网络运维工程师专业英语资料

Task 1

James: Dell Company. How can I help you?

Jane: Oh, hello. This is Jane. My computer doesn’t work. And I think I have to reinstall the operating system. I prefer Windows Vista. Could you walk me through the steps? James: Sure. Our engineers in the Technical Support Department can help you. I’ll put you through.

Just a second, please.

Jane: OK. Thank you.

Key Words:

1. reinstall / installation

2. VISTA: Viewing Instantly Security Transactions Automatically

Expressions:

Walk sb through the steps

Task 2

Chris: Technical Support Department. This is Chris. How can I help you?

Jane: Hello. This is Jane. I need to install Windows Vista on my computer.

Chris: Then first you need to plan your installation. Have you checked system requirements, hardware and software compatibility, and determined disk partitioning options?

Jane: Yes. They shouldn’t be problem.

Chris: So, insert your Windows Vista installation disk into the drive and reboot your computer. It’ll boot directly into Graphical User Interface mode.

Jane: OK. It’s done.

Chris: Press the Install Now button, accept the license terms and then press the Custom Installation button.

Jane: That sounds easy.

Chris: Then you just need press on the Next button. This will take some time.

Jane: All right. Now the computer is automatically rebooting Seems it’ll be a long wait for you. I guess I know what to do next. So I’ll just hang up. Thanks a lot.

Chris: Sure. Call us if there’s any problem.

Key Words:

patibility n 通用性，兼容性

2. determine vt & vi. I haven't determined yet.

我还没有决定呢。

3.partitioning n 分割

4. option n You will have to pay them; you have no option.

你必须付给他们钱, 别无选择。

The government has two options; to reduce spending or to increase

taxes.

政府有两种选择的办法:或是减少开支, 或是增加税收。

5. reboot n Click Ok and close the registry editor, then reboot your PC.

点击确定关闭注册表编辑器，然后重启。

6. graphical adj. 绘成图画似的,绘画的

7. custom n. 习惯, 风俗, 惯例自定义

It is the custom of foreigners to do so.

这种做法是外国人的习惯。

Did you have any trouble with the Customs?

你通过海关有麻烦吗?

Task 3

Jane: Why, I still cannot log on to our company’s email system.

Chris: I’m afraid nobody can. A certain virus has shut down our entire email system.

Jane: Oh! Can’t we find some ways to protect against computer viruses?

Chris: Sure we can.

Jane: Do you have any suggestion?

Chris: Of course. Firstly always avoid unknown attachments.

Jane: But sometimes I can’t help being curious.

Chris: That’s no good. And secondly, treat flash disks and CDs with suspicion, since they have a greater chance to be infected by a virus. They might infect your system.

Jane: Then I should buy antivirus software to scan the disks.

Chris: Once you’ve bought and installed the software, you should scan all drives. And remember to update the software often, and back up your files regularly.

Jane: That’s easy. But sometimes I just forget it.

Key Words:

1. entire adj. 全部的, 整体的

I've wasted an entire day on this.

在这上面我已经浪费了一整天的时间。

2. curious adj. 好奇的, 好求知的

Children are curious.

孩子们是好奇的。

A curious phenomenon

奇怪的现象

Expressions:

1. protect against: 保护不受的侵袭或者伤害.

You need warm clothes to protect you against the cold.

你需要暖和的衣服来御寒。

2.I can’t help being curious / nerves / 我不禁好奇

I can not help being worried.

我不禁感到忧虑

3．To be infected 被感染

Task 4

Jane: I’ve downloaded a free firewall. Could you do me a favor, Mike?

Mike: Sure. You mean you want to install it?

Jane: Yes.

Mike: OK. I’ll install it for you. Watch carefully and then you can try it by yourself. First, double-click the .exe file. Now it’s asking which version of Microsoft Windows you are using. You’re using Windows Vista, so put a checkmark next to Vista.

Jane: Then click Next. Right?

Mike: Yes, Here we should enter a valid email address, so we can register and download its future updates.

Jane: My email address is jane@.

Mike: Then put a checkmark next to the “I accept the terms of the preceding License Agreement”

and click Next.

Jane: The window disappears!

Mike: Don’t worry. It’s operating correctly. OK. Now click Finish. It’s done.

Jane: Thanks so much for your help.

Task 5

Mike: Hi, Jane. How’s your computer doing?

Jane: So far so good. But it runs a little bit slowly.

Mike: Then you can optimize your system, like file system, desktop, the network, disk cache, etc.

But you need to purchase certain software to perform this function. Let me show you how my software works.

Jane: This is really helpful. Could you show me how to optimize – like the file system, so I can purchase the software and do it myself?

Mike: No problem. Please watch carefully. You need to click the Optimize PC button first. Then click the System Optimizer button and the File System button.

Jane: OK. Hope I can remember this.

Mike: Now you choose one of these two kinds of optimization settings and then click Step 1. Here you should choose some of the items as you need.

Jane: But I know little about this.

Mike: Then you simply select All. This is defaulted. Now Click Step 2.

Jane: Now it’s time to click Optimize?

Mike: Yes. The system will make settings automatically.

Jane: Thanks a lot.

Mike: Sure.