国际商务—整理-精选.pdf

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(完整版)《国际商务》

《国际商务》复习题考试题型及分数：一、单项选择题：15分二、多项选择题：10分三、填空题：10分四、名词解释：15分五、简答题：30分六、论述题：20分第一章国际贸易与国际投资基本理论一、单项选择题1.资本主义早期的国际贸易理论是 A A 重商主义 B 重农主义 C 凯恩斯主义 D 超保护贸易主义2.下列各项中属于贸易保护理论的是 A A贸易乘数理论 B绝对成本论 C比较成本论 D要素禀赋说3.晚期重商主义最杰出的代表人物是 B A 斯塔福德 B 托马斯·孟 C 凯恩斯 D 李斯特4.保护幼稚工业理论的代表人物是 D A 斯塔福德 B托马斯·孟 C 凯恩斯 D李斯特5.下列各项中，属于贸易保护理论代表人物的是 D A 亚当·斯密 B 大卫·李嘉图 C 俄林 D 凯恩斯6.为证明增加新投资对就业和国民收入的好处，凯恩期提出了DA重商主义学说 B保护幼稚工业学说 C比较成本理论 D投资乘数理论7.下列理论中，属于自由贸易理论的是 CA 贸易乘数理论B 货币差额论C 绝对成本论D 贸易差额论8.在历史上第一次从生产领域出发,说明国际贸易发生与发展的必然性的理论是AA绝对成本论 B比较成本论 C重商主义 D要素禀赋说9.认为在劳动要素的质的方面具有相对优势，有利于生产和出口技术密集型产品的理论是 DA赫克歇尔—俄林原理 B绝对成本论 C比较成本论 D人力技能与人力资本理论10.林德从需求方面，即由人均收入水平的相同来解释国际贸易的商品流向的理论是 DA产业内贸易理论 B.新贸易理论 C比较成本论 D偏好相似理论11.二战后50年代到60年代上半期，发展中国家实现工业化，一般都是从实施 AA进口替代战略开始的B出口导向战略开始的 C国际投资战略开始的D保护贸易战略开始的12.20世纪60年代中期前后，东亚和东南亚一些国家和地区，如新加坡、韩国等转向何种贸易战略 BA 进口替代战略B 出口导向战略C 国际投资战略D 保护贸易战略13.最早的现代跨国直接投资理论是 CA竞争优势理论 B产品周期理论 C 垄断优势理论 D国际生产折衷理论14.产品周期理论的首创者是 BA海默 B维农 C邓宁 D波特15.目前对跨国公司及直接投资影响最大的一种理论是 DA竞争优势理论 B产品周期理论 C 垄断优势理论 D国际生产折衷理论16.一国（地区）与其他国家（地区）之间商品和服务的交换活动为 DA 国际贸易B 出口C 进口D 进出口贸易17.一个国家在一定时期出口贸易额和进口贸易额之和称为 AA对外贸易额 B对外贸易量 C国际贸易额 D国际贸易量18.世界各国出口贸易额的总和为 BA对外贸易额B国际贸易额 C净出口额 D累计出口额19.出口商品价格与进口商品价格之间的比率称为 AA 贸易条件B 贸易差额C 出超D 入超20.用一个简短的概念或英文缩写字母来表示价格的构成和交易的其他条件称为 CA支付方式 B无形贸易 C贸易术语 D国际贸易21.下列国际贸易术语中，适用于各种运输方式的是 B A.FOB B.CIP C.CFR D.CIF22.下列国际贸易术语中，货物的有关保险手续应当由卖方负责办理的是 A A.CIF B.FOB C.FCA D.CPT 23．“CIF天津”贸易术语中，“天津”表示的是 C A装运港名称B装运地城市名称 C目的港名称 D目的地城市名称24.以银行为付款人的即期汇票称为 A A 支票 B 汇票 C 本票 D 托收二、多项选择题1.下列各项中属于贸易保护理论的有 ADE A重商主义B比较成本论C绝对成本论D贸易乘数理论E凯恩斯主义2.贸易保护理论的代表人物有 ABCD A 斯塔福德B托马斯·孟 C 凯恩斯D李斯特E亚当•斯密3.下列各项中属于自由贸易理论的有 BCE A重商主义B比较成本论C绝对成本论D凯恩斯主义E要素禀赋说4.自由贸易理论的代表人物有 BCDE A汉密尔顿B亚当·斯密C赫克歇尔D俄林 E大卫·李嘉图5.根据国际生产折衷理论，影响企业从事对外直接投资的变量有 ABD A内部化优势 B所有权优势C资源优势D 区位优势E政策优势6.当出口贸易额大于进口贸易额时，可称之为 ADE A贸易顺差B贸易逆差C贸易赤字D贸易盈余E出超7.当出口贸易额小于进口贸易额时，可称之为 BCE A贸易顺差B贸易逆差C贸易赤字D出超E入超8.下列国际贸易术语中，仅适用于水上运输方式的是 ABC A FOB B CFR C CIF D FCA E CPT9.下列国际贸易术语中，适用于各种运输方式的是 ADE A CIP B CFR C CIF D FCA E CPT10.下列国际贸易术语中，货物的风险在船舷转移的是 ABE A FOB B CFR C CIP D FCA E CIF三、填空题1.贸易保护的起点是（重商主义）。

(完整版)国际商务谈判知识点

1关键词语What is a negotiation?A negotiation is a process of communication between parties to manage conflicts in order for them to come to an agreement, solve a problem or make arrangements.谈判是各方为化解冲突而进行沟通的过程，目的是使各方达成一项协议、解决一个问题或做出某种安排。

Factors in a successful negotiation1. Result of mutual taking and giving共同的给予和获取的结果2. The existence of conflicts and collaboration 冲突与合作并存3.Every party can exercise（行使）veto right（否决权）to the results of the negotiation各方都可对谈判决议行使否决权What is a conflict ?A conflict is a dispute, disagreement or argument between two or more interdependent parties who have different and common interests. 冲突是发生在两个或更多既有不同利益又有共同利益的相互依赖的当事人之间的对抗、争执或不同意见。

Stakes are the value of benefits that may be gained or lost,and costs that may be incurred or avoided.利益是指（通过谈判）可以获得的利益或者是失去的利益及可以引发或者是避免的成本。

Four points1.The negotiations are pertinent to relevant parties’interests.谈判是对于各方具有利害关系的事件2.All parties have to pay for the gaining, but what they will get is determined by how well negotiators manage the situation.谈判各方必须有所付出才能获取利益，但所获取利益取决于谈判者如何应对谈判3.What they will get is also determined by the current situation.所获取利益也取决于谈判时的事态发展现状4.Negotiators have to balance the relation between the current interests and long-term interests.谈判者必须对眼前利益和长远利益之间作出权衡2谈判结构ⅡGeneral Structure of Negotiation1.Determine interests and issues确定利益与议题Negotiators should identify their own interests and the other side’sinterests (specially their underlying interests) and find out what issues are involved.2.Design and offer options设计和提出方案Set forth suggestions and optionsGenerate a number of options before making a final decision3.Introduce criteria to evaluate options引入评价方案的标准For their own interests, all parties will examine and evaluate all suggested options according totheir own criteria to find out the most favorable one .4.Estimate reservation points估计各自的保留点和底线5.Explore alternatives to agreement寻求达成协议的替代方案If the agreement is important, negotiators should come up with some alternative suggestions compromising all p arties’ interests.6.Reach an agreement达成最终协议BA TNA Best Alternative to a Negotiated Agreement谈判协议最佳替代方案[BA TNA是罗杰·费希尔（Roger Fisher）和威廉·尤里（William Ury）在他们所著的经典文章Getting to Yes中所提出来的。

王炜瀚版《国际商务》大题整理

二、国际贸易理论
重商主义
认为出口有益，进口有害。
绝对优势理论
自由贸易下，每个国家从事其具有绝对优势的，经济活动。
比较优势理论
一国相对更有效率生产另一国所需产品和服务，自由贸易就是有利的。
要素禀赋理论
出口相对丰裕要素产品，进口相对稀缺要素产品。
新贸易理论
对差异化产品， 1、新产品国外需求和当地供给不匹配； 2、同需求相关收入效应； 3、规模经济要求。对产业内贸易为主国际贸易现象做解释。
实用标准
一、两次全球化全球化：全球向着更加一体化，相互依存的世界经济体系转变第一次全球化 19 世纪运输成本下降引起国际贸易急剧增加，主要为证券投资，进出口，少有直接投资，一体化范围广、程度浅。市场全球化。第二次全球化由二十世纪晚期，运输业、信息业发展带来，表现为生产本身全球化，进入生产全球化。
内部化理论
避免市场不完全对经营效率影响，建立内部市场代替外部市场，或用等级结构代替市场价格。跨国公司运用所有权特定优势，以节约或消除交易成本的能力。出口
区位优势
跨国企业在投资区位上的选择优势，投资区位的地区资源禀赋的优势。它包括直接区位优势，即东道国的有利因素；和间接区位优势，即投资国的不利因素。形成区位优势的四个条件：（1）劳动力成本。一般直接投资总把目标放在劳动力成本较低的地区 , 以寻求成本优势；（2）市场潜力。即东道国的市场必须能够让国际企业进入，并具有足够的发展规模；（3）贸易壁垒。包括关税与非关税壁垒，这是国际企业选择出口抑或投资的决定因素之一；（4）政府政策。是直接投资国家风险的主要决定因素。直接对外投资
文档
实用标准
七、应对贸易和投资壁垒选择适当进入战略为出口产品寻求有利海关分类利用对外贸易区利用投资激励和其他政府支持项目游说

商务英语-国际商务英语-重点分析

学习目标1、Income Level and the World Market2、Regional Economic Integration3、Economic GlobalizationGNP and GDPPer capita income and per capita GDPHigh-income, middle income and low-income countriesStandards for classificationRepresentative countriesTriad and QuadUnited StatesWestern EuropeJapanCanadaOther important markets for ChinaTrade Terms1.GNP国民生产总值: Gross national Product. The market value of goods and services produced by the property and labor owned by the residents of an economy.Trade Terms2.GDP国内生产总值: Gross Domestic Product. The market value of all goods and services produced within the geographic area of an economy.Trade Terms3.National income国民收入4.Per capita income人均收入Trade Terms5.Per capita GDP人均国内生产总值: It is calculated by dividing its total GDP by its population, which reveals the average income level of consumers.Trade Terms6.PPP购买力平价: Purchasing power parity7.Consumerism消费主义8.Income distribution收入分布: The proportions of its rich, middle income and poor people.Trade Terms9.Infrastructure基础设施10.Staple goods大路货11.Invoice （开）发票12.Creditor country债权国Trade Terms13. OECD经合组织，经济合作与开发组织:Organization for Economic Cooperationand Development.14. The Commonwealth of IndependentStates 独联体，独立国家联合体Trade Terms15. ASEAN 东盟，东南亚国家联盟: Associationof Southeast Asian Nationals.16. NIEs（亚洲四小虎）: Newly IndustrializedEconomies17. Factors of production生产要素Trade TermsGNP and GDP are two important concepts used to indicate a country’s totalincome. The difference between them isthat the former focuses on ownership ofthe factors of production while the latterconcentrates on the country whereproduction takes place.Trade TermsIn assessing the potential of a country as a market, people often look at per capita income since it provides clues about the purchasing power of its residents..Trade TermsCountries of the world are divided by the World Bank into three categories of high-income, middle-income and low-income economies.Trade TermsChina with a per capita income of over $1100 is a middle-income country though it was a low-income country just a few years ago.Trade TermsAs far as China is concerned, other markets we should pay particular attention to are those around us: the Four Tigers, the ASEAN countries, Russia, etc. These countries with very promising market potential and can offer good business opportunities to China.Regional Economic Integration-Business Knowledge（1）Major objectives of regional integration（2）Four levels of regional economic integrationA. Free trade areaB. Customs unionC. Common marketD. Economic unionRegional Economic Integration-Business Knowledge（3）European Union (EU)（4）Asia-Pacific Economic Cooperation (APEC)（5）Organization of Petroleum Exporting Countries (OPEC)Trade Terms1. Economic integration经济一体化2. Free trade area自由贸易区: The members remove barriers to trade among themselves while still adopts each own external policyTrade Terms3. Customs union关税同盟: The members remove barriers to trade among themselves and adopt the same external policy4. Tariff rates关税税率Trade Terms5. Settlement结算，结账6. NAFTA北美自由贸易协定: North American Free Trade AgreementTrade Terms7. Common market 共同市场: The members remove barriers not only to trade but also to factors of production and adopt the same external policy.8. Banknotes circulation 货币流通Trade Terms9. Cartel 卡塔尔10.APEC亚太经合组织，亚洲太平洋经济合作组织: Asia Pacific Economic CooperationTrade Terms11.OPEC石油输出国组织: Organization of Petroleum Exporting Countries12.European Commission 欧盟委员会13.Council of ministers 部长理事会14.Dual-Ministerial Meeting 双部长会议Trade Terms15. Quota Restrictions配额限制16. Economic Union 经济同盟: The members remove barriers not only to trade but also to factors of production, adopt the same external policy and harmonize their taxation, government expenditure, industry policies and use the same currency.Trade Terms17. EU欧盟，欧洲联盟: European Union18. EC欧共体，欧洲共同体: European Community19. Benelux荷比卢（比利时、荷兰和卢森堡三国）:Belgium, Netherlands, LuxemburgTrade Terms20. Mercousur 南方共同市场: Southern Cone Customs Union21. ECSC欧洲煤钢共同体: European Coal and Steel CommunityTrade Terms22. EEC欧洲经济共同体: European Economic Community23. EURATOM欧洲原子能共同体，欧洲原子能联营: European Atomic Energy CommunityTrade Terms24. SOM高官会议: Senior Officials Meeting25. TILF贸易投资便利化自由化: Trade and investment liberation and facilitationTrade Terms26. ECOTECH经济技术合作: Economic and technical cooperation27. Political entity 政治实体Trade Terms28. Sovereign state 主权国家29. Multi-polarization 多极化Trade Terms30. Sub-committee 分委员会31. Territory economies 区域经济体Trade Terms32. Pacific Rim 环太平洋圈33. Informal Meeting of Economic Leaders 领导人非正式会议Trade TermsThe past decades witnessed increasingly growing importance of regional economic integration.Trade TermsThe most notable free trade area is the North American Free Trade Agreement (NAFTA), the largest free market formed by the United States, Canada and Mexico in 1991.Trade TermsThe members of an Economic Union are required not only to harmonize their taxation, government expenditure, industry polices, etc., but also use the same currency.Trade TermsThe European Commission is one of the governing organs of the European Union. It is the body that puts proposals to the Council of Minister for decision and sees that the members carry out their duties under the treaty.Trade TermsAPEC was set up at the Ministerial Meeting held in the Australian capital Canberra attended by 12 members of Australia, the United States, Canada, Japan, Republic of Korea, New Zealand and six ASEAN countries.Economic Globalization-Business Knowledge(1) Economic globalization as an objective trendA. Basic featureB. Advantages and negative impactsEconomic Globalization-Business Knowledge(2) Multinational corporationsA. Organization- parent and affiliatesB. Characteristicsa. Enormous in sizeb. Wide geographical spreadc. Longevity and rapid growthEconomic Globalization-Business KnowledgeC. Need, goals and rolesa. Profitb. Securityc. As vehicles for cross-border transfer resourcesEconomic Globalization-Business KnowledgeD. Four typesa. Multi-domestic corporationb. Global corporationc. Transnational corporationd. World companyTrade Terms1. Share holders 股东2. Economic globalization 经济全球化3. Board of directors 董事会4. Inputs 投入Trade Terms5. Economic environment 经济环境6. Parent MNC headquarter 跨国公司母公司，总部7. Affiliate MNC子公司，分支机构，附属机构8. Branch company 分公司Trade Terms9. Subsidiary company 子公司10.Day-to-day running 日常管理Trade Terms11.MNC跨国公司: Multinational corporation, are made up of vast numbers of foreign subsidiaries, companies in which over 50 percent is owned by the parent company.Trade Terms12.Home county 母国: The country where the headquarter of the investor is located.13.Host country 东道国: The host country is a foreign country where the investor operates.Trade Terms14.MNE跨国企业: Multinational enterprise: A typical multinational enterprise shall be defined as a business organization which owns (whether wholly or partly), controls and manages assets, often including productive resources, in more than one country, through its member companies incorporated separately in each of these countries. Each member company is known as a multinational corporation.Trade Terms15.Economies of scale 规模经济16. Increase and growth 数量的增多和规模的增大17. Revenue adjusted for inflation（除去通货膨胀后的）实际收入。

查尔斯.希尔《国际商务》课件Chap001 Globalization

1-14
The Emergence Of Global Institutions
G20 The Group of Twenty Finance Ministers and Central Bank Governors (also known as G20, and Group of Twenty) is a group of finance ministers and central bank governors from 20 major economies: 19 countries plus the European Union, which is represented by the President of the European Council and by the European Central Bank. The G-20 heads of government or heads of state have also periodically conferred at summits since their initial meeting in 2008. Collectively, the G-20 economies account for around 85% of the gross world product (GWP), 80% ofworld trade (or if excluding EU intra-trade: 75%), and two-thirds of the world population.
1-6
1.1.2 The Globalization Of Production
The globalization of production refers to the sourcing of goods and services from locations around the globe to take advantage of national differences in the cost and quality of factors of production like land, labor, and capital Companies compete more effectively by lowering their overall cost structure or improving the quality or functionality of their product offering

国际商务信息

８、俄ＳＲＡＹＮ公司求购建筑用漆ＴＯＩＬＡＳ
联系人：ＡｅｓｎｒＴｐｌａｌａｄａｏｏｓｋｋ
（发子站：驻拉脱维亚经商参处子站）首
（发子站：驻波兰经商参处子站）首
３波兰企业求购胡桃树苗。中国供应商、寻公司名称：ＲｊｏｓｉａｋｗｋＥｍｉｉｒａｏｓｉｈ．ｍ－ａ：ｐｔｒｋｗｋｐｏｌｏ．ｊ＠ｃ
１、特多客商寻购圣诞礼品４
特多一公司拟采购圣诞礼品，国内有兴趣供货的企业可用英文直接与该公司
接洽：联系人：Ｍ．ＡＳＤＡＰＯＡｒＪＳＯＲＯＲＮ
电话：０１８８６２０３０— ６— ５— ５８
（发子站：驻波兰经商参处子站）首
１、巴基斯坦求购各类电子元器件５公司名称：ＤＫｅｇｅｒｇ．．ｉｅｎｎｎｉ
公司名称：ＴｅｃｎｍｃｏｐｎｒｎｈｏｏｉＣｍａｙｏＩ— Ｅｆ
ｄｔｕｓｒｙ
求购产品：晶体管、电容器、连接器、指令计数器（Ｃ）Ｉｓ
电话：００９ — ３２３／３５４／３２３０２ — ３２３６５２３４８４６５２
（发子站：驻伊朗经商参处子站）首
１、伊朗求购铅笔生产线Ｏ
传真：０９— １２２６００２５－８７０
联系人：ＭｒＭｕａ．ｈｍｍａｓｒｆｈｎｄａｈａａｋ
实验设备。

国际商务课本习题部分解答DDIM

国际商务课本习题部分解答DDIM国际商务⽬录第⼀章国际商务导论第⼆章国际商务的基本理论第三章国际商务环境第四章外国经营环境第五章国际商务经营⽅式第六章国际经营战略第七章国际商务的营销战略第⼋章国际商务中的进出⼝实务第九章国际财务管理第⼗章国际⼈⼒资源管理第⼗⼀章国际商务组织与控制第⼗⼆章中国企业的国际经营第⼀章国际商务导论1．国际商务的含义和经济实质国际商务学是⼀门研究为满⾜个⼈及组织需求⽽进⾏的跨国界交易的科学。

该定义有两层含义：⼀是国际商务学研究的是跨国界的活动；⼆是国际商务学研究的是国家、企业或个⼈以经济利益为⽬的⽽进⾏的商业性经济活动，⽽不是⾮商业性的跨国经济活动（例如国家的对外经济援助）。

⾮商业性经济活动不在国际商务学的研究范围之内。

国际商务的本质是“跨国界”，最基本的国际商务活动是跨国界的经济交易活动。

国际商务学研究的主要对象是跨国公司。

跨国公司是在两个或两个以上国家设⽴分⽀机构或⼦公司进⾏跨国⽣产经营活动的企业。

2．经济全球化的含义和经济实质经济全球化(Economic Globalization) 是指世界经济活动超越国界，通过对外贸易、资本流动、技术转移、提供服务、相互依存、相互联系⽽形成的全球范围的有机经济整体。

（简单的说也就是世界经济⽇益成为紧密联系的⼀个整体）。

经济全球化是当代世界经济的重要特征之⼀，也是世界经济发展的重要趋势。

3．国内经营和国外经营的联系和区别经营环境的复杂化(⾯临不同的政治制度，法律制度和货币制度，经济环境不同，社会⽂化背景有差别)⾯临更多的机会和选择⾯临着更⼤的风险⾯临着特殊的冲突⾯临着经营决策的特殊性4，现代企业和国际商务之间的必然联系国际商务是现代企业功能的组成部分市场国际化导致了⽣产和资本越过了国界市场国际化导致了世界范围内的竞争更加激烈市场国际化导致了市场需求的趋同化和多样化趋势5．为了适应国际经营活动的需要，在经营观念上应该有哪些转变参与国际分⼯的意识按WTO原则和国际惯例办事的意识竞争的意识第⼆章国际商务的基本理论1．国际商务的基本理论是由哪些主要理论组成的？为什么选择这些理论作为国际商务的基本理论？主要有国际贸易理论，国际直接投资理论和国际⽣产理论国际贸易：古典贸易理论(重商主义，绝对优势理论，⽐较优势理论，资源配置理论)，现代贸易理论(规模经济理论，产品周期理论，需求贸易理论)重商主义：认为贵⾦属（货币）是衡量财富的唯⼀标准。

希尔《国际商务》(第11版)笔记和课后习题复习答案考研资料

希尔《国际商务》（第11版）笔记和课后习题（含考研真题）详解完整版>精研学习网>免费在线试用20％资料全国547所院校视频及题库资料考研全套>视频资料>课后答案>往年真题>职称考试目录隐藏第Ⅰ篇引言和概论第1章全球化1.1复习笔记1.2课后习题详解1.3考研真题详解第Ⅱ篇国家差异第2章政治、经济和法律体系中的国家差异2.1复习笔记2.2课后习题详解2.3考研真题详解第3章经济发展中的国家差异3.1复习笔记3.2课后习题详解3.3考研真题详解第4章文化差异4.1复习笔记4.2课后习题详解4.3考研真题详解第5章伦理、企业社会责任和可持续发展5.1复习笔记5.2课后习题详解5.3考研真题详解第Ⅲ篇全球贸易与投资环境第6章国际贸易理论6.1复习笔记6.2课后习题详解6.3考研真题详解第7章政府政策与国际贸易7.1复习笔记7.2课后习题详解7.3考研真题详解第8章国际直接投资8.1复习笔记8.2课后习题详解8.3考研真题详解第9章区域经济一体化9.1复习笔记9.2课后习题详解9.3考研真题详解第Ⅳ篇全球货币制度第10章外汇市场10.1复习笔记10.2课后习题详解10.3考研真题详解第11章国际货币体系11.1复习笔记11.2课后习题详解11.3考研真题详解第12章全球资本市场12.1复习笔记12.2课后习题详解12.3考研真题详解第Ⅴ篇国际企业的战略与组织结构第13章国际企业的战略13.1复习笔记13.2课后习题详解13.3考研真题详解第14章国际企业的组织14.1复习笔记14.2课后习题详解14.3考研真题详解第15章进入战略和战略联盟15.1复习笔记15.2课后习题详解15.3考研真题详解第Ⅵ篇国际商务运营第16章出口、进口和对等贸易16.1复习笔记16.2课后习题详解16.3考研真题详解第17章全球生产与供应链管理17.1复习笔记17.2课后习题详解17.3考研真题详解第18章全球营销与研发18.1复习笔记18.2课后习题详解18.3考研真题详解第19章全球人力资源管理19.1复习笔记19.2课后习题详解19.3考研真题详解第20章国际企业的会计和财务20.1复习笔记20.2课后习题详解20.3考研真题详解内容简介隐藏本书是希尔《国际商务》教材的学习辅导书，主要包括以下内容：1．整理名校笔记，浓缩内容精华。

国际商务谈判第二章总结罗伊列维奇

Summary of chapter 21The Distributive Bargaining SituationIn a distributive bargaining situation, the goals of one party are usually in fundamental and direct conflict with the goals of other party. Resources are fixed and limited, and parties want to maximize their share. Distributive Bargaining is basically a competition over who is going to get the most of a limited resource, which is often money.1.1DefinitionStarting point: the point in the opening statements each party makes (the seller’s listing price and the buyer’s first offer).Target point: the point at which a negotiator would like to conclude negotiations——his optimal goal. ——negotiator’s aspirationResistance point/reservation price: the point beyond which a person will not go and would rather break off negotiations, is not known to the other party and should be kept secret. ——the bottom line-the most the buyer will pay or the least the seller will settle for.Asking price: the initial price set by the sellerBoth parties to a negotiation should establish their starting, target, and resistance points before beginning a negotiation. The partier’s starting and resistance points are usually arranged in reverse order, with the resistance point being a high price for the buyer and a low price for the seller.Bargaining range/settlement range/zone of potential agreement: the spread between the resistance point.⚫Positive bargaining range: when the buyer’s resistance point is above the seller’s——the buyer is minimally willing to pay more than the seller isminimally willing to sell for.⚫Negative bargaining range: the seller’s resistance point is above the buyer’s ——the buyer won’t pay more than the seller will minimally accept.1.2Settlement Point:The objective of both parties is to reach an agreement as close to the other party’s resistant point as possible.⚫Within a positive bargaining range⚫Both parties must believe that the settlement is the best they can get.⚫Another factor will affect the satisfaction with the agreement is whether the parties will see each other again.1.3Bargaining MixThe package of issues for negotiation is bargaining mix. Each item in the mix has its own starting, target, and resistance point. Such as the price/ the closing date of the sale/ renovations to the condo/ the price of items that could remain in the condo Negotiators need to understand what is important to them and to the other party, and they need to take these priorities into account during the planning process.1.4Fundamental Strategies1.4.1Discovering the other party’s resistance pointThe more you can learn about the other party’s target, resistance point, motives, feelings of confidence, and so on, the more able you will be to strike a favorable agreement.To influence the other party’s perception, however, they must establish some points effectively and convincingly.1.4.2Influencing the other party’ s resistance pointFactors are important in attempting to influence the other party’s resistance point:(1) the value the other attaches to a particular outcome(2) the cost the other attaches to delay or difficulty in negotiations(3) the cost the other attaches to having the negotiation aborted.A significant factor in shaping the other person’s understanding of what is possible is the other’s understanding of your own situation.1.4.3Propositions:1. The higher the other party’s estimate of your cost of delay or impasse, the stronger the other party’s resistance point will be.2. The higher the other party’s estimate of his or her own cost of delay or impasse, the weaker the other party’s resistance point will be.3. The less the other values an issue, the lower their resistance point will be.4. The more the other believes that you value an issue, the lower their resistance point may be.Case:In the condo example, the buyer has four fundamental strategies available:(1) To push for a settlement close to the seller’s resistance point. $ 130,000(2) To convince the seller to change her resistance point.(3) If a negative settlement range exists, to convince the seller to reduce her resistance point.(4) To convince the seller to believe that this settlement is the best that is possible.2Tactical TasksThere are four important tactical tasks for a negotiator in a distributive bargaining situation to consider:2.1Assess the other party’s target, resistance point, and cost of terminating negotiation.The negotiator can pursue two general routes to achieve this task:⚫Obtain information indirectly about the background factors behind an issue (indirect assessment).⚫Obtain information directly from the other party about their target andresistance point (direct assessment) .2.2Manage the other party’s impressions of a negotiator’s target, resistance point, and cost of terminating negotiation.An important tactical task for negotiators is to control the information sent to the other party about your target and resistance points, while simultaneously guiding him or her to form a preferred impression of them.Negotiators need to screen information about their positions and to represent them as they would like the other to believe them.⚫Screening Activities.The simplest way to screen a position is to say and do as little as possible. “Silence is gold.”Another approach, available when group negotiations are conducted through a representative is calculated incompetence.Reduce the number of people who can actively reveal information.Present a great many items for negotiations only a few of which are truly important to the presenter.⚫Direct Action to Alter Impressions.Many actions can be taken to present facts that will that will enhance their position or make it appear stronger to the other party.Negotiators should justify their positions and desired outcomes in order to influence the other party’s impressions.Displaying emotional reaction to facts, proposals, and possible outcomes is another form of direct action.Taking direct action to alter another’s impression raises several potential hazards.2.3Modify the other party’s perceptions of his own target, resistance point, and cost of terminating negotiation.⚫Interpret for the other party what the outcomes of his or her proposal will be.⚫Conceal information.2.4Manipulate the other party’s actual cost of delaying or terminating negotiation.(1) Disruptive Action. Increase the cost of not reaching a negotiated agreement.(2) Alliance with Outsiders. Involve the other parties who can somehow influence the outcomes in the process.(3) Schedule Manipulation. The negotiation scheduling process can often put one party at a considerable disadvantage. The opportunities to increase or alter the timing of negotiation vary widely across negotiation domain.3Position Taken during NegotiationEffective distributive bargainers need to understand the process of makingpositions during bargaining, including the importance of opening offer, opening stance, and the role of making concessions throughout the negotiation process.3.1Opening OffersThe fundamental question is whether the opening offer should be exaggerated or modest.There are at least two reasons that an exaggerated opening offer is advantageous.Two disadvantageous of exaggerated opening offer are:(1) It maybe summarily rejected by the other party(2) it communicates an attitude of toughness that maybe harmful to long-term relationships.3.2Opening StanceWill you be competitive or moderate? It is important for negotiators to think carefully about the messages that the wish to signal with their opening stance and subsequent concessions. To communicate effectively, a negotiator should try to senda consistent messages through both opening offer and stance.3.3Initial ConcessionsFirst concession conveys a message, frequently a symbolic one to the other party that how you will proceed.Firmness may actually shorten negotiations, there is also the very real possibility, however, it will be reciprocated by the other.There are good reasons for adopting a flexible position.3.4Role of ConcessionsConcessions are central to negotiation. Negotiators also generally resent a take-it-or-leave-it approach. Parties feel better about a settlement when the negotiation involved a progression of concession. A reciprocal concession cannot be haphazard.To encourage further concession from the other party, negotiators sometimes link their concessions to a prior concession made by the other party.3.5Final OffersA negotiator might simply let the absence of any further concessions that convey the message in spite of urging the other party.One way negotiators may convey the message that an offer is the one is to make the last concession more substantial.4Commitment4.1Establishing a CommitmentA commitment statement has three properties: a high degree of finality, ahigh degree of specificity, and a clear statement of consequences.Several ways to create a commitment:⚫public pronouncement⚫linking with an outside base⚫increase the prominence of demands⚫reinforce the threat or promise4.2Preventing the other party from committing prematurelyOne way to prevent the other party from establishing a committed position is to deny his or her the necessary time.Another approach is to ignore or downplay a threat by not acknowledging the other party’s commitment, or even by making a joke about it.There are times, however, when itis to a negotiator’s advantageous for the other party become committed.4.3Finding ways to abandon a committed positionFour avenues for escaping commitment:⚫Play a way out⚫Let it die silently⚫Restate the commitment⚫Minimize the damageA commitment position is a powerful tool in negotiation, it is also a rigid tool and must therefore be used with care.5Closing the dealSeveral tactics are available to negotiators for closing a deal:⚫Provide alternatives⚫Assume the close⚫Split the differences⚫Exploding the offers⚫Sweeteners6Hardball TacticsSuch tactics are designed to pressure negotiators to do things they would not, otherwise do, and their presence usually disguises the user’s adherence to a decidedly distributive bargaining approach.6.1Tactics 1How best to respond to a tactic depends on your goals and the broader context of the negotiation.Four main options that negotiators have for responding to typical hardball tactics:⚫lgnore them⚫Discuss them⚫Respond in kind⚫Co-opt the other party6.2Tactics 2BogeyNegotiators using the bogey tactic pretend that an issue of little or no importance to them is quite important. This tactic is fundamentally deceptive, and it can be a difficult to enact. Bogeys occurs more often by omission than commission.The NibbleNegotiators using the bogey tactic ask for a proportionally small concession on a item that hasn’t been discussed previously in order to close the deal.6.3Tactics 3ChickenNegotiators using this tactic combine a large bluff with a threatened action to force the other party to “chicken out” and give them what they want.Weakness: It turns negotiation into a serious game in which one or both parties find it difficult to distinguish reality from postured negotiation positions.It is very difficult for negotiators to defend against.6.4Tactics 4IntimidationThey all attempt to force the other party to agree by means of an emotional poly, usually anger or fear. Another form of intimidation includes increasing the appearance of legitimacy.Guilt can also be used as a form of intimidation.Two effective strategies for dealing with intimidation: discuss the negotiation process with the other party; use a team to negotiate with the other party.6.5Tactics 5Aggressive BehaviorNegotiators using this tactic is signaling a hard-nosed intransigent position and trying to force the other side to make many concessions to reach an agreement.Ways to deal with: halt the negotiations in order to discuss the negotiation process itself.Snow JobIt occurs when the negotiator overwhelm the other party with so much information that he has trouble in determining which facts are real.7Several available responses to counter this tactic.Distributive Bargaining Skills Applicable to Integrative NegotiationMany of the skills are also applicable to the latter stages of integrative negotiation when negotiators need to claim value, that is decide how to divide their joint gains.Care needs to be taken, however, not to seriously change the tone of those negotiations by adopting an overtly aggressive stance at this stage.。

国际商务——第三章进出口商品的价格

第三章进出口商品的价格第一节作价原则和方法在国际贸易中，成交商品价格的确定是买卖双方最关心的一个重要问题。

因此，买卖双方在洽商交易和订立合同时，要正确掌握进出口商品价格，合理运用各种行之有效的作价办法，并切实订好买卖合同中的价格条款。

一、进出口货物的作价原则我国对外交易报价的原则，是随行就市，并以国际市场价格水平为依据。

但也根据不同货物、货源情况，结合购销意图，按照国别地区政策，贯彻平等互利原则，统一掌握制定，并由有关的商业协会加以协调。

(一)以国际市场价格水平为依据国际市场价格受供求关系的影响，围绕着商品的价值上下波动。

国际市场价格是指一种商品在国际贸易中，在一定时期内，具有代表性的成交价格，通常是指：1.商品在国际集散中心的市场价格。

如纽约市场的棉花价格，伦敦市场的茶叶、有色金属价格，芝加哥的小麦价格等。

2.主要进口国家或地区对某商品的进口价格。

3.主要出口国家或地区对某商品的出口价格，以该商品输往当地市场的国际贸易价格为依据。

某些没有国际市场价格的商品，也应参照类似商品的国际市场价格作价。

(二)贯彻国别(地区)政策在一般情况下，商品要按国际市场价格水平作价，但有时为了配合我国的外交政策，对有些国家或地区的价格，可以略低于国际价格水平出售，也可以略高于国际市场价格购买。

(三)结合购销意图在制定某商品的进出口商品价格时，应该结合购销意图。

滞销积压商品可考虑适当降低价格以刺激需求；畅销商品则应稳价上调，但也不宜过快过猛。

为了控制市场，与对手竞争，有时需低价销售。

有些商品是为了开拓市场、打开销路，价格也可以适当低于当地的价格水平。

二、影响价格的主要因素国际市场上的商品价格构成十分复杂，变化多端。

影响价格变动的因素很多，这些因素我们在对外交易确定价格时必须熟悉，并加以灵活运用。

考虑不同的差价，以促进我国对外贸易业务的发展，提高经济效益。

1.品质因素。

根据产品的质量和档次差别，贯彻―按质论价、优质优价‖原则。

查尔斯.希尔《国际商务》课件Chap006 The Political Economy of International Trade

6.1 Instruments Of Trade Policy
The main instruments of trade policy are: Tariffs Subsides Import Quotas Voluntary Export Restraints Local Content Requirements Administrative Polices Antidumping Policies
6.2.1 Political Arguments Foguments for government intervention include: protecting jobs protecting industries deemed important for national security retaliating to unfair foreign competition protecting consumers from “dangerous” products furthering the goals of foreign policy protecting the human rights of individuals in exporting countries
Protecting Jobs And Industries Protecting jobs and industries is the most common political reason for trade restrictions Usually this results from political pressures by unions or industries that are "threatened" by more efficient foreign producers, and have more political clout than the consumers that will eventually pay the costs National Security Industries such as aerospace or electronics are often protected because they are deemed important for national security

国际商务案例分析[整理版]

国际商务案例分析2003年日本某汽车公司在中国推出了一款越野轿车，并为这款轿车的广告推广进行了招标。

结果一家美国广告公司的中国子公司的广告创意经评估后中标。

其创意主要包括两个方案。

一个方案是一辆该款轿车驶过一座精雕细琢的中国古典风格桥梁，桥梁两侧威严蹲座的石师为之侧目，其中一些石狮竟然低下了高贵的头颅。

另一个方案是执法人员在西藏可可西里地区追逐盗猎者，胜利后执法人员乘坐一辆该款轿车拖曳着盗猎者使用的一辆形似中国某著名国产品牌的卡车在高原上奔驰。

上述两个广告在中国的平面和电视媒体上播出后，立即在中国消费者中间产生了巨大反响。

很多人认为，第一个广告的场景非常容易让人联想到日本发动侵华战争的芦沟桥，让在中国文化中高贵无比的狮子向日本汽车低头触动了中国人的民族情感；而第二个广告中日本汽车拖曳中国汽车的场面也很容易让人联想到日本企业对中国企业的不屑。

于是，人们通过各种形式表达了自己对这些广告的批评，在互联网上关于这一问题的讨论和批评尤其热烈。

面对批评，日本某汽车公司的中国子公司负责人做出了迅速反映，主动召开新闻发布会与社会各界沟通，表示公司广告宣传工作不周并停止上述宣传广告的使用。

请结合上述案例回答下列问题：1一个在其他国家从事国际商务活动的企业必须充分考虑业务所在国的哪些宏观环境因素？3国际促销具有哪些特殊性？4在本案例中，广告方案是由公司聘请的广告公司策划的。

请问在选择广告代理商方面，国际商务企业有哪些选择？这些选择各有哪些优缺点？答案：1．要考虑到所在国的文化背景历史底蕴民族风俗民族信仰人文地理风情民族感情等多方面环境因素。

2．一方面国际经营企业必须随时调整自己行为以适应外国政府政策的变化。

另一方面，企业又要左右逢源，以协调可能发生的目标冲突和利益矛盾。

企业要通过公共关系加强与东道国政府官员的联系，了解他们的意图，懂得他们的法律，以求得企业经营活动的长期发展。

国际企业处于不同的成长阶段，其公关任务不一。

国际商务单证实务pdf

国际商务单证实务pdf国际商务单证实务是指在国际贸易中涉及到的各种单证的具体操作和实践。

这些单证包括但不限于合同、发票、装箱单、提单、保险单、信用证等。

首先，国际商务单证实务的重要性不可忽视。

在国际贸易中，各种单证的准确、完整和及时的操作对于交易的顺利进行至关重要。

单证的正确使用可以确保货物的安全运输和交付，避免可能出现的纠纷和争议。

其次，国际商务单证实务的内容包括以下几个方面：1. 合同：合同是国际商务中最基本的单证，它规定了交易双方的权利和义务，包括货物的数量、质量、价格、交付方式等内容。

2. 发票：发票是对货物销售的证明，包括卖方和买方的信息、货物的描述、数量、价格等。

发票通常用于向买方收取货款。

3. 装箱单：装箱单是货物装运过程中的重要单证，记录了货物的装箱情况，包括货物的数量、重量、体积等。

装箱单在货物运输过程中起到了核对和追踪货物的作用。

4. 提单：提单是海运运输中的重要单证，它是货物所有权的证明，同时也是货物交付的凭证。

提单通常由船公司或代理人签发，并在货物抵达目的港后交给收货人。

5. 保险单：保险单是货物运输保险的证明，它记录了货物的保险金额、保险责任和保险期限等内容。

保险单通常由货物的承保人或保险公司签发。

6. 信用证：信用证是国际贸易中常用的支付方式之一，它是银行对买方的付款承诺。

信用证的使用可以确保卖方在交付货物后能够及时收到货款。

最后，国际商务单证实务的操作需要遵循国际贸易的相关法律法规和惯例。

在操作单证时，需要注意单证的准确性、合法性和完整性，以确保交易的顺利进行。

同时，还需要与各个相关方进行有效的沟通和协调，以避免可能出现的问题和纠纷。

总之，国际商务单证实务是国际贸易中不可或缺的一部分，它涉及到各种单证的具体操作和实践。

了解和掌握国际商务单证实务的内容和要求对于从事国际贸易的人员来说是非常重要的。

国际商务谈判复习资料

国际商务谈判复习资料Part zero1、definition of negotiationNegotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests.A negotiation is a process of communication between parties to manage conflicts in order for them to come to an agreement, solve a problem or make arrangements.2、business negotiation1）definition：It is a process in which the participants of business activities communicate, discuss, and adjust their views, settle differences and finally reach a mutually acceptable agreement in order to close a deal or achieve a proposed financial goal.2）Characteristics ：The objective of business negotiation is to obtain financial interestThe core of business negotiation is priceIts principle is equality and mutual benefitItems of contract should keep strictly accurate and rigorous3、international business negotiation1）definition：It refers to the business negotiation that takes place between the interests groups from different countries or regions. It is an important activity frequently involved in foreign trade and other economic exchange, serving a critical approach and method for these interest groups or individuals to confer together to reach an agreement or settle the issues of their interest conflicts.2）Characteristics ：In addition to the general characteristics of typical business negotiations, international business negotiation demonstrated the following features: The difficulty and the cost are greater than that of domestic businessLanguage barriersCultural differenceInternational laws and domestic laws are both in forceInternational political factors must be taken into account3）FormsClassified by forms: ①one-to-one negotiation ②multilateral negotiationClassified by negotiation site: ①Host venue ②Guest venue ③The third party’s venueClassified by attitudes of two parties:①Soft negotiation ②Hard negotiation ③Principled negotiationClassified by ways of communication: ①Oral negotiation ②Written negotiation Classified by negotiation object:①Product trade negotiation ②Technology trade negotiation ③Service trade negotiationClassified by the order of negotiators discuss problems:①Horizontal Negotiation ②Vertical negotiation4）PrinciplesEquality and mutual benefit principleKeep it flexible and fluidSincere cooperationAct in strict accordance with the lawPartⅠ4、Maslow's hierarchy of needsMaslow's hierarchy of needs is often portrayed in the shape of a pyramid, with the largest and most fundamental levels of needs at the bottom, and the need for self-actualization at the top. Maslow’s theory suggests that the most basic level of needs must be met before the individual will strongly desire the secondary or higher levels needs.In negotiation, how to use the need theory to find, analyze and satisfy each other’s needs is very crucial for any negotiator to gain over the most possible benefits.1）Survival needs and negotiationThe survival needs are embodied in the negotiation as the negotiator’s needs or dress, food, accommodation, and traveling. As a host and negotiating organizer oneshould provide for the other party a better living condition to lighten the inconveniences, the psychological pressures and the doubtful feelings of the guest negotiators, which is helpful for creating a friendly negotiating atmosphere.2）Security needs and negotiationThe negotiator’s security needs are mainly that of personal, positional and economical benefits.The guest negotiator is not familiar with the local social situation, customs and public order and traffic. They may feel a lack of security or safety. So the host should try to give more considerations to every detail of safety issues.Status security represents that both parties will probably regard reaching an agreement as his task. The negotiator should have a correct understanding of negotiation on an equal basis and for mutual benefit. A negotiator’s work should not be evaluated by the standard of reaching an agreement.The negotiator’s superiors are likely to link the negotiation result with the negotiator’s income. Sometimes the negotiator may take the risk of seeking his personal benefit by reaching an agreement at the cost of the interests of the country or organization.3）Social needs and negotiationEvery negotiator hopes to establish friendly relationship with the other party. In addition, they also hope to have a solidary team of their own to get a successful negotiation result. Therefore negotiators should understand each other andself-surrender a bit to satisfy their own social needs.4）Ego needs and negotiationOne’s need for respect is from three different sources: He needs the respect of his colleagues back home which isfundamental to his personal satisfaction from the negotiation. He will be influenced by the respect of the other party and believe that the other party’s respect depends on his success in earning those material goods. He will also be concerned with his self-respect which will equally focus on his success in winning material goods.In a negotiation if both parties can satisfy each other’s needs for respect, then this respect will change into a power to restrict each other’s behavior and ensure a successful negotiation.5）Self-actualization needs and negotiationThe satisfaction of the self-realization needs in negotiation depends on the achievement the negotiator has made. The more benefits you obtained, the higher degree of satisfaction you’ll have of self-realization needs. To evaluate the negotiator, it is not enough to observe the benefits he strives for. Under what condition and how he strives for the benefits should also be taken into consideration.Negotiators should learn to use the Maslow Need Theory Model as a situational thermostat. Judging how the other person reacts to offers or proposals will reveal how close to making the deal too painful for the other person to accept.5、Game TheorySince both "rationally" decide to defect, each receives a lower reward than if both were to stay quiet. Traditional game theory results in both players being worse off than if each chose to lessen the sentence of his accomplice at the cost of spending more time in jail himself.We must remember the golden rule when it comes to business competition, as taught by the prisoner’s dilemma: Acting in one’s self interest does not always serve one’s self interest.By analysing the top-scoring strategies, Axelrod stated several conditions necessary for a strategy to be successful.1）NiceThe most important condition is that the strategy must be "nice", that is, it will not defect before its opponent does. Almost all of the top-scoring strategies were nice; therefore, a purely selfish strategy will not "cheat" on its opponent, for purely self-interested reasons first.2）RetaliatingHowever, the successful strategy must not be a blind optimist. It must sometimes retaliate. An example of a non-retaliating strategy is Always Cooperate. This is a very bad choice, as "nasty" strategies will ruthlessly exploit such players.3）ForgivingSuccessful strategies must also be forgiving. Though players will retaliate, they will once again fall back to cooperating if the opponent does not continue to defect. This stops long runs of revenge and counter-revenge, maximizing points.4）Non-enviousThe last quality is being non-envious, that is not striving to score more than the opponent.6、Principled negotiationPrincipled negotiation is the name given to the interest-based approach to negotiation set out in the best-known conflict resolution book, Getting to Yes. The book advocates four fundamental principles of negotiation:1) separate the people from the problem;Separating the people from the problem means separating relationship issues from substantive issues, and dealing with them independently. People problems often involve difficult emotions — fear, anger, distrust and anxiety for example. These emotions get intertwined with the substantive issues in the dispute and make both harder to deal with.2) focus on interests, not positions;Negotiating about interests means negotiating about things that people really want and need, not what they say that want or need. Often, these are not the same. People tend to take extreme positions that are designed to counter their opponents’positions. If asked why they are taking that position, it often turns out that the underlying reasons--their true interests and needs--are actually compatible, not mutually exclusive.3) invent options for mutual gain;By focusing on interests, disputing parties can more easily fulfill the third principle--invent options for mutual gain. This means negotiators should look for new solutions to the problem that will allow both sides to win, not just fight over the original positions which assume that for one side to win, the other side must lose.4) introduce on objective criteria.If union and management are struggling over a contract, they can look to see what other similar companies have agreed to use as an outside objective criteria. This gives both sides more guidance as to what is "fair," and makes it hard to oppose offers in this range.The four components are interrelated with each other and should be applied to throughout the whole course of the negotiations.Part Ⅱ7、Setting up an AppointmentPersonal Styles VS Degree of AC（个性类型与谈判模式）1）Competing style of persons tends to use high pressure and they force the other party to surrender to their demands.2）Collaborating style of persons show concerns and understanding to parties’interests, difficulties and satisfactions, trust others and offer help needed in negotiation.3）Compromising style of persons try to split the difference or find an intermediate point according to some principle.4）Avoiding style of persons is never willing to cooperate with others nor do they state their consent or objection openly.5）Accommodating style of persons habitually accept others’ desires and requests. The model clearly shows the position ofeach personal style in the graph and their combination of different degrees of assertiveness and cooperativeness.1）Competing style and accommodating style are at the high ends of assertiveness and cooperativeness.2）Avoiding style is neither assertive nor cooperative, thus is the least recommended style for negotiations.3）Compromising style, corresponding its middle position, is inclined to take middle way and seeks balance between different people.4）Collaborating style combines highest degree of both assertiveness and cooperativeness and should be recommended as the most suitable personal style for negotiations.By cooperating with different kinds of counterparts, you can adopt different strategies accordingly.8、Negotiation StrategiesYour case and bargaining position will determine which negotiation strategy will work best for you:Competitive, when you must have what you want;Accommodation, when you have done wrong and want to settle quickly; Compromising, when expedience matters most; Collaborative, when you want to create a bigger pie;Avoidance, when you are not yet ready to bargain.The Competitive Strategy——“I win, you lose” is the one most often used in settlement negotiation. Following are examples of some competitive tactics: 1) Alternatives to settlement.Emphasize you have better choices than settlement.2) “Anything but that”Claim your adversary’s offer is not enough, even when it is.3) Bluffing(欺骗，糊弄)Bluffing is at negotiation’s core because each side has limited information. Look for signs of uncertainty on adversary’s face or in his body language. Uses the uncertainty to create even more doubt. And doubt translates into risk, and risk into money. 4) Bringing in the mediaThreaten to report some action or behavior to the media to induce concessions. (media-sensitive industries)5) Creating deadlockCreate deadlock to force your adversary into concessions to move the negotiations along.6) Diversion/DistractionIf you feel you are losing an important issue, shift the discussions to a different issue before you concede(让步).7) Done dealTake some unilateral(单边的) action and present it to other side as a “done deal”. Your adversary is thus forced to acquiesce(勉强同意) or walk out.8) Good cop/Bad copTeam an aggressive negotiator with a friendly negotiator to win concessions. The aggressive negotiator uses competitive tactics to anger and distract your adversary. The friendly negotiator steps in to smooth things over. You can strike a deal on thefriendly negotiator’s terms.9) Irrational behaviorSometimes act irrationally, not only to distract and unnerve, but also to undermine your adversary’s confidence.10) Limited authorityClaim to lack authority to settle at some amount and ask your adversary to reduce the offer to your authority limits.11) Limited timeConstrain the time limits of the negotiation.12) “Poor me”Act like you have no background or training in negotiation and ask your adversary’s help. He may sympathize with you and be more reasonable than he intended.13) SilenceVery few people can endure silence. Silence can impel your adversary to give you more information or concede more than he intended.14) Straw manDemand agreement on issue 1, which your adversary cares about most. Create deadlock and then “reluctantly” concede issue 1 to gain agreement on issue 2.15) TurnaboutAfter you have conceded an issue or otherwise acted defensively, “gain space”by coming out strong on the next issue.16) Use of powerThreaten to use your power and sometimes actually use it.●The Accommodation Strategy——An accommodating party will sublimate itsconcerns to satisfy the other party’s, at least for the present. You choose an Accommodation Strategy if you have done wrong and want to get the matter over with quickly and less expensively.1) Face-savingPrioritize the other side’s dignity. Allow the other side to make tactful retreats to avoid embarrassment.2) IdentificationAlign your interests with your adversary’s, see the facts from her perspective, and agree with her arguments. But don’t concede unnecessary issues.3 )Take the lead oarMove the negotiation forward regardless of who created the difficulty.4) Take reasonable actionsAlways be the party of reason, whether setting realistic deadlines or other conditions of the negotiation.●The Compromising Strategy——Compromisers look for an expedient, partiallysatisfactory middle ground.1) Bit-by-bitGain your concessions “bit-by-bit” rather than all at once.2) Conditional proposalsMake a proposal conditioned upon your adversary’s acceptance of issues you need favorably resolved.3) “Log-rolling”Concede on an unimportant issue to you in exchange for your adversary’s concession on an issue that does matter to you. 4) “Splitting the baby”At some point offer to split the difference with the other side5) Tit-for-tat针锋相对Never make a concession without obtaining one in return.●The Collaborative Strategy——The Collaborative Strategy（win-win）seeks tocreate value for both sides. Its focus is on each side’s underlying interests and not their positions.1) FlexibilityBe flexible. Know when to mount a tactical retreat and when to press for an important point.2) Focus on processProcess often translates into improved substance.3) Identify with others in similar circumstancesArgue that the other side has already treated similarly-situated X in a particular way, and they should treat you the same way.●The Avoidance Strategy——Avoiders try to ignore the entire dispute, or somespecific issues, for at least some period of time.1) Negotiate money issues firstIf you prioritize money, insist that money be negotiated first.2) Negotiate non-money issues firstIf you wish to avoid paying money, address the non-money issues first. You can then value your none-monetary concessions and use those values to reduce the amount of money you will pay your adversary.3) Refuse to combine negotiation of related disputesIf you are litigating multiple related actions, refuse to negotiate the actions together if you determine that you are stronger in one case than another.4) Walk out of the negotiationIf you become engaged in negotiations you are not ready for, walk out.5) Withdraw an issueIf you are not yet ready to address an issue, perhaps because it is too painful or simply not ripe for discussion, remove that issue from the negotiation, for at least some period of time.6) Switching strategiesYou may decide to switch strategies if you feel you are making insufficientprogress.Part Ⅲ9、Free trade areaWTO means the World Trade OrganizationGATS means the General Agreement on Trade in Services, which is part of the WTO Agreement;GATT means the General Agreement on Tariffs and Trade, which is part of the WTO Agreement.FTA（free-trade area）is a theoretical concept where a trade bloc whose member countries have signed a free-trade agreement (FTA), which eliminates tariffs, import quotas, and preferences on most (if not all) goods and services traded between them.中⽇韩⾃由贸易区CJK FTA1）General Trade and Economic Relations among the Three Countries China, Japan and Korea are major economic playersin the world which recorded nearly 20% of the world’s total GDP. The share of intra-regional trade among the three countries has increased steadily. China was the largest trading partner of Japan and Korea, and the two countries were regarded as the second and third largest trading partners of China.However, intra-regional trade levels were still much lower than those of the EU and NAFTA, substantial economic integration has not yet evolved in this region. Given the region’s economic power and competitiveness, economic integration in the region will certainly bring tremendous benefits not only to the region, but also to the world.2) Impacts of a Future CJK FTA on Agriculture, FisheryA possible CJK FTA will bring the three countries potential benefits, including access for consumers to a wider range of agricultural products with lower prices and improved access for exporters to the partners’ markets. However, it would raise concerns in Japan and Korea for serious impacts on domestic agriculture production. It also increase pressure for China to meet domestic demand and lost price advantage in agriculture due to the rapidly increasing labor and input cost. In pursuing a possible CJK FTA, due consideration should be given to sensitive products of each country.In the fishery sector, China is more competitive in fresh water fishery, while Japan and Korea are more competitive in marine capture fisheries. With a possible CJK FTA, trade in fish products would benefit consumers and improve the overall national welfare of the three countries. However, a decline of fishery resources, increasing cost of capturing and stronger competition from areas will attenuate the positive effect. So consideration should be given to the effect of an appropriatefishery resources management to ensure sustainable development of fishery industries.3) Impacts of a Future CJK FTA on Industrial GoodsA CJK FTA will likely increase the trade volumes and enhance production networks among them. On the other hand, a CJK FTA would reveal sensitive sectors in all three countries. For China, a CJK FTA could result in further accelerated increase of imports from Japan and Korea, thus bringing bigger pressure on China’s domestic enterprises in such sensitive industries as chemicals; automobiles; electronics and ship-building, etc.In order to enhance the competitiveness of the manufacturing industries of China, Japan and Korea, the three countries should not only reduce tariff andnon-tariff measures which have adverse effects to trade, but also deepen and strengthen economic linkages among the three countries to establish a win-win-win relationship through forming a CJK FTA, with due consideration to the sensitivities of each country in these areas.4) Impacts of a Future CJK FTA on Trade in servicesBy reducing barriers and enhancing transparency, a possible CJK FTA might contribute to and enhance the momentum of mutual cooperation, MA, movement of goods, capital, persons and technology and trade facilitation. A future CJK FTA will help bring down costs and prices, increase efficiency and innovation, and broaden the range of services being offered, thus improving the quality of services through maximization of cross-border resource allocation processes. The facilitation of movement of business personnel will also promote the overall development in the services sectors.5) Impacts of a Future CJK FTA on InvestmentWith a comprehensive CJK FTA, which focuses on enhancing market access by eliminating restrictions against foreign investment in an appropriate manner, more active trade and investment in Northeast Asia would ensue. Liberalization of investment would also enable investors to mobilize their resources for further development in this region, thus leading to a mutually beneficial cooperative partnership among the three countries in the future.In future negotiations on the investment chapter, more flexibility should be given to China for adaption and modification in its liberalization process.6) E-commerceWith the development of information technology, e-commerce has emerged as a dynamic form of transaction and one of the most quickly growing business industries in the world. Increasing use of e-commerce can bring economic growth and opportunity through facilitating trade in goods and introducing new services. Enterprises, including SMEs, will profit from the use of e-commerce as it improves efficiency and reduces the cost of transactions. A possible CJK FTA would provide an opportunity to enhance trilateral e-commerce cooperation and transaction.中国-东盟⾃由贸易区中国-新西兰⾃由贸易区Part Ⅳ10、Four modes of supply of the General Agreement on Trade in Services(GATS)1) Cross-border (跨境交付)——from the territory of one Member into the territory of any other Member.Mode 1: A user in country A receives services from abroad through its telecommunications or postal infrastructure.2) Consumption abroad（境外消费）——in the territory of one Member to the service consumer of any other Member. Mode 2: Nationals of A have moved abroad as tourists, students, or patients to consume the respective services.3) Commercial Presence（商业存在）——by a service supplier of one Member, through commercial presence, in the territory of any other Member.Mode 3: The service is provided within A by a locally-established affiliate, subsidiary, or representative office of a foreign-owned and — controlled company (bank, hotel group, construction company, etc.).4) Presence of natural persons（⾃然⼈流动）——d.by a service supplier of one Member, through the presence of natural persons of a Member in the territory of any other Member.Mode 4: A foreign national provides a service within A as an independent supplier (e.g., consultant, health worker) or employee of a service supplier (e.g. consultancy firm, hospital, construction company).。

国际商务综合知识点总结

国际商务综合知识点总结国际商务是指跨国界间从事贸易、投资、技术、劳务、旅游等经济活动的一种商务行为。

国际商务的发展是国际经济一体化发展的必然产物，也是世界经济发展的需要。

国际商务的成功与否，将直接影响到一个国家的经济发展。

因此，对国际商务的相关知识点进行综合总结，对于了解、学习及研究国际商务具有重要意义。

一、国际商务的基本概念国际商务是指国际贸易、国际投资、国际旅游以及国际技术等活动的总称。

国际商务是指在国际范围内进行贸易和投资活动。

它包括进出口贸易、国际合作、国际分工、国际市场等各种商务活动。

国际商务是由国际贸易和国际投资两大活动组成的。

二、国际商务的发展趋势1.全球化趋势：世界范围内市场的变得更开放，国家之间的经济联系日益紧密，国际商务发展为全球化。

2.信息技术的影响：互联网和信息技术的快速发展，改变了国际商务的模式，提高了贸易效率和质量。

3.自由贸易区与关税联盟：自由贸易区有利于提高成员国整体竞争力，关税联盟降低了贸易壁垒，加速了国际贸易的发展速度。

4.国际服务贸易：随着国际旅游和国际物流的发展，国际服务贸易成为国际商务的重要组成部分。

5.环保和可持续发展：国际商务趋向可持续发展，通过绿色贸易和环保贸易，推动经济增长与环保之间的平衡。

三、国际商务的组织形式1. 跨国公司：企业通过设立海外子公司、控股子公司、合资企业、合作企业等方式组建跨国公司，开展国际商务活动。

2. 国际贸易中介：包括贸易公司、进出口公司、报关行、物流公司等专门从事国际贸易活动的企业。

3. 国际贸易组织：如世界贸易组织（WTO）、国际贸易中心等，这些组织为各国的国际贸易进行规范和促进。

四、国际商务的运作流程1. 市场开拓：了解国外市场需求、市场容量、市场价格和市场环境等。

2. 产品生产：根据对外贸易市场的要求，逐步建立生产体系，加大产品的品质、品种和规模，提高产品的国际竞争力。

3. 供应链管理：采用有效的供应链管理体系，确保产品的供货及时和品质稳定。

国际商务希尔复习资料整理

第一章全球化2012、05、08——2012、05、181、什么是全球化（globalization）？全球化是指转向一个更为一体化与相互依存的世界经济。

全球化有不同的侧面，包括市场全球化和生产全球化。

市场全球化（globalization of markets）是指把历史上独特和分离的国家市场合并为一个巨大的全球市场。

生产全球化（globalization of production）指的是从全球各地去筹供商品和服务，以利用本国在生产要素（factors of production）上的成本和质量差异。

2、全球机构的出现（1）世界贸易组织（World Trade Organization）主要负责监管世界贸易秩序和确保各国遵守世界贸易组织各成员国签署的贸易协定中规定的规则。

（2）国际货币基金组织（International Monetary Fund）和世界银行（World Bank）是由44个国家于1944年在新罕布什尔州的布雷顿森林会议上所创建的。

国际货币基金组织的任务是维持国际货币系统的秩序‘而世界银行则是为了促进经济发展。

世界银行重点在于向一些资金短缺的穷国政府发放低息贷款，以资助它们希望从事的重大基础设施投资项目。

当一国的经济出现混乱和货币相对其他国家大幅贬值时，国际货币基金组织通常视为可求助的最后的贷款者。

但是，国际货币基金组织的贷款常常是附加条件的，作为贷款的代价，国际货币基金组织要求贷款国需采取特定的经济政策，以扭转混乱局面，使经济回归稳定和增长。

（3）联合国（United Nations）成立于1945年10月24日，由51个国家承诺通过国际合作和集体的安全防卫措施来维护和平。

根据宪章，联合国有四项宗旨：维护国际和平和安全；发展各国友好关系；共同解决国际问题和促进尊重人权；以及协调成为各国行动的中心。

3全球化的推动力一是自第二次世界大战结束后，商品、服务和资本的自由流动的障碍减少了；二是技术变革，特别是近年来通信、信息处理和运输技术的发展。

浙大国际商务整理

浙大国际商务整理●数字经济的内涵●是指以使用数字化的知识和信息作为关键生产要素、以现代化信息网络作为重要载体、以信息通信技术的有效使用作为效率提升和经济结构优化的重要推动力的一系列经济活动。

数据化、产业化、平台化、普惠化●数字贸易的内涵●数字贸易是以数字化平台为载体，通过人工智能、大数据和云计算等数字技术的有效使用，统筹贸易数字化和数字化贸易进程，实现实体货物、数字产品与服务、数字化知识与信息的精准交换，进而推动消费互联网向产业互联网转型并最终实现制造业智能化的新型贸易活动，是传统贸易在数字经济时代的拓展、延伸和迭代。

虚拟化、平台化、集约化、普惠化、个性化、生态化●数字营商环境●是数字市场主体进行数字贸易等经济活动中所依附的设施技术环境、市场运营环境、政策政务环境和司法治理环境等外部经济环境的总和。

数字营商环境既包括利用数字技术改造赋能后的传统市场环境，也包括数字经济市场主体创新发展所需要的新型营商环境。

●数字营商环境居于数字贸易基础性地位●底层架构：数字设施技术环境——连接作用●中层架构：数字市场运营环境●上层架构：数字政策政务环境——服务作用●保障层：数字司法治理环境——保障作用●数字贸易生态圈●内涵：数字贸易生态圈是由参与数字贸易相关活动的个体、企业、组织或政府机构等“物种”，以数字贸易平台为媒介，通过各种形式进行适度竞争、优势互补、信息流通、资源共享，促进实现普惠包容、产业互联、智能制造与技术进步，最终保持动态平衡的复杂有机生态系统。

●外延●（1）数字贸易生态圈的共生单元●领导物种：数字贸易服务平台；关键物种：买卖双方；支持物种；寄生物种：专业化服务机构、行业协会和高校●（2）数字贸易生态圈的共生环境数字营商环境；自然地理环境；社会文化环境●数字贸易生态圈的圈层结构●1. 数字贸易生态圈的圈层结构●数字贸易生态圈由核心层、环心层、相关层和外部层四个圈层构成，●核心层是创造数字贸易核心价值的中心圈层，●环心层是实现数字贸易价值增值的动力圈层，●相关层是完善功能作用的辅助圈层，●外部层是维持结构稳定的基础圈层，●数字贸易产业链则贯穿核心层，落脚于环心层。

国际商务名词解释

名词解释。

进口替代战略：通过建立和发展本国的制造和其他工业，替代过去的制成品进口，以带动经济增长，实现工业化，纠正贸易逆差，平衡国际收支。

出口导向战略：使本国的工业生产面向世界市场，以制成品和半成品出口逐步替代过去的初级产品出口，这种贸易发展战略也叫出口主导贸易发展战略。

国际贸易：是指世界各国（地区）之间货物（商品）和服务交换的活动，是世界各国在国际分工的基础上进行相互联系的主要形式。

对外贸易：也叫出口贸易，国内贸易的对称，是指一国（地区）与其他国家（地区）之间商品和服务的交换活动。

贸易差额：一个国家（地区）在一定时期内，出口额与进口额的相差数。

国际收支：是一个国家在一定不过时期从国外收进的全部货币资金和向国外支付的全部货币资金之间的对比关系。

贸易额：又叫贸易值，是一个货币表示的反映贸易规模的指标。

对外贸易额：指一个国家在一定时期出口贸易额和进口贸易额之和。

贸易量：是用进出口商品的计量单位表示的反映贸易规模的指标。

.贸易条件：一般指出口商品价格与进口商品价格之间的比率。

直接贸易；商品生产国与商品消费国直接买卖商品的行为。

间接贸易：商品生产国通过第三国同商品消费国进行买卖商品的行为。

贸易术语：指用一个简短的概念或英文缩写字母来表示价格的构成和买卖双方在货物交接过程中有关手续，费用和风险的责任划分。

支票：指以银行为付款人的即期汇票，即存款人对银行的无条件支付一定金额的委托或命令。

托收：指债权人（出口人）出具汇票委托银行向债务人（进口人）收取货款的一种支付方法。

汇付：又称汇款，是指付款人主动通过银行或其他途径将款项交收款人。

经济全球化（国际货币基金组织的定义）：又称世界经济一体化。

是指跨国商品与服务交易与国际资本流动规模和形式的增加，以及技术的广泛迅速传播使世界经济的相互依赖性增强。

世界贸易组织：简称世贸组织。

它是根据原关贸协定乌拉圭回合多边贸易谈判达成的《建立世界贸易组织协定》于1995年1月1日建立，取代原关贸总协定，并按照乌拉圭回合多边谈判达成的最后文件所形成的一整套协定和协议的条款作为国际法律规则，对个成员自、之间经济贸易关系的权利和义务进行监督，管理和履行的正式的具有国际法人地位经济组织。

国际商务英语综合教程(全)

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