture扁平化的管理结构Self-study and Exam practiceworkmanship尤指精细的工艺手艺 [wkmnip]negotiatev谈判商定 retail v零售 [riteil n零售[riteil] deliverv 把送往[ɡrɑnt]sectorn 尤指商业贸易等的部门行业扇形 [sekt]accordionn 手风琴 [kdjn]for instance例如combination组合联合排列组合[kmbinein]promotional电影活动等旨在推销宣传的equalizev 使相等的 equalityn平等segmentn 部分片段瓣[seɡmnt]alternateadj 轮流的交替的代替的间隔的 [ltnit] v使交换[ltneit] cablen 电缆缆绳 v给某人发电报[keibl]forthcomingadj 即将到来的现成的唾手可得的demonstratev 证明证实举行示威游行或集会说明演示显示表露[demnstreit]flatterv 奉承讨好感到荣幸给以愉快的感觉[flt]interest on的利息习惯用onpriceat 以的价格习惯用atpay in cashin表示付款方式以现金形式cost of labour劳动成本30 days net净30天early settlement discount提前付款折扣penalty charge罚款Unit 3 Commercecurrencyn货币通货流通流行通用[krnsi]paying-in slip英银行存款单payeen收款人[peii]deductv减去扣除 deductibleadj 可减去的可扣除的[didktbl] transactionn一笔交易一项事务处理办理执行 [trnzkn]counterfoiln存根cashiern出纳 [ki]depositv放置存放交由保管付定金 n定金首付储蓄存款[dipzit]dividendn 股息红利被除数[dividend]haulagen 公路铁路货运业货运费 [hlid]consignmentn 托运的货物寄售托运托付交付[knsainmnt]couriern 递送包裹或文件的信使通讯员旅游团的服务员导游[kuri] logisticn 后勤逻辑[ldistik]custom duty关税overdraftn透支额透支[uvdrɑft]Unit 4a Brand powerselling point卖点environmental-friendlinessn 对环境无害有环保的特点user-friendlinessn用户使用方便kitchen appliances厨房用具competitive advantage竞争优势 [kmpetitiv]diversifyvt 多样化经营增加产品种类own-label clothing贴名牌超市自己品牌的服装saturatevt 使饱和浸透浸湿使大量吸收或充满某物[streit] supermarket chains连锁超市industry analyst行业分析家[nlist]n分析家化验员cut-price削价出售retail food marker食品零售市场mortgagen住房按揭抵押借款 vt抵押 [mɡid]boost profit提高利润estate agent房产商bonus points消费积分 [buns]n奖金红利额外令人高兴的事情loyalty scheme忠实顾客奖励计划 [lilti] [skim]vouchern优惠奖券凭证代金券收据凭单 [vaut]interest rate利率[intrist]incentiven刺激鼓励激励某人做某事的事物诱因动机 [insentiv] reputation名誉名望名气repjutein]fixed rate固定利率bank on 依赖获利对抱有信心寄希望于Unit 4b Public relationadvertising campaign广告宣传活动dealershipn 商品经销特许权特许经销商showroomn展示厅freelance journalist自由撰稿的记者senior executive高级主管itineraryn路线旅程[aitinrri]strategy策略accurateadj 准确的精确的[kjurit]Self-study and Exam practiceconsiderablyadj 相当大相当多facilityn可数名词工厂设备设施能力[fsiliti]leisure wear休闲服装trade deficit贸易赤字贸易逆差[defisit]private sector私营经济私营成分私营部门[sekt]loyaladj忠实的忠诚的[lil]vouchern 代金券凭证收据凭单 [vat r ]primaryadj 首要的主要的基本的初级的最初的 primacy n首位首要role作用职责角色emergev 浮现出现[imd]diversify into进入某个领域朝某个方向发展[daivsifai]bestay loyal to对保持忠诚be committed to对作出承诺recessionn衰退期 [risen]grossn 总利润 adj 总共的未打折扣的毛重的[grus]notableadv格外地特别的 adj 显著的著名的 n 名人 [nutbl] [defisit] stableadj稳定的安定的[steibl]enterprisen公司组织企业商业机构infrastructure基础设施如运输通讯银行制度等基础结构 [entpraiz] strategicadj 策略的具有战略意义的 [strtidik]Unit 4 Brandsstick to坚持信守继续做feedbackn 反馈意见counterfeitv adj 伪造仿造 n 膺品伪造品[kauntfit]speed on加快速度promotionaladj 旨在推销宣传的implementing正式的执行计划政策stylishadj 现代风格的流行的潇洒的 [staili]trademarkn 商标注册商标 [treidmɑk]innovatev 革新创新常与in on连用 [inuveit]adj 刺激的鼓励的[insentiv][bun faidi]authenticadj 正宗的原汁原味的可靠的可信的真的真正的[θentik][denjuin]phasen 阶段时期时期局面逐步执行实行按计划进行 [feiz] 逐渐停止中止属于本国的家庭的家用的家事的与家务有关的[dmestik]shelf-life存货期限贮藏期限expectancyn期望 [ikspektnsi]pasta意大利面[pɑst]loss-leadern亏本销售商品为招徕顾客而亏本销售的商品premiumn保险费额外费用津贴奖金 [primjm]householda家用的n全家人一家人包括佣工在内的家庭户[haushuld]consultancy地产咨询公司bus route公共汽车线路corporate business area商务区商务地段也作business districtcommercial districtcommercial areahigh streel英繁华的商业大街metro station地铁站full amenities全套设施leaseholdn 租赁租赁权liftn 英国英语电梯tenantn 租户租用人expresslyadv 明白的特别的清楚的homogenizev 使雷同使单一化endorsev 请名人为商品做广告支持赞同背书于 [inds]establishmentn 公司商业机构underlinevt 强调突出multinationaln 跨国公司industrial estate工业园区industrial park工业园区美式英语business parkwork ethic职业道德boardroomn 董事会的会议室证券经纪行内的股票行情室leasevt 租赁出租floor plan楼层平面图distinguishv 区别辨别myriadadj 无数不计其数prominentadj 著名的卓越重要的approximatelyadv 大约大概prestigiousadj 有威望的generatorn 发电机retainv 保留slogann 口号aspirationn渴望强烈的愿望志气志向抱负 forafterto 渴望达到的目的热望得到的东西一般用复数 [sprein]entailv 需要conservativeadj 传统的optimismn 乐观ethicn 伦理道德体系dedicationn 贡献奉献trivialityn 琐碎平凡unpretentious使平凡使琐碎Unit 5short-sightedadj 目光短浅的long-lastingadj 持续时间长的持久性mass-producedadv 大批生产的fully-automatedadj 全自动的long-runningadj 连续运行Unit 6a Reporting resultscompany performance公司绩效marginallyadv 稍微略微performance evaluation绩效评估supermarket chain连锁超市breakevenn adj 无亏损的盈亏相抵的volatileadj 可变的不稳定的graphn 曲线图图表bar-chartn 柱形图exchange rate兑换率汇率汇价ongoingadj 正在进行的disposaladj 出售出让deliverv 实现net cash净现金收入exceptional item非常项目operating margins经营利润cost-cutting measures降低成本的措施resource efficiency programmer资源增效计划sales volume销售量 [vljum US -jm] trading-volume贸易额交易额assetn 资产streamlinevt 使有效率使现代化cash surplus现金盈余measurev 衡量评估acquisitionn获得得到offsetv 弥补抵消股票涨跌的常用表达法主要有shoot up猛涨shares peak at股价达到最高点shares recover股价回升go into steady decline股价稳步下跌share price is marginally up股价微升shares are up slightly by 13 pence股价微升13便士collapsen崩溃垮掉Unit 6b Environmental reportguidelinen 方针recyclevt 再使用重复使用energy consumption能源消耗消费energy-efficient节能的press officer新闻官员by-product副产品environmental issues环境问题legislation立法fixn 补救方法应急措施non-hazardousadj 无害的stewardship跟踪commitvt 拨出调配供使用halvevt 减半平分to fulfill an obligation承担义务demandingadj 苛求的严格的presentationn 证据外貌授予颁发表演报告陈述说明hazardousadj 有害化学制品废料物质等constitute连系动词不用进行时组成构成estimaten v 估计估算routen 途径方法disposaln 丢弃处理percentage of 百分比expenditure花费orientationn 介绍性指导tariff一般指关税be supportive of对表示赞成支持account of在数量比例方面占fosterv 促进培养legislatev 立法 legislativeadj 有立法权的regulatorn 管理者调控者decaden 十年state-of-the art发达的comprehensiveadj 综合性全面性favourablyadj 优惠的ecommendation正式意见建议visev n 签证integration整合Self-study and Exam practicelong strike长期罢工bad publicity负面宣称a long battery life电池寿命长dispatchvt 送货运输innovation革新创新bulletin简报obligatoroblige的形容词形式义不容辞的compliancen 服从听众遵守threatn 威胁恐吓state-of-the-artadj 最新式的最先进的alphabetn 字母表extremen adj 极端extremelyadv 非常及其batteryn 电池thoroughlyadv 彻底的superbadj 极好的华丽的visionn视觉conveyvt 运输传递传播alliancen 结盟联盟lease out租赁dominatevt 支配主管reassurev 使···安心保证intentionn 意图目的maintainvt 维持保养nbuiltadj 存在的固有的countlessadj 无数的regardlessadj 不注意不留心 adv无顾虑不管怎么样Unit 6clausen 从句dramaticadj 戏剧性的nervousadj 紧张的摇曳的surplusadj多余的过剩fluctuatev 变动上下摇动liquidationn 清除停止营业devaluationn 货币贬值bankruptcyn 破产slumpn 暴跌depreciationn 减价跌落inventoryn 详细目录capital asset固定资产 fixed assed corporation tax公司所得税current assets流动资产liabilityn 责任债务Unit 7a Health and safetya filing cabinet文件柜maintenancen 维修部门sustainvt 遭受承受bumpn 肿块dressvt 敷药包扎伤口painkillern 止痛片hazardn 事故公害risk assessment风险评价take precautions采取防范措施civil liability民事责任safety representative安全代理人amendvt 修正议案提案法令等修改改好改进改良改善改过自新[mend]ventilationn通风设施Unit 7b Rights at workautomatic right当然的权利bulletinn 公告报告plaintiffn 原告起诉人tribunaln 法庭仲裁rulen 对某一案件的裁决裁定cloudyadj 不愉快的忧郁的legal action法律诉讼law firm法律事务所contractual obligation合同义务grievancen牢骚不满priorityn 优先sackvt 解雇sexual harassment性骚扰put up with忍受忍耐受苦damages指损害赔偿金dismissaln 解雇开除disturbv打扰formulatev 制订政策方案bann禁止禁令bewarev用于祈使句及不定式谨防当心注意issuen 议题 v 发表声明的quotev 引述引用solicitorn初级律师Self-study and Exam practicetheftn 盗窃罪grievancen 不满不平委屈exaggeratev 夸大言过其实abusen 滥用verbaladj 口头协议first aid box急救箱gourmetn 美食commissionv 委托home furnishing家居装修auditorn 审计prediction预言预测trip绊倒cause damage to造成···损失take···breaks暂时休息meet···target达标handle操作用手搬运be required to do sth要求做···take precautions against采取措施以免arise常与hazard或problem搭配意为出现发生···incident指发生的事件occurrencean event accident指意外事故不希望发生的事故injure指一般肉体上的伤害受伤wound一般指由武器兵器造成的伤害hurt肉体上的伤害harm泛指伤害personaladj私人的 personnel人事人员Unit 7 The workplacemodal verbsn 情态动词passiven 被动语态stitchn 缝纫v缝合伤口paternityn法律父亲的身份witnessv亲眼看见foremann工头领班flourn面粉maternityadj 孕妇装的孕妇的 n母性怀孕[mtniti]maternity benefitsn 产妇津贴disciplinaryadj 纪律的 disciplinen 纪律stewardn 1 财产等的管理员主管 2 家庭的管家 3 饭店俱乐部等的管理人 4 车船飞机上的服务员乘务员 5 客轮的膳务员 6 机关团体的干事理事 7 [英国英语] 舞会马赛集会等的主持 8 美国海军军官膳宿管理士官[stjud]redundancy英失业裁员解雇live off靠···挣钱notifyv通知time off休假ultimatumn最后通牒suspendv暂停终止prosecutorn检控官起诉人原告律师 [prsikjut]prosecutev起诉检控[prsikjut]prosecutionn被起诉被检控[prsikjun]defendantn 被告jurorn 陪审员exemptionn 免除豁免exemptadj 被免除被豁免liableadj 有赔偿责任的 liabilityn责任义务suev尤指为要求经济赔偿而控告对···提起诉讼Unit 8a Business expenseincurv 承受蒙受expense claims报销申报claimvt 要求报销authorizevt 批准receiptn收据发票invoicen 货物发票发货清单reimbursevt 报销偿付trialvt 试验试用cash advances预付款auditing procedure审计程序undertake承担接受承办guiltn 内疚自责Unit 8b Business travelvaletn 男随从服务员baggage allowance允许行李数量行李限制air-miles award里程奖burger bar汉堡快餐店creature comforts物资享受legroomn 座位前的伸腿空间exclusiveadj 专用的独用的mainstream airlines大型航空公司no-frills经济型的deal待遇price-cuttingn 降价dedicatedadj 专用的take offv 起飞 n take-off transfern 转机up marketadj 高档的为高档人群服务的concessionn优惠减价consolidationn 联合兼并reclining seat可躺的斜椅座位carriern 运载工具飞机undercutv 削价woov 努力说服顾客选民等Self-study and Exam practice columnn 栏栏目departure lounge候机大厅disabled people残疾人approachn方法途径progressionn 个人发展workforcen 劳动力职工总数established customer固定客户motivating factor激励因素cost benefits成本效益reimburse正式偿付付还false claim谎报虚伪的主张虚假索赔small print 证件协议契约等中用小号字印刷的部分往往载有例外情况附带条件等 1 小号字体的印刷品 2 保险租契等的附属细则short notice临时通知duty free免税check-in desk旅客登记柜scheduled flight n 定期航班in-flight catering1 航空餐饮机上提供的食品饮料Unit 9a Flexible benefitsbenefit system福利制度day care日间托儿所childcaren adj 儿童保育托儿的annual leave年假base pay基本工资rewardn 报酬奖金benefit premium福利津贴core benefits核心福利项目additional benefits funding附加福利基金monthly pay月薪bulk discount大宗购买折扣批量折扣bargaining power议价能力providern供应商payrolln 员工薪水名册在职人员工资表optionaladj 可供选择的recruitmentn 招聘lump sum一次性付款stuff turnover人员流动率pension schemeplan养老金计划roadside show roadshow路演vouchern 代金券凭证收据收条criticaladj 批评严厉的极为重要的危险的不确定的retail vouchersn购物券optional可自由选择的Unit 9b Staff appraisaljob description职务说明qualificationn资格证明合格证书学历working environment工作环境to miss deadlines没赶上最后期限vacancyn 空职空缺promotion prospects升职提升前景pinpointvt 确认精确定位accompanyvt 附加补充legal guidelines法律准则practice on集中在resentmentn 怨恨愤恨go through举行完成nothing more than只不过pretextn藉口托词build up积累combatn 战斗v 与···斗争reverev尊敬ratingn 等级程度measurableadj 重大的重要的divisionn 部门grievancen 不平委屈牢骚highlightn 最重要 v 使突出使注意力集中failingn缺点Self-study and Exam practiceunrealistic target不切实际的目标ordinary departure lounge飞机场的普通候机厅air mile accounts飞行里程计数platinum card白金卡preferential treatment优先待遇优惠待遇itineraryn 日程计划旅行计划mergern 公司组织的合并evaluatedv评价gerundn 动名词in exchange for以换取作为交换meetdeadlines按期完成任务Unit 9 Peopleseniorityn 资历职位级别高remunerationn 报酬[rimjunrein] remuneratev 给与报酬赔偿酬劳[rimjunreit] disastersdisastern 彻底的失败大败placen 销售渠道promotionn 促销宣传活动提升晋升促进增长promotionaladj 旨在推销宣传的complimentaryadj 免费赠送的liquidationn 清算清盘washing powder洗衣粉reformulationn 重新配方posters海报stationeryn 文具confectioneryn糖果生产厂家campaignn 促销活动conservatoryn 玻璃暖房a barbecue set一套烧烤用具catchyadj 引人注目的anticipatev 预期预料dismissaln 解雇开除coincidev 同时发生尤指巧合rivaln 对手竞争者v 与相匹敌fatallyadv 致命的fataladj 线索flawedadj 有错误的有瑕疵的flawn瑕疵缺点cluen 线索fueln 燃料Unit 10b Going global portfolion 投资组合pay-offn 回报价值local adaptation产品的本土化potential profits潜在利润marginn 利润利差presencen 跻身占有一席之地reservationn 预定房间franchisen 特许经营权特许制know-hown 专门技能技术生产经验optimizevt 使最优化undercutvt 压价与抢生意formulan 公式配方规则婴儿食品客套话[fmjul]Self-study and exam practiceproduct range产品系列flatcom平展的展开的3 平放的4浅的鞋平跟或无跟的5 平直的6直截了当的7 价格等无变更的费率等稳定的8 市场贸易等萧条的9 证券贷款等无息的10 饮料等不发泡的11 无聊的单调的无生气的overdraft透支透支额workshopn研讨会offencen 违法犯罪massiveadj 巨大的结实的prosecutionn 起诉。
BEC中级-Unit 2b Corporate hospitality
Sources of “先知”
• Onli trade press 行业刊物，etc • Offline sources: client’s hometown newspapers, trade publications, a third party (a friend, colleague, supplier, someone from within the client’s company “内间”receptionist, for example)，books, annual reports 公司年报, etc • Observation (waiting, visiting, meeting)
Who is “彼”？ 彼
• Your enemy in warfare • Your competitor in business • Your client in corporate hospitality or entertaining a client
Where is “战” happening?
• When you entertain your client, you are waging a war.
How is “胜” defined?
• You win the trust and confidence in you of your client. • A lasting relationship of trust and respect and cooperation
Mackay Envelop Company 66Question Customer Profile 客户简历
• Personal info. (name, nickname, phone, DOB, hometown, etc.) • Education (high school, college, extracurricular college activities, etc.) • Family (marital status, spouse, kids, etc.) • Business background (company, position, mentors 恩师, etc.) • Special interests (clubs, politics, religion, movies, etc.) • Lifestyle (medical history, drinking, smoking, food, personal goals, etc.) • The customer and you
Unit 2b Corporate hospitality
Brainstorm ways of entertaining existing or potential clients. 1) a meal at an expensive restaurant 2) a round of golf 3) a sightseeing tour of the city 4) an evening at the theatre 5) a visit to a sports event 6) a shopping trip 7) …
Always consider your relationship with your reader. This decides how formal or informal your letter should be.
Dear Ms Goddard With reference to your letter of November 3, I am writing to thank you for your kind invitation. I would be very pleased to accept your invitation to visit Oxford and see Trackplus' production facilities. I would also be interested in meeting your colleagues at Head Office, the design team in particular. I should also be delighted to accept your offer of arranging for me to see a play in the West End. Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested. However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me whether the second week of December would be suitable for you. I look forward to hearing from you again. Yours sincerely Paolo Fellini
剑桥BEC真题集第2辑（中级）真题TEST2
Test 2 Reading 1 PART ONE Questions 1-7 ●Look at the statements below and the text on the opposite page about the importance of listening to people.●Which section （A, B, C or D）does each statement （1-7）refer to? ●For each statement （1-7），mark one letter （A, B, C or D）on your Answer Sheet. ●Y ou will need to use some of these letters more than once. 1 Sometimes it is necessary to insist on further explanation. 2 Y ou shouldn't focus on your response while others are still speaking. 3 People are reluctant to admit that they don't listen well. 4 There are benefits in seeing things from the speaker's perspective. 5 Keen observation of the speaker can support our listening skills. 6 It is risky to think about a different issue while someone is speaking. 7 People do not mind hearing their own views summarized. Good listener, better manager A Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough. We get things wrong because we haven't quite understood what someone meant when they were talking to us. Anyone who has ever taken the minutes of a long meeting will know how hard it is to remember - despite the benefit of notes - exactly what everyone said. But success depends on getting things right- and that means listening.B Listening is not the same thing as hearing; it is not an effortless activity. It demands attention and concentration. It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong. However, if you allow your mind to wander onto something else, even for a few minutes, you'll miss what the speaker is saying - probably at the very moment when he or she is saying something critical. And not having heard, you won't know you've missed anything until it's too late. C The most common bad habit we have is to start thinking of what we are going to say about the the subject subject subject long long long before before before the the the other other other speaker speaker speaker has has has finished. finished. finished. W e W e then then then stop stop stop listening. listening. listening. Even Even Even worse, worse, worse, this this often adds rudeness to inattentiveness, as once you have decided what to say there is a fair chance you will interrupt to say it. Good listeners don't interrupt. In fact it is often worth explaining the main main idea of what you have just been told before going on to make your own points. Nobody is idea of what you have just been told before going on to make your own points. Nobody is offended by this and it shows that you have listened well. D Above Above all all all be be be patient patient patient and and and accept accept accept that that that many many many people people people are are are not not not very very very good good good communicators. communicators. communicators. It's It's helpful to remember that the ways people move and position themselves while they are speaking can reveal a great deal about what they are saying. Equally importantly you should put yourself in the other person's place, both intellectually and emotionally; it will help you to understand what they they are are are getting getting getting at at at and form and form a a response. response. response. But But But don't don't don't be be be too clever. too clever. Faced with a a know know -all, -all, many many people keep quiet because they see no point in continuing.ANSWER KEYS: 1 B 2 C 3 A 4 D 5 D 6 B 7 C Reading 2 PART TWO Questions 8-12 Read the article below about recruiting staff. Choose the best sentence from the opposite page to fill each of the gaps. For each gap （8-12）， mark one letter （A-G ） on your Answer Sheet. Do not use any letter more than once. There is an example at the beginning, （0）。
剑桥商务英语中级unit_2资料
Company Benefits
An Overview of Unit Two
2.1 Business Topic (Company Benefits)
Vocabulary (Benefits ＆ Incentives)
Reading
Speaking
Writing
(An article (Asking questions (A letter
good salary 可观的收入
pension n. 养老金
client service executive 客户服务主管
take…with a pinch of salt 对……将信将疑
old and established 历史 悠久
resources director 人力资 源部经理
无形的福利：老板的奖赏、晋升的可能性、舒适的工作环境等。
奖励措施(incentives)：一个红包、一顿饭、一瓶酒、一次旅行机会
Listening
Listen to five short recordings. Which of the benefits and incentives in exercise1 is each person referring to? Speaker 1:__c_om__pa_n_y_c_a_r__________ Speaker 2:__f_le_x_ib_l_e_w_o_rk_i_n_g _h_ou_r_s___ Speaker 3:__p_ar_e_n_t_al_l_ea_v_e_________ Speaker 4:__a_n_im_p_r_e_s_si_v_e_jo_b__ti_t_le___ Speaker 5:__a_p_e_n_si_o_n____________
剑桥商务英语(BEC)中级第二、三、四辑口语真题范例.
第二辑Test 1Topic A: WHAT IS IMPORTANT WHEN ……?Entertaining clients●Types of activities●Cost[思路点拨]【词汇＆短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢？Well, what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…..The point is that…….Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office.When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we canhave an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful.Cost is anther important factor when designing activities for clients. Higher expenses don’t necessarily to greater satisfaction, and in some cases, the clients will be overwhelmed with our kindness. Therefore, when entertaining clients, sincerity appears to be more important, upon which a long and a steady business relationship is based.Topic B: WHAT IS IMPORTANT WHEN ……?Choosing retail premises to rent●Location●Length of contract【词汇&短语】房东landlord 利润空间profit margin租户tenant 房屋结构building structure可持续发展sustainable development 合同到期exploration of contract繁荣boom prosperity 续签合同renew the contract租金rent 押金deposit【句型点击】●观点阐述Well, it seems to me that…….That’s true, but on the other hand…..●追加观点That’s just what/all I was thinking…..Well, the point I’m trying to make it that……Another thing I want to mention is……【参考范例】When aiming to choose retail premises, you should always put the location on the top of your list. An ideal retail premises should be situated in the downtown district or a big residential area where the sources of the customers is guaranteed, in China, A lot of businessman believe in Fengshui and they think a good location is vital to the success of business.Besides, the length of contract is also an important factor in choosing retail premises because the retailer need time to develop market and customers. A steady and uninterrupted business environment is most desired, and a long-term contract will ensure the retailer’s sustainable development.What’s more, rent and means of payment should never be overlooked, retailers in general have a big cash flow, therefore, a reasonable rent and flexible means of payment are good for their capital turnover. A cooperative landlord is preferred and necessary for a win-win situation.Topic C: WHAT IS IMPORTANT WHEN ……?Deciding on packaging for products●Image●Production process【词汇&短语】包装材料wrapper，packaging material 不可再生资源non-renewableresources 包装设计package design 有利环境的environmental-friendly顾客的青睐customer favor 肤浅的，表明的superficial【句型点击】●自然过渡How shall I put it? 怎么说呢？Actually…..That’s just how I see it …..●个人观点Personally, I think…..Frankly, I think….【参考范例】Packing of products concerns the fate of products because it arouses people’s desire for purchase. When deciding on packaging for products, we should take several things into consideration.First of all, the image catches the eye of potential customers, people are sometimes skin deep when surrounded by a variety of products, their decisions are simply based upon the packaging, therefore a thoughtful design in color, shape and packaging materials is crucial in winning customer’s favor.On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of the products. Increased price will make the products less competitive in a buyer’s market. After all, in comparison with packaging, people are more sensitive to price.Last but not least, our resources are limited and some are even non-renewable. Once the products are opened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them environmental-friendly.Test 2Topic A: WHAT IS IMPORTANT WHEN ……?Selecting staff for promotion●Attitude to work●Current performance【词汇&短语】空缺职位vacancy 人事部personnel行政管理部administration 公关public relations总部head office 工资wages and salaries管理技能managerial skill 职业前景career prospect人力资源部human resources 团队协作teamwork【句型点击】●常用开始语Thank you for your questionThe answer is…Let me start with….In my viewIt is very likely that….●表达观点常用句What I am thinking is….Let me make my point very clear.It is crystal clear that…..There is no doubt that…..I am into the first opinion..【句型点击】When selecting staff for promotion, several factors should be taken into consideration, to begin with, the attitude to the work is one of the most fundamental elements. I believe attitude is everything. It is not uncommon to find workers who have great talents but are reluctant to make full contribution in their position, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certain way so that you can know everyone’s capability.Thirdly, you can’t ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one’scareer. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.Topic B: WHAT IS IMPORTANT WHEN ……?Considering a career change●Further study or training●Opportunities for future promotion【词汇&短语】实际工资real wages 合并merger最终目标ultimate goal 个人收入personal income坏的影响adverse effect 工资价格螺旋上升wage-price spiral 精明的讨价还价交易horse-trading 无形资产intangible assets资格qualification 投资回报return on investment【句型点击】●更倾向于某一个选项I would take …….. as my priority 我会把……..作为我的首选项。
剑桥商务英语 中级真题 2-4辑听力文本
剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (6)TEST 3 (12)TEST 4 (18)TEST 5 (23)TEST 6 (29)TEST 7 (34)TEST 8 (40)TEST 9 (45)TEST 10 (50)TEST 11 (55)TEST 12 (61)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are… lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look... five hundred and thirty-eight pounds seventy a month... Oh,sorry, hewas a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to StevenKirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundredfor each of the marketing executives and seven hundred and fifty for me but you'veput everyone down for seven hundred and fifty.Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now.Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevantinformation.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people... The office restaurant is closed next week... can you ring the ParkHotel? The Grand Hotel was a bit disappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see,we'd better issue another one straight away to pay Mrs Burton, because it'll be anotherthree weeks if we wait for the next cycle of payments. Her expenses on that sales tripwere pretty high, and it wouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. Sowhat I'll do is go down each column and calculate the new amounts, and then it can beprinted in time to be inserted into the new brochures. Can you check the figures forme, though, before it goes to the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. Forone thing, it says that we have to supply our security code, and for another it specifiesmonthly payment in advance, and I told you both of those were out of the question.I'm afraid I really can't sign this. Could you send me a revised one?[Pause]SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings onloans and leasing equipment, which are included in the final totals. And even moresignificantly, unpaid orders are actually excluded from the final calculation. Theserepresent a sum of approximately thirty thousand pounds. With that in mind, we cansay that the company's overall position is still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, whichshould have been dealt with six months ago. I've had to ask them to send a duplicate!We really must be careful. Arden give us very favourable prices, but we haven't got acontract with them - Can you deal with it straight away so we stay in their goodbooks?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is.[Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I gotsaid you weren't sure if you needed someone to come and sort it out, or if we couldadvise you over the phone. Well perhaps you'd like to get back to me as soon as it'sconvenient and tell me exactly what the problem is, and I'll see what I can do. [Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faultsin components we've had from Redlon. So I talked to the Production Manager and heagreed that I should look at some alternatives. Future World's range is fine for us, andone of their customers who I spoke to recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefit from the undeniably hard work we're putting in, and thismeans saying no to jobs which aren't profitable. It would be much more beneficial toput all our efforts into winning higher-margin contracts. So the way I feel you canhelp most is by identifying the types of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give mea ring so that we can talk about it a bit more? I've done a few calculations and I'mbeginning to wonder whether it's really a practical proposition. I still think theproject's got potential, but there are significant additional costs which we hadn't takeninto account. So could you get back to me as soon as you can, please?[Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, becausefollowing your complaint about the last delivery, we did in fact take action to changethe specifications in the way you suggested. So it isn't quite fair to say that we ignoredyour advice. I know it's important to achieve the consistency that you require, butperhaps your recommendation wasn't exactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather thansimply recognising excellence in the design of specific products, or analysing theirfinancial impact on profits, the awards set out to take an objective look at exactly howcompanies manage the development process itself. Over three hundred and fiftyorganisations entered the competition and were initially reduced to about forty. Then,after further careful checking, a short list of just fourteen of them was arrived at.These finalists, all manufacturers, were then visited by the competition judges, a panelof four chief executives from leading companies. The panel toured the finalists'facilities, received presentations on the companies and their projects, and interviewedthe key development team members. The products varied enormously in their scale,function and degree of technology - from bread for a supermarket chain to a printerinside an automatic cash dispenser. Initially the organisers were concerned that thisrange could create difficulties in the assessment process. But this fear proved baseless,as most elements in the innovation process are shared b; all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firmswith one thousand employees or more and small firms with two hundred and fiftyemployees or fewer. With both groups the judges decided to concentrate on two of theclearest indicators of a successful innovation process, which are: how well the newproduct is combined with the company's existing business, and secondly, how well theinnovation methods are recorded and understood. Small firms naturally tend to dowell in the first category since they have fewer layers of management and thus muchshorter communication lines. But they seem to put less emphasis on creating formaldevelopment methods which would be repeatable in future innovations. Large firms,on the other hand, have difficulty integrating the new development within theirexisting business for reasons of scale. But they tend to succeed in achievingwell-documented and repeatable development methods. This is because largercompanies, with their clear emphasis on training, fixed management structure andadministrative systems, require more formal, daily recordkeeping from their staff. Sowhat were the key questions the judges had in mind when assessing the finalists? Oneof the most important areas concerned how thoroughly a company checks what ishappening in other fields in order to incorporat new ideas into the developmentprocess. Many of the finalists impressed in the area. Natura, for example, haddemonstrated genuine energy in searching for new ways of producing their range ofspeciality breads. They had looked at styles of home cooking in different countries, a:well as the possibility of exploiting new production technologies in order to achieveequally good results but on a high-volume production line. What then occupied muchof the judges' thoughts was the quality of the links which the development teamestablished with senior management, suppliers, the market and manufacturing. Thebest examples of the first category were found in small firms, where the individualentrepreneur at the top was clearly driving the innovation forward. Links withsuppliers were also seen as an important factor, but not all supplier experiences werepositive. Occasionally serious problems had to be solved where suppliers wereworking hard to meet specifications, but the companies that the suppliers were usingto adapt their machinery were not so efficient. This, led to disappointing faults orfluctuations in quality. But in conclusion the awards demonstrate that innovation isn'tjust for high-tech internet companies. You can also be successful in mature marketswith determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged usfor the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them.We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn'tthere.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch.That would be easier. It was originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets - but I can't see this on theagenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman: Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing... but there was also quite alot I'd never really considered... like ways to interpret what the advertisement is reallyasking for, reading between the lines... and a section which lists some of the harderquestions they tend to ask you, with effective answers you can give.[Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. Forexample, they stress that you need to get publicity up and running a good six monthsbefore you want to stage the event. And get your main speakers booked earlier thanthat. They say you must make sure you've got a good assistant to support you, checkthe details.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know whatskills or qualities are needed. I want someone who's more than just a secretary typingout letters every day... I'm looking for a right hand, someone to do everything... andthis book spells out what that means... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfectschedule for getting through your workload... Once you've got yourself organised,made lists of tasks and priorities, you can make best use of each and every day...otherwise you're just constantly confusing your PA with endless requests, all terriblyurgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised... but it did give me an idea of how the agencies do the job. Of course, they're the people with the creative ideas, theexpertise, so I'm happy to trust the image development work to them... but I read thebook so I could talk to them on equal terms about what we're trying to do, and how itfits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in thebusiness and we were impressed as they promised they would deliver the goods wewanted within two days and they did. We had to pay more than we would have likedbut the results were worth it. Since then, I've told a lot of other people about them. [Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet. I was justbrowsing through the list of suppliers one day and I noticed their name. I looked themup and found that they had this fantastic discount available that particular month. Weordered various things and the quality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal.This particular company was running a big publicity campaign. I'd seen the ads on TVand they really put me off. I just couldn't see the appeal. But then someone I met at atraining day told me we should use them. His company had used their service foryears with no complaints so we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However,we had a visit from a sales representative from one company and we asked him tomake up some complimentary printed letterheads for us. They were exactly what wewanted so that was the deciding factor. I think that personal touch gives a companyfar better results than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and wecould even pick things up ourselves if necessary. But unfortunately they just becametoo expensive. Now that express delivery services are widely available, distance is nolonger a consideration and we've been able to choose someone who can give us thebest package for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banksare trading down, while mining companies have surprised analysts with a small rise.Overall, it's been a week of considerable movement, with the highest level reached atthe close two days ago and a sharp fall yesterday. A strong recovery saw most ofthose losses being made up today, but the closing figure still fell short of Wednesday's.Now here's Charles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow. Having finally found a buyer for their loss-making sports footwear subsidiary, Hi-form, they've rejected a take-over bidfrom a leading French retail chain which has been looking to buy into the Britishmarket for some time. This activity has moved Brownlow's shares up by twenty percent to ninety-six pence. There's a lot of interest in the Lek energy group, whichrecently bought Westwales Electricity. To the relief of Westwales managers, Lekhaven't brought in their own people to run the company. Despite predicted job cuts ofsomething like a third of the engineering staff, no announcement has been made, andindeed, Lek's comprehensive training scheme has been opened to all grades of staff inWestwales. Back to you, Jane.Woman: We've had a number of emails from investors asking what to do with their shares in gas and electricity companies after their consistently poor performance recently.Many of you might be thinking of getting rid of yours as quickly as possible. Butfinancial experts are fairly optimistic about the outlook for the power sector, andinvestors may do better to see what happens over the next few months. With so manyother investors deciding to cut their losses and sell now, interest in this sector mayincrease, and that, of course, would push share prices up. Pharmaceutical companieshave done well today. Recently we've seen several periods of rapid expansion in thissector, only for it to be overtaken a short time later by the strong financial institutions.But I actually think the recent performances of pharmaceuticals companies has hiddena steep drop in the share prices of many other companies. All other sectors have lostconsiderable amounts, but this simply has not been reflected in the overall value ofthe market, because pharmaceuticals companies are keeping the value high. Lookingnext at the sectors whose troubles have been in the news recently: supermarkets,having suffered a downturn in business for over a year, at last have some reason foroptimism. The leisure industry, which has suffered even more than supermarkets, isalso showing signs of a turnaround. The same cannot be said of the building sector,though, which expects little relief for at least another six months. Charles...Man: One company in the news is Freewaves, which owns a chain in internet cafes. Like other new companies, Freewaves has tended to pay low dividends to investors,preferring to re-invest profits in research and development. Although Freewaves wasable to turn in a healthy profit in the first quarter, taking everyone by surprise, thecompany has now declared operating losses close to a million pounds. This, of course,will make shareholders think about whether to keep their shares. And news fromSimpson's, the big retail group. For years Simpson's have been acquiring other chains,。
剑桥商务英语第二版中级课件Unit 2b
Corporate Hospitality
hospitality
• n. • kindness in welcoming strangers or guests • receptiveness Corporate hostpitality: 企业商务招待
Part I
Mixing business with pleasure
• • • • • • • Build a good business relationship Establish rapport with clients Enhance mutual understanding A more colorful life Difficulty of swapping roles Forget your role Problems with personal relationship might endanger business and vice versa.
Discussion - Which way? Page 23
• Read the profiles of the business people • Discuss their possible characteristics and preferences • Choose appropriate ways to entertain them, and state your reasons.
• In due time/course 1. We shall no doubt get the information in due course. 2. I shall answer your letter in due time.
Appropriate wording
新编剑桥商务英语中级Unit 2bppt课件
Oral Practice2-2
A round of golf 一场高尔夫球 A sightseeing tour of the city 城市观光游 A visit to a sports event 观看体育赛事 A shopping trip 购物游 fact-finding mission 情况考察 offer your company a substantial contract 为您的公司提供
Arranging a company visit: Reading of an invitation letter, Language focus and writing a letter of aceptance
Content
Mixing business with pleasure Arranging a company visit
can concentrate on the work without distraction
Reading Comprehension
Read the article and think about which ways of entertaining business clients are mentioned.
Teaching Objective
To enable Ss to talk about corporate hospitality To practice reading for gist and specific information To raise awareness of formal versus informal
be fit his social status 适合他的社会身份 facilitate one-to-one conversation 有利于一对一交
剑桥商务英语中级完整笔记(词汇)必备学习
美式论文、报告写作技巧编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。
研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下：(一) 篇首：封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文：引言(Introduction)主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料：参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。
题目可以提供研究者：一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤，大纲是论文、报告的骨干，Proposal 是研究的架构、流程及范围的说明书。
Unit Two B Corporate hospitality 商务接待
Unit Two B Corporate hospitality 商务接待Objectives 学习重点1. To enable Ss to talk about corporate hospitality2. To practise rading for gist and specific information3. To raise awareness of formal versus informal language in letters4. To review language for making and dealing with invitations5. To practise writing for a letter of acceptanceVocabulary 词汇准备corporate hospitality 商务接待，企业社交tip 技巧，窍门，忠告to be in need of 需要business objectives 商务目标social setting 社交场合training consultants 培训咨询corporate events 商务活动a social event 社交活动accommodation 住处poor timing 时间不当sales figure 销售数字the recipe for success 成功秘诀establish/build a good business relationship 建立良好的商务关系trade fair 贸易会fashion sportswear 运动时装teenage 少年production methods 生产方式head office 总部design team 设计小组marketing and sales directors 营销和销售部门的主管in due time 经过一段时间，到适当的时候Mixing business with pleasure 商务与娱乐相结合WarmerBrainstorm ways of entertaining existing or potential clients..Speaking 口语练习Read the profiles of the business people below. Choose ways of entertaining them form the following list.阅读以下商务人员的介绍，并从下列各条中选择出合适的方法来招待他们。
新编剑桥商务英语课件中级Unit-2a精选全文
• reasonable prices 合理的价格
Vocabulary 2-2
• interior design
室内装修
• group dining
团体用餐
• group menu
团体用餐菜单
• catering requirement 用餐要求
• tour groups
旅游团
• birthday party
the event? • How much do we want to spend – budget?
• what are the advantages and disadvantages of mixing business with pleasure?
Vocabulary1-2
• customer satisfaction form 顾客满意调查问卷
• 阅读下列顾客满意调查问卷表，其中 那三个标准对你来说最为重要？
Text discussion
• 在阅读问卷的时候，我们要思考这样一个问题 Which three of the criteria are most important for you? 那三个标准对你来说最为重要。这个 句子中有一个单词要引起我们的特别注意： criteria 标准。这个单词的复数形式是不用加s 的。 在这个题目中“酒店”一词是复数形式， Restaurants.而在第一段的第一个句子中“a Signet House Restaurant”，这里的复数指 各家连锁店，单数是指连锁店中的一家。所以 文章中的这个酒店的复数形式在翻译的时候， 我们增加了“连锁”这个词，以便区别出来
地位的
• Facilitate one-to-one conversation 有利于一对一 交流
剑桥商务英语中级（BEC2）阅读讲义（9）
第九课时PART THREEQuestions 13-18Read the article below about managing a small business and the questions on the opposite page.For each question 13-18, mark one letter (A,B,C or D) on your Answer Sheet, for the answer you choose.The Difficulties Of Managing A Small BusinessRonald Meers asks who chief executives of entrepreneurial orsmall businesses can turn to for advice.“The organisational weaknesses that entrepreneurs have to deal with every day would cause the managers of a mature company to panic, ” Andrew Bidden wrote recently in Boston Business Review. This seems to suggest that the leaders of entrepreneurial or small businesses must be unlike other managers, or the problems faced by such leaders must be the subject of a specialised body of wisdom, or possibly both. Unfortunately, neither is true. Not much worth reading about managing the entrepreneurial or small business has been written, and the leaders of such businesses are made of flesh and blood, like the rest of us.Furthermore, little has been done to address the aspects of entrepreneurial or small businesses that are so difficult to deal with and so different from the challenges faced by management in big business. In part this is because those involved in gathering expertise about business and in selling advice to businesses have historically been more interested in the needs of big business. In part, in the UK at least, it is also because small businesses have always preferred to adapt to changing circumstances.The organisational problems of entrepreneurial or small businesses are thus forced upon the individuals who lead them. Even more so than for bigger businesses, the old saying is true – that people, particularly those who make the important decisions, are a business’s most important asset. The research that does exist shows that neither money nor the ability to access more of it is the major factor determining growth. The main reason an entrepreneurial business stops growing is the lack of management and leadership resource available to the business when it matters. Give an entrepreneur an experienced, skilled team and he or she will find the funds every time. Getting the team, though, is the difficult bit.Part of the problem for entrepreneurs is the speed of change that affects their businesses. They have to cope with continuous change yet have always been suspicious about the latest “management solution”. They regard the many offerings from business schools as out of date even before they leave the planning board and have little faith in the recommendations of consultants when they arrive in the hands of young., inexperienced graduates. But such impatience with “management solutions” does not mean that problems can be left to solve themselves. However, the leaders of growing businesses are still left with the problem of who to turn to for advice.The answer is horribly simple: leaders of small businesses can ask each other. The collective knowledge of a group of leaders can prove enormously helpful in solving the specific problems of individuals. One leader’s problems have certainly been solved already by someone else. There is an organisation called KITE which enables those responsible for small businesses to meet. Its members, all of whom are chief executives, go through a demanding selection process, and then join a small group of other chief executives. They come from a range of business sectors and each offers a different corporate history. Each group is led by a “moderator”, an independently selected businessman or woman who has been specially trained to head the group. Each member takes it in turn to host a meeting at his or her business premises and, most important of all, group discussions are kept strictly confidential. This encourages a free sharing of problems and increase the possibility of solutions being discovered.13. What does the writer say about entrepreneurs in the first paragraph?A. It is wrong to assume that they are different from other managers.B. The problems they have to cope with are specific to small businesses.C. They find it difficult to attract staff with sufficient expertise.D. They could learn from the organisational skills of managers in large companies.14. According to the second paragraph, what has led to a lack of support for entrepreneurs?A. Entrepreneurs have always preferred to act independently.B. The requirements of big businesses have always taken priority.C. It is difficult to find solutions to the problems faced by entrepreneurs.D. Entrepreneurs are reluctant to provide information about their businesses.15. What does the writer say about the expansion of small businesses?A. Many small businesses do not produce enough profits to finance growth.B. Many employees in small businesses have problems working as part of a team.C. Being able to recruit the right people is the most important factor affecting growth.D. Leaders of small businesses lack the experience to make their companies a success.16. What does the writer say is an additional problem for entrepreneurs in the fourth paragraph?A. They rely on management systems that are out of date.B. They will not adopt measures that provide long-term solutions.C. They have little confidence in the business advice that is available.D. They do not take market changes into account when drawing up business plans.17. What does the writer say the members of the KITE organisation provide?A. Advice no how to select suitable staff.B. A means of contacting potential clients.C. A simple checklist for analyzing problems.D. Direct experience of a number of industries.18. The writer says that KITE groups are likely to succeed becauseA. members are able to elect their leader.B. the leaders have received extensive training.C. members are encouraged to adopt a critical approach.D. information is not passed on to non-membersPART FOURQuestions 21-35Read the text below, which gives advice about job interviews.Choose the best work from A, B, C or D on the opposite page to fill each gap.For each question 21-35, mark one letter A, B, C or D on your Answer Sheet.Success often (example) ┄┄┄on your performance at an interview. For those who are well prepared, it can be a positive 21┄┄┄but for others it can be a terrifying time. Love them or hate them, though, your 22 ┄┄prospects are largely dependent on your interview 23 ┄┄┄. It’s not unusual for a company to have fifty or sixty applicants for a job, so if you are asked to 24┄┄┄an interview, you are a serious contender being seriously considered for the post.Usually companies give you at least a day’s 25 ┄┄┄of an interview, so use that time to prepare yourself well Read through the job 26 ┄┄┄and any other information sent to you, and 27 ┄┄┄answers to as many questions as you can think of.At the interview try to present a ‘pleasant’ version of yourself. You need to 28 ┄┄┄the employer that you can do the job, but you mustn’t 29 ┄┄┄over-confident. Being pleasant, however, doesn’t mean that you should agree with everything that the interviewer says. Most companies want to 30 ┄┄┄someone with his or her own opinions.It’s also important to make 31 ┄┄┄that you really listen to what is being asked. In your preparation you will have rehearsed answers to a number of imaginary questions, but you must tailor your response to 32 ┄┄┄the question.It’s worthwhile spending a few moments after the interview analysing your 33 ┄┄┄.You can do this best before you know the 34 ┄┄┄. What aspects of the interview went well? What do you need to 35 ┄┄┄? What would you do differently next time? Interview SuccessPART FOURQuestion 21-35Read the letter below.Choose the best word from A, B, C or D on the opposite page to fill each gap.For each question 21-35, mark one letter (A, B, C or D) on your Answer Sheet.Dear Miss Brown,Thank you for your letter of 5 October, concerning (example) ┄┄goods purchased in our store in Basingstoke.I am very sorry indeed that you were not satisfied with the celebration chocolates that you bought from our store. I can 21 ┄┄your disappointment when you discovered that the chocolates were not as shown on the 22 ┄┄and were, in 23 ┄┄, all the same shape.Our company is always trying to improve the 24 ┄┄of its merchandise, and we are very unhappy when one of our products does not 25 ┄┄satisfaction.The manufacturers of our chocolates have 26 ┄┄guidelines for production, which should 27 ┄┄instances such as this from happening. Obviously our checking and packing procedures were not 28 ┄┄, and we will discuss this with the manufacturers. In the 29 ┄┄, I regret the disappointment you were 30 ┄┄. As a gesture of goodwill, I have pleasure in refunding the 31 ┄┄of the chocolates, and enclose a gift voucher that you can 32 ┄┄in our Basingstoke branch.Thank you for bringing this matter to our 33 ┄┄. I hope any future purchases you may 34 ┄┄at our stores will be up to our 35┄┄high standards.Yours sincerely,A N FergusonA N FergusonCustomer Relations21. A. know B. distinguish C. understand D. recognise22. A. packaging B. layer C. parcel D. envelope23. A. point B. fact C. honesty D. detail24. A. worth B. goodness C. quality D. grade25. A. meet B. supply C. present D. give26. A. straight B. pure C. immediate D. clear27. A. prevent B. avoid C. forbid D. contain28. A. followed B. admitted C. confirmed D. engaged29. A. while B. meantime C. period D. space30. A. brought B. caused C. effected D. produced31. A. cost B. money C. amount D. bill32. A. employ B. operate C. apply D. use33. A. view B. attention C. sight D. regard34. A. move B. have C. make D. do35. A. ordinary B. usual C. common D. natural。
BEC2_剑桥商务英语中级完整笔记(词汇)
《新编剑桥商务英语中级》-VocabularyUnit 1a Teamworktoiletries：n. 化妆品厂、清洁、化妆用品公司major brands：主导品牌expatriate：n. 旅居海外的，移居国外的creative thinking：创新思维 a survival course：生存技巧培训课程profile：n. 简介、小传、概况simulation：n. 模拟训练go for profit：追求利润behind schedule：进度落后于计划stick to the schedule：严格按计划进行exceed：v. 超越、胜过over-estimate：vt. 过高的估计manageable：adj. 便于管理understate：vt. 轻描淡写的说seminar：n. 研讨会、讨论会management：n.（企业、机关的）管理人员follow-up evaluation：后续评估deadline：n.最终期限complimentary ticket：免费赠送的票have everything to do with：与…关系密切curriculum vitae：个人简历、履历，简称CV human factor：认为因素aggressive：adj. 咄咄逼人的、好斗indicate：vt. 显示、表明Unit 2a Entertainingcustomer satisfaction form：顾客满意、情况问卷表complete the form 填写表格questionnaire：n.调查表、问卷criteria：n. 标准（为criterion的复数形式）atmosphere：n.氛围attentiveness：n.殷勤、周到value for money：物有所值程度enhance：vt. 提高、增加mezzanine：n. （尤指介于一层与二层之间的）中层楼reasonable prices：合理的价格interior design：室内装修group dining：团体用餐catering requirement：餐饮要求tour groups：旅游团corporate events：公司社交活动wine tastings：品酒会steak：n.牛排company presentations：公司业务报告会business trip：公务旅行vegetarian：素食者call in：顺路到某处alike：adv. 一样的，相似的evolve：逐渐发展或完成pride ourselves on/upon：为…感到骄傲along with：同…一道be of importance：具有重要性to cater for：提供餐饮服务，接待gently：adv. 轻轻地，小心地strive：为获得…而努力奋斗concept：n. 概念，观念，想法distinctive：adj.与众不同的suitable：adj. 舒适，合适memorable：adj. 难忘的tourist：n. 游客，观光客awful：adj. 糟糕的，恶劣的Unit 2b Corporate hospitalitycorporate hospital：商务接待，企业社交tip：n. 技巧，窍门，忠告be in need of：需要mention：v. 提起，说起social setting：社交场合in due course：经过一段时间，到适当的时候poor timing：不合事宜trade fair：贸洽会teenage：adj. 少年的prospect：n. 可能的，潜在的顾客hook：钩子，吸引人们兴趣或注意力的方式 a fact-finding mission：情况调查，实地考察substantial：adj.重大的，有影响的fortunately：adv. 幸运的concern：v. 对…有印象；n.担心sociable：adj. 好交际的，喜欢与人交往的ensure：v.确保，保证rugby：n. （英式）橄榄球intimate：adj.亲密的；n.至交，密友ability：n. 能力，技能，本领purposeful：adj. 有清晰目的，有明确目标chit-chat：n.（非正式）聊天，闲谈disposal：n. 丢弃，处理therefore：adv. 因此，所以see…as：把…看作lie in…：（原因、兴趣、答案等）在于…stand around：闲站着add up to：意味着，说明whisper间，到适当的时候continental breakfast：欧式早餐bilingual applicants：具有双语能力的申请者end-of-year party：年终聚会job advertisement：招工广告marketing secretary：营销部秘书P.A. （Personal Assistant）：私人助理administrative support：行政管理上的支持secretarial skills：文秘技能up-to-date information technology：最新的信息技术communications skills：沟通能力，交际技能science marketing assistant：科技营销助理an internal recruitment policy：内部招工政策official working hours：正式的工作时间long-term employment：长期雇用production manager：生产经理work overtime：加班take legal action against：对…提出诉讼settle the dispute：解决纠纷secretarial and administrative staff：文秘及行政人员unforeseen circumstances：难以预料的情况meet agreed delivery dates：按约定的日期准时送货place your order with：向…定货outlet：n.代销店，专卖店legal advisers：法律顾问established customers：老顾客bring…up：把…提出来give…priority：优先考虑，处理某事 a backlog of orders：积压的订单at one’s disposal：由…自由支配be popular with ab.：为惯用搭配，深受喜爱on…basis：在…基础上look forward to sth.：期盼，盼望price前一把用介词at value for money：物有所值cater for：承办an overview of…：对…的概述call in：来访call by: 顺道访问推迟到某个时间用postpone till/until… a long way from：离…还差得很远Unit 2 Customersreorganise：n.改组，改编loan：n.银行贷款forecast：n.预测consume：v.消费，消耗venture：n.风险项目warranty：n.（产品的）保证书oval：椭圆形finalise：v. 确定，最后定下backlog：n.积压未办的事情substantial：adj.重大的，可观的，坚固的，有影响的Unit 3a Ordering goodsmail order company：邮购计划headquarters：n.（公司）总部catalogue：n.商品目录单recommendation：n.推荐信、建议item：n. 产品、货物in standard length：标准长度的article：n. 商品、项目measurements charts：尺寸图knitted skirts：针织裙子vendor：n. 销售商asap（as soon as possible）尽快Unit 3b Cash flowcash flow：现金流向、现金流量，现金流动cash flow gap：现金流量差额case study：案例分析final payment：最后付款bar chart：柱形图down payment：订金bill：vt. 要求支付…的费用remainder：n.剩余物early settlementdiscount：提前付款折扣labour cost：劳动力成本credit terms：信用期限、信用条件outstanding：adj. 剩余的outstanding balance：剩余金额order books：订货薄 a shortage of cash：现金短缺turnover：n. 营业额financing costs：筹措成本cash on delivery：货到即付款margin：n. 利润inventory：n.库存、存货penalty：n. 处罚、罚款potential customer：潜在客户hard sell：强行推销flat management culture：扁平化的管理结构workmanship：（尤指精细的）工艺，手艺negotiate：v.谈判，商定retail：v.零售detail：n.细节deliver：v. 把…送往delivery：n.送货measurement：n.长度，高度gap：n.缺口，差距forecast：n.预测，预报settlement：正式协议penalty：n.惩罚，处罚charge：n.费用，v.收费potential：adj.潜在的，可能的n.潜在性，可能性grant：n.给予，准予patient：adj.有耐心的，忍耐的patience：耐心，忍耐familiar：adj. 熟悉的average：adj.平均的lack：n. v. 没有，不足，缺乏aggressive：n.好斗的，雄心勃勃的furthermore：adv. 而且，不仅如此however：然而，不过，但是sector：n. （尤指商业、贸易等的）部门，行业accordion：n. 手风琴for instance：例如combination：组合，联合promotional：（电影、活动等）旨在推销（宣传）的combine：v. （使）组合equally：adv. 相同的，相等的equalize：v. 使相等的equality：n.平等segment：n. 部分alternate：adj. 轮流，交替cable：n. 电缆，缆绳forthcoming：adj. 即将，到来demonstrate：v. 证明，证实flatter：v. 奉承，讨好，感到荣幸cash on delivery：货到付款credit terms：信用期限，信用条件interest on…：…的利息，习惯用on pay for…：支付…的费用，用介词for pay in cash：in表示付款方式，以现金形式price…at：以…的价格，习惯用介词at cost of labour：劳动成本as down payment：作为订金outstanding balance：剩余金额30 days net：净30天early settlement discount：提前付款折扣penalty charge：罚款Unit 3 Commercecurrency：n.货币paying-in slip：【英】（银行）存款单payee：n.收款人deduct：v.减去，扣除transaction：n.交易，事务counterfoil：n.存根adviser：n. 顾问interest：n.利息cashier：n.出纳deposit：n.定金，首付dividend：n. 股息，红利deductible：adj. 减去haulage：n. 货运业，货运费consignment：n. 托运的货物margin：n. 页边，空白courier：n. （递送包裹或文件的）信徒logistic：n. 后勤；逻辑custom duty：关税overdraft：n.透支额Unit 4a Brand powerselling point：卖点environmental-friendliness：n. 对环境无害，有环保的特点user-friendliness：n.用户使用方便kitchen appliances：厨房用具competitive advantage：竞争优势diversify：vt. 多样化经营，增加产品种类own-label clothing：贴（名牌超市）自己品牌的服装saturate：vt. 使饱和supermarket chains：连锁超市industry analyst：行业分析家cut-price：削价出售retail food marker：食品零售市场mortgage：n.住房按揭，抵押margin：n. 利差，赚头boost profit：提高利润estate agent：房产商bonus points：（消费积分）loyalty scheme：忠实（顾客）奖励计划voucher：n.优惠，奖券interest rate：利率incentive：n.刺激，鼓励reputation：名誉、名望gradually：adv.逐渐的，逐步的eventually：adv.终于、最终survey：n.调查、审视combine：v.组合，综合outlet：n. 专卖店、分销店fixed rate：固定利率banking on a Brand：bank on既可解释为“依赖…获利”，也含有“对…抱有信心”。
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on prep. supported financially by (sb/sth) 财务上依靠（某人[某 事物] e.g.feed a family on 20 a week 靠每周20英镑养家 (infml 口) Drinks are on me, ie I will pay for them. 饮料钱归我付.
Unit 2b Corporate hospitality
1. They are on a fact-finding mission to help them decide whether to offer your company substantial contract. Substantial rge in amount; considerable 数目大的; 可观的 e.g. obtain a substantial loan 获得大笔贷款.
适合他的社会身份
3). facilitate one-to-one conversation 有利于一对一交流
Unit 2b Corporate hospitality
4). take it as a chance to strengthen business ties 把此作为加强业务关系的机会
Unit 2b Corporate hospitality
4. He has a two-day stopover on his way back to New York.
Stopover a short stay somewhere between two parts of a journey
Unit 2b Corporate hospitality
e.g. The promotion is a hook to attract consumers
Unit 2b Corporate hospitality
6. Then arrange a meal afterwards for the more intimate discussion about your company’s outstanding records Intimate adj. having or being a very close and friendly relationship
Unit 2b Corporate hospitality
3. The consultants will give you the knowledge and skills to plan and achieve business objectives in a social setting while ensuring your clients and prospects still enjoy themselves. Setting n. the place and time at which the action of a play, novel, etc. takes place
Unit 2b Corporate hospitality
2. Several orders you placed with their company arrived late. Place v. to give instructions about sth or make a request for sth to happen ~ an order (with sb/sth) give (an order) to a person or firm （向某人或某公司）发（定单） e.g. They have placed an order with us for three new aircraft. 他们向我们订购了三架新飞机.
prospects n. a person, company, etc. who is a possible customer
Unit 2b Corporate hospitality
4. There is no point in taking clients to a rugby match if you are hoping to have some one-to-one conversation. e.g. There is no point in doing so. 这样做毫无意义
Outstanding
aห้องสมุดไป่ตู้j. extremely good; excellent
Unit 2b Corporate hospitality
7. It is not surprising that they see this as a chance simply to stand around having free drinks on the company and chatting to each other rather than talking to clients. see sb/sth as sth
Unit2b Corporate hospitality
ij
Unit 2b Corporate hospitality
I. Mixing business with pleasure
A. Speaking
Ss look through the profiles of the business people and match each profile with a best way of entertaining them from the lists.
Unit 2b Corporate hospitality
9. A further difficulty lies in deciding exactly when you bring up the matter of business at a social event. Lie in be inherent in something 在于
Unit 2b Corporate hospitality
5. Instead, use a sporting event or the opera as a “hook”
Hook n. something interesting, clever, strange, etc. that is used to attract people's attention
Unit 2b Corporate hospitality
3. He is flying in from Rome to finalize one or two small details concerning a major deal with you. Finalize v. to complete the last part of a plan, project, agreement, etc e.g. The details of the contract have not yet been finalized.
Unit 2b Corporate hospitality
2. Got a lunch with a client or contact today?
Contact n. a person,esp. in a high position, whom you can use to your knowledge in your work or socially to give you information or instructions
Scan the article and find the activities mentioned for entertaining business people
Unit 2b Corporate hospitality
1. Diane Summers picks up some tips on how host and clients can mix business and pleasure more effectively. Pick up to learn something by watching or listening to other people e.g. She soon picked up French when she went to live in France.
Whisper to speak very quietly to sb so that other people cannot hear what you are saying
Unit 2b Corporate hospitality
12. The recipe for success and the key to establishing or building a good business relationship…… Recipe achieving sth ~ for sth (fig 比喻) method of
Unit 2b Corporate hospitality
B. Reading 1 Read the text and match each numbered paragraph with a title from the list first; then read in details to complete the sentence stems
e.g. I see the job as a challenge.
Unit 2b Corporate hospitality
Stand around 闲站着 e.g. Don’t stand around doing nothing, give me a hand with the luggage.别闲站着啥也不干，帮我提提行李
Unit 2b Corporate hospitality