市场营销英语论文
英文市场营销策略范文
英文市场营销策略范文Marketing StrategyIntroduction: In today's highly competitive business environment, having an effective marketing strategy is crucial for the success and growth of any organization. A well-planned and executed marketing strategy helps a company to identify and target its potential customers, differentiate its products or services from competitors, and ultimately drive sales and profitability. This essay will outline a comprehensive marketing strategy for a fictional company called XYZ Ltd., which operates in the technology industry.Target Market Analysis: Before developing a marketing strategy, it is important to identify and understand the target market. XYZ Ltd. primarily targets tech-savvy individuals aged 18-35 who are early adopters of new technologies. These individuals are highly active on social media platforms and are interested in the latest gadgets and innovations. They are educated and have disposable income to spend on high-end technology products.Marketing Objectives: The marketing objectives of XYZ Ltd. are as follows:1.Increase brand awareness among the target market by 20% within thenext year.2.Increase market share by 10% within the next two years.3.Increase customer loyalty and repeat purchases by 15% within thenext year.4.Increase online sales by 30% within the next year.Marketing Mix:1.Product: XYZ Ltd. will focus on developing innovative and high-quality technology products that meet the needs and desires of its target market. This includes smartphones, tablets, laptops, and smart home devices. Constant research and development will beconducted to stay ahead of the competition.2.Price: XYZ Ltd. will adopt a premium pricing strategy to positionitself as a high-end brand in the market. The price will reflect the quality and innovation of the products. In addition, periodic discounts and promotions will be offered to attract price-sensitive customers.3.Place: XYZ Ltd. will primarily sell its products through onlinechannels, such as its e-commerce website and third-party online marketplaces. This will ensure a wider reach and convenience for customers. In addition, partnerships with retail stores will be established to showcase the products and provide a hands-onexperience to customers.4.Promotion: XYZ Ltd. will utilize various promotional strategies tocreate brand awareness and drive sales. These strategies include: o Social Media Marketing: Engaging with the target market through platforms like Facebook, Instagram, and Twitter.Regular posts, contests, and giveaways will be conducted tokeep the audience engaged.o Influencer Marketing: Collaborating with popular tech influencers and bloggers to endorse the products and reach awider audience.o Content Marketing: Creating informative and engaging content, such as blog posts, videos, and tutorials, toeducate and entertain the target market.o Public Relations: Partnering with relevant media outlets to get product reviews and features in magazines, newspapers,and online publications.o Events and Sponsorships: Participating in industry trade shows and sponsoring technology-related events to showcasethe products and build brand credibility.Marketing Implementation: To ensure the successful implementation of the marketing strategy, XYZ Ltd. will establish a dedicated marketing team responsible for executing and monitoring the various marketing activities. This team will work closely with the product development team to align marketing efforts with product launches and updates. Regular feedback and analysis will be conducted to measure the effectiveness of the marketing initiatives and make necessary adjustments.Conclusion: In conclusion, a well-defined and executed marketing strategy is essential for the success of any organization. XYZ Ltd. will focus on targeting the tech-savvy individuals aged 18-35 by developing innovative products, adopting a premium pricing strategy, utilizing online channels for distribution, and implementing various promotional strategies. By setting clear marketing objectives and continuously monitoring and adjusting the marketing efforts, XYZ Ltd. aims toincrease brand awareness, market share, customer loyalty, and online sales in the coming years.。
市场营销策略Marketing-Strategy大学毕业论文外文文献翻译及原文
毕业设计(论文)外文文献翻译文献、资料中文题目:市场营销策略文献、资料英文题目:Marketing Strategy文献、资料来源:文献、资料发表(出版)日期:院(部):专业:班级:姓名:学号:指导教师:翻译日期: 2017.02.14市场营销策略1 市场细分和目标市场策略具有需求,具有购买能力并愿意花销的个体或组织构成了市场。
然而,在大多数市场中,购买者的需求不一致。
因此,对整个市场采用单一的营销计划可能不会成功。
一个合理的营销计划应以区分市场中存在的差异为起点,这一过程被称为市场细分,它还包括将何种细分市场作为目标市场。
市场细分使公司能更加有效地利用其营销资源。
而且,也使得小公司可以通过集中在一两个细分上场上有效地参与竞争。
市场细分的明显缺点是,其导致了比单一产品、单一大市场策略更高的生产和营销成本。
但是,如果市场细分得当的话,更加符合消费者的需求,实际上将生产更高的效率。
确定目标市场有三种可供选择的策略,它们是统一市场、单一细分市场和多重细分市场。
统一市场策略即采取一种营销组合用到一个整体的、无差异的市场中去。
采取单一细分市场策略,公司仍然仅有一种营销组合,但它只用在整个市场的一个细分市场中。
多重细分市场策略需要选择两个或更多的细分市场,并且每个细分市场分别采用一种单独的营销组合。
2 产品定位管理者将注意力集中于一种品牌,并以恰当的方式将其与类似的品牌相区分,但这并不意味着该品牌就一定能够最后赢利。
因此,管理者需要进行定位,即塑造与竞争品牌和竞争对手的其他品牌相关的自我品牌形象。
市场营销人员可以从各种定位策略中加以选择。
有时,他们决定对某一特定产品采用一种以上的策略。
以下是几种主要的定位策略:2.1与竞争者相关的定位对一些产品来说,最佳的定位是直接针对竞争对手。
该策略特别适用于已经具有固定的差别优势或试图强化这种优势的厂商。
为排挤微处理器的竞争对手,Intel公司开展了一项活动使用户确信它的产品优于竞争对手的产品。
外文文献(市场营销策略)
Marketing StrategyMarket Segmentation and Target StrategyA market consists of people or organizations with wants,money to spend,and the willingness to spend it.However,within most markets the buyer' needs are not identical.Therefore,a single marketing program starts with identifying the differences that exist within a market,a process called market segmentation, and deciding which segments will be pursued ads target markets.Marketing segmentation enables a company to make more efficient use of its marketing resources.Also,it allows a small company to compete effectively by concentrating on one or two segments.The apparent drawback of market segmentation is that it will result in higher production and marketing costs than a one-product,mass-market strategy.However, if the market is correctly segmented,the better fit with customers' needs will actually result in greater efficiency.The three alternative strategies for selecting a target market are market aggregation,single segment,and multiple segment.Market-aggregation strategy involves using one marketing mix to reach a mass,undifferentiated market.With a single-segment strategy, a company still uses only one marketing mix,but it is directed at only one segment of the total market.A multiple-segment strategy entails selecting two or more segments and developing a separate marketing mix to reach segment.Positioning the ProductManagement's ability to bring attention to a product and to differentiate it in a favorable way from similar products goes a long way toward determining that product's revenues.Thus management needs to engage in positioning,which means developing the image that a product projects in relation to competitive products and to the firm's other products.Marketing executives can choose from a variety of positioning strategies.Sometimes they decide to use more than one for a particular product.Here are several major positioning strategies:1.Positioning in Relation to a competitorFor some products,the best position is directly against the competition.This strategy is especially suitable for a firm that already has a solid differential advantage or is trying to solidify such an advantage.To fend off rival markers of microprocessors,Intel unched a campaign to convince buyers that its product issuperior to competitors.The company even paid computer makers to include the slogan,"Intel Inside" in their ads.As the market leader,Coca-Cola introduces new products and executes its marketing strategies.At the same time,it keeps an eye on Pepsi-Cola,being sure to match any clever,effective marketing moves made by its primary competitor.2.Positioning in Relation to a Product Class or AttributeSometimes a company's positioning strategy entails associating its product with(or distancing it from)a product class or attributes.Some companies try to place their products in a desirable class,such as"Made in the USA."In the words of one consultant,"There is a strong emotional appeal when you say,'Made in the USA'".Thus a small sportswear manufacturer,Boston Preparatory Co.is using this positioning strategy to seek an edge over large competitors such as Calvin Klein and Tommy Hilfiger,which don't produce all of their products in the U.S..3.Positioning by Price and QualityCertain producer and retailers are known for their high-quality products and high prices.In the retailing field,Sake Fifth Avenue and Neiman Marcus are positioned at one end of the price-quality continuum.Discount stores such as Target and Kmart are at the other.We're not saying,however,that discounters ignore quality;rather, they stress low prices.Penney's tired—and for the most part succeeded in—repositioning its stores on the price-quality continuum by upgrading apparel lines and stressing designer names.The word brands is comprehensive;it encompasses other narrower terms.A brand is a name and/or mark intended to identify the product of one seller or group of sellers and differentiate the product from competing products.A brand name consists of words,letters,and/or numbers that can be vocalized.A brand mark is the part of the brand that appears in the form of a symbol, design,or distinctive color or lettering.A brand mark is recognized buy sight bu cannot be expressed when a person pronounces the brand name.Crest,Coors,and rider for Ralph Lauren's Polo Brand.Green Giant(canned and frozen vegetable products)and Arm&Hammer(baking soda)are both brand names and brand marks.A trademark is a brand that has been adopted by a seller and given legal protection.A trademark includes not just the brand mark,as many people believe,but also the brand name.The Lanham Act of 1946 permits firms to register trademarks with the federal government to protect them from use or misuse by othercompanies.The Trademark Law Revision Act,which took effect in 1989,is tended to strengthen the the registration system to the benefit of U.S. Firms.For sellers,brands can be promoted.They are easily recognized when displayed in a store or included in advertising.Branding reduces price comparisons.Because brands are another factor that needs to be considered in comparing different products,branding reduces the likelihood of purchase decision based solely on price.The reputation of a brand also influences customer loyalty among buyers of services as well as customer goods.Finally,branding can differentiate commodities(Sunkist oranges,Morton salt,and Domino sugar,for example).PricingPricing is a dynamic process,Companies design a pricing structure that covers all their products.They change this structure over time and adjust it to account for different customers and situations.Pricing strategies usually change as a product passes through its life cycle.Marketers face important choice when they select new product pricing strategies.The company can decide on one of several price-quality strategies for introducing an imitative product.In pricing innovative products,it can practice market-skimming pricing by initially setting high prices to"skim"the maximum amount of revenue from various segments of the market.Or it can use market penetration pricing by setting a low initial price to win a large market share.Companies apply a variety of price-adjustment strategies to account for differences in consumer segments and situations.One is discount and allowance pricing,whereby the company decides on quantity,functional,or seasonal discounts,or varying types of allowances. A second strategy is segmented pricing, where the company sellers a product at two or more prices to allow for differences in customers, products, or locations. Sometimes companies consider more than economics in their pricing decisions,and use psychological pricing to communicate about the product's quality or value.In promotional pricing,companies temporarily sell their product bellow list price as a special-event to draw more customers,sometimes even selling below cost.With value pricing, the company offers just the night combination of quality and good service at a fair price. Another approach is geographical pricing, whereby the company decides how to price distant customers, choosing from alternative as FOB pricing,uniform delivered pricing, zone pricing, basing-point pricing, and freight-absorption pricing. Finally, international pricing means that thecompany adjusts its price to meet different world markets.Distribution ChannelsMost producers use intermediaries to bring their products to market.They try to forge a distribution channel—a set of interdependent organizations involved in the process of marking a product or service available for use or consumption by the consumers or business user.Why do producers give some of the selling job to intermediaries?After all,doing so means giving up some control over how and to whom the products are sold.The use of intermediaries results from their greater efficiency in marking goods available to target markets.Through their contacts, experience, specialization, and scales of operation,intermediaries usually offer the firm move value than it can achieve on its own efforts.A distribution channel moves goods from producers to customers.It overcomes the major time, place, and possession gaps that separate goods and services from those who would use them. Members of the marketing channel perform many functions. Some help to complete transactions:rmation.2.Promotion.3.Contact:finding and communicating with prospective buyers.4.Matching:fitting the offer to the buyer's needs, including such activities as manufacturing and packaging.5.Negotiation:reaching an agreement on price and other terms of the offer so that ownership or possession can be transferred.Other help to fulfill the completed transferred.1.Transporting and storing goods.2.Financing.3.Risk taking:assuming the risk of carrying out the channel work.The question is not whether these functions need to be performed, but rather who is to perform them. All the functions have three things in common:They use up scarce resource, they often can be performed better through specialization, and they can be shifted among channel members.To the extent that the manufacturer performs these functions, its costs go up and its prices have to be higher. At the same time, when some of these functions are shifted to intermediaries, the producer's costs and prices may be lower, but the intermediaries must charge more to cover the costs of their work. In dividingthe work of the channel, the various functions should be assigned to the channel members who can perform them most efficiently and effectively to provide satisfactory assortments of goods to target consumers.Distribution channels can be described by the number of channel levels involved. Each layer of marketing intermediaries that performs some work in brining the product and its ownership closer to the final buyer is a channel level. Because the producer and the final consumer both perform some work, they are part of every channel.When selecting intermediaries, the company should determine what characteristics distinguish the better ones. It will want to evaluate the the channel member's years in business, other lines carried, growth and profit record, co-operativeness, and reputation. If the intermediaries are sales agents, the company will want to evaluate the number and character of the other lines carried, and the size and quality of the sales force. If the intermediary is a retail store that wants exclusive or selective distribution, the company will want to evaluate the store's customers, location, and future growth potential.Understanding the nature of distribution channels is important, as choosing among distribution channels is one of the most challenging decisions facing the firm. Marketing intermediaries are used because they provide greater efficiency in marking goods available to target markets. The key distribution channel function is moving goods from producers to consumers by helping to complete transactions and fulfill the completed transaction. Distribution channels can be described by the number of channel levels, which can include no intermediaries in a direct channel, or one to several intermediaries in indirect channels.PromotionPromotion is one of the four major elements of the company's marketing mix. The main promotion tools——advertising, sales promotion, public relations, and personal selling——work together to achieve the company's communications objectives.People at all levels of the organization must be aware of the many legal and ethical issues surrounding marketing communications. Much work is required to produce socially responsible marketing communicating in advertising, personal selling, and direct selling. Companies must work hard and proactively at communicating openly, honestly, and agreeably with their customers and resellers.市场营销策略一、市场细分和目标市场策略具有需求,具有购买能力并愿意花销的个体或组织构成了市场。
市场营销(英文版)
Marketing (English Version) In today's fastpaced business world, marketing plays a pivotal role in the success of any organization. It is theart and science of understanding customer needs and creating products or services that satisfy those needs. Effective marketing strategies can differentiate a brand, increase customer loyalty, and drive business growth. Let's delve into the key aspects of marketing and explore how it can benefit your business.Marketing (English Version)The Heart of Business GrowthAt its core, marketing is about building relationships.It's about connecting with your audience in a way that resonates with their values and aspirations. To achieve this, a holistic approach is essential, one that integrates traditional tactics with digital innovation to create a seamless and engaging customer experience.Understanding the Customer JourneySegmentation and TargetingNot all customers are created equal, and effective marketing acknowledges this diversity. Segmenting your audience based on demographics, psychographics, behaviors, or other relevant factors allows you to tailor your message todifferent groups. This targeted approach ensures that your marketing efforts are more relevant and, consequently, more effective.The Power of StorytellingStories are a universal language that can evoke emotions and create lasting memories. In marketing, storytelling is a powerful tool that can humanize your brand and make it more relatable. By crafting narratives that align with yourbrand's values and mission, you can forge a deeper connection with your audience and inspire them to take action.Leveraging Digital ChannelsMeasuring SuccessMarketing is an investment, and like any investment, it needs to be measured for return. Key performance indicators (KPIs) such as conversion rates, customer acquisition costs, and customer lifetime value provide a clear picture of your marketing efforts' effectiveness. By analyzing these metrics, you can refine your strategies, optimize your budget, and ensure that your marketing activities contribute to your business's bottom line.Continuous ImprovementMarketing (English Version)The Art of Persuasion and EngagementThe essence of marketing lies in its ability to persuade and engage. It's not just about selling products; it's about selling an experience, a lifestyle, and a vision. Here's how businesses can harness the full potential of marketing to achieve their goals.Crafting a Compelling Brand IdentityInfluencing Consumer BehaviorUnderstanding the psychology behind consumer behavior is crucial for marketers. By identifying the triggers that lead to purchasing decisions, you can design campaigns that nudge potential customers towards conversion. This involves not only the rational aspects of product features and benefits but also the emotional appeal that can often be the deciding factor in a consumer's choice.The Role of Content MarketingContent marketing is the strategic creation and distribution of valuable, relevant, and consistent content to attract and retain a clearly defined audience. It's about educating your customers, entertaining them, and providing solutions to their problems. From blog posts to videos, infographics to podcasts, highquality content can establish your brand as an authority in your industry and build trust with your audience.Collaborating with InfluencersCustomer Engagement and Retention Ethical Marketing Practices。
市场营销毕业论文外文翻译中英文
附录附录A:Pricing StrategyRussell .S. WinnerPrice is the most flexible element in marketing mix. Unlike product and place, price may change extremely fast in current business environment. Pricing is a core part of corporate strategy, which determines the profitability, and market share the company takes. To optimize products price in this competitive environment, cost structure is not the only attribute need to be considered. We should also take product life circle, price sensitivity of target customers and competitive environment into account.Pricing for Stability ,Sometimes customers for industrial products are as concerned about price stability as they are about actual price levels. This is because it is difficult to develop profit forecasts and long-range plans when prices for products and services that constitute a substantial portion of the buyer’s costs fluctuate dramatically. Telephone rates for large users such as telemarketing firms and banks fall into this category. Such customers expect rates to rise over time. However, significant price hikes at random intervals play havoc with their planning processes. As a result, these firms would rather pay a somewhat higher average rate than be subjected to constant fluctuations. Forward contracts on raw materials play this role in many manufacturing industries.Competitive pricing describes a situation in which you try to price at the market average or match a particular brand’s price. This is appropriate when customers have not been persuaded that significant differences exist among the competitors and that they view the product in a commodity. It may also be necessary in a category with high fixed costs because any loss of sales volume drives down sales and generates less revenue to cover those costs.Competition and pricing, So far, the discussion about setting price has described two key elements of the marketing manager’ thinking: the marketing strategy and the value customers place on the product. The first is obviously an internal factor because the external elements affecting all decisions: customers.A third critical element in pricing decisions is the competition. Competitors’ prices act as a reference point, either explicitly (as shown in the value computations earlier in this chapter) or implicitly as a way to assess the price of the product in question. Competitors’ prices do not necessarily represent willingness to pay because the set of possible prices or marketing strategies may have been limited; that is, the competitors may not have an accurate idea of customers’ willingness to pay.Competitors’ CostsMarketing managers cannot make intelligent pricing decisions without having some estimate of the relative cost positions held by competitors. Even better are estimates of the actual costs. An understanding of the cost structure of the market provides at least two types of help. First, assuming that no brand would be priced below variable cost, cost estimates provide you with an idea of how low some competitors can price. This can be very useful in a price battle in which prices are going down. Second, cost estimates give you some idea of the margins in the category or industry. Using data on sales volume, which are usually easy to obtain, and information on marketing program costs, you can then estimate total profits. This can be important information in forecasting the likelihood that a product will stay in the market or estimating the amount of money a competitor has to put behind the brand strategy.Costs can be estimated in several ways. A common approach for manufactured products is to us reverse engineering to analyze the cost structure. You should purchase competitors’ products and take them apart, studying the costs of the components and packaging. For many products, managers can readily identify components and their costs in the market. If a component is proprietary, such as a custom microprocessor in a computer, the cost can be estimated by engineers or other personnel.Another way to estimate costs, or at least margins, is to use publicly available data on the competitors. Based on annual reports, 10Kstastments, and the like ,you can ascertain average margins. These can be assumed to apply directly to the cost estimation, especially if the product is a big component of total sales or if, as is often the case, the company tends to use accost plus percent markup pricing strategy.Particularly for manufactured products, it is possible to understand current costs andforecast future costs through the use of the experience curve. The conventional functional relationship assumed in experience curve economics is that costs are a decreasing function of accumulated experience, or production volume.The costs of delivering services are more difficult to estimate. Because the costs associated with service products such as labor and office space are largely fixed, you can estimate relative cost positions by examining the number of employees, looking at efficiency rations such as sales per employee, and assessing other similar measures, Again, it is particularly useful to understand the cost structure by becoming a customer of a competitor’s service.The role of costs ,We suggested earlier in this chapter that costs should have little to do with the pricing decision other than to act as a floor or lower limit for price. In a non-market-driven firm, full cost (variable costs plus some allocation for overhead) plus some target margin is used to set price. This approach totally ignores the customer: The resulting price may be either above or below what the customer is willing to pay for the product,Other problems exist with using costs to set price. First, there are at least four different kinds of costs to consider. Development costs are expenses involved in bringing new products to market. Often these costs are spread out over many years and sometimes different products. Should price be set to recover these costs and, if so, in what time period ? In some industries such as pharmaceuticals, patent protection allows companies to set the prices of prescription drugs high initially to recover development costs and then reduce them when the drugs come off patent and the generics enter the category. However, if there is no legal way to keep competitors out of the market, these costs must be viewed as sunk costs that do not affect decision making after the product is introduced into the market. Otherwise, the resulting price may be above customers’ perceived value. A second kind of cost is overhead costs such as the corporate jet and the president’s salary. These costs must ultimately be covered by revenues from individual products, but they are not associated with individual products but do not vary with sales volume. Finally, there are variable costs, the per-unit costs of making the product or delivering the service. Of course, these must be recovered by the price.Therefore, one problem with using costs to set price is that several kinds of costs arerelated in different ways to an individual product. When costs are used as the basis for setting price, you should ask “Which costs?” Are they costs related to marketing the product or product line or are they costs over which you have no control? Using price as a cost-recovery mechanism can lead to a mismatch between price and customers’ perceptions of value for your product or service.A second problem with using costs to set price, particularly variable or unit costs, is that they may be a function of volume and, as a result, may be difficult to know in advance when developing marketing plans. Even if this is not the case, unit costs may be related to the use of capacity, which is also uncertain.In most instances, customers do not really care what the firm’s costs are; as Drucker puts it, “Customers do not see it as their job to ensure manufacturers a profit.” Using cost increases to justify raising price generates little sympathy from customers, particularly industrial customers, because the price increase has just raised their costs, which they may not be able to pass along to their customers.Costs do play an important role in pricing: In the new product development process, the projected costs (however defined) and price determine whether a product is forecasted to be sufficiently profitable to be introduced.Pricing ObjectiveYour pricing policy can accomplish many different objectives for your product. Penetration PricingPenetration pricing or market share pricing entails giving most of the value to the customer and keeping a small margin. The objective is to gain as much market share as possible. It is often used as part of an entry strategy for a new product and is particularly useful for preventing competitive entry. First, there is less of the market for the competition to get if you have been successful in penetrating the market. Second, the economics of entry look less attractive if the price levels are low. Penetration pricing is also appropriate when experience or scale effects lead to a favorable volume-cost relationship and when a large segment of the potential customer base is price sensitive.There are some drawbacks to penetration pricing. It should not be used in a productcategory when there is a price-perceived quality relationship unless the marketing strategy is at the low end of perceived quality. In addition, if the product has a strong competitive advantage, this advantage is dissipated by pricing at an unusually low level. Another limitation of penetration pricing is that it is always more acceptable to customers to reduce price than to raise it. This limits the flexibility of this pricing approach in some situations.The opposite of penetration pricing is skimming or prestige pricing. Skimming gives more the cost-value gap to you than to the customer. This strategy is appropriate in a variety of situations. If there is a strong price-perceived quality relationship and the value proposition includes a positioning of the product at the high end of the market, this objective makes sense. It is also a reasonable objective when there is little chance of competition in the near future; however, the higher the price, the higher the margins(holding costs constant, of course)and thus the greater the chance that competition will enter because their economic calculations will look better. Skimming is also a good objective when costs are not related to volume and managers are therefore less concerned about building significant market share. Finally, skimming makes sense early in the product life cycle because the early adopters of a new technology are normally price insensitive.Return on Sales or Investment Pricing. Return on sales or investment pricing implies that you can set a price that delivers the rate of return demanded by senior management. As a result, investment pricing ignores both customer value and the competition. It is useful only when the product has a monopoly or near monopoly position so that the market will produce the needed sales volume at the price you set. This is typical of the pricing of regulated utilities such as gas and electricity.附录B:定价策略Russell .S. Winner价格是在营销组合是最灵活的要素,有别于产品等策略,价格可能发生变化非常快,在目前的经营环境。
市场营销英语的促销作文
市场营销英语的促销作文In the dynamic world of market competition, the art of promotion in marketing is akin to a maestro conducting an orchestra. Each element must be in harmony with the others, and the result should be a symphony that resonates with the audience, compelling them to act. 。
Effective promotion begins with understanding the customer. It's about identifying their needs, desires, and pain points. Once you have this insight, you can tailor your message to speak directly to them. This is where the language you use becomes crucial. It should not only inform but also inspire and persuade.Imagine a new smartphone entering the market. The promotion shouldn't just list features like '20MP Camera' or '128GB Storage'. Instead, it should paint a picture: "Capture life's fleeting moments in crystal-clear detail with our 20MP camera" or "Carry your world with you with 128GB of storage." This approach transforms mundane specifications into experiences and benefits that matter to the customer.Promotions must also be timely and relevant. They should leverage current trends, seasons, or events to make the product or service more appealing. For instance, a promotion for an accounting software during tax season could emphasize ease and accuracy: "Navigate tax season with confidence – our software ensures you don't miss a beat."Moreover, the call to action is the crescendo of the promotion. It should be clear, compelling, and easy to follow. Whether it's "Buy now and save 20%" or "Sign up today for a free trial," the call to action should make the next steps obvious and enticing.In crafting promotional content, simplicity is key. The message should be concise and to the point, avoiding jargon or complex language that could confuse the audience. The goal is to make the value proposition so clear that the customer feels they are making an informed and beneficial choice.Finally, consistency across all promotional materials reinforces the message and builds trust. Whether it's a social media post, an email campaign, or a billboard, the language and imagery should be cohesive, strengthening the brand and its promise.In conclusion, the essence of promotion in marketing lies in its ability to connect with the customer on a personal level, using language that is not just heard but felt. It's about creating a narrative that places the customer at the center, showing them how the product or service can enrich their lives. When done right, promotion doesn't just sell; it engages and transforms, leading to lasting relationships and brand loyalty. 。
市场营销英文论文
1. Executive summaryApple's new computer could erode sales of netbooks and tablet devices sold by PC makers, analysts say.Apple’s (APPL) new iPad, a lightweight device that browses the Web and delivers media, may serve as an alternative to netbooks and pose a threat to PC makers.Here are some of the markets in recent years about the situation iPad, marketing strategy and marketing mix.2. Situational analysis2.1 SWOT analysis2.1.1 Weaknesses:1. There are no facilities: Web Cam, so the limited support activities chat with your community.2. Operating System is not based on Mac Operating System, so questionable in terms of program development.3. Memory storage is too small. With a maximum capacity of 32 GB is too small for data storage for the needs of design, entertainment, and so forth, so that can not be said equivalent to a MacBook in terms of ability.4. with the number of applications over 140 items so extravagant in its users, and in addition it is also difficult to remove the battery.5. Multitasking capability is limited in; the more proves that iPad not synchronized with the notebook, because it is limited to the functional, so that it can be said iPad not a Smartphone, and not a notebook.6.Screen size is too small only 24.8 x18, 97×1, 34 cm, making uncomfortable when used for playing videos and reinforced by the lack of an HDMI port.2.1.2 Strengths:1.Sun screen effect: Many people are concerned about this, I specifically tested, the transferred to half brightness, almost no impact on reading, such as Transferred to the brightest, estimated effects will be much better, perfectly acceptable. Although the sun was not the kind of extreme midday sun, but the Asus notebook screen out a place to see do not have to read …2. batteries: batteries, do not know why some people say that the battery less than satisfactory, in fact, I play for a few days, feeling that the battery is very satisfied, continuous use are generally 8 hours or so right, the official data for the 10 hours, with WIFI + high-definition playback, then you may consume a little, feel, is the screen brightness on battery relatively large impact.3. USB charging: iPad directly through the USB connected to the Windows systems will not be charged, In the Mac system may be charged by USB. Some reports say that only under the Apple USB charger. I tested in my MacBook Pro under Windows7 does not work, estimates for the operating system instead of computer hardware, so Apple users can also charge the black bar.Headphones and speakers: iPad is not supplied headphones, and needs its own allocation. Headphone jack is a standard 3.5mm, can be connected to any headphone, and, like Apple'snotebook, iPhone's headphones as iPad remote control when the use of songs, seemingly M8 headphones can control it. Tone sounds and the iPhone is very similar to the high quality, there is not more evaluation.4.Data interface and charger: iPad use and iPhone, iPod Touch, like the data line, if you have these products, so congratulations to you, do not have extra time to go out with more than one line. IPod, like the appearance of power and very small, only iPad output current to be bigger, test iPod's power is also possible, but some of charging time president.5. Bluetooth: You can use any Bluetooth keyboard, needs a lot of code where the word is very convenient. Not tested Bluetooth stereo headphones, do not know whether to listen to songs.2.1.3 Opportunities:1. The door to video has been pried wide open—think video, video and more video at all levels of marketing.2. Mobile providers are taking one more step to being pure data providers. They have no choice—data wherever and whenever will be our reality and reaching people will only get easier.3. Advertising will evolve and create new opportunities to develop richer and more connected messaging. Check out Time’s thoughtful video below.4. If you can think of it, there will be an application to help sell it.5. The death march for bookstores will accelerate. Books will be cheaper and easier to access and start to integrate video. Yes my friend, Moby Dick and all your favorite classics will have embedded imagery.6. Words alone will feel naked. Expect commercials in books or contextual product placement.7. Hand out more shovels for the hole being dug for video stores. Just a few more feet to go.8. The movie studio will evolve into something else based on a different access and pay model.9. Look for vertical market applications that redefine entire industries. Start with healthcare.10. And of course, the bi ggest of opportunity of all: the idea that hasn’t be thought of (yet).2.1.4Threats:Besides the threat coming from the Amazons Kindle which has the same ability in the function that is as famous e-book, although in terms of design was mediocre. Amazon Kindle also have done backup on their online media from virus threats. Also in the sales package is cheaper than that sold iPad about $ 399, a book cover, power adapter, USB cable, Kindle Reader.In addition to the Amazon Kindle, iPad will get serious threat from Adam Notion inc in tablet PC format, and also has several advantages that can be claimed as iPad compete with NVIDIA chipset support is very supportive iperasional time so that more efficient, greater resolution is 1080 P compare with iPad only 576P/480P maximum resolution, and Adam tablet support Adobe Flash Player, and based on Android operating system. According to Adam’s plan will launch tablets in February 2010.Viewed from the development will be more interesting to see the Amazon Kindle, despite losing the specifications of the iPad, but by setting a price cheaper than iPad is a breakthrough from the Amazon, whereas the Adam Notion Inc that claims to have capabilities that exceed in the case iPad HDMI resolution, power consumption, to support applications, and operating system is still required proof of Adam’s side to compete with the iPad tablet PC segments. Having seen the development was not in accordance with iPad is heralded. One of themaccording to CEO Steve Jobs as saying Apple iPad is collaboration between the iPhone and the MacBook, just a large version of the iPhone, so that it can be said only iPad as tablet PCs. According iPad plan will be launched globally in March and April 2010. The specifications and from the observations are not in accordance with reality than not compatible with a variety of applications, licensing programs outside Apple, is also the threat from competitors' products.2.2 Industry analysisA company may play multiple roles; iPad current position in the market is mainly the market leaders and market challengers. The face of PC, iPad is the challenger; the face of other systems, Tablet PC, iPad is the leader. The market leader, in order to maintain its top position, can take three actions."Extension of the market: finding new customers develop new uses and improve product usage.Protection of market share: no status quo, innovation is the best defense strategy.Increase market share: product updates, quality strategy, multi-brand strategy, a large number of advertising strategies, strong sales promotion. "The role of challenger in the market does not have the winning conditions, do not easily play. But the market is unpredictable, iPad not necessarily always maintain the leading role, playing the Challenger is inevitable in every business, is the greatest challenge for iPad.2.3 Competitive analysisThe following are the five major competitors to iPad:2.3.1 RIM- PlayBook:About product performance and application, PlayBook may be more advantageous than the Samsung Galaxy Tab and may be the representative of the system configuration in the PC market. Of course, to buy Blackberry products not only its configuration, but also its professional performance in mobile communications and business applications. Especially it will be a right-hand man for business users, which is the largest advantage of PlayBook to competition.A)Strengths:1. Strong overall performance of products.2. The perfect support for Flash and Camera with Two HD-level3. Professional services on the e-mail.B)Weaknesses:1. On building sales channels are not professional.2. There are some limitations on the production is a very small part of the overall product to the mass market. Although PlayBook is not listed, but its hardware configuration is the current PC market to the highest standards, many users are looking forward to its actual performance. As the RIM's CEO Leslie Ball said "PlayBook three to four times faster than iPad."2.3.2 Android- Galaxy Tab:Galaxy Tab was seen as the most powerful and iPad competitive products in the current market. It is a branch of Samsung; Samsung has a strong technical base in the processor, display and production aspects of terminal equipment.A)Strengths:1. There are many alliances and partnerships, and product variety. Consumers have severaloptions for this product2. Wide product sales to attract more developers, the subsequent expansion of a large space.2.3.3 MeeGo:MeeGo have not yet produced the mainstream PC products. N900 listed before is more like a concept cell phone. MeeGo feature is that it implements the Maemo and MeeGo dual boot.A)Strengths:1. Products have a good compatibility and maturity of software and hardware.2. A large number of users of Nokia and the traditional PC industry's position of the Intel is another advantage.B)Weaknesses:1. Systems are imperfect and no actual product launch at all.2. There is no firm stance in improving the technical aspects of the system and lack of follow-up development efforts.3. Ovi without strong competitive platform for other products.2.3.4 WebOS:Although HP is the trump card, but the news spread very little about it with WebOS the PlamPad. HP previously announced that this product will eventually be used "Palm Pre" the trademark. It can be seen as Palm Pre larger version of the phone's screen and can provide a better view and more room for maneuver. Overall, PlamPad also difficult to leveraging iPad's position even more marginalized than MeeGo.A)Strengths:1. HP has great influence and improves the sales channels in the PC, consumer electronics and office equipment field.2. Palm still has a full appeal in the consumer groups.B)Weaknesses:1. It is not a competitive advantage when HP products in the market alone influence and Palm's development efforts.2. HP's product line is too wide to look after each other.2.3.5 Windows:A)Strengths:1. High market share and the user are very familiar to interface and applications.2. A variety of interfaces in the body and have good scalability.3. APP development easier, resources are more abundant.B)Weaknesses:Microsoft has strict rules in terms of design, which requires all devices Windows Phone 7 must have a good camera. One of the conditions, the camera must be at least 5 megapixels.The mobile for Windows Phone 7 limit to restrict camera access to a variety of applications. Thus, developers can not fully utilize the camera function.Although Windows Phone 7 device can record and upload videos and images, developers can not use image sensors to do other fun things like video chat.2.4 Customer analysis:Even though the iPad doesn’t officially become available for another week, awareness is strong among certain key demographic groups, according to a new report by leading market research company The NPD Group. NPD’s Apple iPad: Consumers’ Perceptions and Attitudes report found that awareness is highest among current Apple owners, (82 percent), consumers with $100,000 or greater income (80 percent), and 18-34 year olds (78 percent). Those demographic groups are the ones with the most interest in buying an iPad. Only 18 percent of all consumers surveyed expressed a real interest in owning an iPad while 27 percent of 18-34 year olds and 24 percent of Apple owners said they were extremely or very interested.One of the main reasons Apple owners are interested in the iPad is because it’s an Apple product. Thirty-seven percent cited “liking the Apple brand” as a top reason for their interest in the iPad. That tied with “multi-touch screen”, which was also the number one reason driving interest among 18-34 year olds. The 18-34 year old consumer is also the most likely to play music and access the internet on the iPad.For some consumers, and even among Apple owners, the prospect of spending $500 or more for a new device that doesn’t yet have a clear advantage over their other primary devices is unappetizing. Among the tech-savvy 18-34 year old demographic, 57 percent cited price as the number one reason they aren’t ready to buy; that’s 25 percent more than the overall percentage of non-interested buyers. Among Apple owners, 43 percent felt that the pricing was too expensive. But it’s not the price tag alone that’s making the iPad seem too expensive to these non-interested buyers. The other factor is that they are equating the iPad to a notebook or netbook replacement. Among 18-34 year olds and current Apple product owners “rather use a notebook or netbook instead” was cited by 51 percent and 44 percent respectively of those demographics as a reason not to buy.Even those key demographics who expressed the most interest in the iPad aren’t making a strong commitment to purchase an iPad in the near future and that mirrors what overall consumers are saying. When asked what the likelihood of purchasing an iPad in the next six months was, 9 percent of all consumers surveyed said they were “extremely or very likely” to do so, as did 10 percent of 18-34 years olds and 9 percent of Apple owners. But there were agreater number of consumers who were “not very likely” or “not likely at all” to purchase an iPad in the next six months. Sixty-six percent of both the all consumers surveyed and 18-34 year olds don’t foresee an iPad purchase in their future, and 60 percent of Apple owners felt the same way.2.5 Comments:Apple dominates the digital music market.Consumer focus, superb design and continuous innovation are the keys to Apple’s success.A healthy ecosystem has helped expand iPad’s use and spurred its rapid growth and adoption Content providers and competitive offerings pose a serious threat to iTunes but Apple has leverage to deal with it.Apple is well positioned to become the Entertainment Hub.3. Marketing Strategy3.1 Marketing and product objectivesMost of us who've been in the industry for more than the decade have an image of Mac market share: They're a niche product. Love them or hate them, they're boutique merchandise, with a few percentage points of market share. Macs are 5% of all computers as of January, according to NetMarketShare.However, let's take a closer look at those numbers: Apple's sales are skewed to premium PCs, priced at over $1,000. When you look at premium PCs alone, Apple has an astonishing 90% market share. That's right: Nine out of 10 PCs priced at $1,000 or more are Macs.But what does that do to my conclusion? I said Apple dominates the premium PC market, which is driving excellent revenue and profits, but that domination is dangerous. It doesn't leave Apple much room to grow in premium PCs. Moreover, premium PCs are a risky market to be in, because the growth is in under-$1,000 PCs and netbooks, a market in which Apple doesn't have many products.The iPad represents Apple's entry into the sub-$1,000 PC market, where there is much more room to grow.3.2 Market segmentation:Apple's product strategy is called a classic case of market segments. As far as possible with the traditional products in a different function to add more different is that Apple's strategy for a particular user experience based on user experience design products.When the mobility from the point of view. Similarly, Apple's products also include a variety of devices such as input from the keyboard and mouse to the multi-touch and so on. Apple's iPod player and iTunes use of vertical integration, with 160 million credit card users to establish a consumer relations, and provides a simple discovery, purchase and transfer of consumer experience. This is the key to Apple's market segmentation strategy can spread and coordination.3.5 CommentsGeneral Public is the BuyerApple must continually innovate and increase content to maintain market shareApple must maintain low price point avoid the public’s return to piracy4. Marketing mix4.1 Product:“A product is a bundle of attributes include features, functio ns, benefits and uses that exist for the purpose of exchange to satisfy both customer and organizational objectives. A product can be one or more of a good, an idea, an event, an activity, a person or an experience.”[2] Firms need to focus on the development, require products with a unique selling point.4.1.1 HardwareModel Wi-Fi Wi-Fi + 3G AnnouncementdateJanuary 27, 2010Release date April 3, 2010 April 30, 2010Display9.7 inches (25 cm) multitouch display at a resolution of 1024 ×768 pixels with LED backlighting and a fingerprint and scratch resistant coating.[9]Processor 1 GHz Apple A4 System on a chip Storage Fixed capacity of 16, 32, or 64 GBWireless Wi-Fi (802.11a/b/g/n), Bluetooth 2.1+EDRGeolocationEnvironmental sensors Accelerometer, ambient light sensor, magnetometer (for digitalcompass)Operating iOS 4.2.1systemBattery Built-in lithium-ion polymer battery; (10 hours video, 140 hours audio,1 month standby)Weight 1.5 lb (680 g) 1.6 lb (730 g) Dimensions 9.56 x 7.47 x .5 in (243 × 190 × 13 mm)Mechanicalkeys Home, sleep, volume rocker, screen rotation lock, (mute switch oniOS4.2).4.2 Pricing:Pricing decisions are subject to an incredibly complex array of environmental and competitive forces.Price is most important for a product because it can help producer to attract customer and it can influence customer’s decision because it resembles what the buyer value most.As iPad starting price is only $499,forcing other firm, like ASUS and MSI, to adjust their tablet PC pricing strategy. Previously, Asus and other PC man ufacturers’ pricing strategy is that their Tablet PC price is 20%~30%lower than Apple, and they expected the price of Apple Tablet PC is $ 1,000.4.3 Place:The iPad represents Apple's entry into the sub-$1,000 PC market, where there is much more room to grow.4.4 PromotionWith Every iPad purchased during this road show will enjoy FREE 10GB usage and FREE activation for your YES Huddle. The YES Huddle of course is a mobile Wi-Fi/modem that allows you to create a Wi-Fi hotspot anywhere you are. With 4G spee ds, you’ll be able to surf at 4G speeds!4.5 Comments:In technology today, speed is the key to success in market competition. Of course, there are unanimously of the "vertical", there is the small thinks of the "Lien". Although these companies aim at iPad in the highly competitive and complex market, but there are too many competitors to divide up the market pie.We can best learn from Apple is do not wait until the new thinking about how to market and then sell it. If Steve Jobs said: If you wait until this time thinking about these issues, more than 80% of new products to fail5. Conclusion and Recommendation:Looking back, iPad kinds of problems there pick a piece online: Apple's phone can not play phone, laptop does not take the network cable, desktop can not play games, mp4 not see the video, mp3 sound not, Tablet PC u can not read disk, and these are nothing, nothing. Although exaggerated, but it also tells us the confusion of these non-fruit powderIPad listed on the Tablet PC Market in China is still huge. Mainly manifested in several ways: first, iPad through the influence of the Apple brand, effectively inspired the Chinese consumer, will range between mobile phones and notebook computers of mobile devices in the Chinese market had a literacy; s Second, so that China's Tablet PC business saw this vacancy blue ocean market outlook and situation. iPad after the release of huge sales, the demand that the tablet PC market is still very large; the third, iPad tablet PC market in China boost start. At present, China's Tablet PC market is still in its infancy, iPad appearance, opened the Tablet PC market space in China.References:1. ://wikipedia.jaylee /2. Principles of marketing eleventh edition by Philip Kotler & Gary Armstrong3. Foreign management section 2154. Computer News 47, paragraph 92。
市场营销论文中英文外文翻译文献
市场营销论文中英文外文翻译文献中英文外文翻译文献The technical basis of network marketingNetwork marketing is based on the technology infrastructure of computer network technology, as represented by information technology. Computer networks of modern communications technology and computer technology to the product of combining it in different geographic regions and specialized computer equipment for external interconnection lines of communication into a large, powerful networks, thus enabling a large number of computers can easily transmit information to each other, share hardware, software, data and other resources. And network marketing is closely related to the computer network there are three types: the Internet, Extranet and Intranet.[Edit] the theoretical basis for the network marketingTheoretical foundation of network marketing is direct marketing network theory, network theory of relationship marketing, marketing theory and network software to integrate marketing theory.(A) Direct Response Network Marketing TheoryInternet marketing as an effective direct marketing strategy, network marketing that can be tested and measurable and can be evaluated and controlled. Therefore, the characteristics of the use of network marketing, you can greatly improve the efficiency of marketing and marketing decision-making effectiveness of the implementation.Direct marketing theory is the 20th century, one of the 80's the concept of eye-catching. Direct Marketing Association of the United States for its definition is: "a place to produce anymeasurable response and (or) use the Stock Exchange reached one or more advertising media marketing system interaction." Directly Marketing the key to the theory that network marketing is that it can be tested, measurable, can be evaluated, which a fundamental solution to evaluate the effect of the traditional difficulties in marketing and marketing for more scientific decision-making possible.(B) the network theory of relationship marketingRelationship Marketing is a great importance since 1990 by the marketing theory, which mainly includes two basic points: First of all, in the macro level will berecognized that the scope of marketing a wide range of areas, including customer market, the labor market, the supply market , the internal market, the market stakeholders, as well as the affected market (government, financial markets); at the micro level, recognizing that the relationship between business and customers are constantly changing, the core of marketing should be a simple one-time past transactions to a focus on maintaining relations up long-term relationships. Socio-economic system, enterprises are a major subsystem, corporate marketing objectives by many external factors to the impact of marketing activities of enterprises is a consumers, competitors, suppliers, distributors, government agencies and social organizations the process of interaction, the correct understanding of the relationship between the individual and the organization is the core of marketing is also key to business success or failure.The core of relationship marketing is to keep customers, to provide customers with a high degree of satisfaction with the value of products and services, by strengthening the links with customers to provide effective customer service, to maintainlong-term relationship with customers. And long-term customer relations based on the marketing activities to achieve the marketing objectives of companies. The implementation of relationship marketing is not to damage the cost of business interests, according to research, for marketing a new customer costs five times the cost of the old customers, so to strengthen relations with customers and build customer loyalty can bring long-term enterprise interests, it is to promote a win-win strategy for businesses and customers. The Internet as an effective two-way channels of communication between businesses and customers can achieve low-cost communication and exchange costs, which companies build long-term relationships with customers to provide effective protection. This is because, first of all, enterprises can use the Internet to receive customer orders directly, customers can make their own personalized needs. Enterprises in accordance with customer demand for personalized use of flexible production technology to meet the customer needs to maximize customers in the consumer products and services to create more value. Enterprise customers can also understand the market demand, market segments and targetmarkets, minimize marketing costs and increase the reaction rate on the market. Secondly, the use of the Internet companies to provide customers with better services and keep in touch with customers. Internet time and space constraints are not the characteristics of the convenience of our customers to maximize communication with the enterprise, customers can make use of the Internet in the shortest possible time in an easy way to access business services. At the same time, trading via the Internet to the entire enterprise can be achieved from the product quality,quality of service, such as transaction services to the entire process of quality control.On the other hand, enterprises can also be via the Internet with business-related companies and organizations build relationships and achieve win-win development. Internet as a channel of communication between the cheapest, it can help lower costs in the supply of business-to-business yet, distributors such as the establishment of collaborative partnerships. Cases such as in front of the computer company Lenovo, through the establishment of e-business systems and management information systems with the distributors of information sharing, reduce inventory costs and transaction costs, and close cooperation between the two sides. Relating to the application of network theory will be the strategy behind the marketing services network in detail.(C) The network of soft marketing theoryMarketing theory is soft against the industrial economy to the era of mass production for the main features of the "strong sales" of the new theory, the theory suggests that when customers buy products not only meet the basic physiological needs, but also to meet the mental and psychological level demand. Therefore, the soft marketing is one of the main characteristics of the follow netiquette, etiquette on the network through the use of clever marketing to obtain desired results. It emphasizes the marketing activities of enterprises at the same time the need to respect the feelings of consumers and the body read, so that consumers will be able to comfortably take the initiative to receive the marketing activities of enterprises. Traditional marketing activities can best embody the characteristics of a strong marketing promotions are two: thetraditional advertising and marketing staff. In traditional advertising,consumers are often forced to passive reception of advertising messages, "bombing", and its goal is to impart information through continuous means the hearts of consumers impressed, as to whether the consumer was not willing to accept the need for need not be taken into account; marketing personnel, the marketing staff does not consider the object is willing to sell and needs, but according to the marketing staff to determine their own marketing activities carried out forcibly.On the Internet, because information exchange is a free, equal, open and interactive, to stress that mutual respect and communication, on-line users pay more attention to the protection and privacy of personal experience. Therefore, using the traditional means of marketing a strong start in the Internet marketing activities are bound to backfire, such as the American company AOL has forced their users to send E-mail advertising, the results lead to the unanimous opposition of users, many users agreed to AOL at the same time the company server E-mail to retaliate, with the result that AOL's E-mail mail server in a paralyzed state, and finally had to apologize to quell public indignation. Network marketing is just soft from the consumer's experience and needs and take pull-type strategy to attract consumers concerned about the marketing effectiveness of enterprises to achieve. Network on the Internet to carry out marketing activities, in particular promotional activities must follow certain rules of network formation of virtual communities, some also known as "netiquette (Netiquette)". Network marketing is soft netiquette rules to follow based on the clever use of marketing to achieve a subtle effect. Marketing theory onnetwork application software in the network marketing sales strategy specific details.(D) Network Integrated MarketingIn the current post-industrial society, the tertiary industry in the development of the service sector is the major economic growth point, the traditional manufacturing-based to being service-oriented development, new service industries such as finance, communications, transportation and other industries the sun at high noon. Post-industrial society requires the development of enterprises must be based on service-oriented, it is necessary to customers as the center, to provide customers with timely and appropriate manner, as appropriate services, the maximum extent possibleto meet customer demand. Internet time and space as a cross-transmission of "superconductive" media, can provide timely customer service is located at the same time interactivity of the Internet can understand customer needs and provide targeted response, so the Internet era can be said to be the most consumers an attractive marketing tool.Network of integrated marketing theory include the following key points:Network marketing requires, first of all the consumers into the entire marketing process to the needs of their entire marketing process from the beginning.Network marketing distribution system for the enterprise as well as stakeholders to be more closely together.Corporate interests and the interests of customers to integrate together.Internet on the role of marketing, you can through the 4Ps (product / service, pricing, distribution, promotion) play animportant role in binding. The use of the Internet traditional 4Ps marketing mix can be better with the customer as the center of the 4Cs (customer, cost, convenience, communication) to combine.1. Products and services to customers as the centerAs the Internet has a very good interaction and guiding the user through the Internet under the guidance of the enterprise to choose the product or service or specific requirements of enterprise customers to choose based on the timely production and requirements and provide timely service, making Customer inter-temporal and spatial requirements are met by the products and services; On the other hand, enterprises can also keep abreast of customer needs and customer requirements in accordance with the timely production and marketing organizations to provide the production efficiency and marketing effectiveness. Such as the United States PC sales company Dell Inc., or a loss in 1995, but in 1996, their sales via the Internet to computers, the performance of 100 percent growth, due to customers via the Internet, you can design in the company's home page to choose and combination of computers, the company's production department immediately upon request, production, and sent through the postal service company, so companies can achieve zero inventory production, especially in the sharp decline in prices of computercomponents of the era, inventory will not only reduce the inventory costs can be avoided also because of losses brought about by high-priced stock.2. Customer acceptable cost pricingThe cost of traditional production-based pricing in the market-oriented marketing is to be discarded. The price of newcustomers should be based on acceptable cost pricing, and based on the cost to organize the production and marketing. Customer-centric enterprise pricing, customers must be the determination of market demand and the price accepted standards, otherwise the cost to the customer to accept the pricing is a castle in the air. Business on the Internet can be very easy to implement, the customer can be made via the Internet acceptable cost, the cost of business in accordance with customers to provide flexible product design and production program for the user to choose until after the customer agrees to confirm the production and marketing organizations, all All these are clients of the server program in the company under the guidance and does not require specialized services and, therefore, extremely low cost. At present, the United States, General Motors Corp. to allow customers on the Internet through the company's own guidance system of the design and assembly of motor vehicles to meet their needs, users first determine the criteria for acceptable price, and then according to the price limit system to meet the requirements of style show vehicle, the user can also be used for appropriate changes, the company producing the final product just to meet the customer requirements of price and performance.3. Products to facilitate the distribution of customer-orientedNetwork marketing is one-to-one distribution channels, cross-selling of space-time, customers can order anytime, anywhere using the Internet and purchase products. Iron and steel manufacturers in France still a Luolin Zinox for example, the company was founded in 8 years ago, because of the introduction of e-mail and the world order system, so that processing time from 15 days to 24 hours. At present, thecompany is using the Internet to provide better than the opponent and more efficient services. The company's internal network and vehicle manufacturers to establish contact so that they could demand the other party promptly after the production ofsteel to each other online.4. Repressively turn promotions to strengthen communication and contacts with customersIs the promotion of traditional enterprises, through certain media or tools of oppression customers to strengthen the company's customers and product acceptance and loyalty, customers are passive and accept the lack of communication with customers and contacts at the same time The high cost of the company's sales. Internet marketing is a one-on-one and interactive, and customers can participate in the company's marketing activities in the past, so the Internet can strengthen communication with customers and contacts and a better understanding of customer needs, attracted more customers agree . The U.S. company Yahoo's new star (Yahoo!) Company to develop a network in Internet information retrieval tools for classification, as the products are highly interactive, the user can think it is important for their classification information to Yahoo Yahoo The company immediately joined the classification of information products for the use of other users, so no need for advertising their products on well known, and in a short span of two years the company's stock market value of billions of dollars, an increase of as much as several hundred times.The main method of Internet MarketingCommonly used methods of network marketing system(1)Search Engine Marketing(2)Email marketing permission(3)Online Advertising(4)Web resource cooperation(5)Viral marketing(6)A membership-based network marketingCommon method for classification of network marketing:Web-based network marketing businessTo carry out Internet marketing does not necessarily have to have their own web site, in the absence of site conditions, enterprises in the network to carry out effectivemarketing. Free web site marketing mainly depends on the network marketing and e-mail marketing virtual community.Web-based network marketing is the subject of network marketing, it's main problem is the web site planning, construction, maintenance people, as well as with other marketing to promote the integration of methods. If the type of e-commerce website, web-based network marketing will be involved in product, price, and other traditional marketing channels and marketing a range of issues to consider.译文:网络营销的技术依据网络营销是基于技术基础设施的计算机网络营销。
市场营销毕业论文中英文文献
Quality service helps a company to maximize benefits and minimize burdens for customers—the essence of delivering value. Because it is important to most customers and defies imita on by compe tors, quality service offers a key compe ve advantage. Indeed, firms in every industry have demonstrated the differen a ng power of excellent service. Yet, despite this, price compe on seems to dominate company efforts to provide value. The meteoric growth of Wal-Mart Stores—and the tendency of many firms to lower prices as a first response to so ening demand—has focused so much marke ng energy on price compe on that it has become difficult not to assume that customers care only about price.
A er ten years, the ques on of course is, Are the lessons s ll relevant? Do they s ll apply to American firms? We believe they do and wish more businesses had heeded them during the past ten years. Indeed, these lessons have stood the test of
市场营销策略论文中英文资料对照外文翻译
Marketing Strategy1 Market Segmentation and Target StrategyA market consists of people or organizations with wants,money to spend,and the willingness to spend it.However,within most markets the buyer' needs are not identical.Therefore,a single marketing program starts with identifying the differences that exist within a market,a process called market segmentation, and deciding which segments will be pursued ads target markets.Marketing segmentation enables a company to make more efficient use of its marketing resources.Also,it allows a small company to compete effectively by concentrating on one or two segments.The apparent drawback of market segmentation is that it will result in higher production and marketing costs than a one-product,mass-market strategy.However, if the market is correctly segmented,the better fit with customers' needs will actually result in greater efficiency.The three alternative strategies for selecting a target market are market aggregation,single segment,and multiple segment.Market-aggregation strategy involves using one marketing mix to reach a mass,undifferentiated market.With a single-segment strategy, a company still uses only one marketing mix,but it is directed at only one segment of the total market.A multiple-segment strategy entails selecting two or more segments and developing a separate marketing mix to reach segment.2 Positioning the ProductManagement's ability to bring attention to a product and to differentiate it in a favorable way from similar products goes a long way toward determining that product's revenues.Thus management needs to engage in positioning,which means developing the image that a product projects in relation to competitive products and to the firm's other products.Marketing executives can choose from a variety of positioning strategies.Sometimes they decide to use more than one for a particular product.Here are several major positioning strategies:2.1 Positioning in Relation to a competitorFor some products,the best position is directly against the competition.This strategy is especially suitable for a firm that already has a solid differential advantage or is trying to solidify such an advantage.To fend off rival markers of microprocessors,Intel unched a campaign to convince buyers that its product is superior to competitors.The company even paid computer makers to include the slogan,"Intel Inside" in their ads.As the market leader,Coca-Cola introduces new products and executes its marketing strategies.At the same time,it keeps an eye on Pepsi-Cola,being sure to match any clever,effective marketing moves made by its primary competitor.2.2 Positioning in Relation to a Product Class or AttributeSometimes a company's positioning strategy entails associating its product with(or distancing it from)a product class or attributes.Some companies try to place their products in a desirable class,such as"Made in the USA."In the words of one consultant,"There is a strong emotional appeal when you say,'Made in the USA'".Thus a small sportswear manufacturer,Boston Preparatory Co.is using this positioning strategy to seek an edge over large competitors such as Calvin Klein and Tommy Hilfiger,which don't produce all of their products in the U.S.2.3 Positioning by Price and QualityCertain producer and retailers are known for their high-quality products and high prices.In the retailing field,Sake Fifth Avenue and Neiman Marcus are positioned at one end of the price-quality continuum.Discount stores such as Target and Kmart are at the other.We're not saying,however,that discounters ignore quality;rather, they stress low prices.Penney's tired—and for the most part succeeded in—repositioning its stores on the price-quality continuum by upgrading apparel lines and stressing designer names.The word brands is comprehensive;it encompasses other narrower terms.A brand is a name and/or mark intended to identify the product of one seller or group of sellers and differentiate the product from competing products.A brand name consists of words,letters,and/or numbers that can be vocalized.A brand mark is the part of the brand that appears in the form of a symbol, design,or distinctive color or lettering.A brand mark is recognized buy sight bu cannot be expressed when a person pronounces the brand name.Crest,Coors,and rider for Ralph Lauren's Polo Brand.Green Giant(canned and frozen vegetable products)and Arm&Hammer(baking soda)are both brandnames and brand marks.A trademark is a brand that has been adopted by a seller and given legal protection.A trademark includes not just the brand mark,as many people believe,but also the brand name.The Lanham Act of 1946 permits firms to register trademarks with the federal government to protect them from use or misuse by other companies.The Trademark Law Revision Act,which took effect in 1989,is tended to strengthen the the registration system to the benefit of U.S. Firms.For sellers,brands can be promoted.They are easily recognized when displayed in a store or included in advertising.Branding reduces price comparisons.Because brands are another factor that needs to be considered in comparing different products,branding reduces the likelihood of purchase decision based solely on price.The reputation of a brand also influences customer loyalty among buyers of services as well as customer goods.Finally,branding can differentiate commodities(Sunkist oranges,Morton salt,and Domino sugar,for example).3 PricingPricing is a dynamic process,Companies design a pricing structure that covers all their products.They change this structure over time and adjust it to account for different customers and situations.Pricing strategies usually change as a product passes through its life cycle.Marketers face important choice when they select new product pricing strategies.The company can decide on one of several price-quality strategies for introducing an imitative product.In pricing innovative products,it can practice market-skimming pricing by initially setting high prices to"skim"the maximum amount of revenue from various segments of the market.Or it can use market penetration pricing by setting a low initial price to win a large market share.Companies apply a variety of price-adjustment strategies to account for differences in consumer segments and situations.One is discount and allowance pricing,whereby the company decides on quantity,functional,or seasonal discounts,or varying types of allowances. A second strategy is segmented pricing, where the company sellers a product at two or more prices to allow for differences in customers, products, or locations. Sometimes companies consider more than economics in their pricing decisions,and use psychological pricing to communicate about the product's quality or value.In promotional pricing,companies temporarily sell their product bellow list price as a special-event to draw more customers,sometimes even selling below cost.With value pricing, the company offers just the night combination of quality and good service at a fair price. Another approach is geographical pricing, whereby the company decides how to price distant customers, choosing from alternative as FOB pricing,uniform delivered pricing, zone pricing, basing-point pricing, and freight-absorption pricing. Finally, internationalpricing means that the company adjusts its price to meet different world markets.4 Distribution ChannelsMost producers use intermediaries to bring their products to market.They try to forge a distribution channel—a set of interdependent organizations involved in the process of marking a product or service available for use or consumption by the consumers or business user.Why do producers give some of the selling job to intermediaries?After all,doing so means giving up some control over how and to whom the products are sold.The use of intermediaries results from their greater efficiency in marking goods available to target markets.Through their contacts, experience, specialization, and scales of operation,intermediaries usually offer the firm move value than it can achieve on its own efforts.A distribution channel moves goods from producers to customers.It overcomes the major time, place, and possession gaps that separate goods and services from those who would use them. Members of the marketing channel perform many functions. Some help to complete transactions:rmation.2.Promotion.3.Contact:finding and communicating with prospective buyers.4.Matching:fitting the offer to the buyer's needs, including such activities as manufacturing and packaging.5.Negotiation:reaching an agreement on price and other terms of the offer so that ownership or possession can be transferred.Other help to fulfill the completed transferred.1.Transporting and storing goods.2.Financing.3.Risk taking:assuming the risk of carrying out the channel work.The question is not whether these functions need to be performed, but rather who is to perform them. All the functions have three things in common:They use up scarce resource, they often can be performed better through specialization, and they can be shifted among channel members.To the extent that the manufacturer performs these functions, its costs go up and its prices have to be higher. At the same time, when some of these functions are shifted to intermediaries, the producer's costs and prices may be lower, but the intermediaries must charge more to cover the costs of their work. In dividing the work of the channel, the various functions should be assigned to the channel members who can perform them most efficiently and effectively to provide satisfactory assortments of goods to target consumers.Distribution channels can be described by the number of channel levels involved. Eachlayer of marketing intermediaries that performs some work in brining the product and its ownership closer to the final buyer is a channel level. Because the producer and the final consumer both perform some work, they are part of every channel.When selecting intermediaries, the company should determine what characteristics distinguish the better ones. It will want to evaluate the the channel member's years in business, other lines carried, growth and profit record, co-operativeness, and reputation. If the intermediaries are sales agents, the company will want to evaluate the number and character of the other lines carried, and the size and quality of the sales force. If the intermediary is a retail store that wants exclusive or selective distribution, the company will want to evaluate the store's customers, location, and future growth potential.Understanding the nature of distribution channels is important, as choosing among distribution channels is one of the most challenging decisions facing the firm. Marketing intermediaries are used because they provide greater efficiency in marking goods available to target markets. The key distribution channel function is moving goods from producers to consumers by helping to complete transactions and fulfill the completed transaction. Distribution channels can be described by the number of channel levels, which can include no intermediaries in a direct channel, or one to several intermediaries in indirect channels.5 PromotionPromotion is one of the four major elements of the company's marketing mix. The main promotion tools——advertising, sales promotion, public relations, and personal selling——work together to achieve the company's communications objectives.People at all levels of the organization must be aware of the many legal and ethical issues surrounding marketing communications. Much work is required to produce socially responsible marketing communicating in advertising, personal selling, and direct selling. Companies must work hard and proactively at communicating openly, honestly, and agreeably with their customers and resellers.市场营销策略1 市场细分和目标市场策略具有需求,具有购买能力并愿意花销的个体或组织构成了市场。
市场营销毕业论文英文附录
市场营销毕业论文英文附录Appendix: Marketing Research Survey QuestionnaireIntroduction:Thank you for participating in this marketing research survey. Your valuable input will contribute to the analysis and findings of my graduation thesis on market marketing. This appendix presents the questionnaire used to collect data for the research. Please take some time to answer the questions honestly and to the best of your knowledge.Section 1: Demographic Information1. Gender:- Male- Female2. Age:- Under 18- 18-24- 25-34- 35-44- 45-54- 55 and above3. Educational Background:- High School- Bachelor's Degree- Master's Degree- Ph.D.4. Employment Status:- Employed (Full-time)- Employed (Part-time)- Self-employed- Unemployed- Student- RetiredSection 2: Consumer Behavior5. How often do you purchase products online?- Rarely- Occasionally- Frequently- Very frequently6. What factors influence your purchase decision? (Multiple choices allowed) - Price- Quality- Brand reputation- Product reviews- Convenience- Promotions and discounts- Social media influence- Personal recommendations7. Have you ever made a purchase based on a social media advertisement? - Yes- No8. How likely are you to recommend a product or service to others?- Very likely- Likely- Neutral- Unlikely- Very unlikelySection 3: Brand Perception9. Which brands do you consider as high-quality and reliable? (Open-ended question)10. How important is brand reputation when making a purchase decision?- Extremely important- Important- Neutral- Not important- Not at all important11. Have you ever switched to a different brand due to a negative experience with a product or service?- Yes- No12. How likely are you to try a new brand or product?- Very likely- Likely- Neutral- Unlikely- Very unlikelySection 4: Advertising and Promotion13. Which type of advertising do you find most effective? (Multiple choices allowed)- TV commercials- Online banners- Social media ads- Print ads (newspapers, magazines)- Outdoor billboards- Influencer marketing14. How often do you engage with brands on social media platforms?- Rarely- Occasionally- Frequently- Very frequently15. Have you ever made a purchase due to a promotional offer or discount? - Yes- No16. How likely are you to participate in contests or giveaways organized by brands?- Very likely- Likely- Neutral- Unlikely- Very unlikelySection 5: Future Trends17. Do you believe personalized marketing experiences will become more prevalent in the future?- Yes- No18. How comfortable are you with brands using your personal data to personalize marketing messages?- Very comfortable- Comfortable- Neutral- Uncomfortable- Very uncomfortable19. Are you familiar with the concept of influencer marketing?- Yes- No20. Do you think influencer marketing is an effective strategy for brands?- Yes- NoConclusion:Thank you for completing the questionnaire. Your responses will be treated with utmost confidentiality and will only be used for academic purposes. The data collected will provide valuable insights into consumer behavior and brand perception, contributing to the findings of my graduation thesis on market marketing. Once again, your participation is highly appreciated.。
淘宝市场营销英语论文
The communication analysis of T aobaosubmitted toSam WangT aobao CompanyDecember 12,2013By CINDYfrom Group 9LiaoNing UniversityTable of Contents1.0 Executive Summary ................................................................................................ - 3 -2.0 Introduction ........................................................................................................... - 3 -3.0 T aobao’s development process ................................................................................. - 4 -4.0The management communication (4)4.1 The importance of communication for T aobao......................... 错误!未定义书签。
4.2 Net customer service and communication skills................................................................................................... 错误!未定义书签。
4.3 The communication between seller and customer (5)5.0Conclusion.................................................................................... 错误!未定义书签。
关于营销的文章英语作文
关于营销的文章英语作文英文:Marketing is a crucial aspect of any business. It involves promoting and selling products or services to potential customers. There are various strategies andtactics that can be used to effectively market a product or service, and it is important to understand the target audience in order to create a successful marketing campaign.One of the most important aspects of marketing is understanding the needs and wants of the target audience. This can be achieved through market research, whichinvolves gathering and analyzing data about the target market. For example, when I was working for a clothing company, we conducted surveys and focus groups tounderstand the preferences and buying behavior of ourtarget customers. This information helped us tailor our marketing efforts to better meet the needs of our audience.Another important aspect of marketing is creating a strong brand image. This involves developing a unique and memorable brand identity that resonates with the target audience. For instance, when I worked for a tech startup, we focused on creating a brand that was seen as innovative and cutting-edge. This involved not only the design of our products, but also the way we communicated with our customers through social media and other channels.In addition, effective communication is essential in marketing. This includes not only the messages that are being conveyed, but also the channels through which they are delivered. For example, when I worked for a food delivery service, we used social media and email marketing to communicate promotions and new menu items to our customers. By using these channels, we were able to reach our target audience in a more direct and personalized way.Overall, marketing is a dynamic and ever-changing field that requires creativity, strategic thinking, and a deep understanding of the target audience. By understanding the needs and wants of the customers, creating a strong brandimage, and effectively communicating with the audience, businesses can create successful marketing campaigns that drive sales and build customer loyalty.中文:营销是任何企业的关键方面。
市场营销管理_英语论文及译文
Multi-dimension Benefits Lead to Brand ExtensionThe traditional view of marketing is that marketers used to succeed by providing superior products and other distinctive functional benefits. But today for such benefits can readily be imitated. Marketers must therefore find new ways of differentiating their products and services by identifying new customer benefits from the customer’s view. Basing on this background, some companies emphasize process benefits and relationship benefits or integrate them with functional benefits to reshape the three benefits combination to attract the consumers who value these new types of benefits as highly as functional ones. The basis for creating successful marketing strategies has expanded to three dimensions and consequently leads to brand extension.This essay aims at make a brief discussion on these issues. Process benefits and relationship benefits are critically analyzed firstly. Then maximizing value creation by identifying new customer benefits from the customer’s c ognitive space will be evaluated. Additionally, relevant brand differentiation and brand extension, the key to competitive advantage, will be assessed. In general, brand benefits deriving from adding dimensions to single functional benefits and resulting in strong brand ripple effect, are running through the whole article as a main clue.Today’s marketplace is fundamentally different as a result of major societal forces that have resulted in many new consumer and company capabilities (Kotler and Kevin, 2009). Consumers now tend to pursuit more convenience, pleasantness in consumption process except for high quality products and service. Their needs and wants, also says the consumers value, have expanded and updated to multi-dimensions including process benefits which make transactions between buyers and sellers easier, quicker, cheaper, and more pleasant and relationship benefits which reward the willingness of consumers to identify themselves and to reveal their purchasing behavior.Meanwhile, companies are finding the market environment increasingly complex and competitive (Reid, 2008). They struggle to market more distinctive offerings to satisfy consumer needs. Delivering multi-dimension benefits to customers is the key, realistic and feasible step. The ability of process and relationship benefits to transform the customer’s shopping experience is becoming more and more apparent (Court et al., 1999). IBM and AT&T, which are both significantly stronger in such elements than their competitors, illustrate the point well. The two companies communicate confidence: consumers feel that if they buy these brands, they will not go wrong; as the saying goes, "Nobody ever got fired for buying IBM." (Leiter et al., 2002).On the relationship benefit side,British Airways redesigned its cabins to offer the first flat beds in business class when other airlines merely increased the pitch or width of their seats. Virgin Atlantic Airways reinforced its famous "doing things differently" brand personality with a restyled "Upper Class" service that features "designer-styled" cabins, a sit-down bar, an in-flight massage service, and flat-bed seats (Aufreiter et al., 2003). British Airways has found that building relationships with its "premium customers" increased the amount of business generated by these customers by nine percent (Kristy, 2003).Just as the cases mentioned above indicated that, with the rapid development of the economy and modern industry, more and more excellent products are available. Consumers are more powerful, active and intelligent than ever before and are becoming more and more benefits sensitive to select the products and service between the different benefits.It is sure that customers are value maximizers and estimate which offer will deliver the most perceived value and act on it. These forces have created new opportunities and challenges, and marketing management has change significantly in recent years as companies seek new way to achieve marketing excellence (Kotler and Keller, 2009). Because a buyer’s satisfaction is a function of the product’s perceived performanceand the buyer’s ex pectations. Swanson and Kelley (2002) pointed out that high consumer satisfaction has many benefits for the firm, such as increased consumer loyalty, enhanced firm reputation, reduced price elasticities, lower costs of future transactions, and higher employee efficiency.Under this circumstance, in order to occupy market and achieve maximum profits, many companies began to rethink their strategies for future growth. In response to consumers’ multi-dimensions needs, it is important for companies to gain a thorough indepth consumer understanding which helps to make sure that the right products are marketed to the right consumers in the right way. To do this, the first step is market segmentation according to the consumer extending needs. A market segment consists of a group of customers who share a similar set of needs and wants (Kotler and Keller, 2009). The core is to format corresponding branding extension to attract the consumers’ multi-dimensions needs.One research shows that consumers can be segmented by all three dimensions of benefit (functional, process, and relationship benefits) to create more complex and powerful maps of preferences. The size and nature of the important clusters vary substantially (Court et al.). So it is necessary and beneficial that a company needs to identify which market segments it can serve effectively. The most savvy marketers have fashioned hundreds of functional, process, and relationship combinations and identified a similar number of distinct consumer segments that might be attracted to them. A cell phone manufacturer looking for promising offerings in several profitable markets, for example, established cross-functional customer segment panels. With this information in hand, it was truly meeting the needs of target customer segments in critical markets (John et al., 2006). Such decisions require a keen understanding of consumer behavior and careful strategic thinking. The identification of customer needs in order to serve and build the value of customer segments is a major challenge that marketers encounter (Johnson and Schultz, 2004).Rather than creating the segments, the marketer’s task is to establish and deliver the distinctiv e benefits of the companies’ market offering to the exact segmentation. The choice of corresponding benefits to communicate and emphasize would seem to be especially important in situations where consumers may vary widely in the benefits sought and evaluate brands rather than products (Orth et al., 2004).In addition, the competitive advantage of successful products and service providers is often explained with a logic wherein offering contributes to customer value, resulting in increased satisfaction and behavioral intentions, eventually creating loyalty that manifests itself in enhanced profitability (Cronin et al., 2000; Slater and Narver, 1994; Wang et al., 2004). For example, Starbucks offers added cultural value to attract customers; BMW, Audi, and any other automobile companies, locate four ‘s’ stores in China to offer a comprehensive after-sale service and strengthen the brand image (Fisk, 2006).In another words, the more important thing for companies is put forth a customers value proposition, a set of distinctive benefits or benefits combinations they offer to customers to satisfy their cognitive needs. From the company's perspective, these buying motives should be captured in a customer value proposition (CVP), making it a strategic priority issue in areas such as segmentation, service development, and marketing communications (Rintamäki et al., 2007).According to the view of Anderson (et al., 2006), in order to differentiate itself from its competition, the company needs to have points of difference in its value proposition. In general, identifying customer value propositions begins with understanding the key dimensions of customer value that motivate the targeted customers, and development of customer value propositions benefits from hierarchical evaluation and combining of economic, functional, emotional, and symbolic customer value dimensions (Rintamäki et al., 2007). Foe example, creating functional value is often associated with products that meet the target customers' needs, and processesthat increase convenience at different stages of the shopping experience (Seiders et al., 2000). Tesco is a British retailer that has gained competitive advantage by creating superior value for its customers. Tesco's customer-focused commitment to provide customers value is summarized in the company's value proposition “Every little helps,” which is successfully communicated to customers as well as the employees.It is commonly acknowledged that effective marketing communications must recognize the relationship between a product/a brand and the consumption values or benefits consumers seek (Sheth et al., 1991). Because consumers can vary greatly in their value composition, they may seek a range of different benefits from products and brands and hence will react differently to marketing communications emphasizing selected brand benefits (Orth et al., 2004). So from a managerial point of view, extensions are more powerful when they are connected to the customer relationship and brand positioning (Davis and Halligan, 2002).It is clear that that every organization needs to develop strong brands as an essential part of their business strategy (Kay, 2006). It has been accepted that strong brand is a very important factor for a company to win the competition. Good brands make them win customer loyalty, and loyal customers will cost less to retain and service (Cheverton, 2000). It is an expression of competitive advantage. A brand is thus a product or service whose dimensions differentiate it in some way from other products and services designed to satisfy the same need (Kotler and Keller, 2009). From the customer's point of view, a brand can be defined as the total accumulation of all his/her experiences, and is built at all points of contact with the customer (Kapferer, 2004).To a successful branding marketer, it is vital to realize that customers must see any competitive advantage as a customer advantage. A strong brand identity that is well understood and experienced by the customers helps in developing trust which, in turn, results in differentiating the brand from competition. A company needs to establish aclear and consistent brand identity by linking brand attributes with the way they are communicated which can be easily understood by the customers (Ghodeswar, 2008). Southwest airlines gave a good example. Southwest airlines distinguished itself as a “fun” airlines and adopted “the first-come, first-served opini ng seating”. Southwest airlines is now the nation’s largest airline in terms of passengers flown a nd holds the distinction of being the only low-fare airline to achieve long-term financial success.Apart from that, effective brand extensions play a key role in the innovation and it is accepted by more and more companies. The established brand can easily be retrieved from memory and the extended brand can be more accessible than individual brands. Extensions are more powerful when they are connected to the customer relationship and brand positioning (Davis and Halligan, 2002).Meanwhile, McQuiston (2004) pointed out firms endeavor to create some form of brand distinctiveness to avoid their products being viewed as commodities. Coca-Cola and Pepsi-Cola have managed to maintain their brand differentiation, irrespective of the similarities of their physical product. In other words, differentiated brands can be based on a feature, service, program or ingredient (Aaker, 2003).In conclusion, consumers become much more dynamic than ever before, because of the constantly changing conditions and environments. Similarly, consumer behavior has made a tremendous changes compared with the past one. Mowen and Mino (2000) describe consumer behavior is defined as the study of the buying units and the exchange processes involved in acquiring, consuming, and disposing of goods, services, experiences and ideas. Incremental income and knowledge makes consumers’ consumption concepts and self-concepts become mature.Consequently, these changes profoundly impact on the consumer attitudes and behaviors to the traditional marketing. How to keep the consumer loyalty in these conditions is one of the challenges faced to the marketers. The traditional view of marketers being used to succeed by providing superior products and other distinctivefunctional benefits doesn’t work. As a result, the traditional commercial criteria and principles are facing with new challenges. This circumstance have driven more and more marketers to treat brand benefits deriving from adding dimensions to single functional benefits as their core of marketing programs. Firms often try to exploit their existing well-established brands by extending them into new product categories (Wu and Yen, 2007). Brand benefits integrate both functional benefit and process and relationship benefit i.e. emotional benefits that are relevant to the consumer, build on concrete and abstract attributes, are sufficiently known, and are perceived to be different from competition. Just as CEO of BP Browne said: in a global marketplace, branding is crucial in attracting customers and business. It is not just a matter of a few gas stations or the underpin everything that you do and every relationship that you have (Wheeler, 2003).Through launching new products under the parent brand, brand managers may gain several advantages: Not only are new products launched effectively and cost-efficiently, but the extended brand product may also help revitalize the parent brand or flagship products (Supphellen et al.,2004). From this point of view, marketing in three dimensions also means branding in three dimensions, which represents an opportunity to extend what a brand represents beyond narrow functional lines—and to gain leverage by doing so. This expansion of the branding space derived from adding dimensions to single functional benefits represents an enormous opportunity and may lead to marketing success. Therefore, any companies who want to survive and develop in this high competition marketing world should always keep consecutive efforts in establishing brand benefits and implementing brand extension.Words count: 2158REFERENCES:Aaker, D.A. (2003) The power of the branded differentiator. MIT Sloan Management Review,45 (1), pp.83-7.Anderson, J.C., Narus, J.A., and Van, R. W. (2006) Customer value propositions in business markets. Harvard Business Review, 84 (3), pp.91-97.Chailan,C. (2008) Brands portfolios and competitive advantage: an empirical study. Product & Brand Management, 17 (4), pp. 254-264./Insight/ViewContentServlet?contentType=Article&Fi lename=Published/EmeraldFullTextArticle/Articles/0960170405.htmlCheverton, P. (2000) Key Marketing Skills: A Complete Action Kit of Strategies, Tools & Models, Kogan Page, 2000,292.Cronin, J.J., Brady, M.K., Hult, G.T.M. (2000) Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76 (2), pp.193-218.Davis, S., Halligan, C. (2002) Extending your brand by optimizing your customer relationship. Consumer Marketing,19(1), pp.7-11.Ghodeswar, B. M. (2008) Building brand identity in competitive markets: a conceptual model. Journal of Product & Brand Management,17(1), pp.4-12./Insight/ViewContentServlet?contentType=Article&Fi lename=Published/EmeraldFullTextArticle/Articles/0960170101.htmlJohnson, C.R., Schultz, D.E. (2004) A focus on customers. Marketing Management, 13 (5), pp.20-72.Kapferer, J.N. (2004) Brand NEW world, brand equity. The Economic Times, 30.Keller, K. (2003) Brand Synthesis: The Multidimensionality of Brand Knowledge. Journal of Consumer Reserch, 29(3).Keller, K.L. (2003b) Strategic Brand Management: Building, Measuring, and Managing Brand Equity. 2nd ed., Pearson Education, Harlow, pp.351.Kotler, P. and Keller, K. L. (2009) Marketing management. In Ledward, R. and Moran, F. Economics and Marketing, Edinburgh Gate: Pearson Education Limited, P154.Kotler, P., Keller, K. L. (2008)Marketing Management. Pearson Custom Publication.p.360.Mark, J. K. (2006), Strong brands and corporate brands. European Journal of Marketing, 40(7/8), pp.742-760./Insight/ViewContentServlet?contentType=Article&Fi lename=Published/EmeraldFullTextArticle/Articles/0070400702.htmlMcQuiston, D.H. (2004) Successful branding of a commodity product: the case of RAEX LASER steel. Industrial Marketing Management, 33(4), pp.345-54.Mowen, J., Minor, M.S. (2000) Consumer Behavior: A Framework. New Jerse: Prentice—Hall, Inc.,Orth, U. R., M, Mina., Shellhammer, T., and Lopetcharat, K. (2004) Promoting brand benefits: the role of consumer psychographics and lifestyle. Journal of Consumer Marketing,21 (2), pp. 97-108./Insight/ViewContentServlet?contentType=Article&Fi lename=Published/EmeraldFullTextArticle/Articles/0770210202.htmlReid, M. (2008) Contemporary marketing in professional services. Services Marketing,22 (5), pp. 374-384.Rintamäki, T., Kuusela,H., and Mitronen, L. (2007) Identifying competitive customer value propositions in retailing. Managing Service Quality, 17(6), pp. 621-634./Insight/ViewContentServlet?contentType=Article&Fi lename=Published/EmeraldFullTextArticle/Articles/1080170602.htmlSeiders, K., Berry, L.L., and Gresham, L.G. (2000), Attention, retailers! How convenient is your convenience strategy?. Sloan Management Review, 41(3), pp.79-90.Sherrington, M. (2003) Added Value: The Alchemy of Brand-Led Growth, Palgrave Macmillan, Basingstoke, pp. 21-49 .Supphellen, M., Eismann, Ø., Hem, L. (2004) Can advertisements for brand extensions revitalize flagship products? An experiment., International Journal of Advertising, 23 (2), pp.173-96.Swanson, S.R. and Kelley, S.W. (2001) Service recovery attributions and word-of-mouth intentions. Marketing, 35 (1/2), pp.194–211.Vargo, S.L., Lusch, R.F. (2004), Evolving to a new dominant logic for marketing. Journal of Marketing, 68 (1), pp.1-17.Wheeler, A (2003) Designing Brand Identity. John Wiley & Sons, Inc.Wu, C. and Yen, Y. (2007), How the strength of parent brand associations influence the interaction effects of brand breadth and product similarity with brand extensionevaluations. Product & Brand Management,16(5),pp.334-341.Bibliography:Dibb, S., Simkin, L., Pride, W. M., and Ferrell, O. C. (2001) Marketing:concept and strategies. 4th ed.,New York: Houghton Mifflin.Anderson, J. C., Narus, J. A., and Narayandas, D. (2008) Business market management. 3rd ed., Pearson Education Ltd..Kotler, P., Keller, K. L. (2008) Marketing Management. Pearson Custom Publication.译文:多维利益引起品牌延伸传统的营销观念是卖主通过提供优质的产品或者其他特殊的功能性利益来成功进行营销。
市场营销专业毕业论文中英文资料外文翻译文献
市场营销专业毕业论文中英文资料外文翻译文献毕业论文中英文资料外文翻译文献文献翻译原文Marketing theoryMcCarthy (E.J.Mccarthy) ,in 1960, also under the micro-marketingdefinition: Marketing is the responsibility of business activities, products and services will be directly from the producer towards the consumer or userin order to meet customer needs and the achievement of the company profits,but also a process of socio-economic activities with the aim to meet thesocial or human needs, to achieve social goals. this definition than in the United States, although the definition of marketing association a step forward that meet customer needs and realize the company's operating profit as a goal, but two definitions that marketing activities are production activities in the beginning of the end of the middle after a series of business sales activities, when the commodity to the user the hands of the end, the enterprise marketing activities and therefore is limited to the narrow scope of circulation, rather than operating as a business for sale throughout the entire process, including marketing research, product development, pricing, distribution, advertising, publicity reports, sales promotion, marketing staff, after-sales service andso on.Christian Grnroosto the definition and emphasized the purpose of marketing: Marketing is in the interests of a whole, through mutual exchange and commitment to establish, maintain, consolidate and consumers and other participants in the relationship between the parties to achieve the purpose. This definition has been in use ever since, until the summer of 2021 was revised. The new definition is nearly 20 years on the marketing of the first amendment to the definition, no wonder the majority of marketers attracteduniversal attention. The development of marketing theory has the following four stages:The first stage: start-up phase. Marketing in the late 19th century to 20 in the United States the world's creation of 20, due to industrial development and marketing at this time by a very narrow scope of the study, but research and commercial advertising network settings. Island in Illinois and other related courses at the universities. By the \of American Advertising\to\Advertising and Marketing Association of Science Teachers\to marketing research to ensure the organization. At this time of marketing research is characterized by: a. focus on marketing and advertising techniques, modern marketing theory, concepts, principles had yet to emerge; b. University research activities are basically confined to the classroom and a professor of the study, and also society and the business community did not receive attention.Phase II: Application stage. During the 20th century to the end of World War II 20 for the application stage, begun to take shape at this time, the United States began large-scale domestic enterprises to use marketing to operate businesses, open overseas markets, European countries have to follow. Established in 1931, \Marketing Association\Marketing preach, and in 1937 merged the two organizations, academia and the business community to absorb a wide range to join the Marketing from the University of the rostrum to the community. This stage of the development of marketing in the applications. The capitalist world in 1929 due to the outbreak of an unprecedented economic crisis, the economy of the Great Depression, large shrinkage in the purchasing power of a sharp decline in the community, the unprecedented sharp market. The whole capitalist economic crisis dealt a serious blow. This stage, marketing research is characterized by: a. there is no product to sell out of this narrow concept of; b. at a deeper study on the basis of a broader marketing and advertising technique; c. study in favor of selling the business organization set; d. beginning of the study of marketing theory to society, paying attention to the general business community.The third phase: the formation period of development. The 20th century, the 50's to 80's for the marketing stage of development, the U.S. military-industrial economy has begun to shift the public economic, social goods, the sharp increase in social productivity improved significantly, while the corresponding consumption level of residents has not been much improvement, market began to emerge in a state of oversupply. At this point the U.S. marketing expert R. Cox and W. Aderson the \sense of Marketing is to promote the potential producers and consumers of goods or services of any transaction activity.\the new marketing stage. Previously that the market is the end ofthe production process, is now considered to be the starting point of the production process; the original that is marketing to sell products, now that marketing through the investigation to understand the needs and desires of consumers, and production in line with consumer needs and desires goods or services, which meet the needs and desires of consumers; so that from the marketing companies to enter the framework of social vision and a clear management guidance.Phase IV: the mature stage. Since the 80's for the marketing of the mature stage, in: a. associated with other disciplines such as economics, mathematics, statistics, psychology, etc.; b. theory began to form their own system; 80 is the age of marketing revolutionary period, begun to enter the field of modern marketing, so marketing the new look.译文市场营销理论麦卡锡(E.J.Mccarthy)于1960年对微观市场营销下了定义:市场营销是企业经营活动的职责,它将产品及劳务从生产者直接引向消费者或使用者以便满足顾客需求及实现公司利润,同时也是一种社会经济活动过程,其目的在于满足社会或人类需要,实现社会目标。
毕业论文市场营销外文文献翻译
毕业论文市场营销外文文献翻译Relationship marketing and service marketing: convergence point of Culture Department of value creationABSTRACTUsing the relationship paradigm as a theoretical framework, a management model for cultural services (relationship marketing of cultural organizations) is proposed, what is an unprecedented contribution in the marketing field. By combining two convergent perspectives–as relationship marketing and services marketing–, the model is structured on the basis of two large types of relationships in the management of a cultural organization: instrumental relationships and group relationships. The paper is an in-depth study of relationships regarding performing arts audience. A theoretical/empirical approach was applied, including face to face interviews to 1005 performing arts consumers and telephone interviews to a sample of 2005 individuals in Spain.Keywords: Cultural marketing erforming arts services relationship marketing1. INTRODUCTION:The most recent literature on marketing management is demonstrating a revolutionary change in both form and content, which, undoubtedly, will result in several research projects in the short term aimed at shedding some light on this dilemma. Traditional management models and paradigms do not adapt to the requirements of new products, as there are more and more exceptions and questions on the models developed so far (Lovelock and Gummesson, 2004; Vargo and Lush, 2004). In this complex context, this paper aims to make an in-depth study ofthe field of cultural services management by using two concurrent perspectives –relationship marketing and services marketing–, in order to contribute to the development of the new marketing domain: cultural marketing (Kotler, 2005). This is a field still in its development phase, but has probably found, with these new trends, the right moment to grow and develop management structures and models that meet its particular requirements.From the very beginning, contributions made to the cultural sector by the marketing discipline have been very diverse. However, although they seem to have come to a consensus in the scientific world about the idea that the management of cultural identities presents such special characteristics that make it considerably different (V oss and V oss, 2000; Colbert, 2001; Johnson and Garbarino, 2001; Arts Council of England, 2003; Kotler and Scheff, 1997). Contributions from the marketing management area still do not suffice to construct a knowledge base that is solid enough to create a theoretical management framework similar to the one other disciplines with more tradition in marketing research have.In this context, it is stated that the relationship marketing paradigm offers a suitable framework for the implementation of cultural management and this research study has focused on the performing arts services sector, as considering that it is one of the most forgotten sectors by scientific researchers of management. Furthermore, the decreasing consumption of this art form in Europe goes against the trend if taking into account that time and money invested in leisure activities has not stopped growing with countries‘ economic development. In view of this situation, questions as following are required: what is the reason for this loss of competitive advantage?, what is being done wrongto be losing impact in a market, which, in theory, is becoming more and more inclined to consume leisure activities, such as the performing arts?, which agents are responsible for the results?, which agents are affected by the results?, what can be done to improve this? These questions are the basis for carrying out this research study.2.RELATIONSHIP MARKETING, SERVICES MARKETING AND CULTURAL MARKETING AS THREE CONVERGENT PERSPECTIVES: Relationship marketing has become one of the most important contributions in the development of modern marketing science (Payne and Holt, 2001), and it has generated a recognised interest in the field of scientific research. What is more, in the opinion of numerous authors, it has even been seen as a new paradigm (Gummesson, 1999; Peck et al., 1999; Webster, 1992; Sheth and Parvatiyar, 2000; Kothandaraman and Wilson, 2000).With the concept by Gummesson (2002) on ―re lationship marketing is interactions in networks of relationships‖ as a starting point, the management of a cultural organization is understood as being necessarily determined by a multitude of agents in the market, be included in the organization‘s planni ng process, since the value of the final product is going to depend on them to a large extent. The role of the interest groups in the planning process of the organizations is one of the least cultivated areas of relationship marketing (Henning-Thurau and Hansen, 2000). Payne and Holt (2001) explicitly refer to this defic iency: ―understanding long-term relationships with both customers and other stakeholdergroups has been neglected in the mainstream marketing literature; managing the organization‘s interna l and externalrelationships needs to become a central activity; th is central activity is relationship marketing‖. We are faced, therefore, with a new scenario in which one-to-one marketing has given way to many-to-many marketing (Gummesson, 2004); in other words, planning relationships with individuals has evolved to planning relationships with collectives, with interaction networks.On the other hand, either when contributions in the field of cultural marketing do not record enough standardization or volume to be grouped in trends or schools, they do share a value: the importance of relationships in their management. Contributions made in this area are very diverse, in most cases focusing on relationships with customers (relationships with the performing arts audience). Garbarino and Johnson (1999) use the stage of an off-Broadway theatre in New York to explore the transaction/relationship continuum proposed by Gronroos (1995) to conclude that the performing arts audience has different behavioural profiles depending on the relationships developed with the organization or, specifically, ―in a consumer environment in which customers receive highly similar services [...] there are systematic differences in the relationalism of different customer groups‖. Rents chler et al. (2001) also considered an empirical approach to relationships with the audience of performing arts organizations in Australia: ―what arts organizations need to consider is whether the expense of having high single-ticket sales is sustainable a nd, if not, what to do about it‖.3.THE PRODUCT AND RELATIONSHIPS WITH CUSTOMER’S SUGGESTIONS ON A MODEL FOR THE RELATIONSHIP MANAGEMENT OF CULTURAL SERVICES:Relationships with the audience are the central component in the configuration of the relationship marketing managementmodel for cultural organizations. This central place is shared with the cultural product, whose general marketing model presents special characteristics that differentiate it from the classic structure of marketing, as:1. Marketing process starts in the producer organization, and from this origin (the cultural product) a decision has to be made concerning the part of the market that may be interested in consuming it.2. Once potential consumers have been identified, the company will decide on the remaining relationship policies (instrumental and group, which we will cover below).Therefore, we are faced with a kind of market whose marketing process shows a―product-to-client‖ type structure. The atypical structure transforms the relationship policy with the cultural customer, as it considers that the core of the product is unalterable (Colbert, 2001).This structure involves the development of a wide variety of relationships, which have to be included in the value creation process forming the marketing of a cultural product. The cultural offering of a country, a region or a district is a source of benefits for a large number of social sectors. It is not for nothing that the recognition of the ―need for culture‖ is well-known in virtually all developed countries (Council of the European Union, 2004), and public organizations, as well as private entities, are involved in satisfying this demand. Based on this situation, it is logical to assume that each and every one of these collectives has to be included in the organization‘s planning and a ―win-win relationship‖ needs to be implemented in connection with them.Performing arts organizations will have to manage amultitude of relationships to achieve their objectives. These relationships were formerly classified into two large categories (Quero, 2003):a. Instrumental relationships: this first category groups the marketing mix instruments and incorporates a relationship focus (i.e., product, price, distribution and communication relationships).The differentiation factor characterizing the design of these policies is that they have to be planned taking as a reference the creation of value for customers and for every one of the agents involved in the production process of the cultural services.b. Group relationships: the second of the categories is related to the identification and planning process of relationships with collectives or agents of interest, as the performing arts audience, educational centres, public organizations, competition, suppliers, non-public organizations and internal relationships.From this point of view, group relationships and instrumental relationships are understood as different in nature, but they converge in strategy; in other words, whilst some of them require skills connected with the management of relationships with collectives, others require a different kind of skills, more visible for the customer and connected with decision-making in specific aspects, such as programme designing (product), ticket sales (distribution), show value (price) or conveying the information to the market (communication).However, the management of both groups has to converge in obtained results at the end. In other words, that is to say that every one of the collectives has to have its expectations met in these decisions.4. CONCLUSIONS:The aim of this study was to contribute to the development and implementation of relationship marketing, services marketing and cultural marketing in a specific area: the performing arts sector.The process of selecting and planning the relationships suggested by the relationship marketing paradigm has enabled to develop a theoretical model for organizations of performing arts services, in which two types of relationship groups are identified: instrumental relationships and group relationships. Instrumental relationships include product, price, distribution and communication relationships in the model, with the particular feature of the fact that their design has to be dependent on the analysis of the effects they may have for every one of the interest groups. With regard to group relationships, seven collectives have been identified: performing arts audience, educational centres, public organizations, competition, suppliers, other organizations and internal relationships. Every one of them is capable of creating and receiving value in their relationships and, therefore, they have to be included in organizations‘ planning process, in order to implement win-win strategies.In the area of relationship management with the performing arts audience, a classification of the audience has been proposed on the basis of relationship criteria, which has enabled two important phases to be identified in the retention process with cultural customers, the attraction phase and the retention phase, whose primary objective is to foster relations with the customer until the highest possible level of relationship with the organization is obtained.The empirical contribution has served to corroborate thetheoretical contribution by implementing a study on the current performing arts audience in Spain and the general public, which demonstrates the importance of managing relations between the cultural organization and its customers and the benefits of implementing an appropriate relationship marketing strategy.This research study could be also considered as a significant contribution to the marketing discipline, due to its important theoretical implications:1. Relationship Marketing is considered as the integrating paradigm, capable of adapting to the requirements of cultural services, in general, and to performing arts services, in particular.2. The marketing-mix paradigm is included into the management model, redefining its main instruments as product, price, distribution and communication relationships.It is also an unprecedented contribution in the field of cultural marketing, at least in Spain, offering a theoretical model for the planning and management of organizations offering performing arts services.This study paves the way for a multitude of future lines of research. For example, the study of every one of the interest groups and their role in the process of creating value, as well as the way in which instrumental relationships have to be implemented emerge as priority actions to be implemented in order to build some foundations in the area of arts marketing that are as solid as those in other sectors.关系营销和服务营销:文化部门价值创造的会聚性观点摘要关系理论架构模式,文化服务管理模式(关系营销的文化组织),在销售领域做出了前所未有的贡献。
关于市场营销学的英文文章及出处
关于市场营销学的英文文章及出处Marketing, also known as market research, is the systematic process of gathering, analyzing, and interpreting data about customers, markets, and competition. The goal of marketing is to inform decision making and provide a framework for developing and implementing business strategies that will maximize profits and customer satisfaction.Marketing research provides critical data that helps businesses understand their customers and the competition. This information can help businesses make informed decisions about product development, pricing, promotion, and distribution. By understanding what motivates customers to buy a particular product or service, businesses can develop marketing strategies that will attract and retain customers.Marketing is essential to the success of businesses in virtually every industry. Effective marketing can help companies maintain a competitive edge in the marketplace, enhance customer relationships, and increase profits. It is therefore crucial for businesses to invest in marketing research and develop strategies that will enable them to achieve their objectives and remain relevant in a rapidly changing business environment.The above article is a brief overview of marketing and its importance in business. The source of this article is unknown as it appears to be a generalized piece.。
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天津外国语大学国际商学院本科生课程论文(设计)题目:The components of marketing management *名:***学号:**********专业:旅游管理年级:2013级班级:13715任课教师:***20 15 年 5 月Content summaryEvery marketing program contains four key components: products and services, promotion, pricing and distribution. Based on this classification is dividedinto two parts,the first part will review the marketing,the second part was splitinto four parts, respectively, an in-depth analysis of the four elements.Key words:Marketing program;key components;AnalysisThe components of marketing management 一、marketing conceptSales management refers to the achievement of corporate or organizational goals, establishing and maintaining mutually beneficial exchange with the target market, and design projects in the analysis, planning, implementation and control. The essence of marketing management, demand management, that is, on the level, timing, and nature of demand for effective mediation. Marketing management practice, companies often need to preset a desired level of market demand, however, the actual level of market demand and the expected level of demand is not the same. This requires marketing managers for different needs, different management strategies and effectively to market requirements to ensure the achievement of business objectives.二、the key components(一)products and servicesProduct is an important component of market.Marketers define a product as a bu ndle of physical,service and symbolic attributes designed to satisfy customer’s wants and needs.While goods are tangible products that customers can see,hear,smell and t aste or touch.Most service providers can not transport or store their products,custom ers simultaneously buy and consume consume products like haircut,car repair and vis it to a dentist.Services are intangible tasks that satisfy the needs of customers.One w ay to distinguish service and goods is the service-goods continuum that can help mark eters to visualize the differences and similarities between goods and services.Besides, there are several characteristics that distinguish goods from services:tangibility,Inse parability,Perishability,Difficulty of standardization,Frequent requirement of interact ion between buyer and Seller,Variability.(二)promotionPromotion is also defined as one of five pieces in the promotional mix or promotional plan. These are personal selling, advertising, sales promotion, direct marketing, and publicity. A promotional mix specifies how much attention to pay to each of the five factors, and how much money to budget for each.Because of the development of science and technology,people are getting more a nd more ways to communicate.It provides a great platform for selling produces or ser vices.People know sell- things’information through some ways,such as internet,pho ne calling,advertising,following up a letter with a visit,setting up shops and so on.(三)pricingPricing is a science, strategy and tactics of pricing requires certain, from pricing objective, pricing means to achieve marketing objectives. Pricing is not only a science, and the need for a set of strategies and tactics. Pricing methods focus on the product's base price, pricing tips and strategies focus on the specific circumstances of the market, starting from the pricing objectives, using price means, to adapt them to the different situations of the market and achieve marketing goals. Product pricing is an important element of marketing mix strategy, from wave after wave of price wars of recent years can be seen in the enterprise, the consumer's attention and concern of it.Under the conditions of market economy, the prices of most products have been liberalized, but the price is not a casual working, it must take into account the competitive environment, product cost, the impact of such factors as supply and demand and pricing objectives. In fact, pricing is a result of these factors.There are three basic methods of pricing: cost-oriented pricing, demand-oriented and competitive pricing. Different enterprises shall, as the case may determine which method you take and what kind of calculation type.(四)distributionDesign refers to the establishment of distribution channels distribution channels that have never existed or to change the already existing channels of marketing activities. Design channels typically include analysis services output level, determine goals, defining channel structure and evaluation of main channel programmes in four aspects.Distribution channel constituted by the five processes, namely ownership entity processes, processes, payment processes, information flow and the promotion process.Entity process refers to the entity transfer of raw materials and finished products from the manufacturer to the end customer processes. Process refers to the ownership title to the goods from a marketing agency to another marketing agency of the transfer process. Payment process refers to the purchase price in the flow of the intermediary in the marketing process. Information flow refers to the marketing channels, the intermediary in the marketing process to pass information to each other. Promotion process is defined by using a flat advertising, personal selling, public relations, promotions and other activities exert influence over another unit in the process.。