外贸与客户交流的英语对话
外贸话术英语
以下是一些常用的外贸话术英语:1. 开场白:- Good morning/afternoon, this is [your name/company name] from [your country/region]. How can I assist you today?- Hello, I'm contacting you regarding [product/service name]. Is this a good time to talk?2. 询问产品信息:- Could you provide more details about your product, such as specifications and pricing?- I'm interested in your [product/service name]. Can you send me more information via email?3. 报价与谈判:- Our best price for this product is [amount]. Is there any room for negotiation?- Can we discuss a discount if we place a large order?4. 订单与交货:- Once we finalize the details, I will send you a purchase order. What is your typical lead time for delivery?- Can you ensuretimely delivery of the goods?5. 付款条件:- What are your payment terms? Do you accept [payment method]?- We would like to pay by [payment method]. Is that acceptable for you?6. 后续跟进:- Thank you for your time. I will follow up with you shortly to discuss the next steps.- If you have any further questions or need anything else, please don't hesitate to contact me.这些只是一些常见的外贸话术英语示例,具体的对话内容和表达方式会根据业务领域和对方的回应而有所不同。
外贸业务谈判英语对话
外贸业务谈判英语对话下面是店铺整理的外贸业务谈判英语对话,希望对大家有帮助。
Li : A businessman of a Chinese Trade companyPeter: A customerP: Good morning. My name is Peter. I'm from the U.S. Here is my business card.L: Pleased to meet you, Mr.Peter. My name is Li.P: Pleased to meet you too,Mr.LiL: Won't you sit down?P: Thank youL: May I offer you a cup of tea P: Certainly. I like you Jasmine tea very much.L: Well, from you business card, I can see that you specialize in oil-drilling equipment.P: Yes, as matter of fact, we have been in this business for more than twenty years. Mr.Wang from your commercial office in Washington has referred me to you in the hope that I might be of some help in your oil industry.L: Currently we have a strong interest in opening up more new oil fields. We could consider buying from you if the technology incorporated in your equipment is advanced and the trade terms favorable.P: I have brought with me a series of catalogs for our latest models. My engineer is accompanying me on the trip. He can meet your technicians and answer any questions about our products.L: That's an interesting idea. We shall, first of all, study your catalogs and get in touch with our customers. If they are interested, we'll arrange for further discussion.P: Very good. I'm staying in Beijing Hotel. My room is 315.L: We'll let you know their responses as soon as possible.P: Good-bye!外贸业务谈判进程:Preliminary Talk 初次见面 (2)L: I understand this is your first visit to our companyP: Yes, and also my first trip to China. I've always wanted to see with my own eyes China's achievements and now I've been more than rewarded.L: I see, but I hope you've had a pleasant trip.P: I did, thank you. Well, come to the point, the purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.L: Let me assure you of our best attention, Mr.Peter. What's your line of business?P: Cameras and photographic goods. We are distributors with business branches in most major cities in Britain. Now, we'd like to introduce Chinese-made cameras if your conditions are favorable.L: We'll see what we can do.P: There might be few of models we would be interested in, if I could go over your latest catalogues.L: Here you are. How many copies would you like to have?P: Ten, please. I'd like to airmail some back home.L: Anything else?P: Would it be possible for me to have a closer look at your samples?L: Why not, Mr.Liu over there will take you down to our showroom.P: Thank you. I'm afraid I've taken a lot of your time.L: Not at all. Glad to have been of help. Hope to see more ofyou in future.。
外贸口语商务谈判对话
外贸口语商务谈判对话1. "嘿,在谈外贸生意的时候,咱可得会说那些关键的话呀!比如说,咱可以这样说,‘这价格能不能再优惠点呀?’就像咱平时砍价一样,对吧!想想看,要是你不说,对方咋知道你想要更便宜的呢?"例子:A: “How about the price?” B: “Can it be a bit cheaper?”2. “哇塞,谈外贸合同的时候,可不能含糊其辞啊!‘咱啥时候能交货呀?’就得直接问出来,这可关系到生意能不能顺利进行呀!”例子:A: “When can we deliver?” B:“In two weeks.”3. “哎呀,遇到分歧的时候咋说呢?‘咱能不能各退一步呀?’像这样说,说不定就能找到解决办法啦!”例子:A: “There's a big difference. ” B: “Can we both make some concessions?”4. “嘿,讨论付款方式的时候,直接点,‘能不能用信用证呀?’简单明了,多好!”例子:A: “Can we use letter of credit for payment?” B: “Let's consider.”5. “哇,要强调质量的时候,就说‘这质量必须得杠杠的呀!’这多有力度!”例子:A: “The quality has to be excellent!” B: “Sure.”6. “哎呀呀,询问售后服务可别不好意思呀,‘售后有啥保障呀?’就得这么问!”例子:A: “What kind of after-sales guarantee do you have?” B: “We have a one-year warranty.”7. “嘿,表达合作诚意的时候,大声说出来,‘咱真心想跟你们合作呀!’对方肯定能感受到!”例子:A: “We really want to cooperate with you!” B: “That's great.”8. “哇哦,提出新想法的时候,勇敢点,‘咱试试这个办法咋样?’”例子:A: “Let's try this way. How about it?” B: “Sounds good.”9. “哎呀,对条款有疑问就直说,‘这一条我不太明白呀!’可别藏着掖着!”例子:A: “I don't quite understand this clause.” B: “I'll explain it to you.”10. “嘿,想确认细节的时候,就问,‘这个细节确定好了吗?’多直接有效呀!”例子:A: “Is this detail confirmed?” B: “Yes, it is.”我的观点结论:外贸口语商务谈判对话真的很重要,用对了话语,能让谈判更顺利,生意更好做!。
外贸商务谈判英语对话
外贸商务谈判英语对话外贸商务谈判英语对话是国际贸易中必不可少的一部分,以下是一段外贸商务谈判英语对话:Dialogue between a foreign trade negotiator and a client.外贸谈判员与客户之间的对话。
Negotiator: Good morning, Mr. Client. Welcome to our company. How was your flight?谈判员:早上好,客户先生。
欢迎来到我们公司。
您的航班怎么样?Client: Good morning, thank you. The flight was good, thank you. It's nice to be here.客户:早上好,谢谢。
航班很好,谢谢。
很高兴来到这里。
Negotiator: Please have a seat. I have some documents for you to review. This is our company's product catalog, and this is our price list.谈判员:请坐。
我有一些文件需要您审查。
这是我们公司的产品目录,这是我们的价格表。
Client: Thank Thank I will review these documents right away.客户:好的好的,我会立即审查这些文件。
Negotiator: Also, I have some questions for you. Do you have any specific requirements for the products?谈判员:另外,我有一些问题要问您。
您对产品有任何具体要求吗?Client: Yes, I do. I am particularly interested in your electronic products. Could you tell me more about them?客户:是的,我有。
外贸接待客户实用口语
外贸接待客户实用口语1. “Hey, how are you?” - 每次见到客户,先热情地来这么一句,就像见到老朋友一样,瞬间拉近和客户的距离。
比如:“Hey, how are you? Long time no see!”2. “What can I do for you?” - 这可是超实用的,随时询问客户需求呀。
像这样:“What can I do for you? You name it, I'll do it!”3. “Let me show you.” - 要给客户展示产品或方案时就说这句。
例如:“Let me show you how amazing our product is!”4. “You're welcome to visit our factory.” - 邀请客户参观工厂时很适用哦。
“You're welcome to visit our factory. It's really impressive!”5. “Is everything okay?” - 时刻关心客户感受。
可以说:“Is everything okay? If not, just tell me.”6. “That's a great idea!” - 客户提出好想法时,赶紧这样回应。
“That's a great idea! We should definitely consider that.”7. “I'll take care of it.” - 让客户放心把事情交给你。
“Don't worry, I'll take care of it.”8. “See you later!” - 送别客户时说,简单又亲切。
“See you later! Have a nice day!”9. “Let's have a chat.” - 轻松开启和客户的交谈。
外贸业务英语口语对话
1)A: I don't believe we've met.我们以前没有见过吧?B: No, I don't think we have.我想没有。
A: My name is Chen Sung-lim.我叫陈松林。
B: How do you do? My name is Fred Smith. 您好,我是弗雷德·史蜜斯。
2)A: Here's my name card.这是我的名片。
B: And here's mine.这是我的。
A: It's nice to finally meet you.很高兴终于与你见面了。
B: And I'm glad to meet you, too.我也很高兴见到你。
3)A: Is that the office manager over there? 在那边的那位是经理吧?B: Yes, it is, 是啊。
A: I haven't met him yet. 我还没见过他。
B: I'll introduce him to you .那么,我来介绍你认识。
4)A: Do you have a calling card ? 您有名片吗?B: Yes , right here有的,就在这儿。
A: Here's one of mine.喏,这是我的。
B: Thanks. 谢谢5)A: Will you introduce me to the new purchasing agent? 请替我引介新来负责采购的人好吗?B: Haven't you met yet? 你们还没见面吗?A: No, we haven't嗯,没有。
B: I'll be glad to do it. 我乐意为你们介绍。
6)A: I'll call you next week.我下个星期会打给你。
外贸沟通英语
外贸沟通英语是指在国际贸易中,用于交流、协商和沟通的英语语言技能。
以下是一些常用的外贸沟通英语:1. 问候语:Hello, Good morning/afternoon/evening, How are you?2. 介绍自己:My name is [你的名字], I'm from [你的国家/城市].3. 询问对方情况:May I ask how you are doing today?4. 询问产品信息:Can you tell me more about your products? What are their features and benefits?5. 询问价格:What is the price for this product?Can you give me a quotation?6. 商议价格:We would like to discuss the price of your products with you. How do you calculate the price?7. 商议交货条件:Can you tell us about the delivery terms? What are the conditions for delivery?8. 商议支付方式:What payment methods do you accept?Can we use PayPal or credit cards?9. 商议订单数量:How many units do you need? Can you give us a specific order quantity?10. 商议交货时间:When will you be able to deliver the products? Can you provide us with a delivery schedule?以上是一些常用的外贸沟通英语,在实际的交流中还需要根据具体情况进行灵活运用。
外贸日常沟通英语
外贸日常沟通英语外贸日常沟通英语是指在国际贸易中,进行日常交流所使用的英语。
这些交流包括与客户、供应商、物流公司以及其他相关方面的交流。
以下是一些关键的英语表达方式:1. Greetings: 问候语- Hello, how are you? (你好,你怎么样?)- Good morning/afternoon/evening. (早上/下午/晚上好。
) - Nice to meet you. (很高兴见到你。
)2. Introducing yourself: 自我介绍- My name is [your name]. (我的名字是[your name]。
)- I am from [your country]. (我来自[your country]。
)- I work for [your company]. (我在[your company]工作。
)3. Making requests: 提出请求- Could you please send me the latest price list? (您能否请发给我最新的价格清单?)- I would like to request a sample of your products. (我想要请求一份您的产品样品。
)- Can you provide me with the shipping details? (您能否提供给我运输细节?)4. Negotiating: 谈判- What is your best price for this product? (这个产品的最佳价格是多少?)- Can you give me a discount? (您能给我一个折扣吗?)- I think the price is too high. Can we negotiate? (我认为这个价格太高了,我们可以谈判一下吗?)5. Confirming: 确认- So, just to confirm, the delivery date is next Monday, right? (所以,确认一下,交货日期是下周一,对吗?)- I want to make sure that the payment terms are 30 days after delivery. (我想确认一下,在交货后30天付款的支付条款。
外贸交流基本口语
外贸交流基本口语1. “Nice to meet you! How's business?”(初次见面打招呼并询问业务情况)- 就像我们在国内见到新朋友会说“你好啊,最近过得咋样?”在外贸交流中,这也是很常见的开场白。
比如我参加一个国际展会,看到一个潜在客户,我就满脸笑容地走过去说:“Nice to meet you! How's business?”那种热情就像迎接久别重逢的老友。
2. “Our products are top - notch.”(强调产品质量顶尖)- 这就好比说我们的产品是尖子生一样。
有一次我给一个外国客户介绍我们厂生产的电子产品,我自信地告诉他:“Our products are top - notch. They are like the Ferraris in the world of electronics.”他一下子就来了兴趣。
3. “What are your requirements exactly?”(询问确切需求)- 这就像你去餐馆点菜,服务员问你“您到底想吃啥呀?”在和外贸客户沟通时也一样重要。
记得有个客户来找我谈合作,我就直接问他:“What are y our requirements exactly?”这样能快速了解他的想法。
4. “We can offer a competitive price.”(提供有竞争力的价格)- 就像是在一场价格大战中,我们拿着最厉害的武器。
有一回,我和一个外国采购商谈判,他说我们的价格可能有点高,我马上回应:“We can offer a competitive price. Our price is like a bargain in a flea market, you won't find a better de al elsewhere.”5. “Could you tell me your budget?”(询问预算)- 这就如同两个人商量一起出去玩,得先知道对方打算花多少钱呀。
做外贸简单的口语
做外贸简单的口语1. “How much?”这句话简单吧,就像咱平时问“多少钱?”一样。
比如在市场上看到个心仪的小物件,直接来一句“How much?”,多自然!2. “Can you give me a better price?”咱买东西不都想讲讲价嘛,这句话就像说“你能给我个更优惠的价不?”,超实用!比如和供应商砍价的时候就可以用上。
3. “I need it ASAP.”这不就是“我尽快要”嘛,着急要货的时候就喊出来,像催快递小哥一样,“I need it ASAP!”。
4. “Let's make a deal.”就像咱说“咱来做个交易吧”,谈合作的时候很合适呀,比如和客户说“Let's make a deal.”。
5. “It's a good deal.”表示“这是个好交易”,跟朋友分享自己谈成的好买卖时就可以说“It's a good deal.”。
6. “I'm interested in this product.”就是“我对这个产品感兴趣”呀,看到喜欢的商品,直接表达“I'm interested in this product.”。
7. “What's the delivery time?”和别人确定送货时间不就问“啥时候能送到呀?”,用英语就是“What's the delivery time?”。
8. “Any discount?”这就是问“有折扣不?”,多直接,去购物的时候大胆问出来,“Any discount?”。
9. “Can you ship it to me?”和“你能给我发货不?”一个意思呀,需要对方发货就说“Can you ship it to me?”。
10. “I'll take it.”决定要了就说这句,跟咱平时说“我要了”一样干脆,“I'll take it.”。
我的观点结论:这些做外贸的简单口语真的超实用,能让交流变得轻松又自然,大家一定要掌握呀!。
外贸聊天口语
外贸聊天口语1. “Hit the ground running”(立即全力以赴)。
在外贸中,当我们有新订单时,就像运动员听到起跑枪声一样,得马上行动起来。
比如客户下了个急单,我就跟同事说:“We gotta hit the ground running on this order, time is money!”2. “In the ballpark”(大致正确,差不多)。
有时候客户问价格,我们给个大概范围,就可以说这个词。
像客户问这批货大概多少钱,我回答:“Well, it's in the bal lpark of $5000 to $6000.”3. “Wrap up”(完成,结束)。
项目快结束的时候经常用到。
例如项目收尾阶段,我对团队成员说:“Let's wrap up this project as soon as possible so we can start the next one.”4. “On the same page”(达成共识)。
在谈判中很重要。
我和客户谈合作条款时会说:“I hope we're on the same page about the delivery time.”5. “Piece of cake”(小菜一碟)。
如果任务比较简单轻松,就这么说。
客户担心某个手续复杂,我笑着说:“Don't worry. That's a piece of cake for us.”6. “Bite the bullet”(硬着头皮做某事,忍痛行事)。
当面临困难决定时,就像拔牙一样难受但必须做。
比如说成本增加,我跟老板讲:“We might have to bite the bullet and raise the price a little.”8. “At the end of the day”(说到底,最终)。
总结的时候用。
外贸接待国外客户对话
外贸接待国外客户对话(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!外贸接待国外客户对话外贸接待国外客户对话外贸活动常常需要接待远道而来的国外客户,快来看看本店铺分享的外贸接待国外客户对话吧。
外贸常用英语口语
外贸常用英语口语外贸常用英语口语外贸是国际贸易的一种形式,涉及到与国外客户和供应商的沟通和交流。
以下是外贸常用的英语口语,帮助你在与国外商务伙伴交流中更加流利自如。
1. Greetings and Introductions 问候和介绍- Hello, nice to meet you. 你好,很高兴见到你。
- How are you? 你好吗?- I'm fine, thank you. And you? 我很好,谢谢。
你呢?- I'm from China. 我来自中国。
- What's your name? 你叫什么名字?- Nice to meet you, [name]. 很高兴认识你,[名字]。
2. Making inquiries 询问信息- Can you provide me with more details? 你能给我提供更多的细节吗?- Do you have any product catalogs? 你有产品目录吗?- Could you send us a quotation? 你能给我们发一份报价单吗?- How long is the lead time? 生产周期需要多长时间?- What's your payment terms? 你们的付款方式是什么?3. Negotiating and discussing 交涉和讨论- We want to negotiate the price. 我们想讨论一下价格。
- Is there any room for negotiation? 还能谈判的余地吗?- What's your best price? 你们的最低价是多少?- We need a discount for bulk orders. 对于大批量订单,我们需要折扣。
- Can you provide us with samples for testing? 你能给我们提供样品做测试吗?4. Placing orders 下订单- We would like to place an order for [product]. 我们想下一个[产品]的订单。
外贸日常英语口语对话
外贸日常英语口语对话情景教学法一直被广泛应用于初中英语教学中,在英语课堂教学中起到了非常重要的作用。
店铺整理了外贸日常英语口语对话,欢迎阅读!外贸日常英语口语对话篇一客户: I really like what you have, but the price for this product is much higher than we expected. I`m absolutely not a buyer at that price.我真的很喜欢你们的产品.但是价格比我们想象的要高.我无法接受这个价格.杰克: I know it is not the cheapest on the market. But if you take the quality factor into consideration, you will find your company will benefit in the long term. This device is built in with the most advanced technology. Every aspect has reached the internati我知道这不是市场上最便宜的产品.但是如果你考虑一下产品质量.你会觉得从长远的角度来看你们公司是会受益的.我们使用了最先进的技术.各方面都达到了国际标准.这是一笔值得的投资.客户: I understand that. If you can lower the price by 10%, we have a deal right now.我理解.如果你能降价10%.我们现在就可以定下来.杰克: Well, the best I can do is to lower the price by 5% if you are willing to pay 90% cash up front and 10% on delivery. That is our best offer.哦.如果你能预付90%的现金.货到再付剩下的10%.我可以给你打9.5折.不能再低了.客户: Err, well, I can`t decide right now. Do you mind if I have a small internal discussion on this first? I will tell you our decision this afternoon.嗯.我现在不能决定.我先内部讨论一下你不介意吧? 今天下午我告诉你我们的决定.杰克: Sure, No problem.好的.没问题.外贸日常英语口语对话篇二丹: We`re willing to participate in the bid which you advertised in China Daily. Would you please tell me the detail of the tender conditions?我们想参加你们登在中国日报上的招标.您能否和我说一说你们招标条件的细节?格林: You will receive the tender notice next month, and you`ll find the information.您将会在下个月收到招标通知.您可以从中找到信息.丹: OK! Our company is very interested in the tender, and I`m sure that we`ll do our best to win the bidding in building the factory.好的.我们公司对这次招标非常感兴趣.我肯定我们会尽全力来赢得这次建工厂的竞标.格林: I believe your corporation will try your best, and I understand full your feeling. If your tender conditions prove to be suitable for our general conditions of tender ,we will accept your submission of tender.我相信贵公司会尽全力.我也能完全理解您的心情.如果您的投标条件符合我们的招标条件.那么我们会接受贵公司的投标.丹: Maybe I`ve asked too many questions today.也许我今天问的太多了.格林: That`s all right. You can contact me later if you have other questions after you read the tender notice.没关系.在您看完招标通知后如果还有什么问题.您可以联系我.丹: Fine.Thanks a lot. Bye!好的.多谢.再见!格林: Bye!再见!外贸日常英语口语对话篇三皮特: Good morning,Mr.Wood. This is Tony Pitt from an Australian Import and Export Company.伍德先生.早上好.我是澳大利亚一家进出口公司的托尼?皮特.伍德: Good morning, Mr.Pitt.What can I do for you ?早上好.皮特先生.您有什么事?皮特: I have something very unpleasant to talk over with you, Mr.Wood.伍德先生.我要跟您谈一件很不愉快的事情.伍德: Go ahead, please.您请讲.皮特: The goods you sent to us are not in conformity with the specifications of the contract and made us lose a lot of money, so we feel that you shoule fix up the problems and make it up to us.你方运来的货物与合同的规格不相符.这使我们亏了很多钱.所以我们认为你方应负责解决问题.并补偿我方的损失.伍德: Just be patient, please.Any criticism on our goods is sincerely invited.Let`s talk about the problems first.别着急.我们真诚的欢迎对我们货物的任何批评.我们先来谈谈问题吧!皮特: As soon as the shipment arrived at our port, we had it inspected. To our disappointment, we found the goods were underweight.货物一到.我们就进行了检查.令我们失望的是.我们发现货物短重.伍德: Is that so? Ok , I`ll check why the goods were underweight.是吗?好的.我会查清楚货物为什么会重量不足.皮特: Good.As well, we feel that the percentage of the goods of inferior quality was too high.好的.还有.我们觉得劣质货物的比率太高.伍德: I`m sorry you feel like that.As everybody knows, our products enjoy high prestige in the plaints about the quality are very rare indeed.But I promise I`ll check into these problems, and find out if they were our fault.很抱歉您有这种感觉.众所周知.我们的产品在国际上享有盛誉.对我们质量的抱怨真的非常少.不过.我保证一定会认真调查这些问题.看看是不是我们的错误.皮特: Ok. I`ll be waiting for your result.(Several days later)好的.我会等待您的调查结果.(几天后)伍德: As to the underweight, I`d like to point out that the goods was weighed before shipnment.The certificate confirms we delivered full shipping weight.So I think the shortage might have occurred during transit.Therefore, your claim, in my opinion, should be关于重量不足的原因.我得指出货物在装运前是过了磅的.证书证实我们发货时.货物足重.我们认为重量不足是在运输过程中发生的.因此.我认为你们应当向保险公司提出索赔.因为责任在他们身上.皮特: Then,how about the inferior quality?那么.质量低劣又是怎么回事?伍德: Upon investigation, we have found that the error occurred in the factory.Some of the workers mistook Article No.98 for Article No.97 when they packed the goods.We`re really sorry for that and we`d like to accept your claim on it.Please tell us what you wa经过调查.我们发现是在工厂里出的错.一些工人在包装时错将98号货品当成了97号.我们真的很抱歉.愿意接受你们的索赔.请告诉我们你们想要我们做什么.皮特: You can make amends for the losses by replacing all of the inferior products,and paying for the business we have lost.你们可以更换所有的劣质产品.并赔偿我们这一次所丢掉的生意.以弥补我们的损失.伍德: That sounds ok. One of my people will go to your company tomorrow to talk about what replacements are needed, and the money for your future losses.可以.明天我们会派人到贵公司去.就换货和赔偿其他损失需要多少钱一事进行洽谈.皮特: I really appreciate your correct attitude in this case. And I sincerely hope that everything will be smooth in our future business.我们非常欣赏你们在这件事上采取的正确态度.真心地希望我们以后的业务往来能诸事顺利.伍德: Please believe me this is a singular case. I`m sure that everything will be smooth in our future business.请相信我.这只是个别情况.我肯定今后的业务往来会一帆风顺.。
全英外贸业务沟通的商务话术
全英外贸业务沟通的商务话术在全球化日益加深的今天,外贸业务的沟通变得尤为重要。
随着英语成为国际商务交流的通用语言,掌握一些全英外贸的商务话术能够帮助我们更好地与国外客户进行沟通,促进商务合作。
下面将介绍一些常用的全英外贸业务沟通的商务话术。
1. 寒暄及自我介绍在开始与客户沟通时,寒暄及自我介绍是必不可少的一部分。
可以使用以下常用表达:- Good morning/afternoon/evening! (早上好/下午好/晚上好!)- How are you today? (今天你好吗?)- My name is [your name] from [your company name]. I am the [position]. (我是来自[your company name] 的[your name]。
我是[position]。
)2. 询问对方的需求在外贸业务中,了解客户的需求是非常重要的。
可以使用以下表达向对方询问:- What products are you interested in? (您对哪些产品感兴趣?)- Could you please tell me about your requirements? (您能告诉我您的需求吗?)- Are you looking for any specific features? (您是否正在寻找某些特定功能?)3. 提供产品信息了解客户需求后,可以提供与其需求相关的产品信息。
以下是几个常用表达:- We have a wide range of products that could meet your requirements. (我们有各类产品,可以满足您的需求。
)- Our products are of high quality and competitively priced. (我们的产品质量高,价格具有竞争力。
)- We can customize the products to meet your specific requirements. (我们可以按照您的特定需求来定制产品。
外贸口语对话常用
外贸口语对话常用1. “Hit the nail on the head”(切中要害)。
在外贸谈判中,当对方提出的方案正好符合我们的预期时,就可以说“You really hit the nail on the head with this proposal.” 比如,对方提出的价格调整方案,既能让我们保证利润,又能在市场上有竞争力,这时候这个表达就很合适。
2. “Piece of cake”(小菜一碟)。
如果客户担心某个订单的生产难度,你可以轻松地说“Don't worry. This order is a piece of cake for us.” 就像做一个简单的手工活一样,我们有足够的经验和能力去轻松完成这个订单。
3. “In a nutshell”(简而言之)。
当要快速总结一个复杂的产品特点或者合作条款时,可以说“In a nutshell, our product has high quality, low cost and fast delivery.” 就好比把一堆东西压缩成一个小包裹,简单明了地传达重点。
4. “Cost an arm and a leg”(非常昂贵)。
要是客户对产品价格表示惊讶,你可以说“This product won't cost you an arm and a leg. It's very reasonably priced.” 例如,一款高级定制的产品,客户以为会超级贵,但实际上价格很公道。
5. “The ball is in your court”(轮到你了,由你决定)。
在商务洽谈中,当你给出了方案和报价,就可以说“Now, the ball is in your court. You can think about it and let m e know.” 这就像在打网球,你把球打到对方的场地,轮到对方做出反应了。
6. “Bite the bullet”(咬紧牙关,忍受痛苦做出决定)。
外贸英语口语对话3篇
外贸英语口语对话3篇店铺为大家整理了外贸英语口语对话3篇,一起来学习吧!一、产品质量的保证约翰:I can promise you that, if you buy our product, you will be getting quality.我可以向你保证.如果你买了我们的产品.你会得到好品质.萨姆:I've looked at your units, and I am very happy with them. Your goods are all far above standard quality.我看过你们的单件.我很满意.你们的商品质量高过标准质量.约翰:We spend a lot of money to make sure that our quality is much better. We don't sacrifice quality for quick profits.我们投入了大量的资金来确保质量一流.我们不会为了即期利润而有损质量.萨姆:Well, we're really interested in placing an order under negotiation. We can start the negotiations as soon as you want.是的.我方真的很愿意谈判后就订货.你们想谈判的话我们随时都可以.约翰:That's great. I'm glad we'll be able to do business together. I'll have some quotes ready for you by tomorrow morning.那最好不过了.我很高兴我们能在一起做生意.到明天早晨我方将为您准备好一些报价单.萨姆:Fine. Also, would you mind if I asked to see a surveyor's report of your products? I may have a few more questions aboutyour quality analysis.很好.还有.您不介意我要求看一下你方产品的检查报告吧.对你们的质量分析我可能还有一些问题.二、跟客户介绍产品卡尔先生:This is the model I was interested in.这就是我所感兴趣的那种样式.罗伯特先生:I should be very happy to give you any further information you need on it.我很乐意提供您所需要的关于它的进一步的信息.卡尔先生:Yes.What are the specifications?好的.都有哪些规格呢?罗伯特先生:If I may refer you to the brochure you'll find all the specifications there.如果您看一下这个手册.就会找到所有的规格.卡尔先生:Ah, yes. Now what about service life?哦.好的.关于使用寿命呢?罗伯特先生:Our tests indicate that this model has a service life of at least four years.我们的实验表明这种样式至少可以使用4年.卡尔先生:Is that an average figure for this type of equipment?那是这种样式的平均水平吗?罗伯特先生:Oh no. far from it.That's about one year longer than anyother make in its price range.哦.不是的.相差还很远.这种比在它的价格范围之内的任何其他样式都要高出1年左右.卡尔先生:Now what happens if something goes wrong when we're using it?如果这种设备在我们使用的时候发生故障.该怎么办呢?罗伯特先生:If that were to happen.please contact our nearest agent and he`ll send someone round immediately.一旦发生那样的情况.同我们最近的办事处联系.他会马上派人过去的.三、产品出口包装卡尔:These are the various kinds of packing for pliers. Normally, we have three types of packing: skin packing, hanging packing, and blister packing.这些是钳子的各种包装.通常有三种:薄膜包装.挂式包装.罩板包装.瑞秋:Oh, the packing looks very nice.这些包装很好看.卡尔:The skin packing is the most advanced packing for this product in the world market. It catches the eyes and can help push sales.薄膜包装是世界市场上这种产品的最新包装.它惹人注目.能帮助促销.瑞秋:Good, what about the export packing?很好.那么出口包装如何?卡尔:Well, they are packed in boxes of two dozens each, 100 boxes to a wooden case.每两打装一盒.一百盒装一木箱.瑞秋:Is the wooden case strong enough for transportation? You see, 100 boxes of pliers are very heavy. It's about 2,400 kilograms.木箱是否很坚固适应运输需要?一百盒钳子很重.大约有二千四百公斤.卡尔:You can rest assured of that. So far, no customers have complained about our outer packing.这点你尽可放心.目前.还没有客户抱怨我们的外包装有问题.瑞秋:I'm glad to hear that. By the way, do you accept neutral packing?这样太好了.顺便问一下.你们接受中性包装吗?卡尔:Yes, we can pack the goods according to your instructions.接受.我们可以根据你方的指示说明进行包装.瑞秋:Very good. Ok, Carl, I'm now totally satisfied with your packing. You can execute our first order now, and I will open the L/C immediately after I return to Taipei.好的.卡尔.就这样吧.我很满意你们的包装.现在你可以生产我们的第一批订货了.我回到台北后就立即开立信用证.卡尔:All right. We'll make the shipment as soon as your L/C is on hand.那好.一收到你方信用证.我们即安排装运.。
外贸交际英语情景对话
外贸交际英语情景对话现在英语已经渗透入各行各业,想要一份理想的工作,一定要学好英语。
小编在此献上常用的外贸英语,希望对大家有所帮助。
外贸交际英语情景对话:Getting Customers 开发客户Section 1 Speaking Invitation to Canton Fair广交会邀请函Seller: Good morning, Mr. Smith. This is Mr. Wang from China. We got your name and address online. We noted your kites-buying information today. We are manufacturers of Weifang Kites. I hope you have interests.早上好,史密斯先生。
我姓王,来自中国。
我们从网上得知您的名字和地址,并了解到您有购买风筝的意向。
我们是潍坊风筝生产商,希望你有兴趣。
Buyer: Nice to know you Mr. Wang. Surely we are looking for suppliers of Chinese Kites recently. So glad to get your phone call for this matter.很高兴认识你,王先生。
我们最近确实在寻找中国风筝供应商。
很高兴接到您的电话。
Seller: Great! We can surely meet your demand. We are one of the biggest kite plants in the world-renowned Weifang Kite Capital City.那太好了!我们肯定能满足贵方的需求。
我们是潍坊最大的风筝生产厂家之一,那可是个世界闻名的风筝之都哦。
Buyer: We are one of the most powerful wholesalers of kites in Europe. We wish to establish long term business relationships with your plant in the future.我方是欧洲最大的风筝销售公司之一。
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外贸与客户交流的英语对话
Dialogue 1:
Customer: Good morning, can I speak to someone in charge of your export department?
Sales representative: Good morning, this is John from the export department. How can I assist you?
Customer: Hi John, I'm interested in importing some of your products. Could you please send me a catalog and a price list?
Sales representative: Sure, I can send you that right away. Could you provide me with your email address so I can send it to you?
Customer:Yes,********************************.
Sales representative: Thank you, John. I'll send you the information as soon as possible. Do you have any specific requirements or questions about our products that I can help you with?
Customer: No, not at the moment. But I'll get in touch with you if I have any further questions.
Sales representative: Perfect. I'll be looking forward to hearing back from you. Thank you for considering our products. Dialogue 2:
Customer: Hello, I received my order but there was a mistake with the shipment. I received the wrong product.
Sales representative: I am sorry to hear that. Could you please let me know your order number and the product you received?
Customer: My order number is 12345 and I ordered 1000 pieces of blue widgets. However, I received 1000 pieces of red widgets instead.
Sales representative: I apologize for the inconvenience. We will take immediate action to solve this issue. Would you like us to send you a replacement or would you prefer a refund? Customer: I need these blue widgets urgently, so could you please send me a replacement as soon as possible?
Sales representative: Of course, we will send the replacement right away. We will also arrange for the return of the wrong product. Is there anything else we can assist you with?
Customer: No, that's all for now. Thank you for your help.
Sales representative: You're welcome. We always aim to provide the best service to our customers. Thank you for your understanding and we apologize again for the mistake.。