酒店前台英语面试
酒店英语面试 酒店面试英语自我介绍(最新14篇)
酒店英语面试酒店面试英语自我介绍(最新14篇)当来到一个新环境中,我们总归要向他人介绍自己,通过自我介绍可以让别人认识自己。
那么你真的`会写自我介绍吗?面试酒店的英语自我介绍 1The university four years, I developed various aspects ability, can say, after 4 years of college study, I have already had theability to adapt to social work. This semester will be ended, graduated is. Looking back, at least you can confidently say "I didnt waste". It is necessary for these four years do a self assesent.In thinking, I ask the progress, has been to ready to help others, to participate in youth volunteer activities many times. Respect teachers, unite ctes, for their study and life to create a good environment.On study, I worked hard, hard, strive for the good time to learn the university. University for four years, not only I learned many knowledge, also has taught me the way of learning. Use this method,in the world outside of school courses, I also studied the network database, web design, graphic design, such as knowledge, enrich his own life, well and lay a good foundation for their own future. So far, I have mastered the professional knowledge and the basis of basic knowledge about the network. In addition, interest in computer and let me have a certain knowledge of computer, and have certain ability of programming.In life, I live a simple, has a broad interests. More practice constantly enrich and perfect myself.Future work is a test to my knowledge, is also a challenge to my life. I will constantly improve themselves in the work, improvethemselves, to adapt to the needs of the work. So I hope to find a job related to their own knowledge structure, such as network publishing, multimedia production, prepress processing, can have more space to prove itself, developing its own!面试酒店的英语自我介绍 2Hello, teacher! My name is . My English name is Peter. I’m 11 years old now. I’m from Class 1 Grade 5 of Third Av enue Primary Steel. I have many hobbies, such as reading, playing computer games, watching TV, riding bikes doing crafts. And I like English very much. I’m a very naughty boy. As you can see, Im fat. Im trying to lose weight. But I think I can’t. My motto is Books are the ladder of human progress. I’m done, thanks everyone. Hello ,teachers ,Nice to see you here .My name is . I am11 years old. I am from Primary School. I am in Class1 ,Grade5.There are 4 people in my family—my father , my mother my sister and I . My father is a teacher and my mother is a housewife. My sister is in a high school. They love me and I love them,too. My favorite colour is blue. My best friendis .He`s not tall but very strong .We`re not in the same class.But we like English very much. My favourite food is eggplant. It`s tasty and yummy. I often do my homework and read books after school. I want to be a teacher in the future. I hope my dream will come true.That’s all. Thank you!酒店面试问题及回答 31、能用英语自我介绍吗?Could you introduce yourself in English?2、您是如何培训本部门员工的?How do you train the staff of your department?3、如果酒店正式录取您,您上班第一件事是做什么?If you are employ by the hotel , what will you do firstly?4、请画出西餐banquet流程图。
酒店英语面试问题及答案 (菁选(最新8篇)
酒店英语面试问题及答案(菁选(最新8篇)酒店英语面试常见问题篇一1、你喜欢和什么样的人/经理一起工作?What kind of people/manager do you like to work with?这个问题主要是看你能否融入这个团队,同时,你喜欢一起工作的人通常往往是你本身性格的一个折射,意思就是你喜欢一起工作的人往往性格和你相似,所以这个时候面试人也想要知道你是如何看自己。
如果你面试国际性的酒店,往往可以说I like working with people who are open-minded, active and easy-going(这只是一个例子),也可以按照自己的性格以及你面试的岗位回答。
2、如果我酒店雇用你,你觉得可以为酒店带来什么样的贡献?What kind of value/contribution will you bring in if you join our hotel?可以大胆谈谈自己的优势,尤其是根据自己的经验。
可以说:If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅长的方面)can bring extra value to XXX hotel. Because/Since.(因为。
谈自己以前的经历)。
这个问题的关键是你能说出个一二来,而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的?这个问题算是酒店面试最常见问题之一了。
其实关于应对挑剔麻烦的客人,你的`回答可以遵循以下6个关键词来组织自己的语言,然后还可以举一个以前发生过的例子,来证明你指导如何应对麻烦和挑剔的客人。
*Respect/尊重*Empathy/同理心,站在客人的角度思考(I will put myself in the customer#39;s shoes, and try to see the situation from his/her perspective)*Listen/倾听*Identify the problem/找出问题*Avoid blame/避免责备*Resolve the problem/解决问题4、Would you describe yourself as more of a leader or more of a follower?你觉得自己是个领导者还是一个追随者?不要被问题给限制了。
酒店英语面试 酒店面试的英语自我介绍(最新6篇)
酒店英语面试酒店面试的英语自我介绍(最新6篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如总结报告、演讲发言、规章制度、员工手册、创业计划、企划方案、心得体会、法律文书、教学资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample texts, such as summary reports, speeches, rules and regulations, employee manuals, entrepreneurial plans, planning plans, insights, legal documents, teaching materials, other sample texts, etc. If you want to learn about different sample formats and writing methods, please pay attention!酒店英语面试酒店面试的英语自我介绍(最新6篇)当来到一个新环境中,我们总归要向他人介绍自己,通过自我介绍可以让别人认识自己。
酒店应聘英文版的稿三篇
酒店应聘英文版的稿三篇第一篇:酒店前台应聘英文稿Subject: Application for Front Desk PositionDear Hiring Manager,I am writing to apply for the Front Desk position at your hotel, as advertised on your website. With a strong background in customer service and a passion for the hospitality industry, I believe I would be a valuable asset to your team.I have previous experience working in a high-end hotel in a similar role, where I gained excellent communication and problem-solving skills. I am confident in my ability to handle guest inquiries, check-ins, and check-outs efficiently and professionally. I understand the importance of providing exceptional customer service and creating a welcoming atmosphere for guests.In addition to my customer service skills, I am also proficient in using hotel management software and have a keen attention to detail. I have a proven track record of effectively managing reservations, maintaining accurate records, and ensuring a smooth operation at the front desk. I am comfortable working in a fast-paced environment and am able to multitask effectively. Furthermore, I am a team player and enjoy collaborating with colleagues to ensure the smooth running of daily operations. I am confident in my ability to work under pressure and maintain a positive attitude. I am also fluent in English and Mandarin, which would be advantageous in serving international guests.I am excited about the opportunity to contribute to your hotel’s success and provide exceptional service to your guests. I would greatly appreciate the chance to further discuss my qualifications and learn more about the position. Thank you for considering my application.Yours sincerely,[Your Name]第二篇:酒店服务员应聘英文稿Subject: Application for Waiter/Waitress PositionDear Hiring Manager,I am writing to express my interest in the Waiter/Waitress position at your hotel, as advertised on your website. With my previous experience in the hospitality industry and my strong customer service skills, I believe I would be an excellent addition to your team.I have worked as a waiter in a busy restaurant for the past two years, where I have developed excellent communication and interpersonal skills. I am confident in my ability to provide prompt and efficient service to guests, take accurate orders, and ensure their overall satisfaction. I understand the importance of maintaining a professional and friendly demeanor, even during busy times.In addition, I am well-versed in menu knowledge and can make suggestions to guests based on their preferences and dietary restrictions. I am familiar with proper food handling and safety procedures, ensuring a clean and hygienic environment for bothguests and staff. I am also comfortable handling cash transactions and am proficient in using point-of-sale systems.Furthermore, I am a team player and enjoy working collaboratively with colleagues to create a positive and efficient work environment.I am able to work under pressure and am flexible with my schedule.I am fluent in English and have basic knowledge of Mandarin, which would be beneficial in serving international guests.I am excited about the opportunity to contribute to your hotel’s success and provide exceptional service to your guests. I would greatly appreciate the chance to further discuss my qualifications and learn more about the position. Thank you for considering my application.Yours sincerely,[Your Name]第三篇:酒店管家应聘英文稿Subject: Application for Housekeeping Manager PositionDear Hiring Manager,I am writing to apply for the Housekeeping Manager position at your hotel, as advertised on your website. With my extensive experience in the hospitality industry and my strong leadership skills, I believe I would be a valuable asset to your team.I have worked as a Housekeeping Supervisor in a luxury hotel for the past five years, where I have gained a thorough understanding of housekeeping operations and the importance of maintaining high standards of cleanliness. I am confident in my ability toeffectively manage a team, coordinate schedules, and ensure the smooth running of daily housekeeping operations.In addition to my leadership skills, I am detail-oriented and have a keen eye for cleanliness and organization. I am well-versed in various cleaning techniques and am familiar with the proper use of cleaning equipment and products. I am also experienced in conducting regular inspections to ensure that all rooms and public areas meet the hotel’s standards.Furthermore, I am proficient in using hotel management software to track room occupancy, manage housekeeping supplies, and generate reports. I am able to effectively communicate with other departments to ensure a seamless guest experience and resolve any issues that may arise.I am excited about the opportunity to contribute to your hotel’s success and maintain a high level of cleanliness and guest satisfaction. I would greatly appreciate the chance to further discuss my qualifications and learn more about the position. Thank you for considering my application.Yours sincerely,[Your Name]。
酒店英语面试自我介绍
我的职业目标是成为一名优秀的酒店经理,在酒店管理的不同岗位上积累丰富的经验和知识,成为一个全面发展的酒店行业专业人才。我也希望在未来能够进一步提升自己的英语水平,将来有机会能够出国深造,学习国外先进的管理理念和服务技能,为将来的职业发展打下更加坚实的基础。
酒店英语面试自我介绍
一、自我介绍
大家好,我是XXX,很高兴有机会在这里参加酒店英语面试。我毕业于XXX大学,主修酒店管理专业,对酒店行业充满热爱并且具有丰富的实习经验。在接下来的面试中,我将会从个人情况、教育背景、专业技能、工作经验、职业目标等几个方面向大家展示我自己。
二、个人情况
我来自一个充满爱心和关怀的家庭,我的父母是教育工作者,他们的教诲使我成为了一个有爱心、有责任心的人。在日常生活中,我乐于助人,喜欢和他人合作,这样的性格特点使我非常适合从事酒店服务行业。我喜欢旅行,喜欢结交来自不同文化背景的朋友,也正是这种爱好促使我选择了酒店管理作为我的职业发展方向。
三、教育背景
我在XXX大学学习酒店管理专业,在校期间,我通过了英语四级、六级等相关英语水平考试,并且参与了酒店管理的实践课程。在课程中我学习了酒店管理的基本原理和运营流程,扎实的专业知识为我之后的实习和工作打下了坚实的基础。同时,我也参加了一些与酒店管理相关的比赛,比如服务技能竞赛等,这些比赛让我的实际操作技能得到了很大的提高。
四、专业技能
我具备扎实的英语沟通能力,能够流利地用英语为客人提供服务,处理日常的工作沟通。同时,我熟练运用办公软件,比如Word、Excel等,能够在日常工作中高效地完成各种文书处理和数据统计工作。另外,在实习和工作中,我也获得了一定的管理经验,能够协调和管理团队成员,保证团队目标的达成。
实用文_酒店前台面试英语自我介绍
酒店前台面试英语自我介绍酒店前台面试英语自我介绍范文篇1My name is __X, graduated from __X university hotel management professional. I am a serious and responsible work, initiative, good at team work. Thinking is rigorous; Has rich working experience in hotel management, tenure organized large reception, food festival activities, the management of the catering sales and large banquet is one of my strengths. High star hotel food and beverage in the field of comprehensive management ability, coordinating ability, operation ability and innovation ability; A high star hotel preparation until the hotel normal operation of the good development experience; Familiar with the use of all kinds of hotel management system software. For catering to financial management and cost control has the strong ability to work! According to the actual situation of enterprises, as a whole set of practical and effective food and beverage management and internal control system, thereby make the enterprise management to institutionalization, standardization and modernization.In nearly three years of university life, I actively enterprising, pay attention to their self-cultivation, calm, treats people the enthusiasm, to insist on his own ideal and faith. I have good interpersonal skills and good sense of service, focus and enthusiasm to work is my biggest advantage. I not only learned the specialized in hotel and tourism management professional course, also have certain understanding in practice, using multiple internship during the holiday break. I am ordinary but not mediocre!The eye of the respect leadership, I believe you bole, believe that my strength, I have to do the job need to have strong sense of responsibility and a sincere service for the customer heart, I also have the determination to start from the grassroots, I would like to common development and progress with your company. "Give me a stage, send you a drama," this is my promise, also is my determination. Finally, I wish your company progresses day by day, wish everything goes well with you! Along with the letter with my resume. If have the opportunity to meet with you, will thank you very much.酒店前台面试英语自我介绍范文篇2The leaders, hello!My name is __X. This year 21 years old, now studying in a private college of hualian. Was born in a rural family, poor me hone into a self-reliance, a strong sense of responsibility, good at understanding others. This is all thanks to my parents cultivation and lead by example. Send my parents worked so hard to read university in guangzhou, I thank them very much! So Im very carefully between learning in school, after school time to do some part-time jobs to ease the burden of home. In __ years in September, has worked in aptech sent the single member; __ year in March to may in the school dining hall did the waiter; __ years in September to __ years in November in the library do Japanese typist, curator and praised by the teachers, work also won the excellent prize; __ year winter vacation in hundreds of shopping centers have done make product department assistant; In march, __ ~ 12 month to participate in work-study sweep classroom work, every month and work best with a bonus.Graduated from fast, hoping to find a good job to as return to their parents. I know Im just a thatched cottage, what all dont know, but I am very studious and diligent, hoped your firm can give me a development opportunity.酒店前台面试英语自我介绍范文篇3My name is __ __ __, professional tourism management. I am a cheerful, confident sunshine girl. Cheerful personality makes me full of vitality, good with people; Calmly confident that I have the courage to challenge themselves to learn new things. In college I constantly improve themselves, improve their own quality. While learning, on the basis of professional course and general course, I read widely, laid a solid professional foundation for himself. I read a lot of extracurricular books, and constantly add new knowledge, edify sentiment, widen our sight. Not only that, but I often take part in the school English corner activities, exercise spoken English ability, also made many foreign friends.During the period of school I actively participated in activities organized by the school, exercise the certain organization ability to communicate. I served as director of public relations association and __ __ __ __ university literature organization minister. Due to the particularly good at art and sports, I served as minister of literature and art, literature and art director and Latin dance coach the school dance association, and is a football cheerleader, organized and participated in more than the face-to-face art performance activities, and sports activities. Is the mandarin hotel, haikou hotel and gold coast lawton, exclusive wedding celebration dance of the performer.During the period of school I also took an active part in social practice activities, improve my ability of social adaptation, expand my knowledge. Because of public relations at the university of __ __ association received etiquette training, I took part in the opening ceremony etiquette reception work, companies do car sales model. Also participated in the 200 __ __ month __ __ the first annual conference of the Asian economic BBS reception work, and get the __ __ hot springs hotel general manager personally awarded the certificate of honor.I have a bright and cheerful disposition, generous, strong communication organization ability and practical ability, good at interpersonal communication. Grasp good etiquette knowledge and reception working experience, a very sharp mind, able to work flexible processing of the emergency.。
酒店前台英文面试问题
酒店前台英文面试问题你能做一下自我介绍吗?What’s your name? / May I have your name please?你叫什么名字?How old are you?/ What’s your age?你多大了?Where is your hometown?/ Where are you from?/ Where do you come from?你的家乡是哪里?你来自哪里?— When and where did you graduated?你是什么时间从哪里毕业的?— I graduated from Luoyang No.2 Vocational secondary school/senior high school in 2022.我是2022年毕业于洛阳第二中等专业学校/ 高中。
— What are your hobbies?/ In your spare time, what do you like to do?你的爱好是什么?在空闲的时间,你喜爱做什么?— My hobbies are listening to music, reading books, surfing the internet, shopping, running, climbing mountains, watching TV, playing football, playing basketball, playing tennis, singing and dancing, etc.— What’s your character?你的性格是什么?— I’m an optimistic/ lovely/gentle/ upright/ honest/ patient/ easy-going/ shy person.我是一个开朗的/ 可爱的`/ 温顺的/ 正直的/ 老实的/ 耐烦的/ 随和的/ 羞涩的人。
酒店前台接待面试自我介绍英语
酒店前台接待面试自我介绍英语Hello, my name is [Your Name] and I am delighted to have the opportunity to introduce myself for the Front Desk Receptionist position. With a strong background in customer service and a passion for hospitality, I believe I am well-suited for this role.I have previous experience in the hospitality industry, where I have honed my communication skills and developed a keen eye for detail. I am confident in my ability to provide exceptional service to guests, handle inquiries efficiently, and ensure a smooth check-in and check-out process.I am a friendly and approachable individual, witha knack for problem-solving and a dedication to delivering excellent customer experiences. I am fluent in multiple languages, which I believe will be an asset in assisting guests from diverse backgrounds.I am excited about the opportunity to work at your esteemed hotel and contribute to creating memorable stays for your guests. Thank you for considering my application. I am eager to discuss how my skills and experience align with the needs of your team.中文翻译:大家好,我叫[您的姓名],很高兴有机会为酒店前台接待职位进行自我介绍。
酒店前台英语面试(FrontdeskEnglishinterview)
酒店前台英语面试(Front desk English interview)酒店前台英语面试(Front desk English interview)Front desk English interviewKey Sentences (key sentences)780.Why, are, you, leaving, your, present, job?Why are you leaving your present job?781.I'm, desirous, to, leave, my, employment, so, that, I, can, improve, present, my, position,, and, have, more,responsibilities.I'm desirous to leave my present employment so that I can improve my position and have more responsibilities.782.I'd, like, you, to, tell, me, some, of, what, you've,, been, doing, recently.I'd like you to tell me some of what you've been doing recently.783.Every, day, I, go, to, on, time, to, guarantee, work, the, proper, operation,, of, the, front, desk.Every day I go to work on time to guarantee the proper operation of the front desk.784.We accept booking, tell about room rates, find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations, change rooms or extend a reservation, we should always offer our help withcourtesy.We accept reservations, explain prices, see how customers settle accounts, and help customers check in and check out. If a customer asksfor cancellation, room change or extended stay, we always offer good service.785.In, what, way, do, most, clients, check, out?In what way do most clients check out?786.Most, clients, check, out, credit, card, traveller's, cheques,or, Master, card.Our, by, hotel, doesn't,, accept, personal, cheques.Most customers check out by credit card, traveler's check or master card. Our hotel doesn't accept personal cheques.787.How, do, you, deal, with, a, reservation, mix-up?How do you deal with a reservation mix up?788.If, we, are, booked, solid, I, first, of, all, apologize, to, clients, for, this, mistake.Then, I'll, ask, them, to, the, rest, on, the,, chairs, while,, I, contact, would, another, hotel, for, them.If all the rooms are booked up, I'll apologize to the customersfirst and then ask them to sit down and rest. I'll contact another hotel for them.789.What, would, you, do, if, the, guest's, total, bill,, exceeds, the, credit, limit?What would you do if the guest's total bill exceeds the credit limit?790.I, would, ask, if, guest, is, willing, pay, the, difference, cash.If, not, I'll, try, to, get, permission, from, the, office, by,which, set, the,, limit, to, to, extend, the, credit, amount., over,thatI would ask if the guest is willing to pay the difference by cash.If you don't want to,I'll contact the issuing authority to see if it can extend the deadline.791.Why, are, you, interested, in, working, with, our, hotel?Why are you interested in working with our hotel?792.My, past, work, experience, closely, related, to, this, job.I, am, confident, of, doing, the, job, well.Therefore, I,, am, desirous, is, to, post., get, thisMy past experience is closely related to this job, and I amconfident that I can do it well. So I really want to get this position.793.Don't, you, like, the, work?Don't you like the job?794.I, liked, the, work., However, the, hotel, is, too, small, for,, me, to, widen, experience., myI like the job, but the hotel is too small for me to grow my experience.795.There are not many foreign guests in the hotel.As an major I'dlike English, to take a more challenging job.That's the reason why Iwant to come here for a job.We don't have many foreign guests in that hotel. As an English major, I want to do something more challenging. That's why I'm here to applyfor the job.796.How, long, have, you, been, working, there?How long have you been working there?797.I've been working there since 1996.I have been working in that hotel since 1996.Dialogue A(I=, Interviewer, principal, applicant, A=, Applicant applicant)A:Excuse, me., May, I, see, Mr., John, Watt, the, manager?I:It's, me., What, can, I, do, for, you?A:I, have, come, at, your, invitation, for, an, interview.Nice, to, meet, you, Mr, Watt.I:Nice, to, meet, you, too.Please, sit, down.A:Thank, you, Sir.I:I've, invited, several, candidates, come, today.You, are, the,first, one, to, have, arrived., I, hope, that, the,, early, bird, to, will, worm., catch, theA:I hope so.I:May, I, have, your, name?A:I am Beijiang Zhang.I:How, do, you, spell, your, surname?A:Zhang - Z.H.A.N.G.I:Now, tell, me, what, University, you, were, graduated, from.A:I, was, graduated, from, Nanjing, University.I:What, was, your, major, in, the, University?A:My major is English.I:No, wonder, you, speak, English, so, fluently.A:Thank, you, for, your, compliment, sir.我:你现在在哪里工作,答:我在Baodao酒店。
酒店前台面试英语口语自我介绍范文
酒店前台面试英语口语自我介绍范文英文回答:Hi, my name is [Your Name]. I am very excited to be here for the front desk interview. I have a strong passion for providing excellent customer service and I believe my previous experience in hospitality has prepared me well for this role. In my previous position at a boutique hotel, I was responsible for checking guests in and out, handling reservations, and addressing any guest inquiries or concerns. I always strive to go above and beyond to ensure that every guest has a memorable experience. I am also fluent in English and Mandarin, which allows me to effectively communicate with a diverse range of guests.中文回答:你好,我叫[你的名字]。
我很高兴能够参加前台面试。
我对提供优质的客户服务有着强烈的热情,我相信我在酒店行业的经验已经为我在这个岗位上做好了准备。
在我之前的工作中,我负责办理客人的入住和退房手续,处理预订事宜,并解答客人的问题和疑虑。
我总是努力超越期望,确保每一位客人都有一个难忘的体验。
我也精通英语和普通话,这使我能够有效地与各种客人进行沟通。
酒店英语面试问题及回答
酒店英语面试问题及回答酒店英语面试问题及回答三1、At what point did you choose this career?I knew that I wanted to pursue information systems technology about my sophomore year in college. It was then that I realized that my hobby (computers) was taking up most of my time. My favorite courses were IT courses. I also realized that I was doingcomputer-oriented work-study that I enjoyed so much I would have done it for free.2、What specific goals have you established for your career?My goals include becoming a Certified Financial Advisor so I can obtain a better working knowledge of financial research analysis, which would allow me contribute to my client base as a better financial consultant since I would have that e*tra insight into the companies they are seeking to invest in. Also this is the foundation block to advancing my career to portfolio manager or even branch office manager.3、What will it take to attain your goals, and whatsteps have you taken toward attaining them?I’ve already done some research on other workers at Merrill Lynch to see how they achieved similar goals.I know that Merrill Lynch encourages the pursuit and will reimburse for tuition of a graduate degree. I plan on pursuing a MBA to give me an even more e*tensive knowledge of business and financial analysis.4、How did you handle a challenge?-During a difficult financial period, I was able to satisfactorily negotiate repayment schedules with multiple vendors.-When the software development of our new product stalled, I coordinated the team which managed to get the schedule back on track. We were able to successfully troubleshoot the issues and solve the problems, within a very short period of time.-A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the account on a day-to-day basis, in order to keep the business5、When you’re asked what your greatest weakness is, try to turn a negative into a positive.For e*ample, a sense of urgency to get projects completed or wanting to triple-check every item in a spreadsheet can be turned into a strength. i.e. you are a candidate who will make sure that the project is done on time and your work will be close to perfect.Weakness-When I’m working on a project, I don’t want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule.-Being organized wasn’t my strongest point, but I implemented a time management system that really helped my organization skills.-I like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it. However, I’ve come to a good balance by setting up a system to ensure everything is done correctly the first time.-I used to wait until the last minute to set appointments for the coming week, but I realized that scheduling in advance makes much more sense.Strength-When I’m working on a project, I don’t want justto meet deadlines. Rather, I prefer to complete the project well ahead of schedule.-I have e*ceeded my sales goals every quarter and I’ve earned a bonus each year since I started with my current employer.-My time management skills are e*cellent and I’m organized, efficient, and take pride in e*celling at my work.-I pride myself on my customer service skills and my ability to resolve what could be difficult situations.。
酒店前台接待面试自我介绍英语
酒店前台接待面试自我介绍英语Good morning, esteemed panel. Thank you for affording me this opportunity to introduce myself for the position of Hotel Front Desk Receptionist. My name is [Your Name], and I am excited to share with you my qualifications, experience, and enthusiasm for this role.I hold a degree in Hotel Management from [University Name], which has provided me with a solid foundation in the principles and practices of the hotel industry. During my academic journey, I specialized in Front Office Operations, a field that has allowed me to develop a deep understanding of customer service, reservation systems, and hotel policies. Additionally, I have completed several courses in intercultural communication, enabling me to effectively engage with guests from diverse backgrounds.My professional experience has been equally enriching. I have worked as a Front Desk Receptionist at [Previous Hotel Name] for the past three years, where I have honed my skills in guest relations, room reservations, and handling emergency situations.I pride myself on my ability to multitask, maintain a high level of organization, and deliver exceptional customer service. My proficiency in various hotel software and reservation systems, such as [Specific Software Names], allows me to efficiently manage guest bookings and inquiries.Moreover, I possess strong interpersonal skills and a natural ability to build rapport with guests. I believe that the key to providing excellent customer service lies in understanding the needs and expectations of each individual guest. To this end, I always strive to maintain a friendly and professional demeanor, ensuring that guests feel welcomed and valued.In terms of teamwork, I have a collaborative spirit and a willingness to contribute to the overall success of the hotel. I have worked closely with other departments, such as Housekeeping and Concierge, to ensure a seamless experience for our guests.I am also comfortable taking initiative and leading projects when necessary, as evidenced by my role in organizing several successful hotel events during my tenure at [Previous Hotel Name].Additionally, I am committed to continuous learning and professional development.I regularly participate in industry workshops and conferences to stay updated on the latest trends and best practices in hotel management. This commitment to personal growth ensures that I am always prepared to meet the changing needs of the hotel industry.I am excited about the opportunity to join your esteemed hotel and contribute to its continued success. I believe that my skills, experience, and passion for exceptional customer service will enable me to excel in the role of Front Desk Receptionist. I am confident that I can contribute to creating a memorable experience for every guest who walks through our doors.To summarize, I am a dedicated and motivated individual with a strong academic background and extensive professional experience in hotel management. I possess the skills, knowledge, and enthusiasm necessary to excel in the role of Front Desk Receptionist. I am looking forward to the opportunity to bring my unique perspective and talents to your team and contribute to the overall success of your hotel. Thank you for considering my application, and I look forward to the possibility of discussing my qualifications in more detail.在上面的自我介绍中,我使用了多个定语从句来丰富句子结构和内容,同时尽量使用了酒店行业相关的专业名词,如"Hotel Management", "Front Office Operations", "customer service", "reservation systems", "intercultural communication"等,以展示我对该领域的熟悉程度和专业性。
酒店面试简单英文稿三篇
酒店面试简单英文稿三篇酒店面试简单英文稿一:Title: Hotel Front Desk Receptionist InterviewIntroduction:Good morning/afternoon, my name is [Your Name], and I am here today for the interview for the position of Front Desk Receptionist at your esteemed hotel.I have always been passionate about the hospitality industry, and I believe that my skills and experience make me a suitable candidate for this role.Throughout my career, I have developed excellent communication and customer service skills, which I believe are crucial for this position.Experience:I have previously worked as a receptionist at [Previous Hotel Name], where I was responsible for welcoming and checking in guests, managing reservations, and assisting with any inquiries or issues.During my time at [Previous Hotel Name], I received positive feedback from guests for my friendly and professional approach, aswell as my ability to handle difficult situations with calmness and efficiency.I am confident that my experience in a similar role has prepared me well for the challenges and responsibilities of being a Front Desk Receptionist at your hotel.Skills:In addition to my experience, I possess strong organizational skills, attention to detail, and the ability to multitask effectively.I am proficient in using various hotel management software and systems, which will enable me to handle check-ins, check-outs, and manage guest requests efficiently.Moreover, I am fluent in English and have basic knowledge of [Additional Language(s)], which will allow me to communicate effectively with guests from diverse backgrounds.Why I am Interested:I am genuinely passionate about delivering exceptional customer service and ensuring that guests have a pleasant and memorable stay at the hotel.I am attracted to the opportunity to work in a dynamic and fast-paced environment, where I can utilize my skills and contribute to the overall success of the hotel.I believe that working at your hotel will provide me with the chance to further develop my skills and grow professionally within the hospitality industry.Conclusion:Thank you for considering my application for the position of Front Desk Receptionist.I am confident that my experience, skills, and passion for the hospitality industry make me a strong candidate for this role.I look forward to the opportunity to contribute to the success of your hotel and create memorable experiences for your guests. Thank you.Word Count: 316 wordsNote: Please note that the word count is below 1000 words as per your requirement. If you need a longer version, please let me know, and I will be happy to provide an extended version.酒店面试简单英文稿二:Title: Hotel Housekeeping InterviewIntroduction:Good morning/afternoon, my name is [Your Name], and I am delighted to be here today for the interview for the position of Housekeeper at your prestigious hotel.I have always been passionate about maintaining cleanliness and ensuring a comfortable environment for guests, and I believe that my skills and experience make me a suitable candidate for this role. Throughout my career, I have developed excellent attention to detail, time management, and organizational skills, which I believe are crucial for this position.Experience:I have worked as a Housekeeper at [Previous Hotel Name], where I was responsible for cleaning and maintaining guest rooms, public areas, and ensuring high standards of cleanliness and hygiene. During my time at [Previous Hotel Name], I received positive feedback from both guests and supervisors for my thoroughness, efficiency, and ability to work independently.I am confident that my experience in a similar role has prepared me well for the challenges and responsibilities of being a Housekeeper at your hotel.Skills:In addition to my experience, I possess excellent communication skills, which enable me to effectively communicate with guests and colleagues.I am familiar with different cleaning techniques, products, and safety procedures, ensuring a clean and safe environment for guests and staff.Moreover, I am physically fit and capable of handling the physical demands of the job, such as lifting heavy objects or standing for long periods.Why I am Interested:I am genuinely passionate about providing a comfortable and clean environment for guests, ensuring that they have a memorable stay at the hotel.I am attracted to the opportunity to work in a team-oriented environment, where I can contribute to the overall success of the hotel by maintaining high standards of cleanliness.I believe that working at your hotel will provide me with the chance to further develop my skills and grow professionally within the hospitality industry.Conclusion:Thank you for considering my application for the position of Housekeeper.I am confident that my experience, skills, and passion for maintaining cleanliness make me a strong candidate for this role.I look forward to the opportunity to contribute to the success of your hotel and ensure a comfortable and enjoyable experience for your guests. Thank you.Word Count: 318 wordsNote: Please note that the word count is below 1000 words as per your requirement. If you need a longer version, please let me know, and I will be happy to provide an extended version.酒店面试简单英文稿三:Title: Hotel Restaurant Server InterviewIntroduction:Good morning/afternoon, my name is [Your Name], and I am thrilled to be here today for the interview for the position of Restaurant Server at your renowned hotel.I have always been passionate about providing exceptional service and ensuring a delightful dining experience for guests, and I believe that my skills and experience make me a suitable candidate for this role.Throughout my career, I have developed excellent communication, teamwork, and attention to detail, which I believe are crucial for this position.Experience:I have previously worked as a Server at [Previous Restaurant Name], where I was responsible for taking orders, serving food and beverages, and ensuring guest satisfaction.During my time at [Previous Restaurant Name], I received positive feedback from guests for my friendly and professional approach, as well as my ability to anticipate their needs and provide personalized recommendations.I am confident that my experience in a similar role has prepared me well for the challenges and responsibilities of being a Restaurant Server at your hotel.Skills:In addition to my experience, I possess excellent knowledge of food and beverage offerings, allowing me to provide accurate information and make informed recommendations to guests.I am familiar with POS (Point of Sale) systems and have the ability to handle transactions accurately and efficiently.Moreover, I am a quick learner and can adapt to different service styles and protocols, ensuring a seamless and enjoyable dining experience for guests.Why I am Interested:I am genuinely passionate about delivering exceptional service and creating memorable dining experiences for guests.I am attracted to the opportunity to work in a dynamic and diverse environment, where I can showcase my skills and contribute to the overall success of the hotel’s restaurant.I believe that working at your hotel will provide me with the chance to further develop my skills and grow professionally within the hospitality industry.Conclusion:Thank you for considering my application for the position of Restaurant Server.I am confident that my experience, skills, and passion for providing exceptional service make me a strong candidate for this role.I look forward to the opportunity to contribute to the success of your hotel and create memorable dining experiences for your guests. Thank you.Word Count: 316 wordsNote: Please note that the word count is below 1000 words as per your requirement. If you need a longer version, please let me know, and I will be happy to provide an extended version.。
酒店前台面试英语口语自我介绍范文
酒店前台面试英语口语自我介绍范文英文回答:Good morning/afternoon, my name is [Your name] and I am here to interview for the Front Desk Receptionist position.I have been working in the hospitality industry for over five years, and I have a strong track record of providing excellent customer service.In my previous role at [Previous hotel name], I was responsible for a wide range of tasks, including greeting guests, checking them in and out, answering phones, and resolving guest inquiries. I also have experience in upselling hotel services and amenities, and I am proficient in using hotel software and systems.I am a highly motivated and results-oriented individual with a passion for the hospitality industry. I am confident that I can use my skills and experience to make a valuable contribution to your team.Thank you for your time and consideration. I look forward to hearing from you soon.中文回答:早上/下午好,我叫 [您的姓名],我来面试前台接待员的职位。
酒店前台英语面试abc
酒店前台英语面试abc1. 简介酒店前台作为酒店的重要部门之一,扮演着重要的角色。
在酒店前台工作需要具备良好的英语沟通能力,并且在面试过程中也会考察候选人的英语水平。
本文将以面试为背景,从ABC三个方面来介绍酒店前台英语面试的要点。
2. A:自我介绍自我介绍是面试中的第一步,也是展示候选人英语能力的第一次机会。
以下是一个示例的自我介绍:Good morning/afternoon, my name is [姓名]. I am a [年龄] years old s tudent/graduate, majoring in [专业]. I am very excited to be here today and have the opportunity to interview for the position of hotel front desk.During my studies, I have developed strong communication and interperso nal skills, which I believe are essential for this position. I am fluen t in English, and I have also taken additional English courses to furth er improve my language proficiency.Besides my language skills, I am also a very organized and detail-orien ted person. I have had experience working in customer service roles, wh ich I believe have prepared me well for the challenges of working at th e front desk of a hotel.Thank you for considering my application. I am looking forward to the o pportunity to further discuss how my skills and experiences can contrib ute to your team.在自我介绍中,应该突出自己的英语能力以及与酒店前台相关的工作经验和技能。
酒店面试英语稿范文三篇
酒店面试英语稿范文三篇酒店面试英语稿范文一:Good morning/afternoon/evening, my name is [Your Name], and I am very excited to be here today for the opportunity to interview for the position at your esteemed hotel. I have always been passionate about the hospitality industry, and I believe that my skills and experiences make me a strong candidate for this role.Firstly, let me introduce myself. I have a Bachelor’s degree in Hospitality Management from [University Name]. During my time at university, I gained valuable knowledge and practical experience in various areas of the hotel industry, including front office operations, food and beverage management, and guest services.In addition to my academic background, I have also completed internships at several renowned hotels. For example, I worked as a front desk intern at [Hotel Name], where I was responsible for checking guests in and out, answering phone calls and providing information about hotel facilities and services. This experience allowed me to develop excellent customer service skills and the ability to handle multiple tasks efficiently.Furthermore, I have strong communication and interpersonal skills, which I believe are crucial in the hotel industry. I am fluent in English and Mandarin, and I am comfortable communicating with people from diverse cultural backgrounds. I am confident in my ability to provide exceptional service to guests and ensure that their needs are met.Moreover, I am a highly organized and detail-oriented individual. I have a proven track record of managing reservations, handlingcomplaints, and resolving conflicts in a professional and timely manner. I am also proficient in using various hotel management software and systems, which I believe will be beneficial in streamlining operations and increasing efficiency.In conclusion, I am confident that my education, experience, and skills make me a strong candidate for this position. I am passionate about the hotel industry and committed to providing exceptional service to guests. I am eager to contribute to the success of your hotel and I would be honored to be a part of your team. Thank you for considering my application, and I look forward to the opportunity to discuss my qualifications further.Thank you.酒店面试英语稿范文二:Good morning/afternoon/evening, my name is [Your Name], and I am delighted to have the opportunity to interview for the position at your prestigious hotel. I believe that my experience and skills align perfectly with the requirements of this role, and I am eager to contribute to the success of your hotel.To begin with, I have a strong background in the hospitality industry. I have worked in various hotels over the past five years, gaining valuable experience in different departments such as front office, food and beverage, and housekeeping. These experiences have allowed me to develop a comprehensive understanding of hotel operations and the ability to handle various tasks efficiently. In my previous position as a front desk supervisor at [Hotel Name], I was responsible for overseeing the daily operations of the front desk, ensuring smooth check-in and check-out processes, andresolving guest complaints. I also played a key role in training new staff members and implementing new procedures to improve guest satisfaction. Through these experiences, I have developed excellent leadership and problem-solving skills, which I believe are essential in a fast-paced hotel environment.Moreover, I am a highly customer-focused individual. I understand the importance of providing exceptional service and ensuring that guests have a positive experience during their stay. I am attentive to their needs, proactive in addressing any issues that may arise, and always strive to exceed their expectations. I believe that my friendly and approachable demeanor, combined with my ability to remain calm under pressure, makes me a valuable asset to any hotel team.Additionally, I am proficient in using various hotel management software and systems, including property management systems and reservation systems. I am confident in my ability to quickly adapt to new technologies and utilize them to streamline operations and improve efficiency.In conclusion, I am confident that my experience, skills, and passion for the hospitality industry make me an ideal candidate for this position. I am excited about the opportunity to contribute to the success of your hotel and provide exceptional service to your guests. Thank you for considering my application, and I look forward to discussing my qualifications further.Thank you.酒店面试英语稿范文三:Good morning/afternoon/evening, my name is [Your Name], and I am thrilled to be here today to interview for the position at your esteemed hotel. I have a genuine passion for the hospitality industry, and I believe that my skills and enthusiasm make me a strong candidate for this role.Firstly, allow me to introduce myself. I have a Bachelor’s degree in Hotel Management from [University Name]. Throughout my academic journey, I have gained a solid foundation in various aspects of the hotel industry, including front office operations, event management, and revenue management. I have also had the opportunity to participate in several industry-related workshops and seminars, which have further enhanced my knowledge and skills.In addition to my education, I have practical experience working in hotels. I have held positions such as front desk agent and guest service representative, where I was responsible for greeting guests, handling reservations, and ensuring their satisfaction throughout their stay. These experiences have allowed me to develop excellent customer service skills and the ability to handle challenging situations with professionalism and empathy.Furthermore, I possess strong communication and interpersonal skills. I am fluent in English, Mandarin, and French, which enables me to effectively communicate with guests from different cultural backgrounds. I have a natural ability to build rapport with others, and I genuinely enjoy interacting with people and ensuring that their needs are met.Moreover, I am a detail-oriented individual with strong organizational skills. I have a proven track record of managingmultiple tasks simultaneously, responding to guest inquiries promptly, and resolving issues in a timely manner. I am also proficient in using various hotel management software and systems, which I believe will contribute to the efficiency and effectiveness of the hotel’s operations.In conclusion, I am confident that my education, experience, and skills make me a suitable candidate for this position. I am eager to contribute to the success of your hotel and provide exceptional service to your guests. Thank you for considering my application, and I look forward to the opportunity to discuss my qualifications further.Thank you.。
酒店英语面试常见问题(优秀8篇)
酒店英语面试常见问题(优秀8篇)Could you introduce yourself in english?/ Why don"t you start with telling us about yourself这次帅气的小编为您整理了8篇酒店英语面试常见问题,希望能够满意亲的需求。
篇一:酒店面试英语自我介绍篇一Good morningafternoon everyone! it is my honor to be here and i really appreciate you offer me the chance of interview 。
now i will introduce myself first 。
my name is……from xiangfan in hubei province.Im an honest, reonsible, and warm-hearted person. i can adapt different environments quickly 。
second i like this kind of field very much and i take it as my career 。
till now i have one year experience in this field. As a 2 years man, id like to experience more to enrich myself and then it can help me to laid good foundation for my future career 。
there is no use doing what we love ,we must love we do just like the field. at the same time, i am really proud of myself applying for this job.I hope you can give me a chance and i will try my bestto do it better. finally , i hope your hotel can become the best one among hotel industry.Thanks for your time.篇二:酒店面试英语自我介绍篇二Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 29 years old, born in Hunan province. I graduated from Hunan University. My major is Accounting. And I got my bachelor degree after my graduation in the year of 2002. I spent most of my time on study, and I’ve passed CET-6 during my university.I performed various office and accounting tasks such as payroll, Accounts Payable, and Accounts Receivable.I having achieved many goals in my career of corporate accounting and financial services, I am interested in expanding my professional horizons by seeking new challenges in the area of accounting. I have 4 years of successful financial management experience. I am interested in a positioin with your firm. I am able to work under great pressure. I believe my education andwork experiences have given me the opportunity to develop the qualifications you are seeking.Thank you for your time and consideration.篇三:酒店英语面试常见问题篇三问题一:please tell me your work experience.(请告知我你的工作阅历。
面试酒店前台英文自我介绍
面试酒店前台英文自我介绍面试酒店前台英文自我介绍近些年来,在我国经济快速发展的`背景之下,我国的酒店行业也经历了一个飞速发展的时期。
酒店前台面试时怎么自我介绍呢?下面就随爱汇网店铺一起来了解下吧!面试酒店前台英文自我介绍篇1my name is yushra . i'm 22 years old . i left school in year 2015 and started working as data operator and then i moved to accenture as an accounts payable officer.i love meetings challenges because they enhance my capacity and ability and more important as an fresher i want to develop my profession.i am strong willed and and a team player that can easily get along with others. i enjoy challenges i believe in value, vision, and action. ii am a self motivator in anyway. i always challenge myself to feel me better and i give my all to a work and always looking ahead to the next one at hand.i am very happy if i successfully completing one and moving on the next one. i always believe this "treat your company as your own business"so you'll love working each morning.面试酒店前台英文自我介绍篇2good morning. it's a pleasure for me present myself. my name is xx, and i am a candidate for the position of supervisor of receptioni completed my hospitality management degree in ireland. i have been working in jury's inn christ church (the largest local hotel chain in ireland) for more than six years. i was working in the bar, restaruant and kitchen. in 2015, i moved to the receptiondepartment, and i was promoted to the supervisor in the reception area. i have the knowledge of customer care, service procedure, haccp, computer skills, communication skills ect. i also speak fluent english.during the one and half years working in xx hotel ,i am responsibility for the day to day running面试酒店前台英文自我介绍篇3很高兴能有机会来贵酒店面试,我叫xx-x,今年20岁,我毕业于广州市华南师范大学。
酒店前台英语面试abc
Key Sentences(重点句子)780.Why are you leaving your present job?你为何要离开现职呢?781.I'm desirous to leave my present employment so that I can improve my position and have more responsibilities.我希望离开现职就是为了提高我的职位和获得更多的责任。
782.I'd like you to tell me some of what you've been doing recently.我想请你告诉我你最近一直在做什么?783.Every day I go to work on time to guarantee the proper operation of the front desk.我每天按时上班,以保证前台工作的顺利进行。
784.We accept booking,tell about room rates,find outhow the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations,change rooms or extend a reservation,we should always offer our help with courtesy.我们接受订房、解释房价、看顾客以什么方式结算,帮助顾客入住及结账。
如果有顾客要求取消预订、换房间或延长住宿时间,我们总是给予周到服务。
785.In what way do most clients check out?多数顾客以什么方式结账?786.Most clients check out by credit card,traveller's cheques or Master card.Our hotel doesn't accept personal cheques.多数顾客用信用卡、旅行支票或万事达卡结账。
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手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------酒店前台英语面试Key Sentences(重点句子)780.Why are you leaving your present job?你为何要离开现职呢?781.I'm desirous to leave my present employment so that I can improve my position and have more responsibilities.我希望离开现职就是为了提高我的职位和获得更多的责任。
782.I'd like you to tell me some of what you've been doing recently.我想请你告诉我你最近一直在做什么?783.Every day I go to work on time to guarantee the proper operation of the front desk.我每天按时上班,以保证前台工作的顺利进行。
784.We accept booking,tell about room rates,find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations,change rooms or extend a reservation,we should always offer our help with courtesy.我们接受订房、解释房价、看顾客以什么方式结算,帮助顾客入住及结账。
如果有顾客要求取消预订、换房间或延长住宿时间,我们总是给予周到服务。
785.In what way do most clients check out?多数顾客以什么方式结账?786.Most clients check out by credit card,traveller's cheques or Master card.Our hotel doesn't accept personal cheques.---------------------------------------------------------精品文档---------------------------------------------------------------------手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------多数顾客用信用卡、旅行支票或万事达卡结账。
我们不接受个人支票。
787.How do you deal with a reservation mix-up?你们如何处理订房出现的差错?788.If we are booked solid,I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.如果所有房间都已订完,我先向顾客道歉,然后请他们坐下休息,我为他们另外联系一个宾馆。
789.What would you do if the guest's total bill exceeds the credit limit?如果顾客的账单超过信用卡限额怎么办?790.I would ask if the guest is willing to pay the difference by cash.If not,I'll try to get permission from the office which set the limit to extend credit over that amount.我先征求顾客意见,看他是否愿意用现金支付差价。
如果不愿意的话,我就和发卡机关联系,看能不能扩大限额度。
791.Why are you interested in working with our hotel?你为何对到我们宾馆工作感兴趣?792.My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.我过去的经验同这份工作密切相关,我有信心把它做好。
因此我很想得到这一职位。
793.Don't you like the work?你不喜欢那份工作吗?---------------------------------------------------------精品文档---------------------------------------------------------------------手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------794.I liked the work. However,the hotel is too small for me to widen my experience.我喜欢那份工作,但那家宾馆太小了,难以增长我的工作经验。
795.There are not many foreign guests in the hotel.As an Eng-lish major,I'd like to take a more challenging job.That's the reason why I want to come here for a job.我们那家宾馆没有多少外国客人,作为一名英语专业的学生,我想做一些更具挑战性的工作。
这就是我为什么要来此应聘的原因。
796.How long have you been working there?你在那儿干多长时间了?797.I've been working there since 1996.我从1996年起就在那家宾馆工作。
Dialogue A(I= Interviewer主试人A= Applicant申请人)A:Excuse me. May I see Mr. John Watt,the manager?I:It's me. What can I do for you?A:I have come at your invitation for an interview.Nice to meet you,Mr Watt.I:Nice to meet you,too.Please sit down.A:Thank you,Sir.I:I've invited several candidates to come today.You are the first one to have arrived. I hope that the early bird will catch the worm.A:I hope so.---------------------------------------------------------精品文档---------------------------------------------------------------------手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------I:May I have your name?A:I am Beijiang Zhang.I:How do you spell your surname?A:Zhang——Z.H.A.N.G.I:Now tell me what university you were graduated from.A:I was graduated from Nanjing University.I:What was your major in the university?A:My major is English.I:No wonder you speak English so fluently.A:Thank you for your compliment,sir.I:Where are you working now?A:I'm working at Baodao Hotel.I:I would like you to tell me some of what you have been doing recently.A:OK.Every day I go to work on time to guarantee the proper operation of the front desk.We accept booking,tell about room rates,find out how the bill will be paid and help the guests to check in and check out. When some guests want to have cancellations,change rooms or extend a reservation,we should always offer our help with courtesy.I:In what way do most clients check out?A:Most clients check out by credit card,traveller's cheques or Master Card.Our hotel doesn't ---------------------------------------------------------精品文档---------------------------------------------------------------------手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------accept personal cheques.I:How do you deal with a reservation mix-up?A:If we are booked solid,I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.I:What would you do if the guest's total bill exceeds the credit limit?A:I would ask if the guest is willing to pay the difference by cash.If not,I'll try to get permission from the office which set the limit to extend credit over that amount.I:You seem to have done a good job.Why would you come here to apply for the job?A:Ours is a small hotel.There are not many foreign guests every year.As an English major,I'd like to take a more challenging job.That's the reason why I want to come and work in your hotel.I:How long have you been working there?A:I've been working there since 1996.I:Could you tell me your expectation in salary?A:The average salary for department managers is OK.I:Have you got any other extra requirements?A:No.I:We'll grant you a commencing salary of 3,500 yuan a month.Is that acceptable to you?A:I think to.I:How can we contact you about our final decision?---------------------------------------------------------精品文档---------------------------------------------------------------------手册,应有尽有----------------------------------------------------------------------------------------------------------------------------------------------------------A:You can call me at this number during the work hours.I:We'll get in touch with you by next Monday. Thank you,Mr. Zhang for your interest in our hotel.A:Thank you,Mr. Watt.I hope to see you again.I:I hope so.Notes 注释1.It's me.我就是。