HR名词解释
2021年材料力学性能及名词解释
Encounters are always caught off guard, and parting is mostly planned for a long time. There will always be some people who will slowly fade out of your life. You have to learn to accept rather than miss.通用参考模板(WORD文档/A4打印/可编辑/页眉可删)材料力学性能及名词解释1.屈服点(σs)钢材或试样在拉伸时,当应力超过弹性极限,即使应力不再增加,而钢材或试样仍继续发生明显的塑性变形,称此现象为屈服,而产生屈服现象时的最小应力值即为屈服点。
设Ps为屈服点s处的外力,Fo为试样断面积,则屈服点σs =Ps/Fo(MPa),MPa称为兆帕等于N(牛顿)/mm2,(MPa=106Pa,Pa:帕斯卡=N/m2)2.屈服强度(σ0.2)有的金属材料的屈服点极不明显,在测量上有困难,因此为了衡量材料的屈服特性,规定产生永久残余塑性变形等于一定值(一般为原长度的0.2%)时的应力,称为条件屈服强度或简称屈服强度σ0.2 。
3.抗拉强度(σb)材料在拉伸过程中,从开始到发生断裂时所达到的最大应力值。
它表示钢材抵抗断裂的能力大小。
与抗拉强度相应的还有抗压强度、抗弯强度等。
设Pb为材料被拉断前达到的最大拉力,Fo为试样截面面积,则抗拉强度σb= Pb/Fo (MPa)。
4.伸长率(δs)材料在拉断后,其塑性伸长的长度与原试样长度的百分比叫伸长率或延伸率。
5.屈强比(σs/σb)钢材的屈服点(屈服强度)与抗拉强度的比值,称为屈强比。
屈强比越大,结构零件的可靠性越高,一般碳素钢屈强比为0.6-0.65,低合金结构钢为0.65-0.75合金结构钢为0.84-0.86。
6.硬度硬度表示材料抵抗硬物体压入其表面的能力。
网络管理名词解释
话务量:话务量指在一特定时间内呼叫次数与每次呼叫平均占用时间的乘积。
话务量公式为:A=Cxt。
A是话务量,单位为erl(爱尔兰),C是呼叫次数,单位是个,t是每次呼叫平均占用时长,单位是小时。
一般话务量又称小时呼,统计的时间范围是1个小时。
1爱尔兰(Erl)就是一条电路可能处理的最大话务量。
如果观测1个小时,这条电路被连续不断地占用了1小时,话务量就是1爱尔兰,也可以称作“1小时呼”。
一般来说,一条电话线不可能被一个人占用一个小时,比如统计表明,用户线的话务量为0.05爱尔兰,过去我国电话还不是很普及时,因为很多人都在使用,它的话务量很大,达到0.13爱尔兰,那么此时如果这个交换机有1000个用户,我们就说该交换机的话务量为130爱尔兰。
有时人们以100秒为观测时间长度,这时的话务量单位叫做“百秒呼”,用“CCS”表示。
36CCS=1Erl。
接通率:网络接通率是指,在正常情况下用户发起呼叫后,网路完成的呼叫比率,该指标用接通的次数与总的呼叫次数的比值来规定,其中总的呼叫次数不包括由于用户原因造成的呼损,如用户拨错号,中途放弃和网路无法连接的呼叫等.接通的次数包括呼叫接通后的用户应答,用户忙,用户无应答,用户锁定,用户关机,不在服务区,拒绝等.接通的次数=(总呼叫次数-呼叫损失次数).接通率的公式:网络接通率=接通次数/总呼叫次数*100%定义:无线接通率是指手机成功占用信令信道和话音信道的百分比。
网络接通率=(应答次数+用户原因) / 试呼次数用户原因=用户忙+用户早释+振铃早释+号码不全+久叫不应+空号+呼叫限制 * 0.5。
无线接通率=(1-∑忙时信令信道溢出总次数/∑忙时信令信道试呼总次数)×(1-∑忙时话音信道溢出总次数(不含切换)/∑忙时话音信道试呼总次数(不含切换))×100%。
呼损率:在移动电话系统中,话务量可分为流入话务量和完成话务量。
流入话务量取决于单位时间内发生的平均呼叫次数与每次呼叫平均占用无线波道的时间,在系统流入的话务量中,完成接续的那部分话务量称作完成话务量,未完成接续的那部分话务量称做损失话务量,损失话务量与流入话务量之比称为呼损率。
人力资源管理复习资料
⼈⼒资源管理复习资料PPT相关章节标记⽰例“(1.0)”表⽰第1篇⼆、主观部分:(⼀)名词解释1.⼈⼒资源⼈⼒资源是⼈⼒资源管理中的基础性概念,它不同于⼈⼝资源、劳动⼒资源、⼈才资源,它是指在⼀定范围内能够推动国民经济和社会发展的、具有智⼒劳动和体⼒劳动能⼒的⼈们的总和,⼈⼒资源包括数量和质量两个⽅⾯内容。
2.⼈⼒资源管理⼈⼒资源管理作为是⼈⼒资源管理理论与实践的核⼼概念,是指特定组织(公共部门、私营部门以及⾮盈利组织)中⼈员管理的所有活动与职能,是对组织中⼈⼒资源进⾏管理、调配、奖励、开发的理念,制度,程序和活动,它表现为识⼈,招⼈,⽤⼈,励⼈等活动,其⽬的是在提⾼企业和个⼈绩效的同时,达成员⼯的满意和成长。
⼈⼒资源管理不同于传统意义上的⼈事管理。
3.⼯作⽣活质量企业在提⾼效率、取得财富的同时,应该关注除股东和经营者之外的相关利益主体,员⼯是组织经营活动的⼀个⾮常重要的相关利益主体,员⼯追求⾃⾝的权益,包括有意义的⼯作、有竞争⼒的报酬、组织内良好的沟通与群体氛围、合理的制度、良好的⼯作条件,等等。
这些员⼯的诉求与追求可以通过“⼯作⽣活质量”这样的概念来涵盖,⼯作⽣活质量是⼈⼒资源管理的另外⼀个⽬标。
4.直线经理在组织中,往往存在⼀些这样的经理⼈员,他们被授予权⼒来进⾏组织运营某⼀特定阶段(如⽣产、设计、营销等)的最后决策,他们的决策对组织价值的产⽣具有直接的影响,他们往往处于⼈员管理的第⼀线,具体执⾏、控制和反馈各项⼈⼒资源管理政策,他们被称为直线经理。
5.职能经理在组织中,往往存在⼀些这样的经理⼈员,他们应⽤咨询技能来辅助管理或监督直线经理完成组织⽬标,他们没有直接的权⼒来指挥其他⼈员的⼯作,也不能做出最后的决策,他们仅仅发挥⽀持作⽤,他们被称为职能经理。
6.⼯作分析⼯作分析就是分析⼯作,分析岗位,分析岗位内容与任职者,它是对⼀项特定⼯作所完成的任务以及能成功承担此项⼯作所必须的个⼈特征进⾏细化的过程,通俗地说,就是通过⼀定的程序,来确定某⼀⼯作的任务和性质以及哪些类型的⼈可以承担这⼀⼯作。
hr相关名词解释
人力资源管理相关名词解释1 人力资源人又称劳动力资源或劳动力,是指能够推动整个经济和社会发展、具有劳动能力的人口总和。
人力资源的最基本方面,包括体力和智力。
如果从现实的应用形态来看,则包括体质、智力、知识和技能四个方面。
2人力资本是指通过资本投资形成的,凝结于劳动者身上的知识、技能、品性和健康。
3人本管理是指在人类社会任何有组织的活动中,从人性出发来分析问题,以人性为中心,按人性的基本状况来进行管理的一种较为普遍的管理方式。
4人力资源管理就是指运用现代化的科学方法,对与一定物力相结合的人力进行合理的培训、组织和调配,使人力、物力经常保持最佳比例,同时对人的思想、心理和行为进行恰当的诱导、控制和协调,充分发挥人的主观能动性,使人尽其才,事得其人,人事相宜,以实现组织目标。
5人力资源流动一般是指员工相对于人力资源市场条件的变化,在岗位之间、组织之间、职业之间、产业之间以及地区之间的转移。
简单地说,人力资源流动就是指员工离开原来的工伤岗位,走向新的工伤岗位的过程。
人力流动包括水平流动和垂直流动。
6 人力资源实务是指组织人力资源管理的各项政策和措施。
7 人力资源规划:是指企业稳定地拥有一定质量和必要数量的人力,为实现包括个人利益在内的组织目标而拟定的一套措施,从而求得在企业未来发展的过程中人员需求量和人员拥有量之间的相互匹配。
8 人力供给预测也称人员拥有量预测,是人力预测的又一个关键环节,只有进行人员拥有量预测并把它与人员需求量相对比之后,以便给人力资源规划提供依据,才能制定各种具体的规划。
人力供给预测包括兩部分:一是内部拥有量预测,另一部分是对外部人力资源供给量进行预测。
9人性是指人的本性,它是哲学、人类学、社会学、心理学及文学等许多学科研究的对象。
对人性的研究,不同的学科有不同的角度,它更受社会生产力发展水平和社会环境影响,特别是研究人员所持的价值观和研究方法的影响。
10人力资源成本是一个组织为了实现自己的组织目标,创造最佳经济和社会效益,而获得、开发、使用、保障必要的人力资源及人力资源离职所支出的各项费用的总和。
人力资源名词解释总汇
人力资源术语总汇常用公式:1.新进员工比率=已转正员工数/在职总人数2.补充员工比率=为离职缺口补充的人数/在职总人数3. 离职率(主动离职率/淘汰率=离职人数/在职总人数=离职人数/(期初人数+录用人数)×100%4.异动率=异动人数/在职总人数5.人事费用率=(人均人工成本*总人数)/同期销售收入总数6.招聘达成率=(报到人数+待报到人数)/(计划增补人数+临时增补人数)7.人员编制管控率=每月编制人数/在职人数8.人员流动率=(员工进入率+离职率)/29.离职率=离职人数/((期初人数+期末人数)/2)10.员工进入率=报到人数/期初人数员工当月应得薪资的计算方程式为: 1、每天工资=月固定工资/ 21.75天 2、当月应得工资=每天工资x当月有效工作天x当月实际工作天数调整比例3、当月应工作天数 = 当月自然日天数-当月休息日天数 4、当月有效工作日 = 当月应工作天数-全无薪假期 5、当月实际工作天数调整比列 = 21.75天/当月应工作天数:作为生产型企业,还会要算到劳动生产率:1、劳动生产率=销售收入/总人数成本效用评估: 1、总成本效用=录用人数/招聘总成本 2、招募成本效用=应聘人数/招募期间的费用 3、选拔成本效用=被选中人数/选拔期间的费用 4、人员录用效用=正式录用人数/录用期间的费用! 5、招聘收益成本比=所有新员工为组织创造的价值/招聘总成本数量评估: 1、录用比=录用人数/应聘人数*100% 2、招聘完成比=录用人数/计划招聘人数*100%3、应聘比=应聘人数/计划招聘人数*100% 4、工资计算=月工资/21.75*实际工作天数(不计算周六日) 5、加班率:总加班时间/总出勤时间! 6、直接间接人员比例:直接人员/间接人员名词解释:一、人力资源规划人力资源:(Human Resource,HR)人力资源是指一定时期内组织中的人所拥有的能够被企业所用,且对价值创造起贡献作用的教育、能力、技能、经验、体力等的总称。
质量必背名词解释
1.PDCA:Plan、Do、Check、Action 策划、实施、检查、处置2.PPAP:Production PartApproval Process生产件批准程序3.APQP:Advanced ProductQuality Planning产品质量先期策划4.FMEA:Potential FailureMode and Effects Analysis 潜在失效模式及后果分析5.SPC:Statistical ProcessControl统计过程控制6.MSA:Measurement SystemAnalysis 测量系统控制7.CP:Control Plan 控制计划8.QSA:Quality SystemAssessment 质量体系评定9.PPM:Parts Per Million 每百万零件不合格数10.QM:Quality Manua质量手册11.QP:Quality Procedure质量程序文件/Quality Planning质量策划/Quality Plan 质量计划12.CMK:机器能力指数13.CPK:过程能力指数14.CAD:Computer-AidedDesign 计算机辅助能力设计15.OEE:Overall Equipment Effectiveness 设备总效率16.QFD:Quality FunctionDeployment质量功能展开17.FIFO:First in, First out先进先出18.COPS:Customer OrientedProcesses顾客导向过程19.TCQ:Time、Cost、Quality时间、成本、质量20.MPS:Management Processes管理性过程21.SPS:Support Processes支持性过程22.TQM:Total QualityManagement全面质量管理23.PQA:Product QualityAssurance产品质量保证(免检)24.QP-QC-QI:质量三步曲,质量计划-质量控制-质量改进25.QAF:Quality AssuranceFile质量保证文件26.QAP:Quality AssurancePlan质量保证计划27.PFC:Process Flow Chart过程流程图28.QMS:Quality ManagementSystems质量管理体系29.JIT:Just In Time准时(交货)30.ERP:EnterpriseRequirement Planning企业需求计划31.QC:Quality Control 质量控制32.QA:Quality Audit 质量审核/QalityAssurance 质量保证33.IQC:In Come QualityControl 进货质量控制34.IPQC:In Process QualityControl 过程质量控制35.FQC:Final QualityControl 成品质量控制36.OQC:Out Quality Control 出货质量控制37.4M1E:Man、Machine、Material、Method、Environment人、机、料、法、环38.5W1H:Why、What、Who、When、Where、How 为何/做什么/谁做/时间/地点/如何做39.6S:Seiri、Seiton、Seiso、Seiketsu、Shitsuke、Safety 整理、整顿、清扫、清洁、素养、安全40.TRI值:Total Record Injury(三种)可记录工伤值41.SMART:精明原则,SpecificMeasurable Achievable Result Oriented Timed(具体的描述、可以测量的、可以通过努力实现的、有结果导向性的、有时间性的)1.5S:5S管理2.ABC:作业制成本制度(Activity-BasedCosting)3.ABB:实施作业制预算制度(Activity-BasedBudgeting)4.ABM:作业制成本管理(Activity-BaseManagement)5.APS:先进规画与排程系统(AdvancedPlanning and Scheduling)6.ASP:应用程序服务供货商(ApplicationService Provider)7.ATP:可承诺量(Available ToPromise)8.AVL:认可的供货商清单(ApprovedVendor List)9.BOM:物料清单(Bill OfMaterial)10.BPR:企业流程再造(BusinessProcess Reengineering)11.BSC:平衡记分卡(BalancedScoreCard)12.BTF:计划生产(Build ToForecast)13.BTO:订单生产(Build To Order)14.CPM:要径法(Critical PathMethod)15.CPM:每一百万个使用者会有几次抱怨(Complaintper Million)16.CRM:客户关系管理(CustomerRelationship Management)17.CRP:产能需求规划(CapacityRequirements Planning)18.CTO:客制化生产(ConfigurationTo Order)19.DBR:限制驱导式排程法(Drum-Buffer-Rope)20.DMT:成熟度验证(DesignMaturing Testing)21.DVT:设计验证(DesignVerification Testing)22.DRP:运销资源计划(DistributionResource Planning)23.DSS:决策支持系统(DecisionSupport System)24.EC:设计变更/工程变更(EngineerChange)25.EC:电子商务(ElectronicCommerce)26.ECRN:原件规格更改通知(EngineerChange Request Notice)27.EDI:电子数据交换(ElectronicData Interchange)28.EIS:主管决策系统(ExecutiveInformation System)29.EMC:电磁相容(ElectricMagnetic Capability)30.EOQ:基本经济订购量(EconomicOrder Quantity)31.ERP:企业资源规划(EnterpriseResource Planning)32.FAE:应用工程师(FieldApplication Engineer)33.FCST:预估(Forecast)34.FMS:弹性制造系统(FlexibleManufacture System)35.FQC:成品质量管理(Finish orFinal Quality Control)36.IPQC: 制程质量管理(In-ProcessQuality Control)37.IQC:进料质量管理(IncomingQuality Control)38.ISO:国际标准组织(InternationalOrganization for Standardization)39.ISAR:首批样品认可(InitialSample Approval Request)40.JIT:实时管理(Just In Time)41.KM:知识管理(KnowledgeManagement)42.L4L:逐批订购法(Lot-for-Lot)43.LTC:最小总成本法(Least TotalCost)44.LUC:最小单位成本(Least Unit Cost)45.MES:制造执行系统(ManufacturingExecution System)46.MO:制令(Manufacture Order)47.MPS:主生产排程(MasterProduction Schedule)48.MRO:请修(购)单(MaintenanceRepair Operation49.MRP:物料需求规划(MaterialRequirement Planning)50.MRPII:制造资源计划(ManufacturingResource Planning)51.NFCF:更改预估量的通知Notice forChanging Forecast52.OEM:委托代工(OriginalEquipment Manufacture)53.ODM:委托设计与制造(OriginalDesign & Manufacture)54.OLAP:在线分析处理(On-LineAnalytical Processing)55.OLTP:在线交易处理(On-LineTransaction Processing)56.OPT:最佳生产技术(OptimizedProduction Technology)57.OQC:出货质量管理(Out-goingQuality Control)58.PDCA:PDCA管理循环(Plan-Do-Check-Action)59.PDM:产品数据管理系统(ProductData Management)60.PERT:计划评核术(ProgramEvaluation and Review Technique)61.PO:订单(Purchase Order)62.POH:预估在手量(Product onHand)63.PR:采购申请(PurchaseRequest)64.QA:品质保证(QualityAssurance)65.QC:质量管理(Quality Control)66.QCC:品管圈(Quality ControlCircle)67.QE:品质工程(QualityEngineering)68.RCCP:粗略产能规划(Rough CutCapacity Planning)69.RMA:退货验收(ReturnedMaterial Approval)70.ROP:再订购点(Re-Order Point)71.SCM:供应链管理(Supply ChainManagement)72.SFC:现场控制(Shop FloorControl)73.SIS:策略信息系统(StrategicInformation System)74.SO:订单(Sales Order)75.SOR:特殊订单需求(Special OrderRequest)76.SPC:统计制程管制(StatisticProcess Control)77.TOC:限制理论(Theory ofConstraints)78.TPM:全面生产管理(TotalProduction Management)79.TQC:全面质量管理(Total QualityControl)80.TQM:全面品质管理(Total QualityManagement)81.WIP:在制品(Work In Process)质量必背——部门篇QS:Quality system品质系统CS:Coutomer Sevice 客户服务QC:Quality control品质管理IQC:Incoming quality control 进料检验LQC:Line Quality Control 生产线品质控制IPQC:In process quality control 制程检验FQC:Final quality control 最终检验OQC:Outgoing quality control 出货检验QA:Quality assurance 品质保证SQA:Source(supplier) Quality Assurance 供应商品质保证(VQA) CQA:Customer Quality Assurance客户质量保证PQA rocess Quality Assurance 制程品质保证QE:Quality engineer 品质工程CE:component engineering零件工程EE:equipment engineering设备工程ME:manufacturing engineering制造工程TE:testing engineering测试工程PPE roduct Engineer 产品工程IE:Industrial engineer 工业工程ADM: Administration Department行政部RMA:客户退回维修CSDI:检修PC:producing control生管MC:mater control物管GAD: General Affairs Dept总务部A/D: Accountant /Finance Dept会计LAB: Laboratory实验室DOE:实验设计HR:人资PMC:企划RD:研发W/H:仓库SI:客验PD: Product Department生产部PA:采购(PUR: Purchaing Dept)SMT:Surface mount technology 表面粘着技术MFG:Manufacturing 制造MIS:Management information system 资迅管理系统DCC:document control center 文件管制中心质量必背——场内作业QT:Quality target品质目标QP:Quality policy目标方针QI:Quality improvement品质改善CRITICAL DEFECT:严重缺点(CR)MAJOR DEFECT:主要缺点(MA)MINOR DEFECT:次要缺点(MI)MAX:Maximum最大值MIN:Minimum最小值DIA iameter直径DIM imension尺寸LCL:Lower control limit管制下限UCL:Upper control limit管制上限EMI:电磁干扰ESD:静电防护EPA:静电保护区域ECN:工程变更ECO:Engineering change order工程改动要求(客户)QE-Home:home of quality engineers.微信公众号质量工程师之家QPA:Quality process audit质量过程稽核(与QSA质量体系稽核组成质量的两大稽核)ECR:工程变更需求单CPI:Continuous Process Improvement 连续工序改善Compatibility:兼容性Marking:标记DWG rawing图面Standardization:标准化Consensus:一致Code:代码ZD:Zero defect零缺点Tolerance:公差Subject matter:主要事项Auditor:审核员BOM:Bill of material物料清单Rework:重工ID:identification识别,鉴别,证明PILOT RUN: (试投产)FAI:首件检查FPIR:First Piece Inspection Report首件检查报告FAA:首件确认SPC:统计制程管制CP: capability index(准确度)CPK: capability index of process(制程能力)PMP:制程管理计划(生产管制计划)MPI:制程分析DAS efects Analysis System 缺陷分析系统PPB:十亿分之一Flux:助焊剂P/N:料号L/N:Lot Number批号Version:版本Quantity:数量Valid date:有效日期MIL-STD:Military-Standard军用标准ICT: In Circuit Test (线路测试)ATE:Automatic Test Equipment自动测试设备MO: Manafacture Order生产单T/U: Touch Up (锡面修补)I/N:手插件P/T:初测F/T: Function Test (功能测试-终测)AS 组立P/K:包装TQM:Total quality control全面品质管理MDA:manufacturing defect analysis制程不良分析(ICT) RUN-IN:老化实验HI-pot:高压测试FMI:Frequency Modulation Inspect高频测试DPPM: Defect Part Per Million(不良率的一种表达方式:百万分之一) 1000PPM即为0.1% Corrective Action: (CAR改善对策)ACC:允收REJ:拒收S/S:Sample size抽样检验样本大小SI-SIV:Special I-Special IV特殊抽样水平等级CON:Concession / Waive特采ISO:国际标准化组织ISA:Industry Standard Architecture工业标准体制结构OBA:开箱稽核FIFO:先进先出PDCA:管理循环Plan do check action计划,执行,检查,总结WIP:在制品(半成品)S/O: Sales Order (业务订单)P/O: Purchase Order (采购订单)P/R: Purchase Request (请购单)AQL:acceptable quality level允收品质水准LQL;Limiting quality level最低品质水准QVL:qualified vendor list合格供应商名册AVL :认可的供货商清单(Approved Vendor List)QCD: Quality cost delivery(品质,交期,成本)MPM:Manufacturing project management制造专案管理KPI:Key performance indicate重要绩效指标MVT:Manufacturing Verification Test制造验证试产Q/R/S:Quality/Reliability/Service质量/可靠度/服务STL:ship to line(料到上线)NTF:No trouble found误判CIP:capacity improvement plan(产能改善计划)MRB:material review board(物料审核小组)MRB:Material reject bill退货单JIT:just in time(即时管理)5S:seiri seiton seiso seiketsu shitsuke(整理,整顿,清扫,清洁,修养)SOP:standard operation process(标准作业程序)SIP:Specification inspection process制程检验规格TOP: Test Operation Process (测试作业流程)WI: working instruction(作业指导书)SMD:surface mounting device(表面粘着原件)FAR:failure aualysis report故障分析报告CAR:Corrective action report改善报告BPR:企业流程再造(Business Process Reengineering)ISAR :首批样品认可(Initial Sample Approval Request)-JIT:实时管理(Just In Time)QCC :品管圈(Quality Control Circle)Engineering Department (工程部)TQEM: Total Quality Environment Management(全面品质环境管理)PD: Production Department (制造)LOG: Logistics (后勤支持)Shipping: (进出口)AOQ:Average Output Quality平均出货质量AOQL:Average Output Quality Level平均出货质量水平FMEA:failure model effectiveness analysis失效模式分析CRB: Change Review Board (工程变更会议)CSA:Customer Simulate Analysis客户模拟分析SQMS:Supplier Quality Management System供应商品质管理系统QIT: Quality Improvement Team 品质改善小组QIP:Quality Improvement Plan品质改善计划CIP:Continual Improvement Plan持续改善计划M.Q.F.S: Material Quality Feedback Sheet (来料品质回馈单)SCAR: Supplier Corrective Action Report (供货商改善对策报告)8D Sheet: 8 Disciplines sheet ( 8D单)PDCA:PDCA (Plan-Do-Check-Action) (管理循环)MPQ: Material Packing Quantity (物料最小包装量)DSCN: Delivery Schedule Change Notice (交期变更通知)QAPS: Quality Assurance Process Sheet (品质工程表)DRP :运销资源计划(Distribution Resource Planning)DSS:决策支持系统(Decision Support System)EC :电子商务(Electronic Commerce)EDI :电子资料交换(Electronic Data Interchange)EIS :主管决策系统(Excutive Information System)ERP:企业资源规划(Enterprise Resource Planning)FMS :弹性制造系统(Flexible Manufacture System)KM :知识管理(Knowledge Management)4L :逐批订购法(Lot-for-Lot)LTC :最小总成本法(Least Total Cost)LUC :最小单位成本(Least Unit Cost)MES :制造执行系统(Manufacturing Execution System)MPS :主生产排程(Master Production Schedule)MRP :物料需求规划(Material Requirement Planning)MRPⅡ:制造资源计划(Manufacturing Resource Planning)OEM :委托代工(Original Equipment Manufacture)ODM :委托设计与制造(Original Design & Manufacture)OLAP:线上分析处理(On-Line Analytical Processing)OLTP:线上交易处理(On-Line Transaction Processing)OPT :最佳生产技术(Optimized Production Technology)PDCA:PDCA管理循环(Plan-Do-Check-Action)PDM:产品数据管理系统(Product Data Management))RCCP:粗略产能规划(Rough Cut Capacity Planning)SCM :供应链管理(Supply Chain Management)SFC :现场控制(Shop Floor Control)TOC:限制理论(Theory of Constraints)TQC :全面品质管制(Total Quality Control)FYI/R:for your information/reference仅供参考ASAP:尽快S/T:Standard time标准时间TPM:total production maintenance:全面生产保养ESD Wrist strap:静电环IT:information technology信息技术,资讯科学CEO:Chief Executive Officer执行总裁COO:Chief Operaring Officer首席业务总裁SWOT:Strength,Weakness,Opportunity,Threat优势﹐弱点﹐机会﹐威胁Competence:专业能力Communication:有效沟通Cooperation:统御融合Vibration Testing:振动测试IDP:Individual Development Plan个人发展计划MRP:Material Requirement Planning物料需求计划MAT'S:Material材料LRR:Lot Rejeet Rate批退率ATIN:Attention知会3C:Computer ,Communication , Consumer electronic消费性电子5W1H:When , Where , Who , What , Why , Ho5M: Man , Machine , Material , Method , Measurement人,机器,材料,方法,测量4MIE: Man,Material,Machine,Method,Environment人力,物力,财务,技术,时间(资源)7M1I: Manpower , Machine , Material , Method, Market , Management , Money , Information人力,机器,材料,方法, 市场,管理,资金,资讯Accuracy 准确度Action 行动Activity 活动Analysis Covariance 协方差分析Analysis of Variance 方差分析Approved 承认Attribute 计数值Average 平均数Balance sheet 资产负债对照表Binomial 二项分配Brainstorming Techniques 脑力风暴法Cause and Effect Matrix 因果图(鱼骨图)CL:Center Line 中心线Check Sheets 检查表Complaint 投诉Conformity 合格(符合)Control 控制Control chart 控制(管制)图Correction 纠正Correlation Methods 相关分析法CPI: continuouse Process Improvement 连续工序改善Cross Tabulation Tables 交叉表CS: Customer Sevice 客(户)服(务)中心DSA: Defects Analysis System 缺陷分析系统Data 数据Deion:品名DCC: Document Control Center 文控中心Decision 决策、判定Defects per unit 单位缺点数Deion 描述Device 装置Do 执行DOE: Design of Experiments 实验设计Element 元素Engineering recbnology 工程技Environmental 环境Equipment 设备Estimated accumulative frequency 计算估计累计数E Equipment Variation 设备变异External Failure 外部失效,外部缺陷FA: Failure Analysis 失效分析Fact control 事实管理Fatigue 疲劳FMEA: Failure Mode and Effect Analysis失效模式与效果分析FP First-Pass Yield (第一次通过)合格率FQA: Final Quality Assurance 最终品质保证FQC: Final Quality control 最终品质控制Gauge system 测量系统Grade 等级Histogram 直方图Improvement 改善Initial review 先期审查Inspection 检验Internal Failure 内部失效、内部缺陷IPQC: In Process Quality Control 制程品质控制IQC: Incomming Quality Control 来料品质控制IS International Organization for Standardization 国际标准化组织LCL: Lower Control limit 管制下限LQC: Line Quality Control 生产线品质控制LSL: Lower Size Limit 规格下限Machine 机械Manage 管理Materials 物料Measurement 测量Median 中位数MSA: Measurement System Analysis 测量系统分析Occurrence 发生率Operation Instruction 作业指导书Organization 组织Parto 柏拉图PPM arts per Million (百万分之)不良率Plan 计划Policy 方针Population 群体PQA: Process Quality Assurance 制程品质保证Practice 实务(践)Prevention 预防Probability 机率Probability density function 机率密度函数Procedure 流程Process 过程Process capability analysis 制程能力分析(图)Process control and Process capability制程管制与制程能力Product 产品Production 生产Projects 项目QA: Quality Assurance 品质保证QC: Quality Control 品质控制QE: Quality Engineering 品质工程QFD: Quality Function Desgin 品质机能展开(法) Quality 质量Quality manual 品质手册Quality policy 品质政策(质量方针)Random experiment 随机试验Random numbers 随机数R:Range 全距(极差)Reject 拒收Repair 返修Repeatusility 再现性Reproducibility 再生性Requirement 要求Responsibilities 职责Review 评审Reword 返工Rolled yield 直通率RPN: Risk Priority Number 风险系数Sample 抽样,样本Sample space 样本空间Sampling with replacement 放回抽样Sampling without replacement 不放回抽样Scatter diagram 散布图分析Scrap 报废Simple random sampling 简单随机取样Size 规格SL: Size Line 规格中心线Stratified random sampling 分层随机抽样SOP: Standard Operation Procedure 标准作业书SPC: Statistical Process Control 统计制程管制Specification 规范SQA: Source(Supplier) Quality Assurance 供货商品质保证Stage sampling 分段随机抽样Standard Deviation 标准差Sum of squares 平方和Taguchi-method 田口(试验)方法Theory 原理TQC: Total Quality Control 全面品质控制TQM: Total Quality Management 全面品质管理Traceablity 追溯UCL: Upper Control Limit 管制(控制)上限USL: Upper Size Limit 规格上限Validation 确认Variable 计量值Verification 验证Version 版本VOC: Voice of Customer 客户需求VOE: Voice of Engineer 工程需求Inventory stock report:庫存清单报告Sales order report:出货报告。
质量必背名词解释
质量必背——职业篇1.PDCA:Plan、Do、Check、Action 策划、实施、检查、处置2.PPAP:Production PartApproval Process生产件批准程序3.APQP:Advanced ProductQuality Planning产品质量先期策划4.FMEA:Potential FailureMode and Effects Analysis 潜在失效模式及后果分析5.SPC:Statistical ProcessControl 统计过程控制6.MSA:Measurement SystemAnalysis 测量系统控制7.CP:Control Plan 控制计划8.QSA:Quality SystemAssessment 质量体系评定9.PPM:Parts Per Million每百万零件不合格数10.QM:Quality Manua 质量手册11.QP:Quality Procedure 质量程序文件/Quality Planning 质量策划/Quality Plan 质量计划12.CMK:机器能力指数13.CPK:过程能力指数14.CAD:Computer-AidedDesign计算机辅助能力设计15.OEE:Overall Equipment Effectiveness 设备总效率16.QFD:Quality FunctionDeployment 质量功能展开17.FIFO:First in, First out先进先出18.COPS:Customer OrientedProcesses顾客导向过程19.TCQ:Time、Cost、Quality 时间、成本、质量20.MPS:Management Processes 管理性过程21.SPS:Support Processes 支持性过程22.TQM:Total QualityManagement全面质量管理23.PQA:Product QualityAssurance产品质量保证(免检)24.QP-QC-QI:质量三步曲,质量计划一质量控制一质量改进25.QAF:Quality AssuranceFile 质量保证文件26.QAP:Quality AssurancePlan 质量保证计划27.PFC:Process Flow Chart过程流程图28.QMS:Quality ManagementSystems质量管理体系29.JIT:Just In Time 准时(交货)30.ERP:EnterpriseRequirement Planning 企业需求计划31.QC:Quality Control 质量控制32.QA:Quality Audit 质量审核/QalityAssurance 质量保证33.IQC:In Come QualityControl 进货质量控制34.IPQC:In Process QualityControl 过程质量控制35.FQC:Final QualityControl 成品质量控制36.OQC:Out Quality Control 出货质量控制37.4M1E:Man、Machine、Material、Method、Environment人、机、料、法、环38.5W1H:Why、What、Who、When、Where、How为何/做什么/谁做/时间/地点/如何做39.6S:Seiri、Seiton、Seiso、Seiketsu、Shitsuke、Safety 整理、整顿、清扫、清洁、素养、安全40.TRI值:Total Record Injury (三种)可记录工伤值41.SMART:精明原则,SpecificMeasurable Achievable Result Oriented Timed (具体的描述、可以测量的、可以通过努力实现的、有结果导向性的、有时间性的)质量必背——企业篇1.5S:5s 管理2.ABC:作业制成本制度(Activity-BasedCosting)3.ABB:实施作业制预算制度(Activity-BasedBudgeting)4.ABM:作业制成本管理(Activity-BaseManagement)5.APS:先进规画与排程系统(AdvancedPlanning and Scheduling)6.ASP:应用程序服务供货商(ApplicationService Provider)7.ATP:可承诺量(Available ToPromise)8.AVL:认可的供货商清单(ApprovedVendor List)9.BOM:物料清单(Bill OfMaterial)10.BPR:企业流程再造(BusinessProcess Reengineering)11.BSC:平衡记分卡(BalancedScoreCard)1.8BTF:计划生产(Build ToForecast)1.9BTO:订单生产(Build To Order)14.CPM:要径法(Critical PathMethod)15.CPM:每一百万个使用者会有几次抱怨(Complaintper Million)16.CRM:客户关系管理(CustomerRelationship Management)17.CRP:产能需求规划(CapacityRequirements Planning)18.CTO:客制化生产(ConfigurationTo Order)19.DBR:限制驱导式排程法(Drum-Buffer-Rope)20.DMT:成熟度验证(DesignMaturing Testing)21.DVT:设计验证(DesignVerification Testing)22.DRP:运销资源计划(DistributionResource Planning)23.DSS:决策支持系统(DecisionSupport System)24.EC:设计变更/工程变更(EngineerChange)25.EC:电子商务(ElectronicCommerce)26.ECRN:原件规格更改通知(EngineerChange Request Notice)27.EDI:电子数据交换(ElectronicData Interchange)28.EIS:主管决策系统(ExecutiveInformation System)29.EMC:电磁相容(ElectricMagnetic Capability)30.EOQ:基本经济订购量(EconomicOrder Quantity)31.ERP:企业资源规划(EnterpriseResource Planning)32.FAE:应用工程师(FieldApplication Engineer)33.FCST:预估(Forecast)34.FMS:弹性制造系统(FlexibleManufacture System)35.FQC:成品质量管理(Finish orFinal Quality Control)36.IPQC:制程质量管理(In-ProcessQuality Control)1.1IQC:进料质量管理(IncomingQuality Control)1.150O:国际标准组织(InternationalOrganization for Standardization)1.151AR:首批样品认可(InitialSample Approval Request)40.JIT:实时管理(Just In Time)41.KM:知识管理(KnowledgeManagement)42.L4L:逐批订购法(Lot-for-Lot)43.LTC:最小总成本法(Least TotalCost)44.LUC:最小单位成本(Least Unit Cost)45.MES:制造执行系统(ManufacturingExecution System)46.MO:制令(Manufacture Order)47.MPS:主生产排程(MasterProduction Schedule)48.MRO:请修(购)单(MaintenanceRepair Operation49.MRP:物料需求规划(MaterialRequirement Planning)50.MRPII:制造资源计划(ManufacturingResource Planning)51.NFCF:更改预估量的通知Notice forChanging Forecast52.OEM:委托代工(OriginalEquipment Manufacture)53.ODM:委托设计与制造(OriginalDesign & Manufacture)54.OLAP:在线分析处理(On-LineAnalytical Processing)55.OLTP:在线交易处理(On-LineTransaction Processing)56.OPT:最佳生产技术(OptimizedProduction Technology)57.OQC:出货质量管理(Out-goingQuality Control)58.PDCA:PDCA 管理循环(Plan-Do-Check-Action)59.PDM:产品数据管理系统(ProductData Management)60.PERT:计划评核术(ProgramEvaluation and Review Technique)61.PO:订单(Purchase Order)62.POH:预估在手量(Product onHand)63.PR:采购申请(PurchaseRequest)64.QA:品质保证(QualityAssurance)65.QC:质量管理(Quality Control)66.QCC:品管圈(Quality ControlCircle)67.QE:品质工程(QualityEngineering)68.RCCP:粗略产能规划(Rough CutCapacity Planning)69.RMA:退货验收(ReturnedMaterial Approval)70.ROP:再订购点(Re-Order Point)71.SCM:供应链管理(Supply ChainManagement)72.SFC:现场控制(Shop FloorControl)73.SIS:策略信息系统(StrategicInformation System)74.SO:订单(Sales Order)75.SOR:特殊订单需求(Special OrderRequest)76.SPC:统计制程管制(StatisticProcess Control)77.TOC:限制理论(Theory ofConstraints)78.TPM:全面生产管理(TotalProduction Management)79.TQC:全面质量管理(Total QualityContro)80.TQM:全面品质管理(Total QualityManagement)81.WIP:在制品(Work In Process)质量必背——部门篇QS:Quality system 品质系统CS:Coutomer Sevice 客户服务QC:Quality control 品质管理IQC:Incoming quality control 进料检验LQC:Line Quality Control 生产线品质控制IPQC:In process quality control 制程检验FQC:Final quality control 最终检验OQC:Outgoing quality control 出货检验QA:Quality assurance 品质保证SQA:Source(supplier) Quality Assurance 供应商品质保证(VQA) CQA:Customer Quality Assurance客户质量保证PQA rocess Quality Assurance 制程品质保证QE:Quality engineer 品质工程CE:component engineering 零件工程EE:equipment engineering 设备工程ME:manufacturing engineering 制造工程TE:testing engineering 测试工程PPE roduct Engineer 产品工程IE:Industrial engineer 工业工程ADM: Administration Department 行政部RMA:客户退回维修CSDI:检修PC:producing control 生管MC:mater control 物管GAD: General Affairs Dept 总务部A/D: Accountant /Finance Dept 会计LAB: Laboratory 实验室DOE:实验设计HR:人资PMC:企划RD:研发W/H:仓库SI:客验PD: Product Department 生产部PA:采购(PUR: Purchaing Dept)SMT:Surface mount technology 表面粘着技术MFG:Manufacturing 制造MIS:Management information system 资迅管理系统DCC:document control center 文件管制中心质量必背——场内作业QT:Quality target 品质目标QP:Quality policy 目标方针QI:Quality improvement 品质改善CRITICAL DEFECT:严重缺点(CR)MAJOR DEFECT:主要缺点(MA)MINOR 口£尸£前次要缺点(MI)MAX:Maximum 最大值MIN:Minimum 最小值DIA iameter 直径DIM imension 尺寸LCL:Lower control limit 管制下限UCL:Upper control limit 管制上限EMI:电磁干扰ESD:静电防护EPA:静电保护区域ECN:工程变更ECO:Engineering change order 工程改动要求(客户)QE-Home:home of quality engineer微信公众号质量工程师之家QPA:Quality process audit质量过程稽核(与QSA质量体系稽核组成质量的两大稽核)ECR:工程变更需求单CPI:Continuous Process Improvement 连续工序改善Compatibility:兼容性Marking:标记DWG rawing 图面Standardization:标准化Consensus:一致Code:代码ZD:Zero defect 零缺点Tolerance:公差Subject matter:主要事项Auditor:审核员BOM:Bill of material 物料清单Rework:重工ID:identification 识别,鉴别,证明PILOT RUN: (试投产)FAI:首件检查FPIR:First Piece Inspection Report首件检查报告FAA:首件确认SPC:统计制程管制CP: capability index (准确度)CPK: capability index of process(制程能力)PMP:制程管理计划(生产管制计划)MPI:制程分析DAS efects Analysis System 缺陷分析系统PPB:十亿分之一Flux:助焊剂P/N:料号L/N:Lot Number 批号Version:版本Quantity:数量Valid date:有效日期MIL-STD:Military-Standard 军用标准ICT: In Circuit Test (线路测试)ATE:Automatic Test Equipment 自动测试设备MO: Manafacture Order 生产单T/U: Touch Up (锡面修补)I/N:手插件P/丁初测F/T: Function Test (功能测试-终测)AS 组立P/K:包装TQM:Total quality control 全面品质管理MDA:manufacturing defect analysis 制程不良分析(ICT) RUN-IN:老化实验HI-pot:高压测试FMI:Frequency Modulation Inspect高频测试DPPM: Defect Part Per Million(不良率的一种表达方式:百万分之一)1000PpM即为0.1% Corrective Action: (CAR 改善对策)ACC:允收区£」:拒收S/S:Sample size抽样检验样本大小SI-SIV:Special I-Special IV 特殊抽样水平等级CON:Concession / Waive特采ISO:国际标准化组织ISA:Industry Standard Architecture 工业标准体制结构OBA:开箱稽核FIFO:先进先出PDCA:管理循环Plan do check action计划,执行,检查,总结WIP:在制品(半成品)S/O: Sales Order (业务订单)P/O: Purchase Order (采购订单) P/R: Purchase Request (请购单) AQL:acceptable quality level 允收品质水准LQL;Limiting quality level 最低品质水准QVL:qualified vendor list 合格供应商名册AVL :认可的供货商清单(Approved Vendor List) QCD: Quality cost delivery (品质,交期,成本)MPM:Manufacturing project management 制造专案管理KPI:Key performance indicate 重要绩效指标MVT:Manufacturing Verification Test制造验证试产Q/R/S:Quality/Reliability/Service 质量/可靠度/服务STL:ship to line (料到上线)NTF:No trouble found 误判CIP:capacity improvement plan (产能改善计划)MRB:material review board (物料审核小组)MRB:Material reject bill 退货单JIT:just in time (即时管理)5S:seiri seiton seiso seiketsu shitsuke (整理,整顿,清扫,清洁,修养)SOP:standard operation process (标准作业程序)SIP:Specification inspection process 制程检验规格TOP: Test Operation Process (测试作业流程)WI: working instruction (作业指导书)SMD:surface mounting device (表面粘着原件)FAR:failure aualysis report 故障分析报告CAR:Corrective action report 改善报告BPR:企业流程再造(Business Process Reengineering)ISAR :首批样品认可(Initial Sample Approval Request)-JIT:实时管理(Just In Time)QCC :品管圈(Quality Control Circle)Engineering Department (工程部)TQEM: Total Quality Environment Management全面品质环境管理)PD: Production Department (制造)LOG: Logistics (后勤支持)Shipping: (进出口)AOQ:Average Output Quality平均出货质量AOQL:Average Output Quality Level平均出货质量水平FMEA:failure model effectiveness analysis失效模式分析CRB: Change Review Board (工程变更会议)CSA:Customer Simulate Analysis客户模拟分析SQMS:Supplier Quality Management System供应商品质管理系统QIT: Quality Improvement Team 品质改善小组QIP:Quality Improvement Plan 品质改善计划CIP:Continual Improvement Plan 持续改善计划M.Q.F.S: Material Quality Feedback Sheet (来料品质回馈单)SCAR: Supplier Corrective Action Report (供货商改善对策报告)8D Sheet: 8 Disciplines sheet ( 8D 单)PDCA:PDCA (Plan-Do-Check-Action)(管理循环)MPQ: Material Packing Quantity (物料最小包装量)DSCN: Delivery Schedule Change Notice (交期变更通知)QAPS: Quality Assurance Process Sheet (品质工程表)DRP :运销资源计划(Distribution Resource Planning)DSS:决策支持系统(Decision Support System)EC :电子商务(Electronic Commerce)EDI :电子资料交换(Electronic Data Interchange)EIS :主管决策系统(Excutive Information System)ERP:企业资源规划(Enterprise Resource Planning)FMS :弹性制造系统(Flexible Manufacture System)KM :知识管理(Knowledge Management)4L :逐批订购法(Lot-for-Lot)LTC :最小总成本法(Least Total Cost)LUC :最小单位成本(Least Unit Cost)MES :制造执行系统(Manufacturing Execution System)MPS :主生产排程(Master Production Schedule)MRP :物料需求规划(Material Requirement Planning)MRP II:制造资源计划(Manufacturing Resource Planning)OEM :委托代工(Original Equipment Manufacture)ODM :委托设计与制造(Original Design & Manufacture)OLAP:线上分析处理(On-Line Analytical Processing)OLTP:线上交易处理(On-Line Transaction Processing)OPT :最佳生产技术(Optimized Production Technology)PDCA:PDCA 管理循环(Plan-Do-Check-Action)PDM:产品数据管理系统(Product Data Management))RCCP:粗略产能规划(Rough Cut Capacity Planning)SCM :供应链管理(Supply Chain Management)SFC :现场控制(Shop Floor Control)TOC:限制理论(Theory of Constraints)TQC :全面品质管制(Total Quality Control)FYI/R:for your information/reference 仅供参考ASAP:尽快S/T:Standard time 标准时间TPM:total production maintenance:全面生产保养ESD Wrist strap:静电环IT:information technology 信息技术,资讯科学CEO:Chief Executive Officer 执行总裁COO:Chief Operaring Officer 首席业务总裁SWOT:Strength,Weakness,Opportunity,Threat优势,弱点,机会,威胁Competence:专业能力Communication:有效沟通Cooperation:统御融合Vibration Testing:振动测试IDP:Individual Development Plan 个人发展计划MRP:Material Requirement Planning物料需求计划MAT'S:Material 材料LRR:Lot Rejeet Rate 批退率ATIN:Attention 知会3C:Computer ,Communication , Consumer electronic消费性电子5W1H:When , Where , Who , What , Why , Ho5M: Man , Machine , Material , Method , Measurement人,机器,材料,方法,测量4MIE: Man,Material,Machine,Method,Environment 人力,物力,财务,技术,时间(资源) 7M1I: Manpower , Machine , Material , Method, Market , Management , Money , Information 人力,机器,材料,方法, 市场,管理,资金,资讯Accuracy准确度Action彳亍动Activity 活动Analysis Covariance 协方差分析Analysis of Variance 方差分析Approved 承认Attribute计数值Average平均数Balance sheet资产负债对照表Binomial二项分配Brainstorming Techniques 脑力风暴法Cause and Effect Matrix 因果图(鱼骨图)CL:Center Line 中心线Check Sheets 检查表Complaint 投诉Conformity合格(符合)Control 控制Control chart控制(管制)图Correction 纠正Correlation Methods 相关分析法CPI: continuouse Process Improvement 连续工序改善Cross Tabulation Tables 交叉表CS: Customer Sevice 客(户)服(务)中心DSA: Defects Analysis System 缺陷分析系统Data数据Deion:品名DCC: Document Control Center 文控中心Decision决策、判定Defects per unit单位缺点数Deion描述Device装置Do 执亍DOE: Design of Experiments 实验设计日ement元素Engineering recbnology 工程技Environmental 环境Equipment 设备Estimated accumulative frequency 计算估计累计数E Equipment Variation 设备变异External Failure外部失效,外部缺陷FA: Failure Analysis 失效分析Fact control事实管理Fatigue 疲劳FMEA: Failure Mode and Effect Analysis 失效模式与效果分析FP First-Pass Yield (第一次通过)合格率FQA: Final Quality Assurance 最终品质保证FQC: Final Quality control 最终品质控制Gauge system测量系统Grade等级Histogram直方图Improvement 改善Initial review 先期审查Inspection 检验Internal Failure内部失效、内部缺陷IPQC: In Process Quality Control 制程品质控制IQC: Incomming Quality Control 来料品质控制IS International Organization for Standardization 国际标准化组织LCL: Lower Control limit 管制下限LQC: Line Quality Control 生产线品质控制LSL: Lower Size Limit 规格下限Machine 机械Manage管理Materials 物料Measurement 测量Median中位数MSA: Measurement System Analysis 测量系统分析Occurrence 发生率Operation Instruction 作业指导书Organization 组织Parto柏拉图PPM arts per Million (百万分之)不良率Plan计戈UPolicy方针Population 群体PQA: Process Quality Assurance 制程品质保证Practice 实务(践)Prevention 预防Probability 机率Probability density function 机率密度函数Procedure 流程Process 过程Process capability analysis 制程能力分析(图)Process control and Process capability 制程管制与制程能力Product 产品Production 生产Projects 项目QA: Quality Assurance 品质保证QC: Quality Control 品质控制QE: Quality Engineering 品质工程QFD: Quality Function Desgin 品质机能展开(法)Quality 质量Quality manual 品质手册Quality policy品质政策(质量方针)Random experiment 随机试验Random numbers 随机数R:Range全距(极差)Reject拒收Repair返修Repeatusility 再现性Reproducibility 再生性Requirement 要求Responsibilities 职责Review评审Reword返工Rolled yield 直通率RPN: Risk Priority Number 风险系数Sample抽样,样本Sample space样本空间Sampling with replacement 放回抽样Sampling without replacement 不放回抽样Scatter diagram散布图分析Scrap报废Simple random sampling 简单随机取样Size规格SL: Size Line规格中心线Stratified random sampling 分层随机抽样SOP: Standard Operation Procedure 标准作业书SPC: Statistical Process Control 统计制程管制Specification 规范SQA: Source(Supplier) Quality Assurance 供货商品质保证Stage sampling分段随机抽样Standard Deviation 标准差Sum of squares 平方和Taguchi-method 田口(试验)方法Theory原理TQC: Total Quality Control 全面品质控制TQM: Total Quality Management 全面品质管理Traceablity 追溯UCL: Upper Control Limit 管制(控制)上限USL: Upper Size Limit 规格上限Validation 确认Variable计量值Verification 验证Version 版本VOC: Voice of Customer 客户需求VOE: Voice of Engineer 工程需求Inventory stock report:廛存清单报告Sales order report:出货报告。
常用人力资源管理名词解释
常用人力资源管理名词解释1、分析人力资源供求平衡答:在对企业人力资源的供给与需求情况进行深入的预测分析之后,需要根据两个方面的预测结果,进行全面的综合平衡。
企业人力资源供求达到平衡(包括数量和质量)是人力资源规划的目的。
企业人力资源供求关系有三种情况:人力资源供求平衡;人力资源供大于求,结果是导致组织内部人浮于事,内耗严重,生产或工作效率低下;人力资源供小于求,企业设备闲臵,固定资产利用率低,也是一种浪费。
人力资源规划就是要根据企业人力资源供求预测结果,制定相应的政策措施,使企业未来人力资源供求实现平衡。
人力资源规划的目的就是供求平衡,包括各类人员的数量、质量、结构、层次上的平衡。
一企业人力资源供求平衡企业人力资源供求完全平衡这种情况极少见,即使是供求总量上达到平衡,也会在层次、结构上发生不平衡,高职务从低职务者中培训晋升,对新上岗位人员需要进行岗前培训等。
二、企业HR供不应求的解决措施要根据具体情况选择不同方案,解决短缺现象。
1、将符合条件,而又处于相对富裕状态的人调往空缺职位。
2、如果高技术人员出现短缺,应拟订培训和晋升计划,在企业内部无法满足要求时,应拟订外部招聘计划。
3、如果短缺现象不严重,且本企业的员工又愿延长工作时间,则可以根据《劳动法》等有关法规,制定延长工时适当增加报酬的计划,也是短期应急措施。
4、提高企业资本技术有机构成,提高工人的劳动生产率,形成机器替代人力资源的格局。
5、制定聘用非全日制临时用工计划,如返聘已退休者,或聘用小时工等。
6、制定聘用全日制临时用工计划。
总之,以上措施,虽是解决组织人力资源短缺的有效途径,但最为有效的方法是通过科学的激励机制,培训提高员工生产业务技能,改进工艺设计等,来调动员工积极性,提高劳动生产率,减少对人力资源的需求。
三、企业HR供大于求的解决措施1、永久性辞退某些劳动态度差、技术水平低、劳动纪律观念差的员工。
2、合并和关闭某些臃肿的机构。
3、鼓励提前退休或内退。
钢铁专业名词解释
钢铁专业名词解释根据冶炼时脱氧程序的不同,钢可分为沸腾钢、镇静钢和半镇静钢。
沸腾钢为脱氧不完全的钢。
钢在冶炼后期不加脱氧剂(如硅、铝等),浇注时钢液在钢锭模内产生沸腾现象(气体逸出),钢锭凝固后,蜂窝气泡分布在钢锭中,在轧制过程中这种气泡空腔会被粘合起来。
这类钢的特点是钢中含硅量很低,标准规定为痕量或不大于0.07%,通常注成不带保温帽的上小下大的钢锭。
优点是钢的收率高(约提高15%),生产成本低,表面质量和深冲性能好。
缺点是钢的杂质多,成分偏析较大,所以性能不均匀。
镇静钢为完全脱氧的钢。
通常注成上大下小带保温帽的锭型,浇注时钢液镇静不沸腾。
由于锭模上部有保温帽(在钢液凝固时作补充钢液用),这节帽头在轧制开坯后需切除,故钢的收得率低,但组织致密,偏析小,质量均匀。
优质钢和合金一般都是镇静钢半镇静钢为脱氧较完全的钢。
脱氧程度介于沸腾钢和镇静钢之间,浇注时有沸腾现象,但较沸腾钢弱。
这类钢具有沸腾钢和镇静钢的某些优点,在冶炼操作上较难掌握,但是碳素钢中此类钢是值得提倡和发展的。
生铁是铁与及其它一些因素和合金一般生铁含铁94%左右。
碳4%左右。
其余为硅、锰、硫等少量元素。
随着高炉冶炼水平的提高,炼钢生铁含Si可达0.1%-0.3%,S亦可达0.02%-0.04%,已经达到普普通钢的要求。
唯独生铁含碳量高。
因为高炉内主要是还原气氛存在大量焦炭,其中的一部分碳素必然渗入铁中,所以铁矿石经过高炉还原后只能得到生铁。
而不能进一步炼成钢。
不锈耐酸钢:根据工业上主要用途,不锈耐酸钢分为不锈耐酸钢分为不锈钢和耐酸两种。
在空气中能抵搞腐蚀的叫不锈钢;在各种侵蚀性强烈的介质中能抵搞腐蚀作用的钢叫耐酸钢。
不锈钢并不一定耐酸,而耐酸钢一般却有良好的不锈性能。
这类钢主要含铬、镍等合金元素,有和还含有少量的钼、钒、铜、锰、氮或其他元素。
铬含量有的高达25%左右(含铬量在13%以下的钢,只有在腐蚀不强烈的情况下才是耐蚀的),镍含量高达20%左右。
HR名词解释
1. Human Resource Management (HRM): The process of acquiring, training, appraising, andcompensating employees, and of attending to their labor relations, health and safety, and fairness concerns.2.authority 职权 :The right to make decisions, direct others‟ work, and give orders3.line authority 直线职权: The authority exerted by an HR manager by directing the activities ofthe people in his or her own department and in service areas4.staff Authority 职能职权: Gives the manager the right to advise other manager or employees.5. Line Manager: Is authorized (has line authority) to direct the work of subordinates and isresponsible for accomplishing the organization‟s tasks.6. Staff Manager:Assists and advises line managers. Has functional authority to coordinatepersonnel activities and enforce organization policies.附注:Recruiters(招募专员):Maintain contact within the community and perhaps travel extensively to search for qualified job applicants.Equal Employment Opportunity (EEO): Representatives or Affirmative ActionCoordinators(公平就业机会协调员): Investigate and resolve EEO grievances, examine organizational practices for potential violations, and compile and submit EEO reports.Job Analysts(职位分析员) : Collect and examine detailed information about job duties to prepare job descriptions.Compensation Managers(薪酬管理员): Develop compensation plans and handle the employee benefits program.Training Specialists(培训专员):Responsible for planning, organizing, and directing training activities.Labor Relations Specialists(劳资关系专员): Advise management on all aspects of union-management relations.CHARPTER 41. Job analysis: The procedure for determining the duties and skill requirements of a job and thekind of person who should be hired for it.2.Job description(职位说明书):It refers to a list of a job…s duties, responsibilities, report ingrelationships, working conditions, and supervisory responsibilities--one product of a job analysis.3.Job Specification(任职资格说明书):A list of a job…s “human requirements,” that is, the requisiteeducation, skills, personality, and so on--another product of a job analysis.1.Employment or Personnel Planning (人力资源规划):The process of deciding what positions thefirm will have to fill, and how to fill them.2.Succession Planning (继任计划):The process of deciding how to fill the company‟s mostimportant executive jobs.3. Human resource recruitment: the practice or activity carried on by the organization with theprimary purpose of identifying and attracting potential employees.4. Job posting :publicizing the open job to employees and listing its attributes like qualifications,supervisor, work schedule, and pay rate5. Rehiring former employees -MOTOAn option today ----high turnover in some high-tech occupations-rehiring former employees is back in style.6. Succession planning: ensuring a suitable supply of successors for future senior jobs7. Executive Recruiters (Headhunters):Special employment agencies used to seek out topmanagement and technical talentCHARPTER 81. Employee orientation: Employee orientation programs provide new employees with the basic background information about the firm.2. Training: Is the process of teaching new employees ,the basic skills they need to perform their jobs, Is a hallmark of good managementReduces an employer‟s exposure to negligent training liability3. On-the-Job Training (OJT)Having a person learn a jobby actually doing the job.4. Apprenticeship Training: a structured process by which people become skilled workers througha combination of classroom instruction and on-the-job training5. Audiovisual Based Training :Tools include: films, PowerPoint presentations, video conferencing,audiotapes, and videotapes.6. Simulated Training – is a method in which trainees learn on the actual or simulated equipmentthey will use on the job, but are actually trained off-the job.7. Teletraining: A trainer in a central location teaches groups of employees at remote locations viatelevision hookups.8. Management Development Any attempt to improve managerial performance by impartingknowledge, changing attitudes, or increasing skills.9. Organizational Development: a special approach to organizational change in which the employeesthemselves formulate the change required and implement it, often with the assistance of a trained consultant1. Appraisal Process: The evaluation of an employee‟s current and past performance relative toperformance standards.2. Performance Appraisal: Setting work standards, assessing performance, and providing feedbackto employees to motivate, correct, and continue their performance.3.Performance Management;An integrated approach to ensuring that an employee‟s performancesupports and contributes to the organization‟s strategic aims.4.Graphic Rating Scale Method: The simplest and most popular appraising performance technique,is where a scale is used to list a number of traits and a range of performance for each, then the employee is rated by identifying the score that best describes his/her performance level for each trait.5. Alternation Ranking Method Employees are ranked from best to worst on a particular trait,choosing highest, then lowest, until all are ranked.6. Paired comparison: Paired Comparison Method involves ranking employees by making a chart ofall possible pairs of employees for each trait and indicating which is the better employee of the pair.7. critical incident method, the supervisor keeps a log of positive and negative examples (criticalincidents) of a subordinate‟s work-related behavior. Every 6 months or so, supervisor and subordinate meet to discuss the latter‟s performance,8. Behaviorally Anchored Rating Scales (BARS) is an appraisal tool that anchors a numerical ratingscale with specific examples of good or poor performance. Its proponents say it provides better, more equitable appraisals than do the other appraisal tools. It takes more time to develop a BARS, but the tool has several advantages.9. Appraisal interview: An interview in which the supervisor and subordinate review the appraisaland make plans to remedy deficiencies and reinforce strengths.CHARPTER 111. Employee compensation: It refers to all forms of pay or rewards going to employees and arisingfrom their employment.2. The salary survey: It is a survey aimed at determining prevailing wage rates which include:Formal & Informal3.Benchmark jobs : a jo b that is used to anchor the employer‟s pay scale and around which otherjobs are arranged which other jobs are arranged in order of relative worth.4. Job evaluation: Is the formal and systematic comparison of jobs in order to determine theworth of one job relative to another5. Ob Classification: Raters categorize jobs into groups or classes of jobs that are of roughly thesame value for pay purposes.6. Factor comparison - is a widely used method to rank jobs by a variety of skills and difficulties,then adding these to obtain a numerical rating for each job7. Competencies:Demonstrable characteristics of a person, including knowledge, skills, andbehaviors, that enable performance8. Competency-Based Pay: Paying for the employee‟s range, depth, and ty pes of skills and1.Collective Bargaining集体谈判: Process through which representatives of management and unionmeet to negotiate a labor agreement. Both management and labor are required by law to negotiate wages, hours, and terms and conditions of employment “in good faith.”2.Good Faith Bargaining诚信谈判:Both parties communicate and negotiate.They match proposals with counterproposals in a reasonable effort to arrive at an agreement.Neither party can compel the other to agree to a proposal or to make any specific concessions.3. Mandatory items - are items that a party must bargain over if they are introduced by the otherparty. (wages, hours, rest period, layoffs, benefit, et al.)Voluntary (permissible) items - are neither mandatory nor illegal; they become a part of the negotiations only through the joint agreement of both management and union.Illegal items - are forbidden by law.4.Fact Finder 实情调查员: A neutral party who studies the issues in a dispute and makes a publicrecommendation for a reasonable settlement.5.Arbitration 仲裁: An arbitrator often has the power to determine and dictate the settlementterms.Binding arbitration约束性仲裁: both parties are committed to accepting the arbitrator‟s award. Nonbinding arbitration非约束性仲裁: they are not.。
《人力资源管理》名词解释
《人力资源管理》名词解释人力资源管理是一门涉及组织与员工之间相互关系的学科,旨在有效地管理和开发员工,以实现组织的战略目标。
以下是人力资源管理中的一些重要名词解释:一、招聘和选拔招聘是指组织吸引和引进合适的人才加入企业的过程。
选拔是在招聘后对候选人进行评估和筛选,以确定最适合职位的人选。
招聘和选拔流程通常包括职位发布、简历筛选、面试、背景调查和录用决定等环节。
二、培训与发展培训与发展是指通过教育和发展计划来提高员工的技能和知识,并帮助他们在工作中产生更大的价值。
培训可以包括内部培训、外部培训、职业发展规划和导师制度等。
三、绩效管理绩效管理是指通过设定明确的目标、提供反馈和奖励,以及进行绩效评估来监控和提高员工的工作表现。
绩效管理通常包括目标设定、定期绩效评估和绩效奖励和激励等环节。
四、薪酬和福利薪酬和福利是组织向员工提供的报酬和福利制度。
薪酬包括基本工资、奖金、津贴等,福利可以包括健康保险、退休金、员工福利等。
薪酬和福利制度旨在吸引、激励和留住优秀的员工。
五、劳动关系劳动关系是指雇主和雇员之间的关系,包括劳动合同、工会关系、劳资协商和劳动法律等。
人力资源管理负责维护良好的劳动关系,确保企业与员工之间的合理权益和互利关系。
六、员工参与员工参与是指员工参与组织决策和问题解决过程。
它可以通过员工反馈、意见调查、团队合作和员工代表等方式实现。
员工参与可以增强员工的归属感和主动性,提高组织的绩效和员工满意度。
七、人才管理人才管理是指在人力资源管理中发现、吸引、培养和留住组织所需的高绩效员工。
人才管理包括人才招聘、人才培养、人才评估和人才维护等方面,旨在保持组织优势和竞争力。
八、多元化与包容性多元化与包容性是指组织在聘用、培训和晋升过程中考虑并重视员工的多样性和不同背景。
多元化与包容性能够提高组织的创新能力,增强员工的归属感和企业形象。
结语人力资源管理涵盖众多名词,这些名词在组织中扮演着不可或缺的角色。
通过正确理解和应用这些名词,组织可以更好地管理和发展自身的人力资源,提高企业的竞争力和可持续发展能力。
《人力资源管理》名词解释
名词解释1、人力资源:是指劳动生产过程中,可以直接投入的体力、智力、心力总和及其形成的基础素质,包括知识、技能、经验、品性与态度等身心素质。
2、人力资本:是指通过资本投资形成的,凝结于劳动者身上的知识、技能、品性和健康等。
与物质资本相比,它具有收益的长期性、不可预测性、存在的无形性以及与拥有者不可分离性等特点。
3、人力资源管理:是在经济学与人本思想指导下,通过招聘、甄选、培训、报酬等管理形式对组织与成员内外相关人力资源进行有效运用,满足组织当前及未来发展需要,保证组织目标实现与成员发展的最大化。
以下是众多学者对人力资源管理的解释:综合揭示论:(1)人力资源管理,即现代人事管理。
它是对人力资源的取得、开发、保持和利用等方面所进行的计划、组织、指挥和控制的活动,是通过协调社会劳动组织中的人与事关系和共事人的关系,以充分开发人力资源,挖掘人的潜力,调动的人的积极性,提高工作效率,实现组织目标的理论、方法、工具和技术。
(2)人力资源开发与管理,即指运用现代科学方法,对与一定物力相结合的人力进行合理的培训、组织与调配,使人力、物力经常保持最佳比例,同时对人的思想、心理和行为进行恰当的诱导、控制和协调,充分发挥人的主观能动性,使人尽其才、事得其人、人事相宜,以实现组织目标。
过程揭示论:(1)人力资源管理,主要指对人力这一资源进行有效的开发、合理利用和科学管理。
(2)人力资源管理,指对全社会或一个企业的各阶层、各类型的从业人员招工、录取、培训、使用、升迁、调动,直至退休的全过程的管理。
(3)人力资源管理,即负责组织人员的招聘、甄选、训练及报酬等功能的活动,以达成个人与组织的目标。
现象揭示论:(1)人力资源管理,即指那些专门的人力资源管理职能部门中的专门人员所做的工作。
(2)人力资源管理,即包括一切对组织中的员工构成直接影响的管理决策及其实践活动。
(3)人力资源管理,包括要影响到公司和员工之间关系的性质的所有管理决策和行为。
人力资源管理重要名词解释名词解释
人资工作名词解释目录一、人力资源规划 (4)二、招聘管理 (9)三、培训与职业生涯规划 (12)四、薪酬与福利 (15)五、绩效管理 (17)六、员工关系与企业文化 (22)前言人力资源各大模块的工作各有侧重点,但是各大模块是不可分割的,就像生物链一样,任何一个环节的缺失都会影响整个系统的失衡。
人力资源工作是一个有机的整体,各个环节的工作都必须到位,同时要根据不同的情况,不断地调整工作的重点,才能保证人力资源管理保持良性运作,并支持企业战略目标的最终实现!本手册分为:人力资源规划、招聘管理、培训与职业生涯规划、薪酬与福利、绩效管理、员工关系与企业文化六大模块,将向大家介绍人力资源工作的相关名词解释,讲解作为一名人力资源工作者和管理人员所应了解的相关名词,希望它能有助于您愉快、高效地开展工作。
内容一、人力资源规划人力资源:(Human Resource,HR)人力资源是指一定时期内组织中的人所拥有的能够被企业所用,且对价值创造起贡献作用的教育、能力、技能、经验、体力等的总称。
战略规划:(strategic planning)就是制定组织的长期目标并将其付诸实施,它是一个正式的过程和仪式。
一些大企业都有意识地对大约50年内的事情做出规划。
制定战略规划分为三个阶段,第一个阶段就是确定目标,即企业在未来的发展过程中,要应对各种变化所要达到的目标。
第二阶段就是要制定这个规划,当目标确定了以后,考虑使用什么手段、什么措施、什么方法来达到这个目标,这就是战略规划。
最后,将战略规划形成文本,以备评估、审批,如果审批未能通过的话,那可能还需要多个迭代的过程,需要考虑怎么修正。
人力资源信息系统:(Human Resource Information System,HRIS) 人力资源信息系统概述是组织进行有关人及人的工作方面的信息收集、保存、分析和报告的过程。
“系统”特指为实现特定目标而将各种分散活动组合成合理的、有意义的整体的过程。
人力资源名词解释
Activity-Based Costing 业务量成本法/作业成本法ACRS (Accelerated cost recovery system) 快速成本回收制度Action Message 行为/措施信息AIS (Accounting information system) 会计信息低?nbsp;Allocation 已分配量Anticipated Delay Report 拖期预报A/P (Accounts Payable) 应付帐款APICS (American Production & Inventory Control Society) 美国生产及库存控制协会AQL (Acceptable quality Level) 可接受质量水平A/R (Accounts Receivable) 应收帐款Automatic Rescheduling 自动重排产Available To Promise (APT) 可签约量Backflush 倒冲法Backlog 未完成订单/未结订单Back Scheduling 倒序排产BE analysis (Break-even analysis) 盈亏临界点分析,保本分析Bill of Material (BOM) 物料清单Business Plan 经营规划B/V (Book value) 帐面价值Capacity Requirements Planning (CRP) 能力需求计划字串3CBA (Cost-benefit analysis) 成本效益分析CEO 首席执行官CFO (Chief Financial Officer) 财务总裁Closed Loop MRP 闭环物料需求计划CPM (Critical path method) 关键路线法CPP accounting (Constant purchasing power accounting) 不变购买力会计Cumulative Lead Time 累计提前期Cycle Counting 周期盘点Demand 需求Demand Management 需求管理Demonstrated Capacity 实际能力Dependent Demand 非独立需求DFL (Degree of financial leverage) 财务杠杆系数Direct-deduct Inventory Transaction Processing 直接增减库存法Dispatch List 派工单DOL (Degree of operating leverage) 经营杠杆系数ELS (Economic lot size) 经济批量EOQ (Economic order quantity) 经济订货批量FIFO (Fist-in,Fist-out) 先进先出法Firm Planned Order 确认计划订单字串1FISH/LIFO (Fist-in,Still-here) 后进先出法Fixed Order Quantity 固定订货批量法Flow Shop 流水车间Focus Forecasting 集中预测Full Pegging 完全跟踪Generally Accepted Manufacturing Practices 公认生产管理原则Independent Demand 独立需求Inpu/Output Control 投入/产出控制Interplant Demand 厂际需求Inventory Turnover 库存周转次数Item 物料项目Item Record 项目记录Job Shop 加工车间Just-in-time (JIT) 准时制生产Lead Time 提前期前置期,指订单从收到具体明细到货到货仓收到落货纸这一段时间,可以用评估工厂的综合实力。
HR英文名词解释
HR英文名词解释1. 人力资源管理Human Resource Management ,HRM)人力资源经理human resource manager) 高级管理人员executive)职业profession)道德标准ethics)操作工:(operative employees)专家:(specialist)人力资源认证协会:(the Human Resource Certification Institute,HRCI)2.外部环境:(external environment)内部环境:(internal environment)政策:(policy)企业文化:(corporate culture)目标:(mission)股东:(shareholders)非正式组织:(informal organization)跨国公司:(multinational corporation,MNC) 管理多样性:(managing diversity)3.工作:(job)职位:(posting)工作分析:(job analysis)工作说明:(job description)工作规范:(job specification)工作分析计划表:(job analysis schedule,JAS)职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ) 行政秘书:(executive secretary)地区服务经理助理:(assistant district service manager)4.人力资源计划:(Human Resource Planning,HRP)战略规划:(strategic planning)长期趋势:(long term trend)要求预测:(requirement forecast)供给预测:(availability forecast)管理人力储备:(management inventory)裁减:(downsizing)人力资源信息系统:(Human Resource Information System,HRIS)5.招聘:(recruitment)员工申请表:(employee requisition)招聘方法:(recruitment methods) 内部提升:(Promotion From Within ,PFW)工作公告:(job posting)广告:(advertising)职业介绍所:(employment agency)特殊事件:(special events)实习:(internship)6.选择:(selection)选择率:(selection rate)简历:(resume)标准化:(standardization)有效性:(validity)客观性:(objectivity)规范:(norm)录用分数线:(cutoff score)准确度:(aiming)业务知识测试:(job knowledge tests)求职面试:(employment interview)非结构化面试:(unstructured interview)结构化面试:(structured interview)小组面试:(group interview)职业兴趣测试:(vocational interest tests)会议型面试:(board interview)7.组织变化与人力资源开发人力资源开发:(Human Resource Development,HRD)培训:(training)开发:(development)定位:(orientation)训练:(coaching)辅导:(mentoring)经营管理策略:(business games)案例研究:(case study)会议方法:(conference method)角色扮演:(role playing)工作轮换:(job rotating)在职培训:(on-the-job training ,OJT)媒介:(media)8.企业文化与组织发展企业文化:(corporate culture)组织发展:(organization development,OD) 调查反馈:(survey feedback)质量圈:(quality circles)目标管理:(management by objective,MBO) 全面质量管理:(Total Quality Management,TQM)团队建设:(team building)9.职业计划与发展职业:(career)职业计划:(career planning)职业道路:(career path)职业发展:(career development)自我评价:(self-assessment)职业动机:(career anchors)10.绩效评价绩效评价:(Performance Appraisal,PA)小组评价:(group appraisal)业绩评定表:(rating scales method)关键事件法:(critical incident method)排列法:(ranking method)平行比较法:(paired comparison)硬性分布法:(forced distribution method) 晕圈错误:(halo error)宽松:(leniency)严格:(strictness)3600反馈:(360-degree feedback)叙述法:(essay method)集中趋势:(central tendency)11.报酬与福利报酬:(compensation)直接经济报酬:(direct financial compensation)间接经济报酬:(indirect financial compensation)非经济报酬:(no financial compensation) 公平:(equity)外部公平:(external equity)内部公平:(internal equity)员工公平:(employee equity)小组公平:(team equity)工资水平领先者:(pay leaders)现行工资率:(going rate)工资水平居后者:(pay followers)劳动力市场:(labor market)工作评价:(job evaluation)排列法:(ranking method)分类法:(classification method)因素比较法:(factor comparison method) 评分法:(point method)海氏指示图表个人能力分析法:(Hay Guide Chart-profile Method)工作定价:(job pricing)工资等级:(pay grade) 工资曲线:(wage curve)工资幅度:(pay range)12.福利和其它报酬问题福利(间接经济补偿)员工股权计划:(employee stock ownership plan,ESOP)值班津贴:(shift differential)奖金:(incentive compensation)分红制:(profit sharing)13.安全与健康的工作环境安全:(safety)健康:(health)频率:(frequency rate)紧张:(stress)角色冲突:(role conflict)催眠法:(hypnosis)酗酒:(alcoholism)14.员工和劳动关系工会:(union)地方工会:(local union)行业工会:(craft union)产业工会:(industrial union)全国工会:(national union)谈判组:(bargaining union)劳资谈判:(collective bargaining)仲裁:(arbitration)罢工:(strike)内部员工关系:(internal employee relations) 纪律:(discipline)纪律处分:(disciplinary action)申诉:(grievance)降职:(demotion)调动:(transfer)晋升:(promotion)2. AAction learning:行动学习Alternation ranking method:交替排序法Annual bonus:年终分红Application forms:工作申请表Appraisal interview:评价面试Aptitudes:资质Arbitration:仲裁Attendance incentive plan:参与式激励计划Authority:职权BBehavior modeling:行为模拟Behaviorally anchored rating scale (bars):行为锚定等级评价法Benchmark job:基准职位Benefits:福利Bias:个人偏见Boycott:联合抵制Bumping/layoff procedures:工作替换/临时解雇程序Burnout:耗竭CCandidate-order error:候选人次序错误Capital accumulation program:资本积累方案Career anchors:职业锚Career cycle:职业周期Career planning and development:职业规划与职业发展Case study method:案例研究方法Central tendency:居中趋势Citations:传讯Civil Rights Act:民权法Classes:类Classification (or grading) method:归类(或分级)法Collective bargaining:集体谈判Comparable worth:可比价值Compensable factor:报酬因素Computerized forecast:计算机化预测Content validity:内容效度Criterion validity:效标效度Critical incident method:关键事件法DDavis-Bacon Act (DBA):戴维斯―佩根法案Day-to-day-collective bargaining:日常集体谈判Decline stage:下降阶段Deferred profit-sharing plan:延期利润分享计划Defined benefit:固定福利Defined contribution:固定缴款Department of Labor job analysis:劳工部工作分析法Discipline:纪律Dismissal:解雇;开除Downsizing:精简EEarly retirement window:提前退休窗口Economic strike:经济罢工Edgar Schein:艾德加•施恩Employee compensation:职员报酬Employee orientation:雇员上岗引导Employee Retirement Income Security Act (ERISA) :雇员退休收入保障法案Employee services benefits:雇员服务福利Employee stock ownership plan (ESOP) :雇员持股计划Equal Pay Act:公平工资法Establishment stage:确立阶段Exit interviews:离职面谈Expectancy chart:期望图表Experimentation:实验Exploration stage:探索阶段FFact-finder:调查Fair day's work:公平日工作Fair Labor Standards Act:公平劳动标准法案Flexible benefits programs:弹性福利计划Flex place:弹性工作地点Flextime:弹性工作时间Forced distribution method:强制分布法Four-day workweek:每周4天工作制Frederick Taylor:弗雷德里克•泰罗Functional control:职能控制Functional job analysis:功能性工作分析法GGeneral economic conditions:一般经济状况Golden offerings:高龄给付Good faith bargaining:真诚的谈判Grade description:等级说明书Grades:等级Graphic rating scale:图尺度评价法Grid training:方格训练Grievance:抱怨Grievance procedure:抱怨程序Group life insurance:团体人寿保险Group pension plan:团体退休金计划Growth stage:成长阶段Guarantee corporation:担保公司Guaranteed fair treatment:有保证的公平对待Guaranteed piecework plan:有保障的计件工资制Gain sharing:收益分享HHalo effect:晕轮效应Health maintenance organization (HMO) :健康维持组织IIllegal bargaining:非法谈判项目Impasse:僵持Implied authority:隐含职权Incentive plan:激励计划Individual retirement account (IRA) :个人退休账户In-house development center:企业内部开发中心Insubordination:不服从Insurance benefits:保险福利Interviews:谈话;面谈JJob analysis:工作分析Job description:工作描述Job evaluation:职位评价Job instruction training (JIT) :工作指导培训Job posting:工作公告Job rotation:工作轮换Job sharing:工作分组Job specifications:工作说明书John Holland:约翰•霍兰德Junior board:初级董事会LLayoff:临时解雇Leader attach training:领导者匹配训练Lifetime employment without guarantees:无保证终身解雇Line manager:直线管理者Local market conditions:地方劳动力市场Lockout:闭厂MMaintenance stage:维持阶段Management assessment center:管理评价中心Management by objectives (MBO) :目标管理法Management game:管理竞赛Management grid:管理方格训练Management process:管理过程Mandatory bargaining:强制谈判项目Mediation:调解Merit pay:绩效工资Merit raise:绩效加薪Mid career crisis sub stage:中期职业危机阶段NNondirective interview:非定向面试OOccupational market conditions:职业市场状况Occupational orientation:职业性向Occupational Safety and Health Act:职业安全与健康法案Occupational Safety and Health Administration (OSHA) :职业安全与健康管理局Occupational skills:职业技能On-the-job training (OJT) :在职培训Open-door:敞开门户Opinion survey:意见调查Organization development(OD) :组织发展Outplacement counseling:向外安置顾问PPaired comparison method:配对比较法Panel interview:小组面试Participant diary/logs:现场工人日记/日志Pay grade:工资等级Pension benefits:退休金福利Pension plans:退休金计划People-first values:"以人为本"的价值观Performance analysis:工作绩效分析Performance Appraisal interview:工作绩效评价面谈Personnel (or human resource) management:人事(或人力资源)管理Personnel replacement charts:人事调配图Piecework:计件Plant Closing law:工厂关闭法Point method/Policies:政策Position Analysis Questionnaire (PAQ) :职位分析问卷Position replacement cards:职位调配卡Pregnancy discrimination act:怀孕歧视法案Profit-sharing plan利润分享计划Programmed learning:程序化教学QQualifications inventories:资格数据库Quality circle:质量圈RRanking method:排序法Rate ranges:工资率系列Ratio analysis:比率分析Reality shock:现实冲击Reliability:信度Retirement:退休Retirement benefits:退休福利Retirement counseling:退休前咨询Rings of defense:保护圈Role playing:角色扮演SSkip-level interview:越级谈话Social security:社会保障Speak up! :讲出来!Special awards:特殊奖励Special management development techniques:特殊的管理开发技术Stabilization sub stage:稳定阶段Staff (service) function:职能(服务)功能Standard hour plan:标准工时工资Stock option:股票期权Straight piecework:直接计件制Strategic plan:战略规划Stress interview:压力面试Strictness/leniency:偏紧/偏松Strikes:罢工Structured interview:结构化面试Succession planning:接班计划Supplement pay benefits:补充报酬福利Supplemental unemployment benefits:补充失业福利Salary surveys:薪资调查Savings plan:储蓄计划Scallion plan:斯坎伦计划Scatter plot:散点分析Scientific management:科学管理Self directed teams:自我指导工作小组Self-actualization:自我实现Sensitivity training:敏感性训练Serialized interview:系列化面试Severance pay:离职金Sick leave:病假Situational interview:情境面试Survey feedback:调查反馈Sympathy strike:同情罢工System Ⅳ组织体系ⅣSystem I:组织体系ⅠTTask analysis:任务分析Team building:团队建设Team or group:班组Termination:解雇;终止Termination at will:随意终止Theory X:X理论Theory Y:Y理论Third-party involvement:第三方介入Training:培训Transactional analysis (TA) :人际关系心理分析Trend analysis:趋势分析Trial sub stage:尝试阶段UUnsafe conditions:不安全环境Unclear performance standards:绩效评价标准不清Unemployment insurance:失业保险Unfair labor practice strike:不正当劳工活动罢工Unsafe acts:不安全行为VValidity:效度value-based hiring:以价值观为基础的雇佣Vroom-Yetton leadership trainman:维罗姆-耶顿领导能力训练Variable compensation:可变报酬Vestibule or simulated training:新雇员培训或模拟Vesting:特别保护权Voluntary bargaining:自愿谈判项目Voluntary pay cut:自愿减少工资方案Voluntary time off:自愿减少时间WWage carve:工资曲线Work samples:工作样本Work sampling technique:工作样本技术Work sharing:临时性工作分担Worker involvement:雇员参与计划Worker's benefits:雇员福利3. 目标mission/ objective集体目标group objective内部环境internal environment外部环境external environment计划planning组织organizing人事staffing领导leading控制controlling步骤process原理principle方法technique经理manager总经理general manager行政人员administrator主管人员supervisor企业enterprise商业business产业industry公司company效果effectiveness效率efficiency企业家entrepreneur权利power职权authority职责responsibility科学管理scientific management现代经营管理modern operational management行为科学behavior science生产率productivity激励motivate动机motive法律law法规regulation经济体系economic system管理职能managerial function产品product服务service利润profit满意satisfaction归属affiliation 尊敬esteem自我实现self-actualization人力投入human input盈余surplus收入income成本cost资本货物capital goods机器machinery设备equipment建筑building存货inventory(2)经验法the empirical approach人际行为法the interpersonal behavior approach集体行为法the group behavior approach 协作社会系统法the cooperative social systems approach社会技术系统法the social-technical systems approach决策理论法the decision theory approach 数学法the mathematical approach系统法the systems approach随机制宜法the contingency approach管理任务法the managerial roles approach 经营法the operational approach人际关系human relation心理学psychology态度attitude压力pressure冲突conflict招聘recruit鉴定appraisal选拔select培训train报酬compensation授权delegation of authority协调coordinate业绩performance考绩制度merit system表现behavior下级subordinate偏差deviation检验记录inspection record误工记录record of labor-hours lost销售量sales volume产品质量quality of products先进技术advanced technology顾客服务customer service策略strategy结构structure(3)领先性primacy普遍性pervasiveness忧虑fear忿恨resentment士气morale解雇layoff批发wholesale零售retail程序procedure规则rule规划program预算budget共同作用synergy大型联合企业conglomerate资源resource购买acquisition增长目标growth goal专利产品proprietary product竞争对手rival晋升promotion管理决策managerial decision商业道德business ethics有竞争力的价格competitive price 供货商supplier小贩vendor利益冲突conflict of interests派生政策derivative policy开支帐户expense account批准程序approval procedure病假sick leave休假vacation工时labor-hour机时machine-hour资本支出capital outlay现金流量cash flow工资率wage rate税收率tax rate股息dividend现金状况cash position资金短缺capital shortage 总预算overall budget资产负债表balance sheet可行性feasibility投入原则the commitment principle 投资回报return on investment生产能力capacity to produce实际工作者practitioner最终结果end result业绩performance个人利益personal interest福利welfare市场占有率market share创新innovation生产率productivity利润率profitability社会责任public responsibility董事会board of director组织规模size of the organization组织文化organizational culture目标管理management by objectives 评价工具appraisal tool激励方法motivational techniques控制手段control device个人价值personal worth优势strength弱点weakness机会opportunity威胁threat海一角营销人网个人责任personal responsibility顾问counselor定量目标quantitative objective定性目标qualitative objective可考核目标verifiable objective优先priority工资表payroll(4)策略strategy政策policy灵活性discretion多种经营diversification评估assessment一致性consistency应变策略consistency strategy公共关系public relation价值value抱负aspiration偏见prejudice审查review批准approval主要决定major decision分公司总经理division general manager 资产组合距阵portfolio matrix明星star问号question mark现金牛cash cow赖狗dog采购procurement人口因素demographic factor地理因素geographic factor公司形象company image产品系列product line合资企业joint venture破产政策liquidation strategy紧缩政策retrenchment strategy战术tactics(5)追随followership个性individuality性格personality安全safety自主权latitude悲观的pessimistic静止的static乐观的optimistic动态的dynamic灵活的flexible抵制resistance敌对antagonism折中eclectic(6)激励motivation潜意识subconscious地位status情感affection欲望desire压力pressure满足satisfaction自我实现的需要needs forself-actualization尊敬的需要esteem needs归属的需要affiliation needs 安全的需要security needs生理的需要physiological needs维持maintenance保健hygiene激励因素motivator概率probability强化理论reinforcement theory反馈feedback奖金bonus股票期权stock option劳资纠纷labor dispute缺勤率absenteeism人员流动turnover奖励reward(7)特许经营franchise热诚zeal信心confidence鼓舞inspire要素ingredient忠诚loyalty奉献devotion作风style品质trait适应性adaptability进取性aggressiveness热情enthusiasm毅力persistence人际交往能力interpersonal skills行政管理能力administrative ability智力intelligence专制式领导autocratic leader民主式领导democratic leader自由放任式领导free-rein leader管理方格图the managerial grid工作效率work efficiency服从obedience领导行为leader behavior支持型领导supportive leadership参与型领导participative leadership指导型领导instrumental leadership成就取向型领导achievement-oriented leadership。
人力资源管理-HR-名词解释
Ability: refers to a more general enduring(持久的)capability that an individual possesses.Assessment Centers 评价中心*Used for the selection and development of managerial personnel. 用于甄选管理者A wide variety of specific selection programs that use multiple selection methods to rate applicants or job incumbents on their management potentialCoach 教练A peer or manager who works with an employee to motivate the employee, help him or her develop skills, and provide reinforcement and feedback 是与员工一起工作的同事或管理者,他或她激励员工,帮助该员工开发技能,并提供强化和反馈。
Development–how do we prepare our employees for career advancement and to take on new challenges?involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs. 开发:涉及让员工学习知识、技能和行为以提高其能力,使他们能面对新的或已有的各种挑战。
The acquisition of knowledge,skills,and behaviors that improve an employee’s ability to meet changes in job requirements and in customer demandsDownsizing: planned elimination of large numbers of personnel with the goal of enhancing the organization’s competitiveness 有计划地大量减少人员数量,以实现提高组织绩效的目标。
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1. Human Resource Management (HRM): The process of acquiring, training, appraising, andcompensating employees, and of attending to their labor relations, health and safety, and fairness concerns.2.authority 职权 :The right to make decisions, direct others‟ work, and give orders3.line authority 直线职权: The authority exerted by an HR manager by directing the activities ofthe people in his or her own department and in service areas4.staff Authority 职能职权: Gives the manager the right to advise other manager or employees.5. Line Manager: Is authorized (has line authority) to direct the work of subordinates and isresponsible for accomplishing the organization‟s tasks.6. Staff Manager:Assists and advises line managers. Has functional authority to coordinatepersonnel activities and enforce organization policies.附注:Recruiters(招募专员):Maintain contact within the community and perhaps travel extensively to search for qualified job applicants.Equal Employment Opportunity (EEO): Representatives or Affirmative ActionCoordinators(公平就业机会协调员): Investigate and resolve EEO grievances, examine organizational practices for potential violations, and compile and submit EEO reports.Job Analysts(职位分析员) : Collect and examine detailed information about job duties to prepare job descriptions.Compensation Managers(薪酬管理员): Develop compensation plans and handle the employee benefits program.Training Specialists(培训专员):Responsible for planning, organizing, and directing training activities.Labor Relations Specialists(劳资关系专员): Advise management on all aspects of union-management relations.CHARPTER 41. Job analysis: The procedure for determining the duties and skill requirements of a job and thekind of person who should be hired for it.2.Job description(职位说明书):It refers to a list of a job…s duties, responsibilities, report ingrelationships, working conditions, and supervisory responsibilities--one product of a job analysis.3.Job Specification(任职资格说明书):A list of a job…s “human requirements,” that is, the requisiteeducation, skills, personality, and so on--another product of a job analysis.1.Employment or Personnel Planning (人力资源规划):The process of deciding what positions thefirm will have to fill, and how to fill them.2.Succession Planning (继任计划):The process of deciding how to fill the company‟s mostimportant executive jobs.3. Human resource recruitment: the practice or activity carried on by the organization with theprimary purpose of identifying and attracting potential employees.4. Job posting :publicizing the open job to employees and listing its attributes like qualifications,supervisor, work schedule, and pay rate5. Rehiring former employees -MOTOAn option today ----high turnover in some high-tech occupations-rehiring former employees is back in style.6. Succession planning: ensuring a suitable supply of successors for future senior jobs7. Executive Recruiters (Headhunters):Special employment agencies used to seek out topmanagement and technical talentCHARPTER 81. Employee orientation: Employee orientation programs provide new employees with the basic background information about the firm.2. Training: Is the process of teaching new employees ,the basic skills they need to perform their jobs, Is a hallmark of good managementReduces an employer‟s exposure to negligent training liability3. On-the-Job Training (OJT)Having a person learn a jobby actually doing the job.4. Apprenticeship Training: a structured process by which people become skilled workers througha combination of classroom instruction and on-the-job training5. Audiovisual Based Training :Tools include: films, PowerPoint presentations, video conferencing,audiotapes, and videotapes.6. Simulated Training – is a method in which trainees learn on the actual or simulated equipmentthey will use on the job, but are actually trained off-the job.7. Teletraining: A trainer in a central location teaches groups of employees at remote locations viatelevision hookups.8. Management Development Any attempt to improve managerial performance by impartingknowledge, changing attitudes, or increasing skills.9. Organizational Development: a special approach to organizational change in which the employeesthemselves formulate the change required and implement it, often with the assistance of a trained consultant1. Appraisal Process: The evaluation of an employee‟s current and past performance relative toperformance standards.2. Performance Appraisal: Setting work standards, assessing performance, and providing feedbackto employees to motivate, correct, and continue their performance.3.Performance Management;An integrated approach to ensuring that an employee‟s performancesupports and contributes to the organization‟s strategic aims.4.Graphic Rating Scale Method: The simplest and most popular appraising performance technique,is where a scale is used to list a number of traits and a range of performance for each, then the employee is rated by identifying the score that best describes his/her performance level for each trait.5. Alternation Ranking Method Employees are ranked from best to worst on a particular trait,choosing highest, then lowest, until all are ranked.6. Paired comparison: Paired Comparison Method involves ranking employees by making a chart ofall possible pairs of employees for each trait and indicating which is the better employee of the pair.7. critical incident method, the supervisor keeps a log of positive and negative examples (criticalincidents) of a subordinate‟s work-related behavior. Every 6 months or so, supervisor and subordinate meet to discuss the latter‟s performance,8. Behaviorally Anchored Rating Scales (BARS) is an appraisal tool that anchors a numerical ratingscale with specific examples of good or poor performance. Its proponents say it provides better, more equitable appraisals than do the other appraisal tools. It takes more time to develop a BARS, but the tool has several advantages.9. Appraisal interview: An interview in which the supervisor and subordinate review the appraisaland make plans to remedy deficiencies and reinforce strengths.CHARPTER 111. Employee compensation: It refers to all forms of pay or rewards going to employees and arisingfrom their employment.2. The salary survey: It is a survey aimed at determining prevailing wage rates which include:Formal & Informal3.Benchmark jobs : a jo b that is used to anchor the employer‟s pay scale and around which otherjobs are arranged which other jobs are arranged in order of relative worth.4. Job evaluation: Is the formal and systematic comparison of jobs in order to determine theworth of one job relative to another5. Ob Classification: Raters categorize jobs into groups or classes of jobs that are of roughly thesame value for pay purposes.6. Factor comparison - is a widely used method to rank jobs by a variety of skills and difficulties,then adding these to obtain a numerical rating for each job7. Competencies:Demonstrable characteristics of a person, including knowledge, skills, andbehaviors, that enable performance8. Competency-Based Pay: Paying for the employee‟s range, depth, and ty pes of skills and1.Collective Bargaining集体谈判: Process through which representatives of management and unionmeet to negotiate a labor agreement. Both management and labor are required by law to negotiate wages, hours, and terms and conditions of employment “in good faith.”2.Good Faith Bargaining诚信谈判:Both parties communicate and negotiate.They match proposals with counterproposals in a reasonable effort to arrive at an agreement.Neither party can compel the other to agree to a proposal or to make any specific concessions.3. Mandatory items - are items that a party must bargain over if they are introduced by the otherparty. (wages, hours, rest period, layoffs, benefit, et al.)Voluntary (permissible) items - are neither mandatory nor illegal; they become a part of the negotiations only through the joint agreement of both management and union.Illegal items - are forbidden by law.4.Fact Finder 实情调查员: A neutral party who studies the issues in a dispute and makes a publicrecommendation for a reasonable settlement.5.Arbitration 仲裁: An arbitrator often has the power to determine and dictate the settlementterms.Binding arbitration约束性仲裁: both parties are committed to accepting the arbitrator‟s award. Nonbinding arbitration非约束性仲裁: they are not.。